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## $30 per hour and a minimum of 30 hours per week.\nOur team is 100% remote and distributed across the world. We have team members in the US, Canada, Thailand, India, Ukraine, and Romania. It doesnโt matter where you live or what time zone youโre in.\nYour main responsibility will be to reply to customers asking for help with WP All Export and WP All Import. You need to love to help others and be able to eeep it friendly even when dealing with difficult customers. You need to enjoy the whole process of turning anxious, confused, or angry customers into happy ones. You must be an excellent writer. We want our support replies to be friendly, easy to understand, and concise.\n### Flexibility\nWe are a small team, but we try to give everyone as much flexibility as possible. Flexibility means that you can work in the mornings, or the evenings, or both, or in the middle of the night, or whatever. It means you can take two weeks off to go on a trip. It means you can wake up and decide you donโt feel like working and take the day off without telling anyone.\nIt doesnโt mean you can work 50hrs one week and then 5hrs the next. It doesnโt mean that you can work two 15 hour days and then take the rest of the week off.\n### Responsibilities\nOur customer support reps are expected to perform the following tasks:\nโบ Respond to customer support inquiries\nโบ Add to and improve documentation\nโบ Aggregate user feedback and assist with roadmap decisions\nโบ Reproduce bugs and test fixes\nโบ Test development versions of WP All Import before release\n### Minimum Requirements\nCandidates must have the following knowledge and experience in order to be considered:\nโบ Minimum availability of 30 hours per week.\nโบ Expert-level WordPress knowledge: troubleshooting, development, database structure, etc.\nโบ Intermediate-level PHP knowledge. Can quickly write PHP functions, use arrays, and make use of our API.\nโบ Familiarity with phpMyAdmin, cPanel, WordPress sites via FTP.\nโบ Fast, hands on learner. Can quickly pick up new software, PHP functions, and related technologies.\nโบ Able to communicate in a concise and timely manner via Basecamp and GitHub.\n### Bonus Points\nThe more of these boxes you can tick the better, in descending order of importance:\nโบ Experience with WooCommerce.\nโบ Experience in plugin development.\nโบ Up to date knowledge of WordPress.\nโบ Knowledge of XPath.\nโบ Attends WordCamps, meetups, or other industry conferences.\nโบ Experience working remotely as part of a distributed team.\n### To Apply\nVisit **http://www.wpallimport.com/hiring/#apply**. \n\nPlease mention the words **CAMP SORT PROMOTE** when applying to show you read the job post completely (#RMTguMjIyLjM3LjE2OQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to PHP, Wordpress, Customer Support and Non Tech jobs that are similar:\n\n
$55,000 — $90,000/year\n
\n\n#Benefits\n
๐ Distributed team\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.