\nDepartment : Member Operations (IN)\n\nWho are Tide: \n\nAt Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTech’s in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses.\n\nTide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale\n\nAbout You:\n\nAs part of our commitment to innovation and customer-centricity, we are seeking a highly skilled and motivated KYC Manager to join our team. This role will play a crucial part in ensuring compliance with regulatory requirements while delivering a seamless and efficient video KYC process.\n\nSome of the things you’ll be doing:\n\n\n* You will be the subject matter expert on video KYC and managing a team of vKYC team leads, supervisors and analysts (if required) for India Operations\n\n* Hiring and building up a multilingual, performance driven, dynamic team in a fast paced environment\n\n* Provide guidance, support, and mentorship to team members. Foster a positive and collaborative work environment.\n\n* Managing BAU activities of vKYC team. Define/ deliver  performance metrics for the team\n\n* Coordinating with Training team for the new/ existing team members’ training and providing training as per the requirement\n\n* Ensuring continuous operation of the systems in place (office or WFH) through relevant stakeholders\n\n* Continuously working towards process and system efficiencies which are scalable in view of future expansion as per company’s vision\n\n* Identify bottlenecks and implement solutions to streamline the process. Leverage technology and automation to optimize the video KYC with relevant stakeholders (Product)\n\n* Ensure strict adherence to regulatory requirements and guidelines while conducting video KYC.\n\n* Stay informed about changes in regulations and update the video KYC process accordingly.\n\n* Coordinate with relevant stakeholders to align over the same e.g. 2LOD, QA, QC etc.\n\n* Develop and maintain policies and procedures related to video KYC. Ensure that all policies and procedures are in line with regulatory requirements and industry standards.\n\n* Stakeholder management: Manage both internal and external including but not limited to KYC team, Member support team, vendors, 2nd LOD, QA,  Product/ Tech etc.\n\n* Help Head KYC in creating processes, in accordance with our policies, to ensure that we meet rigorous vKYC standards whilst building efficiency where possible with a data driven approach\n\n\n\n\nYou’ll be a great fit if: \n\n\n* You have an Engineering background with MBA with 5+ year of experience (2 years+ as vKYC Manager) \n\n* You are a highly motivated, enthusiastic and driven individual with a never say die attitude capable of maintaining the morale of the team in any situation.\n\n* You are a proven leader in the domain\n\n* You have excellent team building/ managing skills \n\n* You are decisive, goal-oriented and proactive.\n\n* You are highly data driven and excellent in handling MIS / Excel reports.\n\n* You have experience in working with Dialers.\n\n* You are a process oriented person with a keen eye on changes that bring efficiencies within the system.\n\n* You are good at finding out the gaps within process and \n\n* You have abilities of forecasting the changes in requirements of operations of a team which should be backed up by data.\n\n* You are comfortable setting goals and KPIs, forecasting and planning.\n\n* You are comfortable with change, ambiguity, debate, conflict.\n\n* You are a Multi-tasker who can manage multiple streams of work concurrently.\n\n* You have proven record of managing various stakeholders (Internal as well as external) to get things done\n\n* You have good communication skills- written and verbal\n\n* You are willing to on work weekends or as and when required\n\n\n\n\nWhat you’ll get in return: \n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get: \n\n\n* Competitive salary \n\n* Self & Family Health Insurance \n\n* Term & Life Insurance \n\n* OPD Benefits \n\n* Mental wellbeing through Plumm \n\n* Learning & Development Budget \n\n* WFH Setup allowance \n\n* 15 days of Privilege leaves\n\n* 12 days of Casual leaves\n\n* 12 days of Sick leaves \n\n* 3 paid days off for volunteering or L&D activities \n\n* Stock Options\n\n\n\n\nTidean Ways of Working\n\nAt Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n#LI-AP1\n\n#LI-Hybrid\n\n \n\n \n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Video and Excel jobs that are similar:\n\n $30,000 — $60,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew Delhi, Delhi, India

\nUniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.  \n  \nUniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.  \n  \nAs AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. \n\n\nUniphore, the global leader in Conversational Service Automation, is seeking an Account Manager to help build a client portfolio based on Territory assignment. This person will focus on selling into commercial accounts across the Mid-West.\n \nThis quota carrying sales role will be responsible for managing, and closing net new customer business within the assigned region. With a proven understanding of SaaS sales, this role will drive revenue within the Commercial or Mid-Market segments by selling the full Uniphore product portfolio. \n \nTo excel in this role, you must have strong consultative sales, prospecting, and time management skills. You must be capable of thriving in a startup environment, selling emerging technologies, and earning trust with executive level customer personas. We are looking for driven and collaborative people with a customer-first mentality.\n\n\n\nResponsibilities\n* Develop portfolio of new clients based on Territory assignment \n* Manage opportunities from Leads to Close \n* High aptitude for learning AI technologies and value-based messaging  \n* Maintain forecast accuracy, prospecting cadences, and pipeline management \n* Quarterback sales deals by effectively leading strategy and resource alignment  \n* Achieve quarterly Quota performances \n* Develop and actively manage short- and long-term account plans \n* Be the voice of the customer: Provide feedback to internal teams in a timely manner \n* Collaborate with Customer Care Manager on upsell and cross-sell opportunities\n* Willingness to travel up to 25% of the time \n\n\n\nExperience / Qualifications\n* 5+ years of software sales experience \n* Successful track record of overachieving quota performances \n* Excellent presentation and public speaking skills  \n* Experience selling into Contact Centers a plus \n* Comfortable selling into the C-suite  \n* Experience with MEDDICC  \n\n\n\n\n$75,000 - $200,000 a yearCompensation & BenefitsThe anticipated base salary hiring range for this position is:  Non California: $75,000 Base - $100,000 Base + $75,000 - $100,000 target variable; $200,000 OTE50 / 50 split \nThe specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base + variable, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. \n\nUniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.\n \nFor more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.\n\n\nAll applicants - to review our privacy notice, please click here\n\n\nInformation regarding recruiting and phishing scams: \nEmployment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.com email address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non Uniphore.com email address, please assume it is spam. If you believe you have been a victim of a phishing or false employment scam, you may want to report this incidents to the FBI iC3, or visit the Department of Homeland Security’s Cyber Smart website to learn how to report such scam. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Video, Excel and Sales jobs that are similar:\n\n $35,000 — $65,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDallas, TX

Work with the best\n\nWOO Network was incubated by Kronos Research, connecting traders, exchanges, institutions, and DeFi platforms with democratized access to the best-in-class liquidity and trading execution at zero or low cost.\n\nThe opportunity to work among individuals who are both driven and talented is few and far between. At WOO Network we believe that Web3 is all about breaking down barriers and bringing people together closer than ever before. Our mission of progressing decentralization in an industry that stands at the forefront of innovation has fostered an environment of ingenuity, perseverance, and fulfillment.\nCompany Mission and Vision\n\nTo inspire confidence, higher performance and joy in every user.\n\nWe are building a world where we have more freedom and control over our finances. United by our innovative spirit and obsession with better design, we open access to the most compelling opportunities along with the tools to capture them.\nOur DNA\n\nIntegrity - We act with integrity at every turn.\nInnovation - We never give up seeking creative ways.\nTeamwork - We value each other’s efforts.\nOpenness - We are transparent with our processes.\nCourage - We are not afraid of mistakes.\nUrgency - We seize fleeting opportunities timely.\n\nPicture a Tuesday morning at your current job. You use your judgement effectively to spot a solution for an apparent issue. The issue lies in an area that may not be in your jurisdiction, but you decide to offer your opinion anyway, however you struggle to have your voice heard. This is what we strive to change in the working environment at WOO Network. Your voice and opinions are always valued, and we work hard to maintain a culture that is flat, inclusive, and empowering.\nA Glimpse into Your Future at Orderly\n\nWhat will you be working on?\n\n\n* Report to and work alongside the founding team and CEO, helping to develop a deeper understanding of potential products/features and users.\n\n* While many tech company products are engineering driven, we value a PM-engineering partnership where there is a strong yin-yang between engineering and PM. Engineers join PMs in customer interviews while PMs join in on technical meetings to aid alignment. Engineers develop more empathy for what the customer’s needs are, while the PM drives this process and is the ultimate owner of the product.\n\n* Work closely with cross functional teams and lead the entire process from user and data research through design and development to marketing, sales and support.\n\n* Ship new features and products that have strong user adoption and perhaps even disrupt this young industry.\n\n* Lead multiple projects across the entire product lifecycle. Set the vision for the user experience and design the process in a way that makes it easy for the team to collaborate and expand upon.\n\n* Elevate how we think about problems and products by acting as an inspiring leader in pushing the evolution through decentralized, centralized or hybrid applications.\n\n* Deliver unique features and products that will create amazing user experiences and validate them (with data whenever possible) with users and other stakeholders through interviews and testing.\n\n* Utilize data to develop insights, robust product strategy and inform decision making.\n\n* Form strong cross-functional stakeholder (internal & external) relationships to keep them informed, receive input, and influence their thinking.\n\n* Checking and approving all latest designs across multiple products in your department.\n\n* Manage issue prioritization, risk analysis and trade off.\n\n* Develop strategies and tactics to study blockchain technologies, and create public awareness of the value for our products.\n\n* Driving design function forward by developing new ideas and improving design system.\n\n* Thrive in a scrappy environment and are comfortable with ambiguity and frequent changes to direction as the company works towards product-market fit and learns to operate at scale.\n\n* Proactively identify issues and assign the right owner to resolve the problem.\n\n\n\n\nWho will you be working with?\n\n\n* Maintain close collaboration with People, Marketing, Design, Operations, Product & BI Teams.\n\n\n\n\nWhat challenges will you face?\n\n\n* Fast-paced working environment.\n\n* Learning ability and communication skills.\n\n* Self-management ability and a team working with people from different countries.\n\n\n\n\nAbout you:\n\n\n* 5+ years of product management experience with fintech products, ideally with a focus on trading\n\n\n* Technical background is a must-have\n\n* Proven experience in the core trading platform development\n\n* Adept at managing competing priorities simultaneously\n\n* Comfortable embracing ambiguity and working independently; excel at communicating early and directly\n\n* Out-of-the-box and startup mindset\n\n* Fluent in verbal and written English (C1+)\n\n\n\nInterested in Learning More?\n\n\n* Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.\n\n* If you have experience in developing trading systems or financial-related products is a plus.\n\n* You can prepare for this interview by mentally organizing your strategies and opinions on topics such as Web3, cryptocurrency trading platforms, and your vision of how to succeed. \n\n* Share this! Don’t be afraid of friends or co-workers stealing this job! If you are amazing and smart we will find a place for you. Check out our External Referral Incentives Program as well. (https://boards.greenhouse.io/wooreferral/jobs/4698841003?utm_source=linkedin)\n\n\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nGlobal