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\nHave you administered HP ALM, JIRA or IBM RTC and are looking for change? Are you a software developer or tester wanting to interact with customers and implement technical solutions? Do you have a natural ability to understand communication flow, information architecture and development processes? Does customizing and configuring complex software, managing virtual machines and integrating messaging systems leave you with a deep-seated sense of satisfaction? Join Tasktop as a Support Engineer and become an essential member of our team in helping enterprises integrate their ALM information systems using Tasktop Sync.\n\nIn the role of Support Engineer you will work directly with customers and partners to solve their problems when integrating ALM systems using Tasktop Sync. Additionally, you will work with customers to expand their integrations by defining requirements related to their ALM task repositories and information systems and designing an ALM integration solution using Tasktop Sync. Using your project management skills, organizational skills, expertise and attention to detail you will develop a strong relationship with technical counterparts within the customer organization. You will setup virtual infrastructure and software mirroring the enterprise environment to develop custom extensions and perform troubleshooting as a part of the support and deployment process. This position offers exposure to a broad range of ALM software including IBM RTC, HP QC, Atlassian JIRA, Microsoft TFS and others.\n\nThis is a telecommuting role based out of the United Kingdom for a UK company with international headquarters in Canada. Successful candidates must be eligible to work in the United Kingdom.\n\n Responsibilities\n\n\n* Support our Tasktop Sync product via email, phone and web sessions with customers\n\n* Guide customers through the deployment process and creation of new integrations\n\n* Work closely with our deployment and sales partners\n\n* Deliver on-line product training courses\n\n\n\n\nYou'll Receive\n\n\n* Competitive salary, variable pay and ownership via equity\n\n* Competitive vacation policy\n\n* Top-end laptops, displays and the tools you need to get the job done\n\n* Talented and friendly teammates\n\n* Opportunities for career growth\n\n* Environment to work on a variety of projects, technologies and partner collaborations.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Engineer, Customer Support, Jira, Microsoft, Sales and Telecommuting jobs that are similar:\n\n
$57,500 — $92,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.