\nABOUT YOU\n\nYou will thrive as a member of our design team if you:\n\n\n* Have experience working in a B2B SaaS startup in a similar stage as Crossbeam. \n\n* Have experience and continued interest in designing effective user experiences for data and analytics-heavy products. Bonus if you’ve worked in a growth design capacity, on browser integrations, or sales tech in general.\n\n* Have a knack for picking up new concepts quickly, and can integrate complex user needs into broader business goals.\n\n* Can break down problems into solutions that balance simplicity, power, and flexibility. You know how to scope features effectively, anticipate where things might get complicated, and proactively propose alternatives.\n\n* Know how to use the right kind of fidelity, process, and validation during the design process. You deliver polished work and take pride in sweating the details of your craft. \n\n* Have effective critical thinking, verbal, and written communication skills. You know how to present your work to different audiences.\n\n* Have an excellent, up to date portfolio with presentable case studies showing a foundation in typography, interaction and visual design, product sense, and idea generation for digital products. (Unfortunately, we cannot consider applicants who do not submit a portfolio).\n\n* Have a learning and growth mindset: our product development process evolves and iterates alongside the company itself. You have empathy for your coworkers, and the resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your actions, thinking, and work.  \n\n\n\n\nROLE AND RESPONSIBILITIES\n\nAs a member of our design team, you will…\n\n\n* Be expected to actively collaborate with your PM and Engineering counterparts on one of our core product areas. \n\n* Be expected to grasp our long-term company goals and design vision, the understanding you develop about our users through your work, and use that information to develop your team’s roadmap, and deliver towards it. \n\n* Be able to create detailed, comprehensive, high-fidelity design deliverables that enable engineering to build polished, performant, and accessible functionality. You’ll know how to leverage our Bitts design system and when to add to it.\n\n* Enable a better understanding of our users. You’ll work with users directly for generative and evaluative research and help infuse the insights to your work and that of the broader product team.\n\n* Collaborate with the design team to maintain cohesiveness and consistency across the entire product experience. You’ll be expected to engage in critique, co-create when needed, share insights from your user research, and mentor newer designers.\n\n* Collaborate with brand design to make Crossbeam feel like a holistic continuum across every touchpoint of the customer experience.\n\n\n\n\nEven if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements. \n\n \n\nINTERVIEW PROCESS\n\nWe go through the same interview steps for all Product Design candidates to ensure equity in our hiring process. Our process is designed to learn as much about each candidate, as well as to give candidates a way to learn about what it's like to work at Crossbeam. Topics will range from previous work experiences, problem solving and collaboration approaches, to technical skills.\n\n* First-round phone call with a Crossbeam in-house recruiter.\n\n* 20-30 minute phone call with hiring manager.\n\n* 60 minute portfolio presentation with cross-functional panel including product design and PDE team participants.\n\n* 45 minute realtime design collaboration exercise with a member of the product design team. (Not a take-home!).\n\n* The final Interview is set up to meet multiple folks in succession, here's how we break it up:\n\n* 30 minutes with the PM of the team\n\n* 30 minutes with an engineer of the team\n\n* 30 minutes with the VP of Product\n\n\n\n\n\n\nHOW WE WORK\n\nThis role can be based anywhere in the US.\n\nCrossbeam has always been committed to building a remote-first culture, even before the pandemic.  We have a founder footprint in the Philadelphia area and team members distributed across the country. The majority of our collaborative work happens in Figma, Slack, Loom, and Zoom.  \n\nWhen travel feels comfortable, we celebrate with non-mandatory team off-site meetings and events a few times a year.\n\n \nBENEFITS\n\nThis is a salaried* role. In addition, Crossbeam offers:\n\n\n* Health Care Plan (Medical, Dental & Vision)\n\n* Flexible PTO Policy\n\n* Parental leave\n\n* Stock Option Plan\n\n* 401k Plan + Match\n\n* Learning & Development Budget\n\n* Remote Work Options\n\n* Generous Wellness Stipend\n\n\n\n\n*Residents of Colorado: There is a minimum salary of $100,000 plus equity and benefits for this position. Benefits may include, but are not limited to, health, dental, vision, 401k+ Match, flex PTO, parental leave, & fully remote work. Salary for this role may vary depending on your location, skills, and experience. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Designer, Travel, Senior, Sales and Engineer jobs that are similar:\n\n $70,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPhiladelphia, Pennsylvania, United States

What you’ll do\n\nBecome part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following:\n\nAs the Staff Software Engineer – Mobile Products & Platform, you will play a critical role in driving the development and delivery of our mobile applications, ensuring they meet the highest standards of quality, performance, and user experience. Some of the key products as part of digital portfolio are – mobile and desktop applications, vehicle connectivity solutions, marketing tools, merchandise offerings, mapping services, route optimization, EV charging services and more. You will work with engineering leaders, senior engineers, and cross-functional partners to define the mobile engineering strategy and lead the execution of multiple products and platform. You will be responsible for the successful delivery of complex and large-scale technical efforts and for mentoring other engineers.\n\n\n* Lead the design, development, maintenance and mobile release of our iOS and Android applications.\n\n* Drive the technical architecture and implementation of mobile platform and solutions from the ground up, ensuring they are scalable, reliable, and performant.\n\n* Grow the knowledge of the team, sharing through pair programming, code reviews, presentations, example code, and documentation.\n\n* Implement programming best practices, deployment processes and monitoring for mobile platforms.\n\n* Collaborate closely with product managers, designers and other stakeholders to define requirements, scope, and timelines for mobile products, features and projects.\n\n* Stay current with emerging technologies and industry trends in mobile development, advocating for the adoption of new tools and techniques as appropriate.\n\n\n\n\nLocation & Travel Expectations: The responsibilities of this role require attendance at in-person meetings and events occasionally. This role may be based out of a Scout Motors location in Fremont, CA or Remote, United States. This role is not eligible for remote work in New York City. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.\nWhat you’ll bring \n\nWe expect all Scouts to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:\n\n\n* Bachelor's or Master's degree in Computer Science, Engineering, or a related field.\n\n* 7+ years of hands-on experience in software engineering shipping customer facing applications, with 5+ years shipping iOS and/or Android applications or cross-platform frameworks such as React Native or Flutter.\n\n* Proficiency in programming languages such as Kotlin, Swift, Dart, Go or Java, along with strong object-oriented design skills.\n\n* Solid understanding of mobile platform architecture, UI/UX design principles and frameworks, GraphQL, mobile security and performance optimization techniques.\n\n* Experience with version control systems (e.g., Git), CI/CD pipelines and mobile release process.\n\n* Experience as a technical lead for large projects (6+ months in length), including defining the roadmap for complex projects spanning multiple teams and functions.\n\n* Excellent problem-solving skills and a strong attention to detail.\n\n* Effective communication skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders.\n\n* Experience operating in start-up settings, launching 0 to 1 product, and driving graduation to highly customized applications.\n\n* Ability to effectively manage multiple priorities and stakeholders in a fast-paced, dynamic environment.\n\n* Passion for mobile technology and a commitment to delivering exceptional user experiences.\n\n* Experience working in an Agile or Scrum environment is preferred.\n\n\n\n\nPreferred Qualifications:\n\n\n* Experience building systems in auto industry.\n\n* Experience with cross-platform development frameworks such as React Native or Flutter.\n\n* Experience with mobile app testing, experimentation frameworks and automation frameworks.\n\n* Experience with cloud technologies and services, such as AWS or Azure.\n\n\n\nWhat you'll gain\n\nThe benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:\n\n\n* Competitive insurance including:\n\n\n* Medical, dental, vision and income protection plans\n\n\n\n\n\n* 401(k) program with:\n\n\n* An employer match and immediate vesting\n\n\n\n\n\n* Generous Paid Time Off including:\n\n\n* 20 days planned PTO, as accrued\n\n* 40 hours of unplanned PTO and 14 company or floating holidays, annually\n\n* Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders\n\n* Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave\n\n\n\n\n\n* Corporate Vehicle Program with:\n\n\n* Eligibility to lease up to 2 vehicles at competitive rates\n\n\n\n\n\n\n\nPay Transparency\n\nThis is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.\n\nInitial base salary range = $170,000-$200,000\n\nInternal leveling code: IC8\n\nNotice to applicants:\n\n\n* Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. \n\n* Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. \n\n* Residing in New York City: This role is not eligible for remote work in New York City.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, React, Travel, Cloud, Mobile, Senior, Marketing and Engineer jobs that are similar:\n\n $70,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nFremont, California, United States

What you’ll do\n\nAs the Sr Software Engineer for Scout Motor’s digital products, you will play a key role in the development and enhancement of our software products, from concept to deployment. You will work closely with cross-functional teams to design, develop, and implement scalable and robust solutions that meet our customers' needs and exceed their expectations. Some of the key products as part of digital portfolio are – order management, customer management, marketing, production, inventory and planning optimization, loyalty, merchandise, servicing and repairs, mobile app, vehicle connectivity, and more. You will work with engineering managers, staff engineers, and cross-functional partners to design the technical underpinnings of the product.\n\n\n* Lead the architecture, design, and development of complex software systems, ensuring scalability, reliability, and performance.\n\n* Collaborate with product managers, designers, and other stakeholders to understand requirements and translate them into technical specifications and deliverables.\n\n* Develop high-quality, maintainable code across the full stack, including front-end, back-end, and database layers.\n\n* Implement best practices and standards for software development, including code reviews, testing, and documentation.\n\n* Mentor and coach junior team members, providing guidance and support to help them grow and succeed.\n\n* Stay current with emerging technologies and industry trends, continuously learning and experimenting with new tools and techniques to improve our software development process.\n\n\n\n\nLocation & Travel Expectations: The responsibilities of this role require attendance at in-person meetings and events occasionally. The role will be based out of a Scout Motors location in Fremont, CA or Remote. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company.\nWhat you’ll bring \n\nWe expect all Scouts to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. \n\n\n* Bachelor's or Master's degree in Computer Science, Engineering, or a related field.\n\n* 5+ years of experience in software development, with a focus on full-stack development.\n\n* Proficiency in the front-end technologies (e.g., HTML, CSS, JavaScript, React, Angular, Vue.js) and back-end technologies (e.g., Go, Node.js, Python, Java, Ruby).\n\n* Experience with both relational and/or non-relational databases (e.g., MySQL, PostgreSQL, MongoDB, Redis).\n\n* Strong understanding of software architecture, design patterns, and best practices.\n\n* Excellent problem-solving and troubleshooting skills, with a passion for finding elegant solutions to complex challenges.\n\n* Ability to work effectively in a fast-paced, collaborative environment, both independently and as part of a team.\n\n* Excellent communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders.\n\n\n\n\nPreferred Qualifications:\n\n\n* Building RESTful APIs and microservices.\n\n* Hands on experience building on AWS using React, Angular, Go and/or Python.\n\n* Experience building consumer facing applications.\n\n\n\nWhat you'll gain\n\nThe benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:\n\n\n* Competitive insurance including:\n\n\n* Medical, dental, vision and income protection plans\n\n\n\n\n\n* 401(k) program with:\n\n\n* An employer match and immediate vesting\n\n\n\n\n\n* Generous Paid Time Off including:\n\n\n* 20 days planned PTO, as accrued\n\n* 40 hours of unplanned PTO and 14 company or floating holidays, annually\n\n* Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders\n\n* Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave\n\n\n\n\n\n* Corporate Vehicle Program with:\n\n\n* Eligibility to lease up to 2 vehicles at competitive rates\n\n\n\n\n\n\n\nPay Transparency\n\nThis is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.\n\nInitial base salary range = $150,000-$180,000\n\nInternal leveling code: IC9\n\nNotice to applicants:\n\n\n* Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. \n\n* Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. \n\n* Residing in New York City: This role is not eligible for remote work in New York City.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Mobile, Senior and Engineer jobs that are similar:\n\n $52,500 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nFremont, California, United States

\nLivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world's leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes.\n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Every mind is invited to ask questions and actively seek new ways to achieve success and reach their full potential. We operate as one with a growth mindset. This means spotting opportunities, solving ambiguities and seeking effective solutions to challenges that make things better.\n\n \n\nOverview:\n\nAs the Senior Manager of Technical Account Management, you will lead the team towards becoming the ultimate technical relationship owner who embraces the importance of the values of the company, advocates for their brands, spearheads initiatives, builds wellness plans, and steps in to steer cross-functional efforts proactively and during crisis situations. Your role will require perseverance and devotion to go above and beyond the call of duty, motivating and supporting the team to live up to their potential. Your goal will be embracing change, leaning into crisis situations, and managing conflict for positive outcomes. Growth mindset to prioritize business needs with aptitude to disagree but to commit to the set direction.\n\n \nYou will:\n\n\n* Learn and maintain the LivePerson product knowledge\n\n* Assist with design of the value-add technical success packages and lead delivery\n\n* Drive collaboration with the product owners\n\n* Be a point of escalation for customers and internal stakeholders\n\n* Embrace change, build and execute change management plans\n\n* Motivate the team to think outside of the box\n\n* Step up to offer help to the fellow managers any day\n\n* Drive customer satisfaction execution of the role definitions and best practices\n\n* Build and manage follow-the-sun and on-call schedules for the team\n\n* Carry manager on-call responsibilities as needed\n\n* Conduct hiring, onboarding and mentoring team members\n\n* Establish strong peer relationships and be a team player\n\n* Take on an initiative to expand existing processes into innovative scaled methodology\n\n* Be hands-on and act as the TAM when needed\n\n* Take on-call duty for the global support organization as per the team's schedule\n\n* Build onboarding plans and continuous training for the team\n\n\n\n\n \nYou have:\n\n\n* 8+ years of professional related experience\n\n* BS/BA or Masters college degree\n\n* Proven experience being a people’s manager in a technical customer-facing discipline; TAM manager’s role preferred\n\n* A proven track record of Technical Account Management for a SaaS, CCaaS, AI or web engagement company, supporting Fortune 500 customers\n\n* Experience in managing operations tasks, i.e. WFM, playbook creation, on-call rotations\n\n* Web and scripting technologies hands on experience\n\n* Good familiarity with APIs /SDKs\n\n* Excellent presentation skills, using Google Slides or similar tools\n\n* Ability to analyze data and provide insights (SQL/NoSQL/Data lake)\n\n* Experience in managing multiple stakeholders (incl. C-suite) and projects\n\n* Ability to have peer to peer relationship with high level customer contacts\n\n* Excellent verbal and written communication skills\n\n* Critical thinker and problem-solver\n\n* Exemplary conflict management skills\n\n* Team player with the ability to work with multiple stakeholders and cross-organizational efforts with a number of different virtual teams concurrently\n\n* Project management experience with certification is a plus\n\n* Strong time-management skills\n\n* Require little to no supervision\n\n* Show up and own any technical conversation pertaining to the platform and product performance for a brand\n\n* Experience in using CRM tools, bug tracking tools, repositories, and log aggregation tools\n\n* Ability to work under pressure and tight deadlines\n\n* Ability to work flexible hours, including holidays, nights, and weekends as and when needed for crisis management of the top accounts \n\n* Discipline to conduct on-call duties as required by the business\n\n* Available to travel to additional customer sites as required (up to 20%)\n\n* Time flexibility to answer questions and participate in meetings working as part of a global team \n\n\n\n\n \nBenefits:\n\nThe salary range for this role will be between $125,000 to $165,000. Final compensation will be determined by a variety of factors, including, but not limited to, your location, skills, experience, education, and/or certifications. During the phone screening, the recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:\n\n\n* Health: medical, dental, vision and wellbeing.\n\n* Time away: Public holidays and discretionary PTO package for flexible days off with manager approval.\n\n* Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability\n\n* Family: parental leave, maternity support, fertility services.\n\n* Development: tuition reimbursement, native AI learning.\n\n* Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts.\n\n* #LI-Remote\n\n\n\nWhy you'll love working here:\n\nLivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.\n\n \nBelonging at LivePerson:\n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud and Senior jobs that are similar:\n\n $40,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\n\n\nJOB SUMMARY: \n\nAs a member of the Professional Services team, the Business Analyst (BA) is an external-facing, project-based role, focused on the elicitation of Customer User Stories, their documentation and analysis, and the declarative configuration of the solution that results from this documentation. Note that the BA is the owner of all User Stories for a given implementation, whether the story work is declarative or custom.  The Business Analyst collaborates with the Project Manager, Solution Architect & Developer roles, to ensure adherence to contracted scope and budget, and to affirm their solution design and configurations have been optimized for their customer’s requirements and business operations. The BA also drives data migration activities, including object mapping and data validation (post migration). Additionally, the BA works closely with their Project Manager, to groom their backlog and validate quality/accuracy of any deliverables. This role is further responsible for documenting a customer’s full software configuration/solution, providing demonstrations of configurations/solutions, and for end-User training and supporting the effort through deployment and go live.\n\n \n\nRESPONSIBILITIES: \n\n\n* Facilitate customer meetings, either virtually or in person as required by the Project.\n\n* Lead requirements elicitation and User Story documentation.\n\n* Execute software configurations in alignment with the documentation and contracted scope/budget.\n\n* Create a backlog of Stories, by project, for review and collaboration with the Project Manager.\n\n* Work with the Solution Architect and Developer roles to document solutions\n\n* Develop test scripts and acceptance criteria for the user stories\n\n* Prioritize and assign user stories to the development team\n\n* Perform configuration of our application, including Salesforce configuration\n\n* Validate all customization work and provide Customer-facing demonstrations.\n\n* Prepare and analyze data conversion requirements; identify data gaps.\n\n* Collaborate with data architects for data migration activities.\n\n* Lead User Acceptance Testing, deployment and validation activities.\n\n* Complete required project documentation (configuration documentation, User Stories, functional designs, deployment checklists, support documentation, etc.).\n\n* Directly and effectively train customer’s personnel in the use of the system.\n\n* Clearly and effectively communicate with team and with customers regarding status, technical issues, enhancements, and creative solutions\n\n* Maintain target billable utilization while providing quality work\n\n\n\n\n REQUIREMENTS: \n\n\n* Minimum 3 years of experience working as an admin/analyst in Salesforce.com environment with external clients/customers\n\n* Salesforce admin (ADM201) certification\n\n* Knowledge of all aspects of testing end-user products: Functional, Performance, Security, Usability, etc.\n\n* Excellent troubleshooting, analysis, and problem-solving skills\n\n* Ability to effectively prioritize and escalate issues as required\n\n* Excellent written and verbal communication skills; adept at presentation to customers and senior management\n\n* Experience with Project Management tools such as Jira/Confluence or similar tools\n\n* Solid experience with the Microsoft Office Suite and Products (Word, Excel, PowerPoint, Sharepoint, Teams, Visio)\n\n* Ability to work remotely without direct supervision.\n\n* Occasional travel may be necessary as required by the customer.\n\n\n\n\nPreferred\n\n\n* Previous experience or knowledge of working on Fonteva product/application\n\n* Experience with other CRM/Association Management Systems\n\n* Working knowledge of Salesforce.com administration, configuration, customization, and third-party integration or other CRM environment\n\n* Prior consulting experience\n\n* Additional certifications such as (PAB, DEV 1)\n\n\n\n\nEmployee Referral Bonus\n\nThis position is eligible for a 1,000 USD employee referral\n\nAccess Referral Form Here\n\nSalary Range Disclosure\nThe base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.\n\nSalary Range\nUS Remote: $100,000- $120,000 USD per year plus bonus\n\n \n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, Consulting, Testing, Microsoft and Senior jobs that are similar:\n\n $55,000 — $82,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n