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Browse 6 Remote in July 2020 at companies like Chartmogul, Airtable and Later while working as a Product Marketing Specialist, Customer Support Advocate or Senior AE & Product Expert - Remote. Last post

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Browse 6 Remote in July 2020 at companies like Chartmogul, Airtable and Later while working as a Product Marketing Specialist, Customer Support Advocate or Senior AE & Product Expert - Remote. Last post

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ChartMogul

 

Senior AE & Product Expert

verified
EU or Canada

Senior AE & Product Expert  


ChartMogul

EU or Canada

sales

saas

product manager

senior

sales

saas

product manager

senior


👁 2,353 viewed | ✍️ 276 applied (12%)
ChartMogul helps thousands of subscription businesses extract value from their data; from large SaaS and media businesses to mobile meditation apps. With our subscription data platform, teams don't need to worry about crunching numbers; they can instead focus on what matters — getting insights from their revenue data.\n\nOur sales team helps people understand the value that ChartMogul can bring to their subscription business. We understand the importance of subscription data and know that various partners rely on this information to promote departmental, and organizational, growth and success. To help our clients, we listen to them and build collaborative relationships to educate them on the benefits of ChartMogul. As a result we're able to help them gather the insights they need to achieve their goals.\n\nSince our primary focus is new business MRR, hitting and exceeding — we love the feeling of going above and beyond — our monthly and annual targets, helps us reinforce ChartMogul’s position as a leader in the subscription economy :)\n\n# Responsibilities\n As Senior AE & Product Expert you will:\n\n* Help inbound leads set up and configure ChartMogul to track and improve key subscription metrics like MRR, churn, and LTV\n* Prospect and sell into target accounts, navigating industry trends and organizational structure\n* Conduct engaging product demos and requirements gathering sessions\n* Develop offline prospects at networking events, conferences and trade shows (the US, Canada and Western Europe are our key regions)\n* Leverage our internal CRM and other engagement platforms religiously to ensure consistent communication and collaboration\n* Be credible as a SaaS technology expert \n\n# Requirements\nSounds interesting? Here’s what we hope you can bring to our team:\n\n* 3+ years of experience leading sales cycles in SaaS or a similar setting\n* Attentive listening that enables you to find creative solutions in even the most complex scenarios\n* The ability to express your ideas clearly in persuasive emails and written communication\n* The ability to understand and communicate a complex product to a technical buyer (bonus points if you’ve worked with subscription billing systems or APIs)\n* Willingness to contribute in more than one capacity and a high-energy, get stuff-done attitude\n* A self-driven, motivated, and dynamic personality who is comfortable working remotely\n* Familiarity with CRM and sales automation software*\n\n#Location\n- EU or Canada

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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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Airtable


Customer Support Advocate

verified

Customer Support Advocate


Airtable


customer advocate

product support

saas

product manager

customer advocate

product support

saas

product manager


👁 13,228 viewed | ✍️ 1,209 applied (9%)
Airtable is seeking an enthusiastic Customer Support Advocate who can act as the champion of our customers. Airtable users span every industry and every function—they are cattle farmers, Fortune 500 companies, and city governments—which means our Customer Support A will be supporting a diverse and dynamic range of use cases. \n\nWe're looking for someone who excels at identifying the root of a problem (distinguishing between proximate and ultimate causes), and whose passion is uncovering creative, out-of-the-box solutions. The right person won’t just field questions, but will use our support platform as a vehicle to identify and solve the deeper needs of our customers. The role requires high empathy and an entrepreneurial spirit: the right answer won't always be obvious, but you see this as part of the fun!\n\nOur customer support team is small but growing rapidly, which means that this is a unique opportunity to help define Airtable’s voice and support function. The job is fully remote--we’re a flexible team and believe your best work can be done anywhere.\n\n# Responsibilities\n **What you’ll do**\n\n* Provide exceptional, consultative customer service, helping everyone--from nonprofit managers to Fortune 500 executives--realize their goals through Airtable\n* Collaborate with your peers on the Product Specialist, Customer Success, and Sales teams to ensure our customers are getting the most out of their Airtable experience.\n* Develop product expertise in Airtable, learning to model any kind of workflow, from editorial calendars for major publications to fire truck inventories for fire departments.\n* Understand and capture customer feedback to help highlight trends for future product, growth, and marketing initiatives.\n* Anticipate customer needs and problems before they surface; develop deep customer intuition.\n\n**Why's this job awesome? Because you'll:**\n\n* Be working with customers who are truly excited about Airtable and eagerly looking for your help in becoming Airtable masters\n* Have the opportunity to fly to HQ in San Francisco twice a year for fun team-building events\n* Work out of the comfort of your own home (we offer a $5,000 stipend toward making your remote office as comfortable and productive as possible)\n* Work within a remote-friendly culture with an incredible team \n\n# Requirements\n**Who you are**\n\n* Problem solving excites you!\n* Written communication is your forté; you can distill complicated topics into something clear and succinct\n* You approach every situation with high empathy\n* You believe support can transform user experience\n* You are a self-starter who takes initiative and is energized even when a clear path isn’t laid out for you\n* You're willing to travel to San Francisco twice per year\n* You have 1+ years of professional experience, ideally in a fast-paced environment\n* You have experience setting up and using Airtable (personally or professionally)\n* Bonus points if\n* You have experience working for a high-growth startup\n* You have a background in education\n* You’ve worked in a customer-facing role before\n* You have a consulting background or professional project management experience\n\n**What we offer**\n\n* Health care: we have you 100% covered (and your dependents 50% covered) with competitive medical, dental, and vision insurance. You'll also be eligible for a complimentary membership to One Medical Group.\n* Learning & Development: we offer a $2,000 per year stipend for your personal career development\n* Gym Membership: We’re proud to provide employees in our San Francisco and New York offices with complimentary gym memberships to Equinox, or up to $100/month reimbursement towards any other gym.\n* Generous PTO, sick leave, and parental leave\n\n**About Airtable**\n\nAirtable's mission is to democratize software creation, similar to the way the Macintosh democratized personal computing. Software is arguably the most important creative medium of the last century, yet most people cannot build their own software. Airtable gives people and companies a “lego kit” they can use to create custom applications on their own, regardless of technical experience.\n\nWe’ve raised $170M in venture funding, including most recently a 100M Series C from Benchmark, Thrive, and Coatue.\n\nAirtable is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.\n\nLearn more about the product and signup at http://airtable.com

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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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Later


Product Marketing Specialist

verified

Product Marketing Specialist


Later


product marketer

saas

marketing

product manager

product marketer

saas

marketing

product manager


👁 4,575 viewed | ✍️ 225 applied (5%)
Later is looking for a creative and strategic product marketer to join our remote, global marketing team. Later is the the #1 Instagram marketing platform, with over 2 million users worldwide, and we are looking for someone to own our product marketing, position our product and features, and help our customers understand the many features and intrinsic value of Later.\n\nWe’re looking for someone who understands Instagram marketing and can communicate the value that both Later and Instagram bring to small businesses. As the Product Marketing Specialist, you would be responsible for onboarding emails, product releases, landing pages, and corresponding with the product team. As we’re a growing startup, you’ll be able to wear multiple hats as you both create strategy and execute it with your superb copywriting and project management skills.\n\nAs the Product Marketing Specialist, your goal would be to help our users adopt Later and then move them through the funnel to purchase. Later is a freemium product and we rely on marketing to convert our customers, instead of a sales team. You should have previous experience with product marketing, be knowledgeable about our industry and competitive landscape, and be confident with positioning both new and existing Later platforms and features.\n\nIn addition, you’ll monitor our market, competitors, and the technology trends impacting how consumer brands use visuals and social media to reach their customers.\n\nThe Later HQ is located in Vancouver, Canada, but you will will be joining a remote global marketing team of 10, so we’re looking for someone that work autonomously but also great at team communication.\n\n# Responsibilities\n * Write product messaging to explain the benefits of Later / Instagram and how it will help our customers grow their business\n* Plan and launch new features and product releases\n* Increase product adoption and free to paid conversion\n* Own the onboarding process for new free users\n* Identify bottom of the funnel opportunities; creating landing pages, case studies and emails that convince our customers to adopt and buy Later\n* Work with the Content Marketing team to integrate products into content / campaigns \n* Market and customer research to ensure the whole company understands our customers\n* Market analysis, reviewing competitors, trending technology, and market demands \n\n# Requirements\n* You have 3+ years experience in product marketing\n* You’re a great copywriter with a knack for translating complicated subjects into easy-to-understand language\n* You understand Instagram marketing and the value it brings to business\n* You’re always on top of the latest marketing trends and techniques\n* You’ve done extensive market research on new products and features and understand how to create a cohesive and concise story from that data\n* You love iterating on messaging and positioning to test what works and what doesn’t\n* You use data to inspire marketing decisions and are comfortable reporting on KPIs\n* You are a creative thinker who is comfortable working both independently and in a team\n* Bonus skills: customer success or Instagram marketing experience \n\n#Salary\n$58,500 - $78,000 CAD, plus equity \n

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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

ConvoPanda


Product Marketer

verified

Product Marketer


ConvoPanda


marketing

intercom

saas

b2b

marketing

intercom

saas

b2b


👁 3,485 viewed | ✍️ 9 applied (0%)
At ConvoPanda our mission is to make B2B SaaS personal.\n\nWe're accomplishing our mission by humanizing the buying experience for leading SaaS companies. This makes our clients happy because it leads to them getting more customers more quickly.\n\nDay-to-day we set up "chat funnels" in Intercom or Drift for our clients. This involves writing compelling and customer-centric copy delivered via email and live-chat so that users get the right message, from the right person, at the right time.\n\nOur core values are being positive, supportive, and self-starting.\n\nWe're looking for a results-focused marketer with a penchant for copywriting to help us deliver exceptional results for leading SaaS companies.\n\nWe've worked with companies like Validately, SnapNurse, Consistent Cart, Landing Lion, CommissionTrac, NurseToken, and Userfeed.\n\nWe're a small, but mighty team. B2B founders & marketers call us experts, depend on our campaigns and expertise daily, and are screaming for 'more, more, more!' We've still got a lot to do, and many, many more people to reach.\n\nIf you're unquenchably curious and ready to serve, educate, and lead the SaaS leaders of the future... we'd love to hear from you.\n\n## Responsibilities\n* Design, write, and set up chat funnel campaigns in Intercom and Drift for our clients.\n* Identify relevant custom fields to sync from clients' applications into Intercom or Drift so we can deliver helpful relevant messages.\n* Lead regular calls with clients to report on campaign results and recommend new initiatives to pursue.\n* Refine our operations manual so that we can standardize our chat funnel engagements and ensure consistent results.\n* Assist with tangential copywriting needs of clients as they arise which may include copy for ads and copy for landing pages. \n\n# Requirements\nIf you think you'd be a great fit for this position, shoot us an email at [email protected] Please include your resume, a published writing sample, and tell us why you want to work at ConvoPanda.

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Visit ConvoPanda's website

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
Apply for this Job

👉 Please reference you found the job on Remote OK, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

kCura


Fly The Cloud Take The Wheel Expanding Our Saas Product

Fly The Cloud Take The Wheel Expanding Our Saas Product


kCura


saas

product manager

cloud

non tech

saas

product manager

cloud

non tech


👁 3,396 viewed | ✍️ 3 applied (0%)
\nkCura is a global company with team members who are driven by our customers to build exceptional software for them to use every day. Our product, called Relativity, handles large volumes of data and helps corporations, law firms, and government agencies solve their own unique data problems.\n\n The way we work together is centered on our core values of collaborating, communicating, pushing to exceed expectations (even our own), being humble, and having fun while we do it. We enjoy ourselves, give back, and work (and play) hard together. If this sounds like the place for you, check out the details of this position below.\n\nAs a Sr. Software Engineer, your primary mission will be to design, write, test, deploy, and support new implementations for the tools that drive kCura.  You will use your technical expertise to design and write enhancements for the Relativity platform.  Your eagerness to learn new technologies and solve complex problems will make you the ideal candidate. Excellent communication skills are critical in this role as you will be expected to raise issues early and clearly document your code additions, test procedures, and project results. Your success in this role will provide you with extensive knowledge of the inner workings of Relativity, kCura’s Azure portal, and open up a number of opportunities within our organization.\n\nYou are a high-level Sr. Software Engineer who is looking for a new challenge and would jump at a chance to work with a leader in a new, expanding industry. As a Sr. Software Engineer at kCura, based in Chicago IL, you will leverage your knowledge of Azure, Microsoft.NET, SQL, JavaScript, CSS, and AJAX to design and build our web-based litigation support platform, Relativity. This is your opportunity to work on a scalable and dynamic web system that his hosted in the Cloud, and supports rapid and continuous deployment.  The software designed will support  other developers, support integration with multiple search engines, clustering technologies, and client component interaction through web services. Additionally, you will learn how to build highly distributable systems composed of multiple database, processing, and web servers. If you have the desire to be continually challenged and work where boredom is an anomaly, then join our team and be part of a successful company experiencing rapid growth in the eDiscovery field.\n\nYou may also be required to handle technical support calls after hours about two times a year. If Client Services is working on a ticket and they are not able to solve an urgent issue, they will reach out to the level I developer to assist to get the issue resolved.

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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
Apply for this Job

👉 Please reference you found the job on Remote OK, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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