About Us\n\nWe saw a problem within the life insurance industry: getting covered took too long, involved too much paperwork, and required too many in-person meetings with salesy agents. Having lost his father at a young age, our CEO, Jamie, was determined to make it easier for people to get the coverage they needed to provide for their families. So, we got to work. We developed a method of real-time underwriting and, in doing so, reduced the months-long process of applying for life insurance to minutes. Our digital experience is quick (instant decisions!), loved by users (check out our Trustpilot or Google reviews) and prolific ($74 billion+ in coverage provided). \n\n\nAbout the Role \n\nThe UX Content Design team balances the user, business, and brand using clear, approachable language to create experiences that put our users first and help make an intimidating topic refreshingly simple. Reporting to the Content Design Manager, this role offers an outstanding opportunity to work on projects from the ground up with cross-functional partners in Design, Engineering, Data Analytics, Product, Compliance and Marketing who value content design and UX writing.  A portfolio is required and must be submitted with a resume.\nResponsibilities\n\n\n* Drive a historically complex topic to feel human, accessible and fresh with language that brings our brand to life down to the smallest microcopy\n\n* Shape the future of Ladder by providing high-level strategy for high-impact experiences such as home page, information architecture, navigation, email, and mobile app\n\n* Influence product development from ideation to wireframing, launching features, and iterating on versions based on data\n\n* Validate concepts through user testing\n\n* Identify opportunities to A/B test when appropriate; launch and learn from minimal viable products (MVPs)\n\n* Ensure consistency across all user touch points: emails, notifications, direct mail, CTAs and labels, navigational elements, confirmation pages\n\n* Proactively share and collaborate with fellow writers to educate and ensure consistency in voice, tone, and process\n\n* Create product narratives and content frameworks; provide rationale for your recommendations\n\n* Collaborate and build relationships cross-functionally with opportunities to align and amplify efforts with teams and stakeholders\n\n* Maintain and evolve our voice and tone guidelines  \n\n\n\nRequirements\n\n\n* 5+ years UX writing/Content Design/Content Strategy experience at a leading consumer technology company\n\n* A strong portfolio highlighting your process of solving user problems from concept through execution and iteration required\n\n* Extensive experience leading projects and process\n\n* Exceptional listening, writing and presentation skills which are succinct, clear and engaging\n\n* Proven history of championing content strategy as the backbone of interconnected digital experiences\n\n* Ability to think through onboarding and transactional flows, confirmation screens, error messaging and CTA copy while looking for ways to say more with less\n\n* Inclusive and collaborative style, knowing when to involve cross-functional partners\n\n* Commitment to continuous learning, iteration, and user-centered experiences\n\n* Comfortable challenging your own assumptions and the assumptions of others\n\n\n\nWhat we offer\n\nWhether you work in our beautiful office in Palo Alto or remotely, Ladder is highly collaborative and fun. To support you in your role, we offer fantastic perks and benefits that reflect our mission of care and support, including:\n\n\n* Excellent medical, dental, and vision coverage | We offer competitive healthcare and dental plans for you and your family.\n\n* Flexible paid time off | Take the time that you need to rest and recharge, including our week-long winter holiday closure. \n\n* Stock options | We offer competitive stock option packages to participate in the success of building Ladder, including an extended option exercise window of 7 years after two years with Ladder.\n\n* A rewarding 401k match program | We'll match up to 4% of your contributions as you save for your retirement goals.\n\n* Commuter benefits | When you work from the office, you will receive pre-tax benefits for your commute and free parking.\n\n* A stocked, beautiful new office | Located in downtown Palo Alto, our office was specifically designed to accommodate all working styles. We've invested in technology to support our hybrid team, plus we provide office snacks and catered lunches so that team members can work well and have fun together.\n\n* Paid parental leave | We think it's crucial that new parents have time to adjust to their new lives without worrying about work, so we provide all parents inclusive of birthing, adoption, or fostering ten weeks of paid baby bonding.\n\n* Work-from-home flexibility and support | We recognize that everyone's homelife is different and support remote and hybrid work. Upon joining, we provide a one-time $500 remote office stipend for all team members and then a monthly $150 stipend to cover WFH costs such as the internet.\n\n\n\n\nFun company-wide events | Whether we work locally or remotely, we enjoy spending time together. That’s why we plan fun virtual and in-person events to let loose and laugh. \n\nThe base pay range targeted for this position is $138,000 - 185,000 per year. Base pay is determined by market location and may vary depending on job-related knowledge, skills, and experience. This role is eligible for equity and benefits as shared above.\n\nLadder is building a diverse team of talented and enthusiastic people. We are an equal opportunity workplace. At Ladder, differences are celebrated and supported to benefit our people, products, and community. Let us know why you're interested in this position and what unique contributions you can make to the Ladder team.\n\nWe look forward to hearing from you.\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Designer, Mobile, Senior and Marketing jobs that are similar:\n\n $70,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPalo Alto, California, United States

\n \n\nOpportunity \n\nIn this key role, you’ll work closely with cross-functional teams to design delightful, engaging, outcome-driven user experiences for both members and clinicians. Your empathy for our users, innovative thinking, and a data-driven process will be essential.\n\nTwin HQ is in Mountain View, California but this role is open to remote applicants in the US.\n\nThe ideal candidate has hands-on experience designing for clinical workflows in the healthcare space.\n\n \n\nResponsibilities \n\n\n* Collaborate closely with other designers, product managers, and engineers to create delightful, consistent, and user-validated experiences across mobile and web.\n\n* Create detailed user journey maps, wireframes, high-fidelity designs, prototypes, and specs that document the desired user experience, working with teams to support implementation efforts from concept to delivery.\n\n* Design intuitive, polished, and effective user interfaces that leverage modern design techniques and industry standards.\n\n* Clearly articulate your design rationale and concepts. Conduct user research to gain insights into unmet needs, pain points, and behaviors. Use these insights to inform design decisions and improve user experiences.\n\n* Contribute to a design system and advocate for its application across different products.\n\n\n\n\n \n\nQualifications \n\n\n* Bachelor’s degree in Design, Marketing, Engineering, or a related field.\n\n* Strong verbal, written, and visual communication skills, as well as a portfolio that demonstrates both UX and visual design for consumer products.\n\n* 3-5+ years of UX/product design experience, with minimum 2-3 years designing user interfaces for healthcare or related products.\n\n* Expertise in design systems, information architecture, design patterns, and interaction design. Experience drafting copy or animations to support your UX is a plus.\n\n* Ability to communicate clearly with developers and understand the capabilities and constraints of native mobile design.\n\n* Great eye and passion for visual design and deeply knowledgeable advocacy for modern approaches to visual and interactive design.\n\n* This remote opportunity is available to US based persons. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.\n\n\n\n\n \n\nCompensation and Benefits  \n\nThe compensation range for this position is $135,000-$150,000 annually. \n\nIn addition, Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin\n\n\n* A competitive compensation package in line with leading technology companies\n\n* As a remote friendly company we are committed to providing opportunities for all who join to further build relationships, increase cross-functional collaboration, and celebrate our accomplishments.\n\n* Opportunity for equity participation \n\n* Unlimited vacation with manager approval\n\n* 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents\n\n* 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options\n\n* 401k retirement savings plan\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Designer, Mobile and Senior jobs that are similar:\n\n $52,500 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMountain View, California, United States