Remote English Jobs in August 2019 📈 Open Startup
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8 Remote English Jobs at companies like Beta Analytic, Komoot and Komoot last posted 20 days ago

8 Remote English Jobs at companies like Beta Analytic, Komoot and Komoot last posted 20 days ago

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Beta Analytic


Account Managers for Europe - Freelancer Based in Europe Beta Analytic


🇪🇺EU-only

Account Managers for Europe - Freelancer Based in Europe Beta Analytic


Beta Analytic

🇪🇺EU-only

bus dev

german

french

english

bus dev

german

french

english

🇪🇺EU-only20d
**Company Description**\nBeta Analytic is a dedicated radiocarbon dating laboratory for archaeologists, geologists and hydrologists. It also tests the renewable carbon content of various liquid, gaseous and solid materials for greenhouse gas and biobased/biofuel monitoring programs. Its sole mission is to provide academic and industrial researchers with highly accurate radiocarbon dating results within the quoted delivery time.\n\nWe are looking for self-motivated individuals to help assist in our customer service and business development efforts with current and potential Scandinavian, French & German clients, which include universities, scientific researchers and archaeological institutions. Communications are over the phone and via email as well as periodic attendance at conferences. The candidates must be available during business hours and based in Europe.\n\nExcellent command / highly proficient in spoken and written English is required.\n\nExcellent command / highly proficient in spoken and written French is required for the position for the French market.\n\nExcellent command / highly proficient in spoken and written German is required for the position for the German market.\n\n**Role and Responsibilities**\n\n*Business Development / Prospecting*\nContribute to the growth of your local region in terms of samples and new clients\nContribute to strategy & adapt global sales strategy to your local region\nObtain and follow up on referrals from cold calls and conversations with clients\nProspecting activities\nRepresent Beta at conferences\nMonitor news, tenders and national projects and follow up accordingly\n\n*Account Management*\nBuild relationships with key contacts to develop business at major accounts in your region\nUse data analysis to track sample submittal trends - follow up with clients to resolve any issues and fill up the pipeline\nGather market intel (industry trends, competitors, regulations) and report to management/follow up with prospects accordingly\nCustomer Support and Consultation\nTake care of incoming inquiries/emails\nFollow up on results\nEscalate recommendations for improvement in processes and user interface based on customer experience\nEffective management of productivity, goals, workload and schedule\nStay up-to-date with research fields, Beta resources and technical developments in the lab and industry\n\n*Account Manager - Skill Set*\nDiscipline, autonomy, motivation, and drive\nAccountability: true to word, takes action and accepts responsibility\nEffective at Initiating / Maintaining relationships and building mutual trust\nCan engage a prospect and lead decision-making process\nIntellectual curiosity and grasp of technical topics\nGood communicator with a highly professional manner - telephone and email\nConsultative style / customer service orientation\nDemonstrates logical thinking and problem-solving skills\nCan follow processes and accepts direction\nAdaptability: Open to challenge, growth, change\nPositive outlook and can do attitude\n\nFollowing an initial trial period, this could grow into a long-term position. This is a telecommuting position on a freelance basis.\n\nFor more information on our company please go to www.radiocarbon.com and www.betalabservices.com\n\nPlease send your resume and cover letter in English.\n\nJob Type: Full-time\n\n \n\n#Location\n- 🇪🇺EU-only

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**Millions of people experience real-life adventures with our apps. We help people all over the world discover the best hiking and biking routes, empowering our users to explore more of the great outdoors. And we’re good at it: Google and Apple have listed us as one of their Apps of the Year numerous times — and with more than 8 million users and 50,000 five-star reviews, komoot is on its way to becoming one of the world’s most popular cycling and hiking apps. Behind the app screen is a passionate remote team working from 12 countries — that’s over 50 people with a shared mission to help our users experience real-life adventures, on foot or by bike. ** \n\n**About the role**\n\nNothing matters to us more than our customers and we’re committed to providing them with an exceptional experience whenever they’re interacting with komoot. Which is where you come in.\n\nJoin our remote team and take over responsibility for building a customer support super-squad. Improve and implement processes that ensure komoot users always feel heard and appreciated, and lead our team of customer support managers to help take komoot to the next level.\nThis is a remote role and can be done from any location within UTC-1 to UTC+3 timezone.\n\n**Why you will love it**\n* You’ll work with/on a product that encourages people to enjoy the great outdoors and live the best possible life they can every day. \n* You will take ownership of your role from the very beginning and play a key role in our customer support process and customer support team development.\n* You’ll work in a fast-paced environment with colleagues who are experts in their field, love what they do, and enjoy spending their free time outside cycling, hiking and exploring more of the great outdoors. \n* We let you work from wherever you want, be it a beach, the mountains, your house or anywhere else that lies in any time zone located between UTC-1 and UTC+3.\n* You’ll travel together with our team to amazing outdoor places several times a year to exchange ideas, learnings and go for hikes and rides.\n\n\n\n# Responsibilities\n **What you will do**\n* Develop a world-class customer service experience for our users.\n* Enhance overall customer support efficiency and performance by improving the squad’s processes. You’ll identify bottlenecks in the current process and spot opportunities for technical and functional improvements and automation, and then you will turn them into effective solutions.\n* Lead a remote team of 3 customer support managers (soon to be more as the team is growing!). Oversee day to day operations, coordinate team efforts to ensure knowledge sharing and effective communication, and help to create an inspiring team environment. \n* Monitor and analyze performance. Develop customer service procedures and standards, set clear team goals and deploy strategies to achieve them.\n* Improve customer service experience for our users, create engaged customers and facilitate organic growth.\n* Work with developers and QA to find and solve critical bugs in the wild.\n \n\n# Requirements\n**You will be successful in this position if you**\n* Are highly self-driven, responsible and keen to improve. You love learning and finding solutions.\n* Have proven experience working in high quality and efficient customer service (5+ years).\n* Have proven experience with leading teams (previous experience with managing and hiring for remote teams preferred).\n* Possess great leadership, decision making, and people skills. You are a charismatic and hands-on leader who motivates and guides the team to achieve great results.\n* Have in-depth knowledge of performance metrics, SLAs and improving support processes.\n* Are organized, data-driven and technically savvy — you are the go-to person when your friends have a “computer issue”. \n* Have experience in using and optimizing Zendesk.\n* You speak excellent English, excellent German language skills are a big plus.\n \n\n#Location\n- Any location within UTC-1 to UTC+3 timezone

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# How do you apply? **Sounds like you?**\nThen hit the apply button and send us the following:\n* Your CV\n* A write-up explaining who you are and why you are interested in working at komoot\n* Feel free to send us something that shows us a little more about what you’re interested in, be it your Twitter/Instagram account, or your OpenStreetMap profile if you have one\n
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This year

komoot


Freelance Copywriter ( Spanish & Dutch Native Speakers)

Freelance Copywriter ( Spanish & Dutch Native Speakers)


komoot


copywriting

editing

spanish

english

copywriting

editing

spanish

english

4mo
**Millions of people experience real-life adventures with our apps. We help people all over the world discover the best hiking and biking routes, empowering our users to explore more of the great outdoors. And we’re good at it: Google and Apple have listed us as one of their Apps of the Year numerous times—and we are consistently ranked amongst the highest-grossing apps in both Google Play and the App Store. Become the Spanish/ Dutch-speaking voice of the most successful outdoor app and use your copy skills to inspire our users to experience the outdoor adventure of their lives. **\n\nFor this role, we are looking for freelance copywriters whose native language is Castilian Spanish and Dutch. \n\n\n\n# Responsibilities\n **What will you do**\n* Localize all our communication from English and optimize it for Spanish/ Dutch -speaking users.\n* Guide our users through all levels of our product with an appealing and consistent language.\n* Inspire people with convincing App Store copy, landing pages and charming emails.\n\n**Why you’ll love it**\n* Utilize all of your greatest passions: Cycling, nature, apps, and copy.\n* Your copy will inspire millions of people, from seasoned hikers and cyclists to people who are looking to go on their first adventure.\n* We encourage you to work from wherever you want, be that on a beach, in the mountains, from home, or anywhere that lies between the time zones UTC-1 and UTC+3.\n* Enjoy a creative and responsible role that offers a great amount of flexibility and fair compensation. \n \n\n# Requirements\n**You will be successful in this position if you**\n* Have 3+ years of experience localizing English copy into Spanish (Castilian) / Dutch.\n* Have proven experience in writing clean and effective copy for user interfaces, landing pages and emails for an online or mobile company.\n* Have Spanish (Castilian)/ Dutch language skills at a mother-tongue level, excellent linguistic and grammatical skills and a very good understanding of English.\n* Possess in-depth knowledge of the cycling/outdoor market and their respective customer segments, as well as some professional experience writing for outdoor products/brands. \n* Are self-motivated and extremely organized with high attention to detail.\n* Would like to work for us for up to 30 hours per week in the long-term.\n\n**Sounds like you? **\nThen send us the following:\n* A CV highlighting your relevant experience.\n* A little note on why are you interested in this role at komoot.\n* Relevant examples of your work (e.g. copy for apps, landing pages, emails).\n* Feel free to send us something that shows us a little more about what you’re interested in, be it your Twitter, Instagram account or your blog.\n\n

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Crossover

 

QA Automation Engineer ($30k/year) Work

QA Automation Engineer ($30k/year) Work  


Crossover


qa

testing

test

quality

qa

testing

test

quality

6mo
Our QA Automation Engineers ($30K/year) are expected to perform thorough testing activity regimens for multiple products and technologies.\n\nYour daily activities will include setting up the test environments, writing automated test automation scripts, and performing manual tests if necessary.\n\nAs a QA Automation Engineer, you will be part of a team responsible for ensuring the highest quality of our products by using the latest technologies and toolsets.\n\n# Responsibilities\n **Key Responsibilities**\n\n* Deliver a consistent high-quality software Testing services and ensure a goal of achieving 99% FTAR (First Time Acceptance Rate)\n* Automation Testing:\n* Write test automation scripts following the defined internal standards\n* Use platforms like Jira, Git, Testrail, and VDI2\n* Debug and maintain test scripts\n* Unit, integration, system, and regression testing\n* Test documentation\n* Integrating automation/performance tools into CI/CD pipelines (Jenkins, Bamboo)\n* Performance Testing:\n* Translate non-functional requirements into performance test scripts\n* Create performance test plans, baselines, execute planned tests\n* Adhere to performance metrics (CPU, memory, IO, Network, etc.)\n* Implement performance tests early in development using service virtualization, mocks or stubbing\n* Proactively bringing issues and problems to leadership attention;\n* Constantly generating, proposing and implementing solutions to increase productivity \n\n# Requirements\n**Must have:**\n\n* 2+ years of QA experience: Test cases automation and documentation\n* 1+ years of software development experience in Java/Typescript/Python/Ruby/C#\n* Hands on experience in working with automation tools such as Protractor, Selenium TestComplete, Appium and JMeter\n* Be knowledgeable about HTML, DOM, API, Git and Jasmine\n* Good proficiency in the English language\n\n\n**Nice to have:**\n\n* Bachelor’s degree in Computer Science, Engineering or related fields\n* Protractor test automation background\n* Hands-on experience profiling web pages\n* Experience in transforming use cases into performance scripts using industry standard tools such as LoadRunner, JMeter, and Gatling\n* Experience using industry standard APM tools such as NewRelic, AppyDynamics, DynaTrace\n* Solid understanding of QA processes, best practices, testing techniques, and methodologies\n* Competency on the current software development practices and tools, including virtual environments, source control, remote development, issue tracking, product build and installation \n\n#Salary\n$30,000\n

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Millions of people experience real-life adventures with our apps. We help people all over the world discover the best hiking and cycling routes, empowering our users to explore more of the great outdoors. And we’re good at it: Google and Apple have listed us as one of their Apps of the Year numerous times. We now see significant growth in new markets and are looking for a Digital Brand Manager to help us better tell our story to all who need to hear it. Join us on our journey and help us to truly establish ourselves as a global cycling and outdoor brand. \n\n\n**Why you will love it:**\n* You will drive the komoot brand strategy and inspire cyclists, hikers and outdoor enthusiasts all over the world.\n* You will play a key role in our marketing team, enjoying full responsibility and total ownership of your tasks from day one.\n* You’ll enjoy the freedom to organize yourself the way you want and work with whichever tools you love.\n* You’ll work in a fast-paced startup with strongly motivated and talented co-workers.\n* We let you work from wherever you want, be it a beach, the mountains, your house or anywhere else that lies in any time zone between UTC-1 and UTC+3.\n* You’ll travel together with our team to amazing outdoor places several times a year to exchange ideas, learnings and go for hikes and rides. Our last team gathering was in Marrakech.\n\n\n\n\n# Responsibilities\n **What will you do:**\n* Strategically develop and shape a strong global cycling and outdoor brand to drive our growth in 10+ countries.\n* Translate our vision and brand into inspiring stories that’ll be shared with millions of cyclists and outdoor enthusiasts.\n* Plan, build and execute campaigns across all our communication channels, from our social media and blog to our newsletter that’s read by millions.\n* Team up with copywriters, designers, photographers and videographers to shape our storytelling, refine our visual language, and to produce stunning images and videos.\n \n\n# Requirements\n**What will make you successful in the role:**\n* You have 5+ years of experience in digital brand management as well as in planning and executing impactful campaigns.\n* You possess proven knowledge and interest in the cycling and outdoor market and their respective customer segments.\n* You have a deep understanding of branding, with demonstrable hands-on experience in brand storytelling and crafting channel and target group specific messages. \n* You possess strong communication skills: You are confident and articulate, an empathic listener and persuasive storyteller. You convey impactful messages with ease.\n* You have a keen eye for visual language, good copy and videos that inspire people.\n* You speak English at a native level, are highly self-driven and possess a hand-on attitude to getting things done. \n\n\n\n**Sounds like you?**\nThen send us the following:\n\n* A resume highlighting your relevant experience.\n* A little note on why are you interested in working at komoot.\n* Relevant examples of your work (e.g. brand videos, social media or email campaigns).\n* Something that shows us a little more about what you’re interested in, be it your Vimeo, Instagram account or your blog.\n* As we love it when people go the extra mile, you’ll get bonus points for doing something creative with komoot.\n\n \n\n#Location\n- Any location within UTC-01:00 to UTC+03:00

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CartStack


Technical Support Specialist - Growing Saas Business

verified
Unites States, Canada

Technical Support Specialist - Growing Saas Business


CartStack

Unites States, Canada verified

technical

saas

english

ecommerce

technical

saas

english

ecommerce

Unites States, Canada9mo
Description:\nAs a technical support specialist, problem-solving, clear-communication, and tech savviness are your strongest traits! You will be the voice of CartStack's support channel (email, chat, & phone) in your quest to WOW customers by exceeding their expectations :)\n\nCartStack is a growing SaaS startup that offers a cart & visitor abandonment solution for e-commerce and reservation websites. Our mission is simple…. Be known as the most powerful visitor abandonment recovery solution in the world! \n\nCheck out our company values page here - http://www.cartstack.com/values/.\n\n\nBenefits:\n* Remote work and flexible schedule (save a couple thousand dollars a year in commuting costs and 100+ hrs each year)\n* We genuinely care about our employees/contractors and their happiness in their every day work\n* Chance to step in and have a big impact on a growing SaaS company\n* A fun, relaxed company culture (Skype happy hours every month!)\n* Annual team trip where we meet in person for work and fun!\n* We focus on learning and personal/career growth ($100/mo budget for learning / books / courses)\n* Competitive compensation (w/ opportunity for growth related bonuses)\n* When (and if) you transition to a full-time employee you would receive health and dental insurance + some other perks\n\n\nSo, sound like an awesome fit for you? If so, we'd love to hear from you!\n\n\n# Responsibilities\n * Respond to and resolve customer questions via livechat and email (and every once in awhile, phone)\n* Review new customer's websites to make sure our tracking code (javascript snippet) is integrated properly (you will need to be proficient with HTML and basic JavaScript)\n* Pro-actively helping new trialers get onboarded with their new accounts\n* Assist in developing first-class content for our help docs website\n* Review existing customer accounts for any issues or possible account optimizations\n* Reach out to customers about referrals and testimonials\n* Come up with and execute random acts of kindness for our customers :)\n\nThis is a contract to full-time hire position. We would like you to start out with a 90 day contact and if we are a good fit for each other, we'll move into a W2 position + benefits (for US based employees). \n\n# Requirements\n* You must be self-motivated, detail-oriented, empathetic, and passionate about about helping people\n* You love to solve complex, technical issues\n* 1 + years of customer support experience (Bonus if it's for a SaaS company!)\n* Foundational understanding of HTML and JavaScript\n* Experience working in a remote environment\n* College educated\n* Fantastic writer and communicator\n* Access to high-speed internet \n\n#Location\n- Unites States, Canada

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Wave


Customer Support Team Manager - Bilingual (french/english)

verified

Customer Support Team Manager - Bilingual (french/english)


Wave

verified

customer support

french

english

english teacher

customer support

french

english

english teacher

1yr

Stats (beta): 👁 1,992 views,✍️ 0 applied (0%)
**Our mission:**\nIn 2017, one billion immigrants worldwide sent over $600 billion home to family and friends, dwarfing foreign governmental aid. In the age of cheap, quick transfers through services like Paypal and Venmo, these people are trekking to stores to pay fees averaging over 7% for transfers that typically take 24 hours or more.\nWave's mission is to change that by making sending money anywhere in the world easy and affordable. Since 2014, our app has allowed Africans in the US, the UK, and Canada to send money instantly to mobile money wallets in Kenya, Uganda, & Tanzania, saving our users over 70% relative to Western Union and MoneyGram.\nWe recently launched remittances to Ghana, where we're growing quickly, and are looking to rapidly expand throughout Africa in the next year. That's where you come in...\n\n**How you'll help us achieve it:**\nDelighting our users is a core value at Wave. Excellent customer support is essential to this, but difficult to scale. We're looking for someone with experience running and scaling a customer service team so that we continue to wow our users as we expand to new markets.\n\n**In your first few months, you'll** \n* Be responsible for seeing that our users receive the best possible experience when they contact us via phone, text or email. We get over 15,000 calls and texts each month!.\n* Grow, train, and evaluate our English-speaking Support Team, made up of 17+ hourly employees. \n* Turn your team into a feedback mechanism to help us improve both our internal and external product at an ever faster rate.\n* Build a French-speaking support team sourced out of Senegal to service our upcoming France to Senegal corridor.\n* Work with our Head of User Experience and Risk Support Manager to set metrics-based performance goals for your team. You'll then craft processes and feedback loops to help your team achieve these.\n* Create and perpetuate a Support Team culture centered on empathy for and empowerment of our users and transparent and constructive collaboration within the team.\n* Coordinate with our Internal Tools team to ensure the Support Team has the resources it needs to serve our users.\n\n**Requirements** \n* *You have a high-level of proficiency in both English and French.*\n* *You've had at least three years experience leading and scaling customer service teams that offer support over the phone.*\n* You feed off interacting with people and getting the best out of them.\n* You possess an analytical mind and enjoy looking at data to both track trends and develop your team.\n* You're passionate about Wave's mission, and excited to do what needs to be done to reach our customer experience goals.\n\n**Our company**\n* We are a distributed group of six engineers and twelve operations team members spread across three continents who are deeply passionate about our mission.\n* Each quarter, we go on a five-day retreat together. In 2018, we've been to Vancouver, Lisbon and Austin.\n* We play in bands, teach dance classes, run Vipassana retreats, played semi-pro basketball, and built tools to help Doctors' Without Borders respond to the Ebola crisis.

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Wieduwilt Kommunikation


Graphic Designer

verified

Graphic Designer


Wieduwilt Kommunikation

verified

long term

marketing assistent

german

english

long term

marketing assistent

german

english

1yr
Requirements/Knowledge\n• excellent communication skills (German, English spoken and written)\n• graphic design - corporate conform development of brochures, corporate designs, presentations and so on (InDesign, Illustrator, Photoshop for independent implementation of smaller projects, such as designing ads and Facebook posts, editing photos, creating mockups, implementing small changes to existing open documents)\n• confident handling of MS Office (PowerPoint, Word, Excel)\n• the ability to quickly think through new projects\n• willingness to work with the team and coordinate with it\n• structured, orderly and reliable way of working\n• a desire to think along and develop ideas\n• work for complex, long-term customer projects in Germany and worldwide\n• enjoy working independently on complex tasks as a team assistant for a dynamic, flexible, and globally operating remote team\n• teamwork and use of online tools for communication, project management and documentation\n• availability (approx. 15 hrs. a week)\n• start asap\n• working from anywhere in the world is possible for permanent employment and/or on invoicing. However, reliable availability via mail, messenger, Zoom, etc. within the agreed hours is a requirement.\nWhat do we offer?\n• a cool team of experienced marketing people\n• a high learning curve for all projects\n• very exciting field of work\n• secure income\n• flexible working hours and flexible work location\n• long-term business relationship\n• all advantages of working in a worldwide team independent of location\nCreative, informative applications with some of your recent Projects stating why you would like to join our team, your salary expectations, and your motivation to work remotely are welcome at: [email protected]

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