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Remote Health by SafetyWing


Global health insurance for freelancers & remote workers

Monday.vc

 This job is getting a pretty high amount of applications right now (11% of viewers clicked Apply)

closed
🌏 Worldwide

customer success

 

bus dev

 

upselling

 

bus dev

This job post is closed and the position is probably filled. Please do not apply.
Monday.vc is looking for a Customer Success Manager to join our early-stage, fast-growing team. The role will report to the CEO and you will have autonomy/ownership in building a globally remote team from scratch. \n\nPerks:\n\n* Ability to the next big step in your career and make a serious impact on an early-stage team\n* Work remotely for a company with an intentional, healthy remote culture\n* Find yourself constantly thinking about more efficient ways to architect technology to scale services up that have a direct impact on a business\n* Competitive compensation package\n\n# Responsibilities\n * Responsible for owning the day to day relationship with our customers and helping our customers achieve their desired outcomes with our products.\n* Lead strategic conversations for Executive Business reviews and support the commercial activity around renewal and expansion\n* Develop and deliver a success plan, advising customers on reaching business goals \n* Drive adoption and ongoing usage of our products and services\n* Maintain regular communication with customers, ensure perfect campaign executions, and provide regular performance reporting and platform support\n* Support junior members of the team and drive product demos as and when needed \n\n# Requirements\n* Have 3-5 years’ experience in customer success or highly client-facing roles\n* Excellent communication skills (verbal and written)\n* Experience creating and delivering presentations to customers and internal stakeholders\n* Have experience analyzing data, doing value analysis, forming and delivering recommendations\n* Team player with a high level of integrity and desire to assist your team and customers \n\n#Location\n🌏 Worldwide


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