This job post is closed and the position is probably filled. Please do not apply. Work for Pana and want to re-open this job? Use the edit link in the email when you posted the job!
An audacious mission\nWe believe that travel is a force-multiplier for change. Travel connects friends, family, co-workers, and business partnersโbringing the globe closer together. Travel enables new opportunities, produces unexpected collaboration, shifts perspectives, and empowers people.\n\nThat is why we are on a mission to make travel simple, personal, and delightful.\n\nWe provide world-class service for booking transportation, accommodations and more. We are hands-on, taking care of our users through their highs and lows, making them feel special and valued. We diligently select strategic partners who believe in what we are building and are willing to support our mission.\n\nAnd, above all, we identify new ways to serve and support our travelers through a relentless focus on improving our product.\n\nThe role\nWe believe that customer service is the entire business, not just part of the job. We fulfill our mission by hiring the best talent as ambassadors for our brand and the voice of our service. As a part of our concierge team, you will help support the thousands of travelers who use Pana everyday by serving as the primary point of contact for our users.\n\nYou will serve as the human touchpoint for most people who interact with Pana. You will message users, identify and react to user needs, and perform requested research and bookings.\n\nAs an independent contractor with Pana, you set your own schedule, so that you have the freedom and flexibility to work, whenever and wherever youโd like.\n\nWhat we value\nYOU LOVE TRAVEL.\n\nAny chance you get youโll jump at the opportunity to venture outside of your local bubble. When you hear LAX, LGA or MIA you picture the destinations that these airports unlock.\n\nYOU COMMUNICATE CLEARLY.\n\nYou enjoy speaking about travel, food and life. When writing you are both eloquent and informative. In person, you are articulate about your perspective, feelings, and opinions.\n\nYOU ARE EMPATHETIC AND HELPFUL.\n\nYou voluntarily step up when others are struggling, even if the problem is not in your area of expertise. โPatienceโ is your middle name. You are happy when you have made others succeed.\n\nYOU ARE DETAIL ORIENTED.\n\nYou are a stickler for minor grammatical errorsโseeing comma splice errors in print makes you cringe, and you are never satisfied with a first draft.\n\nYOU LOVE LEARNING.\n\nYou can use Google to learn anything and everything except for rocket science and brain surgery. You donโt need to be an official โtravel agent,โ nor do you have to have past experience working in the travel industry, but you are curious and willing to learn.\n\nExtra tags: travel, customer service \n\nPlease mention the words **ALLEY OPERA SCRIPT** when applying to show you read the job post completely (#RMy4xNC4xNDEuMjI4). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel, Non Tech and React jobs that are similar:\n\n
$60,000 — $100,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.