• Order processing. You won’t be copying addresses from one table to another, but you will be constantly monitoring whether orders from our sales channels are flowing smoothly to our 3PL’s and our customers via our order processing system.
  
  
• Arranging transportation from our manufacturing partners in Asia to our 3PL’s in China, United States and Netherlands.
  
  
• Management of our 3PL’s: coordinating incoming and outgoing shipments, monitor SLAs, inventory levels, cost of shipping, etc.
  
  
• Getting anything that is sold to a customer (B2B and B2C) to the shipping address of the customer. This ranges from manually booking seafreight, finding the optimal shipping solution together with our 3PL’s to connecting a new marketplace with our order processing system.
  
  
• Manage, optimize and extend our order processing systems. You are not asked to code, but you would need to have a deep understanding of (complex) web applications and systems.
  

• Extensive experience in (ecommerce) logistics; you know everything about getting goods from A to B
  
  
• Programming experience; we don’t have to tell you what an API or CSV is and are comfortable making edits in code
  
  
• Experience working with payment processors; you are better at detecting fraudulent orders than Stripe’s systems
  
  
• You LOVE automation, processes and standardization
  
  
• You are extremely detail oriented. Sometimes people wonder whether you are maybe a bit autistic
  
  
• Have a flexible schedule and a willingness to work non-traditional hours
  
  
• Fluent in English, both written and verbal. Any other language is a plus
  
  
• Appreciate and respond well to critical feedback.
  
  
• A strong personality who doesn’t take no for an answer
  
  
• A reputation for hard work and dedication to the team
  
  
• A love for bringing joy to others!
  
  
• Bonus if you have experience with Amazon Seller Central, Woocommerce, Stripe, PayPal, Orderhive, Google Apps, Slack. Not necessary, but nice.
  

• Freedom of working from any location in the world
  
  
• Work in a small and dynamic team where your actions have a big impact.
  
  
• A full-time, salaried position with flexible hours.
  
  
• As a distributed team, we believe that regular meet-ups are invaluable for getting to know each other better, so you should be available for 1-2 company-paid team trips per year.
  
  

To apply: Ready to join our team? Have a good look around on our website and social media to get a feel for who we are. If you think you’d be the perfect fit, write us at hire@trndlabs.com, tell us all about yourself and include links to your social media profiles. Answer the following questions: What are you bad at? Why should we hire you for this job? Include any other relevant experience or work samples you have, as well as including the word ‘airfreight’ somewhere in the letter. Create a Google Drive folder, add your resume, cover letter, work samples and share the link with us!PS. Apply soon. We’re eager to meet you!

• - Our team is spread out over 5 countries
• - 8 nationalities
• - Headquarters in Helsinki Finland, with 100% business in the US
• - Tech company disrupting traditional retail
• - More than 50 brand partners working together with us

• - Putting the Customer first in everything we do
• - Small teams with lots of autonomy
• - Making data driven decisions
• - Being candid, fair & honest
• - Maintaining a flat organizational structure
• - Managing through social trust, not control
• - Allowing people to work from wherever and whenever (with a few exceptions), results matter, not hours

• - Answering customer inquiries via email, phone & chat
• - Optimizing the team's tools and work procedures
• - Ensuring an amazing customer experience

• -Canada
• - Ireland
• - Minnesota (USA)
• - Finland
• - UK
• - Spain
• - Germany

• - Strong computer skills (tech savvy)
• - Fluent professional English proficiency (written and verbal)
• - Type a minimum of 50 words per minute. (Test yourself online if unsure!)
• - Excellent written and spoken communication skills
• - Willingness to help our customers and provide them with a personal experience
• - Creative problem solver
• - Ability to continuously develop and adapt to a growing team
• - You hold yourself to high ethical standards

• - Learning experience at a high-growth company
• - Dynamic working environment and flat organization structure
• - Options to quickly advance in your career as the company experiences growth
• - You choose your tools, PC/Mac what works for you!
• - Flexible job dynamic that accommodates for travel

To apply: Apply by registering using this link: https://totaltrivia.workable.com/jobs/492556/candidates/new

• Experts at self-organization, prioritization and multi-tasking. This is essential to succeed in our dynamic environment. Industrious and energetic. 
• Receptive to constructive feedback and interested in constant growth and self-improvement. 
  
• Able to manage stress and maintain a positive attitude, even in challenging situations. 
  
• Perceptive and understanding with the ability to communicate with others in a clear and professional manner. 
  
• Highly adept at risk prevention and problem solving.
  
• Operationally independent once given the necessary training and support.  

• Support the onboarding of new projects to effectively meet client expectations.
  
• Once onboarded, monitor active projects to identify and prevent risks, ensure effective implementation and timely delivery within project budgets.
  
• Address concerns escalated by either project managers or clients.
  
• Interview, hire, train and evaluate project managers. 
  
• Support Account Management as they work with our clientele to maximize our services.
  
• Liaise with Accounting/Finance to analyze and improve project profitability. 
  
• Work with HR on employee performance reviews and associated operational actions.
  
• Suggest and implement process improvements, to support the company’s growth. 

• Bachelor’s degree in a business or technical field. MBA highly preferable. 
  
• 0-3+ years of experience in software project management. 
  
• Excellent English communication skills, both verbal and written. 
  
• Demonstrated leadership skills and the aptitude to learn new skills quickly. 
  
• Demonstrated risk and client management expertise.
  
• Excellent computer skills and proficient in Microsoft Office. 
  

To apply: https://scopicsoftware.recruiterbox.com/jobs/fk0m871?cjb_hash=O_DcAQ48&apply_now=true

HEADLINE: STARTUP CHANGING WORLD SEEKS AWESOME HUMAN BEINGS WHO KNOW FREQUENT FLYER TRAVEL AND HUSTLE.

We're looking for a smart, dedicated operations associate with deep experience and passion for reward travel. Our ideal candidate dreams about the best current credit card offers and knows United Airlines' award chart off the top of their head.

Maybe you've worked at a startup - but maybe not. You're diligent, hard-working, and you learn quickly. You can think strategically, but understand that much of the work at this stage is in the details.

About us:

Jane on Main St. has an ever tightening budget and 19,000 miles orphaned across United and American Airlines frequent flyer accounts. Free reward travel is tremendously exciting - yet impossibly complicated, due to an ever-changing ecosystem of multiple programs and offers, airline alliances, and award redemption charts.

SlingShot is here to make it easy. We collect Jane's preferred destinations, spending patterns, credit info and more across 20+ data points, then turn it into a custom-tailored, actionable plan to get her where she wants to go - for free, by applying for the most relevant, effective credit card out of a sea of hundreds.

We don't stop there - after her first trip, we continue to help her optimize her personal finance and travel throughout the customer lifecycle, so that when she thinks travel, she thinks free travel, and when she thinks free travel, she thinks SlingShot.

We’re on a mission to help more people visit more places, expanding on a $30bn TAM as we show America that responsible use of credit can open the door to traveling the world.

We deeply believe that in an increasingly disconnected world, bridging cultures through travel is the path towards a more inclusive, peaceful world.

About our team:

SlingShot's team is completely remote. We subscribe to Buffer's ideology around transparency, culture, and location independence. We expect our folks to be the best, regardless of where they are and when they work.

What you'll do:

As an early stage startup employee, you'll have access to all parts of the business. Your primary responsibility will be putting together comprehensive plans for our users and consulting with them to answer any questions - this is where you will spend 90% of your time. But it doesn't stop there - candidates who show strategic thinking and attention to detail will have input into operational processes, marketing campaigns, and more.

We use a full suite of tools and web apps to serve our clients - you'll quickly learn the ins and outs of each platform, and come up with new suggestions to streamline systems.

About the position:

This position currently pays $15 an hour and starts part-time. The right candidate may have an opportunity for a full-time position within three to six months, depending on business needs and their skill set.

Extra tags: operations, marketing, hustle, GSD

The Kickback Support Team handles more than 1,000 requests per day and is available 24/7. We're opening an office in Las Vegas and looking to fill it up!

Extra tags: customer service, support

Each Remote Year community has two RY Staff, who serve as leaders and members of the community: a Community Manager and a Operations Manager. Together, these two are ultimately accountable for the experience and success of the program. The Operations Manager is responsible for quarterbacking all logistics related to the program, plays a leading role in professional programming for the group, and is responsible for helping Remote Year build its network and knowledge of cities around the world.

Responsibilities
Operations & Logistics:
Transform information and logistics from the central ops team into an amazing,perfectly executed on the ground experience for the community
Manage and execute travel and city transitions through content generation and logistics planning
Effectively communicate all information regarding core product and logistics within the group (email, custom web portal, etc.)
Emergency situation management
Individual situations (i.e. health, safety)
Group situations (i.e. terrorism, political instability, contingency plans, etc.)
Professional programming: Create and implement professional development platforms for community members
Guest speakers: bring in relevant speakers / groups to interact with the community
Networking events: organize and promote major Remote Year networking events in each city
Internal skill-sharing: work with community members to facilitate knowledge-sharing within the community
Manage and grow knowledge base: play a key role in building external local contacts and partnerships, tracking local vendor performance, and managing our global database across many Remote Year cities

Qualifications:
Required: 2+ years of experience in operations, logistics, customer service, or any analytical field
Required: Extended travel experience
Preferred: experience in tourism and/or working with small companies/teams

Skills/Qualities
Communications skills - ability to handle multiple, constant communication channels; ability to effectively translate information and needs between central ops team and clients
Organization skills – great time management skills, ability to multitask, balance a strong attention to detail with big picture objectives
Problem Solving - ability to create solutions in a fast paced environment with limited information and resources
Analytical skills - ability to create data-driven insights and synthesize information into recommendations and insights; ability to create and define processes to execute higher level objectives
Passion for your travelling community– an unwavering excitement and stamina to spend a year traveling the globe with and leading a RY community
People Skills - desire and ability to understand, communicate with, and connect with diverse groups of people

Extra tags: Operations, Strategy, Logistics, Management, Travel

We need a seasoned HR leader that help us as we ramp up on hiring. We need someone with experience building processes that facilitate hiring, and forming HR policies for different businesses.

Responsibilities:

1. Own the recruitment pipeline for all new hires for Remote Year. Create a streamlined process to go from:
   
   a. Team need → Candidate pipeline → Candidate screening → Candidate interview scheduling → Candidate offer → Candidate onboarding
   
   
2. Create and implement HR policies relevant to Remote Year’s unique business model ­
   
   i.e. employees constantly traveling, global hiring, employment visas, etc.
   
   
3. Create general HR guidelines for Remote Year that help us make important and sensitive decisions
   
   Qualifications: 5+ years of experience in HR (start­up experience is ideal, but not required)
   
   Qualities
   
   
4. Passion for the cause – we need to get every potential employee excited about the unique way that we are changing the world, and you are the front
   
   
5. Passion for travel – role will require physical presence on Remote Year programs
   
   
6. Ownership – we don’t like micromanaging. We expect dedication and ownership
   
   
7. Organization skills – great time management skills, ability to multitask
   
   
8. Interpersonal skills ­ while the role is more strategic in nature, each member of our team touches Remotes (customers) in one way or another
   
   Extra tags: human resources, hr, recruiting, people ops

DESCRIPTION

Travis CI is looking for two operations engineers to join our build infrastructure engineering team. We are looking for folks with a background in systems administration, operations engineering, and who enjoy building and operating production infrastructure.

This could be the right opportunity for you if you want to help design, build, and operate the services that are at the core of how Travis CI runs continuous integration and deployment services for our many thousands of open source and commercial users.

As an infrastructure operations engineer, you will be responsible for building scalable, testable, and repeatable infrastructure through automation. You’ll help us with the infrastructure components and services that can be relied on and scale to running hundreds of thousands of CI jobs. You’ll participate in a 24x7 on-call rotation that is composed of folks from across all of Travis’s engineering teams.

You should be proficient with written and asynchronous communication, and value building working relationships with Builders in remote locations. You have an excellent track record of writing and maintaining great documentation.

You value and are comfortable with contributing to open source software as part of your day to day work.

You will be part of an environment that is spread across time zones and where communication happens primarily using text and video chat. We value empathy and clear communication, and the importance of building a diverse and vibrant workplace.

You can expect to help us continue growing our engineering and people culture in a way that’s healthy and vibrant.

----

REQUIREMENTS

Desired Skills & Experience

The requirements and experience below outlines what we need to help us manage and grow our production build infrastructure. Ideally you’ll have experience with several of these, but more important than the specific technologies, languages, and tools is that you’re interested in helping us in building our culture. While we don’t apply DevOps as a label to any particular team or area of our week, we do feel our engineering and operations embody the things that DevOps represents. We emphasise shared trust and responsibility, building automated and repeatable processes, continuous learning and improvement, blameless incident handling and postmortems, a strong belief in people over technology, empathy, and infrastructure as code.

• You should be familiar with the practices and principles of building modern distributed software systems.
  
• You are comfortable with creating automation tooling.
  
• You have a background and interest in working with Ruby or Go.
  
• You have experience designing, building, and operating production infrastructure that often combines both hosted and in-house services.
  
• You’re comfortable discussing the tradeoffs of building vs buying with regard to things like monitoring, metrics, logging, compute resources, etc.
  
• You have built and maintained production systems running on cloud platforms like Amazon Web Services, VMware, or Google Cloud Platform. It’s more important to us that you have an understanding of how and where these kinds of services are used than requiring you to have deep knowledge of them.
  
• You have a good understanding of containerization tools like Docker, the benefits and tradeoffs of using them, and you are interested in implementing and operating infrastructure that incorporates them.
  
• You have experience with Chef, Puppet, Ansible, or other modern configuration management tooling.
  
• You are familiar with Terraform, Packer, or other tools that support the values of infrastructure as code.
  
• You have experience with automating one or more cloud platforms through their APIs and SDKs. Familiarity with the vSphere API and SDK is a huge bonus.
  
• You have a demonstrated desire and ability to learn.
  
  Tools and Technologies We Use
  
  We have a pretty diverse set of technologies that make up our stack. The list below highlights many of the key ones, and should give you a sense of what tools and technologies you’d be working with day to day.
  
  
• Compute Environments
  
  • Amazon Elastic Compute Cloud (EC2)
    
  • Google Compute Engine (GCE)
    
  • VMware vSphere (Private hosted environment)
    
  • Docker (runs inside both EC2 and GCE)
    
• Operating Systems/Versions
  
  • macOS - (10.9, 10.10, 10.11, 10.12)
    
  • Ubuntu Linux - (12.04, 14.04)
    
  • Amazon Linux (NAT and routing services)
    
  • pfSense (NAT and routing services)
    
• Programming Languages
  
  • Ruby
    
  • Go
    
  • Shell scripting
    
• Data Stores
  
  • PostgreSQL
    
  • Redis
    
  • RabbitMQ
    
• Automation Tools
  
  • Chef
    
  • Terraform
    
  • Packer
    
• Productivity Tools/Services
  
  • GitHub
    
  • Travis CI (of course ^_^ )
    
  • Slack
    
  • Librato
    
  • Papertrail
    
  • HelpScout
    
    ----
    
    BENEFITS
    
    Being a distributed team, you can work from wherever you want. You don’t have to go to Berlin, but we’re happy to fly you in for your on-boarding, and for additional visits according to our office visit policy for remote team members.
    
    You choose your working hours. We understand life comes with responsibilities and complications. We have families and personal lives and we encourage all our builders to spend time tending to them.
    
    Minimum paid leave per year is 25 days.
    
    Your health insurance is partially covered by Travis CI. We’ll generally split about 50/50 between employer and employee (up to €250 employer contribution), no matter where you are. US based employees are offered a generous benefits package which includes healthcare, 401k, commuter, and other pre-tax benefits through the co-employment organization we partner with.
    
    We’ll ship you a Kindle and give you a book allowance so you can take time off and read.
    You’ll learn and grow at conferences, we’ll cover your travel and ticket costs according to our conference policy.

Location: East Coast time zone is the preferred location. It is required that this person's working hours overlap as much as possible with our team members in Europe.

About the Team

Mozilla’s Services Operations Team is looking for an ambitious Operations Engineer. You'll need solid Linux/UNIX skills and experience with standard web application stacks (LAMPy, Node.js, etc). You'll also need to be able to program with a deep understanding of deployment challenges. You'll be expected to provide hands-on technical engineering of our ever-growing server and application environments across multiple global data centers, and AWS. Most importantly, you'll be an integral part of the team handling the infrastructure responsible for delivering Mozilla’s back-end services (such as Add-ons and Sync) to millions of Firefox users.

As a senior operations engineer at Mozilla, you will…

• Maintenance of our core server infrastructure which includes helping to scale our back-end services from tens to hundreds of millions of clients
  
• Support, tuning, maintenance, and documentation of our operating environment including builds, code deployment, and solving problems
  
• Write, maintain, and expand automation scripts, metrics and monitoring tooling, and orchestration recipes
  
• Work with product engineering to ensure code is production ready
  
• Collaboration with QA, Security, and Engineering for coordinated code releases
  
  Your Professional Profile
  
  
• Have solid scripting knowledge (shell, Python, JS).
  
• Some development background with Python, JS, or Go highly preferred.
  
• Configuration management and orchestration experience. Puppet experience is a plus.
  
• Experience working with a cloud infrastructure. AWS experience a plus.
  
• Monitoring / metrics experience, including plug-in/check script writing and modification.
  
• B.S. in Computer Science would be lovely, but real-world experience is preferred.
  
  Next Steps
  
  If our team sounds like a good fit for you please send us your resume with a cover letter. Tell us about why you're passionate about Mozilla and this position. If you contribute to any open source software, or maintain a blog, Twitter, or similar online presence we'd love to hear about it.
  
  About Mozilla
  
  Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.
  
  Mozilla is committed to Equal Employment Opportunity throughout our recruiting and hiring process and is dedicated to growing diversity in our workplace.

Full Time: Operations Engineer at Minddistrict in Amsterdam, Rotterdam, or remote

Summary:

Come work within the Technology department at the Wikimedia Foundation!  We are administering a public OpenStack cloud (Infrastructure as a Service) with a modern Platform as a Service (Kubernetes) running on it.  We are dedicated to supporting developers within and outside of the Wikimedia Foundation. Candidates need to be comfortable sharing ideas, providing guidance, following instructions, mentoring volunteers, and communicating in public and asynchronous ways (mailing lists/forums/irc). Our team works remotely and so can you!

 Responsibilities:

• Perform day-to-day operational tasks on Wikimedia’s Cloud Services infrastructure (deployment, maintenance, configuration, troubleshooting)


• Support volunteer and staff developers using Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) products


• Implement and utilize configuration management and deployment tools (Puppet, Kubernetes)


• Assist in the architectural design of new services and making them operate at scale


• Assist in or lead incident response, diagnosis and followup on system outages or alerts across our stack

Scripto makes the collaborative TV writing and production software that some of your favorite shows rely on every day.

At FreeAgent we help freelancers and micro-businesses be more successful by putting them in control of their company finances.

Position Summary

The Cloud Operations – Production Operations Engineer will be responsible for supporting highly reliable, high performing and secure operations for n-tier SaaS applications, comprising both UI and data integration components and for provisioning and administering the R&D AWS environment. The person in this position will work closely with the Cloud Development team maintaining a “DevOps” culture. This position reports through R&D IT leadership, but will be a key contributor to Cloud Development and Product Support teams. 

We are looking for a System Operations Manager to lead and represent our Server Based Gaming Operations team.
As our System Operations Manager you will be responsible for managing and supporting daily core system operations, providing technical support for the Plurius system and continuously improving our support, operations and monitoring services.


YOUR TASKS

• Supervise and carry out monitoring tasks concerning all relevant system components and services
• Roll out system components and corresponding hardware, and configure our system accordingly
• Lead and oversee internal and external technicians and manage day to day operations
• Resolve crisis situations through proactive escalation of key customer issues to appropriate levels, including individual business unit managers and engineering design teams
• Maintain a thorough understanding of our customers' business, current and future
• Handle tickets (manage events, incidents and problems)
• Proactively identify errors in internal smoke tests
• Rapidly restore services when errors occur
• Manage spare parts inventory to ensure system availability without excess stock
• Communication and documentation of team tasks (transparently and seamlessly)
• Account Management: on site visits with customer (min. 1x a week)

• Suitable educational background would be an advantage (technical vocational school or university)
• Similar (technical) work experience, ideally in the gaming industry
• Experience providing 2nd level B2B support e.g. as part of a service team or product sales
• Analytical, problem-solving and decision-making skills
• Technical affinity and an interest for the gaming industry
• Outstanding customer skills (service oriented thinking), Strong communication skills and team spirit
• Independent, service and process oriented work style
• Very good English skills (both spoken and written) , German is a bonus
• Willingness to educate yourself further, both through corporate training and knowledge sharing as well as on your own initiative
• Driving license necessary (own car beneficial)

• Experience in operating and configuring IT systems
• Experience with monitoring systems
• Experience with ticketing systems
• Basic knowledge of ITIL
• Testing experience a benefit
• Basic knowledge of databases (MS SQL, MySQL and/or Oracle)

• Challenging tasks in a successful and innovative company based in a central location in Vienna
• Opportunities for personal development as part of the company's sustained growth
• A welcoming working environment in a committed and international team of employees from more than 30 countries
• Flexible working hours and numerous benefits (health care, employee discount, events,)
• Extensive training by mentors
• Reimbursement of additional travel costs for an interview and support with any necessary relocation from abroad
• A yearly gross salary of xxx,- for applicants with at least xxx years of specific experience and willingness to offer a higher salary depending on your professional experience and qualification

We’re looking for a smart, talented engineer (located anywhere in North America working remotely) to join our development team responsible for building and scaling Workday’s new video cloud service.

Leveraged by millions of user every day, EMS Software manages some of the highest profile spaces in the world (including the NASDAQ bell). We are consistently delivering new features to our suite of products. We want tackle bigger challenges and accomplish some truly amazing things. Our team is always improving our codebase and operations footprint and we have amassed a sizeable backlog of interesting challenges and product initiatives. Our team needs to grow to enable even greater success in our industry, and that is where you come in.

BackOffice Associates, LLC is a worldwide leader in information governance and data migration solutions, focusing on helping customers manage one of their most critical assets – data. Our company’s range of products, built on a revolutionary platform, address the needs of business users seeking to unlock the value of their data assets. BackOffice Associates’ products and services enable organizations to accelerate growth, gain actionable visibility and reduce risks. Founded in 1996, BackOffice Associates has an unparalleled record of success in the most complex data environments across a variety of industries. Customers include many Fortune 1000 companies including Eli Lilly, Kraft and Dow Chemical. BackOffice Associates is a global corporation headquartered in Massachusetts with additional offices in the U.S., Australia, Europe and Asia. We are looking for energetic, self-directed, committed and goal- oriented individuals with the desire to join a world-class organization.

Position Summary

The Cloud Operations – Production Operations Engineer will be responsible for supporting highly reliable, high performing and secure operations for n-tier SaaS applications, comprising both UI and data integration components and for provisioning and administering the R&D AWS environment. The person in this position will work closely with the Cloud Development team maintaining a “DevOps” culture. This position reports through R&D IT leadership, but will be a key contributor to Cloud Development and Product Support teams.

Primary Responsibilities:

• Uphold established SaaS security and performance standards to ensure compliance with Service Level Agreements as specified in customer contracts
  
• Assist in implementation and maintenance of a highly secure and high performing cloud based infrastructure, including the following:
  
  • Create and manage cloud tenants
    
  • Apply new builds to cloud environments
    
  • Monitor system health and establish appropriate alerting thresholds and response procedures
    
• Provision, administer and maintain cloud hosted (currently AWS) systems for the R&D group
  
• Build Subject Matter Expertise in cloud security, privacy and information management
  
• Provide hands on testing, tuning and technical support
  
• On a rotating basis, provide after hours, on-call incident support
  
• Continuously improve operations processes, including incident, problem, change management and disaster recovery processes
  
  Qualifications:
  
  
• Bachelor’s Degree in relevant field
  
• At least 1 year of experience working with a high volume customer facing SaaS application or in a DevOps environment
  
• Understanding of / experience with at least 4 of the following disciplines:
  
  • SaaS Application architecture
    
  • Serverless (Lambda, API Gateway) AWS technologies
    
  • Build/deployment/delivery processes
    
  • System provisioning, automation and configuration management tools
    
  • AWS EC2 or similar instance provision and administration
    
  • Familiarity with cloud monitoring principles and tools
    
  • Security, performance and data privacy for a multitier cloud based application
    
• Demonstrated ability to effectively communicate verbally and in writing
  
• Strong team player capable of providing support across the organization
  
• Willing/able to provide after hours, on-call and escalation, including system outages and incident response
  
  BackOffice Associates, LLC offers a generous benefits package that includes medical, 401k, long term disability, life insurance and a paid time off program.

Summary:

We are looking for an experienced Network Operations Engineer to join our Technical Operations team. Would you like to join the small, dynamic team that is responsible for the reliability and performance of a global top-10 website, Wikipedia? The Wikimedia Operations team has a very broad range of responsibilities, and could really use someone to expand its networking expertise.

We are looking for people with a drive to explore, experiment, and learn new technologies. Do you enjoy eliminating boring things from your daily workflow by automating them? Are you comfortable working in a highly collaborative, consensus-oriented, open environment and as part of a globally-distributed team? Then you might be just the person we need.

We’d like you to do these things:

• Design, install and administer the global networking infrastructure, including edge, backbone & core network routing, data center access layer switching topologies and network security


• Design and implement routing policies, VLAN topologies, and IP addressing plans


• Investigate and troubleshoot unexpected network and/or systems issues, including routine traffic engineering and DoS mitigation issues


• Manage and implement peering relationships


• Assist in the design and integration of virtual networks for containers and virtualization

• 
  Installation und Administration von EXASolution Data Warehouse Clustern
  


• 
  Effizientes Monitoring, Change und Incident Management der internen und externen Kundensysteme
  


• 
  Untersuchen und Lösen von Problemen gemeinsam mit unserem Produktsupport und unseren Entwicklern
  


• 
  Automatisierung und Verbesserung der Bereitstellungs- und Konfigurationsprozesse sowie des Reportings
  


• 
  Übersetzen von Wünschen und Erwartungen unserer Kunden in technische Anforderungen und Lösungen
  


• 
  Eigenständige Durchführung und Verantwortung von Projekten und Schulungen
  

You’ll be part of a small, focused team that builds out the future of the company. You’ll start by running and improving the existing managed services operation, and you’ll serve a critical role as the next-generation SaaS offering is built out.

Mapillary is seeking a global business operations lead. As part of a distributed team committed to working and hiring everywhere, this opportunity literally spans the world. The ideal candidate has a track record of managing operations in Sweden, preferably with some experience expanding across Europe, the U.S. and other parts of the world.

• Proactively establish communications channels with team leads in the operations side of the organization, facilitating the identification of needs and opportunities for assistance with a special emphasis on recruiting and onboarding local talent.
• Manage sourcing, recruitment and selection processes for other assigned roles, with a special emphasis on empowering hiring managers to have ownership in each step of the strategic staffing cycle.
• Create, implement and manage culture initiatives to help our Dreamers (staff) live the Remote Year brand and values.
• Gather, analyze, and provide insights from key People-related metrics and develop solutions where appropriate based on this data
• Consult on the resolution of complex Dreamer (staff) issues, including investigations and other unforeseen challenges facing our distributed workforce.
• Champion frequent, daily performance management philosophy including guidance and other related talent management components (e.g., coaching and career development)

• Proactively establish communications channels with team leads in the operations side of the organization, facilitating the identification of needs and opportunities for assistance with a special emphasis on policy, procedures and internal communications.
• Take ownership of employee handbooks, employee information, and other core activities that support our Dreamers behind the scenes.
• Gather, analyze, and provide insights from key People-related metrics and develop solutions where appropriate based on this data
• Champion frequent, daily performance management philosophy including guidance and other related talent management components (e.g., coaching and career development)

• Bachelor’s degree in human resources or business administration; Master's degree preferred
• PHR/SPHR certification a plus
• Start-up or entrepreneurial environment experience a plus
• Experience working in and traveling to international locations for recruiting
• Demonstrated working knowledge of legally defensible sourcing and recruiting required
• Experience managing complex projects
• Excellent communication skills and organizational skills
• Ability to work with minimal guidance and be comfortable operating in ambiguity

1. Ownership – we are looking for someone that will own this and crush it
2. Passion for travel – role will require frequent presence on Remote Year programs
3. Organization skills – great time management skills, ability to multitask
4. Interpersonal skills - while the role is more strategic in nature, each member of our team touches Remotes (customers) in one way or another

To apply: Apply online at http://remote-year.breezy.hr/p/9bf03cb33ecf-people-operations-business-partner

At Twilio our customer’s traffic is our business.  Maintaining the Twilio quality expectation for both voice and messaging takes a lot of work. This role leads the global Traffic Operations team responsible for managing Twilio’s customers traffic to our carrier partners around the globe.

• Respond to customer support request, while constantly considering process/product improvements with every support request.
• Process phone number ports to our platform and consider/develop way to automate this process.
• Update website FAQ’s and monitor support forums

• Compose newsletters and product updates via email campaign to go out to customers.
• Provide website content/blog posting as needed.
• Update social media on a regular bases.
• Develop other customers engagement/marketing strategies.

• Communicate customer needs to product team & help hone and develop the RingRoost software product.
• (Optionally) Learn to code or hone your coding skills and help develop/contribute to the RingRoost software product.
• (Optionally) Develop marketing graphics, contribute to web design or other creative materials.

• Willingness to learn and dive into new things.

To apply: Applying for the job:To apply for this position please solve the pattern and send resumes to: job{next_number_in_series}@ringroost.com1 - 3 - 7 - 21 - 25 - 75 - 79

Full Time: Director of Security Operations at GitHub in Remote

FormAssembly is looking for an Infrastructure-Operations Engineer to help support and improve our environments that provide FormAssembly to our customers. To succeed, you'll need solid Linux skills, experience with PHP-based application stacks (such as nginx and php-fpm, httpd and mod_php), a comfort investigating any problem and asking for help when needed, and the ability to identify and anticipate potential problems.

• https://learnzillion.com/team
• https://learnzillion.com/dreamteam

• http://www.fastcompany.com/3026328/most-innovative-companies-2014/the-worlds-top-10-most-innovative-companies-in-education
• http://schoolsofthought.blogs.cnn.com/2012/06/27/the-evolving-classroom-lessons-go-virtual/
• https://www.facebook.com/BillGates/posts/144029255754260
• http://www.thegatesnotes.com/Topics/Education/Why-Im-Excited-about-the-Arrival-of-Back-to-School-Season
• http://www.marketplace.org/topics/life/education/learnzillion-does-number-classrooms

• Amazon Web Services (EC2, Route53, S3, etc.)
• Ruby on Rails
• Postgres
• Elasticsearch
• Nginx
• Unicorn
• Redis
• Sidekiq
• GitHub, Code Climate, Circle CI, automated QA test suite

• Architect, configure, and maintain LearnZillion’s production, staging, and development (Vagrant) environments
• Develop automation and tooling for configuration, deployment, monitoring, backup/recovery, etc.
• Measure, analyze, and monitor the infrastructure for availability and performance
• Design and implement processes to maintain overall system security

• 3+ years of solid Linux/UNIX systems engineering, administration, and automation
• Knowledge and experience in deploying web applications, preferably Ruby on Rails
• Intrinsically-motivated individual who loves to ship quality infrastructure often

• Competitive salary and paid time off
• 4% 401(k) contribution matching
• Remote-work friendly schedule
• Work daily with top-notch engineering and product design team members
• Make the digital curriculum of the future a reality for students everywhere

To apply: Apply at http://learnzillion.applytojob.com/apply/TxDmjK/Operations-Engineer

Tenable Network Security delivers comprehensive security solutions that provide continuous visibility and critical context, enabling decisive actions to protect your organization.  Transform security with Tenable, the creators of Nessus and pioneers of continuous monitoring.

Our global expansion is creating job opportunities for creative thinkers who are wired for action and delivering big results. We’re also stacked with industry rock stars who are just as comfortable keynoting a conference or delivering a podcast as they are mentoring up-and-coming colleagues. But what our employees are most excited about is our products and customers!

Full Time: Security Operations - Incident Response Analyst at GitHub in Remote

Are you inspired by a job that challenges you to be proactive, lead technology decisions, and come up with new ideas that will disrupt current ways of communicating?  ViaSat provides the unique blend of technical challenge, opportunity to excel, team camaraderie, and opportunity to work with industry leaders.  Sound interesting?   

Both our Commercial Mobility Team and our Infrastructure Team are looking for team members that enjoy continuously improving the way we do things which could be researching a tool like Ansible and proving its value and seeing the tool being adopted and used within our Commercial Mobility team. You are the person that can make the connections between our software development teams and our customers through the application of change/configuration and release management processes and tools.  We need people like you that want to constantly work on improving our process which is more critical now than ever as we prepare for our launch of ViaSat 2 in 2017 and ViaSat 3 shortly after which will provide broadband in the terabyte range. Come work in an environment where you can make a big impact and you are literally changing the way the world communicates. Come join ViaSat!

The Opportunity

At Litmus we build cutting edge tools to help email marketers. We're used by over 100,000 email marketers all around the world and have partnerships with the best in the industry including MailChimp, Campaign Monitor, Experian and more.

We’re bootstrapped, profitable and proud. You’ll be working with our team of developers and operations engineers building cool stuff, with amazing people.

As our environment grows, we're looking for a sysadmin to manage the day to day running of our infrastructure.

You have:

• Natural troubleshooting skills: comfortable investigating any problem, knowing when to ask for help
  
• Strong analytical skills: identifying and predicting problems, collecting data to support your conclusions
  
• Solid knowledge of Windows and TCP/IP networking
  
• Experience running a production environment on AWS
  
• Experience with Active Directory design and implementation
  
• A level of comfort with Linux
  
• Decent PowerShell chops
  
  It would be helpful, but not essential, to have a familiarity with Ansible, C# .NET, and/or Ruby
  
  

  You would:
  

  
  

• Interface with hosting provider(s)
  
• Monitor servers and services, ensuring they are fault tolerant and up-to-date, including log reporting & visualization, applying OS upgrades, security patches
  
• Managing our configuration automation and server deployment (Ansible)
  
• Tune production environment performance (.NET, IIS, Redis, MySQL).
  
• Recommend and apply best practices where sensible
  
• Manage SSL certificates, domain renewals, DNS changes, firewall / iptable updates, MySQL database maintenance (users, privileges)
  
• Participate in 24x7 on-call rotation for the infrastructure with the engineering team
  
  

  Why should I choose Litmus?
  

  
  We offer everything you'd expect from a successful and profitable startup, except we've been going strong for eight years.
  
  

• Great salary, comprehensive health care benefits, 28 days paid vacation (yes, on top of public holidays!)
  
• The technology - it's always the latest stuff and very diverse
  
• The best tools money can buy. Every sysadmin has gets the equipment they need to be awesome
  
• When in town, our office space is amazing. It includes killer views of MIT, Harvard and Boston, an Xbox with Kinect, beer fridge and Sonos sound system. We also provide a catered lunch.
  
• If you're remote, we'll fly you out to Boston regularly and you can stay in our wonderfully furnished company apartment.
  
  

  Here’s what some of our crew have to say about Litmus:
  

  
  

  “Everyone. Gives. A. Shit. (about the tech, the products, the customers, each other). Trust and ownership are important here. We build products that scratch our own itch. We experiment, we celebrate (big things (like throwing a launch party), and small (beers at the end of the week)). Oh, and there’s no red tape, bullshit posturing, timecards or org charts!”
  
  Eddie, Lead Ruby Developer
  
  “Aside from software architecture and syntax, there hasn’t been a task that I have begun that I have known how to do. It is a constant learning experience and we often times find ourselves building things that have never been built before.”
  
  Justin, C# Developer
  
  “We’re in charge of our own future and aren’t beholden by a board, investors or anyone else. I feel like the people I work for care more for our customers and their employees than most other companies do.”
  
  Justine, Marketing
  
  “Super cool office! – Our office is amazing and we do a lot of cool things here. Kinect + beer fridays + fun :) It’s also easy to get to and a great location.”
  
  Danielle, Support Manager
  
  “The founders are in the thick of it. Also, the collective responsibility, I feel like I could rely on any team member for help.“
  
  James, Account Manager
  
  If you live near Cambridge then we’d love to welcome you to the office, if you want to relocate to beautiful Boston then that’s wonderful as well (provided you can already legally work in the USA). If you don’t live nearby then that’s ok too. We already have remote members of the team and are happy to speak to great folks wherever they are in the world.
  
  We don't work with recruiters.

Happiness Works is a catalyst for positive culture change. We provide powerful tools and processes that measure employees’ experience and the drivers essential to happiness and wellbeing.

Our clients know that improving happiness in the workplace delivers significant increases in profit, productivity and innovation as well as generating substantial cost savings over time. Together we generate a ‘happiness dividend’ that creates more resilient and high performing organisations.

FULL-TIME / FLEXIBLE · REMOTE / LONDON

The ideal candidate

It is highly probable you have first-hand experience of an unhappy work culture. You know what it takes to get the best from employees and what happens when this is missing. You are passionate about workplace happiness and understand the implications for business success. Attention to detail is in your DNA and you strive for excellence and continual improvement. You are articulate, confident and comfortable working within a remote start up environment.

The role

• General management of company accounts; invoicing, reconciliation, credit collections, and accounts payable.
  
• Provide efficient, proactive, administrative and secretarial support to the business.
  
• Oversee and regularly review office processes to ensure all administrative tasks are effective.
  
• Prepare/collate management reports and planning documents in preparation for meetings.
  
• Oversee and manage HR administration, health and safety compliance and other processes required to run the company.
  
• Proof-read, sense-check and provide a quality assurance check on documents, reports and papers – internal and external.
  
• Oversee the general running of the office including stationery orders, assist with meeting room set up, minute taking, organising diaries, assisting with administration and reception cover.
  
  We would love…
  
  
• 3+ years experience in a similar role (experience in office management, mid-level management and HR operations also relevant).
  
• Excellent interpersonal and administrative skills.
  
• Ability to communicate at all levels of an organisation. Highly motivated by satisfied customers.
  
• A keen ability to prioritise tasks based on commercial needs.
  
  Above all, we want to feel your passion for our mission and a belief in making work happy. If you think you have what it takes to take Happiness Works to the next level, get in touch to tell us what you will bring to our exceptional team!

• Minimum of 3 years of professional experience with infrastructure support and Linux
• Experience being on-call and providing off-hours coverage in a 24x7 environment
• Comfortable troubleshooting and communicating complex problems
• A history of contributing to open source projects
• Intermediate+ development skills in a high level programming language (We use a lot of Python)
• Solid understanding of networking and TCP/IP fundamentals
• Ability to support users inside and outside of the Wikimedia Foundation

• Replacing a homebrew Openstack management UI with Horizon
• Improving our uptime and availability with better monitoring
• Researching and implementing Openstack Cinder and Neutron
• Migrating work from Sun Grid Engine to Kubernetes

• Openstack
• OpenLDAP
• Puppet
• NFS
• Kubernetes
• Containers (Docker, etc)
• Sun Grid Engine
• Packaging (Deb)

• Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
• The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, massages, cooking classes and much more
• The 401(k) retirement plan offers matched contributions at 4% of annual salary
• Flexible and generous time off - vacation, sick and volunteer days
• Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
• For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
• Telecommuting and flexible work schedules available
• Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
• Great colleagues - international staff speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

To apply: http://grnh.se/tjqup3

Platform.sh the award-winning PaaS solution from Paris, France, is looking for talented Python and Go developers with great Linux systems skills who are passionate about customer success, security, and application uptime.

• You live somewhere in the USA (or North America) 
• You're available 25-30 hours per week and will work a regular schedule within normal (North American) business hours
• Responsibilities would include helping our Ops Advocate with things like onboarding new team members, planning our twice-annual team retreats, coordinating other fun team activities, admin assistance, and managing our small (but mighty) menu of perks
• You = detail-oriented, super good at planning and follow-up, proactive, creative, self-motivated
• Edgar = great team, great perks, super productive and fun work environment, octopus with glasses

• Work from home (or wherever there’s strong wifi)
• Monthly cleaning service for your home - not that we don't have total faith in you
• Paid home Internet service or coworking space/coffee shop working expenses
• Books, conferences, and other educational resources to help you be even more amazing at what you do!
• An extra paid day off per quarter so you can volunteer in your community (awww)
• Twice-annual company retreats (that you’d get to help plan!)

To apply: Apply at http://bit.ly/EdgarOpsAsst and learn more about Edgar at MeetEdgar.com/careers

Workiva Devops Software Engineers develop ways to build, deploy, and support our solutions across the Google Cloud Platform and Amazon AWS infrastructure.  Our entire company is built on the cloud, and we are looking for people who can help us leverage the cloud to its fullest.

• Architect and maintain multi-site, high-availability, production solutions
• Automate infrastructure and services with Chef
• Own and suggest improvements to our deployment process and tools
• Diagnose and resolve production system issues
• Participate in rotating on-call schedule

• Chef development experience (cookbook, custom resources, tooling)
• Experience with common Chef tools (Berkshelf, ChefSpec, Test Kitchen, Foodcritic, etc)
• Understanding of Chef design patterns (resources vs. recipes, cookbook patterns ie library/app/wrapper/environment)
• Experience using Chef with cloud providers such as AWS
• Understanding of CI/CD processes and tooling as it relates to infrastructure code and applications
• General understanding of general cloud design best practices
• Experience with infrastructure provisioning tools such as Terraform, CloudFormation, or chef-provisioning
• General software development experience

• Have experience with Ubuntu and Red Hat/CentOS in production environments
• Are proficient with configuration management tools (Chef)
• Have experience deploying Rails applications
• Are knowledgeable of best practices, but open to introducing reasonable technical debt when necessary in order to meet business needs
• Like to occasionally solve technical puzzles with atypical constraints
• Enjoy automating repetitive tasks
• Can implement and manage high-availabiity infrastructure solutions with automatic failover
• Enjoy sharing knowledge via documentation
• Can effectively use git and understand common SCM workflows
• Are able to write code that is intentional and readable rather than magically obscure
• Stay on top of current DevOps and infrastructure news
• Enjoy tinkering

• Have attained a four-year degree in something
• Have customer support experience (retail, help desk, consulting, etc.)
• Can comfortably use advanced git features such as rebase, rebase -i, merge --no-ff

• Competitive salary + stock
• Retirement plan with 3% company match
• Health, vision, dental, disability, and life insurance
• Telecommuting expense reimbursement
• Choose your own Apple workstation
• Enjoy your nights and weekends!

• Leesburg, Virginia
• Telecommute (United States only)

To apply: Qualified candidates should send cover letters and resumes to careers@phishme.com

Location:

Description

Would you like doing more than just digital ad trafficking? Are you excited by change and the ability to be part developing processes and best practices? Do you want to take ownership of projects and drive forward to completion? Are you comfortable working in imperfect situations? Do you want to build relationships with the publishers you support, rather than just being a cost center? If you answered yes to these questions and have experience with digital ad trafficking, you should definitely apply.

Digital advertising is a growing business for Crain and it is important to the revenue growth of our company. It is important that our digital advertising fulfillment is done efficiently, with very high quality, and utilizing processes and systems that are scalable for the future. The Digital Ad Operations Specialist is integral to help our Digital Ad Operations team and our Brands achieve these goals.

Details:

Responsible for implementing and managing digital advertising campaigns, display, mobile, and newsletter, using OAS.

Specifically:

• Chasing creative.
  
• Campaign ad server creation, placement targeting according to the IO and/or ad product definition.
  
• Creative review, implementation and management.
  
• Digital ad fulfillment QA.
  
• Monitoring, troubleshooting and publishing campaign pacing and wrap-up reporting, both 1P and 3P.
  
• Recommending campaigns optimization and implement as needed/approved.
  
• Campaign troubleshooting pre, during and post launch, as needed.
  
• Provide other digital advertising reporting, as needed.
  
• Work closely with the other members of the team to help prioritize and balance daily fulfillment tasks, responsibilities and functions Utilizing outsourcing partners to support achieve quality advertising fulfillment, as needed.
  
• Work with the publisher digital teams, publisher sales teams, advertiser and solutions vendors regarding campaign, creative or reporting issues.
  
• Take point on or participate in the development, implementation and adherence of sound, consistent, and efficient processes for quality digital ad fulfillment; creation and upkeep of documentation.
  
• Understanding of publisher advertising products and relevant specs, guidelines and business rules; ensuring campaigns adhere to creative, technical, business and legal specifications.
  
• Partnership with the publisher team, understanding the publishers’ strategy and goals; keeping them apprised of status or issues that could impact their business, providing POVs and SME perspective and expertise as applicable.
  
• Participate in the ad product development process, including industry knowledge, best practices and feasibility.
  
• Creation of publisher-site ad tags, for site implementation.
  
• Evaluate, onboard and manage advertising technologies to meet the requirements of our publishers and their customers.
  
• Train fellow team members, as needed.
  
• Minimal overnight travel.
  
• Performs other related duties as assigned.
  
  

  Requirements
  

  
  

• Dependable, proactive, flexible, with excellent attention to detail and good follow-thru abilities.
  
• Ability to manage tasks on a tight deadline and be able to handle multiple projects regularly.
  
• Great verbal and written communication skills.
  
• Strong organizational and problem solving skills.
  
• Strong customer service skills.
  
• Enjoy building relationships.
  
• Ability to quickly grasp new concepts.
  
• Enjoy working in a team and sharing knowledge and best practices.
  
• Enjoy an ever-changing landscape and growing responsibilities.
  
• Minimum of one year online ad trafficking experience using an ad server.
  
• Familiarity with Flash, rich media, video encoding, HTML, HTML5, DHTML, JavaScript
  
• Experience with various 3rd party rich media ad serving systems.
  
• Proficient personal computer skills including MS Outlook, MS Excel, MS Word.
  
• BA/BS degree or equivalent experience.
  
  

  Organization Overview
  

  
  Crain Communications has been at the forefront of the publishing industry for more than a century. Combining information with innovation. Crain delivers the story you can’t get anywhere else. Our portfolio of niche news publications, research and data products, custom publications and business events are among the most influential media properties in the verticals we serve. Reaching more than 3.5 million business decision makers and consumers across the globe. Crain serves to empower the success of our readers, as we have for the past 100 years.
  
  Our Philosophy
  
  As a privately held company, we maintain a personal responsibility for elevating our work to be the best it can be. Every editor, reporter and correspondent at Crain shares the responsibility of ensuring the editorial independence and importance of our work. With an Audience First focus and uncompromising integrity, we strive to make a real impact for the individuals and industries we serve. While other media companies report the news, Crain gives it meaning. We add context to content, infuse information with insights, and initiate connections as well as conversations.
  
  Our Vision
  
  Acting as one company and one team, we will earn the loyalty of our audiences by delivering exceptional information and products across many platforms.
  
  Our Purpose
  
  We empower success. The stories we tell and the products we develop matter to our audiences. We help them be successful in their world. Internally, the work we do and how we do it impacts everyone else we work with. We empower one another’s success as much as our own.
  
  Our Values
  
  

• Integrity
  
• Excellence
  
• Collaborate
  
• Communicate
  
• Innovate
  
• Make it fun
  
• Connect
  
  Crain Communications offers a competitive salary, a generous benefits package, profit sharing, and a friendly work environment. This is a great time to join our organization -- a profitable, well established publishing leader.
  
  We thank you for your interest in Crain Communications and invite you to visit our website as positions are updated regularly. Crain Communications is an Equal Opportunity Employer.

Wordfence is responsible for securing over 1 Million active WordPress websites. We are the most popular security product for WordPress publishers by a significant margin.

• A solid dev-ops / sysadmin skillset. That means you are hands-on with Linux. You know three ways to find a file, resize a partition, measure network throughput or any other Linux task.
• You’ve reached distributed systems nirvana. You’ve figured out how to deploy and maintain distributed applications and services across multiple machines without painful repetition. You also know how to analyze them for performance bottlenecks and to remove single points of failure
• You script for fun and profit. Whether it’s Python, BASH, Perl, or even Erlang, you should have a go-to solution for quick and dirty problem solving.
• Experience with SQL Query Optimization. You should be familiar enough with at least one commercial or open source database to decipher its EXPLAINS and tune queries to improve performance.

• Bachelors degree in any field
• Delightful written and verbal communication
• Experience building great process around support. Ticket triage, escalation, and reporting business metrics back to the organization.
• Passion for what a great customer engineering organization can do 

• Top-of-market benefits, Pre-IPO equity, company-wide trips, we fly you to headquarters 1 per quarter to bond with the team, etc….

To apply: Please apply via our jobs page at. http://grnh.se/67vgsi

RevolutionEHR has an immediate opening for an experienced software operations engineer. This critical role is focused on designing, deploying, monitoring and maintaining our application environment to deliver a high level of up-time and performance for our 20,000+ users.

Eligible is a healthcare infrastructure company and our customers rely on our APIs to provide high quality services to their clients, which makes reliability and resilience of our systems critically important for the company. Consequently, we are investing heavily in our operations and infrastructure systems, and we're looking for technical operations and infrastructure engineers to help us continue improving and evolving our systems as we scale. Our ideal candidate will have prior experience working on SaaS products and scaling cloud services.

We're a small shop running a busy site with great aspirations. Come help us keep the site up and the code flowing!

Come work with the top 1% of global talent to deliver critical enterprise apps for Fortune 500 companies. We offer a fast-pace environment where inventiveness and entrepreneurial drive are rewarded. Were also one of the few IT companies offering high-paying jobs that are 100% remote, work from home. You never have to fight traffic to office again and you have the freedom to choose when and where you put in your 40 hours to be most effective each week.

Essential Duties and Responsibilities

• Share responsibility for health, scalability and availability of our cloud services
  
• Automate deployment of AWS infrastucture and services
  
• Select, architect, and implement and maintain monitoring, alerting and reporting
  
• Inject and maintain a healthy level of humor within the team
  
• Ensure cloud architecture meets scalability, availability and cost requirements
  
• Be a mentor to team members on good operational practices
  
  Requirements and Qualifications
  
  
• B.S. in Computer Science or equivalent experience
  
• 2-8 years of experience managing cloud infrastructure, preferably AWS
  
• Minimum of 2 years of experience with technical operations and software development
  
• Experience with SaaS at scale
  
• Experience with configuration management tools and cloud management automation, e.g. Cloud Formation, OpsWorks, Cloudstack EndFragment
  
• Solid understanding of containerization services such as Docker or AMI
  
• Working knowledge of monitoring such as AWS, Nagios, Logstash, Sensu
  
• Solid understanding/experience of web services, databases and relating infrastructure/architectures
  
• Experience with NoSQL databases a plus, e.g. Cassandra, Solr
  
• Solid understanding of backup/restore best practices in the cloud
  
• Ability to manage using a modern scripting language
  
• Excellent troubleshooting skills
  
• Experience supporting an enterprise-level SaaS environment
  
• Knowledge of AWS APIs a plus
  
• Security Experience a plus
  
  Why work for Bit9?
  
  Bit9 is the leader in advanced threat protection for endpoints and servers. Bit9′s success is the result of great ideas backed by people with the passion and intellectual fortitude to execute. It is our team’s shared vision that has put our solutions on over a million laptops, computers and servers across global organizations. Market demand for our products and solutions is accelerating quickly and we need your help. We are seeking individuals who share our core values:
  
  Passion, Intelligence, Honesty, Integrity, Accountability, Creativity, Leadership and Teamwork.
  
  As increasingly sophisticated and destructive advanced threats proliferate, more businesses are turning to Bit9 for advanced threat protection of their endpoints and servers. In fact, more than 1,000 organizations trust Bit9 to protect more than 1 million endpoints with our unique brand of real-time visibility and prevention.

We're looking for a salaried full time Operations Engineer to work remotely from within Europe, or from our London or Lisbon offices. You will be joining an existing team of 18 to work on our server monitoring and cloud management service, Server Density.

OneMarketData is expanding our Solutions capabilities to offer Financial Services firms the option of subscribing to our hosted and shared infrastructure to support their algo trading, backtesting, research and surveillance needs.   We are looking to build a team of talented, experienced and entrepreneurial individuals who fit our desired set of technical skills.

Eligible is a healthcare infrastructure company and our customers rely on us to provide high quality services to their clients, which makes reliability and resilience of our systems critically important for the company. Consequently, we are investing heavily in our operations and infrastructure systems, and we're looking for technical operations and infrastructure engineers to help us continue improving and evolving our systems as we scale. Our ideal candidate will have prior experience working on SaaS products and scaling cloud services.

We promise really challenging work in a team of highly-skilled operations engineers and a great opportunity to be a part of a fast growing remote-friendly mission-driven team aiming to make a real change in US healthcare.

You can either work from our Brooklyn, NY office or be a remote member of the team – it is totally up to you.

RESPONSIBILITIES

• Work with the engineering team daily to ensure high quality and reliability of the systems we deploy into production
  
• Increase instrumentation and automation in all aspects of day to day operations.
  
• Troubleshoot and resolve any issues occurring in production ensuring constant improvement of the systems as the result.
  
• Design and implement new systems to improve reliability and resilience of the systems in production.
  
• Participate in operation team's on-call rotation.
  
  QUALIFICATIONS
  
  
• 6+ years overall systems engineering experience.
  
• 5+ years of experience with Linux systems administration.
  
• 4+ years of hands on operational experience in a high-volume or critical production web service environments.
  
• Familiarity with systems and configuration management tools (Chef , Puppet, Terraform, Capistrano, etc).
  
• Deep understanding of the TCP/IP networking stack (IP addressing, routing, HTTP(S), etc).
  
• Extensive experience with any enterprise monitoring systems like Nagios.
  
• Experience deploying and operating MySQL in production.
  
• Real-life development experience with at least one programming language.
  
  NICE TO HAVE
  
  
• Experience deploying and operating Ruby and Rails applications in production.
  
• Real-life experience operating large production infrastructures within AWS cloud.
  
• Experience with working in highly secured environments and dealing with PCI/DSS or HIPAA compliance requirements.
  
• Experience with US healthcare industry.

• We work with quality clients who have brilliant ideas they want to scale, scale, scale :)
• Schedules are flexible—you work when you're in flow, from wherever you wish
• You focus on one client at a time; when you're finished with one, we provide another
• We use the latest tools and streamline every workflow imaginable
• Everyone on our team shares your culture, irrespective of where they are physically

To apply: Sound like you? Apply at http://hire.clevertech.biz/job/55e70e7f72c4691e08b07b33

At TGS, data and operational software developers form a core part of our business and are among our most valued resources. This role is mission critical, so we’re searching for an uncommonly reliable professional who enjoys writing programs, working with data, and providing support for large-scale production systems.

We are looking for people like you, operators who understand applications and systems with expertise and feeling for high loaded server networks. At CeleraOne you’ll find people like you. We are experts in designing, developing and running applications in complex environments.

Are you a talented IT professional? Do you see yourself working with cutting-edge technology in a low latent environment? Are you passionate about solving complex problems that others give up on? Can you picture yourself supporting traders and automated trading systems? Can you query a database on the fly and produce data a trader can act on immediately?

MarketBridge helps B2B and B2C organizations acquire, retain, and expand customer relationships by creating scalable solutions that combines the power of predictive analytics and content personalization technologies.

Overview

Brief Description

Azavea is a civic technology firm that uses geospatial data to build software and data analytics for the web.  We’re excited about what we do, we're growing, and we hope you will join us.

Azavea is based in Philadelphia, and we are looking to grow our Operations team to support new cloud computing operations capacity.  Azavea both builds custom web apps and SaaS in several civic domains, including:  climate change, urban ecosystem management, public safety, watersheds, and elections.

We are looking for

We’re looking for an Operations Engineer (devops) who enjoys the intricacies of deploying and scaling an application as much as building it.  We are looking for a person that is passionate about building and operating software that will have a positive impact –someone interested in public service, but not necessarily in working for a government or a non-profit organization, and someone who enjoys working in a variety of technology environments.

Skills & Requirements

Who we are and what we’re doing

As a B Corporation, we’re committed to working on projects that have social and civic impact and advancing the state-of-the-art through research.  Most of our customers are local governments, non-profit organizations and academic or federal research projects.  We build custom apps; perform geospatial analysis; manage several open source civic software projects (DistrictBuilder, OpenTreeMap and others); and develop an open source, high performance computing framework, GeoTrellis, that enables us to build fast analytical applications by distributing the geospatial data processing.  Our developers work across the technology stack, from the server to the database to the front-end.

Half of our colleagues are software engineers and most of the rest are fairly technical, so we don’t have a lot of traditional IT support requirements, but much of our work is increasingly based on Amazon Web Services cloud infrastructure, and we believe that investments made in automated deployment and management processes are important to improving productivity, software quality and user experience.  In addition, over the past year we have deployed three new SaaS products, OpenTreeMap, Cicero, and HunchLab, that are based on AWS.  These new products rely on auto-scaling, EC2, VPC, S3, SWF, RDS and other services and APIs.  While our software developers are all experienced with AWS, as more of our customers rely on these new SaaS products, we are interested in expanding our capacity to research, monitor, optimize, and adapt our infrastructure to changing conditions.

What you’ll do:

• Work with our software teams and the Director of Operations to build out and maintain our IT infrastructure, particularly as it relates to Amazon Web Services.


• Engage in multidisciplinary work that applies an agile process to system architecture, software development, testing and deployment.


• Optimize database, server and client performance to create applications with both functional and responsive user experiences.


• Contribute to both a growing company and to the open source communities that support our work.

You should:

• Know your way around Linux systems.


• Experience architecting solutions based on Amazon Web Services, Rackspace or Google Compute Engine.


• Demonstrate experience with automated deployment, continuous integration, and source control.


• Know how to build and support scalable web applications in a variety of languages (Python, Scala, Go).


• Demonstrate familiarity with networking and security concepts.


• Be interested in working with a small, collaborative team on meaningful projects.


• Get excited about a diversity of both projects and technologies.

You get extra points for:

• Demonstrating your open source or other community service contributions


• Experience with core web technologies (HTML/CSS/JS) and contemporary frameworks like jQuery, Angular, Backbone, and Bootstrap.


• A good understanding of MVC architecture and RESTful design patterns


• Experience with configuration management tooling (Chef, Ansible, Puppet) and application containerization techniques.


• Familiarity with web and AWS security best practices.

You’ll notice that we don’t say “X-Y years of experience” or “M.S. in Computer Science.”  Formal credentials like these are not irrelevant, but we are primarily looking for people who have had experience successfully building sophisticated web applications.  You might have had these kinds of experiences without a college degree.  Or you may be just out of school but worked your way through school and had some great co-op experiences.  Or you might have a math or humanities background but a have a great head for software development.  These are all potentially great backgrounds, and we’d be interested in hearing from you.

Office and Benefits

Our Philadelphia office is located in a brightly lit office on the 4th floor of a converted factory building in the Callowhill neighborhood, a short walk from Center City, the Reading Terminal Market and SEPTA subway and regional rail stations.  For bicyclists, we have in-house bike parking, a shower and lockers.  It’s an open office plan with several smaller rooms for team meetings, private space and concentration time.  You get a top-end Linux workstation, Mac or Windows laptop with a pile of memory for VMs and extra monitors.  We have flex-time to deal with personal stuff, and most people work a 40 – 45 hour week on a regular schedule.  After the first six months, our developers can also spend up to 10% of their time on a geospatial open source, professional development, or R&D project.  For example, some of our colleagues are contributors to the PostGIS, OpenLayers, GDAL and GeoTrellis projects.  Other research projects have included improving dev ops tool chains; using FFT for fast kernel density estimation; working with Spark to develop machine learning tools; and hijacking GPUs for raster data processing.  Once a quarter, we all get together to share our research and learning with our colleagues.

We offer a salary commensurate with skills and experience and a benefits package that includes:

• Fully subsidized health care, dental, prescription plan, including for spouse/partner and children


• Medical reimbursement plan to cover what the health insurance does not


• Retirement plan with matching percentage


• Almost 4 weeks paid vacation plus sick/personal time off


• Family and medical leave


• Flexible work schedule


• Paid maternity and paternity leave


• Paid time off for voting and volunteering


• Education assistance plan


• Student loan assistance


• Public transit and biking reimbursement plans


• Monthly lunches on the house


• 10% time for Research or Training Projects


• Profit-sharing bonus plan


• Financial transparency through an open book policy


• Supremely awesome colleagues

We welcome qualified candidates from all walks of life and value diversity in our company, and we prohibit discrimination based on race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, veteran status, military service, disability unrelated to job requirements, marital status, or domestic partner status.

As a Web Operations Engineer for Sky Betting & Gaming in Leeds you will form key working relationships with Service Lifecycle Managers, Service Lifecycle Analysts, Technical Operations Leads, Architects, Scrum Masters, Software Engineers, Dev Ops Engineers, Platform Engineers, & Delivery Engineers.

• We work with quality clients who have brilliant ideas they want to scale, scale, scale :)
• Schedules are flexible—you work when you're in flow, from wherever you wish
• You focus on one client at a time; when you're finished with one, we provide another
• We use the latest tools and streamline every workflow imaginable
• Everyone on our team shares your culture, irrespective of where they are physically

To apply: Sound like you? Apply at http://hire.clevertech.biz/job/55e70e7f72c4691e08b07b33

• Remote & Flexible. Work from anywhere in the world you choose. We’re looking for the very best people, so we won’t restrict you by your location.
• Collaborate with prestigious organizations. Imagine what it will feels like to be part of a product that is used by companies like Time Inc, Lloyds Bank, Pingdom, Booking.com, Intuit and the Red Cross.
• Only the best hardware and software. Mac, PC or Linux – we will get you equipped with the best hardware and software available.
• Personal home office budget. Every Hotjar team member receives a €3000 home office setup budget. Upgrade your desk, chair or buy any peripherals you might need.
• Kindle + Personal development budget. Everyone receives a free kindle as well as direct management of their own personal development yearly budget of €500. Buy books, short courses or magazine subscriptions.
• Work with a very talented team. Our team has an impressive background building and optimizing products and businesses around the globe.
• Make a difference. Hotjar is ‘democratizing’ site analytics and feedback by making them affordable and easy to use for everyone around the world. We call it the ‘Hotjar revolution’.

• Planning and coordinating of operations in support of the company’s growth. This includes financial planning and budgeting, formulating policies and strategic plans for future growth, managing daily operations of teams, administration and other departments.
• Improving operational efficiency and develop plans to meet future needs in areas such as customer support and engagement, and product development velocity.
• Monitoring revenue margins, financial ratios, cash flow and KPIs. This includes creating and presenting performance reports for the entire Hotjar team and the Board of Directors. In this capacity you will also be collaborating with third parties such as accountants and auditors.
• Formulating recruitment procedures, training and incentive plans, maintaining efficient team structure, evaluations and performance through analytics, processes and tools.
• Build, mentor, and manage a world-class team to deliver high performance, secure, and high availability SaaS service to our customers worldwide.
• Measuring effectiveness and efficiency of operational processes both internally and externally by setting operational metric goals and manage the organization to meet or exceed those metrics by iteratively improving processes.
• Lead and manage security, risk management, certification, compliance, contractual or other legal processes across the entire organization.

• Masters degree in business or related field.
• At least 3 years of strong operational experience in a SaaS organization.
• Financial planning, data analysis and budgeting skills.
• Previous experience overseeing human resources, information technology, and legal.
• Skilled in organizational development, personnel management, budget and resource development, and strategic planning.
• Excellent people skills, with an ability to work with a dynamic leadership team.
• Flexible and able to multitask and work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions.
• Hands on, practical and willing to learn.
• Possess personal qualities of integrity, loyalty, credibility, and commitment to the Hotjar vision.

To apply: Fill in survey https://insights.hotjar.com/s?siteId=14&surveyId=5023

• Ensure all new hires are successfully onboarded and properly set up for long-term success at the company.
• Coordinate between different team leaders to ensure all tasks related to the onboarding process are completed effectively.
• Develop learning tools, guides to processes at the company, and a variety of other forms of onboarding materials.
• Identify onboarding and employee growth issues in teams across the company and work with the appropriate people to find long-term solutions.
• Build, enhance, and spread Toptal’s culture throughout all levels of the organization.
• Regularly meet with everyone at the organization to identify and execute on areas where greater employee growth can be enabled.
• Monitor, optimize, and report on growth metrics and KPIs.
• Participate in weekly team meetings and strategy sessions.
• Communicate constantly with teams via Skype.

• Strong experience building culture at rapidly growing organizations.
• A creative and effective history of building unique, world-class initiatives for employee learning and development.
• To excel at this position, you must be energetic and proactive.
• You must be a self-starter with lots of initiative and creativity.
• You must be an excellent leader with an exceptional ability to explain complex concepts clearly while dealing with multiple people, teams, projects, and priorities.
• You need to be comfortable with all aspects of global recruitment and management of global teams, and you must always be an outstanding brand ambassador.
• Outstanding interpersonal and organizational skills.
• A deep understanding of how effective culture and employee growth initiatives work at both small and large companies.
• Ability to identify issues impeding team and individual growth and a sense for how to fix those problems.
• While a technical background is not required, you must be excellent at using data and quantitative approaches for decision making.
• You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

To apply: http://www.toptal.com/careers/head-of-people-operations

Job Description

Are you a web engineer that wants to make a business hum? Do you yearn to solve intricate business problems with many interconnected systems? Tasktop needs you to streamline our website operations, integrate business tools, and develop custom business applications.

You will join our Engineering Operations team and work closely with our Marketing, Sales Operations, Solutions, and Engineering teams to operate and extend customer facing services such as the Tasktop website, marketing integrations, and our customer self­service portal. The role is varied and wide ranging, requiring a motivated, adaptable, energetic person with great communication skills, and technical skills from content management tools, to hosting, automation, and web application development.

You Have

• Excellent communication skills
  
• Experience with maintaining and operating websites
  
• Experience maintaining and extending Drupal modules and themes
  
• Solid understanding of Google Webmaster Tools and SEO techniques
  
• Experience working with PHP, HTML, CSS, and JavaScript
  
• Solid understanding of relational databases (e.g., MySQL)
  
• Experience with Git source control
  
• 3+ years experience operating and developing web properties
  
  Nice to Have
  
  
• Experience of creating websites using responsive design
  
• Experience with Acquia Drupal hosting and best practices
  
• Experience modifying Marketo templates and creating Salesforce Apex tools
  
• Work experience with an agile team (preferably Scrum)
  
• Experience with software engineering best practices (e.g., testing, code reviews, CI/CD)
  
• A GitHub profile or link to open source work/contributions
  
  Compensation
  
  We provide competitive salaries, ownership via equity, and benefits. This position is located at Tasktop's head office in the heart of downtown Vancouver, Canada. Remote opportunities exist for exceptional candidates.

Summary

Roadhouse Interactive has an immediate opening for a Development Operations (Dev Ops) Engineer to join our growing team. As our Dev Ops Engineer, your main priorities will be to help launch our titles while ensuring that they run reliably and efficiently. Together with a multi-disciplinary team, you’ll help with monitoring, deploying and testing high user volume server deployments.

Responsibilities

• Identify system inefficiencies and provide feedback to improve the development and deployment processes.
  
• Work with the developers to ensure systems are developed to support operational requirements, including scalability.
  
• Using various load testing solutions, ensure our servers are able to to handle the anticipated load before a live launch.
  
• Assist with debugging issues from the network layer all the way to the application layer.
  
• Help maintain and automate all of our software in development and production.
  
• Occasional off-hours support for development needs and support of the live environment helping to ensure our consumer experience is always world class.
  
  Requirements
  
  
• 5 + years' experience working in a multi server environment.
  
• Strong working knowledge of the HTTP protocol, SQL (MYSQL preferred) and N tier networking concepts.
  
• Expert knowledge of the systems design and architecture process.
  
• Ability to monitor analytics.
  
• Experience developing, maintaining and innovating large scale distributed applications.
  
• Proven ability to take high level direction and know how to execute against it.
  
• Working knowledge of source control and AWS configuration systems.
  
• Knowledge and experience working with various scripting languages, ideally Python.
  
• Previous experience working with cloud management systems (ideally Rightscale) and automation server testing solutions (ideally Gatling).
  
• Some working knowledge with Unity and mobile gaming applications.
  
• Excellent written and verbal communication ability; you have a demonstrated ability to explain technical issues to both technical and non-technical audiences.
  
• Self motivated and willing to take ownership and pride of the work you are doing.
  
• A passion for delivering high quality work and contributing to mobile games.
  
  Interested in this opportunity?
  
  We’d love to hear from you! Please apply with your current resume and cover letter outlining how you’re right for the job. Preference will be given to local candidates; however this opportunity is open to remote candidates as well.

TeamSupport, a rapidly growing provider of SaaS customer support software, is looking for an outstanding person to join our team, whose primary responsibility will be delivering high availability uptime, and scaling our delivery infrastructure as we grow. The candidate must possess proven technical and tactical skills, but also be able to think strategically.

We’re looking for a Technical Operations Engineer who will be performing operations and possibly development support to our Engineering team. This individual will be responsible for the health of our services and entire IaaS ecosystem, assisting developers with releases and ensuring we meet our availability and recoverability requirements across multiple environments. You will be helping implement, support and manage the tools, processes and cloud environments to automate our build, test, deploy, and production infrastructure.

Summary

We believe feeling good and doing good is the best reward, which is why our motto is “Be Well Rewarded.” We’ve created a rewarding, energetic work environment for the outside-the-box thinkers and absurdly talented.

Welltok is pioneering health optimization by connecting consumers with the right programs and resources to optimize their health and reward them for healthy actions and behaviors. Its CaféWell health optimization platform empowers users with personalized activities that are designed to drive healthy habits and active lifestyles. Be part of something big and join our smart, passionate team in changing the way consumers engage in their health.

Senior Cloud Operations Engineer

As a member of the Cloud Operations team, the Senior Cloud Operations Engineer, will work alongside Development, Security, and Release Management teams to apply extensive knowledge of web operations in Amazon Web Services for the betterment of Welltok's platform infrastructure. The successful candidate will have successfully managed Internet-facing services hosted in AWS, including the architecture, configuration, operation, automation, and continual improvement of underlying infrastructures.

Technologies you will work with include AWS (VPC, EC2, RDS, ELB, EB, IAM, others), Linux OS (mainly Ubuntu), Docker, Redis, RabbitMQ, Chef, MySQL, PostgreSQL

Responsibilities:

• Design secure, scalable, and highly available architectures for web services
  
• Administer AWS environment, including provisioning and operation of compute instances and AWS services, user management, security, and traffic management
  
• Incident response (alongside software developers and site reliability engineers) with rotating on-call responsibility
  
• Automate the configuration, delivery, and operation of infrastructure systems and services
  
• Linux systems administration tasks (e.g., software install/patch/update, configuration, image management)
  
• Continually control cloud costs by reviewing deployed ecosystem, suggesting improvements and efficiencies
  
• Collaborate with software development and security teams to architect, build, deliver, and manage solutions
  
• Configure and tune monitoring and logging systems
  
  Qualifications:
  
  
• Strong experience in AWS architecture and operations
  
• Experience managing Internet-facing web applications, including performance monitoring, tuning, networking, traffic management
  
• Strong experience in automated configuration management system(s), e.g., Puppet, Chef, Ansible, Salt, AWS OpsWorks
  
• Linux systems administration
  
• Experience with automation of IT infrastructure using common scripting languages/frameworks
  
• Experience in the following will be considered a "plus":
  
• Prior employment in the healthcare industry
  
• Docker (management and operations)
  
• Operation of web services built on Ruby on Rails stack
  
• Understanding of Agile delivery concepts and ITIL

Are you a logic-driven IT professional who thrives in operations or customer support roles? Are you team-oriented, self-motivated, and quality-driven? If you are a keen problem solver excited by opportunities to demonstrate and maintain high quality in both communication and ownership of your given area of responsibility, if you possess knowledge of production systems and if you excel at problem analysis and solution recommendation -- then this job is for you.

You'll be managing a team of top-notch developers, liaising with our customers to gather requirements for discussion, and planning future sprints/releases. Translating between the languages of the developer and the customer, while keeping communications smooth will be your number one skill!

Feature development/release, maintenance, operations and support will be coordinated, efficient and of a high quality. While the role doesn't include testing or UAT, you'll fully understand and review releases to maximise customer happiness.

Since we all work remotely, your written communication must be excellent! Besides Trello discussions with customers, you'll put together epic release notes and a brief 'achievements' presentation for our sprint retrospectives.

We all get involved in helping out with support, improving documentation and so on, plus we automate wherever we can. That means you'll always be on the lookout for new ideas to suggest/discuss/implement with the team.

You'll report to the managing director, and be expected to contribute in key discussions around long-term product development and vision, as well as goals for business growth.

Work from home, or wherever you like really

We love working remotely, so above all, you need to be comfortable in that environment or be willing to try something new. This means you get to choose where you work, providing you're suitably drenched in wi-fi and in reach of Trello/Slack. We're all about the output, and trust you to do a great job wherever you are.

That said, a lot of the team live in Leicester so usually meet up in person every week or two with lunch on us, just because it's nice to do so. And we work closely with our customers, so it's likely you'll need to say hello to them in person a couple of times a year too.

With great power, comes great responsibility

Attention to detail, clear written skills and the ability to work in a team are essential.

Since we're not usually all in the same room, you absolutely must be able to communicate well, and share progress often. That doesn't mean we interrupt/distract each other though, as we're firm believers in being approachable through asynchronous working.

We'll expect you to be constantly learning and developing your skills, and to be fully involved in sprint planning, retros and daily scrums along with all the developers and our project manager.

Department: Customer Success
Reports to: SVP of Customer Success       
Location: Anywhere, East Coast   

Experience serving as the security engineer of complex technology implementations in a product-centric environment. Comfortable with bridging the gap between legacy development or operations teams and working toward a shared culture and vision. Works tirelessly to ensure help developers create the most secure systems in the world while enhancing the privacy of all system users. Experience with white-hat hacking and fundamental computer science concepts strongly desired.

Primarily responsible for:

• Performing security audits, risk analysis, application-level vulnerability testing, and security code reviews
  
• Develop and implement technical solutions to help mitigate security vulnerabilities
  
• Conduct research to identify new attack vectors
  
  Who is eligible to work at 18F:
  
  U.S. citizens, non-citizens who are nationals of the U.S., or people who have been admitted to the U.S. for permanent residence and hold a valid green card.
  
  Where are we hiring:
  
  Everywhere in the United States! If you have no experience working on remote teams or are applying for a role that requires in-person interactions with clients, we'll ask you to work out of our San Francisco or D.C. office. However, the majority of our team is distributed across the country in places like Chicago, New York, Raleigh, Tuscon, Austin, Dayton, Philadelphia, Santa Barbara, Seattle, and Portland.

Experience serving as the engineer of complex technology implementations in a product-centric environment. Comfortable with bridging the gap between legacy development or operations teams and working toward a shared culture and vision. Works tirelessly to arm developers with the best tools and ensuring system uptime and performance.

Primarily responsible for:

• Deploying and configuring services using infrastructure as a service providers (e.g., Amazon Web Services, Microsoft Azure, Google Compute Engine, RackSpace/OpenStack)
  
• Configuring and managing Linux-based servers to serve a dynamic website
  
• Debugging cluster-based computing architectures
  
• Using scripting or basic programming skills to solve problems
  
• Installation and management of open source monitoring tools
  
• Configuration management tools (e.g., Puppet, Chef, Ansible, Salt)
  
• Architecture for continuous integration and deployment, and continuous monitoring
  
• Containerization technologies (e.g., LXC, Docker, Rocket)
  
  Who is eligible to work at 18F:
  
  U.S. citizens, non-citizens who are nationals of the U.S., or people who have been admitted to the U.S. for permanent residence and hold a valid green card.
  
  Where are we hiring:
  
  Everywhere in the United States! If you have no experience working on remote teams or are applying for a role that requires in-person interactions with clients, we'll ask you to work out of our San Francisco or D.C. office. However, the majority of our team is distributed across the country in places like Chicago, New York, Raleigh, Tuscon, Austin, Dayton, Philadelphia, Santa Barbara, Seattle, and Portland.

About the position

Everbridge is the leading critical communications platform trusted by corporations and communities of all sizes to connect the right people for real-time collaboration and response. Connecting more than 100 million people and internet-enabled devices, the company assures that secure, compliant communications are delivered and confirmed, whether locally or globally. Everbridge was recently named one of the Boston Business Journal’s “Best Places to Work” for 2015!

Responsibilities:

• Collaborate with Architects, Developers, DBA, Application, Security, and NOC teams on designing scalable and highly available network infrastructure platforms
  
• Engage in all aspects of building and maintaining the production infrastructure and service
  
• Ensure proper security, monitoring, alerting, and reporting for network infrastructure
  
• Troubleshoot and resolve production issues
  
• Help drive the capacity planning process
  
• Help develop and maintain processes, tools, and documentation in support of production
  
• Participate in the evaluation of new software, hardware, and infrastructure solutions
  
• Work non-traditional hours when necessary, including a rotating on-call pager duty schedule
  
  Required Skills and Experience:
  
  
• Previous experience operating in a NOC or Technical Operations/Site Reliability environment
  
• Solid background in network operations and security maintenance
  
• Strong knowledge of IPv4/6 routing and dynamic routing protocols (OSPF, BGP)
  
• Detailed understanding of ethernet switching and related protocols (802.1q, 802.1d/w/s & 802.1q-2005, 802.3ad)
  
• Experience with secure firewall and dynamic site-to-site IPsec VPN deployments
  
• Load balancing and maintenance of high availability network services on local and global scales (F5 BIG-IP LTM/GTM)
  
• Proficiency with Cisco IOS/NX-OS, Juniper JUNOS, and related hardware device families (Cisco Catalyst/Nexus/ISR/ASR, Juniper routing/switching platforms, Brocade Vyatta SDN)
  
• Sharp troubleshooting faculties, deductive reasoning, and careful attention to detail
  
• Independent and self-directed work ethic when participating in a collaborative environment
  
• Dedicated commitment to service availability and quality customer experience
  
• Ability to communicate clearly in written and verbal mediums
  
  Preferred Skills and Experience:
  
  
• Familiarity with ITIL/ITSM processes
  
• Agile/Kanban/Lean methodologies applied to IT/Operations workflow
  
• Practical knowledge of BGP traffic engineering and DDoS mitigation techniques
  
• Experience deploying highly scalable and fault-tolerant network services within public cloud infrastructure
  
• Solid background in UNIX/Linux operating system and security maintenance (especially Ubuntu and Debian GNU/Linux)
  
• Email transport software and deliverability management concepts (Postfix/Sendmail and derivative commercial MTAs, SPF, DomainKeys/DKIM, IP reputation)
  
• Infrastructure monitoring and trending software (Nagios, Cacti, Graphite, Logstash/commercial ELK stack derivatives)
  
• Competency in operating VoIP and traditional TDM telephony infrastructure (FreeSWITCH w/ SIP, T1/DS3/OC3 PRI)
  
• Experience with deployment/configuration automation and software-defined infrastructure management techniques (PXE/TFTP-based kickstart/preseed, Puppet/Razor, Chef, Ansible)
  
• Rackmount and blade server hardware and software maintenance, including all appropriate best practices (Dell rackmount, HP C7000 blade chassis)
  
• Datacenter facilities management (electrical power, HVAC, cable distribution plant)
  
• Awareness of network operations community culture and current events
  
  About Everbridge
  
  At Everbridge, you will quickly see why we were recently named one of the Boston Business Journal’s “Best Places to Work” for 2015. We offer a fast-paced working environment where teamwork is the norm, accountability is demanded, creativity is encouraged, and achievement is rewarded. Whether celebrating key milestones or building camaraderie, employees across the globe share in our collective successes.
  
  Everbridge provides a unified critical communication suite that helps clients be better prepared, make better decisions, and respond quickly and confidently during disruptive events. When an incident happens, whether it’s a natural disaster or an IT service outage, we automate communications to ensure that the right messages get to the right people at the right time. Widely recognized by analysts as the market leader, Everbridge solutions are trusted by clients in all major industries and government sectors to connect with over 50 million people around the world.
  
  With a deliberate focus on expanding our global reach, Everbridge’s offices are strategically situated in California and Massachusetts, as well as the United Kingdom and China.
  
  Everbridge, a proven leader as evidenced by market share and industry recognition, offers the richest functionality and mobility, engineered to be exceptionally easy to use, manage, and scale. We have been the trusted provider of critical communications during recent major events, such as the Boston Marathon Bombing, Hurricane Sandy, and the Colorado Floods, helping our clients not just protect property but also save lives.
  
  We continue to expand our employee base globally to support our year-over-year, top quartile growth. With over ten years of history pioneering the marketplace, our 300+ employee base is a healthy mix of vital core contributors along with an infusion of innovative and fresh perspectives from our newest team members.
  
  Everbridge offers a fast-paced working environment where teamwork is the norm, accountability is demanded, creativity is encouraged, and achievement is rewarded. Whether celebrating key milestones or building camaraderie, employees across the globe share in our collective successes.
  
  Everbridge’s seasoned management team provides the company’s strategic vision and focus on achieving and solidifying customer satisfaction, product innovation, and sustained growth. Collectively, the team brings to Everbridge years of experience in senior management positions in high-growth entrepreneurial companies and established organizations both private and public, ranging from start-ups to Fortune 1000.
  
  Everbridge is an Equal Opportunity Employer. We encourage Minorities, Females, Disabled, and Veterans to apply.