Plaid is hiring a Remote Risk Analyst Customer Oversight
\nAt Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. #LI-Remote\n\n\nAt Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. #LI-Remote\n\n\nThe Risk Team at Plaid is a cross-functional team whose responsibility is to enable the business by mitigating risks and maintaining controls that ensure trust in the platform. Plaid sits in the middle of the fintech ecosystem, and we’re the gateway used by our customers to build, launch, and scale FinTech applications. In this role, you’ll be responsible for supporting Plaid’s Customer Oversight risk management activities from security, regulatory, and reputational perspectives. You’ll primarily be responsible for customer onboarding and ongoing monitoring, and you’ll work closely with our GTM, Security Engineering, Legal, and Financial Access teams to ensure trust in the platform and protect the ecosystem.\n\n\n\nResponsibilities\n* Being part of a highly evolving cross functional team in a rapidly growing organization.\n* Having a significant impact on the future of financial services.\n* Conducting and managing compliance reviews and risk analyses of prospective customers as they come through the Sales pipeline.\n* Building, automating, scaling, and improving operational workflows and processesPerforming periodic reviews of client accounts as required by the onboarding policies.\n* Being a key resource in developing and implementing the internal policies and procedures required of a rapidly-evolving risk management function.\n* Learning about and operationalizing relevant regulatory requirements in new jurisdictions to support Plaid’s international expansion.\n* Articulate complex and nuanced compliance requirements into understandable concepts both internally and externally.\n* Support the broader team to operationalize relevant regulatory and legal requirements.\n* Support inbound assessments and audit engagements.\n\n\n\nQualifications:\n* 2+ years of relevant compliance, risk, or operational experience with a specific focus on financial services. Fintech experience strongly preferred.\n* Desire to learn relevant laws and regulatory requirements; experience with KYC/BSA/AML FCRA, GLBA, UDAAP, PSD2 or GDPR requirements is preferredIdeal candidate is positive, collaborative, organized, focused, and a self-starter.\n* Strong familiarity with financial services and high technology verticals.\n* Being understanding and empathetic to the challenges of early stage companies.\n* Strategic decision-maker that can help shape a global Risk function.\n* Willingness to roll up your sleeves; you’ll wear many hats and will have to balance cross-functional projects with different stakeholders in a wide variety of roles.\n* Intellectual honesty and humility; you should be willing to admit when you don’t know something and should have the discernibility to escalate urgent issues when necessary\n\n\n\n\n$99,360 - $125,280 a yearTarget base salary for this role is between $99,360 and $125,280 per year. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected].\n\n\nPlease review our Candidate Privacy Notice here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Legal, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe’re LumiQ – an audio-first professional education platform for CPAs. We help CPAs get their continuing professional development (CPD) hours through engaging podcasts with business leaders (the CFOs of Slack, Shopify, Yelp, Yahoo!, TD Bank, and Wealthsimple just to name a few). CPD/CPE is the yearly required learning that CPAs generally dread doing. They’re tired of dealing with boring webinars, irrelevant content and product experiences that are out-of-date. That’s why they’ve flocked to LumiQ and our mission to make professional learning enjoyable. \n\n\nWith hundreds of companies signed up, we’re at the precipice of launching a global movement that’s going to massively change the professional education and podcasting industries. Following our recent Series A, we’ve expanded into the US market and are seeing wonderful early signs of traction. \n\n\nDespite our lightning growth, we tend not to subscribe to the mantra of “move fast and break things.” Our goal is to build a profitable company, where our employees can learn and grow, and where customers see real value and genuinely enjoy using the product. We are building a company meant to last, and if this resonates with you, we hope you will consider joining us on our journey to transform professional education!\n\n\nRevenue Operations (RevOps) aligns the sales, customer success and marketing teams in LumiQ to optimize the customer’s journey. The RevOps team in LumiQ is focused on ensuring the revenue teams are working towards common KPIs, eliminating silos and ensuring data-driven decision-making.\n\n\n\nWHAT YOU'LL RESPONSIBLE FOR\n* Assist with creating business reports, forecasting, budgeting and financial/operational analysis to provide insights and demonstrate the performance of the business. \n* Work closely with the Marketing team to create and track campaigns, develop strategies, analyze lead quality and sales outreach metrics, and provide recommendations to achieve targets. \n* Responsible for data enrichment, list-building optimization for marketing and ensuring data integrity, Data collection, clean-up and preparation: collect, clean, and preprocess data from various sources to ensure accuracy and reliability for business operation and analysis. \n* Report generation: prepare and present reports and dashboards that visualize key performance metrics and trends to stakeholders. \n\n\n\nWHO YOU ARE \n* Results-oriented with an initiative-driven mindset coupled with excellent analytical and organizational skills.\n* Strong attention to detail, problem-solving skills, excellent written and verbal communication. \n* Ability to execute proactively and meet deadlines in a fast-paced environment. \n* 1-2 years of experience working with a revenue team such as Sales, Customer Success (CS) or Marketing. \n* Post secondary education in Business, Finance or Mathematics. \n* Advanced knowledge of Microsoft Excel, and ability to work with large datasets. \n* Ability to work through ambiguity and manage up, work independently and as part of a team in a fast-paced environment. \n* Demonstrate flexibility to accommodate work demand Ability to deliver on commitments and manage multiple deliverables. \n* Experience with CRM systems such as Salesforce and sales reporting tools is an asset.\n\n\n\n\n\nIf you think your experience is most of the way there we’d still love to meet you! \n\n\nThis is a flexible hybrid role based out of Toronto, Canada. Employees will be expected to be able to commute to the office 1-2 times per week.\n\n\nBenefits and Perks\nNomad Policy: Work from anywhere in the world for up to 4 weeks per year. \nHybrid Work Style: The best of both worlds. Enjoy remote work and a downtown Toronto office with snacks, events, and ping pong. \nTime Off to Recharge: Great vacation day offerings as well as uncapped sick and mental health days. \nHealth Benefits: Medical, dental, and health spending account. \nMonthly Social Events: Connect with your colleagues during baseball games, taco bars, escape rooms, and more. \nFlexibility: We don't mind if you need to run to a mid-day appointment or pick up your kid early from school. \nEndless Learning: Our platform isn't just for accountants. Listen to podcasts on soft skills, career development, leadership, and more. \nLumiQ Clubs: Join an existing club or start your own. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Finance, Microsoft, Marketing, Sales and Non Tech jobs that are similar:\n\n
$65,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\nBranch is on a mission to help working Americans grow financially. We do this by helping companies accelerate payments and empower working Americans with accessible, fee-free financial services. We’re committed to building and delivering more inclusive and transparent financial products.\n\nCome join our team as we develop new ways to improve the lives of working Americans. Our mission starts with empowering our own employees. Have a great idea? Share it today and it might just get implemented tomorrow. As a team member at Branch, your voice and creativity can directly impact the product and company. We not only attract great talent from across the country, but also build teams to help that talent to thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together.\n\nThe T2 Resolution Analyst role will be closely partnered with our Compliance team to stay on top of complaints from internal and external sources. Proactively monitor app stores and social media platforms for user feedback, particularly negative reviews and posts, to identify trends and areas for improvement. Creating and maintaining efficient processes is a top priority for this role. The T2 Resolution Analyst will help to identify trends and root causes for complaints, working closely with other members of the CX op team to identify long-term solutions to common reasons for complaints.\n\nResponsibilities include, but are not limited to:\n\n\n* Triage and review incoming complaints identified by our Support teams for validity, submitting official complaints if necessary\n\n* Investigate and respond to complaints sent by partners and regulatory agencies \n\n* Aggregate data from negative app reviews and social media posts, responding/resolving as necessary\n\n* Partner with the Compliance team to identify trends and implement corrective actions\n\n* Openly contact customers by phone for expedient resolution\n\n* Work with Support leadership to identify root causes of complaints\n\n* Build, maintain, and innovate processes related to the role\n\n\n\n\nQualifications:\n\n\n* 2-4 years of experience in a support role, preferably fintech\n\n* Understanding of Reg E Dispute guidelines\n\n* Strong organizational abilities\n\n* Empathetic and resourceful when working directly with customers\n\n* Ability to work cross-functionally across several teams\n\n\n\n\n\n\nBenefits: \n\n\n* Remote-first work culture (domestic USA)\n\n* Branch-paid medical, dental, and vision insurance \n\n* Equity\n\n* 401k\n\n* Paid time off\n\n* Paid company holidays\n\n\n\n\nWorking at Branch\n\nHeadquartered in Minneapolis but with employees located all throughout the US, Branch emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, customer success, and sales teams can all thrive together.\n\nOur teamwork has enabled us to become an award-winning fintech company, with Branch’s innovation and workplace recognized across industries. Branch has been honored by the Webby Awards, Benzinga Fintech Awards, Fintech Breakthrough Awards, Top Workplaces USA, Great Places to Work and EY Entrepreneur of the Year, Heartland, among others. \n\nLearn more about our culture, approach, technology, and people here: https://www.branchapp.com/about\n\nBranch is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:\n\n
$42,500 — $83,750/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMinneapolis, Minnesota, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Deal Operations Analyst
Who Are We?\n\nPostman is the world’s leading collaboration platform for API development. The Postman API Platform’s features simplify each step of the API lifecycle so that individuals and enterprises can create better APIs—faster. More than 25 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly. We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. \n\nWe are seeking a passionate and highly driven individual to join the Deal Operations team at Postman. The Deal Operations Analyst role reports into the Head of Deal Operations which also reports into Revenue Operations. This role will work collaboratively with the sales, Finance, Legal, Renewals and Orders teams in the deal cycle; quote creation, approvals, order form creation, opportunity maintenance and bookings to comply with Postman policies and processes.\n\nThe Revenue Operations team is integral to the success of the Sales and Customer Success organizations by helping to drive revenue, renewals and the productivity of the sales and customer success teams. \nWhat You’ll Do \n\n\nCreate Quotes and Order Forms for sales deals\n\nProcess bookings review of customer orders. Assist in the complete order cycle, ensure quality and efficiency through the entire process\n\nSupport of internal and external customers in regard to order booking and order tracking\n\nPartner with Deal Operations and Sales on non-standard, custom, and/or complex deal structures to provide accurate quotes and order forms to match the intent of the deal\n\nCoordinate with internal teams to facilitate the order process, achieve joint goals, and solve problems related to order processing. These teams include finance, service, contracts, collections, and others\n\nAccurately enter deal information into Salesforce\n\nSpecial projects related to order processing and general Deal Operations process improvements\n\n\n\nAbout You \n\n\nBA/BS in Business Administration, Accounting, Operations, or other relevant field\n\n2-3 years of experience preferred\n\nUnderstanding of basic back office operations as well as strong knowledge of order processing and finance\n\nExperience with Quote to Cash in Salesforce CPQ Tool\n\nAbility to learn internal business technology, applications, and solutions quickly\n\nExperience interacting effectively with remote teams\n\nFlexibility to work additional nights and weekends for month and quarter-end, as needed\n\nWorking knowledge in Salesforce, Microsoft Excel, Google Suite\n\nWilling to work in a highly demanding and results-oriented team environment\n\nExtremely detail oriented and effective organizational skills. Meticulous in your attention to detail and take pride in ensuring that your work is accurate and thoughtful in nature.\n\nStrong problem solving skills and ability to root cause issues\n\nExcellent communication skills in knowing how develop partnership to effectively convey the needs of the sales team and customer to the appropriate stakeholder\n\nHighly organized in the ability to juggle many competing priorities and strive to support each with equal attention to detail and quick turn-around.\n\nStrong sense of accountability\n\nKindness and consideration in your approach when interacting with peers, partners and customers\n\n\n\nWhat Else? (Benefits)\n\nThis is remote role based in the Pacific time of the United States. Postman has an informal and fun working team environment. We offer a competitive salary and equity package, medical, dental, vision, and cool perks, and our offices include complimentary stocked drinks, snacks, and ergonomic workspaces to keep you comfortable and healthy. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. And we want you to be part of it all.\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman. Postman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, API, Microsoft, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout this role\n\nFaire’s Risk team is seeking a highly motivated Underwriting Analyst to help us empower small businesses by providing them with credit limits that enable them to grow. The underwriters at Faire conduct due diligence and credit risk analysis to determine appropriate credit limit amounts for retailers.\n\nWhat you’ll do \n\n\n* Evaluate creditworthiness of retail businesses and adjust credit limits based on a review of the business’s credit application, banking data, payment performance on Faire, and publicly available information \n\n* Perform due diligence on businesses to prevent fraud \n\n* Propose and implement improvements to risk management policies, procedures, and tools\n\n* Identify issues and gaps, and develop data-driven recommendations to enhance our underwriting operations\n\n* Work cross-functionally with teams such as Data Science, Engineering, and Product in order to drive product improvements, new feature releases, and efficiency improvements \n\n* Work with Sales and Support teams to streamline communication, improve efficiencies, and provide a world-class customer experience\n\n\n\n\nQualifications\n\n\n* 3-6 years of experience in financial services, tech, or related industry, with minimum 1+ years of experience in small business commercial credit underwriting\n\n* Experienced in conducting comprehensive analysis of business banking data and financial statements to evaluate revenue, liquidity, leverage, and cash flow trends\n\n* Ability to spot patterns from discrete and vague data points (e.g. social media, financial data, Faire transactional data)\n\n* Strong critical thinking, analytical, and financial evaluation skills\n\n* The capacity to make complex decisions under pressure in a fast-paced setting\n\n* Strong written and verbal communication skills; ability to interact with customers in a clear and concise manner, primarily via email and phone\n\n* Strong customer focus and the ability to balance Risk mitigation alongside a positive customer experience\n\n* Passionate, relentless resourcefulness and the ability to thrive at a fast-paced startup -- you’re willing to do what needs to be done for the success of your team and you are comfortable with change\n\n\n\n\nGreat to Haves\n\n\n* Experience underwriting small business loans at a fintech/online lender \n\n* Data analysis skills and proficiency in SQL\n\n* Experience analyzing tax returns and financial statements\n\n* Basic knowledge of financial risk modeling and experience working with Data Science teams\n\n\n\n\nSalary Range\n\nCanada: the pay range for this role is $72,000 - $99,000 per year. \n\nThis role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:\n\n
$40,000 — $82,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Branch is hiring a Remote Senior Information Security GRC Analyst
\n\nBranch is on a mission to help working Americans grow financially. We do this by helping companies accelerate payments and empower working Americans with accessible, fee-free financial services. We’re committed to building and delivering more inclusive and transparent financial products.\n\nCome join our team as we develop new ways to improve the lives of working Americans. Our mission starts with empowering our own employees. Have a great idea? Share it today and it might just get implemented tomorrow. As a team member at Branch, your voice and creativity can directly impact the product and company. We not only attract great talent from across the country, but also build teams to help that talent to thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together. \n\nBranch is seeking an experienced Security Governance, Risk, and Compliance (GRC) professional to join our team. This position will work in all aspects of GRC, so broad knowledge is preferred across multiple frameworks and related policy and procedure lifecycle management. The ideal candidate will have a background in managing relationships with internal stakeholders (C Suite, Risk, and Legal), external partners (3rd party vendors, auditors, sub-processors), and working closely with members of the Security team.\n\nResponsibilities include, but are not limited to:\n\n\n* Manage risk and vulnerability assessments, validation testing, compliance reviews, and audits in accordance with the frameworks (SOC 2, ISO 27001, PCI, NIST, CCPA) implemented by Branch\n\n* Experience implementing new frameworks and integrating into existing audit cycles\n\n* Manage Branch’s Drata GRC platform\n\n\n\n* Ensure information is up to date and automated collections are working appropriately\n\n* Ensure that Audit evidence is collected and validated\n\n* Manage access to and keep information up to date for Branch’s Security Trust Center\n\n\n\n* Inform the proper stakeholders of important concerns, hazards, and Risk to the organization\n\n* Work together with other stakeholders to link our corporate IT, procurement, and privacy departments with GRC objectives\n\n* Maintain up-to-date knowledge of procedures and methods that serve to broaden team knowledge and industry expertise\n\n* Manage security standards, policies, and practices on an annual basis to make sure they meet corporate demands\n\n* Assist the department in responding to inquiries from the business units about ongoing operational compliance\n\n* Be proactive in seeking out areas for improvement and offer insightful advice and value-added guidance on process and control enhancements\n\n* Manage the 3rd Party Vendor Management process\n\n* Partner with the Risk and Legal teams to share information and seek out areas for improvement to reduce Risk throughout the company \n\n\n\n\nQualifications: \n\n\n* 5-7 years of experience in a similar role\n\n* 3+ years of expertise conducting ISO 27001 and SOC 2 audits, as well as handling audit responses\n\n* Excellent communication skills\n\n\n\n* Oral and written communication to an audience of employees as well as to the leadership team is necessary\n\n\n\n* Knowledge of GRC tool techniques and best practices (Drata, HyperProof, AuditBoard)\n\n* Solid ethics and core values - Situations sometimes require discretion and may be of a confidential or sensitive nature\n\n* Familiarity with security and compliance requirements for SOC 2, PCI, NIST CSF, ISO 27001, CCPA \n\n* CISA, CISM or are working toward certification\n\n\n\n\nBenefits: \n\n\n\n* Remote-first work culture (domestic USA)\n\n* Branch-paid medical, dental, and vision insurance \n\n* Equity\n\n* 401k\n\n* Flexible time off\n\n* Paid company holidays\n\n* Paid parental leave\n\n\n\n\nWorking at Branch\n\nHeadquartered in Minneapolis but with employees located all throughout the US, Branch emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, customer success, and sales teams can all thrive together.\n\nOur teamwork has enabled us to become an award-winning fintech company, with Branch’s innovation and workplace recognized across industries. Branch has been honored by the Webby Awards, Benzinga Fintech Awards, Fintech Breakthrough Awards, the Star Tribune’s Top Workplaces, and EY Entrepreneur of the Year, Heartland, among others. \n\nLearn more about our culture, approach, technology, and people here: https://www.branchapp.com/about\n\nBranch is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n\nMust be currently authorized to work in the USA without sponsorship or transfer. No 3rd-parties, please.\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Legal, Sales and Non Tech jobs that are similar:\n\n
$55,000 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMinneapolis, Minnesota, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Spring Health is hiring a Remote Sales Operations Analyst
\nReporting to the Senior Sales Operations Manager, the Sales Ops Analyst will play a crucial role in opportunity/pipeline hygiene, data analysis, reporting, Salesforce support, and sales process improvement initiatives to maximize revenue generation.\n \n\nWhat you’ll be doing:\n\n\n* Create and deliver regular reports and dashboards to provide insights into sales performance, pipeline health, and other relevant metrics to stakeholders and senior leadership.\n\n* Invest in identifying areas of improvement and managing/delivering ad-hoc projects pertaining to sales strategy/ops. and related areas to drive value\n\n* Serve as a subject matter expert for Salesforce providing guidance and support to the sales team and collaborating with Salesforce Administrators to troubleshoot issues and implement enhancements.\n\n* Support the Sales teams (including Business Development, Channel Partnership, & Strategic Alliances, etc.) by standardizing business reporting for strategic analysis and internal business reviews.\n\n* Performs other duties as assigned.\n\n\n\n \n\nWhat we expect from you:\n\n\n* Bachelor's Degree in business administration, finance or similar field preferred\n\n* Minimum 2-3 years experience in business or sales operations\n\n* Understanding of Sales processes, forecasting, and pipeline management.\n\n* Excellent interpersonal, presentation, and communication skills\n\n* 1-2 years of progressive experience working in the SFDC CRM platform with hands-on experience in creating standard reports & dashboards AND , CRM-A dashboards is a plus\n\n* Advanced Sheets/Excel skills (data filters, VLOOKUP, SUMIFS, COUNTIFS, Pivot Tables, Data connections).\n\n\n\n \nThe target salary range for this position is $105,000 - $125,800, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.\n\nDon’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!\n\nReady to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values\nHypergrowth meets impact\n\nWhat to expect working here:\n\n\n* You will be held accountable to an exceptionally high bar and impact\n\n* This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact\n\n* You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you\n\n* You will create processes & products that have never existed before\n\n* You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be\n\n* Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows\n\n\n\n\nAnd…\n\n\n* You get to be surrounded by some of the brightest minds in the field \n\n* You get to learn and grow at an extremely accelerated pace\n\n* You will experience transparency, integrity, & humility from leadership \n\n* You will be empowered to constantly challenge the status quo\n\n* You get the space to experiment & innovate\n\n* You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly\n\n* You will become more resourceful and resilient\n\n* You get to be part of a winning team that opens doors in the future\n\n\n\nBenefits provided by Spring Health:\n\nYour Total Health:\n\n\n* Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available\n\n* Numerous yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents\n\n* 10 allocated sick days per year\n\n* Flexible paid time off in addition to 12 paid holidays throughout the year\n\n* Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.\n\n* Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave. \n\n\n\n\nYou And Your family:\n\n\n* 4-4.5 months of fully paid parental leave\n\n* Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.\n\n* Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses\n\n\n\n\nSupporting you financially through:\n\n\n* Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.\n\n* On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!\n\n* Employer sponsored 401(k) match of up to 2% after 90 days of employment\n\n\n\n\nCreating a culture you can thrive in:\n\n\n* Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices\n\n* Focus Fridays: no meetings, no distractions, just time for you to get work done.\n\n* Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.\n\n* Up to $1,000 Professional Development Reimbursement per calendar year.\n\n* $200 per year donation matching to support your favorite causes\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Senior, Sales and Non Tech jobs that are similar:\n\n
$45,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Maple Finance is hiring a Remote Operations Analyst
About MapleMaple transforms institutional lending, leveraging innovative technology to empower lending markets.\nOur goal is to be the most reliable lender in the global financial system, distinguished by our commitment to superior user experience and transparency. At Maple, we embody a culture of ownership, relentless execution, and unwavering commitment to our customers, partners and team.\nFounded in 2019, Maple has grown to become the leading institutional lender across crypto markets having originated >$3bn in loans to date. The team has built a dynamic and innovative product that leverages the benefits of blockchain and smart contract technology with an intuitive and feature rich application.\nThe TeamToday the Maple team is 20+ strong, with exceptional backgrounds across tech, finance and defi. Team profiles are shared on our site here!\n\nThe RoleThe Operations Analyst role calls for a finance and/or fintech professional who is highly motivated, possesses strong analytical skills, has keen attention to details, and thrives in a fast-paced, dynamic environment.\nIdeally, the successful candidate should have 1-3 years experience in sales/loans operations and/or user onboarding, with a preference for experience in a digital asset or traditional finance institution. In previous roles, the top candidates will have likely contributed to the origination and lifecycle management of loans, onboarding of users and customer success.\nThe OpportunityYou’ll join an existing team of three other operations colleagues who all have experience in traditional finance, consulting and fintech financial services. As a part of the broader operations team, you will play an integral role in managing the loan book, user onboarding and customer success on both the borrower and lender side. In this role you will be required to communicate confidently in client-facing interactions as well as collaborate cross-functionally within the Maple team to coordinate processes and actively grow the Maple platform. You will also be comfortable with working autonomously, preparing loan operations, assisting the capital markets team in pipeline management, improving operations and managing the customer life cycle from onboarding to deposited and beyond.\nResponsibilities\n\n\n\n* Manage the lifecycle of a loan including issuance, (re-)payments, collateral and documentation.\n\n* Monitor loan book performance, including payment schedules, risk parameters, collateral health, and potential defaults.\n\n* Conduct a comprehensive KYC/AML review for new and existing users and prepare and maintain accurate KYC records.\n\n* Be the point of contact for lenders, borrowers and pool delegates to ensure their success as Maple users during onboarding and beyond.\n\n* Support the capital markets team in sales operations by conducting activities that include pipeline management, running meetings, doing data analysis and other ad-hoc sales related activities.\n\n\n\nRequirements\n\n\n\n* 1-3 years experience in sales/loan operations and/or user onboarding in the financial services industry.\n\n* Understanding of loan operations, KYC/AML onboarding, data analysis and customer success.\n\n* Passion for the digital asset and fintech industries with conviction in what Maple is building.\n\n* Strong business instincts, results oriented, and a track record hitting and exceeding goals.\n\n* Strong verbal and written communication skills, communicate with a high degree of clarity and effectiveness\n\n* Proficient in excel, powerpoint and other financial tools.\n\n\n\nWhat's in it for you\n\n\n\n* Base salary paid in your choice of crypto (USDC) or local fiat currency, plus performance-based component;\n\n* MPL token allocation, giving you a stake in Maple’s long term success\n\n* Unlimited paid time off (PTO)\n\n* Fully remote and flexible working giving you the autonomy to live and work your way\n\n* Optional access to shared working space at your local WeWork or equivalent\n\n* Contract or full time employment opportunities including all local statutory benefits\n\n* Fully transparent and collaborative team culture\n\n* Funding for personal skills development\n\n* Help define the future of Maple and be part of the vision to expand the digital economy\n\n\nIf you subscribe to the values of Maple - Personal Ownership, Focused Execution, User Prioritisation, Innovative Mindset - and want to be part of a collaborative culture focused on bringing Global Finance into the future, then we want to hear from you!\nWe look forward to receiving your application and will be in touch after having a chance to review. \nIn the meantime, here are some links to more information about Maple:WebsiteGitbookGithubTwitterLinkedInDiscord \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto, Consulting, Finance, Sales and Non Tech jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Coinlist is hiring a Remote Customer Support Analyst APAC Contract
\nCoinList, one of the fastest growing crypto financial platforms, is where the world’s best crypto projects build their communities and early adopters can invest in and trade top-tier digital assets.\n\nOur mission is to accelerate the advancement of blockchain technology, by finding the best emerging blockchain projects and helping them succeed. CoinList has become the global leader in new token issuance, helping blue chip projects like Filecoin, Solana, Celo, Algorand, Dapper, and others raise over $800 million and connect with hundreds of thousands of new token holders. And we now support the full lifecycle of crypto investment, from token sales through token distribution, trading, lending, and crypto-specific services such as staking and access to decentralized-finance opportunities. CoinList users trade and store Bitcoin, Ether, and many other popular crypto assets through our full-service exchange, CoinList Pro, mobile apps and CoinList.co, while also getting exclusive access to the best new tokens before they list on other exchanges. Our customers include validators, miners, founders, CEOs, crypto funds, bitcoin OGs, as well as a broad array of crypto enthusiasts. Unlike other centralized crypto finance platforms, we're not here to just build a bank or a brokerage. We're building the platform for people who are passionate about moving crypto forward, and we’re just getting started. \n\nThe client support team at CoinList is the primary interface between CoinList and the investors using our suite of products. Developing and maintaining trust with users is a core part of our business. As a Customer Support Analyst, you’ll answer inbound questions, identify and diagnose user issues and answer questions to communicate sometimes complex issues in concise and informative language.\n\nWe’re especially interested in candidates who have held support or operational roles at crypto-currency or fintech companies. \n\nApplicants must be able to work during business hours in the APAC region.\n\n \n\nWho you are:\n\n\n\nYou’re excited about cryptocurrency. CoinList’s mission is to help the best crypto companies succeed by serving as a trusted advisor in the space. We’re incredibly excited by the power of distributed ledger technology, and you should be too.\n\n\n\nYou’re entrepreneurial. This role is autonomous - you’re really excited about proposing and testing ideas based on issues and opportunities you see.\n\n\n\nYou’re an excellent communicator. You’ll be the primary interface between CoinList and our users and be responsible for diagnosing user issues and helping users navigate our products.\n\n\n\n\n\nWhat you will do:\n\n\n* \nDelight our users by educating investors on how to use our products and answer inbound questions.\n\n\n* \nManage urgency and timelines to ensure that we are meeting our SLAs and providing a exceptional, ever-improving experience to our customers\n\n\n* \nDiagnose bugs and facilitate product feedback to our engineering teams to continuously improve our platform. \n\n\n* \nA little bit of everything. Ad-hoc projects to help scale our customer support capacity (e.g. keeping our FAQ section up-to-date, etc.) \n\n\n\n\n\n\nAs an early employee at CoinList you will be a critical part of our core team and have a huge influence over the direction of the company. We will compensate you well, invest deeply in your development, and do everything we can to make sure this is the single best work experience of your life. At CoinList, we are proud to be an Equal Opportunity Employer; we celebrate diversity, value our differences, and are committed to creating an inclusive environment for all employees. \n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto, Testing, Finance, Mobile, Sales and Non Tech jobs that are similar:\n\n
$52,500 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Coinlist is hiring a Remote Customer Support Analyst Europe Contract
\nCoinList, one of the fastest growing crypto financial platforms, is where the world’s best crypto projects build their communities and early adopters can invest in and trade top-tier digital assets.\n\nOur mission is to accelerate the advancement of blockchain technology, by finding the best emerging blockchain projects and helping them succeed. CoinList has become the global leader in new token issuance, helping blue chip projects like Filecoin, Solana, Celo, Algorand, Dapper, and others raise over $800 million and connect with hundreds of thousands of new token holders. And we now support the full lifecycle of crypto investment, from token sales through token distribution, trading, lending, and crypto-specific services such as staking and access to decentralized-finance opportunities. CoinList users trade and store Bitcoin, Ether, and many other popular crypto assets through our full-service exchange, CoinList Pro, mobile apps and CoinList.co, while also getting exclusive access to the best new tokens before they list on other exchanges. Our customers include validators, miners, founders, CEOs, crypto funds, bitcoin OGs, as well as a broad array of crypto enthusiasts. Unlike other centralized crypto finance platforms, we're not here to just build a bank or a brokerage. We're building the platform for people who are passionate about moving crypto forward, and we’re just getting started. \n\nThe client support team at CoinList is the primary interface between CoinList and the investors using our suite of products. Developing and maintaining trust with users is a core part of our business. As a Customer Support Analyst, you’ll answer inbound questions, identify and diagnose user issues and answer questions to communicate sometimes complex issues in concise and informative language.\n\nWe’re especially interested in candidates who have held support or operational roles at crypto-currency or fintech companies. \n\nThis is a fully remote role requiring English fluency. You must be willing to work some evenings and weekends.\n\n \n\nWho you are:\n\n\n\nYou’re excited about cryptocurrency. CoinList’s mission is to help the best crypto companies succeed by serving as a trusted advisor in the space. We’re incredibly excited by the power of distributed ledger technology, and you should be too.\n\n\n\nYou’re entrepreneurial. This role is autonomous - you’re really excited about proposing and testing ideas based on issues and opportunities you see.\n\n\n\nYou’re an excellent communicator. You’ll be the primary interface between CoinList and our users and be responsible for diagnosing user issues and helping users navigate our products.\n\n\n\nYou’re a social media native. You’re well versed in social media communication and have experience using various platforms (Twitter, Facebook, Telegram etc.) to assist and educate users on digital products. \n\n\n\n\n\nWhat you will do:\n\n\n* \nDelight our users by educating investors on how to use our products and answer inbound questions.\n\n\n* \nManage urgency and timelines to ensure that we are meeting our SLAs and providing a exceptional, ever-improving experience to our customers\n\n\n* \nDiagnose bugs and facilitate product feedback to our engineering teams to continuously improve our platform. \n\n\n* \nA little bit of everything. Ad-hoc projects to help scale our customer support capacity (e.g. keeping our FAQ section up-to-date, etc.) \n\n\n\n\n\n\nAs an early employee at CoinList you will be a critical part of our core team and have a huge influence over the direction of the company. We will compensate you well, invest deeply in your development, and do everything we can to make sure this is the single best work experience of your life. At CoinList, we are proud to be an Equal Opportunity Employer; we celebrate diversity, value our differences, and are committed to creating an inclusive environment for all employees. \n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto, Testing, Finance, Mobile, Sales and Non Tech jobs that are similar:\n\n
$52,500 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Shift4 is hiring a Remote Senior Salesforce Business Analyst
\nSenior Business Analyst - Salesforce\n\n \n\nShift4 is standing up their Salesforce teams for their Internal Systems group and hiring several Salesforce Business Analysts that will be involved in discovering and documenting business processes and business objectives and converting them into requirements and user stories. Working closely with the Solution Architects and Experience Owners (Product Owners) to refine stories, conduct UAT and execute other standard BA functions in an Agile environment for optimal success internally as well as with our external customers!\n\n \n\nThe Salesforce Business Analyst roles are available as remote-based roles in the U.S. and can also be based onsite / hybrid at any of the following Shift4 locations: Las Vegas, NV (preferred), Tampa, FL, Center Valley, PA or Silver Spring, MD\n\n \n\nThis team will have the opportunity to be involved in: \n\n\n\n\n* Collaborating with multiple stakeholders through a variety of mediums (workshops, discovery sessions, story grooming sessions, etc.) to define what the stakeholder(s) are looking to achieve and conduct detailed analysis on the requirement (e.g., persona definition, journey mapping cost-benefit analysis, pros/cons of solutions from the Solution Architect).\n\n* Advising business on SFDC best practices for requirements and adoption of Salesforce features.\n\n* Maintaining detailed documentation on user stories/features/epics/initiatives in Jira.\n\n* Working directly with Solution Architecture in an Agile fashion to refine stories for development. \n\n* Conducting UAT testing and sign off in conjunction with the associated Experience (Product) Owner and business Stakeholder Champion(s). \n\n* Evolving into subject matter experts in one or more of our functional areas (Sales, Service, Finance) \n\n\n\n\n \n\nQualifications:\n\n\n\n\n* At least 5 years of experience as a Salesforce Business Analyst.\n\n* Salesforce Certified Administrator required\n\n* Experience with Sales Cloud and Service Cloud required\n\n* Proficiency in Agile/Scrum and associated tools \n\n* Excellent written/oral communication skills in English\n\n\n\n\n \n\n#LI-BN1\n\n \n\nPreferred skills (Skills that are a plus to have)\n\n\n* Additional Salesforce Certifications\n\n* Experience with Jira\n\n* Experience with CPQ and DPA / RPA \n\n\n\n\n \n\n#LI-BN1\n\n \n\n \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing, Cloud, Senior, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLas Vegas, Nevada, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Vonage Mission\nVonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Customers like Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.\nWhy this role matters\n\nAs a Senior Pricing Analyst (SG) , you will provide direct support & guidance to the Sales Teams in all commercial aspects of deals with existing and prospective customers, including pricing quotations. The candidate will also be responsible for bringing together Sales, Marketing, Operational managers, Product managers, Finance and Legal team members to develop and execute Vonage’s pricing strategy, and facilitate the on-boarding process of customers.\n\nYour contribution will be essential to win deals, increase Vonage market share and grow the revenue stream.\n\nIF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW...\nWhat you'll do\n\n\n\n* Works with Sales Teams in building price quotes for customers, including our largest and most strategic accounts\n\n* Actively collaborate with Operations entities, Finance, Legal, Product teams to optimize the on-boarding process of customers\n\n* Provide analysis around trends in customer requests and pricing. Take action on trends revealed, driving changes in pricing and costs\n\n* Streamline and improve business practices, including tools, templates and processes, to increase the efficiency of the Deal Desk team\n\n* Train and advise Sales and any other stakeholders on pricing, quoting, on-boarding process and best practices\n\n* Mentor more junior team members in developing competitive commercial offers\n\n* Define and manage projects to deliver further operational efficiencies\n\n\n\n\n\n What is required for this role \n\n\n* \n\nBachelor’s degree required; Business, Economics, Math or Engineering undergrad majors preferred\n\n\n* \n\n5+ years of experience in a rapidly changing, deadline-based position involving daily interaction with multiple levels of management and peers\n\n\n* \n\nStrong analytical skills\n\n\n* \n\nExcellent communication skills\n\n\n* \n\nProblem solving\n\n\n* \n\nExcellent Excel skills and data manipulation\n\n\n\n\n\nWhat you'll bring\n\n\n\n\n* You are a self-starter, initiator\n\n* Customer focused - Always thinks first about the needs of his/her internal customers.\n\n* You are delivery-focused\n\n* You are curious and informed - Stays on top of the latest in product, pricing, and industry news\n\n* You are structured in your approach\n\n* You are not afraid to challenge authority to get things done\n\n* You put the company objectives ahead of your own\n\n* Comfortable in a fast pace, global & multicultural environment\n\n\n\n\nWhat's in it for you\n\nIn addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.\n\nNote: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.\n\n#LI-SL1\n#LI-REMOTE \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Cloud, Math, Senior, Excel, Sales and Non Tech jobs that are similar:\n\n
$30,000 — $60,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSingapore
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Vonage is hiring a Remote Customer Operations Analyst
Please note: UK Hours\nVonage Mission\nVonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Our Customers depend on our APIs and SDKs to connect with their customers all over the world, and rely on our contact centre and back office solutions to improve their interactions with end customers by ensuring quick and efficient engagement. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.\n\n\n\n\n\nWHY THIS ROLE MATTERS\n\nWe are currently looking for a Customer Operations Manager, who will provide direct support and guidance to the Sales team, while working cross functionally with our Deal Desk, Pricing Implementation, Finance, and other operational teams. The Customer Operations Manager will develop subject matter expertise on pricing models and processes to resolve customer disputes, work on root cause analysis for systemic issues causing disputes and help facilitate the remediation of those gaps. The role is an individual contributor role within a small operational team. The role requires attention to detail, process orientation, problem solving, and the ability to break down complex problems into easily understandable steps and instructions. Your contributions will be key to delivering best in class customer experiences. \n\n \n\nWHAT YOU WILL DO\n\n\n* Investigate customer invoice disputes through data analysis. Negotiate goodwill credit with the sales team and customer.\n\n* Actively collaborate with cross functional teams (Operations, Sales, Support, Finance, Legal, Product, Carrier Services) to resolve any invoice dispute or other customers’ commercial or financial issues.\n\n* Lead root cause analyses, working with stakeholders to identify systemic process or knowledge gaps leading to errors in billing. \n\n* Facilitate and project manage any remediation plans originating from the root cause analysis\n\n* Support internal or external customer requests in collaboration with our operational teams, to improve customer experience\n\n* Deliver best in class internal and external customer support\n\n\n\n\n \n\nWHO WE ARE \n\n\n* An organization for the 2020s. We are flexible, supportive, professional, creative, and demanding\n\n* A global team of smart, imaginative and self-motivated people working in a fast paced environment. \n\n* Problem solvers and technology disruptors. We lead change, seek out new ideas and different views. We want big and bold ideas to anticipate future needs. \n\n\n\n\n \n\nYOU ARE \n\n\n* Fluent in English.Degree education. Bachelor’s degree required, preferably in Business. Numerate and literate, with advanced excel skills. You are a formula wizard, comfortable with using formulas to help you analyze data sets and find inconsistencies and solutions. \n\n* A junior project manager, with exceptional ability to balance competing priorities, manage stakeholder relations, communicate milestones, and keep projects on track. \n\n* Process oriented and adaptable. You can juggle multiple steps in complex process maps, whilst delivering on tight deadlines. \n\n* Customer focused, always thinking about how to improve tools and customers for your internal and external customers.\n\n* Collaborative and friendly. You excel at communicating with diverse stakeholders. \n\n* A problem solver. You proactively identify gaps and challenges, pitching solutions. You are curious and enjoy diving into complex issues and investigating until the root cause is identified and a plan to fix defined. \n\n* Comfortable in a fast pace, global & multicultural environment.\n\n\n\n\nNice to have\n\n\n* Top notch Salesforce skills \n\n* Experience in a tech company\n\n* Familiarity with G-Suite\n\n\n\n\n\n\n\n\n\n\n\n\n \n\nWhat's in it for you\n\nIn addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.\n\nPERKS\n\n● Discretionary unlimited paid holidays\n\n● Matched pension\n\n● Life assurance\n\n● Income Protection\n\n● Payroll Giving for Charities\n\n● Private Medical\n\n● Dental & Eye Cover\n\n● Gym Membership Loan\n\n● Flexible working hours\n\n● Work laptop\n\nNote: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.\n\n \n\n#LI-MB1\n\n#LI-REMOTE \n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Cloud, Excel, Sales and Non Tech jobs that are similar:\n\n
$40,000 — $65,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBangalore, Karnataka, India
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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