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Browse 100+ Remote Non Tech Jobs in April 2021 at companies like Empire Flippers LLC, Omni Interactions and Bustle Digital Group with salaries from $25,000/year to $100,000/year working as a EF Capital Investment Analyst, EF Capital Investment Advisor or EF Capital Customer Service Specialist. Last post

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This week's remote Non Tech jobs

Empire Flippers LLC



Philippines Based

EF Capital Customer Service Specialist


Empire Flippers LLC

Philippines Based

customer support

 

finance

 

davao

 

non tech

 

customer support

 

finance

 

davao

 

non tech

 
We are looking to bring on three Customer Service Specialists to join our EF Capital Department starting May 17, 2021. This is a Philippines-based full time position. Compensation for this role is PHP 31,545.00 per month (equivalent to USD $650 per month).\n\nIf you have excellent interpersonal skills, enjoy communicating with people in writing, and are interested in expanding your horizons in a unique industry, we’d like to meet you!\n\nWhat are the Essential Functions?\nProvide fantastic customer service to our prospects and investors through our Zendesk ticketing system.\nAnswer emails about how EF Capital works. This may include discussions about the program terms, signing up on our platform, signing documents, and sending payments.\nHelp investors that are stuck at any point in the process with the next steps. \nWork with Investment Advisors to schedule sales calls.\nCollect data to help improve our overall customer service processes.\nMaintain the accuracy of data across our CRM and operational spreadsheets.\nCommunicate with colleagues via Slack messaging application.\nAttend weekly team calls via Skype or Zoom. \nOther duties as assigned including data entry.\n\nThis is a full-time remote position for candidates living in or near Davao, Philippines. Night shift and occasional weekends may be required as job duties demand. If night shift work is required it will be rotational. You will be required to work at least 5 days per week on your set shift times. \n\nStrong English skills are a must.\nQuick-learner, dependable, with strong attention to detail.\nAbility to multitask and meet deadlines.\nCan work on a flexible schedule.\nYou must be highly motivated, goal-driven and coachable.\nExperience working in a customer service role.\nWorking computer with fast internet and a quiet place to work from. \n\n#Salary or Compensation\n$10,000 — $120,000/year\n\n\n#Location\nPhilippines Based


See more jobs at Empire Flippers LLC

# How do you apply?\n\n To learn more and to apply, visit us at: https://empireflippers.com/career/efc-customer-service-specialist/
Apply for this position

Empire Flippers LLC

 


🌏 Worldwide

EF Capital Investment Advisor  


Empire Flippers LLC

🌏 Worldwide

sales

 

investment

 

customer support remote

 

finance

 

sales

 

investment

 

customer support remote

 

finance

 
When you first come on board as an Investment Advisor, you will start learning more about our industry before jumping into the job. First you will learn about the different types of online businesses available for sale on Empire Flippers. Then you will learn about EF Capital. You will become well versed in all of our processes, from how investments are structured down to intricacies of business acquisitions.\n\nOnce you have the basics down, you will use the phone, chat systems, and email to communicate with our customers and will have access to our backend support systems through HubSpot, Zendesk, and our custom software platform. \n\nYou might be wondering, though … what will your daily work routine really look like once you’re up and going?\n\nHere is a list of daily tasks we’ll expect from you (not exhaustive and subject to change):\n\nTake calls with potential operators and answering their questions on how we structure investment deals and how they can participate\nCall potential investors who have expressed interest in investing and guiding them to the next step in our sales funnel\nReturn emails to potential operators or investors who are looking at using our platform, but still have questions about our process\nWork closely with our team to improve marketing based on your conversations with investors and operators \nFigure out ways to improve our existing process to make it a better experience for both investors and operators\nWhile no previous work experience is needed, experience in sales is a big plus. Any background in e-commerce or online business is also helpful. However, we are looking to train the right person, so if you don’t have that experience, don’t let it stop you from applying. \n\nYou must love talking with people. You need to be able to pick up the phone and call someone who doesn’t know you and see how they are doing. This isn’t cold-calling, everyone you call will have expressed some interest in working with EF Capital and have given out their phone number, so they will be familiar with the company. It is your task to make sure they understand our processes and see why we are someone they want to work with.\n\nYou can spot risks and opportunities. Every day, you will speak with investors and entrepreneurs about scaling businesses, liabilities, and how good certain assets are as an investment. Over time, you will need to be able to spot genuine risks and opportunities with online businesses. You will need to be able to confidently tell the entire story behind each potential investment opportunity. While investing in online businesses can bring great returns, it can also be a volatile space to play in.\n\nWe take a consultative approach with customers. We’re not trying to fit square pegs into round holes. We truly believe that the best sales experience includes transparency – which sometimes means letting the customer know why they shouldn’t do the deal. Having that confidence will allow you to be that much more effective and persuasive when the right customer is looking at the right deal.\n\nAlong those lines, we respect our audience’s intelligence by telling them about both the risks and rewards.\n\nYou’re a problem solver. Investing in these businesses can be a very important decision and a very intimate experience for entrepreneurs and operators on the other side of the deal. That means you will face obstacles and challenges. It will be up to you to make sure those challenges are met head-on and solved for all parties in the deal.\n\nWe typically require all new hires to work in-person with their manager for the first 3-6 months to get up to speed quickly and create a close knit group. After that, employees are free to live anywhere in the world. Due to COVID-19 and global travel restrictions, we are not making this a requirement. We will offer an optional 3-month in-person training in Medellin, Colombia with the EF Capital Manager. Again, attending this in-person training is optional and won’t be a hiring requirement. \n\nOur company holds biannual meetups where we gather in a fun location and collaborate over the latest projects and ideas. The purpose of the meetup is team building – we make sure there are a variety of activities outside of company presentations and breakout sessions. Our meetups were on hold for 2020, but we plan to see each other again as soon as we can. \n\nFor the first 6 months, you will be paid $3,000 USD per month during the probation period. After 6 months, you will be gradually introduced to our compensation plan and will have paid, international healthcare coverage. Within 12 months, you can expect to be earning $50,000 – $60,000 USD per year depending on performance. With this being a new venture, there is a lot of opportunity to move into management roles with significantly higher pay. \n \n\n#Salary or Compensation\n$50,000 — $60,000/year\n\n\n#Location\n🌏 Worldwide


See more jobs at Empire Flippers LLC

# How do you apply?\n\n To learn more and to apply, visit us at:\n\nhttps://empireflippers.com/career/ef-capital-investment-advisor/
Apply for this position

Empire Flippers LLC

 


🌏 Worldwide

EF Capital Investment Analyst  


Empire Flippers LLC

🌏 Worldwide

sales

 

investment

 

finance

 

analyst

 

sales

 

investment

 

finance

 

analyst

 
Becoming an Investment Analyst will put you in a critical role at EF Capital.\nYou’ll be joining a very fast-paced team in a high-growth environment. The work will be challenging and you may find yourself wearing several different hats along the way.\nYou will be responsible for vetting the track record of successful online entrepreneurs who want to operate portfolios for EF Capital. This includes analyzing their current and past business performance to evaluate whether they are a good fit for our program. \nYou will also be responsible for working with existing operators to help with due diligence on new business acquisitions and generate quarterly performance reports for investors.\n\nHere is a list of daily tasks we’ll expect from you (not exhaustive and subject to change):\n\nBuilding a P&L on a potential operator’s previous business to help us decide whether to accept them for EF Capital\nHosting calls with potential operators to discuss their previous or current portfolio performance to understand the risks of their strategy \nEvaluating an existing operator’s acquisition target and helping the operator project returns to investors based on different variables such as growth and purchase multiple\nWorking with third party accounting firms and existing operators to put together financial statements and quarterly update reports for investors\nFiguring out ways to improve our existing process to maximize investor returns and create a better experience for operators\n\nWhile no previous work experience is needed, experience in an analytical role is a big plus. Any background in e-commerce or online business is also helpful. However, we are looking to train the right person, so if you don’t have that experience, don’t let it stop you from applying.\n\nYou must be comfortable talking and with people. You need to be able to pick up the phone and call someone to work through complex issues.\n\nYou need to be detail-oriented. Being an analyst is a meticulous job. You will be pouring through spreadsheets, traffic analytics, and revenue data, day in and day out. It is up to you to spot errors, inconsistencies, or when something just doesn’t feel “right.”\n\nEvery day, you will speak with entrepreneurs about scaling businesses, liabilities, and how good certain assets are as an investment. Over time, you will need to be able to spot genuine risks and opportunities with online businesses. You will need to be able to confidently analyze each potential opportunity and make a recommendation. While investing in online businesses can bring great returns, it can also be a volatile space to play in.\n\nWe take a consultative approach with customers. We’re not trying to fit square pegs into round holes. We truly believe that the best experience includes transparency – which sometimes means letting the other person know why they shouldn’t do the deal.\n\nYou’re a problem solver. Investing in these businesses can be a very important decision and a very intimate experience for entrepreneurs. That means you will face obstacles and challenges. It will be up to you to make sure those challenges are met head-on and solved for all parties in the deal. \n\n#Salary or Compensation\n$50,000 — $60,000/year\n\n\n#Location\n🌏 Worldwide


See more jobs at Empire Flippers LLC

# How do you apply?\n\n To learn more and to apply:\n\nVisit us at: https://empireflippers.com/career/ef-capital-investment-analyst/
Apply for this position

Omni Interactions

 


Unites States

[email protected] Omni2020  


Omni Interactions

Unites States

chat

 

email

 

phone

 

surveys

 

chat

 

email

 

phone

 

surveys

 
Earn $13-16/hour, try something new, & earn more than your stimulus check!\n\n \n\nAs a 1099 gig worker, you can pick your own schedule, and make as much or little as you want! Take control of your work! Work-from-home Customer Service around your life. Are you considering leaving the 9 to 5? Have you ever wanted to join the gig economy and set your own hours while working from home? As a gig worker with Omni, you are self-employed. What makes us different? It’s simple: We pay for available time! No more wasting time hoping you get a call, at Omni you can ACTUALLY make $13-16/hour GUARANTEED!\n\nGBA Responsibilities\nWhat work will you be performing?\n\nYou'll be providing service for Fortune 500 companies doing a variety of work! We're looking for customer service-minded gig-workers!\n\n You will interact with customers through phone and/or chat, helping them with anything they need!\n\n You will:\n\nWork from home, or any quiet place with a closed door\nTake control of your work life, by choosing when and how often you want to work\nRespond to chats & answer calls from customers\nWhat You’ll Do\n\nAnswer inbound customer service calls or respond to chats from customers \nQuickly help customers with good solutions\nSolve problems in a creative way\nDocument details of calls and customer interactions in the appropriate systems\nType and talk at the same time\nNavigate multiple systems, programs, and screens at the same time\nWho You Are\n\nGreat communication skills (verbal and written)\nCan type 25 WPM or more with 90% accuracy\nSolid computer skills, including typing and navigation\nComfortable empathizing and remaining patient with difficult callers \nEarning Potential\n\nProjects will have varying pay, but all projects pay for time spent talking on the phone/chatting & assisting callers (unlike other gig companies - we pay you for available time!) You will also receive performance-based pay or other incentives. Current projects are paying $13-16/hour.\n\n \nAs a self-employed 1099 Independent Contractor providing work-from-home customer support services, you are responsible for your own tax obligations. Actual earnings may vary depending on campaign, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own income.\n\n \n\n#Salary or Compensation\n$20,000 — $30,000/year\n\n\n#Location\nUnites States


See more jobs at Omni Interactions

# How do you apply?\n\n Please click our link
Apply for this position
Our 100% remote team of 200+ CleverPeople are seasoned yet friendly professionals who want to collaborate and welcome you. We have an exciting new opening for a **Jr. Product Analyst.**\n\n**What we're working on**\n\nEnterprise companies turn to us to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. The problems we solve everyday are real and require creativity, grit and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. We are hiring team members who are passionate and energized by the vision of empowering our customers in a complex industry through technology, data and a deep understanding of client concerns. In order to grasp the scale of problems we face, ideally you have some exposure to Logistics, FinTech, Transportation, Insurance, Media or other complex multifactor industries.\n\n\n**Requirements**\n\n* Bachelor’s degree in a discipline relevant to analytics and/or client services (For example: Business, Marketing, Math, Economics, Political Science, International Relations, etc.)\n* Minimum 3 years post-baccalaureate work experience with a fast growing or Fortune 500 caliber organization\n* Strong track record of work-based success with tangible achievements attributable to you\n* Exceptional analytical and quantitative problem-solving skills\n* Confidence in regularly communicating complex ideas to internal teams and external clients both verbally and in writing\n* Located within the United States or Canada\n\n**Responsibilities**\n\n* Facilitate communication between Frontend and Backend development teams, DevOps Engineers, UI/UX Designers and clients\n* Assist development team in removing blockers and getting questions answered\n* Document requirements provided by client as user stories and acceptance criteria in a scrum backlog\n* Consult on UI/UX design and usability\n* Interact with clients and build relationships while ensuring their needs are being met\n* Translate complex business problems into easily digestible narratives\n\n**Working at Clevertech**\n\nAt Clevertech, you can expect that you will:\n* Be 100% dedicated to one project at a time so that you can hone your skills, innovate and grow\n* Be a part of a team of talented and friendly senior level developers\n* Work on projects that allow you to use exciting, cutting edge tech. We believe in constantly evolving your mastery\nThe result? We produce meaningful work and we are truly proud and excited to be creating waves in an industry under transformation.\n\n**Our Benefits**\n\nWe know that people do their best work when they’re taken care of. So we make sure to offer great benefits.\n* Fully remote role in fully remote company\n* Competitive salaries\n* PTO\n* Flexible Family Leave\n* Annual Financial Allowance for YOUR development\n* Strong Clevertech Community\n* Clevertech U (Leadership Program, Habit Building, New Skills Training)\n* Clevertech Gives Back Program\n\n**Getting Hired**\n\nOur team is made up of people that are not only from different countries, but also from diverse backgrounds and disciplines. Our focus on employing respectful, introspective and collaborative talent is what powers our company and our success.\n\n\nInterested in exploring your future in this role and Clevertech? Set yourself up for success and take a look at our [Interview Process](https://www.clevertech.biz/thoughts/interviewing-with-clevertech) before getting started!\nIf you want to meet and learn about our CleverPeople's experience working at Clevertech, [click here](https://www.youtube.com/channel/UC_xY8p1vCP39eeDUPyDY1OA).\n\n#Location\nUSA, Canada


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This month's remote Non Tech jobs

SaleHoo

 


🌏 Worldwide

Customer Success Manager  


SaleHoo

🌏 Worldwide

ecommerce

 

non tech

 

customer support

 

exec

 

ecommerce

 

non tech

 

customer support

 

exec

 
We have a full-time Customer Success Manager position available to transform how we help customers across Affilorama.com and SaleHoo.com.\n\nWe're looking for someone to help us streamline our onboarding and offboarding processes, expanding our self-service support, and training and empowering our support team - to help customers succeed.\n\n*Our ideal candidate:*\n\n* Can come up with solutions that are win/win for us and our customers\n* Has experience working to (and exceeding) goals\n* Is filled with focus and energy!\n\nYou will join our awesome staff, and a great company that's proud to be a twice-winner of the Deloitte Fast 50\n\n# Key Responsibilities\n\n* Defining key metrics around customer success (and failure)\n* Collaborating with our product managers on key customer flows\n* Enhancing our self-service offering\n* Optimizing how we tackle customer support\n* Managing our existing team of support staff and tooling\n\n# Preferred Skills and Abilities\n\n* 4+ years of customer support/success experience, with 1+ in management\n* A background in eCommerce, marketing or the online industry\n* Be self-motivated and able to work towards targets with minimal supervision\n* Ability to coordinate and motivate a team\n\n# Neat things about working with us\n\n* Work from home (or from our Christchurch office)\n* Relaxed, ego-free, family-friendly work culture\n* Weekly Friday BBQ (or sushiBQ, or ThaiBQ)\n* Novelty coffee mugs\n* An extremely comfortable chair\n* Tap dancing seagulls\n* Need a few more reasons? [Read what current and former staff have to say... ](https://www.glassdoor.ca/Reviews/Doubledot-Media-Reviews-E1029356.htm?countryRedirect=true) \n\n#Salary or Compensation\n$40,000 — $80,000/year\n\n\n#Location\n🌏 Worldwide


See more jobs at SaleHoo

# How do you apply?\n\n We're going to level with you here: We usually get a lot of applications, and a lot of them are not very inspiring.\n\nWe're looking for people with good problem-solving skills, good communication skills, and the willingness to go the extra mile, so here’s what you need to do.\n\n**Here’s what you need to do:**\n\n* Record a short, 2-3 minute cover letter video and upload it somewhere where we can see it. Tell us a little bit about yourself, why you think you’d be great for this role and list (or show) any relevant experience you have for the role.\n* Use the apply link (through doubledotmedia.com)\n* Provide a link to your video\n* Attach your CV/resume in PDF format \n* Send\n\n
Apply for this position

ORCID

 

verified
🌏 Worldwide

User Support Specialist  


ORCID

🌏 Worldwide

user support

 

tech

 

research

 

nonprofit

 

user support

 

tech

 

research

 

nonprofit

 
**Who We Are**\n\nORCID is a mission-driven, member-supported, community-governed non-profit organization. Our vision is a world where all who participate in research, scholarship, and innovation are uniquely identified and connected to their contributions across disciplines, borders, and time. Every one of ORCID’s employees is committed to that vision as well.\n\nWe believe in and operate by our three main values [read our Dignity at Work statement]. ORCID strives to be:\n\n**Inclusive**: We work hard to create a diverse working environment with a global focus.\n**Trusted**: We are open and transparent in our work, with our members, and with our colleagues.\n**Persistent**: We are committed to the work of ensuring integrations spread across regions and throughout different institutions.\n\n\n**The Role**\n\nORCID is seeking an enthusiastic and motivated User Support Specialist with exceptional communication skills to join our user-centric and highly responsive User Support team. The User Support Specialist will respond to user queries from researchers around the world, answering questions and providing guidance on how to use the ORCID Registry. Working with ORCID colleagues, the User Support Specialist will be responsible for ensuring that we support our global user community and will serve as the “voice of the user” within the organization.\n\nOn average, ~70% of your time will be spent on user queries, answering ~500 tickets a week, with the remaining time dedicated to other initiatives, such as workflow improvements, documentation, ticket analytics, reviewing spam accounts or additional projects as needed. We are a small and highly collaborative team, and as part of it you will play an integral role in identifying ways we can improve the User Support Team experience, including improvements to our processes and workflows.\n\nThis position is full time (40 hours/week) and, like all positions at ORCID, is fully remote. Candidates must be able to work during Europe or Americas standard business hours (Mon-Fri) with at least four hours daily between 1200-2000 UTC, with recurring meetings at 1500 UTC. Outside of these parameters, ORCID offers flexibility with your schedule.\n\n\n**Responsibilities**\n\nProviding timely and friendly replies to user queries (cca. 500 per week) via the Zendesk platform\nIdentifying process improvements for the ticketing and user feedback workflows and other ways we can improve the User Support Team experience/processes\nReporting bugs to the Development team\nSharing feedback and feature requests from users with the Product team\nAssisting with writing and reviewing documentation for users\nReviewing suspect accounts to identify spam\nParticipating in calls and projects with other teams as needed to provide a “voice of the user” to the organization\nAssisting with other projects as needed\n\n**Requirements**\n\nFluency in written and spoken English\n1-2+ years experience providing user support via a helpdesk platform (Zendesk or similar) or via email\nExceptional communication and prioritization skills; ability to get things done in a dynamic environment\nExperience extracting and communicating actionable recommendations from feedback and data\nMotivated and results-driven, with a high-level of energy, enthusiasm, and initiative\nTech-savvy with the ability to learn about and troubleshoot technical issues\n\n\n**Nice-to-Haves**\n\nFluency in additional languages\nExperience working remotely\nExperience working for a startup or in the research community\nExperience improving support workflows and processes\nExperience resolving disputes or other sensitive issues\nExperience writing documentation\nExperience with analytics, especially with ticket data\n\n\n**We provide:**\n\nA family-friendly, flexible working environment, including: \n\nFlexible work hours and the ability to work fully from home (when not travelling)\nA committed and awesome team serving a community-driven organization\nCompetitive compensation & benefits, plus an ORCID-wide closure the first Friday of each month\nA continuous learning environment with opportunities for training & professional development\nTools to support our virtual office environment, including a budget to choose your preferred laptop and a remote working stipend.\n\n\n \n\n#Salary or Compensation\nCommensurate with experience/year\n\n\n#Location\n🌏 Worldwide


See more jobs at ORCID

# How do you apply?\n\n Please submit your application through the application link below, being sure to include a resume and cover letter. In your cover letter, please tell us the name of your favorite plant and why.
Apply for this position

Contra

 

verified
🌏 Worldwide

Copywriting Ambassador  


Contra

🌏 Worldwide

writing

 

copywriting

 

editor

 

ambassador

 

writing

 

copywriting

 

editor

 

ambassador

 
**Hey RemoteOK Fam!**\n\nWe are so excited to launch our April 2021 Ambassador Program! \n\nThe Contra team wants to continue to support the independent community and we believe there is no better way to do this than with paid opportunities that help us improve our product. Our previous Ambassadors have gone on to work with Cowboy VC, Li Jin and so many more incredible companies! \n\nWe’re looking for Copywriters to work remotely with Contra's small but mighty founding team. This two week program is a launching pad for our ongoing Ambassador program. You will get early access to new features and perks all throughout 2021!\n\nWe are offering $1,000 for the 2 week program. This is a contract / independent position and requires ~ 8 - 12 hrs over 2 weeks. This program will run from April 12th - April 23rd. \n\nWe are so excited to build Contra with you! Check out everything you need to know at [Contra.com](http://contra.com/). \n\n#Salary or Compensation\n$1,000/year\n\n\n#Location\n🌏 Worldwide


See more jobs at Contra

# How do you apply?\n\n **You should apply if:**\n- Experience and passion for copywriting / ux writing.\n- Content writing skills (experience writing blogs / articles is a big plus).\n- Some technical knowledge (we're a tech company, so it's important to us that our marketing team understands and is familiar with our projects).\n- You are a strong individual contributor, but also a team player.\n- You have an online portfolio that you can share with us.\n\n**What is the scope of the project?**\n- You will get early access to Contra to help us with UI testing, new feature launches, and content creation.\n- You will help us create articles/content to help other users get value from Contra\n- You will advocate for the Contra platform using your online presence.\n\n**Requirements:**\n- Fully completed profile on [Contra.com](http://contra.com) (we will use this to onboard you, takes 3 min)\n- Agree to provide UX / UI Feedback\n- Agree to provide Beta testing of new features on the platform.\n- Share Contra articles and content on a regular basis.\n- Follow tasks in weekly scope of project, outlined by the Contra team + be available for team wide Ambassador calls.\n- Actively communicate and collaborate with the Ambassadors in your cohort.\n\n**General**:\n- 2+ years of experience copy writing or with ux writing.\n- Had ownership of many copywriting projects over the years, and understand what it takes to create awesome, consumer-oriented experiences.\n- Great communication skills that help you work with product and engineering to make product visions come to life.\n- You have an online portfolio or PDF that you can share with us.\n\n**Next Steps**\n- Your Typeform application will be reviewed by the Contra team.\n- Samantha or Zoë from the Contra team will reach out to you to setup a 10-15 min interview.\n- You will hear back on the final decision 3 days prior to your interview.\n- You will receive the Ambassador program onboarding + a scheduled kickoff call with your Ambassador cohort. \n\n***If you have previously applied to a Contra Ambassador program, please re-apply. We will be selecting the ambassadors from this round of applications.*\n\nUnfortunately we are unable to respond to all applicants. We do however announce updates about this position in our Contra Slack community. [Feel free to join here for all updates](https://www.notion.so/RS8-TBG-d548394d17b645b79970e2ebe985179d).
Apply for this position

Contra

 

verified
🌏 Worldwide

Product Ambassador  


Contra

🌏 Worldwide

product

 

ambassador

 

freelance

 

product manager

 

product

 

ambassador

 

freelance

 

product manager

 
**Hey RemoteOK Fam!**\n\nWe are so excited to launch our April 2021 Ambassador Program! \n\nThe Contra team wants to continue to support the independent community and we believe there is no better way to do this than with paid opportunities that help us improve our product. Our previous Ambassadors have gone on to work with Cowboy VC, Li Jin and so many more incredible companies! \n\nWe’re looking for Product Managers to work remotely with Contra's small but mighty founding team. This two week program is a launching pad for our ongoing Ambassador program. You will get early access to new features and perks all throughout 2021!\n\nWe are offering $1,000 for the 2 week program. This is a contract / independent position and requires ~ 8 - 12 hrs over 2 weeks. This program will run from April 12th - April 23rd. \n\nWe are so excited to build Contra with you! Check out everything you need to know at [Contra.com](http://contra.com/). \n\n#Salary or Compensation\n$1,000/year\n\n\n#Location\n🌏 Worldwide


See more jobs at Contra

# How do you apply?\n\n **You should apply if:**\n- Real world experience in and passion for launching products, and product management.\n- You are looking to be involved in an early stage startup, building the future of work!\n- You take pride in your creative vision, execution and communication skills.\n- Content writing skills (experience writing blogs/articles is a big plus).\n- You are a strong individual contributor, but also a team player.\n\n**What is the scope of the project?**\n- You will get early access to Contra to help us with UI testing, new feature launches, and content creation.\n- You will help us create articles/content to help other users get value from Contra\n- You will advocate for the Contra platform using your online presence.\n\n**Requirements:**\n- Fully completed profile on [Contra.com](https://https://contra.com/) (we will use this to onboard you, takes 3 min)\n- Agree to provide UX/UI Feedback.\n- Agree to provide Beta testing of new features on the platform.\n- Share Contra articles and content on a regular basis.\n- Follow tasks in weekly scope of project, outlined by the Contra team + be available for team wide Ambassador calls.\n- Actively communicate and collaborate with the Ambassadors in your cohort.\n\n**General**:\n- 2+ years of experience managing product development cycles.\n- Had ownership of many product teams over the years, and understand what it takes to create awesome, consumer-oriented experiences.\n- Great communication skills that help you work with design and engineering to make product visions come to life.\n- You have an online portfolio or PDF that you can share with us.\n\n**Next Steps**\n- Your Typeform application will be reviewed by the Contra team.\n- Samantha or Zoë from the Contra team will reach out to you to setup a 10-15 min interview.\n- You will hear back on the final decision 3 days prior to your interview.\n- You will receive the Ambassador program onboarding + a scheduled kickoff call with your Ambassador cohort. \n\n***If you have previously applied to a Contra Ambassador program, please re-apply. We will be selecting the ambassadors from this round of applications.*\n\nUnfortunately we are unable to respond to all applicants. We do however announce updates about this position in our Contra Slack community. [Feel free to join here for all updates](https://www.notion.so/RS8-TBG-d548394d17b645b79970e2ebe985179d).
Apply for this position

Contra

 

verified
🌏 Worldwide

Marketing Ambassador  


Contra

🌏 Worldwide

social media

 

freelance

 

ambassador

 

marketing

 

social media

 

freelance

 

ambassador

 

marketing

 
**Hey RemoteOK Fam!**\n\nWe are so excited to launch our April 2021 Ambassador Program! \n\nThe Contra team wants to continue to support the independent community and we believe there is no better way to do this than with paid opportunities that help us improve our product. Our previous Ambassadors have gone on to work with Cowboy VC, Li Jin and so many more incredible companies! \n\nWe’re looking for Marketers to work remotely with Contra's small but mighty founding team. This two week program is a launching pad for our ongoing Ambassador program. You will get early access to new features and perks all throughout 2021!\n\nWe are offering $1,000 for the 2 week program. This is a contract / independent position and requires ~ 8 - 12 hrs over 2 weeks. This program will run from April 12th - April 24th.\n\nWe are so excited to build Contra with you! Check out everything you need to know at [Contra.com](http://contra.com/). \n\n#Salary or Compensation\n$1,000/year\n\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n **You should apply if:**\n\n- Experience and passion for social media / brand communication.\n- Writing skills (experience writing blogs/articles is a big plus).\n- Some technical knowledge (we're a tech company, so it's important to us that our marketing team understands and is familiar with our projects).\n- You are a strong individual contributor, but also a team player.\n\n**What is the scope of the project?**\n- You will get early access to Contra to help us with UI testing, new feature launches, and content creation.\n- You will help us create articles/content to help other users get value from Contra\n- You will advocate for the Contra platform using your online presence.\n\n**Requirements:**\n- Fully completed profile on [Contra.com](https://https://contra.com/) (we will use this to onboard you, takes 3 min)\n- Agree to provide UX/UI Feedback.\n- Agree to provide Beta testing of new features on the platform.\n- Share Contra content on your social platforms or with your communities.\n- Follow tasks in weekly scope of project, outlined by the Contra team + be available for team wide Ambassador calls.\n- Actively communicate and collaborate with the Ambassadors in your cohort.\n\n**General**:\n- 2+ years of experience creating content or managing social channels.\n- Had ownership of many social consumer channels over the years, and understand what it takes to create awesome, consumer-oriented experiences.\n- Great communication skills that help you work with product and engineering to make product visions come to life.\n- You have an online portfolio or PDF that you can share with us.\n\n**Next Steps**\n- Your Typeform application will be reviewed by the Contra team.\n- Samantha or Zoë from the Contra team will reach out to you to setup a 10-15 min interview.\n- You will hear back on the final decision 3 days prior to your interview.\n- You will receive the Ambassador program onboarding + a scheduled kickoff call with your Ambassador cohort. \n\n***If you have previously applied to a Contra Ambassador program, please re-apply. We will be selecting the ambassadors from this round of applications.*\n\nUnfortunately we are unable to respond to all applicants. We do however announce updates about this position in our Contra Slack community. [Feel free to join here for all updates](https://www.notion.so/RS8-TBG-d548394d17b645b79970e2ebe985179d).
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This job post is closed and the position is probably filled. Please do not apply.
**Recruiter**  \n\nWe are building out the latest generation of credit reporting services supporting hundreds of thousands of visitors daily, on mobile and desktop. We are seeking an experienced, results-driven, and passionate Recruiter to join our remote project team. Our ideal candidate is a self-starter and has excellent communication skills. Our collaborative environment relies heavily on innovation, technical savvy, and problem-solving skills. The Recruiter will identify, recruit, screen, and present good candidates for positions within the organization, both technical and non-technical, while collaborating with the hiring manager and human resources department. \n\n**Responsibilities**\n\n* Develops, facilitates, and implements all phases of the recruitment process.\n* Collaborates with department managers to identify and draft detailed and accurate job descriptions and hiring criteria.\n* Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization.\n* Assists with job posting and advertising processes.\n* Screens applications and selects qualified candidates.\n* Schedules interviews; oversees preparation of interview questions and other hiring and selection materials.\n* Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders.\n* Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details.\n* Ensures compliance with federal, state, and local employment laws and regulations, and company policies.\n* Maintains contact with candidates to keep them apprised of the status of their applications.\n* Provides advice to hiring managers regarding salary negotiations with final candidates.\n* Facilitates contacts by creating and maintaining a presence in the technical/industry community and marketplace.\n* Performs other related duties as assigned.\n\n**Job requirements**\n\n* Excellent verbal and written communication skills.\n* Excellent interpersonal skills with good negotiation tactics.\n* Thorough understanding of technology, technical roles and technical skills.\n* Ability to create and implement sourcing strategies for recruitment for a variety of roles.\n* Proactive and independent with the ability to take initiative.\n* Excellent time management skills with a proven ability to meet deadlines.\n* Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.\n* Proficient with or the ability to quickly learn applicant-tracking software or other recruitment systems.\n* Bachelor’s degree or equivalent work experience in Human Resources or related field.\n* 3+ years of experience in all phases of the recruitment and hiring process.\n* Familiarity with talent acquisition software and platforms.\n* Proficient in Google Suite, Microsoft Office Suite, or similar software preferred.\n\n\n#Location\nNew York, NY, US


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
This job post is closed and the position is probably filled. Please do not apply.
Radical candor? More like radical gander, right?\n\nOk, enough goose puns for the moment, but now that we’ve got your attention, allow us to tell you more about this company called GooseChase and why might you want to join us!\n\nYou love an app that makes you smile, right? Well our product is a lot of fun. And even though our origins are that of a humble scavenger hunt app, we’ve now evolved (hatched?) into a super-flexible platform used by millions to create all sorts of experiences! It’s all the best parts of a scavenger hunt, with a delightful twist to keep you coming back for more.\n\nWith all that fun and flexibility, we’ve been growing like crazy. For teachers in the classroom, we’re the new “TV cart”, aka the learning tool that students legitimately look forward to. For today’s workplaces, virtual or otherwise, we help the team connect with each other to the point where they want to come into (or logon) to work. And for local cities and towns, we bring families together in a way that truly builds a sense of community.\n\nBut we’re also unique in that we don’t have any investors and, as a result, are able to put our people before profit. Seriously. We have a profit sharing program specifically for this reason! It also means we grow at the pace we want to and put the time into making this the best possible place to work. When we do something, it’s because it’s the best thing for our team and our customers, no matter what. We’ve actually been fully remote from the very beginning, because we wanted our people to have the flexibility to live wherever and however they wanted!\n\n**So what exactly is this job?**\n\nIf you’re looking for impact & ownership, this is about as good as it gets. As a key member of our cross-functional revenue team, you’ll be the voice of GooseChase, responsible for establishing our brand of professional playfulness while creatively elevating all sorts of marketing & product initiatives.\n\nWe’re a company that succeeds based on our ability to create exceptional experiences, and it's crucial that we have a brand voice to match. This is some of the highest impact work that will be done by anyone in the company.\nIn terms of your day to day, you will be:\n\n* Working with other team members to turn our content strategy into engaging & compelling blog posts, website content, etc.\n* Collaborating with our product & revenue teams to create content that targets specific areas of our funnel and drives customer conversion.\n* Overhauling our existing external communications to be more playful but still deliver customer value - such as email campaigns, marketing websites or push notifications.\n* Building out our social media voice and expanding our playfulness to additional mediums that will help grow the business.\n\n**How do you know if this might be for you?**\n\nAt GooseChase you’ll be working alongside a team of highly motivated, world-class people with tons of opportunities for learning, growth, and mentorship. Our entire team works closely together, so we are extremely selective about who we hire to ensure the calibre of our team remains high. Be prepared to bring your ‘A’ game!\n\nWe understand that relevant experience comes in all shapes and sizes and the ability to do the job is all that matters. With that in mind, we aren’t going to put together a generic list of all the requirements that we’re looking for with this job, however, there are certain things we are looking for - specifically:\n\n* Have you succeeded at being the voice of a fast-growing company before?\n* Do you have a deep passion for storytelling and see copy as one of the core components of a successful & beloved brand?\n* Are you able to look at content at a strategic level - regularly identifying ways to make the greatest impact?\n* Do you have very high standards for your work and desire to work with other talented people?\n* Have you been able to collaborate & communicate successfully with others in a cross-functional team?\n* Are you a natural communicator, readily able to match the excitement of our customers?\n* Can you get down with an uncomfortable amount of goose puns?\n\nOk the last one isn’t super work related, but we honestly do have a lot of goose puns. It’s one of our favourite parts of our culture!\n\nWe do things differently here. We’re all about fun, but also making an impact. We care deeply about working with amazing people, and have set up our company culture specifically for that - our compensation is competitive, our work environment is autonomous and collaborative, and our emphasis is on learning and growth. Put simply, it’s the type of company we actually want to work at ourselves!\n\nSo, this is us, standing in front of you, asking you to join us. \n\n#Location\nNorth America or Europe


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

Bustle Digital Group

 

Social Media Assistant Romper  


Bustle Digital Group


virtual assistant

 

social media

 

non tech

 

virtual assistant

 

social media

 

non tech

 
\nBustle Digital Group is seeking a part-time Social Media Assistant to join our Lifestyle team, working specifically on Romper, a one-stop-shop for what parents are talking about.\n\nThe ideal candidate should be a self-starter, capable of juggling many tasks, and comfortable working in a fast-paced environment. The Social Media Assistant will work closely with the Social Media Manager, and be responsible for writing social copy, scheduling posts, and sometimes running analytics reports for both brands on Facebook and Twitter. Other responsibilities may include brainstorming with the editorial team, pitching social-first ideas, and using analytics to inform strategies. \n\nApplicants should have a passion for parenting content and be up-to-speed on current issues impacting families. The candidate will have familiarity with working on social platforms (specifically Twitter and Facebook); and possess strong communication skills. A great work ethic, ability to take initiative and a deep understanding of Romper’s voice is a must.\n\nBustle Digital Group (BDG) is one of today’s leading, global media companies with a portfolio of distinct digital and experiential brands that are shaping culture. Over 82 million readers turn to our brands — Bustle, Elite Daily, Inverse, Mic, NYLON, W, Romper, Input, and The Zoe Report — to hear from a set of diverse voices around the issues and interests engaging the next generation. BDG is headquartered in New York City.


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Previous remote Non Tech jobs

ClickMinded

 

verified closed
🌏 Worldwide

Digital Marketer  


ClickMinded

🌏 Worldwide

digital marketing

 

content marketing

 

email marketing

 

conversion rate optimization

 

digital marketing

 

content marketing

 

email marketing

 

conversion rate optimization

 
This job post is closed and the position is probably filled. Please do not apply.
**What Is ClickMinded?**\n\nClickMinded is the digital marketing training platform you didn't know you needed. We create world-class online courses on digital marketing that companies use to train up their teams every day. Companies like Grammarly, WeWork, Volvo, StitchFix and 10,000 other folks you may not have heard of (yet).\n\nOur goal is to get 100,000 people trained up on the ClickMinded curriculum by December 2022 (9x growth), and we go to work every day against some of the most competitive digital marketers in the game.\n\nThat’s where you, our shiny new digital marketer, come in.\n\n**What’s This Job About?**\n\nThis job is all about increasing traffic, leads and sales across every digital marketing channel that we optimize for. This requires experience and interest in learning more about each channel and each stage of the funnel we operate in. For us, that looks like:\n\n* Top of Funnel: Content Marketing & Organic Search (SEO)\n* Middle Funnel: Email Marketing & List Building, Opt-In Rate Optimization\n* Bottom Funnel: Pricing Optimization, Webinar Optimization (Registrations, Attendance, Conversions)\n* Retention: Cross-sells, Up-sells, New Product Launches, Customer Support Optimization\n\nIf you’re the type of person who wanders around the Internet making fun of bad marketing, opting in to email lists to understand how their funnel works, or viewing the source of webpages because you’re curious about what’s happening under-the-hood, **please stop what you're doing and apply right now.**\n\n**Day-To-Day, You'll Be:**\n\n* Running digital marketing and growth operations at ClickMinded (lucky for you, it's literally our job to teach this stuff, so expect a massive library of well-documented SOPs on the first day you arrive)\n* Creating, destroying and optimizing digital marketing tactics at each stage of the funnel for our customers\n* Getting a crystal-clear understanding of our customer avatars (and conducting user persona studies if you think we need to shift our strategy)\n* Proposing new products, new tactics and new tools and then executing on your own strategy\n\n**Who We Need**\n\nThis is a unique role that requires someone with both substantial experience doing digital marketing, but also an insatiable desire to learn even more. The ideal candidate has:\n\n* At least 2+ years doing some form of digital marketing professionally\n* A deep understanding of content marketing and link building: you enjoy writing and have published high-traffic posts in the past.\n* A deep understanding and familiarity with the e-commerce sales funnel\n* A baseline understanding of content marketing, SEO, web analytics, email marketing & paid ads, with a deep understanding of 1 or 2 of these channels\n* A bias towards speed and a relentless focus on falsifying hypotheses over getting things exactly perfect\n\n**Pay & Benefits**\n\n* Competitive salary based on experience\n* Ability to run aggressive experiments on a large, responsive user base\n* Unlimited learning and development budget for everyone on the team \n\n#Salary or Compensation\n$25,000 — $40,000/year\n\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Castr

 

verified closed
🌏 Worldwide

Social Media Strategist  


Castr

🌏 Worldwide

content creation

 

social media

 

communication skills

 

strategic partnerships

 

content creation

 

social media

 

communication skills

 

strategic partnerships

 
This job post is closed and the position is probably filled. Please do not apply.
**Who We Are:**\nCastr is an all-in-one live video streaming platform for businesses, broadcasters, content creators, educational and religious organizations, and non-profits. With Castr you can stream buffer-free and lag-free to every platform at once, even your own website or app. You also get IP camera streaming, Akamai CDN, cloud storage, combined chat overlay, timeshifting and more.\n**Job Brief:**\nWe are seeking a Social Media Strategist to lead strategic planning and execution of social communications at Castr. This requires experience and excellence in Social Listening and Analytics, Community Engagement, Content Marketing, and Influencer Outreach.. You’ll be working alongside writers and designers to create compelling content for the Castr brand. You’ll report to the Director of Marketing and regularly present ideas, trends, and strategies for Castr’s social media. You should feel equally at home crafting a witty Instagram caption about ‘80s slang as you are writing a sincere tweet about how Castr can help with everyday streaming.\nAnd when you’re not flexing those writing chops, you’ll be interacting with companies, followers, partners, and other organizations on social media — creating relationships and delivering helpful Castr-branded content where it’s needed. You’ll also have the chance to pinch-hit on email blasts, web copy, and anything else that pops up in a fast-moving startup culture.\n**Duties:**\n* Assist the Marketing team in planning, developing, and implementing a social media content calendar\n* Interact with followers on all Castr social media channels\n* Build brand awareness and nurture relationships through proactive engagement with publications and organizations\n* Identify social trends and use social listening tools to engage with our community\n* Leverage social data analytics to optimize engagement efforts and make meaningful connections with our community\n* Follow processes for requesting, creating, editing, publishing, and repurposing content on social channels\n* Outreach to influencers and media partners\n* Monitor and moderate brand communities on social media\n**Requirements:**\n* Thorough understanding of modern social media — Facebook, Instagram, Instagram Stories, Twitter, LinkedIn, Quora and Reddit — as well as the ways in which people interact with them and why\n* Professional writing skills and impeccable grammar\n* Ability to learn and write with empathy and compassion about tech topics\n* A positive, can-do attitude paired with an understanding of startup culture and social media management\n* Incredible organizational skills and a passion for analytics\n* Excitement about the constantly evolving nature of social media, and a passion for regularly researching emerging technology trends\n* The capability to switch from B2C to B2B messaging as necessary\n* Strong social skills with community engagement\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

SaleHoo


closed
🌏 Worldwide

Customer Acquisition Marketer


SaleHoo

🌏 Worldwide

ecommerce

 

marketing

 

non tech

 

ecommerce

 

marketing

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
SaleHoo.com is a New Zealand-based company creating eCommerce tools and training for people looking to start their own online businesses. We’re based in Christchurch, but the majority of our team work remotely from various places around the world.\nWe're on the hunt for a talented digital marketer specialising in customer acquisition to help us acquire new customers and market to existing ones.\nOur new customer acquisition marketer will play a vital role in looking for new growth opportunities, maintaining 'best practices' both on and off site, providing guidance to our content team and generally making sure our search and marketing efforts are top-notch.\nWe're looking for someone with a fair amount of cleverness, the ability to Get Things Done, and a genuine passion and love for marketing.\n**You'll be responsible for:**\n* Acquiring new customers at scale, through a range of channels.\n* Coming up with creative content and methods to increase our organic traffic.\n* Running email marketing campaigns.\n* Optimisation of pre-purchase sales funnels to improve conversions.\n**You'll need:**\n* Excellent written English and a friendly manner in writing.\n* Meticulous attention to detail. Your spelling and grammar should be top-notch.\n* Good time management skills. Since this can be a remote working position, you'll need to be organized, motivated, and (dare we say) a "self-starter".\n* Have been involved in search marketing or link building campaigns.\n* Love analytics and metrics, because they show off your superb talent.\n* Know how to moderate content and build a powerful online brand.\n**Neat things about working with us:**\n* Flexible hours (we are happy to discuss full-time, part-time, contracting for the role).\n* Relaxed, ego-free, family-friendly work culture\n* Weekly Friday BBQ (or sushiBQ, or ThaiBQ)\n* Novelty coffee mugs\n* An extremely comfortable chair\n* Tap dancing seagulls\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Contra

 

verified closed
🌏 Worldwide

Writing Ambassador  


Contra

🌏 Worldwide

copywriter

 

writing

 

copywriting

 

non tech

 

copywriter

 

writing

 

copywriting

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
Hey Remote OK Fam!\nWe are so excited to launch our March 2021 Ambassador Program!\nThe Contra team wants to continue to support the independent community and we believe there is no better way to do this than with paid opportunities that help us improve our product. Our previous Ambassadors have gone on to work with Cowboy VC, Li Jin and so many more incredible companies!\nWe’re looking for Copywriters to work remotely with Contra's small but mighty founding team. This two week program is a launching pad for our ongoing Ambassador program. You will get early access to new features and perks all throughout 2021!\nWe are offering $1,000 for the 2 week program. This is a contract / independent position and requires ~ 8 - 10 hrs over 2 weeks. This program will run from March 1st - March 12th.\nWe are so excited to build Contra with you! Check out everything you need to know at [Contra.com](https://www.contra.com).\n**You should apply if :**\n- Experience and passion for copywriting / ux writing.\n- Content writing skills (experience writing blogs / articles is a big plus).\n- Some technical knowledge (we're a tech company, so it's important to us that our marketing team understands and is familiar with our projects).\n- You are a strong individual contributor, but also a team player.\n- You have an online portfolio that you can share with us.\n**What is the scope of the project?**\n- You will get early access to Contra to help us with UI testing, new feature launches, and content creation.\n- You will help us create articles/content to help other users get value from Contra\n- You will advocate for the Contra platform using your online presence.\n**Requirements:**\n- Fully completed profile on [Contra.com](https://www.contra.com) (we will use this to onboard you, takes 3 min)\n- Agree to provide UX / UI Feedback\n- Agree to provide Beta testing of new features on the platform.\n- Share Contra articles and content on a regular basis.\n- Follow tasks in weekly scope of project, outlined by the Contra team + be available for team wide Ambassador calls.\n- Actively communicate and collaborate with the Ambassadors in your cohort.\n**General:**\n- 2+ years of experience copy writing or with ux writing.\n- Had ownership of many copywriting projects over the years, and understand what it takes to create awesome, consumer-oriented experiences.\n- Great communication skills that help you work with product and engineering to make product visions come to life.\n- You have an online portfolio or PDF that you can share with us\n**Next Steps**\n- Your Typeform application will be reviewed by the Contra team.\n- Samantha or Zoë from the Contra team will reach out to you to setup a 10-15 min interview.\n- You will hear back on the final decision 3 days prior to your interview.\n- You will receive the Ambassador program onboarding + a scheduled kickoff call with your Ambassador cohort.\n**If you have previously applied to a Contra Ambassador program, please re-apply. We will be selecting the ambassadors from this round of applications.\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Contra

 

verified closed
🌏 Worldwide

Product Ambassador  


Contra

🌏 Worldwide

product

 

ambassador

 

product manager

 

non tech

 

product

 

ambassador

 

product manager

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
Hey RemoteOK Fam!\nWe are so excited to launch our V2 March 2021 Ambassador Program!\nThe Contra team wants to continue to support the independent community and we believe there is no better way to do this than with paid opportunities that help us improve our product. Our previous Ambassadors have gone on to work with Cowboy VC, Li Jin and so many more incredible companies!\nWe’re looking for Product Managers to work remotely with Contra's small but mighty founding team. This two week program is a launching pad for our ongoing Ambassador program. You will get early access to new features and perks all throughout 2021!\nWe are offering $1,000 for the 2 week program. This is a contract / independent position and requires ~ 8 - 10 hrs over 2 weeks. This program will run from March 1st - March 12th.\nWe are so excited to build Contra with you! Check out everything you need to know at [Contra.com](https://contra.com).\n**You should apply if :**\n- Real world experience in and passion for launching products, and product management.\n- You are looking to be involved in an early stage startup, building the future of work!\n- You take pride in your creative vision, execution and communication skills.\n- Content writing skills (experience writing blogs/articles is a big plus).\n- You are a strong individual contributor, but also a team player.\n**What is the scope of the project?**\n- You will get early access to Contra to help us with UI testing, new feature launches, and content creation.\n- You will help us create articles/content to help other users get value from Contra\n- You will advocate for the Contra platform using your online presence.\n**Requirements:**\n- Fully completed profile on [Contra.com](https://www.contra.com) (we will use this to onboard you, takes 3 min)\n- Agree to provide UX/UI Feedback.\n- Agree to provide Beta testing of new features on the platform.\n- Share Contra articles and content on a regular basis.\n- Follow tasks in weekly scope of project, outlined by the Contra team + be available for team wide Ambassador calls.\n- Actively communicate and collaborate with the Ambassadors in your cohort.\n**General:**\n- 2+ years of experience managing product development cycles.\n- Had ownership of many product teams over the years, and understand what it takes to create awesome, consumer-oriented experiences.\n- Great communication skills that help you work with design and engineering to make product visions come to life.\n- You have an online portfolio or PDF that you can share with us.\n**Next Steps**\n- Your Typeform application will be reviewed by the Contra team.\n- Samantha or Zoë from the Contra team will reach out to you to setup a 10-15 min interview.\n- You will hear back on the final decision 3 days prior to your interview.\n- You will receive the Ambassador program onboarding + a scheduled kickoff call with your Ambassador cohort.\n**If you have previously applied to a Contra Ambassador program, please re-apply. We will be selecting the ambassadors from this round of applications.\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Contra

 

verified closed
🌏 Worldwide

Marketing Ambassador  


Contra

🌏 Worldwide

ambassador

 

social media

 

marketing

 

non tech

 

ambassador

 

social media

 

marketing

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
Hey RemoteOK Fam!\nWe are so excited to launch our V2 March 2021 Ambassador Program!\nThe Contra team wants to continue to support the independent community and we believe there is no better way to do this than with paid opportunities that help us improve our product. Our previous Ambassadors have gone on to work with Cowboy VC, Li Jin and so many more incredible companies!\nWe’re looking for Marketers to work remotely with Contra's small but mighty founding team. This two week program is a launching pad for our ongoing Ambassador program. You will get early access to new features and perks all throughout 2021!\nWe are offering $1,000 for the 2 week program. This is a contract / independent position and requires ~ 8 - 10 hrs over 2 weeks. This program will run from March 1st - March 12th.\nWe are so excited to build Contra with you! Check out everything you need to know at [Contra.com](https://www.contra.com).\n**You should apply if :**\n- Experience and passion for social media / brand communication.\n- Writing skills (experience writing blogs/articles is a big plus).\n- Some technical knowledge (we're a tech company, so it's important to us that our marketing team understands and is familiar with our projects).\n- You are a strong individual contributor, but also a team player.\n**What is the scope of the project?**\n- You will get early access to Contra to help us with UI testing, new feature launches, and content creation.\n- You will help us create articles/content to help other users get value from Contra\n- You will advocate for the Contra platform using your online presence.\n**Requirements:**\n- Fully completed profile on [Contra.com](https://www.contra.com) (we will use this to onboard you, takes 3 min)\n- Agree to provide UX/UI Feedback.\n- Agree to provide Beta testing of new features on the platform.\n- Share Contra content on your social platforms or with your communities.\n- Follow tasks in weekly scope of project, outlined by the Contra team + be available for team wide Ambassador calls.\n- Actively communicate and collaborate with the Ambassadors in your cohort.\n**General:**\n- 2+ years of experience creating content or managing social channels.\n- Had ownership of many social consumer channels over the years, and understand what it takes to create awesome, consumer-oriented experiences.\n- Great communication skills that help you work with product and engineering to make product visions come to life.\n- You have an online portfolio or PDF that you can share with us.\n**Next Steps**\n- Your Typeform application will be reviewed by the Contra team.\n- Samantha or Zoë from the Contra team will reach out to you to setup a 10-15 min interview.\n- You will hear back on the final decision 3 days prior to your interview.\n- You will receive the Ambassador program onboarding + a scheduled kickoff call with your Ambassador cohort.\n**If you have previously applied to a Contra Ambassador program, please re-apply. We will be selecting the ambassadors from this round of applications.\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Greenback Expat Tax Services

 

closed
🇺🇸 US-only

Customer Support Champion  


Greenback Expat Tax Services

🇺🇸 US-only

customer support

 

non tech

 

sales leads

 

sales

 

customer support

 

non tech

 

sales leads

 

sales

 
This job post is closed and the position is probably filled. Please do not apply.
## Now Hiring: Remote Customer Support Champion\n- 📈 401K Plan\n- 🌴 Company Retreats\n- 👪 Insurance and Benefits\n- 🗺 Anywhere in the United States\n## The Role and Who We’re Looking For:\nGreenback Expat Tax Services is a company that specializes in preparing tax returns for Americans living overseas. We are a highly energetic, positive, resourceful team working virtually across the globe. We believe that executional excellence is key to success. We are currently seeking a talented, passionate, enthusiastic Customer Support Champion to join our team. As a business, our DNA and core are about excellence in customer experience plus we’re in a big period of growth for the business, so we see this role as one of the most integral ones on our team.\nThe role has two critical and interrelated, but distinct responsibilities. You need to be passionate, experienced, and talented at both.\n**Customer Care:\n**\nWe call this role a “customer champion” for a reason-your role is to be the customer advocate and champion for our business. Good customer service seeks to understand a customer’s situation and help them resolve that situation at the first point of contact. Great customer service seeks to resolve that customer’s need and translate that need back to the business to ensure that we improve-sometimes in tiny ways-and avoid any customer having a similar confusion moving forward. Incredible customer service does not just that but seeks to listen to what’s not being said, read between the lines and take that back to make the experience better-for that customer and everyone after that one. We believe our customers deserve incredible customer care. So, if you do too, and you love to help people, can’t stand the idea of anyone ever being confused, or have anything other than a surprisingly delightful experience working with us, we’d love for you to apply.\n**Sales:\n**\nIn the same way that we care deeply about customer experience, we also understand that in order to win that business, we need to earn the trust of prospective customers. That’s not easy (nor should it be!). We know that when someone starts the process of engaging a tax preparer, they may feel anxious, they may feel frustrated, and they may dread the process. Taxes aren’t at the top of their list, and they need us to make it easy for them, but also make them feel confident that we are in control of their tax needs. The right salesperson doesn’t just answer a question but helps to really explain and articulate what makes Greenback special and why we’re a great fit compared to other alternatives. The right salesperson can speak intelligently about taxes, about how we work, about the strength of our accountant team, and do so in a genuine, non-pushy way. Timeliness, appropriate feedback, good knowledge of the industry as well as our internal process are all critical to the role.\nLast but certainly not least we’re looking for someone who’s a great fit for our company culture. We’re a small, tight-knit team-all of us working remotely from home offices. We’re growing fast (check us out on the INC 5000 list-woohoo!). We’re obsessive about customer experience, believe that planning is the key to success, and like to work hard and make things happen-but also live our lives outside of the (home) office too! We’re looking for someone who is confident, reliable, an excellent communicator loves working in a fast-paced team, and is able to get things done with minimal supervision (we don’t like looking over your shoulder and don’t think you’d like that either).\n## Key Skills Needed:\n- Excellent communication skills (does that go without saying?). You will mostly be speaking with people via email (80%), with some phone calls (20%). You need to be able to read between the lines and craft messaging that is warm, friendly, professional and really meets the need of the specific demands of that email interaction.\n- The ability to convert warm leads at a high volume by setting proper expectations, providing thoughtful responses, and clearly outlining the next steps.\n- Ability to identify opportunities to add value by monitoring industry changes, trends, and customer needs.\n- Use analytics to manage and measure your success, know where to put additional effort, and prioritize. That means you need to be someone who can manage targets, metrics, and can analyze these metrics, understand what they mean, and make good decisions as a result.\n- Excellence in execution: Attention to detail and ability to keep organized/juggle multiple things at once. We’re a seasonal business, so there are times when our inboxes are on fire! This is part of the role and being organized, handling stress well, and being able to juggle high-demand situations comes with the territory.\n- We don’t expect you to be an accountant, but you will need to learn and become a subject matter expert on US expat taxes.\nBonus: current or former expat, or someone who appreciates or gets excited about the expat life.\n- Time zone: we’re looking for someone who is in a fixed time zone. We’re not looking for long term travelers/people who aren’t in the same time zone most of the year.\n## What We Offer:\n- The opportunity for you to work with highly talented, communicative, make-it-happen people who also love adventure.\n- We have an excellent benefits package that includes a 401k plan (with a 6% company match).\n- Medical, vision, and dental coverage as well as a short-term disability!\n- Annual team trip (last year: San Diego, 2019: Playa del Carmen, Mexico).\n\n#Location\n🇺🇸 US-only


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Empire Flippers

 

verified closed
🌏 Worldwide

Customer Advisor  


Empire Flippers

🌏 Worldwide

customer support

 

customer service

 

online

 

non tech

 

customer support

 

customer service

 

online

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
When you first come on board as a Customer Advisor, you will start learning more about our business before jumping into the job. You will be introduced to daily customer service tasks that support our Empire Flippers team. You will become well versed in our phone processes, from how our inbound system works all the way up to speaking to customers and communicating via online chat to give a great impression of Empire Flippers to anyone who makes contact via the site chat function.\nYou might be wondering, though … what will your daily work routine look like once you’re up and going?\nHere is a list of daily tasks we’ll expect from you (though this isn’t an exhaustive list and could change):\nProvide chat support coverage M-F - two shifts to be filled:\n8am - 5pm EST or 5pm - 2am EST\nHandle outbound calls. This may include discussions with potential buyers or sellers who want to understand how our process works.\nIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.\nProperly handle escalating unresolved queries to the next level of support.\nBuild sustainable relationships and engage customers by taking the extra mile.\nCreate tickets and provide general support work in Zendesk as needed.\nUpdate customer data and produce activity reports as needed.\nPreserve and grow knowledge of Customer Advisor procedures, recommending process modifications or improvements as needed.\nCommunicate with colleagues via Slack messaging application.\nAttend weekly team calls via Zoom.\nReview documents sent by customers.\nOther duties as assigned.\n\n#Location\n🌏 Worldwide


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PingPong

 

closed
🌏 Worldwide

Website Tester  


PingPong

🌏 Worldwide

development

 

finance

 

testing

 

non tech

 

development

 

finance

 

testing

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
# Responsibilities\n* You sign up on our website and enter your personal details—this should only take 2 minutes. The more details you share about yourself, the more interviews we can match you too, and the more money you can earn.\n* When a new interview is posted, you’ll receive an invitation via email. You’ll need to answer a few quick questions and pick a time to participate in the paid interview.\n* On the day of the interview, log in to our website, switch on your webcam and microphone and participate in the conversation. You don’t need any specific education background or special skills—just be yourself, think aloud and share your opinion!\n* You’ll get paid via PayPal / Transferwise within 7 days after the interview.\n# Requirements\n* A stable internet connection, webcam and microphone are essential for the interview video call.\n* Turn up on-time. Others will be waiting for you!\n* You need a PayPal / Transferwise account to receive your payment.\n* Our website, and many of our interviews are in English, but we are also looking for Spanish, Italian, French, German, Korean (insert any language here) speakers to participate.\n\n# Compensation\n* We pay €15-30 for 30-60 mins sessions. In some cases, we need people with a certain background or occupation where we offer a higher (up to €200) incentive. We're especially looking for people in **finance** and **software development**.\n\n**Please note: this isn't a full time position or a role where we can guarantee a fixed income.** \n\n#Salary or Compensation\n$15 — $360/year\n\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Clipboard Health

 

verified closed
🌏 Worldwide

Product Analyst  


Clipboard Health

🌏 Worldwide

product analyst

 

product manager

 

analyst

 

non tech

 

product analyst

 

product manager

 

analyst

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
**About Clipboard Health**\nAt Clipboard Health (YC W17) we work with healthcare facilities such as hospitals, assisted living facilities, and rehab centers to provide on-demand nursing staff. Our mission is to enable healthcare professionals to work when they want, and where they want, and to enable healthcare facilities to get staff when they need it. We are proud to be helping with COVID testing and will be participating in the distribution of the COVID vaccine very soon!\n\n**About The Role**\nWe are looking for an outstanding product analyst who will work at the nexus of analytics, engineering, operations and design to work within our Product team to drive our business forward. As a Product Analyst, you'll build analytical and operational expertise while working across a variety of high-impact projects. You'll embed within one of our product domains, but service the entire Clipboard Health product ecosystem to ensure broad exposure.\n\n**As A Product Analyst You Will**\nPartner with product and operations teams to conduct in-depth quantitative analyses that guide strategic decisions.\nMake recommendations based on detailed analysis and a deep understanding of our product.\nBuild and maintain reports, models, and visualizations which provide insight into users experiences and business performance.\nWrite and maintain product documentation for new and existing features.\nContribute to our team and company data culture through peer collaboration, training, coaching and more.\n\n**Qualifications**\nYou have strong verbal and written English language skills.\nBachelor's Degree or equivalent.\n0-2+ years of product analytics experience.\nExperience working in quantitative or analytical role, preferably at a startup or management consulting.\nProficiency with SQL or Python to perform analysis.\nYou are a team player and love to deliver outstanding results while having a fun time with your teammates doing it!.\nYou have some "archaeologist" in you, are insatiably curious and enjoy digging for truth.\nYou want to work in a fast-paced environment with constant change.\nYou are resourceful and not afraid to roll up your sleeves.\n\n“We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.\n\nAnnual Salary Range: $50,000 - $100,000 USD \n\n#Salary or Compensation\n$50,000 — $150,000/year\n\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

SaleHoo.com


closed
🌏 Worldwide

Ecommerce Copywriter


SaleHoo.com

🌏 Worldwide

copywriter

 

ecommerce

 

copywriting

 

non tech

 

copywriter

 

ecommerce

 

copywriting

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
Doubledot Media is a New Zealand-based company creating online tools and training for people looking to start their own online businesses. We’re based in Christchurch, but the majority of our team work remotely from various places around the world.\n\nWe're looking for a talented individual to join us in writing content for our popular wholesale directory, [SaleHoo.com](https://www.salehoo.com)\n\nOur directory contains an educational section covering topics including eBay selling, Amazon selling, what products sell well online, how to market physical products online, importing and shipping and so on. \n\nWe're looking for someone with experience with these topics and industry to help us write lessons, scripts and blog posts (and whatever else turns up!).\n\n* You should be experienced in at least several aspects of this industry: For instance, online selling, wholesale sourcing, marketing physical products. \n* You must be able to break a task down and get right to the heart of it: No lessons full of fluff, no beating around the bush. Our users want clear-as-day, step-by-step, hype-free lessons.\n* You should be a clear thinker: Able to objectively analyse a piece and ask yourself whether it is truly succeeding in what it's trying to do, and not afraid to overhaul something that isn't working.\n* You must be good at paying attention to detail and checking facts (things change rapidly in this industry!)\n* And obviously, your technical grasp of English must be good and things you write must be readable and make sense. The "making sense" part is the most important. We can handle the odd erroneously-placed apostrophe, so long as the heart and structure of the writing is A-OK!\n\nThis is a great opportunity to flex your writing muscles. While a lot of the content can be reasonably technical, the way we write the content has to be friendly, entertaining, personable and accessible to a wide audience.\n\nWhile qualifications or experience in writing or journalism would be valuable, we're more interested in industry knowledge and your ability to write with clarity. If you think you've got the spark we're after... then we want to hear from you.\n\nPlease note: You *must* be able to provide at least 3-4 published pieces of industry-related content on authority sites that you have created, under your name. \n\n**Neat things about working with us:**\n* Flexible hours (we are happy to discuss full-time, part-time, contracting for the role). \n* Work from home (or from our Christchurch office)\n* Relaxed, ego-free, family-friendly work culture\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
This job post is closed and the position is probably filled. Please do not apply.
[InviteMember](https://invitemember.com) **is a growing SaaS (Software-as-a-Service) company. We help independent creators, publishers and community managers all over the world make a living running a successful membership business in** [Telegram](https://telegram.org)**.**\n\nWe're looking for a customer support specialist to join our team.\n\nYou will start as a part-time independent contractor (~15 hours/week), but eventually, your role might expand into a full-time position with more responsibility and more benefits.\n\nThis is your opportunity to join a growing startup at an early stage!\n\n## Requirements\n* your ideal timezone is anywhere between UTC-2 and UTC+4 (but we can consider other options as well);\n* customer support experience (ideally in companies with a strong customer focus like Stripe and Intercom);\n* strong analytical and problem-solving skills, attention to detail;\n* ability to learn quickly (you'll become an expert Telegram and InviteMember user);\n* excellent communication skills;\n* advanced (C1+ level) English speaker (other languages is a plus).\n\n## The job\n* support over Telegram and email, less often video calls with screen sharing;\n* explain to users what InviteMember can and can't be used for;\n* help users set up and manage their membership bots;\n* analyze issues our users are facing and help to resolve them;\n* recognize and escalate critical issues;\n* work with feedback, testimonials, and complains;\n* meet our internal KPIs;\n* work with our internal and external knowledge bases;\n* process refunds.\n\n## We offer\n* flexible schedule: 2 shifts per day (each ~1.5 hours), weekends off;\n* competitive salary (in USD);\n* remote job (work from anywhere);\n* opportunity to learn a lot about customer support, Telegram, membership businesses;\n* opportunity to get a full-time position in the future.\n\n#Location\n🌏 Worldwide


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Thompson Law Firm


closed
🇺🇸 US-only

Marketing Assistant


Thompson Law Firm

🇺🇸 US-only

marketing

 

email campaigns

 

social media

 

web traffic

 

marketing

 

email campaigns

 

social media

 

web traffic

 
This job post is closed and the position is probably filled. Please do not apply.
* * ****# > Seeking full time marketing assistant with 1-2 years of experience with college focus on marketing for personal injury law firm in Phoenix AZ. Responsibilities include setting up and managing email campaigns, handling google analytics, social media campaigns, creating content and supervising the creation of content, updating and supervising the updating and mainte \n\n#Salary or Compensation\n$42,000 — $48,000/year\n\n\n#Location\n🇺🇸 US-only


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

JivoChat


verified closed
Latam and US Time Zones

Customer Support Specialist


JivoChat

Latam and US Time Zones

tech support

 

customer support

 

non tech

 

tech support

 

customer support

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
JivoChat is a fast-growing global start-up. We are 100% committed to developing the best communication solutions for online business owners to increase their sales and customer retention. Founded in 2012, JivoChat is now one of the biggest names in the segment with almost 200 000 active users around the globe!\n\nWe are looking for a Customer Support Specialist to work with our customers from North America.\n\nResponsibilities:\n\n- Provide customer support via chat, email and phone\n- Help customers solve their problems with the setup, implementation and operation of our products\n- Interact with colleagues, come up with ideas on how to improve our current workflow\n- Create knowledge base articles, instructions and supporting documents for our clients\n\nWho you are:\n\n- You love people\n- You are naturally patient, client-oriented and helpful\n- You are fluent in written and spoken English (upper-intermediate or above)\n- You know the basics of HTML, CSS and JavaScript\n- You have the general understanding of how network protocols, IP telephony and websites work\n- You can find common application errors using browser console\n- You are available to work from 8 am till 5 pm, Monday - Friday (GMT-3)\n\nIf you lack some of the mentioned technical skills, but you are a fast learner with great communication skills and passionate about technology, please feel free to apply anyway. \n\nWhy you’ll love working with us:\n\n- Highly collaborative, 100% remote team\n- Teammates from all over the world\n- Annual retreat when we all get together and have fun\n\n#Location\nLatam and US Time Zones


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

Pullpath

 

verified closed
🌏 Worldwide

Global Head of Growth  


Pullpath

🌏 Worldwide

growth

 

saas

 

sales

 

head of growth

 

growth

 

saas

 

sales

 

head of growth

 
This job post is closed and the position is probably filled. Please do not apply.
# Pullpath\n\n## We’re looking for a HEAD OF GROWTH MARKETING\n\n\n### Are you ready to own growth in B2B SaaS?\nAt Pullpath you will be responsible for our demand generation and lead nurturing. You should embrace performance accountability. You should be both creative and ambitious.\n\nAt Pullpath you can learn firsthand what it takes to grow a business by helping to lead our customer acquisition initiatives in a rapidly-growing space: Employee Engagement Software.\n\n**What you’ll be DOING**\n* Implement creative, unconventional & cost-efficient ways to build our customer base.\n* Develop our social media presence through articles, case studies, and webinars.\n* Work closely with the founders to build growth loops to shape the product to self-grow.\n\n**Why you’ll LOVE OR HATE this job**\n1. High responsibility\n2. Dynamic workload\n3. Lean organization\n4. Drive to disrupt\n5. Remote Office\n\n**A TYPICAL WEEK in the role**\n* 10% Internal Meetings\n* 20% Social Media Management\n* 10% Presentations\n* 10% Brainstorming\n* 25% Content Production\n* 25% Growth Experiments\n\n**What we OFFER**\n1. Remote work \n2. Solid colleagues \n3. Leadership opportunities \n4. Flexible hours \n5. Entrepreneurial skill development\n6. Software startup development\n7. High growth potential\n8. Global customers\n9. Opportunity to make a difference\n\n**About PULLPATH**\n\nOur mission is to help leaders of growing companies to make their business communication more engaging. We accomplish this through our innovative engagement platform. We’re now close to product market fit and are looking for the right person to help manage our growth as a SaaS company with customers in the US and Europe.\n\nWe’re looking for a smart, ambitious and creative Head of Growth Marketing to join our lean team of marketers, developers, designers and copywriters that collaborate remotely.\n\n**About YOU**\n\nYou should have at least **4-5 years of marketing experience in B2B SaaS** & most likely you feel bored or under-utilized in your current job.\n\nYou live and breathe leads, funnels, funnel management, drip marketing, etc. You can deploy capital, measure CAC, and know how the whole growth playbook works.\n\nYou’re ambitious, creative, and comfortable delivering Marketing Qualified Leads. You want to work with a solid team of ambitious go-getters in a fast-growing market.\n\n**How you’ll GROW**\n1. Start as an individual contributor\n2. Manage freelancers remotely\n3. Build your team\n4. Work with customers globally\n5. Lead your team through rapid growth\n6. Learn how to manage the business\n7. Become a global thought leader in the space\n \n\n#Salary or Compensation\n$25,000 — $40,000/year\n\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

SafetyWing


verified closed
🌏 Worldwide

Head of Social Media


SafetyWing

🌏 Worldwide

socal media

 

social media

 

non tech

 

socal media

 

social media

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
SafetyWing (YC w2018) is building a global social safety net. We currently offer a global health insurance, and a global travel medical insurance for remote workers and digital nomads.\n\nWe’re looking for a **Head of Social Media** to communicate our mission of building a borderless world for remote workers and nomads. We need a person truly passionate about the remote work movement, and the growing community around it. Someone who is a witty copywriter, but also has the ability to create a truly unique strategy that brings tangible value to our audience. This is a leadership position – there’s a reason we aren’t hiring a “Social Media Manager”.\n\n**Responsibilities**\n\n- Create a vision around our social media that matches our values and brand\n- Build a growth strategy with metrics and targets around that vision\n- Engage daily our community on relevant platforms (mainly Twitter and Facebook)\n- Build a voice and identity unique to our brand that people love\n- Lead a team as we scale\n\n**Requirements**\n\n- Entrepreneurial attitude\n- Copywriting is your superpower\n- Genuinely enjoy spending time on social media interacting with people\n- A Twitter following of 10k+ with solid engagement ratio\n\nOur core team consists of about 20 people full time, as well as more than 20 people part-time. We work fully remotely, but have our official headquarters in San Francisco. We typically meet in person about once per quarter. The last three gatherings have been in San Francisco, Mexico and Norway (our last few have been virtual, but once the world opens we’ll be having our next physical gathering in Slovenia).\n\n**Salary and benefits:**\n\n- Competitive salary and equity\n- Benefits\n- Regular team gatherings around the world\n- Fully remote: work from anywhere\n\n**We like to work with people who:**\n\n- Think for themselves instead of copying others.\n- Are willing to try new things, even with the risk of failure.\n- Are intellectually curious and open to new ideas.\n- Are creative and bold in the face of any problems.\n- Have strong integrity and do the right thing\n\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

RescueTime


verified closed
🌏 Worldwide

Customer Support Rep


RescueTime

🌏 Worldwide

contract

 

tech support

 

part time

 

customer support

 

contract

 

tech support

 

part time

 

customer support

 
This job post is closed and the position is probably filled. Please do not apply.
The 10,000-foot view:\n\n# What’s RescueTime?\nRescueTime is like Fitbit for your digital life–we measure how people spend their time across all their devices and then give them tools and insights to help them spend it more productively. Our hundreds of thousands of customers are almost entirely individuals who are looking to be more effective.\n\n# Hours and schedule:\n15 hours/week to start (we’re open to expanding the role to full-time for the right candidate). You’ll have lots of flexibility in which hours you work.\n\n# Compensation:\n$30/hr\n\n# Location:\nWork from anywhere (RescueTime has been all-remote since before Covid)\n\n# Here’s what your average day will look like:\nEach day, you’ll assist people through our support channels (mostly a ticket system, but some live chat), lend a hand on Twitter and Facebook, and be on the lookout for opportunities to improve the customer experience.\n\nHaving successful customers isn’t just important to our business, but is a core part of the value RescueTime brings into the world. As a tech support rep, you’ll help smart people do more work that’s personally meaningful and important to them. It’s fulfilling but also demanding.\n\n# Responsibilities\n* Respond to support requests from our customers via our help desk platform, phone, live chat, and occasionally social media.\n* Pay attention to customer feedback and work directly with the rest of our CS team to improve our processes and product. Our customers have a lot to say and we need to absorb it.\n- Track customer support effectiveness by developing systems to help us understand how we’re responding to customers and track areas where we can improve.\n- Work closely with the engineering team to solve bugs and system issues affecting users.\n- Create and maintain our user knowledge base.\n- Who’s a good fit for this position?\n- You’ll be an ideal new coworker at RescueTime if you get satisfaction from:\n- Getting to the root of a customer’s problems and finding solutions that make them smile\n- Learning and mastering new software\n- Speaking up and being a part of a collaborative team\n- Being focused and efficient–support requests can occasionally pile up and we’re looking for someone who is organized and cool under occasional pressure\n- Finding more efficient ways to help our customers whether that’s through live chat or developing a library of templates for the most common customer issues\n- This is a front-line position with lots of direct interaction with our customers. You should be able to manage lots of conversations and be patient enough to deal with the occasional customer who is just having a really bad day.\n\n# You’ll need these qualifications\n- 2 or more years of experience in a customer support/success capacity (ideally with lots of written and online interaction).\n- You’re a pro at diagnosing peculiar software issues and helping less (and sometimes more!) technical folks navigate their way to success.\n- A proven track record of efficient written communication\n- An even and cheerful temperament.\n- A fast and reliable internet connection, a quiet place to have occasional video calls, and a solid desktop/laptop computer (Mac or Windows).\n\n# It would be great if\n- You’re excited about personal development–stuff like Fitbit, RescueTime, etc.\n- You are genuinely interested in fiddling with technology–software, hardware, mobile, desktop, you name it!\n- You’re a RescueTime user (or you are at least familiar with it)\n- You’re familiar with any of the other tools we use, like Slack, Google Docs, Help Scout, and Coda.\n- You have a keen interest in software usability.\n- You know how things work on social media (Twitter, Facebook, Reddit, etc) and have an interest in marketing and community management there.\n\n# We are committed to building a diverse and inclusive team\nWe think solving the hard problems around meaningful work takes all sorts of perspectives. We are an equal opportunity employer and welcome people of different backgrounds, experiences, and abilities.\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

LearnCube

 

verified closed
United States, Canada

Inside Sales Representative  


LearnCube

United States, Canada

saas

 

b2b

 

sales

 

non tech

 

saas

 

b2b

 

sales

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
Covid-19 is causing huge disruption to the education sector but also massively accelerating trends for online teaching & learning by several years. This creates a very unique window of opportunity...\n \nLearnCube, a virtual classroom software startup, is perfectly placed to help the millions of teachers and students that need a solution right now.\n \nWe are looking for an entrepreneurial Inside Sales Representative who is passionate about improving education and can focus on our customers & prospects in North America. \n \nOur mission is to transform live online education. We do this through our award-winning online classroom, by helping education entrepreneurs succeed online, from the individual tutor, to some of the world’s largest tutoring companies. We also have a special strength in online language education, where we work with iconic language education companies like Babbel. \n \nWe are a 6-year-old company based in London and have a vibrant “remote-first” culture with people from the United States, New Zealand, Australia, United Kingdom, South Africa and many more.\n \nAs an Inside Sales Rep for LearnCube in North America, you will be working with an all-star team, building new business relationships, and proudly selling extraordinary education solutions that the world needs more than ever. \n \nYou’ll have the opportunity to learn and grow professionally and contribute to the company culture with LearnCube.\n \nTalking about culture, we offer a supportive, safe and fun work environment. Whatever gender, race, sexuality, nationality, religion, education, languages or quirks you have (or don’t), we don’t mind. Just bring strong values of honesty, trust, grit, motivation, and energy. \n \nYou will be expected to prospect, research, contact and close new business opportunities, particularly with owners of tutoring companies based in the United States. \n\nHere are some of the tasks you will be doing:\n- Outbound sales\n- Inbound sales\n- Key account management\n- Product demonstrations via LearnCube’s Virtual Classroom\n\nAside from a competitive base salary with an exciting bonus structure based on performance, what you’ll get from LearnCube?\n\nPerks would include: \n- Freedom to live wherever you like so long as you have reliable, fast internet and a permanent residence with the ability to work predominantly PST hours.\n- Largely PST business hours but you manage your day.\n- 1 x per year, you will enjoy an all-expenses-paid team trip to an exciting location in Europe (Flight rules permitting))\n- We’ll provide a monthly contribution towards your favourite local co-working space if that is your preference\n- Significant professional development and learning opportunities\n- Opportunity to go to conferences and other networking events\n- Oh… and you’ll feel much more motivated knowing you’re changing the world for the better; improving both the access to and quality of education across the world.\n\nBefore you apply, you will ideally be able to demonstrate many of our guiding criteria below…\n \nGuiding criteria for the successful candidate:\n- Ambitious, energetic, honest, humble and motivated by the mission\n- Strong interest in building an exciting career in sales\n- Some experience with academic (online) tutoring, education, technology is useful\n- Excellent oral communication and written skills\n- Show initiative and be a self-starter, who is willing to take on projects.\n- Ability to adapt and grow (startup life isn’t a straight line).\n- Bonus qualities: Some experience with academic (online) tutoring, education, languages or selling technology\n\n \nHowever, we do have some non-negotiables…\n\nNON-NEGOTIABLES\n- We have a strict no d---head policy.\n- A passion for education. \n- Are you fluent in spoken and written English? Note, you don’t have to be a perfect native speaker.\n- Do you already share our values: honesty, trust, grit and motivation?\n- Foundational sales and communication skills (ideally in selling software/edtech)\n- Ability to and experience in prospecting, research, cold calling, outreach campaigns, presentations, and demos.\n- We are looking for someone who can work to the Mountain/Pacific Time Zone.\n\nAside from the non-negotiables, please don’t worry if you can’t check absolutely every criteria above (you’re probably more awesome than you think).\n \n \n\n#Salary or Compensation\n$36,000 — $50,000/year\n\n\n#Location\nUnited States, Canada


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Grow and Convert

 

verified closed
Pst-Est Timezone

Paid Ads Consultant  


Grow and Convert

Pst-Est Timezone

facebook ads

 

twitter ads

 

content promotion

 

performance marketing

 

facebook ads

 

twitter ads

 

content promotion

 

performance marketing

 
This job post is closed and the position is probably filled. Please do not apply.
**About Grow and Convert**\n\nGrow and Convert is a content marketing agency that differentiates itself by publishing a smaller number of articles than other content firms, but at a much higher quality. We use carefully measured data to attribute leads to individual articles (more detail about why we’re different than most agencies [in this post](https://growandconvert.com/top-content-marketing-agency/)). We have a wide range of clients from B2B services, to SaaS, to select B2C companies. \n\nOur team is 100% remote (and will always be). Our clients are worldwide, although most are in the U.S.\n\n**About this role**\n\nWe drive traffic to every article we publish for our clients with paid social advertising. This is also one of our key differentiators as a content agency. Most agencies don’t do much promotion of the content they publish. We use our own budget to drive extremely targeted traffic (that gets as close to the client’s target customer profile as possible) to each article. This exposes it to the right audience immediately and drives immediate conversions. \n\nWe’re looking for someone to come in and own paid content promotion for all of our clients. \n\nWe currently use another agency to manage all of our paid ads, and while we’re happy with the performance they’ve been able to achieve, longer term, we think this expertise needs to be in-house so we can continue to improve it, invest in it, and scale it. \n\nBut what’s nice is you’ll be walking into an existing process and foundation and building and improving paid ad performance from there. So, we’re looking for a smart, creative paid ads manager who can come in and bring ideas to improve the existing account structure and performance.\n\nThe two main paid channels that we use to drive traffic and conversions to our content are Facebook and Twitter. That said, we’re open to other channels that can drive qualified traffic to our content as well (Reddit, Quora, things we haven’t thought of yet).\n\nYou’ll be responsible for managing ads for around 15 accounts in the short term, and over the next year, we’re looking to scale that number to over 30.\n\n[This article explains our current approach to paid advertising](https://growandconvert.com/content-marketing/content-distribution-strategy/) and how this fits into the big picture.\n\n**Responsibilities**:\n\n* Manage paid ad spend across all of our clients\n* Test 3 new articles per month per client, and make decisions around which content makes sense to continue advertising based on performance\n* Determine what channel or mix of channels makes the most sense for each client (ie. Facebook, Twitter, something else?)\n* Work with our content strategist team to help them achieve their goals for each client\n\n**Your background**\n* You should have prior experience running direct response Facebook campaigns and/or have used Facebook to drive traffic to blog posts\n* You should have a proficiency in Google Analytics\n* You should have experience managing multiple campaigns at once\n\nThe role will start as a contract position with the possibility of moving to full-time down the road. We’d estimate that this will take around 10-20 hrs per week to start.\n\n**Compensation:**\n\n$250/month per account, so when the candidate manages all 15 accounts, that would be $3750 per month. We’ll start by testing a candidate on one account, the two, then three and rapidly scaling to all 15 from there. Then if that goes well we’ll discuss further growth and a potential full time role down the road. \n\n \n\n#Salary or Compensation\n$35,000 — $75,000/year\n\n\n#Location\nPst-Est Timezone


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Nomad List


verified closed
🌏 Worldwide

Immigration Lawyer Portugal


Nomad List

🌏 Worldwide
 

immigration

 

law

 

non tech

 
 

immigration

 

law

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
[Nomad List](https://nomadlist.com) is the most popular website for the fast growing movement of location independent remote workers. We have people from all the big tech companies, from hundreds of startups, and thousands of freelancers who use Nomad List every day to find places to live, work and travel to, and to meet like-minded people there.\n\n\n\nFor our new product Rebase, we're looking to hire an immigration lawyer specialized in Portuguese immigration, specifically helping EU-residents get residency and NHR, non-EU residents get residency and start the process towards a passport and residency through investment.\n\n\n\nYou'll be helping tens of thousands of people who work remotely legally relocate towards places where they can have better lives.\n\n\n\nThis is a full-time position.\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
This job post is closed and the position is probably filled. Please do not apply.
**About Wisepops**\n\nWisepops’ mission is to help brands connect with their audience better. We’re building tools that serve a more vibrant, engaging and personalized commerce experience for everyone. We have two products, **Wisepops** and **Wisp**.\n\nOur first product, Wisepops, helps marketers design and publish beautiful and contextual popups and bars. WisePops is used by 1,300+ organizations around the world, including Unilever, Greenpeace, Virgin, and Postmates.\n\nWisePops was founded in 2013 by Ben. We bootstrapped the company from $0 to $1M annual revenue in five years and doubled two years later.\n\nWe are a team of 10 who joined from Amazon, Shopify, and Revolut and we were fully **remote** before it was cool. \n\n**Responsibilities**\n\nWe’re growing Wisepops from its current version to a Marketing Platform helping brands segment and engage their traffic at scale. This is a strategic, long term move that will shape our company's future.\n\nAs the Head of Product, you will be in charge of designing and executing the product strategy that will help us achieve our ambition. This is a new key senior role at Wisepops. You’ll work closely with all members of the team (Engineering, Data, CS, UX).\n\n**Here’s your scope:**\n* Set the product and go-to-market strategy\n* Design and lead the product roadmap\n* Launch and land new products and features\n* Analyse product adoption and get rid of unnecessary features\n\n**Profile**\n* Highly motivated and ambitious\n* Obsessed with delighting customers\n* Data driven\n* Autonomous, with an entrepreneurial mindset and a bias for action \n\n**Requirements**\n* Proven track record in product management\n* Good understanding of the digital marketing tools and trends.\n* Fluent in English\n\n\n\n**Working culture**\n\nWisepops has a very unique work culture:\n**Remote+**: we are fully remote, and we’re fully a team. It’s what enables us to build alongside amazing people from around the world with great flexibility and work-life balance. \n**Hands-on:** we prefer to do things ourselves, we want to stay a small team of experts and only hire when it’s unanimously needed.\n**Think big:** we run the race to win. We enjoy building amazing products that delight customers and disrupt our industry.\n**Calm:** we are here to stay and we think long term. We don’t praise agitation, we don’t do bullshit, we don’t waste our time with useless work or meetings. \n**Well being:** We take care of ourselves and each other. We also allocate 1% of our revenue to support positive and impactful projects. \n\n**Package**\n\nContract: Full time\nComp: Very competitive\n


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

Clevertech

 

verified closed
🌏 Worldwide

Org. Culture Development Specialist  


Clevertech

🌏 Worldwide

blogs

 

coaching

 

talent development

 

social media

 

blogs

 

coaching

 

talent development

 

social media

 
This job post is closed and the position is probably filled. Please do not apply.
**Working at Clevertech**\nPeople do their best work when they’re cared for and in the right environment:\n* RemoteNative™: Pioneers in the industry, we are committed to remote work.\n* Flexibility: Wherever your are, and wherever you want to go. We embrace the freedom gained through trust and professionalism.\n* Team: Be part of an amazing team of senior engineers that you can rely on.\n* Growth: Become a master in the art of remote work and effective communication.\n* Compensation: Best in class compensation for remote workers plus the swag you want.\n* Cutting Edge: Stay sharp in your space, work at the very edge of tech.\n* Passion: Annual financial allowance for YOUR development and YOUR passions.\n\n**The Job**\n* Excellent writing and editing skills in English, a background in Marketing or Journalism preferred\n* Research, write, proofread and publish online content such as blogs and social media posts, all aligned with goals and optimized for SEO.\n* Execute coaching one on ones\n* Promote, organize and run company-wide remote events\n* Highly organized and detail oriented.\n\n\n**Life at Clevertech**\nWe’re Clevertech, since 2000, we have been building technology through empowered individuals. As a team, we challenge in order to be of service, to deliver growth and drive business for our clients.\n\nOur team is made up of people that are not only from different countries, but also from diverse backgrounds and disciplines. A coordinated team of individuals that care, take on responsibility, and drive change.\n\nhttps://youtu.be/1OKhKatReyg\n\n**Getting Hired**\nInterested in exploring your future in this role and Clevertech? Set yourself up for success and take a look at our [Interview Process](https://www.clevertech.biz/thoughts/interviewing-with-clevertech) before getting started! \n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

Service Provider Pro

 

closed
🌏 Worldwide

B2B Customer Success Sales Specialist  


Service Provider Pro

🌏 Worldwide

b2b

 

bootstrapped

 

saas

 

sales

 

b2b

 

bootstrapped

 

saas

 

sales

 
This job post is closed and the position is probably filled. Please do not apply.
We’re expanding our team and are looking for a remote Customer Success / Sales specialist to take charge of customer support, onboarding, and inbound sales.\n\n[Service Provider Pro](https://spp.co) is the first agency management software for productized services. We help digital marketing agencies sell and deliver millions of dollars in services every month. \n\n\n## About this role\n\nWe're a small and highly effective remote team – you'll be our third customer success hire reporting to the founder. You'll have the autonomy to make decisions in a growing company and do the best work of your career.\n\nYou'll spend your time helping existing and potential customers, answering their support tickets, guiding them through the software on scheduled demos, and helping their businesses succeed on our platform.\n\nOur customers have agencies to run and they rely on our software to do it. We help them find solutions to their problems and take their feedback seriously. So you're not gonna be sending canned replies or constantly repeating answers that nobody wants to hear.\n\nYou'll start off learning the ropes on support and gradually expand your responsibilities to work in the parts of the company where your strengths are and where you can have the biggest impact.\n\n\n## Benefits of this role\n\nHere’s why this is a great job.\n\n*  **You’ll play a huge role in this company.** This isn’t a support job where you’re mindlessly closing tickets all day. You’ll have the opportunity to have a big impact on product, marketing, and most importantly – our customer’s businesses.\n* You'll have **autonomy to make decisions**. You're trusted to use your best judgment to create great customer experiences. There’s no bureaucracy or red tape.\n* You'll **work remotely**. Work from anywhere and enjoy the benefits of setting your own schedule – whether you want to go for a run after lunch, or go to a movie while everyone else is at work, it’s up to you.\n* You’ll work a **40-hour week**. You’re not expected to do the startup grind and put in extra hours. We’re in this for the long run, and this is a results driven job anyways.\n* You get **20 paid vacation days** per year.\n* You get a **learning allowance**. We’ll pay for books, courses and programs to help you get better at what you do.\n\n\n## The ideal candidate\n\nThis could be a great opportunity for you if...\n\n* You have experience with customer success or b2b sales in a tech company.\n* You've worked remotely before and are comfortable with it.\n\nWhat we're looking for in this role:\n\n* You’re a self starter, you like to set your own direction and run with it. You don’t need constant check-ins to get things done.\n* You’re good at expressing ideas in clear and concise writing. The tone of our company is very personal, being able to write simply is a must.\n* You’re technical and tech savvy. You’re able to quickly learn new software and figure out problems as they arise.\n* You’re reliable. This is a remote position and nobody is going to look over your shoulder. Show up when you say you will, do what you say you’ll do.\n* Finally, you’re proactive about moving the company forward. When you notice areas for improvement you take the initiative to create change.\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply.
**Intro:**\n\nWe run a digital marketing agency based in Austria and are coaching a new business model in the United States and Canada. We have launched our coaching program in the United States/Canada a few months ago and are looking for another setter that has the chance to become a closer. This is the first business model of this kind outside of Europe and is working really well for all of our students. You will be joining a very fast-growing team with amazing earning potential. You will get paid commissions, so the better you do your job, the more money you will make. \nIt does not matter if you are a beginner in this topic, you will learn everything you need to know and even more.\n\n\n**About the Job:**\n\nWhat we are looking for is an A-player to join our team and deliver great results. You will work very closely with us and be responsible for the following tasks:\n\n* Calling leads and qualifying them for a strategy session.\n* Planning as well as the preparation and follow-up of the appointments for our strategy consultants.\n* Following a proven process and script that you won’t differ from at any time. \n* Reaching your weekly KPIs to make sure the company keeps growing every day.\n* (If you proof you are an A player) learn how to sell and get the chance to become one of the best salespeople in the world.\n\n\n**Requirements:**\n\nAs the title says, we are looking for an “A-player” and this doesn’t mean anybody. You must satisfy all of the following requirements to be considered for this job:\n\n* You are hungry and willing to learn something new.\n* You are able to follow a proven process.\n* You are not trying something different because you think you are creative and want to try\nnew things.\n* You can deal with pressure.\n* You are honest at all times and learn from your mistakes.\n* You are willing to become an important long-term member in a successful company.\n\n\n#Location\nUnited States and Canada


See more jobs at Masche Media

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
This job post is closed and the position is probably filled. Please do not apply.
**Hey Remote OK Fam!**\n\nWe are so excited to launch our V2 2021 Ambassador Program! \n\nThe Contra team wants to continue to support the independent community and we believe there is no better way to do this than with paid opportunities that help us improve our product. Our previous Ambassadors have gone on to work with Cowboy VC, Li Jin and so many more incredible companies! \n\nWe’re looking for Product Managers to work remotely with Contra's small but mighty founding team. This two week program is a launching pad for our ongoing Ambassador program. You will get early access to new features and perks all throughout 2021!\n\nWe are offering $1,000 for the 2 week program. This is a contract / independent position and requires ~ 8 - 10 hrs over 2 weeks. This program will run from January 4th to January 15th. \n\nWe are so excited to build Contra with you! Check out everything you need to know at [Contra.com](http://contra.com/). \n\n**You should apply if :**\n\n- Real world experience in and passion for launching products, and product management.\n- You are looking to be involved in an early stage startup, building the future of work!\n- You take pride in your creative vision, execution and communication skills.\n- Content writing skills (experience writing blogs/articles is a big plus).\n- You are a strong individual contributor, but also a team player.\n\n**What is the scope of the project?**\n\n- You will get early access to Contra to help us with UI testing, new feature launches, and content creation.\n- You will help us create articles/content to help other users get value from Contra\n- You will advocate for the Contra platform using your online presence.\n\n**Requirements:**\n\n- Fully completed profile on [Contra.com](http://contra.com) (we will use this to onboard you, takes 3 min)\n- Agree to provide UX/UI Feedback.\n- Agree to provide Beta testing of new features on the platform.\n- Share Contra articles and content on a regular basis.\n- Follow tasks in weekly scope of project, outlined by the Contra team + be available for team wide Ambassador calls.\n- Actively communicate and collaborate with the Ambassadors in your cohort.\n\n**General**:\n\n- 2+ years of experience managing product development cycles.\n- Had ownership of many product teams over the years, and understand what it takes to create awesome, consumer-oriented experiences.\n- Great communication skills that help you work with design and engineering to make product visions come to life.\n- You have an online portfolio or PDF that you can share with us.\n\n**About Contra**\n\nContra is a professional network for the independent digital workforce. Digital professionals use Contra to create stunning visual profiles, earn money commission-free, and build high-quality professional communities and referral networks. Contra was started by a group of independents who were tired of existing professional networks that are blind to the needs of digital professionals. We’re creating a new way to work for the independent digital workforce.\n\n**Next Steps:**\n- Your Typeform application will be reviewed by the Contra team.\n- Samantha or Zoë from the Contra team will reach out to you to setup a 10-15 min interview.\n- You will hear back on the final decision 3 days prior to your interview.\n- You will receive the Ambassador program onboarding + a scheduled kickoff call with your Ambassador cohort. \n\n*If you have previously applied to a Contra Ambassador program, please re-apply. We will be selecting the ambassadors from this round of applications.*\n\n\n\n#Location\n🌏 Worldwide


See more jobs at Contra

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
This job post is closed and the position is probably filled. Please do not apply.
**Hey Remote OK Fam!**\n\nWe are so excited to launch our V2 2021 Ambassador Program! \n\nThe Contra team wants to continue to support the independent community and we believe there is no better way to do this than with paid opportunities that help us improve our product. Our previous Ambassadors have gone on to work with Cowboy VC, Li Jin and so many more incredible companies! \n\nWe’re looking for Marketers to work remotely with Contra's small but mighty founding team. This two week program is a launching pad for our ongoing Ambassador program. You will get early access to new features and perks all throughout 2021!\n\nWe are offering $1,000 for the 2 week program. This is a contract / independent position and requires ~ 8 - 10 hrs over 2 weeks. This program will run from January 4th to January 15th. \n\nWe are so excited to build Contra with you! Check out everything you need to know at [Contra.com](http://contra.com/). \n\n**You should apply if :**\n\n- Experience and passion for social media / brand communication.\n- Writing skills (experience writing blogs/articles is a big plus).\n- Some technical knowledge (we're a tech company, so it's important to us that our marketing team understands and is familiar with our projects).\n- You are a strong individual contributor, but also a team player.\n\n**What is the scope of the project?**\n\n- You will get early access to Contra to help us with UI testing, new feature launches, and content creation.\n- You will help us create articles/content to help other users get value from Contra\n- You will advocate for the Contra platform using your online presence.\n\n**Requirements:**\n\n- Fully completed profile on [Contra.com](http://contra.com) (we will use this to onboard you, takes 3 min)\n- Agree to provide UX/UI Feedback.\n- Agree to provide Beta testing of new features on the platform.\n- Share Contra content on your social platforms or with your communities.\n- Follow tasks in weekly scope of project, outlined by the Contra team + be available for team wide Ambassador calls.\n- Actively communicate and collaborate with the Ambassadors in your cohort.\n\n**General**:\n\n- 2+ years of experience creating content or managing social channels.\n- Had ownership of many social consumer channels over the years, and understand what it takes to create awesome, consumer-oriented experiences.\n- Great communication skills that help you work with product and engineering to make product visions come to life.\n- You have an online portfolio or PDF that you can share with us.\n\n**About Contra**\n\nContra is a professional network for the independent digital workforce. Digital professionals use Contra to create stunning visual profiles, earn money commission-free, and build high-quality professional communities and referral networks. Contra was started by a group of independents who were tired of existing professional networks that are blind to the needs of digital professionals. We’re creating a new way to work for the independent digital workforce.\n\n**Next Steps:**\n\n- Your Typeform application will be reviewed by the Contra team.\n- Samantha or Zoë from the Contra team will reach out to you to setup a 10-15 min interview.\n- You will hear back on the final decision 3 days prior to your interview.\n- You will receive the Ambassador program onboarding + a scheduled kickoff call with your Ambassador cohort. \n\n*f you have previously applied to a Contra Ambassador program, please re-apply. We will be selecting the ambassadors from this round of applications.*\n\n#Location\n🌏 Worldwide


See more jobs at Contra

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
This job post is closed and the position is probably filled. Please do not apply.
**Hey Remote OK Fam!**\n\nWe are so excited to launch our V2 2021 Ambassador Program! \n\nThe Contra team wants to continue to support the independent community and we believe there is no better way to do this than with paid opportunities that help us improve our product. Our previous Ambassadors have gone on to work with Cowboy VC, Li Jin and so many more incredible companies! \n\nWe’re looking for Copywriters to work remotely with Contra's small but mighty founding team. This two week program is a launching pad for our ongoing Ambassador program. You will get early access to new features and perks all throughout 2021!\n\nWe are offering $1,000 for the 2 week program. This is a contract / independent position and requires ~ 8 - 10 hrs over 2 weeks. This program will run from January 4th to January 15th. \n\nWe are so excited to build Contra with you! Check out everything you need to know at [Contra.com](http://contra.com/). \n\n **You should apply if:**\n\n- Experience and passion for copywriting / ux writing.\n- Content writing skills (experience writing blogs / articles is a big plus).\n- Some technical knowledge (we're a tech company, so it's important to us that our copywriting team understands and is familiar with our projects).\n- You are a strong individual contributor, but also a team player.\n- You have an online portfolio that you can share with us.\n\n**What is the scope of the project?**\n\n- You will get early access to Contra to help us with UI testing, new feature launches, and content creation.\n- You will help us create articles/content to help other users get value from Contra\n- You will advocate for the Contra platform using your online presence.\n\n**Requirements:**\n\n- Fully completed profile on [Contra.com](http://contra.com) (we will use this to onboard you, takes 3 min)\n- Agree to provide UX / UI Feedback\n- Agree to provide Beta testing of new features on the platform.\n- Share Contra articles and content on a regular basis.\n- Follow tasks in weekly scope of project, outlined by the Contra team + be available for team wide Ambassador calls.\n- Actively communicate and collaborate with the Ambassadors in your cohort.\n\n**General**:\n\n- 2+ years of experience copy writing or with ux writing.\n- Had ownership of many copywriting projects over the years, and understand what it takes to create awesome, consumer-oriented experiences.\n- Great communication skills that help you work with product and engineering to make product visions come to life.\n- You have an online portfolio or PDF that you can share with us.\n\n**About Contra**\n\nContra is a professional network for the independent digital workforce. Digital professionals use Contra to create stunning visual profiles, earn money commission-free, and build high-quality professional communities and referral networks. Contra was started by a group of independents who were tired of existing professional networks that are blind to the needs of digital professionals. We’re creating a new way to work for the independent digital workforce.\n\n**Next Steps:**\n\n- Your Typeform application will be reviewed by the Contra team.\n- Samantha or Zoë from the Contra team will reach out to you to setup a 10-15 min interview.\n- You will hear back on the final decision 3 days prior to your interview.\n- You will receive the Ambassador program onboarding + a scheduled kickoff call with your Ambassador cohort. \n\n*If you have previously applied to a Contra Ambassador program, please re-apply. We will be selecting the ambassadors from this round of applications.*\n\n#Location\n🌏 Worldwide


See more jobs at Contra

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
This job post is closed and the position is probably filled. Please do not apply.
**COMPANY DESCRIPTION:**\n \nOur mission at Trifecta Retail Ventures is to offer the most exciting way to discover and get brand named merchandise while offering brands a powerful way to build brand awareness & increase sales without jeopardizing their pricing power.\n \nOur fun & exciting shopping platforms are used by millions of US shoppers. Our unique business model has allowed us to form strong partnerships with the world’s leading brands and retailers like Walmart, who are today using our platforms to move their inventory.\n \n## You will be working for DealDash! Our largest company within the Trifecta Retail Family 🔥\n \nDealDash is the world’s largest provider of pay-to-participate auctions. Founded in 2009, DealDash continues to grow with more than 10 million registered shoppers and 92% of revenue coming from repeat buyers. A fair and honest alternative to bidding fee auctions, it’s the longest running and most trusted provider in its category. In short, Each bid raises the price by $0.01. The auction clock restarts from 10 seconds every time someone bids. If no new bids are placed before the clock runs out, the last bidder wins!\n \nDealDash differs from first generation penny-auction websites in that losing bidders are given an option to purchase the item they had unsuccessfully bid on at a stated “Buy it Now” price and receive a refund on the credits used in the auctions.\n \nOur Customer Support Specialists are spread across the globe to provide top-notch 24/7 service to our amazing customers! Our highly-skilled team have the freedom to serve our customers the best way they know how (who wants to read from a script?). \n \nThe team is made up of highly-motivated, analytical and entrepreneurial professionals who work collaboratively to provide top-notch recreational shopping experiences for our customers. We challenge each other in an open and candid environment, no matter what our job title is, so that we may all grow and improve together.\n \n \n**Some fun facts about TRV:**\nOur team is spread out over 10 countries\n13 nationalities\nEvery employee talks to Customers every week, no matter what your function! We love our Customers!\n92% of our revenue comes from repeat buyers! (And we are growing!)\n\n**We believe in:**\nPutting the Customer first in everything we do\nSmall teams with lots of autonomy\nMaking data driven decisions\nBeing candid, fair & honest\nMaintaining a flat meritocratic org structure\nManaging through social trust, not control\nAllowing people to work from wherever and whenever (with a few exceptions) - results matter, not hours\n\n**Benefits**\n\nJust like the Customer, We believe in putting the Employee first too! From the start of you TRV journey you'll have access to:\n\nHome office: We will provide any upgrades you need to your home office setup\nA Kindle with unlimited budget: Any Business Book is yours to read!\nTeam offsites: We get together as a full team every year, the last two were in Helsinki and Nice. We will continue this tradition when travel restrictions are a thing of the past.\nPizza Fridays: At least every Friday the 13th (But usually more frequently!) we have Pizza Parties for both our Team at the Office and Remote! Delivered right to your door.\nGifts: We believe in celebrating... it's part of our Work Hard / Play Hard Culture!\n\n**JOB DESCRIPTION:**\n \nAre you looking for an entry level position in a high growth tech company? Are you passionate about people? Then we are looking for you!\n \nWe are a small team with a big business! Our customers come first, and our Customer Support team is at the forefront!\n \nAs a member of this team, you would be responsible for answering customer inquiries through email, chat and phone.\n \nSuccessful applicants will begin with a two-week remote training period, following which the opportunity to work remotely is available. This is a 5 day per week position with shifts that may be from Mon-Sun and include evening work.\n \nWe are looking for highly motivated people, who are capable of independent work and can meet set expectations within deadlines.\n \n \n**Your responsibilities include:**\n* Answering customer inquiries via email, phone and live chat\n* Optimizing the team's tools and work procedures\n\n**Modern computer skills**\n* Must be comfortable using and multitasking through: G-Suite, presentation software, communication tools (Slack and Zoom). Ability to learn new software is an asset.\n* Nice to have: experience with Zendesk, using text expander software, MMO gaming mouse (for productivity)\n\n \n**The starting Salary for this role is €2200 Euro's converted into Canadian Dollars according to monthly reviewed conversion rate.**\n \nIf you feel our values match yours, then come and join the team.\nWe're looking to fill this role immediately, so please apply ASAP!\n\n\n#Location\n🇨🇦 CA-only


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Lionbridge AI


closed
Usa

Media Search Analyst


Lionbridge AI

Usa

online

 

research

 

music

 

video

 

online

 

research

 

music

 

video

 
This job post is closed and the position is probably filled. Please do not apply.
**About Lionbridge AI  **\n\nLionbridge has been a leader in providing training data for over 20 years. We partner with the world's most innovative companies to develop and improve their AI powered products. Whether it’s improving the relevance of search engines or training digital assistants to understand more languages and dialects, our teams help break machine-learning barriers and build human-learning bridges around the world -- and you can be part of it. Headquartered in the United States, with hubs in Ireland, Finland, India, and Japan. Lionbridge offers flexible opportunities with competitive rates across the globe. Learn more at Lionbridge.com \n\nAre you looking for an opportunity to join one of America’s top 100 most trusted Companies while also supplementing your income from the comfort of your home? Then why not join Lionbridge as a part-time Independent Contractor. We are currently recruiting for the role of Media Search Analyst in the United States.\nThe position will allow you to work from home on a flexible schedule of up to 20 hours per week completing tasks in a web-based evaluation tool. \n\n**What does the job involve?**\n* Evaluation of many different task types including Music and Video judgements across media domains\n* Research using online tools to determine and judge the intent and accuracy of queries\n* Applying market knowledge with provided guidelines to judge the relevance and intent of task information for your market \n* Familiarity with current Music and Video trends\n* Strong attention to detail, analytical skills and excellent communication are essential\n* Ability to work independently and flexibility to new techniques/processes\n* Preferred level of education/certification - High School degree or higher\n* Further opportunities may arise to contribute to other tasks on a freelance basis\n\n**What are the main requirements for the job?**\n* Fluency in English is essential\n* You must be living in the United States for the last 1 consecutive year\n* You must be a Music and/or Video enthusiast\n* Pass online evaluations to demonstrate capability of reading and applying the guidelines\n* Experience/know-how of Apple products mandatory\n* Your email address must have an associated Apple ID\n* A keen interest in Internet research \n* Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense\n\n\n\n\n\n#Location\nUsa


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SafetyWing


verified closed
🌏 Worldwide

Sales Development Representative


SafetyWing

🌏 Worldwide

sales

 

non tech

 

marketing

 

sales

 

non tech

 

marketing

 
This job post is closed and the position is probably filled. Please do not apply.
**SafetyWing** (YC w2018) is building a global social safety net. We currently offer a global health insurance, and a global travel medical insurance for remote workers and digital nomads.\n\n**Role**\n\nWe are looking for a true hunter who is eager to hunt for new business. This role is all about filling the funnel. You will work closely with AE’s and sales leadership to create strategies and campaigns that effectively engage our potential clients to convert them to discovery calls and meetings. \n\nAs a true hunter your success will be measured by your ability to see out and prospect for customers on a consistent basis, across an array of industries. In addition to hunting for business you will be expected to gather feedback from prospects and clients to adjust messaging to improve downstream execution. \n\nWe are a fast-growing team and the opportunities are endless. This role will start as an SDR position and then transition to a hybrid where you will have responsibilities for both SDR and actually closing deals as an Inside Sales Rep. As the team grows there will be an abundance of opportunity to move into a full quota carrying AE or leadership positions. This is a fully remote position; you may work from anywhere in the world.\n\nThis position will start as an hourly + commission position. Once you have proven you can be effective and work independently; you will have the opportunity to move into a permanent position. \n\n**Key qualifications** for this position\n\n• 1-3 years of sales or business development experience\n• Experience with cold outreach to companies for greenfield or whitespace opportunities\n• You are an excellent written and verbal communicator\n• An entrepreneurial spirit to creatively solve problems and work independently \n• Startup experience preferred\n\n**What you will get**\n\n• Competitive pay and uncapped commissions\n• Fully remote work - work from anywhere on the globe \n• Rapid growth opportunities with a well-funded startup (Y-Combinator W18)\n• Flexible hours and vacation policy \n\n\n#Location\n🌏 Worldwide


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henQ


verified closed
🇪🇺 EU-only

Associate


henQ

🇪🇺 EU-only

venture capital

 

b2b software

 

enterprise software

 

startups

 

venture capital

 

b2b software

 

enterprise software

 

startups

 
This job post is closed and the position is probably filled. Please do not apply.
**Practical details**\n\n* *Title:* Analyst / Associate\n* *Experience:* straight out of university up to 3 years of work experience\n* *Location:* we have always been a remote fund. Any location in Europe works\n* *Work hours:* we don’t do work hours. We look at your contribution\n* *Compensation:* TBD. After first 18 months there is the opportunity to get carried interest\n* *How to apply:* fill out this Typeform *bit.ly/JoinhenQ* before < insert date to create some urgency >\n* *Start date:* Q1 2021\n\n**About henQ**\n\nhenQ is an early stage, Europe focused B2B software VC. Among our most notable investments are Mendix, Sendcloud, Mews, Zivver, Orderchamp and Stravito. We are currently investing from our 4th fund, which is €80M in size. \n\nOur mission is to be the first VC any European B2B software company meets. We get excited by (very) early-stage businesses, where the business mainly consists of the Founders and a handful employees. We invest in companies that have a sellable product and - in some cases but not necessarily - some initial revenues. \n\n**About The Role & Your Responsibilities**\n\nhenQ is hiring an Analyst / Associate to help us further improve our deal sourcing and analysis abilities, as well as the depth of our portfolio support. More specifically:\n* Sourcing leads (e.g. finding interesting B2B software startups to reach out to);\n* Taking first meetings with founders of sourced companies to assess their potential;\n* Doing research in the follow-up trajectories for the deals your sourced;\n* Supporting board members before / during / after board meetings with henQ portfolio companies;\n* Improve henQ’s sourcing methods, helping us find even more great B2B software startups even quicker.\n\n**Your Skills & Character**\n* You love learning and improving yourself;\n* You understand what makes people tick and care about that;\n* You are aware of both your own strengths & weaknesses, and love to help others to improve theirs;\n* You tend to make well-grounded decisions quickly;\n* VC is your passion, not something you do to fill week days;\n* You tend to say what you think and do what you say;\n* People love working with you(!).\n\n**Our Ambition for You**\n\nIn the long-term, we expect you to become a key member in the henQ of the future. To become that, we want to invest in at least one future B2B software leader (a company with annual revenues of >€100M & >1,000 employees in >10 countries) each year. We want to be able to attribute at least one of those to your personal sourcing & selecting abilities in the next four years.\n\n**What you can expect from us**\n* Join one of the fastest rising B2B Software VC’s in Europe;\n* Be part of the next Mendix, Adyen, Backbase, Zivver, UIpath, Mews, Celonis, Sendcloud;\n* Play a substantial role in our success rather than being a cog in the wheel;\n* Be productive in your own way and on your own time schedule;\n* A never ending stream of two-way feedback to improve both yourself as well as everyone you work with;\n* Work with and learn from VC’s who have been successful at venture investing for 15 years;\n* Get more carried interest much earlier than at any other fund, if you prove stellar performance in the first 18 months;\n* Unlimited vacation days. \n\n#Salary or Compensation\n$45,000 — $67,500/year\n\n\n#Location\n🇪🇺 EU-only


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Remote OK


closed
🌏 Worldwide

Customer Support Representative


Remote OK

🌏 Worldwide

customer success

 

customer support

 

non tech

 

inbound

 

customer success

 

customer support

 

non tech

 

inbound

 
This job post is closed and the position is probably filled. Please do not apply.
**Remote OK is the most popular remote jobs board on the web with customers like Y Combinator, Stripe, Intercom, Airtable, Invision and Sketch relying on it for hiring the best remote workers from a worldwide pool of talent.**\n\n\n\nUntil now I (Pieter) have always done everything myself. To take off the load as a founder so I can take a break in 2021 after a years of non-stop working and do fun stuff for a bit like snowboarding, I'm looking for a customer support representative so I can get away from the computer.\n\n\n\nIt's a part-time position, in the future it might become full time depending on the customer load.\n\n\n\n**Requirements**\n\n- customer support experience (please mention where you had your exp)\n\n- basic understanding of HTML, CSS, JS, Markdown and SQL, so you can fix jobs/coupons/discounts in the database in an emergency\n\n\n\n**The job**\n\n- all support is over email\n\n- most support is 1) random bugs, 2) customer isn't happy with results (make them happy), 3) customer wants special treatment (like discount), 4) random things I cannot predict\n\n- it's part-time, we get about 20-30 support requests per month, so it's not a lot, ideally you can work on your own stuff and do this on the side by being on call\n\n\n\n**Prospects**\n\n- if it works well we can extend it to also do Cust Sup for Nomad List, my other site\n\n\n\n\n\n#Location\n🌏 Worldwide


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Catapult


verified closed
🌏 Worldwide

Senior Product Marketer


Catapult

🌏 Worldwide

product

 

product manager

 

senior

 

marketing

 

product

 

product manager

 

senior

 

marketing

 
This job post is closed and the position is probably filled. Please do not apply.
We’re looking for a candidate who has a proven track record of owning product marketing in a B2B environment. As a Product Marketer at Catapult, you will drive the intersection of our product, clients, sales and marketing. It’s a broad role that includes brand and product development, sales enablement, market intelligence and content creation. You’ll be an integral part of the team, working across all functions to ensure that the whole company is aligned on our messaging and positioning. It’s a fantastic opportunity for a candidate who is looking to have a significant impact on the growth trajectory of an exciting, young tech company that’s transforming the way people work.\n\n**Responsibilities:**\n* Develop value propositions, market positioning and messaging for key verticals and customer personas. You’ll need to work closely with our customers and undertake deep market research to gain a first-hand understanding of our verticals and the problems we solve.\n* Develop marketing assets and content for demand generation, marketing campaigns and content marketing that lend credibility to our value proposition. You’ll be working closely with marketing to develop and implement a content marketing strategy that takes advantage of current workforce themes and develops Catapult as a thought leader in the area.\n* Own the sales enablement function, being responsible for developing sales material that supports and enhances our sales process, delivering sales training and playbooks. Help sales identify new opportunities, position our product and close deals.\n* Become the subject matter expert on industry trends, players and competitor products. Ensure the leadership and wider team is up-to-date on what is happening across our industry.\n* Serve as an internal expert on our products, markets and verticals. You will be the bridge between product, marketing and our customer facing teams, ensuring everyone is aligned and educated on our offerings.\n* Own the go-to-market strategies for new products or verticals including developing market segmentation,value propositions, proof points, training with sales and customer success teams, and launching with collaboration from the marketing team. This will involve cross-functional meetings to ensure alignment, deep understanding of customer segments and personas, clear and creative writing, and project management.\n\n\n**Requirements**\n* Proven track record of owning Product Marketing in a B2B company targeting the enterprise and/or mid-market segment.\n* 4+ years experience in Product Marketing\n* You have the ability to work independently, articulate and execute on a vision\n* You are highly creative, with excellent writing, design, and presentation skills and strong attention to detail\n* You are highly analytical, with excellent quantitative and qualitative research skills\n* You are a natural relationship builder within and outside your team, and have the ability to coordinate multiple projects to drive collaboration and teamwork across several teams and stakeholders\n\n\n**Benefits of working at Catapult**\n* Competitive salary & Equity\n\n* Remote working: Catapult is a fully remote company with our small team spread across 6 countries currently. We believe in doing work we love, from places we love! Whether you prefer to work from home or an office, we support with coworking costs and a solid home-office setup.\n\n* Flexible hours: We believe that performance should be measured on output, and not when and how you work, so at Catapult you will find a lot of flexibility to design your own rhythm of work.\n\n* A social work-life: We are a small and sociable group. When we're in lock-down we make an effort to stay connected with Zoom kick-offs every morning, 1-1s, and social catch-ups over quizzes and beer. Post Covid we expect to meet up every quarter for a few days of workshops and fun.\n\n* Professional development: We think learning is key to winning so we have created a learning budget of £1,000 per person to spend on courses, conferences, coaching or whatever you think will help you improve and grow. Additionally we have a 'free books' policy which covers anything you want to read both fiction and nonfiction.\n\n* Health insurance: We have Vitality health insurance (full package) for those based in the UK and strive to find similar options for other countries.\n\n\n**About Catapult**\n\nCatapult’s vision is to make work work. Millions of people work frontline jobs that provide income but fail to provide flexibility, control and balance. Catapult’s technology allows frontline employers to get more from their workforce, by giving their workforce more of the work they need.\n\nWe’re a small and ambitious team that work closely in sync while each taking real ownership of our respective areas. We are motivated by building intelligent solutions that drive meaningful value to both employers and employees. \n\n#Salary or Compensation\n$100,000 — $130,000/year\n\n\n#Location\n🌏 Worldwide


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ofri Internet


closed
Germany

Customer Support Representative Deutsch


ofri Internet

Germany

phone support

 

email support

 

technical support

 

administration

 

phone support

 

email support

 

technical support

 

administration

 
This job post is closed and the position is probably filled. Please do not apply.
Are you looking for an opportunity to be part of a passionate team on a mission, that allows you to work fully remotely, with a clear career trajectory? If so, this might be the position for you. We are ofri and we’re looking for a part-time (60-80% workload), native German Speaker, Customer Support Superstar to join our team.\n\nOfri aspires to be Switzerland’s leading and most used online platform connecting handy workers with the people that need their services.\n\nWe want to be the go-to place for homeowners looking to renovate their homes by creating in-depth content to support them in planning and executing their project, as well as building a submission system for finding and comparing handy workers.\n\nWe aim to serve the members of our platform with incredible support, functionality, and online presence so they can prosper in their own business.\n\nWe are looking for someone who is passionate about customer service, turning a complaint into an outstanding review, and taking the time to give our customers the best possible experience and service. We also want this person to be super organised and interested in developing an overview of the support department’s work so they can be involved in planning and goal setting.\n\nFor the right person, this is a long-term role with a clear career path and progression. We want to find that person who wants to learn and grow with us and take on more responsibility over the coming months and years.\n\n\nResponsibilities & Duties\nThe best candidates will have at least 12 months of call centre experience and 2 years of Customer Support Experience and ideally the following:\nNative German speaker so you can communicate effectively even in difficult situations with our customers.\nExperience working on a Mac\nExperience using Groove Software or similar\nExceptional Computer skills\nA high attention to detail so that new registrations and document verifications do not end in chaos.\nAbility to stay organised \nCritical thinker and problem solver\nA friendly and professional demeanour\nOutstanding communication skills (spoken and written) - empathy, quick thinking, and strong persuasion skills\nAbility to work quickly under pressure\nAbility to give and receive feedback\nAbility to self manage and prioritise workload, remote work requires a high degree of self-motivation and self-management\nProficient in English as this is the company’s operating language.\n\nDuties:\nCommunicate with customers through various channels (e-mail, telephone)\nAdvise and support users in how they can use our platform\nHandle complaints and feedback\nQuality check new handworker registrations\nVerification of documents such as diplomas, business liability insurance, etc.\nMonitoring of user activities via various internal tools (clean up tags, groove folder structure)\nUpdate manuals and documentation\nLeverage and optimise customer support workflows \nCollect and analyze customer feedback for the product team\nManage Social Media Support Requests\n\nWhat We Offer:\nCompetitive Salary\nBonus Scheme\nFlexible working hours – We believe in a good work-life balance\nEquipment – State-of-the-art technical equipment, including laptop\nClear career development pathway and training\nBi-weekly colleague online coffee chats\nFun and friendly work environment where we don’t take ourselves too seriously, like to get to know each other and support each other.\n\n\nWe are a Swiss company, but offering employment through our German branch. \n \n2020 excluded, we organise annual company retreats where we get to meet each other and also encourage mini-retreats so that people can meet-up in partner cities to work with their colleagues for a day or two.\n \nWe are super passionate about developing an excellent remote work culture and ensuring that not only the customers, but the team feels heard, welcome, and appreciated. We are currently 10 people and a fully self-funded company. We value personal ownership, initiative, open communication, and commitment as well as level-headedness. We should be calm, considered, and thoughtful in our dealings with each other and the world at large and so should you.\n\n\n#Location\nGermany


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Soflyy


verified closed
🌏 Worldwide

WP All Import Customer Support


Soflyy

🌏 Worldwide

wordpress

 

woocommerce

 

php

 

sql

 

wordpress

 

woocommerce

 

php

 

sql

 
This job post is closed and the position is probably filled. Please do not apply.
## $30 per hour, 30 hours per week.\nOur team is 100% remote and distributed across the world. We have team members in Australia, the US, Canada, Thailand, Germany, Argentina, South Africa, the UK, and Romania. It doesn't matter where you live or what time zone you're in.\n\nYour main responsibility will be to reply to customers asking for help with WP All Export and WP All Import. You need to love to help others and be able to keep it friendly even when dealing with difficult customers. You need to enjoy the whole process of turning anxious, confused, or angry customers into happy ones. You must be an excellent writer. We want our support replies to be friendly, easy to understand, and concise.\n\n--------\n\n### Flexibility\nWe are a small team but we try to give everyone as much flexibility as possible. Flexibility means that you can work in the mornings, or the evenings, or both, or in the middle of the night, or whatever. It means you can take two weeks off to go on a trip. It means you can wake up and decide you don't feel like working and take the day off without telling anyone.\n\nIt doesn't mean you can work 50hrs one week and then 20hrs the next. It doesn't mean that you can work two 15hr days and then take the rest of the week off.\n\n--------\n\n### Responsibilities\n- Responding to customer support inquiries\n- Adding to and improving our documentation\n- Aggregating customer feedback and assisting us with development/product roadmap decisions\n- Writing concise bug reports based on support tickets that are a result of bugs in WP All Export or WP All Import\n- Testing development versions of WP All Import and WP All Export\n- Developing add-ons for WP All Import\n\n--------\n\n### Requirements\n- The only thing we care about is the ability to provide high-quality customer support to our clients. The more of these boxes you can tick the better, in descending order of importance:\n- Minimum availability of 30 hours per week.\n- Flawless written English.\n- Expert-level WordPress knowledge. Extensive experience with WordPress including troubleshooting, debugging, plugin development, and WordPress database structure.\n- At least intermediate-level PHP knowledge. Ability to write PHP functions, work with arrays, and make use of our API: http://www.wpallimport.com/documentation/developers/execute-php/, http://www.wpallimport.com/documentation/developers/action-reference/, and http://www.wpallimport.com/documentation/addon-dev/overview/\n- Fast and hands-on learner. Able to quickly become familiar with our software and learn new things about WordPress, PHP, and related technologies.\n- Experience with WooCommerce.\n- Familiarity with XML and CSV file formats, phpMyAdmin, XPath, debugging and troubleshooting WordPress themes and plugins via FTP, and cPanel and other web hosting control panels.\n\n--------\n\n### To Apply\nVisit https://www.wpallimport.com/hiring/#apply. \n\n#Salary or Compensation\n$40,000 — $60,000/year\n\n\n#Location\n🌏 Worldwide


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LinkBuilder.io


closed
🌏 Worldwide

Link Building Expert


LinkBuilder.io

🌏 Worldwide

marketing

 

seo

 
 

search engine optimization

 

marketing

 

seo

 
 

search engine optimization

 
This job post is closed and the position is probably filled. Please do not apply.
[LinkBuilder.io](http://linkbuilder.io) is looking for a link building expert to join our passionate team in a senior position.\n\n🚀 About Us \n\nOur company was founded in 2016, and we've grown rapidly to become one of the best-known link building agencies in the World, to help companies turbo charge their SEO efforts. \n\nWe serve clients Worldwide in a whole range of industries, including online education, technology, gaming and more. Our company is 100% remote. We have frequent communication internally using tools like Slack & Hangouts. \n\nWe take learning seriously, and strongly encourage our team to continuously grow and self-educate. You'll have access to some of the best private training courses on SEO & link building. We also have a massive library of internal training resources, to help new staff get up to speed on exactly how our processes work.\n\nAs a team manager, you'll take ownership on a number of projects, helping to develop creative link building strategies for our clients. You'll be able to analyze their industry, using tools like Ahrefs to see what's working well for their competitors, and how we can develop a strategy to build high-quality links at scale to their particular website. Additionally, you'll be able to direct and guide other members of the team, assigning tasks such as prospecting and guest-post creation \n\n✍️ Responsibilities \n\n- Analyze our client's industry & key competitors\n- Determine viable link building strategies for our client campaigns\n- Execute those strategies using the tools at your disposal - Including prospectors on our team, and powerful outreach tools like Pitchbox\n- Ability to build strong prospect lists for outreach campaigns, filtering out weak opportunities and making sense of 'why' prospects would be interested in hearing your pitch\n- Craft outstanding email pitches that grab people's attention, and entice them to link to our client's website\n- Respond to outreach emails, and develop relationships via email \n- Communicate with other members of our team, and collaborate on ideas \n- Delegate tasks to other staff members\n- Meet link deadlines each month for client projects that you're responsible for\n- Assist with client communications\n\n\n🧠 Experience & Skills: \n\n- At least 3+ years experience in link building \n- Strong awareness of key link building strategies and how to execute campaigns \n- Experience using tools such as Ahrefs, Pitchbox, Buzzstream or similar. \n- Great radar for what constitutes a good backlink and a good quality website\n- Outstanding communication skills\n- Exceptional English skills, with strong vocabulary preferred\n\n🏄 Personality Type\n\n- Truly creative person\n- Eager to learn, and excited about new link building strategies and techniques\n- Ability to see what competitors or other website's are doing well and develop a strategy based on that\n- Ability to genuinely develop relationships with others via outreach, for example setup & manage link exchange programmes \n- Strong communicator - essential to convince people during outreach campaigns, and build air of trust and authenticity\n- Adaptable - Able to shift gears if something's not working, whilst identifying what works and doubling down on that\n- Independent - Able to plan projects independently, assign tasks to others and manage projects\n\n\n🔑 💰 Key Information\n\n- Full-time, remote working position\n- Fixed monthly salary with various bonuses and frequent raises\n- This position is open to applicants Worldwide\n- Includes 28 day holidays\n- 7 hour working day - 35 hours per week with flexible hours\n- Salary competitive \n\n#Salary or Compensation\n$25,000 — $45,000/year\n\n\n#Location\n🌏 Worldwide


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Zenkraft


verified closed
United States EST

Customer Support Representative


Zenkraft

United States EST

technical support

 

customer service

 

salesforce

 

appexchange

 

technical support

 

customer service

 

salesforce

 

appexchange

 
This job post is closed and the position is probably filled. Please do not apply.
Zenkraft is hiring! \n\nWe’re looking for an applicant who can provide first level technical support to our customers. Zenkraft is the preferred integrator for FedEx, UPS, USPS, and 70+ other global shipping carriers. Zenkraft’s customer portfolio includes small start-ups to some of the largest global companies, including Tesla, Lenovo, and Fitbit. This is a great position for someone who is looking to work with a fast-growing SaaS company yet work from the comfort of their own home. You will work closely with our Sales and Technical teams.\n\n\nDaily tasks will include:\n\n· Be first point of contact for customer service enquiries\n\n· Support onboarding of new customers, gathering implementation criteria\n\n· Investigate customer issues; identify the problem, resolve or escalate\n\n· Install and configure our application\n\n· Build workflow, process builders, reports and dashboards per the customer requests\n\n· Configure the Zenkraft-Salesforce shipping solution\n\n· Assign user licenses and manage user permissions\n\n· Provide timely responses to ongoing customer cases\n\n\nYou will have these skills:\n\n· Willingness to learn, and a fast, effective learner\n\n· Resourceful when handling customer queries\n\n· Great at solving problems\n\n· Personable with attention to providing great customer service\n\n· Excellent communication skills\n\n· Familiarity with G Suite\n\n\nYou may have these skills:\n\n· Salesforce experience - our solution works on all of the Salesforce Clouds (certifications are a plus)\n\n· Experience with other AppExchange solutions\n\n· Ability to create Salesforce formulas, workflows and process builders\n\n\nA small competency task using our app will form part of the interview process. \n\n \n\n#Salary or Compensation\n$65,000 — $85,000/year\n\n\n#Location\nUnited States EST


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply.
Restream.io is a start up that is working in the field of LIVE streaming. Resteam allows users to stream their LIVE streams to multiple destinations at the same time. Some of our customers are Italian government, top DJs, gamers, TV presenters, etc.\n\nWe are growing exponentially and currently looking for a Support Specialist to start working with us. This is an entry level job, however, responsibilities will grow, depending on the skill set of the candidate. There are many areas where we still need bright people to do the work!\n\n**Responsibilities**\n* Answer customers via chat\n* Follow up with customers to upscale our plans\n* Execute on projects to improve efficiency of our day-to-day operations\n* Create and run initiatives to improve customer satisfaction\n* Share the knowledge with customers to improve overall awareness of the LIVE stream\n\n**Requirements**\n* Past experience in Customer Service\n* Experience dealing with big volumes\n* Experience growing in the role\n* Interest in the industry\n* Experience in LIVE streaming is prefered but not required\n* Fluency in English is required, fluency in Portugese, Spanish, Russian or German is not necessary but welcomed\n\n\n**What we offe**r\n* Start-up environment and flat company structure: daily work with the founders, no managers to watch over your shoulder.\n* Directly influencing the direction of the product and development.\n* Compensation: salary + equity.\n\n\n\n#Location\n🌏 Worldwide


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Aula


verified closed
CST +/- 2 Hours

Senior Product Support


Aula

CST +/- 2 Hours

customer support

 

technical support

 

saas

 

zendesk

 

customer support

 

technical support

 

saas

 

zendesk

 
This job post is closed and the position is probably filled. Please do not apply.
# **The short version ⏳**\n\n**Mission:** Be a key, strategic member of our Product Support Team, and deliver ***"Educator love"*** by a thorough understanding of Aula, the platform and our partners (a community of 50k+).\n\n**Why:** Engagement is one of the most strongly-correlated predictors of success in learning. We are shaping how teachers teach and making every student feel a part of their classroom.\n\n**Who:** You are a natural-born problem solver with a partner-first mindset. You're not phased by challenges (let it be technical troubleshooting or solving complex client queries), and relish working in an ever-changing environment where no two days are alike.\n\n## What is [Aula](https://aula.education)? 🐝\n\nAula is a remote-first 30-person education startup building a learning experience platform.\n\nOur mission is to make engaging teaching and learning the norm.\n\nWe work with institutions like Coventry University and Glasgow University.\n\nThink of Aula as the heart of a university's digital campus: a shared space that brings together students, staff, and educators.\n\nRead more here:\n\n[This is Aula](http://www.notion.so/This-is-Aula-b8f80a8dd77e47858010b8a6ea553ca2)\n\n## 🛠The Role: Senior Product Support\n\n\nAs a strategic member of our Product Support Team, ***you'll ensure the highest level of support to the Aula partner community***. Thinking critically around the services and support, and challenging the status quo to drive customer satisfaction is what you'll do best.\n\nBy developing an expert-level knowledge of the entire Aula platform, you'll ensure all our users receive the same, outstanding level of support during low and peak seasons. You'll thrive to achieve the highest level of quality possible and will coach and educate the wider Product Support Team and our educator community to encourage engagement. \n\nWe are one of the fastest-growing Higher Education platforms in Europe, we currently have a 50k (and growing) community of Aula users. We work under the model of 'following the sun' so support is there for our clients 24/7. We believe that support is not a cost centre for us, but it's a strategic advantage!\n\n- We on average ***solve 500 tickets per day, with a median 30-minute first-reply time and 2 hour resolution time***.\n- Recently, we discovered an issue that wasn't directly our fault around student enrollment. We put together a new way to fix it, and in less than a week had fixed over 2000 enrollment issues so that students weren't blocked from learning.\n\nThis is an opportunity to think big and impact the way we support our customers from day 1! This role will give you the opportunity to be the strategic voice of our users and helps us build the world's best product support function ever.\n\n***In this role, you will;***\n\n- Communicate best practices ensuring our users’ needs are met using the Aula platform to improve user satisfaction.\n- Ensure all users receive the same, outstanding level of support during low and peak seasons, delivering mind-blowing support with the highest level of quality to exceed our users’ expectations taking a minimum of 30 tickets/day whilst maintaining CSAT above 94%.\n- Coach other team members on quality to constantly exceed personal and team goals.\n- Diagnose and troubleshoot product issues/bugs and apply creative solutions for resolution/workarounds independently.\n- Coach and educate users via training to encourage engagement.\n- Make specific recommendations to significantly reduce ticket volume.\n- Change the operations of other teams through feedback and escalation of issues.\n- Provide input on processes to drive efficiencies (automation, content etc.)\n- Run and communicate small cupcakes to improve team effectiveness.\n\n# **We’d love to hear from you if… 🔍**\n\nYou have\n\n- A **technical aptitude** for, and experience troubleshooting web applications and mobile applications in a Saas environment. (It would be great if you had a basic understanding of APIs)\n- Previous experience (4+ years) in a technical support/customer support role.\n- A demonstrable history of regularly exceeding targets.\n- Experience creating and delivering training.\n- Used Zendesk before.\n- Worked closely with product teams.\n- Excellent problem solving and analytical skills with great attention to detail.\n- Excellent written and verbal communication skills in English.\n- The ability to multitask and keep up with a fast-paced start-up environment.\n\nYou\n\n- Appreciate the value of diverse and inclusive teams.\n- Thrive in caring and direct feedback environments.\n- Like to improve your process as much as you like to improve your product.\n- Respond positively to change, demonstrating flexibility in shifting priorities with seasonality (and sometimes with weekend work)\n- Like to think outside of the box to continuously improve the way we work. \n\n#Salary or Compensation\n$64,000 — $73,000/year\n\n\n#Location\nCST +/- 2 Hours


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iPhone Photography School

 

verified closed
🌏 Worldwide

Video Reviewer  


iPhone Photography School

🌏 Worldwide

video

 

review

 

non tech

 

video

 

review

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
* If you want to help create outstanding educational videos that allow millions of people to improve their iPhone photography\n* If you want to collaborate with world-class content creators, videographers, video editors, and other professionals\n* And if you want to develop a highly-marketable skill set in video content creation\n\n**Then this job could literally change your life!**\n\nBut only if you keep reading.\n\niPhone Photography School is the world's leading resource on iPhone photography. In fact, we're one of the most successful online education companies of any kind. But we're just getting started…\n\nOur ambition is to raise the bar of online course production WAY up. We want to create the world's most engaging, most effective, and most beautiful online courses.\n\nAnd we need your help to do that. That's why we want you to join our team as a video reviewer.\nBut what's in it for you? Why would you want to join us?\n\n**7 Reasons To Join iPhone Photography School As A Video Reviewer**\n\n**1. Help Create Something Truly Beautiful**\n\nMost instructional videos online are plain, static, and often quite boring. That’s not how we approach our courses.\nIf we want our teaching to be effective, our videos have to be as engaging and helpful as possible. We obsess over it.\nBut we don't want to just teach our students. We want to inspire them. We want our videos to be so beautiful every frame looks like an outstanding photograph.\nJoin us, and you'll be helping create something truly beautiful.\n\n**2. Develop A Highly-Marketable Skill Set In Video Content Creation**\n\nWith the rise of new media like Netflix, Youtube and Instagram, video content creation is in higher demand than ever before.\nWe've excelled in this new climate by creating video content that's not only watched and loved, but is also highly profitable.\nIf you want to build skills in video content creation, there is no better place to do it than with us.\n\n**3. Millions Of People Will See And Enjoy Your Work**\n\nHave you ever poured your heart and soul into a project that only a few dozen people ever saw... and even fewer cared about? That can be crushing.\nFortunately, your work with us will reach a huge audience. Millions of people watch our videos. We have hundreds of thousands of paying customers. And every week we receive hundreds of heartfelt thank-you notes from our students.\nJoin us, and you'll be creating something people absolutely love.\n\n**4. Combine Work With Your Passion For Photography**\n\nWould you rather work on something that you don't care about just to pay the bills... or something that you'd be happy to do even if money was not a consideration?\nAt iPhone Photography School, you'll be immersed in the world of photography. Stunning images, breath-taking photography locations and interacting with world-class photographers will be a part of your everyday life.\nYou won't have to balance your work with your passion. Your work will be your passion.\n\n**5. Stability You Can Count On**\n\nMost online ventures have huge ambitions - but little or no revenue. If you've spent months or years of your life in an exciting new project that never really took off, you already know how frustrating it can be.\niPhone Photography School has been highly profitable for years. And our growth is funded from our own revenue.\nYou don't have to worry about the company running out of money.\n\n**6. Stay In Control Over Your Schedule**\n\nMany production teams set unrealistic deadlines for when the video content has to be finalized.\nYou're then forced to put in inhumanely long hours to meet the challenging deadline… Only for a new one to be set immediately after.\nWe don't work like that. We plan for reality, not fantasy. Besides, our production team knows everything they’ll have to do way in advance. And we stick to our plans.\nThis means you can be flexible with your schedule, as long as you get the job done.\n\n**7. Brilliant Teammates**\n\nWe know that talented people like you want to work with other highly talented people.\nOur videographers are top-notch, our on-camera talent is world class, and you'll be working with virtuoso video editors. Everyone on our team is a master of their craft and a pleasure to work with.\nAnd even if you work remotely, you'll get to meet your coworkers in person at our team retreats.\nWe always make these experiences unique. Whether it's rafting through wilderness or sailing to a tiny island in the middle of the sea.\n\n**What Will You Do As A Video Reviewer?**\n\nFirst, let me give you a bit of context on where our company is today…\n\nWe know what makes a captivating video. We know how to plan and execute complex video shoots. And we know how to produce spectacular footage during these shoots.\n\nBut our weak point is in post-production. It's not because we don't know how to do it. We just don't have enough capacity on our team right now. And that's why we need your help.\n\nYour main responsibility will be to review the edits made by our video editors. You'll check the videos for overall flow and feel, any content inconsistencies and technical issues.\n\nYour job will be to make sure that any video we publish is as perfect as it can be.\n\nOver time you are likely to take on more responsibilities. That might include deciding what content goes in each video, planning the shoots of our upcoming courses or monitoring the course recording on-location.\n\n**Here’s What We Expect From You**\n\n* You have an exceptional eye for what makes a photograph or a video clip visually appealing\n* You have flawless attention to detail\n* You are highly organized and structured\n* You have the patience to review videos until they're perfect\n* Relevant professional experience in video production and/or teaching will be considered an advantage\n\nThis is a full-time position. You can do this job from anywhere in the world – including your home, our beautiful office in Riga, Latvia, or any paradise location.\n\n*If you delay submitting your application, someone else will be hired before you.* \n\n#Salary or Compensation\n$30,000 — $50,000/year\n\n\n#Location\n🌏 Worldwide


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Close


closed

Brand Marketer Copywriter


Close


branding

 

copywriting

 

ads

 

marketing

 

branding

 

copywriting

 

ads

 

marketing

 
This job post is closed and the position is probably filled. Please do not apply.
**About Us**\n\nAt [Close](https://close.com/), we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We’re a ~40 person distributed team, profitable, and building a product our customers love.\n\n**About You**\n\nClose is seeking a clever Creative Marketer to join our squad. You’re a wiz with words and are skilled at producing punchy, engaging copy that inspires action. You understand that a compelling narrative is the backbone of successful marketing campaigns. Your entrepreneurial spirit and high (but focused) energy allows you to create impact quickly.\n\nSound like YOU? \n\n**Primary responsibilities of this role include:**\n\n* Owning our product and brand messaging. From landing pages and email sequences to ads and videos, you’ll cut through the noise with edgy, yet empathetic, copy that resonates with our target audience. However we communicate with our audience, you’ll have your hands in it.\n* Leading GTM launches for feature releases and product updates. You’ll oversee all go-to-market campaigns, coordinating across multiple departments. All of the messaging around these launches will be yours, and you’ll ensure that they’re carried across all of our product and marketing channels. \n* Owning the marketing website.Our website, it’s yours. Write, revamp, or optimize existing messaging and identify opportunities for new content. Work with developers and designers to ensure that the site cohesively has the info and attitude we aspire toward. \n* Champion our customers and platform. Via the production of testimonials, case studies, and customer profiles Create content that showcases the power and benefits of our product.\n* Work alongside our marketing team. Close has some of the best sales content in the game. We’re looking at you to work closely with our existing team to ensure that we’re thoughtfully tying in product benefits to our thought-leadership content.\n\nThis role will be measured by:\n\n* The quality of new trials/customers we attract (LTV and target industries)\n* On-site trial conversion rate \n* Growth of new trials\n\nMore qualitatively, it will be your responsibility to elevate our brand across all our marketing channels.\n\n**Requirements:**\n\n* EXPERT command of the English language (written and verbal), with the ability to write in a wide variety of styles. Must be a copywriting pro—masterfully creating value-packed, relatable content with attitude.\n* 3+ years experience working within a tech, agency, or SaaS organization \n* 2+ years in a copywriting or marketing roleInsatiable curiosity about new technologies and SaaS products. You're always up-to-date with the movers and shakers in tech\n* Project management pro—can coordinate and juggle a variety of projects from conception through production and ensure alignment with other internal teams (Product, Customer Success, Sales, etc)\n* Can provide work samples of marketing campaigns and copy that have driven impressive results (blow our socks off!)\n* High energy, curious personality, positive attitude, no B.S. approach\n* You’ve been told you’re funny and/or clever...preferably both\n\n**Bonus points:**\n\n* Research skills (especially in regards to industry and competitive research)\n* Content and/or social media marketing experience\n* Experience with email marketing and automation\n* Strong eye for design\n\n**Why work with us:**\n\n* [Culture video 💚](https://www.youtube.com/watch?v=ZbyGnLhtj0o&feature=youtu.be)\n* [Our story and team 🚀](https://close.io/about/)\n* [Glassdoor Reviews](https://www.glassdoor.co.uk/Reviews/Close-io-Reviews-E1155591.htm) \n* 100% remote-first team for over 6 years (we believe in trust and autonomy)\n* 2 x annual team retreats ✈️When we start traveling again ;) ([Lisbon retreat video](https://www.youtube.com/watch?v=gKjyXMz-q-Q&feature=youtu.be))\n* Competitive salary\n* 7 weeks PTO (includes company-wide winter holiday break)\n* 1 month paid sabbatical after 5 years\n* Parental leave (10 wks primary caregiver / 4 wks secondary caregiver)\n* 99% premiums paid for excellent medical and dental coverage, including an HSA option (US residents)\n* 401k matching at 4% (US residents)\n* Dependent care FSA (US residents) \n\nAt [Close](https://close.com/), everyone has a voice. We encourage transparency and practicing a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/Life harmony is an important part of our organization - we believe you bring your best to work when you practice self care (whatever that looks like for you). \n\nWe come from 12 countries and 16 states; a collection of talented humans rich in diverse backgrounds, lifestyles and cultures. Twice a year we meet up somewhere around the world to spend time with one another. We see these retreats as an opportunity to strengthen the social fiber of our community. This team is growing in more ways than one - we’ve recently launched 11 babies (and counting!).\n\nUnanimously, our favorite and most impactful value is “Build a house you want to live in.” We strive to make decisions that are authentic for our organization. At Close, we have a high care factor for one another, in making an awesome product and championing the success of our customers. \n\nInterested in [Close](https://close.com/) but don't think this role is the best fit for you? View our [other positions.](http://jobs.close.com/)


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This job post is closed and the position is probably filled. Please do not apply.
You’ve finally found it…\n\nThe perfect job opportunity to skyrocket your career in hiring.\n\nIf that's what you've been looking for, then this page could literally change your life!\n\n**But only if you keep reading.**\n\niPhone Photography School is the world's leading resource on iPhone photography. In fact, we're one of the most successful online education companies of any kind.\n\nTo stay at the top, we need help with hiring the best people for our team. And that's why we're looking for a Hiring Specialist.\n\n**7 Reasons To Join iPhone Photography School As A Hiring Specialist**\n\n**1. Develop A Highly Marketable Skill Set In Hiring**\n\nIf you know how to hire people, you’ll never be out of work. That's because every company in the world needs help with hiring. It's that simple.\n\nBut most companies don't know how to hire well. We know this because we used to be one of those companies. We’ve made so many embarrassing hiring mistakes...\n\nThankfully, we've learned from our mistakes. It took us 5 years and tens of thousands of job applications… But now we have one of the most efficient hiring machines in the world.\n\nIf you want to become a hiring expert, there’s no better place to do it than with us.\n\n\n**2. Help Brilliant People Find Their Dream Jobs**\n\nOne of the things you love the most about hiring is the people.\n\nMeeting and getting to know job applicants from all walks of life is incredibly exciting. And helping them with something as important as finding a job is truly rewarding.\n\nWe’re always looking for brilliant people to join our team. And we can offer them something very few companies can. Many of our employees say they have found their dream jobs with us.\n\nJoin us, and you'll be helping brilliant people find their dream jobs.\n\n**3. Take Our Company To The Next Level**\n\nWe've been the subject of dozens of magazine articles, TV news segments, online videos and awards. People are fascinated by our success so far.\n\nBut we're only getting started. We're about to take online education to a whole new level.\n\nCurrently, our team is just 19 people. To achieve our ambitious goals we’ll need to hire many more. And these hires will make or break the future of our company.\n\nThat means your work will be critical to the future of our company.\n\n**4. Stay In Control Of Your Schedule**\n\nEvery job will occasionally have emergencies and important deadlines causing you to work long hours. That's normal. But it becomes a problem when long hours are the norm.\n\nThat's not how we choose to work. We want (and even ask) our team members NOT to work long hours. That's because we're building our team for the long run.\n\nAnd we don’t check every hour you spend working. Seeing the results is enough for us.\nJoin our team, and you’ll stay in charge of your schedule.\n\n**5. Stability You Can Count On**\n\nMost startups have huge ambitions – but little or no revenue. If you've spent years of your life in an exciting new project that never really took off, you already know how frustrating it can be.\n\nRather than burning investor money, iPhone Photography School has been highly profitable for years. We’ve never taken investor money. Our rapid growth has been funded by sales.\n\nYou won’t have to worry about our company running out of money.\n\n**6. Perks That Make A Difference**\n\nTo get the best results, we have to offer the best possible work conditions.\n\nThings like a top-of-the-line laptop, automated solutions for repetitive tasks, and investing in your education make your work more valuable. So providing them is a no-brainer for us.\n\nWe also want you to have a sense of belonging to our team. Even if you work remotely, you'll get to meet your coworkers in person at our regular team retreats.\n\nWhether it's rafting through the wilderness, sailing to a remote island, or participating in an ancient sauna ritual, you’ll remember these adventures for years to come.\n\n**7. Join A Company You Truly Believe In**\n\nMany people don't believe that their company creates a positive impact on the world.\n\nBut our company is different. We help millions of people take better photos. And we make the most beautiful online courses in the world.\n\nEvery week we receive hundreds of heartfelt [thank-you notes](https://www.facebook.com/iPhonePS/reviews/) from our students saying we helped fill their lives with the joy of photography.\n\nJoin us, and you'll work for a company you truly believe in.\n\n**What Will You Do As A Hiring Specialist?**\n\nWe get more than a thousand job applications each month. This number will continue to grow.\n\nYour job will be to review these applications and decide whether we want to continue the hiring process with each candidate. You’ll also interview the successful candidates.\n\nOver time, we'll be happy for you to take on more responsibilities in hiring. The more steps of the hiring process you can handle independently, the better it is for the company.\n\n**Here’s What We Expect From You**\n\n* We can trust your decisions in the hiring process\n* You can carry out professional job interviews independently\n* You have the patience to go through hundreds of job applications per day\n* You can “sell” our company to job applicants\n* You have an eye for what makes a photograph or a video clip visually appealing (you’ll often have to evaluate applications for visual jobs such as video editor)\n* This is a full-time position. You can do this job from anywhere in the world – including your home, our beautiful office in Riga, Latvia, or any paradise location.\n\n*If you delay submitting your application, someone else will be hired before you.*\n\n#Location\n🌏 Worldwide


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Service Provider Pro

 

closed
Americas

Customer Support  


Service Provider Pro

Americas

saas

 

part time

 

customer support

 

non tech

 

saas

 

part time

 

customer support

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
We're expanding our team and are looking for **a part-time customer support person** to help answer tickets during US business hours.\n\n[Service Provider Pro](https://spp.co) is an agency management and client portal software helping digital marketing agencies sell millions of dollars in services every month. We're a small and highly effective remote team – you'll have the autonomy to make decisions and do the best work of your career.\n# Benefits of this role\nHere's why this is a great job.\n\n* You'll play a huge role in the company. This isn't a support position where you're mindlessly closing tickets all day. Our support volume is not high but our customers expect thoughtful in-depth replies to their questions.\n* You'll work remotely. Work from anywhere and enjoy the benefits of setting your own schedule.\n* You'll work 15-20 hours per week starting out. Hours are flexible depending on your availability. \n* This is an entry level position with support for growth and more hours.\n* You'll get paid $10.00-$15.00/hour depending on your skills and experience\n# The ideal candidate\nWe're open to hiring candidates with different backgrounds, experiences, and skills. If you're talented, self-sufficient, and ambitious you might be a great fit regardless of experience.\n\nThere are some attributes that are guaranteed to make you awesome at this:\n\n* You're a self starter, you don't need constant check-ins to get things done.\n* You're good at expressing ideas in clear and concise writing. The tone of our company is very personal, and being able to write simply is a must.\n* You're tech savvy. You're able to learn new software and figure out problems as they arise.\n* You're reliable. This is a remote position and nobody is going to look over your shoulder. Show up when you say you will, do what you say you'll do.\n* Finally, you're proactive about moving the company forward. When you notice areas for improvement you take the initiative to create change. \n\n#Salary or Compensation\n$10,000 — $15,000/year\n\n\n#Location\nAmericas


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Atento Technologies Germany


closed
🌏 Worldwide

Mitarbeiter Vertrieb


Atento Technologies Germany

🌏 Worldwide

sales

 
 

bus dev

 

bus dev

 

sales

 
 

bus dev

 

bus dev

 
This job post is closed and the position is probably filled. Please do not apply.
Die meisten Geschenkgutscheine werden von großen Marken wie Amazon, Nike und Zlando ausgegeben. Das wollen wir ändern.\nDurch die Nutzung der Plattform von Atento können lokale Unternehmen nun digitale Gutscheine direkt an ihre Kunden verkaufen und sich über die Vertriebskanäle von Atento neue Einnahmequellen erschließen.\nWährend der Quarantäne haben wir ein Netzwerk von mehr als 30 Partnern (darunter die Sparkasse und Helfen-Berlin) aufgebaut, um mehr als 10.000 lokale Unternehmen zu unterstützen, damit ihre Kunden Gutscheine für bessere Zeiten kaufen können.\nWir sind ein Team von fünf Personen und suchen ein talentiertes, tatkräftiges und super freundliches Teammitglied, das uns im Vertrieb und Kundenservice unterstützt, damit wir weiterhin 30 Partnern, 10.000 lokalen Unternehmen und 60.000 Verbrauchern einen spektakulären Service bieten können.\nGoogle hat gerade Atento ausgewählt, um seine neue Geschenkkarteninitiative umzusetzen. Jetzt können lokale Unternehmen Geschenkkarten über den Google-Suchfluss über Google-My-Business verkaufen.\n\nTasks:\n\nDu bewertest und qualifizierst eingehende Leads via E-Mail und Telefon.\nDu berätst deine potentiellen Neukunden bzgl. der Nutzung und Implementierung unserer Gutscheinprodukte.\nDu präsentierst unser Unternehmen und kommunizierst die Vorzüge unseres Angebots z.B. in einer Product-Demo.\nOnboarding: In Zusammenarbeit mit den Bereichen Operations und Customer Care hilfst Du unseren Kunden nach dem Abschluss dabei unkompliziert ein weiteres Standbein für ihr Unternehmen aufzubauen.\n\n\nRequirements:\n\nDu bist ein Teamplayer mit sehr gutem Zeit- und Selbstmanagement.\nDu konntest dank deiner Kommunikationsstärke, Empathie und Überzeugungskraft erste berufliche Erfolge feiern.\nDu bist begeisterungsfähig und schreckst vor Neuem nicht zurück.\nDu bist onlineaffin.\nDu bringst eine hohe Vertriebsaffinität mit guter Überzeugungskraft mit.\nDu hast Lust auf „hohes Tempo“, fühlst dich in einem fast-paced-Environment wohl und hast Spaß daran, Themen eigenständig voranzutreiben und gemeinsam etwas aufzubauen.\nDu bist ein Teamplayer, mit einer guten Portion Humor und hast Lust auf einen starken Zusammenhalt mit deinen Arbeitskollegen.\nExzellente Deutschkenntnisse (Niveau C2) in Wort und Schrift sind Voraussetzung.\nGute Englischkenntnisse (Niveau C1) sind ebenfalls notwendig.\n...Du Lust hast, genau bei uns zu arbeiten. :-)\n\nBenefits:\n\nEin vielseitiger Job in einem schnell wachsenden Start-Up.\nDie einmalige Chance, den Aufbau unseres Unternehmens mitzugestalten.\nEin offenes, buntes und dynamisches Team mit einzigartigem Pioniergeist.\nEine vollumfängliche Produktschulung und klare Ansprechpartner, die dich jederzeit gerne unterstützen.\nArbeit erfolgt remote.\nEinstieg ab sofort möglich. \n\n#Salary or Compensation\n$30,000/year\n\n\n#Location\n🌏 Worldwide


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BuddyBoss


verified closed
🌏 Worldwide

Direct Response Copywriter


BuddyBoss

🌏 Worldwide

copywriting

 

direct response copywriter

 

direct response

 

conversion

 

copywriting

 

direct response copywriter

 

direct response

 

conversion

 
This job post is closed and the position is probably filled. Please do not apply.
**Overview**\n\nBuddyBoss specializes in building software for Online Communities, Membership sites and eLearning. BuddyBoss products are used to power over 50,000 websites. The team is distributed with over 80 members spread over 11 countries.\nThe company is looking for a talented Direct Response Copywriter to join its fast growing team and help in refining and scaling the company’s marketing efforts. \n\n\n**Key Duties & Responsibilities**\n* Conduct customer and industry research so you can develop a rich understanding of the motivations and fears of our audience, allowing you to craft compelling copy that converts\n* Develop a deep understanding of our products and services and how they benefit our customers\n* Research the competition and compare. Understand the benefits of using our products over competitors and continuously share feedback and ideas with the marketing and product teams about what improvements can be made to the product that can in turn have a big impact on conversions. \n* Lead the development of the core messaging for every new product launch and marketing campaign by writing persuasive and audience-focused copy. \n* Write copy for every step in our funnels including ads, landing and sales pages, video sales letters (aka VSL), marketing video scripts, and marketing emails. \n* Work together with our marketing team members to optimize the conversion in every step of our funnels. \n* Help refine existing funnels and marketing content to improve conversion and improve alignment to the core messaging. \n* Develop systems to help the team keep our messaging and brand voice consistent across all customer communications. \n\n\n\n**Required Skills and Qualifications**\n* You measure your copy’s success by CTR, conversion rate, and ROAS \n* You have at least 2 years of experience with direct response copywriting.\n* You think like a marketer and know how to craft copy that sells to the particular audience you are targeting. \n* You understand the difference between active voice and passive voice.\n* You use- or have used- the Flesch Kincaid Reading Level function in Microsoft Word, or at least the Hemingway App.\n* You have the ability to write persuasive direct response copy that cut through the clutter. \n* You have the ability to grab your readers’ eyeballs, focus them on your headline, lead them to your first sentence, and keep them hanging on your every word to the very end.\n* Your copywriting portfolio can demonstrate that you have the skills you need to capture the interest an audience and push them towards taking action\n* You have experience working with marketing teams to create and publish a campaign for a new product launch while developing the core messaging and the copy necessary for the launch. \n* You have great editing skills and are open to feedback. \n* You have a positive attitude and have the energy and enthusiasm that fits well with BuddyBoss’s company culture. \n* You are an excellent communicator whether in-person, on video calls, or through emails and Slack messages.\n* You are skilled in crafting tailored messaging for various audiences and segments. \n* You have previously worked in an industry related to ours (software, SaaS, eLearning, online communities, membership sites) or have the ability to quickly research and develop a deep understanding of an particular audience or industry \n* You have previously mentored other team members and are interested in taking a leadership role in the company. \n* Bonus if you have worked on creating brand guidelines from scratch for an organization. \n \n\n#Salary or Compensation\n40k to 65k USD/year\n\n\n#Location\n🌏 Worldwide


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This job post is closed and the position is probably filled. Please do not apply.
Customer Support Specialist\n\n\n\nLocation: Remote (PT Time Zone)\n\n\n\nRiverside.fm is the one-stop platform for podcasters and content creators. On riverside.fm, content creators can record in studio-quality remotely, with both audio and video. Since launching, we have experienced rapid growth and need someone who can help us navigate this growth by providing fast and tailored support to all customers.\n\n\n\nOn riverside.fm, we are just as well known for our customer support as we are for the high quality of recordings. \n\n\n\nWe’re looking for someone to join our team as a Customer Support Specialist. This position is for someone creative, passionate about the podcast community and the wider tech scene, customer-focused and willing to work outside strict hours to offer support and advice to clients. You'll be building our help desk and providing direct support to customers. \n\n\n\nThis is an exciting opportunity to get involved with a fast growing startup with huge potential to revolutionise the podcast market and, more widely, the future of content creation. \n\n\n\n**Key Responsibilities**\n\n* Respond in real time to customer queries, ranging from pricing enquiries to technical concerns; \n\n* Write help desk articles; \n\n* Conduct research to form a database of questions and answers accessible to customers; \n\n* Track and consolidate customer feedback, market data and solutions to create a category-defining startup in the content creation market. \n\n\n\n**Required Skills And Experience**\n\n* 1 year in a customer-facing role (desirable)\n\n* You enjoy writing, and doing so quickly and clearly with superior English-language communication skills both oral and written;\n\n* Optimistic and enthusiastic; \n\n* Can empathise with users and quickly grasp the issues they’re facing;\n\n* Computer proficiency; \n\n* Ability to explain complex topics clearly and concisely;\n\n* Ability to work in a remote team through self-motivation and independent initiative.\n\n\n\n#Location\n🇺🇸 US-only


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SafetyWing


verified closed
🌏 Worldwide

Customer Service Representative


SafetyWing

🌏 Worldwide

customer service representative

 

customer support

 

support

 

non tech

 

customer service representative

 

customer support

 

support

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
We are looking for a Customer Service Representative to join our fully remote team in a fast-growing startup. We love to be helpful and guide our customers with any problem, big or small.\n\nCurrently we have two products: Travel Medical Insurance and Health Insurance (for companies and individuals). Our customers are from all over the world, but the service is mainly provided in English and therefore excellent English skills are essential. Some experience with insurance, customer service, tech or health care would be very relevant for the job.\n\n**Responsibilities**\n\nOur customer service team is fully remote and works in different time zones to provide a 24/7 customer service live chat and email response. You would mostly be working on your own during your shifts and therefore independence and resourcefulness are key qualities for this job. However, we do have a friendly and helpful global team and we’re also definitely working for someone who is a joy to work with. The job can easily be combined with other commitments, if they can be put on hold when you're needed.\n\n**Requirements**\n\nOur principles for customer service are:\n\nBe honest\nHelp the customer\nBe clear and concise\nBe kind and make the customer happy\nPractical Information\n\n\nExpected hours per week: Approximately 20 hours (varies) \n\n#Salary or Compensation\nStarting salary is $15/hour/year\n\n\n#Location\n🌏 Worldwide


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Skedda

 

verified closed
🌏 Worldwide

SaaS Customer Success  


Skedda

🌏 Worldwide

non tech

 

customer success

 

customer support

 

saas

 

non tech

 

customer success

 

customer support

 

saas

 
This job post is closed and the position is probably filled. Please do not apply.
We’re looking for a friendly, helpful and tech-savvy person that loves teaching people how to use things.\n\nWe’re an Australian-based SaaS company, and it's getting a bit tricky for us to look after all of our fans in the various parts of the world.\n\nYour role will be to help our prospective and existing customers to demonstrate how Skedda can add value to what they do.\n\nWe're a small team, so you'll have a big impact!\n\n**Your day-to-day will involve:**\n\nAnswering email/chat questions from prospective and existing customers\nHelping customers find solutions to their unique scenarios\nCalls and demos with potential customers\nCollect and report feedback for driving product-development decisions\n \n**For this role we need you to:**\n\nBe motivated to help people with their questions\nHave a friendly, engaging and relaxed style\nDemonstrate outstanding written and verbal communication in English\nBe generally interested in SaaS products\n \n**About Us:**\n\nSkedda is a cloud-based, business-to-business SaaS platform for managing bookings for 'spaces' at venues. It is used by a wide spectrum of organisations to enable self-service bookings for their rooms, desks, studios, halls, courts or any other kind of 'space'. It’s truly an international product, with active customers in over 2500 cities globally.\n\nWe are 100% bootstrapped, profitable, and growing. We (the founders) build and run the product, and we’re dedicated to improving it on a daily basis.\n\nWe'd love you to join the team!\n\n#Location\n🌏 Worldwide


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ElevenYellow Pte Ltd


closed
Worldwide *latam Time Zone Preferred

Customer Success Hero


ElevenYellow Pte Ltd

Worldwide *latam Time Zone Preferred

customer support

 

saas

 

non tech

 

customer support

 

saas

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
Customer Success Hero\n\nApplicants in UTC-7 and UTC-5 timezones (e.g. Mexico, Chile, Brazil) are preferred.\n\n**What we’re looking for**\n\nWe’re looking for a savvy support specialist. With your teammates, you’ll be the helping hand that users can count on. \n\nWhen you join our customer success team, we’ll help you learn all the nooks and crannies of one of our products so that you can confidently help our users grow with us. Having a curiosity for how social media works is something we really value, but above all - you should love helping people.\n\nIf you love helping customers succeed, and think that customer success is all about conversations, understanding needs, and being proactive, we’re probably a great fit.\n\n**Who we are**\n\nWe’re a startup studio that’s got dozens of consumer facing products across the globe. Much like this position, we’re a fully remote team with an awesome, laid-back spirit. \n\n**ElevenYellow has some pretty neat perks**\n\nWe’re a fantastic, close-knit team that doesn’t abide to a rigid rulebook. Here’s what you can expect when you join us:\n\n* Work remotely \n* We’re an experienced remote team so feel free to pick up your laptop and work wherever you want. The only things you need to make sure of is that you have a reliable internet connection, and that you’re comfortable working remotely (hammocks can be pretty comfortable).\n* Take a vacation\n* Time off is important and it’s something we encourage. We expect you to take time off work, with three weeks being the bare minimum. Take time off as you need, when you need.\n* Meet the team on yearly retreats\n* We do yearly, week-long retreats and we’d love if you joined us (we pay your way, don’t worry). It’s important to meet each other in person and we value time spent with one another (whether that’s on Slack or face-to-face). We’ve met up all over Europe and islands across South East Asia. All in good fun.\n* We’re a laid back bunch\n* While team retreats sound awesome (and they are), our company ethos is what we value the most. Life is all about enjoyment, and work should be too. We’re all laid back and understand the human side of work and play.\n\n\n**Other notable perks**\n\n* A set budget for your health insurance coverage\n* A self improvement budget so you can keep learning\n* Gym membership coverage\n\n\nWhile having customer support experience is a HUGE bonus for this role, we’re completely prepared to show you the ropes. Prior customer support experience isn’t necessary for us, you just need to be prepared to learn and ask questions to make yourself comfortable (don’t be shy).\nBefore we forget\nWe’re an equal opportunity employer and we encourage everyone to apply. We respect genders, ethnicities, boundaries, friendships, and the human aspect of work\n\n\n\n\n# Responsibilities\n**What you’ll be doing**\n\nOffering an awesome support experience is a team effort and something we’re constantly trying to improve.\n\n**You’ll be helping us hit our goals by:**\n\n* Thoroughly learning the ins and outs of one of our products\n* Promptly responding to customers via email\n* Helping them solve their product or service problems\n* Helping us improve customer experience by providing feedback\n* We do have some expectations\n\n\n# Requirements\n**What you’ll be doing**\n\nOffering an awesome support experience is a team effort and something we’re constantly trying to improve.\n\n**You’ll be helping us hit our goals by:**\n\n* Thoroughly learning the ins and outs of one of our products\n* Promptly responding to customers via email\n* Helping them solve their product or service problems\n* Helping us improve customer experience by providing feedback\n* We do have some expectations\n\n\n\n#Location\nWorldwide *latam Time Zone Preferred


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Carb Manager


verified closed
United States and Canada

Customer Support Specialist


Carb Manager

United States and Canada

customer support

 

health

 

mobile app

 

saas

 

customer support

 

health

 

mobile app

 

saas

 
This job post is closed and the position is probably filled. Please do not apply.
Hey there! 👋 \n\n\n\n**Carb Manager** is the #1 diet and fitness app for people on low carb and Keto diets, available on iOS, Android, and the web. Altogether, we've helped millions of people lose weight and achieve their health goals. We consistently rank over 4.8/5 on the iOS App Store and Google Play with over 500,000 reviews. Check out our hashtag on Instagram, with thousands of enthusiastic posts! 🥑🙌\n\n\n\nWe're growing rapidly. 2020 was a breakout year for Carb Manager, and we’re soon launching a whole new version of our app. It’s an exciting time!\n\n\n\n### About Our Company\n\nCarb Manager is fun and casual, with a strong “start-up” vibe, though our product has an 11-year history. We chit chat, send GIFs, discuss current affairs, TV shows, and share pet photos 🐓 in our Slack channels.\n\n\n\nWe've always been a 100% remote company.\n\n\n\nThis is a fantastic company to work for that puts employees first and offers:\n\n\n\n* The benefits of a remote lifestyle \n\n* The reach and impact of an established brand\n\n* The energy and dynamism of a startup\n\n* The stability of a profitable company with strong financials\n\n* A creative, entrepreneurial, friendly, and supportive culture\n\n* The ability to make a real, positive impact in the world\n\n* Competitive pay\n\n* Yearly company retreats (post-pandemic)\n\n* Direct access to the founder/CEO\n\n* The ability to create and define your role\n\n* Growth potential\n\n* Paid subscriptions to any tools or services required to crush it in your role\n\n* A kind, endlessly interesting, and international team\n\n\n\nFull-time positions include:\n\n* Comprehensive health/dental/vision benefits\n\n* 401(k) (available in the US)\n\n* Paid parental leave\n\n* Generous vacation time and 12 paid holidays\n\n\n\nWe are open to filling this position on either a full-time or part-time basis.\n\n# Responsibilities\n As part of a team that acts as the primary point of contact between our company and our customers, the role of the Customer Support Specialist is truly vital. We're looking for an amazing person who can provide thoughtful, empathetic, and technically sound support and advice to our customers, whether they are just starting out, have encountered a problem, or just want to provide feedback. This role requires a mix of tech savvy, writing talent, communication skills, and the ability to easily convey technical information to a general audience.\n\n\n\n* Respond to customer queries in a timely and accurate way within our help desk software, Intercom\n\n* Identify customer needs and help customers use specific features\n\n* Facilitate customer success: Help customers achieve their goals\n\n* Contribute to written external and internal knowledge base content\n\n* Analyze and report product bugs and usability problems\n\n* Update our internal tools with information about technical issues and useful discussions with customers\n\n* Monitor customer feedback on social media and reach out to provide assistance\n\n* Share feature requests and effective workarounds with team members\n\n* Inform customers about new features and functionality\n\n* Follow up with customers to ensure their technical issues are resolved\n\n* Gather customer feedback and share with our Product, Sales and Marketing teams\n\n \n\n# Requirements\n* Proven record of customer support expertise\n\n* Keen interest in helping people achieve success with lifestyle and diet goals\n\n* Tech savvy, with the ability to quickly understand and problem solve technical issues\n\n* Superbly patient and empathetic\n\n* Entrepreneurial spirit\n\n* Experienced and comfortable using a variety of apps, ranging from customer support platforms to team communications, performance, and project management tools. We use Intercom, Slack, Zoom, GSuite, Notion, Klaus, and Document360.\n\n* Excellent command of English, with impeccable writing skills\n\n* Ability to thrive in a small, globally distributed, remote company, that values fun and productive team communications\n\n* Flexible and capable of adapting to the needs of a fast-growing company\n\n\n\nIn addition, these qualities would be a plus:\n\n* Fluency in a language other than English, especially Spanish or French\n\n* Formal technical writing training and/or experience\n\n* An interest in nutrition in general, and Keto in particular\n\n* Advanced technical skills, such as web development, QA testing, or data analytics\n\n\n\nSince we are a remote team, you’ll need to have:\n\n* Your own dedicated workspace\n\n* High-quality Internet access\n\n* A regular schedule that fits your situation but is flexible to cover gaps and to participate in team and company meetings in real-time. We’re headquartered in the U.S. west coast.\n\n\n\nCandidates must be based and authorized to work in the U.S. or Canada.\n\n#Location\nUnited States and Canada


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply.
Howdy 👋 We’re the folks at [SkyVerge](https://www.skyverge.com/), where we build products (like [WooCommerce Memberships](https://woocommerce.com/products/woocommerce-memberships/) and [Jilt](https://jilt.com/)) that help over 100k+ eCommerce brands grow and manage their businesses. Our team is 100% remote, with 36 people distributed all over the world.\n\nWe’re looking for a friendly, talented Customer Support Specialist to join our team and help support our entire suite of products: a suite of WordPress plugins for WooCommerce, and Jilt, an email marketing platform built for eCommerce.\n\nYou’ll be the first point of contact for hundreds of thousands of eCommerce stores, helping them with problems, and answering questions. As part of a small team, you'll likely get your hands dirty with a little bit of everything. \n\n**You should be:**\n* Excited to be on the customer’s team -- you’ll need to understand and empathize with their problems before you start fixing things\n* A self-starter, capable of working independently \n* Dedicated to constant experimentation & learning\n* Comfortable writing and publishing customer facing documentation\n* Familiar with HTML / CSS / JavaScript\n\n**Bonus points if you also have:**\n* Experience with WordPress\n* Experience with WooCommerce (or other eCommerce platforms)\n* Experience with PHP, or another programming language\n* Experience in a Technical Writing role\n* Native-level fluency in a language other than English (We love being able to support customers in their native language!)\n\n**You’ll be responsible for:**\n* Assisting customers by troubleshooting technical problems and logging detailed issue reports for the engineering team as needed\n* Answering pre-sales questions and other feedback from customers\n* Writing technical documentation and other content so customers can help themselves\n* Documenting and optimizing our support process to improve customer satisfaction\n* Helping our product, engineering, and marketing teams identify areas where we can improve the customer experience\n* Monitoring social media and forums where customers may have questions or issues with our products and get them the help they need\n\n**Why you’ll love working with us:**\n* Kind, wonderful teammates that enjoy their work as much as you do\n* Competitive salary\n* Annual company retreats (read about [our last adventure in Scotland!](https://www.skyverge.com/blog/skytrip-2019-recap/))\n* Fantastic benefits: 28 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!\n* Transparent culture (check out [our team wiki](https://hq.skyverge.com/working-at-skyverge/))\n\nCurious to learn more? Read our full position overview and [apply here](https://apply.workable.com/skyverge/j/9C86F2EAF1/). We're excited to meet you! Applications accepted through **August 14th.**\n\n\n*We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.*\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply.
SafetyWing (YC w2018) is building a global social safety net. We currently offer a global health insurance, and a global travel medical insurance for remote workers and digital nomads.\n\n\n\nAs Head of Revenue you will manage teams for inbound and outbound sales, partnerships, as well as account management. You will be a part of the core team, playing a key role in the operations and strategic planning of the company. \n\n\n\n\n\n# Responsibilities\n - Improve sales performance and customer satisfaction\n\n- To select, analyze and report on key metrics to the team on a regular basis\n\n- Making long and short term plans to grow our products exponentially using partnerships, sales and account management (we don’t do ads).\n\n- Leading your teams and ensuring they creatively solve their problems, and reach their goals\n\n- Be able to explain which methods we are experimenting with / scaling and why\n\n- Help identify and recruit the right people\n\n\n\nOur core team consists of about 15 people full time, as well as more than 20 people part-time. We work fully remotely, but have our official headquarters in San Francisco. We typically meet in person about once per quarter. The last three gatherings have been in respectively San Francisco, Mexico and Norway.\n\n\n\nSalary and benefits:\n\n- Competitive salary and equity\n\n- Benefits\n\n- Regular team gatherings around the world\n\n- Fully remote: work from anywhere\n\n \n\n# Requirements\nQualifications:\n\n- Entrepreneurial attitude\n\n- Comfortable with analyzing data \n\n- Leadership skills: an ability to make people around you fulfill their potential\n\n- Project management skills: the ability to plan a project, gather the resources through and see it through to completion no matter what challenges you encounter\n\n\n\nWe like to work with people who:\n\n- Think for themselves instead of copying others.\n\n- Are willing to try new things, even with the risk of failure.\n\n- Are intellectually curious and open to new ideas.\n\n- Are creative and bold in the face of any problems.\n\n- Have strong integrity and do the right thing\n\n \n\n#Salary or Compensation\nCompetitive salary and equity/year\n\n\n#Location\n🌏 Worldwide


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Bietigheim Sunshine Solutions


closed
🇪🇺 EU-only

Ecommerce Product Researcher


Bietigheim Sunshine Solutions

🇪🇺 EU-only

research

 

e-commerce

 

product manager

 

non tech

 

research

 

e-commerce

 

product manager

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
Bietigheim Sunshine Solutions is hiring to expand its E-Commerce Team. As a fast-paced E-Commerce Business, that is selling internationally, we believe in giving our Shoppers the best selection of modern and fitting products. That is why we always strive to research and find the best products.\n\nWe are looking for a Product and Market Researcher, to comb the web for products, that matches our goals. Your task will be to check out our competitors, AliExpress and also look at Market Movements to find and assemble a daily list of products to sell and market. Thinking outside the box and being able to foresee product success, is key.\n\nWe work with a Scrum-like team-structure and we put a lot of focus on transparency and team-wide results. \n\n# Responsibilities\n - Keeping an eye on the competition\n- Search AliExpress and similar websites for new products\n- Predict needs in the Market and find products matching that need\n- Provide Writing team with sources and images\n- Report to the CEO with results \n\n# Requirements\n- Deep understanding of Internet Research\n- Understanding of the E-Commerce world\n- Be self-disciplined and motivated as well as a team player. Be extremely organized and detail oriented but also be creative and innovative.\n- Speak English on a proficient level\n- Need excellent communication skills via Email, Slack, Phone etc.\n- Ability to work in a fast-paced segment of the E-Commerce World\n- Have a thirst for knowledge! Constantly reading, studying and testing. \n\n#Salary or Compensation\n$33,000/year\n\n\n#Location\n🇪🇺 EU-only


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Bietigheim Sunshine Solutions


closed
🇪🇺 EU-only

Ad Marketing Expert


Bietigheim Sunshine Solutions

🇪🇺 EU-only

advertisement

 

analytics

 

stats

 

marketing

 

advertisement

 

analytics

 

stats

 

marketing

 
This job post is closed and the position is probably filled. Please do not apply.
Bietigheim Sunshine Solutions is hiring to expand its E-Commerce Team. As a fast-paced E-Commerce Business, that is selling internationally, we believe in giving our Shoppers the best selection of modern and fitting products. That is why we always strive to reach our customers on all platforms.\n\nWe are looking for a Digital Marketing Expert, that has knowledge in the usage of the Facebook Business Manager. You should be able to create Ads on Facebook and Instagram, set Target Groups and analyze the Analytics Results. You do not shy away from creating beautiful Ad Sets and writing good Ad Descriptions for the sake of reaching more customers.\n\nYou are dedicated and always willing to try new things out. Being creative is a must-have and exploring new Ad Platforms is not unfamiliar to you. Conventional Ad Dogmas are familiar to you, but you do not follow them religiously. You look outside the box. \n\n# Responsibilities\n - Creating Facebook Ads\n- Analyze Ad Performance\n- Look for improving Advertisements\n- Integrating into Shopify Shops \n\n# Requirements\n- Deep understanding of the Facebook Business Manager\n- Experience in Ad Marketing and target setting\n- Analyzing Ad Results is not unfamiliar to you\n- Understanding of the E-Commerce world\n- Be self-disciplined and motivated as well as a team player. Be extremely organized and detail oriented but also be creative and innovative.\n- Speak English on a proficient level\n- Need excellent communication skills via Email, Slack, Phone etc.\n- Ability to work in a fast-paced segment of the E-Commerce World\n- Have a thirst for knowledge! Constantly reading, studying and testing. \n\n#Salary or Compensation\n$45,000/year\n\n\n#Location\n🇪🇺 EU-only


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This job post is closed and the position is probably filled. Please do not apply.
We’re looking for a friendly, helpful and tech-savvy person that loves teaching people how to use things.\n\nWe’re an Australian-based SaaS startup, and it's getting a bit tricky for us to look after all of our fans in the various parts of the world.\n\nYour role will be to help our prospective and existing customers to demonstrate how Skedda can add value to what they do.\n\nWe're a small team, so you'll have a big impact!\n\n**Your day-to-day will involve:**\n* Answering email/chat questions from prospective and existing customers\n* Helping customers find solutions to their unique scenarios\n* Collect and report feedback for driving product-development decisions\n \n**For this role we need you to:**\n* Be motivated to help people with their questions\n* Have a friendly, engaging and relaxed style\n* Demonstrate outstanding written and verbal communication in English\n* Be generally interested in SaaS products\n\n**About Us:**\n\nSkedda is a cloud-based, business-to-business SaaS platform for managing bookings for 'spaces' at venues. It is used by a wide spectrum of organisations to enable self-service bookings for their rooms, desks, studios, halls, courts or any other kind of 'space'. It’s truly an international product, with active customers in over 2500 cities globally.\n\nWe are 100% bootstrapped, profitable, and growing. We (the founders) build and run the product, and we’re dedicated to improving it on a daily basis.\n\nWe'd love you to join the team! \n\n# Requirements\nThe position is full-time and fully remote but does require that live in a timezone that is in **UTC -4 or UTC -5** such as Central / Eastern USA & Canada, South America etc.\n\n#Location\nCentral / Eastern Usa & Canada, South America


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Numbrs Personal Finance AG


closed
🌏 Worldwide

Customer Support Representative


Numbrs Personal Finance AG

🌏 Worldwide

support

 

customer support

 

customer success

 

agent

 

support

 

customer support

 

customer success

 

agent

 
This job post is closed and the position is probably filled. Please do not apply.
The Numbrs Personal Finance AG is a global leading technology company. Our product is Numbrs, one of the most widely used banking apps in Germany.\n\n\n\nThe app provides millions of users with the best technology platform for easily managing their personal finances and assets. Numbrs is one of the best-funded FinTechs worldwide, backed by renowned investors.\n\n\n\nThe Numbrs business division solves some of the most complex business problems in the financial industry today. We are a team of professional, hard-working, supportive and entrepreneurial individuals with a passion for execution, headquartered in Zurich, Switzerland.\n\n\n\nWe are seeking professionals who can thrive in a fast-paced environment where attention to detail, excellent communication skills, and a talent for delivering out-of-the-box ideas are essential. Do you want to have a real impact on the future of the financial industry? Join Numbrs.\n\n\n\n**Job Description**\n\n\n\nAs part of our support team, you will solve customer inquiries (via email, chat, media monitoring), identify, troubleshoot and resolve issues encountered by customers. Thanks to your empathy and professionality, you deliver an excellent customer experience by e-mail and through our chat. You work closely with technical teams to report customer issues while providing timely status updates to our users. You will collect and analyse customer feedback as well as possible trends in customer issues, in order to provide insights and suggestions on how to improve our product and processes.\n\n\n\n**Key Qualifications**\n\n* Native German and high level of English\n\n* 1-2 years of work experience in an administrative or organizational role\n\n* Ability to effectively prioritise and escalate user issues as required\n\n* Advanced customer service skills: active listening, empathy, conflict resolution, problem-solving, and professionalism\n\n* Quick to learn and fast to adapt to changing environments\n\n* Ability to multi-task, work independently, and make accurate decisions with a sense of urgency\n\n\n\n**Ideally, candidates will also have**\n\n* Prior experience in customer support\n\n* Strong technical understanding and interest in internet companies and mobile apps\n\n\n\n**Location: Remote**\n\n#Location\n🌏 Worldwide


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ORCID


verified closed
🌏 Worldwide

User Support Specialist


ORCID

🌏 Worldwide

api

 

tech

 

non-profit

 

customer support

 

api

 

tech

 

non-profit

 

customer support

 
This job post is closed and the position is probably filled. Please do not apply.
WHO WE ARE\nORCID (​https://orcid.org/) is an independent non-profit organization that serves the global research community. Our mission is to connect research and researchers, with a strong focus on user control and privacy. Launched in October 2012, there are now over 8,000,000 registered ORCID users, more than 1,100 member organizations, and over 30 staff members in 15 countries. Our website and Registry (orcid.org) are published in 11 languages.\n\nWe are a mission-driven not-for-profit organization grounded by our core values: we are open, transparent, collaborative, global, diverse, inclusive, trusted, and persistent. We are committed to our values and welcome applications from all qualified candidates. Our team is diverse, and based around the globe.\n\nTHE ROLE\nORCID, a mission-driven non-profit organization, is seeking an enthusiastic and motivated team member with exceptional communication skills to join our user-centric and highly responsive Support Team. The successful candidate will join our remote team, responding to user queries from researchers around the world, answering questions and providing guidance on how to use the ORCID Registry.\n\nOn average, ~70% of your time will be spent on user queries, answering ~500 tickets a week, with the remaining time dedicated to other projects, such as workflow improvements, documentation, ticket analytics, reviewing spam accounts or additional projects as needed. We are a small and highly collaborative team, where you will play an integral role in identifying ways we can improve the user support experience, including improvements to our processes and workflows.\n\nThis position is full time (40 hours/week) and, like all positions at ORCID, is remote. Candidates must be able to work during Europe or Americas standard business hours (Mon-Fri) with at least four hours daily between 1200-2000 UTC, with recurring meetings at 1500 UTC.\n\n# Responsibilities\n RESPONSIBILITIES\nWorking with ORCID colleagues, the User Support Specialist will be responsible for ensuring that we support our global user community and will serve as the “voice of the user” within the organization. The key responsibilities include:\n\n* Providing timely and friendly replies to user queries (cca. 500 per week) via the Zendesk platform, in English, Spanish and Portuguese\n* Identifying process improvements for the ticketing and user feedback workflows and other ways we can improve the user support experience\n* Reporting bugs to the Development team\n* Sharing feedback and feature requests from users with the Product team\n* Assisting with writing and reviewing documentation for users\n* Reviewing suspect accounts to identify spam\n* Participating in calls and projects with other teams as needed to provide a “voice of the user” to the organization\n* Assisting with other projects as needed \n\n# Requirements\nREQUIREMENTS\n* Fluent written and spoken communication in all 3 languages: English, Spanish and Portuguese. Additional languages a plus.\n* 1-2+ years experience providing user support via a helpdesk platform (Zendesk or similar) or via email. Administrator experience with Zendesk or a similar tool preferred.\n* Exceptional communication skills and a strong work ethic; ability to prioritize effectively and get things done in a dynamic environment\n* Experience extracting and communicating actionable recommendations from feedback and data\n* Motivated and results-driven, with a high-level of energy, enthusiasm, and initiative\n* Tech-savvy and able to troubleshoot technical issues\n\nNICE TO HAVE \n* Experience working remotely\n* Experience working for a startup or in the research community\n* Experience improving support workflows and processes\n* Experience resolving disputes or other sensitive issues\n* Experience writing documentation\n* Experience with analytics, especially with ticket data\n\n#Location\n🌏 Worldwide


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15Five

 

closed

Customer Support Specialist  


15Five


customer support

 

non tech

 

customer support

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
OVERVIEW \n\nOur goal is to exceed expectations through not only our next-generation product, but through our amazing service as well. Our Customer Support team is integral to building great relationships with our partners so that we can continue to strengthen our brand and build our business. \n\nThe Customer Support Specialist is responsible for assisting with support issues through chat, email, and occasionally video. A 15Five product expert, you will be the face of our brand and the first-line support for our customers.\n\nAREAS OF FOCUS \nCustomer Service (50%)\nTechnical Writing (5%)\nTechnical Troubleshooting (40%)\nPeer Coaching (5%)\n\n\nABOUT 15FIVE\n\n15Five is a people and performance platform that instantly upgrades each and every manager. It works by combining employee engagement, continuous performance management, and manager effectiveness software with education, services, and community. At the heart of our approach is Best-Self Management, an evidence-inspired strategy for cultivating world-class managers and transforming organizations by unlocking every employee’s potential. With our holistic solution, CEOs, HR leaders, and managers create highly-engaged, high-performing organizations.  \n\nWe work with over 2,000 forward-thinking companies that use our solution to bring out the best in their people, including big brand names like Credit Karma, WP Engine, Adobe, and Fitbit. 15Five is backed by Next 47, Origin Ventures, Point Nine Capital, and Matrix Partners. Its headquarters are based in San Francisco, with offices in New York and Raleigh, NC. The company is working 100% remotely during the COVID-19 pandemic. \n\nWe’re excited to continue building out a diverse team that prioritizes inclusivity and celebrates everyone’s unique identity. To support our people, 15Five believes in flexible working arrangements, non-gendered Parental Leave, Flexible Time Off, Sick Time Off and extensive training and development including but not limited to Diversity, Equity & Inclusion, Best-Self Management, strengths discovery and alignment and Manager specific development opportunities. \n\nResearch shows that while men apply for jobs when they meet an average of 60% of the criteria, womxn and other underrepresented folx tend to only apply when they check every box. So, if you think you have what it takes but don't necessarily meet every single point listed below, please apply - you could be exactly who we are looking for! \n\nOur Mission, Vision & Values \nOur People and Culture\n\n\n


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DSER


closed

Backend Entwicklerin Für Fintech Unternehmen


DSER


finance

 

backend

 

non tech

 

finance

 

backend

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
\nEntscheide dich für eine Karriere als Backend Software-EntwicklerIn in unserem Unternehmen – und präge unsere Private-Banking-Suite. Der/die Backend-EntwicklerIn erstellt Bedarfsanalysen sowie Konzeptionen und kümmert sich um die Entwicklung und Implementierung der Software.\n\nWas du bieten solltest:\n\n\n* Du verfügst über ein erfolgreich abgeschlossenes Studium der Informatik oder eine Ausbildung zum Fachinformatiker für Anwendungsentwicklung auf einem relevanten Technologie-Stack\n\n* Du besitzt fundierte Kenntnisse im Bereich Webentwicklung mit Java (mind. 2-3 Jahre)\n\n* AOP und DI mit Guice / Spring sagt dir etwas\n\n* Du bist geübt im Umgang mit Test-Tools (Unit-Test, EasyMock, In Memory Datenbanken (HSQL, H2), Arquillian)\n\n* Die gefallen Dir unsere Datenbanken (PostgreSQL, JPA, Hibernate, Query-Analyse)\n\n* Wie sieht es mit unseren Codestrukturen aus? (Git, Maven, Jenkins, Java Profiler, ActiveMQ, Quartz, Jasper Reports, Swagger)\n\n* Du hattest schon Umgang mit JIRA und Confluence-Erfahrungen sowie Umgang mit der Linux-Konsole (z.B. CentOs, Debian)\n\n\n\n\nWas wir bieten:\n\nWir bieten ein nachhaltiges Arbeitsumfeld in dem wir Deployment-Schmerzen und Burnout durch Eigenverantwortung des Teams und DevOps-Praktiken verhindern wollen. Egal, ob du zuhause, von unterwegs oder im Büro arbeiten möchtest, wir kümmern uns darum, dass du alles bekommst, was du brauchst.\n\n\n* Remote oder im Büro\n\n* Wunsch-Hardware\n\n* Aus- und Weiterbildung\n\n* Kostenlose Getränke\n\n* Frisches Obst\n\n* Altersvorsorge\n\n* 30 Tage Urlaub\n\n\n


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Notarize

 

closed

VP Customer Success  


Notarize


customer support

 

non tech

 

customer support

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sale, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age. \n \nOur business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal transactions processed remotely. We’ve been dealing with a number of challenging (but interesting!) scalability issues, as more and more global enterprise companies look to Notarize to help them speed up business processes and provide better customer service in a new, fully-remote world. We’re building the team that will operate a critical platform company in tomorrow’s economy.\n\nWe're looking for a passionate customer success leader who can create processes and track key metrics to ensure the highest levels of customer engagement and satisfaction. In this crucial role, you'll be responsible for the full customer lifecycle (including on-boarding, support, advocacy, retention, etc) across multiple product lines, and you will mentor and scale a team of empathetic CSMs in a high-energy, customer-first culture.\n\nNotarize is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We'd love to hear from you. \n


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ZOE

 

closed

Marketing Associate  


ZOE


marketing

 

non tech

 

marketing

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
We're a start-up company that is redefining how people approach their health. Over the past three years, we have run the world's largest in-depth nutrition study in partnership with scientists from leading institutions including Harvard, Massachusetts General Hospital, Stanford, and King’s College London. \n\nWe combine scientific research and cutting-edge AI to unlock the power of science for every body. Our vision is a world where everyone can take control over their health by understanding their unique biology.\n\nWe are looking for a friendly and hardworking Nutritionist or Dietitian to join our growing marketing team as a Marketing Associate. You will own planning, producing content for, and managing organic social media activity for ZOE as we ramp up our business in the US, and eventually around the world. \n\nBoth creative and analytical, you’ll ensure consistency and clarity in our brand expression and scientific communications. We’re looking for someone with creative energy, a scientific background and drive to take our social channels to the next level. \n\nFAQs\n\nCan I work remotely full-time?\nEveryone is currently working remotely due to COVID. Our office is based in Waterloo and Boston and we intend to return to it at least part-time when we deem it safe in 2021.\n\nWhat's it like to work at ZOE?\nThe ZOE team is diverse, dynamic and data-driven. We have an open and honest culture that delights in learning, thrives in collaborating and likes to have fun. \n\nWe have flexible working that's focussed on driving results at pace. \n\nWe get together to socialize on Zoom and now, have some socially distanced park dates together when we can. If karaoke is your thing, you'll fit in just fine. \n\nWhat are the values of ZOE?\n\nA scientific mindset 🧪\nWe are curious learners seeking the truth. We learn best by using data and careful experimentation. We are self-aware and know about the limitations of our knowledge, while always seeking to challenge and improve it.\n\nHave courage, we’ve got your back ⚡️\nWe trust, respect and support our colleagues to take responsibility and deliver fast. We try to act selflessly and make time to help each other so we advance together.\n\nPut users interests first ☝🏽\nWe start by understanding our users and empowering them to achieve their goals. We earn their trust by connecting to them authentically and respecting their privacy.\n\nRespectfully inclusive 🌎\nWe promote diversity of ideas and thinking because we value what makes each of us unique in our science, our company, and the community. Our language is polite, positive and empowering, encouraging participation.\n


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ImFusion


verified closed

Research Scientist For Medical Imaging


ImFusion


medical

 

non tech

 

medical

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
\nWhat we offer\n\n\n* Utilize your technical skills and contribute to creative and exciting projects with renowned customers around the world\n\n* See your work integrated in actual medical products that improve patients’ lives\n\n* Be part of a young, dynamic and highly skilled team where you can both have an impact and continue to learn\n\n* Stay connected with the academic community, write scientific papers and attend conferences\n\n* Learn from the best with our in-house mentoring program\n\n* Benefit from flexible working hours, the option to work 100% remotely can be discussed for this position\n\n* Join us full-time or part-time (28-40h/week)\n\n* Earn a competitive salary based on your experience\n\n\n\n\nTasks and responsibilities\n\n\n* Develop medical imaging algorithms with a focus on Cone Beam Computed Tomography and 2D/3D registration\n\n* Integrate Deep Learning into registration and reconstruction pipelines\n\n* Contribute to the productization of our of our X ray based imaging framework\n\n* Manage projects in close collaboration with our industry customers\n\n* Supervise junior software developers and students\n\n\n\n\nSkills and requirements\n\n\n* PhD in Computer Science or a related field or equivalent industry experience (3+ years working on real-world problems)\n\n* Strong programming skills in C++, experience with libraries such as Eigen is a plus\n\n* Experience in parallel programming for the GPU (e.g. OpenGL and CUDA)\n\n* Knowledge of tomographic reconstruction, inverse problems and optimization\n\n* Ability to conduct applied research independently\n\n* Reliable Team player and quick learner\n\n* Proficiency in English\n\n\n\n\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.\n\nYou think you can be a good fit? We'd love to hear from you. Please send your application to [email protected]


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Landing.Jobs


closed
Lisbon

Content Marketing Specialist


Landing.Jobs

Lisbon

marketing

 

non tech

 

marketing

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
\nWe are looking for a Content Marketing Specialist to manage everything content related to boost our brand awareness and lead generation on both Tech Professionals and Companies sides.\n \nYour role will be all about:\n* Set, plan and implement content marketing strategies and plans for both B2C and B2B market sides\n* Produce and overview the production of articles, blog posts, press releases, email marketing messages, product announcements, and web copy\n* Adopt diverse content creation practices and try new content formats and distribution channels\n* Thrive to discover our audiences’ pains and how to best feed them the content that will help them reach their goals\n* Guarantee our communications keep a consistent tone throughout all the channels\n* Continuously measure and improve content performance, namely using SEO\n* Manage suppliers needed for content marketing\n* Manage Content partners for Syndication and Outreach\n* Analyse and report results to management, using them to guide future decisions and  proactively suggesting improvements\n* Keep up to date with industry trends and developments in Content Marketing to ensure Landing.Jobs stays ahead of the game in its strategy to engage and grow our user base\n\n\n\nThis is a remote work first position, with the possibility of office days (@Lisbon or @Porto).\n \n\n#Salary or Compensation\n - /year\n\n\n#Location\nLisbon


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Kraken Digital Asset Exchange

 

closed

Fitness Coach Personal Trainer  


Kraken Digital Asset Exchange


edu

 

non tech

 

edu

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
About Kraken\n\nOur mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!\n\nKraken is building a world class Wellness program to improve the happiness and productivity of our primarily remote based workforce. We are now hiring an in-house fitness coach to help our Krakenites achieve their health goals.\n\nWe believe that the crypto industry is changing the world but to achieve this we need a healthy and happy team. As an in-house coach you will have a unique opportunity to positively impact the health and lives of 1000+ Krakenites via educating the team and coaching individuals 1-on-1. This is a great chance for an experienced fitness coach to become part of a cutting edge Wellness team in a forward thinking industry.\n\nWe’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives. \n\nCheck out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  \n\nLearn more about us:\nWatch "Working at Kraken" \nFollow us on Twitter\nCatch up on our blog\nFollow us on LinkedIn


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Double Good

 

closed

Product Analyst  


Double Good


product manager

 

analyst

 

non tech

 

exec

 

product manager

 

analyst

 

non tech

 

exec

 
This job post is closed and the position is probably filled. Please do not apply.
\nWHO WE ARE...\n\nDouble Good is a digitally native vertical brand (DNVB) reimagining the experience, simplicity, and effectiveness of product-based fundraising. We create virtual fundraising software, make ultra-premium popcorn, and give 50% of every dollar to a cause. Our mission is to make fundraising 10x better. So far, we have helped raise over 100 million dollars to help kids do what they love.\n\nYOU CAN DO THESE THINGS…\n\n\n* Master the voice of the customer\n\n\n* Talk with customers and learn all about their wants, needs and who they are\n\n* Be able to speak from the customer’s perspective when debating feature prioritization in the product roadmap\n\n\n\n\n\n* Define, monitor and measure product metrics and KPIs to facilitate data-driven team discussions during product retrospectives\n\n* Build business cases to advocate for (or against!) expensive feature prioritization\n\n* Use SQL to build queries, reports and dashboards (if you do not have SQL experience, then you must have some other technical background or familiarity)\n\n\n\n\nYOU’RE GOOD AT AND ENJOY…\n\n\n* Supporting the product team with analytics throughout the development process, from high-level product roadmap prioritization to post-launch review\n\n* Translating business needs into high-quality engineering requirements\n\n* Performing analysis to track the performance of the current product, building key stakeholder buy-in for new features, and evaluating new launch outcomes\n\n* Technical writing - this role will require writing high-quality technical requirements in “engineer-speak” rather than in “business-speak”\n\n* Taking complex and ambiguous situations and distilling them into actionable plans\n\n* Prioritizing and handling multiple requests for information at any one time\n\n\n\n\nOUR IDEAL CANDIDATE IS…\n\n\n* Coachable\n\n* A fast-learner\n\n* Impeccable at follow-through\n\n* A strong communicator (both written and verbal)\n\n* Enthusiastic for defining key metrics\n\n* Naturally curious and able to overcome obstacles to get answers\n\n* Well organized, detail-oriented and self-motivated\n\n* Comfortable in a fast paced constantly changing environment\n\n* A self-starter with a strong bias for action\n\n\n\n\nBONUS EXPERIENCE:\n\n\n* Previous product experience\n\n* Technical experience (CS degree, technical bootcamp, experience working as an engineer in a prior career, personal engineering projects, etc.)\n\n* Startup experience/experience working at a fast-paced company\n\n* Experience working at a technology or software company\n\n\n\n\n*No worries if you don’t have all of these bonuses, we would love to hear from you even if you check just one of these*\n\nPERKS...\n\n\n* Work directly with the founding team building the future of the company together\n\n* Competitive pay\n\n* Opportunity for exponential growth within the product team & broader company\n\n* Work with amazing nonprofit partners, and make a real impact on millions of parents and kids\n\n* Autonomous work environment\n\n* 401k with 3% Match\n\n* Health Insurance, Dental & Vision offered with competitive company contribution\n\n* Healthiest You (teladoc service) covered 100% by Double Good\n\n* Company sponsored disability and life insurance\n\n\n\n\n\nWe are fortunate to have been featured in some awesome publications. Check us out on The Today Show, BuiltInChicago and Forbes, among others if you'd like to learn more about who we are!


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ModSquad

 

closed

Customer Support Music  


ModSquad


music

 

customer support

 

non tech

 

music

 

customer support

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
Are you a music-loving Mod? Join us!\n\nWe help with e-commerce for one of the biggest record labels out there, releasing music from some of the world's most popular (and amazing) artists and bands! \n\nWe're looking for a bunch of excellent mods willing to help those who help their favorite artists - from Pendulum to Mastadon and Bat for Lashes to Earl Sweatshirt, you're sure to find something you're interested in with this unique opportunity!\n\nA straightforward ticket-only project!\n\nAvailability: \n8 am - 4 pm Pacific. \nAvailability for at least Saturday OR Sunday. \n20 hours per week availability ideal.\n\nTo Apply: Click the "Apply For This Job" link on this page.\n\nAll interested parties will receive a response within two weeks.\n


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ModSquad

 

closed

Customer Support Opportunity Fresh Meal Your Doorstep  


ModSquad


customer support

 

non tech

 

customer support

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
Interested in healthy living? \n\nWant to help people experience the incredible feeling and all the cool life stuff that can happen when you eat and move better consistently? Then this is the project for you! We are in need of versatile, quick-thinking Tier 1 mods to help customers with their meal orders via chat, phone, and tickets.\n\n\n\nAvailable Hours: 24/7 - Most hours between 5am to 5pm PST - Weekend and Holiday availability are a MUST!\n\n\nTo Apply: Click the "Apply For This Job" link on this page.\n\nAll interested parties will receive a response within two weeks.\n\n\n


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Knock

 

closed

Customer Success Specialist  


Knock


customer support

 

non tech

 

customer support

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
Knock is on a mission to revolutionize how people buy and sell homes. With a Knock Home Swap™, homeowners get the certainty and convenience of being able to buy and move into their new home before prepping and selling their old one while saving money compared to selling the traditional way. Working with a local Knock Certified Agent of their choice, consumers skip the hassles of living through repairs and showings, pay only one mortgage at a time and have home prep covered upfront so their old home sells on the market for the highest possible price.\n\nLaunched in 2015 by founding team members of Trulia.com, Knock has raised more than $600 million in debt and equity, from top tier investors, including RRE Ventures, Foundry Group, Redpoint, Greycroft, Corazon Capital, Correlation Ventures, Great Oaks Venture Capital and FJ Labs. The company is headquartered in New York and San Francisco and operates in Atlanta, Charlotte, Raleigh-Durham, Dallas, Fort Worth and Phoenix with more cities on the way.\n\nWe’re looking for a Customer Success Specialist to join our remote team working in the Pacific Standard time zone, Sunday - Thursday, 9 AM - 6 PM PST. As a Customer Success Specialist (CSS) here at Knock, your goal is to make a great first impression and then back it up with unbeatable customer service. You believe that customers are the most valuable aspect of our business and you treat them as such. \n\nAt Knock, we have fun, we move fast, we celebrate our fellow teammates, and we live by our POPSICLE values.\n\nWe are proud to be a distributed company from our founding with employees in 21 different states. This is an amazing opportunity to be an integral part of building a multi-billion dollar consumer brand in an industry that is long overdue for a new way of doing things. You will be working with a passionate team that is disrupting the status quo. \n\nKnock, and its subsidiaries, are committed to creating a diverse, inclusive, and equitable environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.\n\nPlease no recruitment firm or agency inquiries, you will not receive a reply from us.\n\nThis position is in the continental United States.


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Black Tusk


closed

Backend Tester


Black Tusk


testing

 

backend

 

non tech

 

testing

 

backend

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
\nFolgendes solltest du gerne machen\n\n\n* \n\nArbeiten an unterschiedlichen und schwierigen Problemen\n\n\n* \n\nSchreiben von exzellenten Software-Tests und Dokumentationen\n\n\n* \n\nEigenständiges Erarbeiten von Lösungen basierend auf Requirements/Anforderungen\n\n\n* \n\nSchnelles Lernen und Verantwortung übernehmen\n\n\n* \n\nArbeiten im Team\n\n\n* \n\nProzessorientiertes Arbeiten\n\n\n\n\n\nWas wir von dir fachlich erwarten\n\n\n* \n\nErfahrung im System- und Integrationstest\n\n\n* \n\nSehr gute Sprachkenntnisse in Deutsch und Englisch (fließend)\n\n\n* \n\nErfahrung mit Pytest\n\n\n* \n\nErfahrung im Entwickeln von Backendtests (REST-API, HTTP)\n\n\n* \n\nErfahrung mit Azure DevOps\n\n\n* \n\nErfahrung mit Testautomatisierung\n\n\n\n\n\nZusätzliche Pluspunkte\n\n\n* \n\nISTQB Zertifizierung\n\n\n* \n\nErfahrung im automatisierten Testen von Webanwendungen (wahlweise unter Verwendung von Selenium, TestCafe, oder einem ähnlichen Tool)\n\n\n* \n\nKenntnis des ISO-13485 Standards\n\n\n* \n\nKenntnis im FHIR – Standard\n\n\n\n\n\nWas wir anbieten\n\n\n* \n\nEine Schlüsselrolle in einem motivierten und fokussierten Team\n\n\n* \n\nFlexible Arbeitsbedingungen (sowohl Arbeitszeiten als auch Arbeitsort)\n\n\n* \n\nBüroplatz im Grazer Stadtzentrum oder Coworking Platz in deiner Stadt oder Home-Office Möglichkeit\n\n\n* \n\nArbeiten in einem jungen, dynamischen und sehr breit aufgestellten Team\n\n\n* \n\nEntscheidende Mitgestaltung der Digitalisierung in der Medizin\n\n\n* \n\nNeue Herausforderungen/neue Aufgaben an denen du wachsen kannst\n\n\n* \n\nWeiterentwickelung des firmeninternen QA Bereiches/QA Teams\n\n\n\n


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Landing.Jobs


closed
Lisbon

Digital Marketing Intern


Landing.Jobs

Lisbon

marketing

 

non tech

 

marketing

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
 Supporting Digital Marketing campaigns on multiple platforms for worldwide talent acquisition Who we areLanding.Jobs matches companies with people, bringing them together based on their own needs and ambitions. We are a tech recruitment marketplace dedicated to matchmaking tech talent with tech employers. We are changing people’s lives for the better. If this sounds like your bag, then read on. Who are we looking forWe are looking for a B2C Digital Marketing Intern to provide support to Talent Acquisition campaigns across multiple channels and platforms. Your goal will be to help bring tech professionals looking for new jobs to Landing.Jobs. Your role will be all about:\n* Propose, execute and monitor digital user acquisition campaigns for our products across different channels (Facebook, Google, Linkedin, etc)\n* Analyse campaign results, using them to guide future decisions about channels, campaigns and audiences, proactively suggesting improvements\n* Keep up to date with industry trends and developments in digital marketing to ensure Landing.Jobs stays ahead of the game in its strategy to engage and grow our user base\n\n This is a remote work first position, with the possibility of office days (@Lisbon). \n\n#Salary or Compensation\n - /year\n\n\n#Location\nLisbon


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

ModSquad

 

closed

Tier 1 Ecommerce Customer Support Tickets  


ModSquad


customer support

 

ecommerce

 

non tech

 

customer support

 

ecommerce

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
Looking for a Rockstar CSR!\n\nOur client is providing a rare opening to support their brand through Customer Service ticketing for English. \n\nHours:\nDays and times flexible, at least 20 hours a week with the ability to flex higher if needed\n\nTo Apply: \nClick the "Apply For This Job" link on this page.\n\nRequirement: \nRemote patch management and endpoint security software installed by ModSquad.\n\nAll interested parties will receive a response within two weeks.\n\n\n


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

BairesDev

 

closed

Manual Tester  


BairesDev


testing

 

non tech

 

testing

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
\nAt BairesDev (Glassdoor Employee Score: 4.3), we are proud of being one of the fastest-growing companies in the industry because we don't sacrifice quality. With more than 1300 collaborators, and providing talent to companies such as Google, Pinterest and Udemy, we continue to rapidly add talent to our multicultural team who will help us get to the next level.\n\nWe are looking for Manual Testers to work from home and join our Analyst team and participate in different projects made up of multicultural teams distributed throughout the world. We are looking for proactive people, team players passionate about programming in this language and oriented to provide the best experience to the end user. This is an excellent opportunity for those professionals looking to develop in one of the fastest growing companies in the industry!\n\nThese developers will face numerous technical challenges, so they must use current technologies, get involved in the mobile world, web applications, devices, etc.\n\nMain Activities:\n\n- Analyze end user requirements to define and document test plans.\n- Execute test cases, debug, detect errors and / or possible improvements, document them and follow up to be resolved.\n- Generate reports of test results and errors detected.\n- Define priorities and plan tests of system requirements.\n- Document the functionalities of the systems.\n- Represent the end user to the developers to ensure that the requirements are met.\n- Detect and propose improvements in both the quality control process and the software development cycle.\n\n What are we looking for: \n\n- 5+ years of experience in testing Web Products.\n- Solid knowledge of testing tools.\n- Development of test plans: creation of test cases and debugging.\n- Additional knowledge in Web technologies.\n- Extensive knowledge of Unix and Linux environments.\n- Good command of both written and spoken English for daily work.\n\nWe offer:\n\n- 100% remote / work-from-home flexible schedules.\n- Excellent compensation.\n- Multiple opportunities to learn and grow in a people-first environment.\n- Warming company culture.\n- Clients interested in what you have to say, eager to hear your opinions and mostly in working together towards building something great.\n\nApply now and become part of this fantastic startup. At BairesDev, remote work is at our core. Enjoy the opportunity to have a dynamic lifestyle, better health, and wellness. Find renewed passion in your job, improve your productivity, and benefit from attractive growth opportunities for your career.


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

WBS Gruppe


closed

Trainer


WBS Gruppe


edu

 

non tech

 

edu

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
\nAs a Functional description Web Development trainer (m/f/d) of the WBS CODING SCHOOL, you are fundamentally responsible for the learning success of our international students.\nStarting from September 2020 you will teach online for 24 weeks (every Monday, Wednesday and Thursday between 6:30 and 9:30 p.m. and Saturday between 9:00 and 6:00 p.m. (CET)) in our Fullstack Web and App Developer Program.\n\nYour tasks\n\n\n* You are responsible for conducting workshops, live coding sessions and various learning events\n\n* You coach our participants in the event of challenges\n\n* Together with our Head Of Teaching and our trainers, you will continue to develop our curriculum\n\n\n\n\nYour strengths\nYou're looking for a flexible work environment in a young and dynamic team and are excited to help up-and-coming talents get started in the tech industry.\n\nFor this we would like the following expertise from you:\n\n\n* At least 5 years of experience as a professional developer\n\n* JavaScript, React, NodeJS, SQL, NoSQL and Git are tools you are using on a daily basis\n\n* Experience in using agile methodology (SCRUM or equivalent)\n\n* You respond empathetically to the needs of your students\n\n* You are familiar with DevOps tools (e.g. Docker, Travis …)\n\n* You love sharing your knowledge\n\n* Very good knowledge of spoken and written English\n\n* An independent, structured way of working with a high degree of self-responsibility as well as intercultural competence\n\n* Teaching experience is an advantage\n\n\n\n\nPlease send your resume with a cover letter including your salary expectations (as PDF) using the reference number 2020-092-W to [email protected]\nWBS GRUPPE • Mr. Tim-Alexander Leuthold • CODING SCHOOL • Weiskopffstraße 16-17 • 12459 Berlin\nWith your application, you agree to the further processing and storage of your data until the application process is completed.\nThe personal formulations in this job advertisement include all genders (male, female, divers).


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Cohere Health


closed

Product Analyst


Cohere Health


product manager

 

analyst

 

non tech

 

exec

 

product manager

 

analyst

 

non tech

 

exec

 
This job post is closed and the position is probably filled. Please do not apply.
\nOpportunity overview\n\nCohere Health is simplifying healthcare for patients, their doctors, and all those who are important in a patient’s healthcare experience.  Our focus is to enable an efficient, transparent patient journey where patient goals are central to decision-making.\n\nWe are a mission-driven and fast-growing company obsessed with eliminating the wasteful friction patients and doctors experience, particularly for diagnoses that require expensive procedures or medications.  To that end, we build products and services that ensure the appropriate plan of care is understood and expeditiously approved, so that patients and doctors can focus on health, rather than payment or administrative hassles.\n\nThis is a great opportunity for an outstanding business analyst to go in-house at a Series A company and learn what it takes to deliver impactful products and services.  You will work closely with designers, marketers, and product managers to support decision-making, and will dig into a wide range of strategic, product, and operational problems.  The work will be fast-paced and project-based, with evolving needs - requiring scrappiness, flexibility, curiosity, and grace under pressure.  Your work will enable Cohere to make the right investments in a critical stage for our company.  \n\nThis role offers the potential to grow at Cohere to become an Associate Product Manager, or potentially move to other functions as well.  You will learn about how to scale products and a company, as well as wear many hats.  Our team values empowerment and is committed to developing our talent.\n\nWhat you will do:\n\n\n* Work cross-functionally to design, conduct and make recommendations from analyses across a wide breadth of product management needs, not limited to:  market/competitive landscape, pricing strategy, business cases, financial models, time/efficiency studies, measurement of experience and quality\n\n* Partner with design to conduct user research, not limited to:  research questions, interview guides and surveys, scheduling, analyzing responses, presenting findings\n\n* Partner with product management to define requirements, not limited to:  mapping workflows;  writing epics, user stories, acceptance criteria;  \n\n* Help define, implement, and maintain 3rd party tools to accelerate our build\n\n* Help define requirements for 3rd party data sources and help get data in house\n\n\n\n\nYour background:\n\n\n* 2-3 years business analyst experience at a top-tier consulting firm, startup, or other fast-paced, data-driven company\n\n* Healthcare domain experience.  Direct experience working with patients and/or providers is a plus\n\n* Bachelor’s degree in STEM, finance, economics, or other related field\n\n\n\n\nWe can’t wait to learn more about you and meet you at Cohere Health!


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Data Virtuality

 

closed

Product Support Specialist  


Data Virtuality


product manager

 

non tech

 

exec

 

product manager

 

non tech

 

exec

 
This job post is closed and the position is probably filled. Please do not apply.
\nDIVERSIFIED, CHALLENGING, NEVER BORING!\n\nSALES QUALIFICATION – You are monitoring the website Intercom chat, communicating to and qualifying the leads, and moving them further into the sales pipeline. Therefore you can qualify prospects by identifying their use cases and educate them. You encourage appropriate prospects to start a free trial of our SaaS product. In case you identify a more complex use case you pass the lead on to our sales team.\n\nTROUBLESHOOTING – You are the primary technical contact for our customers and answer customer requests in in-product Intercom. You are finding the best solutions for upcoming issues. For simple issues, you help the customer directly, for example by only answering small questions. For more complicated cases, you delegate the customer issue to the Operations and Support team in Europe.\n\nSAAS MONITORING - You use the monitoring systems and tools to proactively monitor, identify, and process any incidents by communicating to the customer or fixing the problem or delegate them to the EU team.\n\nSMART. SQL-NATIVE. MULTI-TALENTED ...what you should bring from your professional side\n\n\n* Understanding of database technology\n\n* Sales experience\n\n* Understanding of Business intelligence use cases\n\n* Basic knowledge of Windows- and Linux-based operating systems\n\n* Good SQL skills\n\n* Minimum 2-3 years experience in software support/ consulting or comparable function\n\n\n\n\nINNOVATIVE. AMBITIOUS. INTERNATIONAL ...what you should bring from your personal side.\n\n\n* \n\nStrong communication skills paired with empathy\n\n\n* \n\nFluent in spoken and written English\n\n\n* \n\nSelf-organized working method\n\n\n* \n\nThe highest levels of motivation, responsibility, and ambition to proactively support the growth of our company\n\n\n* \n\nAnalytical and number-based approach\n\n\n* \n\nProblem-solving skills\n\n\n* \n\nInquiring mindset\n\n\n\n\n\nBENEFITS\n\n\n* Payments in EURO\n\n* Work from everywhere\n\n* Potential relocation to Germany\n\n\n\n\nTHAT’S US - DATA VIRTUALITY\n\nOur mission is to enable businesses to leverage the full potential of their data by providing a single source of truth platform to connect and manage all data. Our focus is centered on our customers. To us, this is not just a saying but the motto which guides our everyday life! We want our customers to be able to manage their data in as carefree of a manner as possible, as quickly as possible. For this goal, Data Virtuality faithfully delivers first class service every time


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

UCRAFT

 

closed

Product Owner  


UCRAFT


product manager

 

non tech

 

exec

 

product manager

 

non tech

 

exec

 
This job post is closed and the position is probably filled. Please do not apply.
\nAre you a Product Owner who also enjoys playing around with artificial creatures? Do you have a proven experience and understanding of Chatbots and SAAS?\n\nHoory is the innovative, voice-activated assistant, designed to radically change the customer support industry. Join our passionate team and dive further into the world of modern AI and ML technologies.\n\n\nDo you want to know more about Hoory? Check this out\n\nResponsibilities:\n\n\n* D\n\n\n\n\nRequired Skills:\n\n\n* Conduct market research on product features and its market demand,\n\n* Work closely with design team for UI/UX of the product,\n\n* Develop product roadmap in collaboration with Agile Leadership,\n\n* Plan releases and milestones,\n\n* Create stories based on the product roadmap, prepare product backlog, and keep it up to date,\n\n* Define sprint backlog and sprint goal in collaboration with the scrum team,\n\n* Work with software development team of Hoory in an Agile environment,\n\n* Participate in Scrum events and review the implemented stories for dis/approval.\n\n\n\n\nNice to Haves\n\n\n* Minimum 2 years of experience in a similar environment\n\n* Proven experience and understanding of Chatbots and SAAS\n\n* Knowledge of Agile Project Management practices\n\n* Ability to independently define, escalate and resolve issues within teams and company\n\n* Ability to prioritize tasks\n\n* Fluency in English is a MUST\n\n* Strong communication and writing ability\n\n* Comfortable communicating high-level tech ideas to both developers and non-developers\n\n* Ability to work in a fast-paced environment & under pressure\n\n* Previous experience in working with JIRA\n\n\n


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Dell Technologies - Brazil


closed

Penetration Tester


Dell Technologies - Brazil


testing

 

non tech

 

testing

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
\nPenetration Tester \n\nMexico - Remote \n\nWe are currently seeking a Penetration Tester to join our Security & Resiliency team, based in Mexico. The ideal candidate will possess a deep understanding of attack surfaces in modern compiled applications and operating systems. Candidates must demonstrate the ability to analyze closed source applications using several off-the-shelf or custom developed tools. Additionally, the ideal candidate will be able to demonstrate exceptional organizational skills, work efficiently under minimal supervision, be able to deliver results that meet or exceed client expectations, be a strong team player, and actively participate in a fast-paced and challenging global environment. \n\nKey Responsibilities\n\n\n* Discovers and exploits vulnerabilities affecting Dell infrastructure.\n\n* Develops and maintain tools to assist in vulnerability research and exploit development.\n\n* Communicates information security procedures to the business.\n\n* Escalate issues to vendors, security team, and engineering through standard escalation processes.\n\n* Provide technical expertise and advice on all areas of security technology, including: network security, platform security, authentication/authorization systems, application security, security architecture, policy enforcement, and security frameworks.\n\n* Integrates information security controls into an environment to identify risks and reduce impact.\n\n* Work with technology groups to evaluate, select, install, and configure hardware/software systems to comply with established enterprise security standards and policies.\n\n* Participate in or work directly on, additional projects, assignments or initiatives as required. \n\n\n\n\nRequirements\n\n\n* 5+ years of Information Security experience.\n\n* 3+ years direct or equivalent experience in areas of penetration testing, exploit development, vulnerability research and fuzzing.\n\n* In-depth knowledge and experience with Windows Operating Systems Internals (Kernel, Registry, File system, Windows APIs).\n\n* Knowledge of Windows development (C/C++/C#) user mode and kernel mode applications.\n\n* Competency with any of the following tools: User and kernel-mode debuggers (WinDbg, OllyDbg/Immunity Debugger), IDA Pro, Hex-Rays, Visual Studio, Driver Verifier\n\n* Experience performing host, network, and web application penetration tests\n\n* Scripting experience with the ability to develop custom scripts, exploits, and tools\n\n* Experience with common penetration testing tools\n\n* Experience developing detailed penetration testing reports that can speak to multiple audience types \n\n\n\n\nDesired Qualifications\n\n\n* Candidates possessing the following will be given preferential consideration:\n\n* Bachelor of Science in Computer Science, Computer Engineering, or Electrical Engineering or a related technical field or equivalent professional experience.\n\n* Experienced programming using x86/x64 assembly C, C++, and Python (or a comparable scripting language).\n\n* Familiar with the Metasploit framework.\n\n* Source code review for control flow and security flaws.\n\n* Have published security research or security bug.\n\n* Possess excellent communication skills in English, both written and verbal.\n\n* Excellent problem solving skills with the ability to diagnose and troubleshoot technical issues.\n\n* Customer-oriented with a strong interest in customer satisfaction.\n\n\n


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

ViaBill A S


closed

Join Our Growing DevOps Team Work Fintech


ViaBill A S


devops

 

finance

 

non tech

 

devops

 

devops

 

finance

 

non tech

 

devops

 
This job post is closed and the position is probably filled. Please do not apply.
\nWe are experiencing strong demand for our e-commerce payment service and are looking for a number of highly skilled individuals to join our DevOps team.  Please only apply if you're located within +/- 1 hour from CEST/CET.\n\nWe are constantly developing and always striving to improve our software solutions, automating as many processes as possible. You will work both independently and as part of a dedicated DevOps team. At the moment we have some services in AWS and a big part at a local hosting partner. One of the tasks will be to change this distribution together with the team. Furthermore we're entering new markets this year, which also requires further enhancements of our current setup and passing compliance audits.\n\nExpectations: You will be working in a fast-paced environment where changes are normal. You must be able to keep your head cool in a hectic and busy environment. You have a high degree of independence and it is important that you are able to manage several tasks at the same time - also when the deadline is short.  \n\nWe are looking for talents that are required to have solid:\n\n\n* Experience as a Linux technical specialist\n\n* Experience with AWS services: EC2, EKS, RDS (MariaDB/MySQL), DynamoDB, Networking and AWS Big Data analytics services (Athena, S3, Glue, Redshift, etc)\n\n* Hands-on experience with Kubernetes\n\n\n\n\n\nIn addition it would be great to have: \n\n\n* Experience in configuration management tools (Ansible, Terraform are preferable)\n\n* Maintenance of monitoring tools (InfluxDB/Graphite/Prometheus + Grafana)\n\n* Experience with the microservices in the cloud\n\n* Understanding of cloud networking principles\n\n* Experience with CI/CD pipelines (GitLab)\n\n* Administration of Java and Spring Boot applications\n\n* Familiarity with messaging systems (ActiveMQ, Camel, Kafka)\n\n* Good scripting skills (at least 1 language)\n\n* Eye for clean code\n\n* Experience with compliance processes like ISO27001 and PCI DSS\n\n\n\n\n Our technology stack: \n\n\n* Kubernetes (EKS)\n\n* AWS\n\n* Terraform\n\n* Docker\n\n* Ansible\n\n* Grafana\n\n* Prometheus\n\n* GitLab\n\n* Kafka\n\n* ApacheMQ\n\n\n\n\n Some of the upcoming tasks will be: \n\n\n* Take part in dockerization process of Spring Boot applications\n\n* Organize container orchestration with Kubernetes\n\n* Refactor our constantly changing code base\n\n* Implement best practices for our daily infrastructure operations\n\n* Align our infrastructure with compliance requirements\n\n* Manage CI/CD processes with team\n\n* Setup and maintain new environments in AWS\n\n* Improve and automate infrastructure development\n\n* Monitor metrics and develop ways to improve\n\n* Work closely with BI team to provide AWS analytics platform\n\n\n\n\n Requirements: \n\n\n* You probably have a background as B.S. or M.Sc in computer science or similar\n\n* You have experience with highly automated systems\n\n* You are able to see solutions from the perspective of the end-user\n\n* You speak and write English fluently\n\n\n


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Ledger Investing


closed

Head Of Product


Ledger Investing


product manager

 

non tech

 

exec

 

product manager

 

non tech

 

exec

 
This job post is closed and the position is probably filled. Please do not apply.
\nJoin a phenomenal team on a journey to radically change our economy by bringing a new market to life: Insurance as an asset class.\n\nAt Ledger, you will\n\n\n* In partnership with the leadership team, develop the product roadmap and strategy, driving both high-quality products and innovation.\n\n* Own the success of our products throughout their entire lifecycle.\n\n* Lead collaboration between engineering, design, data science, sales, and leadership teams to develop and expand our product offerings.\n\n* Introduce and streamline a product development process that enables us to build, iterate, and ship.\n\n* Scale the product development process as the organization grows.\n\n* Work directly with a designer and small engineering team to deliver high-quality products with measurable results.\n\n* Work on a highly skilled and experienced remote team.\n\n\n\n\nYou may be a good fit if you have\n\n\n* 5+ years of product management experience.\n\n* Strong user empathy and understanding of best in class user experience.\n\n* The desire to continuously improve shipped products even if it means deprecating a feature or starting from scratch.\n\n* Talent for unlocking and enabling teams to work at peak performance.\n\n* Exceptional written and verbal communication skills with a talent for precise articulations of customer problems.\n\n* The ability to work with incomplete, conflicting, or ambiguous