Postman is hiring a Remote Renewals Representative
\nWho Are We?\n\nPostman is the worldโs leading collaboration platform for API development. The Postman API Platformโs features simplify each step of the API lifecycle so that individuals and enterprises can create better APIsโfaster. More than 30 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly. We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. \n\nThe Opportunity\n\nOur renewal team takes pride in their role delivering value to our customers on a daily basis, understanding their buying process & adapting ours as we continue to grow. The Renewal Specialist role at Postman gives you the opportunity to have a huge impact in a customer focused company and doing satisfying work. Come join us!\n\nThis is a remote role based in the UK. \n\nWhat Youโll Do\n\n\n* Execute all phases of subscription renewal lifecycle, including notifying customers of renewal, generating quotes, and closing renewal opportunities\n\n* Achieve revenue and retention targets on a quarterly and annual basis\n\n* Manage renewals pipeline with forecast accuracy\n\n* Analyze customer renewal data to determine retention and uplift strategy\n\n* Partner with Sales and Customer Success in potential upsell/upgrade opportunities\n\n* Monitor at-risk renewals/lost renewals and develop a plan of action with Sale and Customer Success to win back customers\n\n* Maintain accurate and timely information in Postmanโs CRM\n\n* Develop & maintain an expert level of Postman products and plans\n\n\n\n\nAbout You\n\n\n* Minimum 5 years experience in renewals with a rapid-growth SaaS company, value-added resellers, and software distributors\n\n* Superior communication skills (verbal and written), both internal and external to the organization\n\n* Proven ability to sell and a detailed understanding of the renewal lifecycle\n\n* High confidence in managing customer quotes, contracts, and terms\n\n* Ability to identify and implement best practice processes and procedures around renewals\n\n* Ability to use data to understand customer adoption and risk\n\n* Experience with SaaS subscription revenue model and sales processes at a product led growth company\n\n* Ability to multitask, prioritize, and manage time effectively\n\n* Extensive experience working with both direct procurement & partner reseller teams to support buying process\n\n\n\n\nWhat Else? \n\nThis is a remote role based in the UK. Postman has an informal and fun working team environment. We believe in a hybrid workplace, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. Weโre creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. And we want you to be part of it all.\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, API and Sales jobs that are similar:\n\n
$55,000 — $102,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
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