\nOverview\nSmartling was founded 14 years ago to make localization and translation seamless. Today, Smartling is profitable and backed by Battery Ventures, a global technology-focused investment firm, supporting company growth and expanding our market share and leadership position. We are the only cloud-based, AI-enabled translation platform that combines a Neural Machine Translation Hub and professional language services empowering teams to collaborate in real-time to create experiences customers love.\nSmartling is seeking a Customer Success Manager for a remote, work from home position, located anywhere in Ireland or the UK. As a Customer Success Manager at Smartling, your goal will be to ensure positive customer health and retention. You will be responsible for ensuring that your customers rapidly adopt and deeply leverage the Smartling solution, and meet their business goals while doing so, from on-boarding and throughout the customer lifecycle.  You will partner closely with other Smartling teams such as Sales, Marketing, Professional Services, and Product to ensure customers achieve their objectives and realize significant value from using our platform. We are a fast-moving company looking for energetic candidates to grow and develop alongside us. \n\n \n\nYou Will\n\nOn-boarding: \n\n\nTake a leading role in ensuring that customers are successfully onboarded to Smartling in accordance with their success goals\n\nProvide training and education throughout the onboarding process, and work closely with team members to ensure project timelines are met\n\n\n\n\nCustomer Communication and Education:\n\n\nDevelop communication cadence with your customers on product and industry updates that impact your customers’ global content activities and objectives\n\nAssess customer requirements, resolving problems, anticipating future needs, and generally serving as the customer’s voice within Smartling\n\nOversee the customer’s implementation of localization best practices to ensure you help the customer drive incremental value and return investment\n\n\n\n\nCustomer Retention and Growth:\n\n\nDevelop and implement an effective account planning strategy for your book of business to ensure retention, product adoption and growth through collaboration with other team members\n\nEstablish trusted advisor relationships with all major stakeholders within your assigned book of business, such that all activities are closely aligned with the customer’s business strategy, allowing the full potential of their Smartling solution to be realized\n\n* Manage the renewal process for a portion of your book of business, and have a clear focus helping your customer's expand their customer's use cases with Smartling \n\n\n\n\nDemonstrating Value:\n\n\nLead business review meetings to continuously articulate the value of Smarting and customer’s performance against goals, to encourage adoption and expansion across the customer’s organization\n\nFacilitate business process optimization workshops and enjoy participation in Smartling events for customer marketing activities\n\n\n\n\nYou Have\n\n\nMinimum 3 years of experience in a B2B customer success/client services/account management role \n\nDetail-oriented with proven ability to manage multiple customer relationships with many internal and external stakeholders, project manage, set priorities and stay organized\n\n* Experience managing contract renewals and up-sells\n\nExperience working in a role that required you to stay calm in the face of technical and/or customer challenges\n\nProven ability to network and manage relationships across many different functions within a global customer organization\n\nAn aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability\n\nBusiness acumen and experience leading and preparing customer presentations/meetings including working with and manipulating data for value driven presentations\n\nBachelor’s degree\n\n* A home office setup conducive for working remotely, and ability to work effectively as a remote team member*\n\n\n\nPreferred but not required\n\n\nExperience with translation, localization, and internationalization processes\n\nKnowledge of the SaaS business model and experience supporting SaaS solutions for midmarket and enterprise business customers\n\nAn understanding of modern software development processes like continuous delivery\n\n\n\n\nYou Are\n\n\nResults-focused. Center on professional and personal growth\n\nEnthusiastic. A fun and energetic co-worker\n\nA Leader. Proactive and will use excellent judgment when dealing with issues\n\nCustomer-focused. Passionate for client success at all times\n\nDetail-oriented. Supremely well organized with attention to detail\n\nA Team Player.  Ability to work effectively and cross-functionally within all levels of management, both internally and externally\n\n\n\n\nYou Will Enjoy\n\n\n* Freedom 🏡  - we are remote-first \n\n* Growth - an opportunity to learn and advance your career\n\n* Wealth 💰 - we offer a competitive salary\n\n* Wellness - company-sponsored Health insurance plan & pension plan with company matching\n\n* Balance - flexible PTO + bank holidays; generous parental leave\n\n* Culture 🤝  - an energetic, value-driven, and fun culture and team spirit\n\n* Bonus - employee referral programs and apple equipment\n\n\n\n\nSmartling is proud to be an equal opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.\n\n*To work from home, you must have a strong internet connection, quiet space, and a professional (distraction and clutter-free) background.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education and Marketing jobs that are similar:\n\n $75,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDublin, Dublin, Ireland

The Team You’ll Work With\n\nAs an Account Executive on Carta’s Growth Team, you will be responsible for selling all of Carta’s product suite to Mid-Market and Enterprise customers. As our customers’ needs expand, you will be responsible for educating them on Carta’s cap table solutions, tax product, and compensation product. This team is hyper-focused on the health and growth of these valuable customers, and is purely dedicated to their success.\nThe Problems You’ll Solve \n\n\n* Become a trusted advisor; develop consultative relationships with assigned territory of customers by delivering value, sharing best practices and acting as the voice of customer internally\n\n* Drive product adoption and usage of Carta throughout the customer journey\n\n* Achieve monthly expansion and upsell targets forecast for Corporations business unit\n\n* Identify upsell and cross sell opportunities through customer interactions, and develop a  specific strategy to align with customer business objectives\n\n\n\nThe Impact You’ll Have\n\nBy new products to our existing base of Carta cap table customers, you will be contributing directly to the expansion of our business and the growth of our customers.  \nAbout You\n\nWe’re looking for someone highly focused, customer-centric, who knows how to work in a dynamic environment with aggressive revenue targets.  Cross-team collaboration and communication is critical to success in the role, as well as efficient time management. In addition, we’re prioritizing: \n\n\n* Strong emotional intelligence and demonstrated ability to meet and exceed quota \n\n* 2-4 years of prior experience in SaaS sales\n\n* Experience using Salesforce \n\n* Entrepreneurial mindset with a bias for action\n\n* Self-starter, humble, and adaptable to change\n\n\n\n\n\n We are hiring for multiple levels and locations, so final offers may vary from the amounts listed based on geography, experience and expertise, and other factors.\n\n\nCarta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash compensation (salary + commission if applicable) range for this role is: \n $195,000 OTE in SF\n $195,000 OTE  in NY \n $185,250 OTE  in Seattle\n\nFinal offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n $90,000 — $165,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\nClutch, backed by Andreessen Horowitz, is a leading vertical SAAS company dedicated to revolutionizing lending practices for credit unions, thereby enhancing the financial well-being of consumers across the United States. With the average American burdened by over $155,000 in household debt, we recognize the importance of offering alternatives to high-interest loans commonly issued by fintech lenders and for-profit banks. Unlike these institutions, credit unions operate as non-profit lenders, providing cost-effective loan solutions.\n\n\nAt Clutch, we specialize in developing cutting-edge software that empowers credit unions to adopt fintech-like capabilities, enabling them to responsibly serve over 130 million Americans. Our exponential growth journey has catapulted us from a small customer base to a diverse portfolio of medium to large enterprise clients. Driven by ambition, our team is deeply passionate about reshaping the landscape of lending and account-opening processes through credit unions.\n\n\nAs the Data Engineering Manager at Clutch, you'll be instrumental in shaping our data strategy and leading a high-performing team toward our organizational objectives. You'll have the opportunity to build this new team from the ground up, leveraging existing engineering talent and strategic hires. Expect to be hands-on in the initial stages as we establish this team.\n\n\n\nYou'll be responsible for:\n* Defining and implementing Clutch's data governance framework and strategy.\n* Collaborating with engineering leadership, product managers, and stakeholders to prioritize projects and align team efforts with company goals.\n* Recruiting and hiring of new team members, ensuring that the team is staffed with the necessary skills and expertise.\n* Leading a team of high-performing individuals, supporting them through 1:1s and continuous feedback, supporting their professional growth as well as performance issues.\n* Creating an inclusive and innovative team culture that encourages experimentation and creativity.\n* Effectively communicating technical concepts to both technical and non-technical stakeholders.\n* Championing engineering excellence and facilitating architecture/design discussions.\n* Participating in our incident escalation process, helping us bring incidents to a conclusion, calmly, and without blame.\n\n\n\nSkillset you will bring\n* 5+ years of experience in data engineering, with at least 2 years in a management role.\n* Deep knowledge of data architecture, modeling, and visualization tools.\n* Strong leadership and people management skills, including performance management, career development, and employee engagement.\n* Experience with software engineering practices like code review, pair programming, automated testing, and continuous delivery (CI/CD).\n* Ability to manage multiple projects simultaneously.\n* Excellent written and verbal English communication skills.\n\n\n\nIt will be nice if you have:\n* Experience with our tech stack: Databricks, Python, PostgreSQL and AWS.\n* Previous experience leading the end-to-end design, development, and deployment of a data platform from initial concept to production readiness.\n* Previous experience in a B2B SaaS startup or fintech environment.\n\n\n\nWhy should you join @Clutch?\n* Join a dynamic team at Clutch, where innovation thrives and every voice is valued, contributing to cutting-edge solutions in the lending and financial technology sectors.\n* Be part of a mission-driven company that is revolutionizing lending practices for credit unions, empowering millions of Americans to achieve greater financial well-being.\n* Work alongside industry experts and experienced founders who deeply understand the fintech landscape, bringing proven success and expertise to every aspect of our business.\n* Enjoy a collaborative and supportive work environment, where your ideas are encouraged, and your contributions make a tangible impact on the company's growth and success.\n* Benefit from ongoing learning and development opportunities, as well as a competitive compensation package, including equity options, and more.\n* Experience the excitement of working in a high-growth startup backed by prominent investors, with a clear vision for the future and the resources to make it a reality.\n* Join a diverse and inclusive team with colleagues from around the world, fostering creativity, innovation, and global perspectives in everything we do.\n\n\n\nOur Benefits and Perks\n* 2 amazing off-sites/year with the entire company\n* PTO\n* Stock Options\n* Budget for Home Office Setup\n* Budget for Work trips\n* Full-remote job\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n $60,000 — $150,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

Who Are We?\n\nPostman is the world’s leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. \n\nWe recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.\nThe Opportunity\n\nAs the Senior Digital Marketing Manager, you will be the owner of our digital advertising strategy, primarily focusing on platforms like LinkedIn, Facebook, Google Search, Google Display and YouTube. You will take ownership of our digital advertising, utilizing Metadata.io to evaluate and grow our current campaigns, crafting a holistic strategy to achieve pipeline objectives.\n\nThis pivotal role requires a collaborative spirit and a proven ability to work seamlessly with teams across enterprise marketing, product marketing, marketing operations, revenue operations, brand strategy, and web development. The ideal candidate will bring a deep-seated expertise in digital marketing strategy and execution, underscored by a successful track record in leveraging cutting-edge technology and analytics to drive growth across a comprehensive digital advertising program, astute budget management, and rigorous performance analysis.\nWhat You’ll Do\n\n\n* Take ownership of digital advertising across LinkedIn, Facebook, Google, YouTube, and additional pertinent channels, targeting our enterprise demographic.\n\n* Perform comprehensive audits of existing campaigns and leverage Metadata.io to augment our digital marketing initiatives.\n\n* Develop and implement a strategic digital program strategy and plan.\n\n* Engage with cross-functional teams to bring marketing campaigns to life in a cohesive and effective manner.\n\n* Manage and optimize advertising budgets to maximize ROI across all campaigns.\n\n* Initiate and monitor experiments to refine and bolster the digital marketing strategy.\n\n* Produce and analyze marketing reports on channel efficacy, detailing conversion volumes and repercussions on MQLs and pipeline, using marketing attribution platforms like Rampmetrics.\n\n* Communicate performance insights and strategic recommendations effectively to stakeholders and colleagues.\n\n\n\nAbout You\n\n\n* 10+ years experience in digital advertising and performance analytics, as demonstrated by a track record of significant growth metrics in roles at high-growth SaaS companies.\n\n* Demonstrated success in managing and scaling digital advertising campaigns across LinkedIn, Facebook, YouTube, and other platforms, leading to measurable improvements in ARR, conversion rates, and CPA.\n\n* Expertise in utilizing and maximizing marketing platforms and tools, with proven ability in leveraging platforms similar to Metadata.io for campaign optimization and strategy development.\n\n* Advanced analytical skills, evidenced by the ability to craft and oversee data-driven strategies that substantially increase MQLs, pipeline growth, and overall market presence.\n\n* Strong communication skills, with a history of articulating complex strategies and data insights into clear, actionable information for stakeholders at all levels.\n\n* Demonstrated proficiency in budget management, with a strategic approach to allocating resources across multiple campaigns to achieve optimal ROI.\n\n* A track record of effective collaboration within cross-functional teams, contributing to integrated marketing efforts that enhance brand voice and market position.\n\n* Creative problem-solving abilities and a solid background in setting up, running, and analyzing experiments to refine marketing strategies and improve outcomes.\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nThis is a remote role and the reasonably estimated salary for this role ranges from $160,000 to $210,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Salaries will vary outside of the listed metropolitan areas & the U.S.\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, API, Senior and Marketing jobs that are similar:\n\n $60,000 — $132,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\n\nAbout the Role: \n\nOnboarding Specialist is accountable for delivering content that helps our employees develop their skills and knowledge. Your goal is to conduct informative training sessions, help new team members navigate their onboarding schedule, & contribute to the growth of the onboarding program. \n\nThe onboarding Specialist role is a role on the onboarding facilitation team that reports to the Sales Onboarding Program Manager. You will specialize in not only delivering training content to new team members but also responding to requests from stakeholders & leading initiatives to keep the program’s curriculum relevant & engaging.\n\nIdeally, you’ve had experience working in or helped develop an onboarding program that delivered value to new team members from the time they accepted their offer all the way through to hitting their first quota.\n\nResponsibilities\n\n\n* Deliver training to predominately entry to mid-level front-line Sales staff\n\n* Support multiple classes of new team members from their initial onboarding through their ramp period\n\n* Coach new team members on sales strategy & process adherence as they advance through the early stages of their on-the-job experience\n\n* Conduct exercises and activities that enhance the learning process\n\n* Facilitating live calls during onboarding to ensure the new hires get the feedback and learn best practices before going live\n\n* Source and/or create Enablement content including but not limited to:\n\n\n\n* Structured slide decks\n\n* Internal Product and other “One Pagers”\n\n* Videos (including voice over and/or webinar-style/screenshare)\n\n* eLearning experiences\n\n* Email Templates\n\n* Talking Points/Scripts \n\n* Role Plays\n\n* Facilitator Guides\n\n* Sales Playbooks (SOPs not included, they are out of Enablement scope)\n\n\n\n* Schedule training sessions\n\n* Intake facilitator requests & aligns with the Sales Onboarding Program Manager on strategy for launching new onboarding initiatives\n\n* Setting up the onboarding calendar and keeping all the onboarding-related reports and docs updated with every batch’s details\n\n\n\nExperience and Skills\n\n\n* 2+ years building content and facilitating training across a multi-site sales organization\n\n* 2+ years of progressive responsibility in Enablement, L&D or Training roles in a high growth, B2B, SaaS organization\n\n* Experience in either expanding or working within an onboarding program that delivered value to new team members through their ramp period\n\n* Exceptional communication (both verbally and in writing), presentation, and interpersonal skills\n\n* Bachelor’s Degree in related fields.\n\n* Solid knowledge of the latest corporate training techniques.\n\n* Excellent time management and organizational skills.\n\n* Ability to build relationships and promote a work environment focused on team development and constant coaching\n\n* Ability to write effective copy, instructional text, audio, and video scripts\n\n\n\nBonus Points \n\n\n* Experience working with Lessonly, Seismic, & Salesforce\n\n* Experience with Graphic Design & video-editing\n\n\n\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Video and Sales jobs that are similar:\n\n $50,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPakistan Town, Islamabad Capital Territory, Pakistan

\nWho We Are\n\n\nAt Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.\n\n\nOur employees are experts in the employee experience, workforce communications and technology. \nJoining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?\n\n\nOur Values\n\n\nEvery employee is an owner with responsibility and credit for our progress.\nLeadership is in our build and we see change as a catalyst for improvement.\nWe win as a team, committed to help our coworkers and customers thrive.\n\n\n\n\nOverview\n\n\nThe Customer Success Manager position is an integral part of Firstup’s long-term relationship with its global Enterprise customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, you must have the passion and desire to work in an entrepreneurial and fast-paced environment. \n\n\n\nResponsibilities\n* Own and lead multiple, simultaneous customer engagements growing the Firstup SaaS solution which includes our Firstup Platforms.\n* Develop strong customer relationships that enable Firstup to become a trusted advisor to our customers. \n* Provide both engagement strategy and technical leadership to the customer.\n* Partner with customers to develop and execute the platform growth plan, aligned to our customers’ key business initiatives. \n* Analyze customer metrics and develop platform recommendations in order for them to meet/ exceed key KPIs that will drive success. \n* Manage project team activities and oversee completion of deliverables, managing schedules, meeting milestones, and ensuring technical success. \n* Be the voice of the customer within Firstup. Work with the product management and development organization to channel customer feedback and solutions into future releases of the Firstup product suite.\n* Work with content management to channel commonalities across customers into best practices processes & product delivered templates.\n* Collaborate with other departments in the company to achieve customer satisfaction and resolve customer issues in a timely fashion.\n* Work with Account Management teams to develop SoW's and identify areas of solution expansion and professional services.\n\n\n\nRequirements\n* Five or more years of Customer Success experience.\n* Experience working with Enterprise customers in a SaaS environment\n* Demonstrated ability to manage individual and engagement-wide scope of work.\n* Demonstrated client relationship, communication and presentation skills.\n* Ability to collaborate internally with multiple teams and be the voice of the customer.\n* Strong project management skills and proven ability to execute against a defined methodology and deliver projects within scope, budget, and timeline.\n* Strong organizational, analytical, and problem solving skills.\n* A proven track record of meeting with senior management and executives as the subject matter expert.\n* High level knowledge of Enterprise IT organizational, business, and technical environments.\n* Operational knowledge of internal communication domains including Microsoft 365, Sharepoint, Yammer, Intranets, HRIS like Workday, PeopleSoft and other systems like SSO.\n* Independent self starter\n\n\n\n\n\n\nWhy Firstup?\n \nBecause you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.\n \nIf you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.\n \nWe offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.\n \nFirstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.\n\n\n\n\n#LI-TM1\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Microsoft and Senior jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - US

\nWe’re seeking a Lead, Customer Communications to fill a crucial new role on our Customer Marketing team. This individual will own our holistic customer comms strategy and shape the way Spring Health communicates with our existing customer base. They will listen to the voice of the customer while being at the center of all things happening at Spring Health, and work across all teams to help synthesize the most important things our customers need to know, delivering the right messages through the right channels at the right times, to build long-term trust and advocacy. This leader will work closely with Product to build new features and capabilities to communicate with our customers in Atlas, our customer command center product, with a focus on how we deliver marketing & engagement programs to our customers to drive accelerated adoption that fuels member acquisition and activation.\n\nThis individual is a trailblazer, with best-in-class writing and comms skills. They are a curious, autonomous, self-driven leader that is relentlessly focused on building and scaling our business while also supporting our customers and ultimately, our members.  A trusted thought partner of our Customer Success, CX and Solutions Architecture teams, they will work hand-in-hand with key internal partners and commercialize strategies that maximize adoption of our products. \n\nWhat you’ll be doing: \n\n\n* Dive deep to understand the voice and needs of our customers, through regular customer interviews and from Customer Success team members. Investigate their needs and what they are seeking from Spring Health as an input to crafting a holistic customer comms strategy.\n\n* Build a framework of Spring Health's customer comms channels (existing and emerging), define use cases and tenets for how we use each to create a consistent, rhythmic experience for our customers.\n\n* Partner with Product to build requirements for, test and launch new customer comms channels to scale our communications efforts long-term.  \n\n* Position yourself at the epicenter of all things happening at Spring Health, and strategically collect, filter and synthesize it all into a calendar that communicates the right things at the right time via the right channels. Work closely and cross functionally with other Marketing teams, Customer Success, Product, and Solutions Architecture, focusing on elevating our customers’ experience with Spring Health and driving consistency across the customer experience.\n\n* Lead Spring Health’s Rapid Response efforts. Rapid Response is a program in which Spring Health communicates to and provides our customers with resources within 24 hours of a national, regional or local critical incident, like a wildfire or public act of violence.  \n\n* Support driving Atlas - Spring Health’s customer portal - monthly active user (MAU) KPI. Test and scale strategies that build customer behavior to continue to go back to Atlas as their ‘command center’ for Spring Health.  \n\n* Evangelize the Spring Health brand among our customers, working to steadfastly protect the integrity of our value proposition to potential members.\n\n* Be a writer. Craft your own comms and narrative with superior comms judgment and experience. Access to our brand (content+design) teams is there, but you’ll be the expert on all things customer comms and expected to be a steward of our brand. \n\n* Measure and report on impact of marketing initiatives on a routine basis; sharing winning strategies with our cross-functional stakeholders and leadership.\n\n* Tackle big projects - build processes, playbooks and mechanisms - that benefit the rest of the marketing and customer success teams, raising our collective Marketing bar.\n\n\n\n\nWhat we expect from you: \n\n\n* Best in class writing and communication skills (writing sample may be asked of candidates)\n\n* 8+ years of marketing experience; experience in SaaS and/or employer benefits is a plus\n\n* A demonstrated ability to solve complex problems with cross-functional teams \n\n* Ability to work autonomously; comfortable building end-to-end growth campaigns/assets in standard MarTech (e.g. Iterable, Wordpress, etc). \n\n* Ability to work with Product teams, build requirements and be a product tester\n\n* Strategic and innovative mindset \n\n* Exceptional project management skills, particularly in driving campaign and content production\n\n* A passion for mental health with a key focus on always putting our members first\n\n* Flexibility and adaptability when faced with ambiguity or change\n\n* Exploratory mindset with passion for testing and learning to better enable marketing performance growth\n\n\n\nThe target salary range for this position is $127,400 - $165,700, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.\n\nDon’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!\n\nReady to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values\nHypergrowth meets impact\n\nWhat to expect working here:\n\n\n* You will be held accountable to an exceptionally high bar and impact\n\n* This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact\n\n* You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you\n\n* You will create processes & products that have never existed before\n\n* You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be\n\n* Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows\n\n\n\n\nAnd…\n\n\n* You get to be surrounded by some of the brightest minds in the field  \n\n* You get to learn and grow at an extremely accelerated pace\n\n* You will experience transparency, integrity, &  humility from leadership \n\n* You will be empowered to constantly challenge the status quo\n\n* You get the space to experiment & innovate\n\n* You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly\n\n* You will become more resourceful and resilient\n\n* You get to be part of a winning team that opens doors in the future\n\n\n\nBenefits provided by Spring Health:\n\nYour Total Health:\n\n\n* Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available\n\n* Numerous yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents\n\n* 10 allocated sick days per year\n\n* Flexible paid time off in addition to 12 paid holidays throughout the year\n\n* Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.\n\n* Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave. \n\n\n\n\nYou And Your family:\n\n\n* 4-4.5 months of fully paid parental leave\n\n* Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.\n\n* Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses\n\n\n\n\nSupporting you financially through:\n\n\n* Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.\n\n* On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!\n\n* Employer sponsored 401(k) match of up to 2% after 90 days of employment\n\n\n\n\nCreating a culture you can thrive in:\n\n\n* Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices\n\n* Focus Fridays: no meetings, no distractions, just time for you to get work done.\n\n* Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.\n\n* Up to $1,000 Professional Development Reimbursement per calendar year.\n\n* $200 per year donation matching to support your favorite causes\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing and Marketing jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nWe are seeking an experienced Director of Business Intelligence to lead and expand our BI and analytics capabilities at Jane. This role will begin by evaluating, improving and optimizing our existing business systems and paving the way for a business intelligence strategy. The successful candidate will be a crucial part of our leadership team, collaborating with stakeholders across all departments to drive data-driven decision-making and operational efficiency.\n\n\nLike with all positions at Jane, this position is a remote position, allowing you to work anywhere you want across Canada. Building a delighted team who can delight our customers is part of Jane’s DNA. In our most recent company-wide health check, 99% of our team agreed that our founders demonstrate people are important to Jane’s success. On top of that, 98% of our team felt Manager cares about them as human beings and that they are supported when needing to arrange time off from work. We’d never claim to be perfect, but we’re working hard to listen to our people and improve each day. \n\n\nWe really want the people who work at Jane to love being here, so it's important that we start with a bit about what makes our company unique and try to be as transparent as possible. Our values also provide some insights into Jane and hopefully, you’ll have a better idea if this might be the kind of company you want to be part of. \n\n\nBefore we were Jane, our Co-Founders were solving problems for their own clinics not realizing that a few years later, this team would grow to support tens of thousands of healthcare practices in more than 60 countries. Our platform is now helping to modernize the world of practice management software. We enable the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, and billing along with an evolving library of features. You can see more of them here. Although we’ve grown, still to this day, we’re rooted in solving clinics’ problems and making sure we don’t lose sight of Jane’s vision. \n\n\nWe have remained profitable for the past seven years, we’re product-led and growing organically (and responsibly) to the point where 85% of our customer growth is either from customer referrals or word of mouth. Growth like this is unique, especially in the world of SaaS, and it doesn’t happen by chance. We have a brilliant team of over 400 Janers who are doing an amazing job of listening to our customers, building what they need, and providing industry-leading support. We pride ourselves on flexibility & autonomy, some of our team block out their calendars to pick up their children from school (and this is normal at Jane), and we even have a #kids channel in Slack.  \n\n\nWe’re not a clock-in clock-out system-type environment. With that being said, we’re not going to paint the picture of a perfect environment either. We’re a company that’s scaling quickly, we have many moving parts, many of us are doing this for the first time and sometimes, we don’t have processes in place or clear views which can require a lot of resourcefulness and a passion for problem-solving. \n\n\nWith all that to say, if you’re looking for an environment where you can grow, stretch yourself, and work with some incredibly talented people on problems that are positively impacting people's lives, Jane could be the place for you.\n\n\nCompensation Expectations for the Role\n\n\nJane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $175,600 and a maximum annual salary of $285,400. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a salary between $208,600 to $219,500. It's also possible to join Jane at a salary above or below this, which would mean a salary below $208,600 typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $219,500 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.\n\n\nMore information on Jane's benefits package can be found here \n\n\n\nThe impact you could have… \n* You'll own the company-wide business intelligence strategy, bringing coherence to data sources and addressing challenges in accuracy, accessibility, and visualization, laying the foundation for informed decision-making.\n* Drive the creation of a data-centric culture within our high-growth environment, influencing teams across Dev, Product, Marketing, and Support to prioritize data-informed decision-making and fostering a company-wide appreciation of business intelligence.\n* Take charge of transforming our existing analytics pipeline, ensuring its efficiency and reliability. Implement new visualization tools to enhance accessibility and usability, empowering teams to derive meaningful insights from data for improved operational efficiency.\n* Help implement and enhance data governance policies and practices in collaboration with the Privacy & Security team, ensuring data integrity, accuracy, and compliance with regulations.\n* Mentor and guide the business intelligence team, instilling a culture of innovation and continuous improvement, driving the development of technical expertise within the team and facilitating their growth.\n* We still feel there's a huge opportunity to uncover insights across Jane that we haven't explored yet!\n\n\n\nThe experience we feel we need…\n* Seasoned Leadership in BI: Bring a wealth of experience, with at least a decade in Business Intelligence with proven leadership in a SaaS or technology company, would be great.\n* Strategic Scaling: Demonstrate the ability to balance diverse requirements and objectives across the organization. Scale BI/engineering tooling thoughtfully and with a values-driven approach.\n* Technical Experience: Showcase strong technical prowess, especially in BI tools like Snowflake, Looker, Fivetran, and Census.\n* Effective Communicator and Relationship Builder: Build trust through proactive and transparent communication. Strengthen relationships as a key element of leadership.\n* Decision-Making Pro: Showcase negotiation skills and the ability to prioritize and make trade-off decisions, all while keeping the customer at the forefront.\n* Data Strategy Visionary: Offer a robust perspective on the best strategies for data modelling, data warehousing, and ETL processes at Jane.\n* Passionate Mentor: Demonstrate a passion for mentorship and a track record of fostering a culture of data-informed decision-making.\n* Process Improvement Champion: Bring a passion for improving processes and leveraging technology to enhance the efficiency of the BI team.\n\n\n\n\n\nAt Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace. \n\n\nWe want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves. \n\n\nWe do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Developer and SaaS jobs that are similar:\n\n $60,000 — $107,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada

\nTo steepen our growth curve, we are accelerating our focus on the partnerships persona within our portfolio of software products. That’s where you come in. We are looking for a full stack Product Marketing Manager to be an architect of growth for our partnerships persona. \n\nProduct marketing at Crossbeam means clarifying where we have fit and the right to win by driving GTM strategy for our products. That means for this role, you must be a creative and quantitative thinker. You should be familiar with various product marketing techniques, frameworks, and strategies. Your goal will be to develop and implement the most effective, engaging, and profitable plans to position and promote Crossbeam’s platform within the partnerships persona.\nResponsibilities include:\n\n\n* Build a deep understanding of Crossbeam’s features and benefits, and become one of our product’s most informed power users.\n\n* Execute Voice of the Customer research and development for the partnerships persona and leverage user experience data to influence teams and business outcomes.\n\n* Translate technical details into benefits for the partnerships persona.\n\n* Follow and analyze market trends as well as competitive landscapes to position products for the partnerships persona.\n\n* Develop and execute continuous product marketing strategies such as: pricing, packaging, competitive analysis, product launches, ‌and persona development.\n\n* Infuse our Product Marketing message into the entire customer journey through close collaboration with our Product, Growth, Customer Success, Enablement, and Content teams.\n\n* Craft and deliver compelling messages across omnichannel experiences to drive product awareness, activation, adoption, and advocacy.\n\n* Work closely with relevant partners to accelerate product growth trajectory and amplify value to customers.\n\n* Appear publicly at product webinars, industry panels, and other events to spread Crossbeam’s awareness and messaging. \n\n* Influence our Product roadmap by infusing marketing data and strategic insights into our Product prioritization work.\n\n* Evaluate projects using experimentation and relevant KPIs to optimize outcomes.\n\n* Work collaboratively with key stakeholders across Product, Marketing, Customer Success, and Sales.\n\n\n\n\n \nThese are some of your traits:\n\n\n* You have 3-5 years of PMM experience, most recently in a high-growth B2B SaaS company with a partnerships team and/or focus on selling into partnerships. You’ve had clear success developing the GTM strategy to grow and scale compelling products.\n\n* You know your current and future customers better than anyone. You understand how to segment your audience and are adept at tailoring your product marketing campaigns by persona and relevant outcomes.\n\n* You’re deeply familiar with competitive dynamics, market trends, partner ecosystems, and where there’s untapped potential in the market. You leverage this knowledge to develop differentiated positioning that sets your company apart and advocate for changes to market, sales, and product strategy.\n\n* You’ve led product launches and worked cross-functionally to bring products to market with measurable impact from awareness through to adoption and rapid revenue growth. You’ve preferably done that at a PLG company.\n\n* Your voice is clear and persuasive regardless of audience, channel, or format. You’re comfortable writing executive briefings, developing sales decks, crafting compelling messaging for customers, and everything in between.\n\n* You believe in Ecosystem-Led Growth as the dominant go-to-market motion for efficient and profitable growth.\n\n* You’re not afraid to speak up when you have a point of view, but can “disagree and commit” once a final decision is reached.\n\n* You believe in creating space for people with different backgrounds and viewpoints to share their opinions in a respectful environment.\n\n* You have an unrivaled work ethic, and are excited to learn from the team around you while leveling up our existing product marketing efforts.\n\n* You’ve read through this entire list and are more excited than.\n\n\n\n\n\n\n\nInterview Process\n\nWe go through the same interview steps for all candidates to ensure equity in our hiring process. Our process is designed to learn as much about each candidate as possible, as well as to give candidates access to our team and learn about what it's like to be a team member at Crossbeam. Topics will range from technical skills to problem-solving approaches and collaboration:\n\n* Crossbeam in-house recruiter\n\n* 45-minute call with Senior Director of Product Marketing\n\n* 45-minute call with CMO\n\n* We’ll ask you to put together a presentation for a few folks from our team\n\n* Final interview session with the hiring manager\n\n\n\n \nBenefits\n\nThis is a salaried* role. In addition, Crossbeam offers:\n\n\n* Health Care Plan (Medical, Dental & Vision)\n\n* Flexible PTO Policy\n\n* Parental leave\n\n* Stock Option Plan\n\n* 401k Plan + Match\n\n* Learning & Development Budget\n\n* Remote Work Options\n\n* Generous Wellness Stipend\n\n\n\n\n*This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to Crossbeam. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. In Colorado, Connecticut, Nevada and New York City the standard base pay range for this role is $110,000- 140,000 Annually. This base pay range is specific to Colorado, Connecticut, Nevada and New York City and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Marketing and Sales jobs that are similar:\n\n $57,500 — $92,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nAbout Foursquare \n\nFoursquare is the leading independent location technology and data cloud platform, dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes. A pioneer of the geo-location space, Foursquare’s location tech stack is being utilized by our mobile apps CityGuide and Swarm, as well as the world’s largest enterprises and most recognizable brands, like Amazon, Microsoft, Samsung, Spotify, Uber, Airbnb and others.\n\nFoursquare’s flexible building blocks include technology to maximize marketing impact and drive incremental real-world engagement (Attribution, Audience, Proximity, SDK); data to deeply understand points of interest and real-world behavior patterns (Places and Visits), and tools to conduct advanced analysis, data enrichment, unification and visualization (Studio).\n\nAbout the Position\n\nWe’re looking for an analytically minded leader who will help us scale marketing programs across all segments (from CMOs to Developers), channels (from digital inbound to account-based marketing), and go-to-market motions (from PLG to Sales lead).  This role will ensure flawless execution of marketing campaigns and make the business smarter with data based decisions.  \n\nBut the operational activities aren’t limited to campaigns; this person is an expert at website analytics with an eye on SEO, content and user journey flows to drive the best user experience. You have Saas and sales led growth experience and are committed to a test and learn philosophy that can take a good footprint and make it great.   \n \n\nIn this role, you’ll be responsible for:\n\nOperations and Analytics:\n\n\n* Own our marketing systems architecture and strategy.\n\n* Assist in the quarterly budgeting process. Track marketing budget to evaluate efficacy of spend. Recommend marketing mix and channel/program optimization.\n\n* Lead the vision for our marketing technology roadmap - audit and evaluate our marketing technology stack, including automation capabilities, lead processing, measurement and reporting.\n\n* Own marketing database strategy and data requests (e.g. segmentation, list creation).\n\n* Own and manage campaign operations; including email and newsletter sends, audience segmentation, landing page creation, webinar ops, program integrations, list uploads and lead flow management\n\n* Own the Email Marketing channel and manage the email send calendar to optimize the marketing touches\n\n* Work with marketing, revenue operations, performance marketing and sales leaders to actively monitor, analyze, measure and report the health of marketing contributions to pipeline, revenue and retention with a focus on ROI.\n\n* Lead and execute the vision for marketing analytics, defining the measurement framework, including key KPIs and funnel metrics that provide actionable insights to the management team. You will act on these results creating effective CRM campaigns, landing pages and website optimizations.\n\n* Develop, implement, and disseminate metrics/KPIs about performance and outcomes through dashboards and data visualization tool sets to monitor business health, including marketing database hygiene, performance integrity and accuracy, capturing insights and making recommendations.\n\n* Help solve key challenges, such as attribution, lead routing and follow-up, program automation, data accuracy, funnel analysis, and forecasting for all marketing motions (self-serve, partnerships, and sales-led for both new logo acquisition as well as customer growth).\n\n* Own accurate forecasting models, and consistently report on delivery against targets, including establishing templatized scorecards against the full funnel for an aligned, holistic view on Marketing performance across segments, channels, geographies and products.\n\n\n\n\n \n\nWeb experiences:\n\n\n* Lead the strategy development for the corporate website with attention to driving conversions for both sales lead conversions and product lead conversion; optimizing for increased engagement and improved visitor experience\n\n\n\n* Optimize for SEO, inclusive of site architecture, technical foundation, keyword support and editorial content\n\n* Develop high-converting web journey and personalization for prospects, customers and and partners, including reviewing and assessing content for effectiveness\n\n\n\n* Plan and implement data-driven testing and Leverage digital metrics (site traffic, visitor paths, conversion rates) to optimize and personalize web experiences to increase site to lead conversions, pipeline, and decrease time to sale\n\n* Define and drive a process for ongoing site QA, content refresh and the removal of outdated content.\n\n* Develop new ideas to drive improved program ROI and campaign performance.\n\n\n\n\n \n\nWhat you’ll need:\n\n\n* 12+years experience in web management, user acquisition, and demand gen to analyze and produce marketing sourced leads and pipeline\n\n* B2B marketing leadership experience with specialization in marketing technology and operations at high-growth SaaS software companies.\n\n* Deep understanding of the sales and marketing technology landscape, with hands-on experience with marketing automation platforms, Salesforce, Marketo, Hubspot, analytical tools (e.g. Power BI, Tableau). Segment experience is a plus.\n\n\n\n\n\n* Experience working with tools such as Goldcast, ON24, Drift, Chilipiper, 6sense, Pathfactory, Splash, Unbounce, ZoomInfo, TechTarget\n\n* Expertise in web analytics (Google Analytics), A/B and multivariate testing tools, content management systems (Wordpress), technical and content SEO, web QA and domain/url management\n\n* Understanding of HTML/CSS/JavaScript, UX/UI design, digital design languages, digital ADA compliance, web optimization\n\n* Oversaw the launch of at least one B2B website \n\n* Experience managing direct reports or contractors\n\n* Willing to be hands on in daily operations when needed\n\n* Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!\n\n\n\n\nAt Foursquare, we are committed to providing competitive pay and benefits that are in line with industry and market standards.  Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.\n \n\nThe annual total cash compensation range is $168,000 - $200,000, however actual salaries can vary based on a candidate’s qualifications, skills and competencies, as well as location. \n \n\nSalary is just one component of Foursquare’s total compensation package, which includes restricted stock units, multiple health insurance options, and a wide range of benefits!\n \n\nThings to know…\n\nFoursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.\n\nFoursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.\nFoursquare Privacy Policy \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Testing, Cloud, Mobile, Marketing and Sales jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States