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Remote Saas Executive Web Applications Job in October 2019 at companies likePlatform.sh and Filestage Gmbh posted 1 year ago

Remote Saas Executive Web Applications Job in October 2019 at companies likePlatform.sh and Filestage Gmbh posted 1 year ago

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Platform.sh


Account Manager

Account Manager


Platform.sh


customer support

customer success

saas

btob

customer support

customer success

saas

btob

1yr

Stats (beta): 👁 2,210 views,✍️ 0 applied (0%)
Platform.sh is a groundbreaking cloud hosting and development tool for web applications.\nThough young, we have become a major player in ecommerce and we recently helped launch Magento Enterprise Cloud Edition and the Sensio Cloud on Platform.sh technology.\n\nWe are an award-winning team of hard-core hackers who want to revolutionize the way that developers and agencies build and deploy web applications. We’re mostly distributed, but we meet up daily in cyberspace, and occasionally in Paris, France. We value enthusiasm, team spirit, and a constant desire to expand personal knowledge and contribute to the community. We provide a multi-cultural, casual and balanced work environment. \n\nOur Account Managers are the ambassadors for the Platform.sh brand. They know the intricate needs and challenges of the customers in their portfolio and deeply care about their success. They lead communications in times of change or problem resolution, and foster a healthy working relationship with the customer.\n\nMission : \n\nSales activity for existing customers:\n\n- ensure renewal of contracts, including up and cross sells\n- report on renewal activity\n- liaise with sales team when necessary\n\nCustomer care: \n- be involved in the customer’s journey from on-boarding to continued partnership\n- monitor and measure Customer satisfaction (eg. Net Promoter Score) through regular health checks\n- coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations\n- solve conflicts and concerns that were not solved at Customer Support level\n- build and manage workflows for handling complaints\n\n\nTechnical Skills : \n\n- SaaS business acumen \n- relational and negotiation skills\n- ability to effectively prioritize and escalate customer issues as required\n- ability to learn and assimilate technical information quickly\n- fluent written and verbal English\n- basic knowledge of web application architecture and services (DNS, CDN, web servers, databases, cache layers, etc.) and distributed systems.\n- basic knowledge of web development workflows and tools (git, CI tools)\n- knowledge of common web applications and frameworks: Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3 (a lot of our customers run those)\n- knowledge of cloud services (AWS, Azure)\n\nSoft Skills : \n\n- customer orientation\n- sense of service\n- energetic and self-motivated\n- communication and listening skills\n- analytical, problem solving and troubleshooting expertise\n- organization \n- pragmatism\n- capacity to work remotely in an international fast growing environment\n- high degree of ownership over one’s work

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Filestage GmbH


Sales Manager (saas) in German Startup

Sales Manager (saas) in German Startup


Filestage GmbH


sales

account management

saas

web applications

sales

saas

web applications

1yr
**About us**\nAt [Filestage](https://filestage.io/) we believe that broken workflows poison teams with miscommunication, friction, and frustration. Our mission is to fuel creative teams with a rock-solid workflow. With our software, we empower people to produce great results together and build healthy and meaningful relationships at work.\nOver 500 companies (and growing!) all over the world like Lufthansa, Rabobank or Jung von Matt benefit from happier and more productive employees with Filestage. We work hard to build great things together and make time to celebrate our accomplishments.\n\n**Your mission**\n* **You own the sales cycle. You take ownership for midsize to enterprise leads and nurture them throughout the entire sales cycle. With every closing, you have a direct impact on the growth of our company.\n* **You create value for our new customers. You develop a deep understanding for the needs of our customers. You present a product solution that makes their workplace more productive and happier.\n* **You work on strategy and processes. You identify buying trends, analyze our performance and explore opportunities to improve our process for closing and upselling customers.\n\n**You’re good at**\n* **You love connecting with people. You know the definition of empathy without checking Wikipedia and put it into practice daily.\n* **You have a 1-5 years proven software industry experience with B2B buyers. You’ve had prior success in digital, cloud,SaaS sales or consulting and want to take it to the next level. \n* **You are fluent in English and have fantastic written and verbal communication skills. French is a plus.\n* **You take ownership. You are filled with passion to take responsibility and to make things happen. * * **You are an energetic self-starter who wants to make a tangible impact on a growing product and company.\n* **You’re cut out for remote working (in case you choose to work remotely). You are highly self-motivated and are comfortable working independently. Ideally, you have already worked remotely in the past.\n* **You are a team player. You understand that we can only be successful as a team. Like everyone else in our great team, you are fair, honest and respectful - and you are ready to have a lot of fun.\n\n**This is what you get**\n* **You have the freedom to work wherever you want.** Come work with us at our office in Stuttgart (Germany) or work remotely.\n* **You have a steep​ ​learning​ ​curve​** by working hands-on together with highly talented minds.\n* **A fair compensation.** You get a fair base salary based on your skills and the option to participate on the long term success if you’re a high performer.\n* **Your opinion matters and your work is valued.** You have the chance to make a difference and grow our sales team together with our CEO.\n* **You’re tired of useless meetings and slow decision making?** We have flat hierarchies, no bullshit meetings and we move fast.\n* **You work with top-notch technologies** and lean processes. We use Slack, Asana, Hangouts -and of course Filestage- to communicate efficiently.\n\n**View Full Job Description:**\nhttps://drive.google.com/open?id=1Im5G5H0Oby4sh85t893HkHInuGfSoz0f

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# How do you apply? This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.