Medallion is hiring a Remote Senior Account Manager
\n\n\nAbout Medallion\n\nHealthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country. To date, Medallion has saved over 500,000 administrative hours for our customers!\n\nFounded in 2020, Medallion has raised $85M from world-class investors like Sequoia Capital, Google Ventures, Spark Capital, Optum Ventures, and Salesforce Ventures.\n\nAbout the Role:\n\nWe're looking for an experienced Senior Account Manager (Enterprise) who will be responsible for managing and growing some of Medallion’s most important customers. As an Enterprise Customer Success Manager, you will help deliver long term success for customers through building and fostering deep relationships with key stakeholders, understanding their business priorities, identifying growth opportunities, and acting as the voice of the customer internally to ensure their needs are met. \n\nIn this role you will work cross-functionally with our Implementation, Operations, Sales, Customer Support, Product, and Engineering teams to not only manage relationships, set expectations, and support day-to-day but to ensure customers achieve a significant return on and drive business success with their Medallion investment.\n\nWe're looking for someone who is resourceful and thrives in a challenging, fast-paced environment. Your role will have a direct impact on top-priority, company-wide goals and will provide accelerated learning \n\nThis role reports to the Director of Customer Success and base compensation for this role may land between $100,000 - $150,000. In addition to base salary, Medallion offers equity, bonus, and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.\n\nResponsibilities:\n\n\n* Own the overall relationship with your book of business; work with your customer on all stages of the customer journey from onboarding, driving adoption, growth, and retention\n\n* Partner with the customer to align on their business objectives and goals in order to build and drive measurable success plans\n\n* Drive successful renewals to maintain and grow existing revenue, as well as identify and execute on expansion opportunities\n\n* Be a strategic advisor and provide consultative guidance and best practices to your book of business\n\n* Identify key stakeholders and build relationships with executive buyers and c-suite level contacts\n\n* Develop new and innovative ways to share relevant data and insights that’s impactful to customers and ties back to their success drivers through Strategic Business Reviews\n\n* Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate\n\n* Drive greater customer engagement across accounts by applying data insights, product and industry expertise\n\n* Collaborate with internal teams to solve complex customer problems and drive impact\n\n* Consistently achieve logo retention, net-retention, renewal, and expansion targets\n\n* Act as the voice of the customer, and advocate internally for customer needs and develop strong feedback loops within Medallion\n\n* Drive process improvements that will improve our abilities to better serve both our customers and internal stakeholders as we scale\n\n\n\n\nSkills and Qualifications:\n\n\n* 8+ years of customer success or account management experience at a SaaS startup\n\n* Healthcare consulting or a customer success role with a health-tech company is a plus\n\n* Proven experience leading and managing high touch customer relationships while achieving and/or surpassing target renewal, retention & upsell rates on a consistent basis\n\n* Able to identify solutions, improve effectiveness of current strategies, and manage change\n\n* Previous experience creating growth plans and strategic business reviews for your clients\n\n* GTM and team oriented mindset\n\n* Experience using CRM software (ideally Salesforce), and G Suite Applications (Docs, Sheets, Slides)\n\n* Experience successfully working with and building relationships with senior executives and key stakeholders, both internally and externally\n\n* Strong operational skills that drive organizational efficiencies and customer satisfaction\n\n* Ability to influence and build credibility and trust across the organization and with customers\n\n* Problem solving, project management, interpersonal and organizational skills\n\n\n\n\n\n\n\n \n\n#LI-Remote\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$75,000 — $137,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Enterprise Customer Success Manager
\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! We’re looking for an experienced Enterprise Customer Success Manager that is fluent in English as well as German, Spanish or Italian to help us scale our EMEA business.\n\nAs a Customer Success Manager at Postman, you will be the driving force behind post-sale strategy and engagement across a portfolio of named Enterprise accounts. You’ll partner with your customers to co-create Joint Success Plans that outline key objectives, milestones, and success criteria. In partnership with our Solutions Architecture and Customer Education teams, you’ll curate and deliver a series of high-touch and one: Many enablement programs to help them solve critical problems, fast. Periodically, you’ll engage key stakeholders to analyze the value they’re getting from our platform and to identify new opportunities.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the UK.\n\nThis role will cover our EMEA accounts.\n\nWhat You'll Do\n\n\n* Strategic Account Planning: Collaborate with customers to outline and execute Joint Success Plans; complete with clear objectives, milestones, owners, and success criteria. Partner with our Customer Education and Solution Architecture teams to deliver impactful workshops, consultations, and training sessions that help customers accelerate Time-to-Value.\n\n* Proactive Portfolio Management: Regularly review customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Impact Reviews & Best Practice Consultation: Capture success metrics and engage key decision-makers to communicate the value their organization is deriving from our platform. Develop and maintain product expertise, including best practices & overall industry trends. Help our customers identify and pursue new use cases to drive lasting success.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 8+ years of experience in Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Track record of meeting and exceeding targets.\n\n* Consulting Acumen: Strong consulting skills. Demonstrated capability to develop thoughtful account plans that align with both customer objectives and company goals. Proficient in engaging senior stakeholders to influence requirements, use cases, and strategy.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Analytical Capabilities: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Methodology Flexibility: Comfortable leveraging both high-touch and one:Many strategies to support a diverse customer base. Experience tailoring playbooks and collateral based on the changing needs of their portfolio. Highly customer-centric.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
PagerDuty is hiring a Remote Strategic Alliance Senior Manager
\nPagerDuty is seeking a Senior Manager, Strategic Alliances with a focus on building and executing joint go-to-market (GTM) programs with strategic consulting and technology partners. The ideal candidate will have a proven track record of strategic thinking, relationship building and sales execution.\n\nThe Senior Manager will lead the alliance team in launching and scaling GTM programs with key consulting and technology partners to drive PagerDuty's growth and enhance service delivery. They will establish strong relationships with partner leadership teams, both horizontally and vertically, to maximize the impact of our partnerships.\n\nResponsibilities:\n\n\n* Develop, manage and deepen relationships with consulting and technology partners\n\n* Evangelize PagerDuty's partner value proposition through training, webinars, events, and other communication channels\n\n* Lead the execution of joint GTM initiatives to originate, co-develop and progress PagerDuty opportunities. \n\n* Collaborate with PagerDuty's sales organization to facilitate account mapping and field-level relationships with partners’ sales, marketing, and overlay teams\n\n* Collaborate with various internal teams including business operations, marketing, product marketing, program management, and services\n\n\n\n\nBasic Qualifications:\n\n\n* Experience in business development or partner management, joining with GTM initiatives to drive pipeline generation and progression with business partners and revenue growth at a dynamic SaaS or PaaS company\n\n* Experience developing and managing a portfolio of GSI/RSI relationships and leading cross functional teams at scale to common outcomes and goals.\n\n* AWS or Cloud Service Provider experience\n\n\n\n\nPreferred Qualifications:\n\n\n* Strong relationship building and management skills\n\n* Experience building and scaling GTM partnerships for pipeline and revenue generation\n\n* Excellent oral and written communication skills\n\n* Ability to work effectively with individuals at all levels and across organizations\n\n* Highly organized and detail-oriented\n\n* BA/BS degree in a related field\n\n\n\n\n \n\nThe base salary range for this position is 126,000 - 193,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.\n\nOur base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.\n\nYour recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Cloud, Senior and Sales jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Magnet Forensics is hiring a Remote Professional Services Consultant
\nWho We Are; What We Do; Where we’re Going\n\n\nMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their companies, communities, and countries.\n\n\nGrayshift and Magnet Forensics have come together as one organization to accelerate innovation and transform digital investigations for our customers. We’re pleased to share that the combined organization is operating as Magnet Forensics.\n \nThe combination of mobile, cloud and computer forensics expertise under the Magnet Forensics name underscores our dedication to providing comprehensive, end-to-end DFIR solutions. This includes our commitment to helping with access to modern digital devices lawfully with our renowned product suite. And, our focus on innovating for the DFIR community, along with our shared mission, continues to be the top priority.\n\n\nWhere we are today, is not where we will be tomorrow. \n\n\nRole Summary:\nThis role reports into the Manager, Global Professional Services and Support. The Professional Services Consultant is tasked with the successful delivery and execution of implementation projects for the Magnet agency solution portfolio of products. This position manages complex engagements, working closely with customers to understand their pain points and then delivering a solution that resolves those challenges. The position is responsible for the installation and configuration of the software, the onboarding of users, and the initial support of products during acceptance testing. These services are often delivered onsite with the customer.\n\n\n\nRole Responsibilities\n* Plan and execute the onsite or remote installation of the product, the onboarding of new and existing customers, and initial support for the Magnet agency solution portfolio of products.\n* Act as the main point of contact for the customer, providing direction and guidance during the implementation of the product.\n* Follow best practices in issue resolution while managing customer expectations and delivering solutions to complex technical issues.\n* Participate in internal technical discussions with Product Management, Engineering, and Sales sharing technical insight and feedback from the field.\n* Develop and maintain in-depth product and industry knowledge by becoming a subject matter expert on the Magnet agency solution portfolio of products\n\n\n\nQualifications\n* Bachelor’s degree in IT, Computer Science, Engineering, or equivalent relevant experience\n* 3+ years of experience in networking, servers and virtualization,or cloud computing\n* Passion for understanding customers’ business goals and challenges and identifying creative solutions to those challenges\n* Deep knowledge of network-based communications and the configuration of common networking products including routers, switches, and firewalls\n* Ability to perform server builds and configure server operating systems\n* Strong understanding of private cloud and SaaS solutions\n* Understanding of Agile development methodologies, including familiarity with defect tracking tools (for example, Jira) and source control tools (for example, GitHub or Azure DevOps)\n* Familiar with customer relationship management and ticketing systems (for example, Salesforce and Service Cloud), and professional services automation software (for example, Certinia)\n* Excellent consultation and relationship management skills with outstanding attention to detail\n* Strong technical aptitude to learn software tools and other technologies\n* Excellent verbal and written communication skills with the ability to effectively communicate with customer leadership\n* Strong self-starter attitude with excellent problem-solving skills\n* Proficiency in Python programming is an asset\n* Knowledge of digital forensics and digital investigation is an asset\n* Implementation experience or previous experience in a consulting role is an asset\n* Up to 60% travel required to meet the responsibilities of the position\n\n\n\nThe Most Important Thing\n* We’re looking for candidates that can provide examples of how they have demonstrated Magnet InteGRITy in their previous experiences:\n\n\n\n* Greater Good – We think beyond our own interests and strive to improve communities around the world. This demonstrates our passion for making a difference in the world.\n* Respect – We hold ourselves accountable through transparent sharing of information and we have faith in each other’s abilities\n* Innovation – We lead the industry in excellence and reliability while keeping the user experience simple and relevant. We are not afraid to push the boundaries to stay ahead of our competitors.\n* Teamwork – We collaborate internally and externally, while caring about each other and listening to our customers.\n\n\n\n\n\nWe’re committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. \n \nMagnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.\n \nWe are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. If you require accommodation, please let our talent team know, or you can email [email protected].\n\n\nAll offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Python, Consulting, Travel, Cloud and Sales jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Braintrust is hiring a Remote IT Project Manager Freelance
\n\nABOUT US:\n\nBraintrust is a user-owned talent network that connects top-tier professionals with the world's leading enterprises. We prioritize transparency, eliminating middlemen and high markups, ensuring job-seekers are matched swiftly to innovative roles while clients benefit from unparalleled efficiency and quality.\n\nABOUT THE HIRING PROCESS:\n\nThe hiring process for this role involves completing your Braintrust profile, applying directly to the role on Braintrust, and undergoing a one-time screening to ensure you meet our vetted talent specifications. After this, the hiring team will contact you directly if they believe you are a suitable match.\n\nOur process isn't for everyone, that's intentional. If you believe that you are a top candidate for this job, please join our network to give yourself the opportunity to work with top companies.\n\n \n\n\n* \nJOB TYPE: Freelance, Contract Position (no agencies/C2C - see notes below)\n\n* \nLOCATION: Europe, United Kingdom\n\n* \nHOURLY RANGE: Our client is looking to pay $40 – $70 /hr\n\n* \nESTIMATED DURATION: 30h/week - Long term\n\n* \nEXPERIENCE: 5-10 years\n\nBRAINTRUST JOB ID: 9124\n\n\n\n\n \n\nTHE OPPORTUNITY\n\n\n\n\n\n \n\n\n\n\n\n\n\nRequirements\n\n\n\nJoin our team as an Implementation Project Manager on a contract basis, leading impactful SaaS tech implementation projects for global industry leaders. In this remote, part-time position, you'll receive in-depth training and resources, guaranteeing your success in delivering premier digital solutions. Work alongside industry experts and play a key role in shaping the future of digital transformation. Your dedication and proficiency have the potential to effect genuine change with us.\n\nWho Are We Looking For?\n\nAn IT Project Manager who’s ready to dive head-first into our clients' digital universes. You’re not just an executor; you’re a strategic thinker. Every challenge is an opportunity, every problem a puzzle awaiting your solution.\n\nResponsibilities:\n\n\n* Manage day-to-day project tasks from project kick off through handoff to customer support.\n\n* Own a portfolio of projects while working with limited supervision.\n\n* Establish and maintain strong client relationships.\n\n* Maintain responsibility for project performance, cost, scope, schedule, quality, and appropriate business measurements.\n\n* Ensure projects are properly planned and staffed.\n\n* Create project plans, including setting targets for milestones and adhering to deadlines and implementation approved budget.\n\n* Organize work and focus the team on what needs to be accomplished.\n\n* Track project risks, action items, issues, and decisions. Communicate project status to client, team members, and other stakeholders, including the facilitation of meetings.\n\n* Present at Executive Steering Committee meetings as needed.\n\n* Assist as needed in the sales process including scoping projects and estimating efforts to complete the implementation.\n\n\n\n\n\n\n\n\n\nWhat you’ll be working on\n\n\n\nIdeal Candidate Profile:\n\n\n* Demonstrated SaaS and/or IT Implementation Project Management experience.\n\n* Excellent interpersonal skills; highly invested in developing strong relationships both with customers and colleagues.\n\n* Experience as a project manager supporting multinational implementations across a broad spectrum of industries.\n\n* Proactive and sensitive to customer needs with strong communication skills, both spoken and written.\n\n* Comfortable presenting information to various levels of stakeholders.\n\n* Flexibility and the willingness to adapt to meet the needs of the team and customer.\n\n* Project Management certification preferred but not required\n\n* Prior consulting experience in a national or regional consulting firm or prior employment with an ERP/SIS software vendor.\n\n\n\n\nAdditional Information:\n\n\n* This will be a part time role requiring 10-30hrs per week.\n\n* Although the position is fully remote, we would prefer the candidate to be based in the UK (ideally) or Europe at the very least.\n\n* The initial engagement will be for 6 months, with the potential to be extended for many years if the profile is suitable.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nApply Now!\n\nNotes:\n\nOur employers all have varying legal and geographic requirements for their roles, they trust Braintrust to find them the talent that meet their unique specifications. For that reason, this role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.\n\nBraintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Legal and Sales jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nEurope 1
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Enterprise Customer Success Manager
\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! We’re looking for experienced Enterprise Customer Success Managers to help us scale our North American business.\n\nAs a Customer Success Manager at Postman, you will be the driving force behind post-sale strategy and engagement across a portfolio of named Enterprise accounts. You’ll partner with your customers to co-create Joint Success Plans that outline key objectives, milestones, and success criteria. In partnership with our Solutions Architecture and Customer Education teams, you’ll curate and deliver a series of high-touch and one:Many enablement programs to help them solve critical problems, fast. Periodically, you’ll engage key stakeholders to analyze the value they’re getting from our platform and to identify new opportunities.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the United States. \n\nWhat You'll Do\n\n\n* Strategic Account Planning: Collaborate with customers to outline and execute Joint Success Plans; complete with clear objectives, milestones, owners, and success criteria. Partner with our Customer Education and Solution Architecture teams to deliver impactful workshops, consultations, and training sessions that help customers accelerate Time-to-Value.\n\n* Proactive Portfolio Management: Regularly review customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Impact Reviews & Best Practice Consultation: Capture success metrics and engage key decision-makers to communicate the value their organization is deriving from our platform. Develop and maintain product expertise, including best practices & overall industry trends. Help our customers identify and pursue new use cases to drive lasting success.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 8+ years of experience in Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Track record of meeting and exceeding targets.\n\n* Consulting Acumen: Strong consulting skills. Demonstrated capability to develop thoughtful account plans that align with both customer objectives and company goals. Proficient in engaging senior stakeholders to influence requirements, use cases, and strategy.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Analytical Capabilities: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Methodology Flexibility: Comfortable leveraging both high-touch and one:Many strategies to support a diverse customer base. Experience tailoring playbooks and collateral based on the changing needs of their portfolio. Highly customer-centric.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\n\nWhat Else?\n\nThis is a remote role based in the United States & the reasonably estimated salary for this role ranges from $130,000 to $180,000, plus a competitive equity package, and a flexible schedule working with a fun, collaborative team. Enjoy full medical coverage, unlimited PTO, and a monthly lunch stipend. (Yes, seriously. We want you to eat well wherever you’re at.) Plus, our wellness program will help you stay healthy from your location with fitness-related reimbursements. Our frequent and fascinating virtual team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves, and we want you to be part of it. \n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ascend Analytics is hiring a Remote Director of Business Development Energy Software
\nDirector of Business Development, Boulder, CO, remote may be considered for well qualified candidates\n\n \n\nYour Impact at Ascend \n\nWe are looking for a Director of Business Development who is passionate about clean energy and an aspiring leader in business development for the electric energy industry. As Director of Business Development at Ascend, you will drive sales and business development activities, interacting with Software Services and Consulting to promote the accomplishments and value-added unique capabilities of Ascend software relative to the competition. \n\nAscend Analytics is an innovative “climate tech” software and consulting company focused on energy analytics that are transforming the electric grid. Ascend's solutions provide the analytics to support critical power supply decisions from operating strategies, for short and long-term investment and resource planning decisions. For more information, visit www.ascendanalytics.com. \n\nJob Responsibilities \n\n\nManage campaigns to reach prospective clients including electric utilities, community choice aggregators, financial firms, regulators, and independent power producers \n\nNegotiate and successfully close contracts for Ascend's Portfolio Risk Management & Resource Planning SaaS platform and Market Intelligence Services \n\nManage sales funnel through forecasting, account resource allocation, account strategy, and planning \n\nDevelop and maintain key customer relationships through internal CRM platforms \n\nDevelop presentation materials and proposals clearly articulating Ascend’s unique value proposition \n\nEffectively communicate relative advantages of our modeling platform to capture the energy transition \n\nManage presentations of analytic software solutions to support valuation, power supply planning, and operations in a highly proficient and professional manner \n\nWork with business leads for Ascend’s Portfolio Risk Management & Planning offerings to maximize opportunities to speak to prospects and perform product demonstrations \n\nFind RFPs, manage response process, including proposal writing, and coordinate activities \n\n\n\n\nRequired Qualifications \n\n\n5+ years of business development and/or sales experience with a strong record of success, preferably in the energy or finance industry \n\nBachelor’s degree or higher \n\nAbility to identify, prospect, and contact high-level decision makers in large energy companies and to cultivate those relationships \n\nAbility to coordinate and collaborate with business leads to maximize growth potential \n\nExcellent oral and written communication skills and ability to interpret complex analytic solutions into value propositions \n\nAbility to develop collateral materials that concisely translate the distinguishing factors of our services \n\nAbility to prioritize and act independently within a rapidly growing, dynamic organization \n\nProfessional presentation; positive “can do” attitude; passion for clean energy market transformation \n\n\n\n\n \n\nPreferred Qualifications \n\n\nProven business development experience in the area of renewables and energy storage \n\nStrong academic performance and demonstrated interest in STEM-related studies \n\nKnowledge of Salesforce or other related systems \n\nAdvanced degree; MBA a plus \n\n\n\n\nCompensation: $150,000 - $350,000 (range reflects on-target total earnings) \n\nNegotiable based on qualifications and experience. Ascend highly values our employees and often pays above industry average. \n\nWe offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan. \n\nWe celebrate diversity and are committed to creating an inclusive environment for all employees. Ascend Analytics is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information or other applicable legally protected characteristics. \n\nAscend Analytics is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Finance and Sales jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoulder, Colorado, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Alloy.ai is hiring a Remote Director Customer Success
\n\n\nAbout Alloy.ai\n\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.\n\n\nAbout The Role\n\n\nWe are looking for a Director for our Client Solutions team. You will oversee a team of analysts, senior client solution managers, and client solution managers who manage the entirety of Alloy’s customer base. The primary charge of this team is to drive value for our customers, and manage executive and commercial relationships - including renewals, upsells, and partnering with sales on cross sells. \n\n\nAt Alloy, we value our customers above everything else. We believe that the success of the companies we work with, and of the individuals within them, is perhaps the single most important and valuable indicator of our product’s performance. Every part of the organization works toward this objective, and Client Solutions takes the lead. \n\n\nIn this role, you will be expected to lead Alloy’s account managers. This includes upleveling the team and managing customer health at scale. This means ensuring the team is able to understand our customers’ needs and priorities, translate them into attainable objectives and successfully execute against them. Additionally, you will be responsible for executive sponsorship of accounts at your discretion. The knowledge you accumulate as you interact with customers will be foundational to influencing Alloy’s product roadmap, value statement, and market positioning.\n\n\nThe Director of Client Solutions will also be responsible for managing 1-2 enterprise accounts. This experience will allow you to ramp quickly on Alloy’s offerings as well as stay close to the customer journey and optimize the team for success.\n\n\nAbout You\n\n\nYou thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and knowledge.\n\n\nYou are a fast learner, ready to prove yourself in a challenging role with the expectation that you will rapidly pick up increased responsibilities.You have an innate drive to be successful. As a crucial member of a lean and growing company, you want to take initiative, tackle new obstacles and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our company strategy.\n\n\nYou don’t shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.\n\n\nYou are naturally drawn to analytical work. You can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value.\n\n\nYou think big and want to change the way an entire industry operates. Driving value for our company and its customers is what motivated you every day. \n\n\n\nWhat You Will Do\n* Lead and manage Alloy’s account management team, which is responsible for the entirety of Alloy’s customer base. \n* Ensure the Client Solutions team has the necessary skills and competencies to deliver business value for our customers, including project management, driving change management and adoption, solving customer business problems, and quantifying and communicating business value. \n* Act as an executive sponsor for strategic customers, keeping an engaged and productive relationship with senior sponsors. \n* Act as the internal “voice of the customer” informing Alloy’s strategic product roadmap, while being tactically savvy, translating product obstacles into actionable, engineering-friendly development requests.Oversee the team’s commercial activity, in collaboration with sales, developing rollout agreements with strategic customers as well as renewing and expanding our business relationships with existing customers.\n* Lead 1-2 enterprise accounts. Managing customer relationships, solving business problems and driving value through the use of Alloy.\n* In partnership with People Operations, recruit, hire and onboard open roles on your team as we scale up as well as develop and manage career paths for your team. \n\n\n\nWhat We Are Looking For\n* 7+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields.\n* 3+ years of experience leading and managing teams in SaaS customer success, management consulting or related analytical, consultative, client-facing fields.\n* Ability to uplevel direct reports and build scalable enablement curriculum and processes.\n* Ability to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource for problem structuring\n* Exceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business objectives.\n* Process-oriented mindset, identifying recurring patterns and capitalizing on them by improving the ongoing process.\n* Demonstrated senior selling skills within consultative projectsOutstanding project management, organization, work ethic.\n* Ownership mindset demonstrating drive, initiative, energy and a sense of urgency.\n* Able to thrive in a small team with a highly dynamic work environment, switching rapidly from strategy to execution.\n* Highly motivated, self-directed, team player.\n* Success in recruiting and onboarding team members.\n\n\n\n\n\nRole is a hybrid role based in Vancouver, BC or Austin, TX or Denver, CO. Hybrid is defined by our company as 3+ days/week in the office when not on vacation. Remote employees will not be considered for this role. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Senior and Sales jobs that are similar:\n\n
$52,500 — $87,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAustin, Texas
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Alloy.ai is hiring a Remote Customer Success Enterprise Engagement Manager
\n\n\nAbout Alloy.ai\n\n\nAt Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards and labor-intensive manual processes.\n\n\nAlloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. \n\n\nWe encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.\n\n\nAbout The Role\n\n\nAt Alloy.ai, we value our customers and we believe that the success of the companies we work with, and of the individuals within them, is the most important indicator of our own performance. In this role, you will make a strong contribution towards this goal, working at the intersection of analytics, data, project management and relationship with our users.\n\n\nThrough supporting our customers, you’ll get exposed to diverse business issues, gaining the experience in supply chain analytics to help lead client engagements. You'll help us build a deep understanding of key metrics used by different retailers and trade partners across the supply chain and with this knowledge, you’ll drive increased profitability for our customers with their ability to make faster and more informed decisions.\n\n\nThe knowledge you accumulate as you interact with customers will be foundational to influencing Alloy.ai’s product roadmap, value statement, and market positioning.\n\n\nAbout You\n\n\nAs a key member of our team, you want to take initiative, tackle new obstacles and solve problems we have not encountered before. You don’t shy away from even the most challenging problems and are relentless in always looking for better solutions.\n\n\nYou are naturally drawn to analytical work and are comfortable working with an engineering-oriented team towards common goals. You can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value.\n\n\n\n\n\nWhat You'll Do\n* Responsible for managing a portfolio of 5-10 Mid-Market/Enterprise accounts totaling around $2M ARR.\n* Act as the primary point of contact for assigned customers from kickoff through and including renewal.\n* Collaborate with customers to create long-lasting business connections, strengthening all customer relationships and building them into true business partnerships.\n* Support customers through implementation, training and onboarding, working closely with cross-functional Alloy.ai teams to ensure reporting and data are accurate and align with customer objectives.\n* Deliver against valuable short term objectives and keep new and ongoing projects on track.\n* Monitor customer activity and meet with stakeholders on a recurring basis to improve customer understanding, drive business, and discuss areas of improvement.\n* Surface expansion opportunities with existing customers\n* Work with a group of “core users” through relationship management, training and support, to make Alloy.ai a trusted and integral part of the customer’s regular course of business.\n* Conduct business value reviews to grow and retain book of business.\n* Execute and present value-driving analysis in Alloy.ai and, in collaboration with users, turn these into repeatable processes at customer organizations\n* Act as the internal “voice of the customer”, gathering and prioritizing user feedback, translating ideas and obstacles into actionable, engineering-friendly development requests.\n* Work cross-functionally to partner on product and marketing initiatives as well as help drive scale as our business grows.\n\n\n\nWhat We're Looking For\n* 5+ years of experience in SaaS customer success, management consulting or related analytical, consultative, client-facing fields.\n* Exceptional analytical problem-solving skills, with the ability to understand technical details while staying focused on business objectives.\n* Superior academic record in a quantitative field.\n* Outstanding project management, organization.\n* Highly motivated, responsibility-seeking, hard-working professional.\n\n\n\n\n\nRole is a hybrid role based in Vancouver, BC or Austin, TX or Denver, CO. Hybrid is defined by our company as 3+ days/week in the office when not on vacation. Remote employees will not be considered for this role. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting and Marketing jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDenver, CO
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Braintrust is hiring a Remote Technical Implementation Consultant Freelance
\n\nABOUT US:\n\nBraintrust is a user-owned talent network that connects top-tier professionals with the world's leading enterprises. We prioritize transparency, eliminating middlemen and high markups, ensuring job-seekers are matched swiftly to innovative roles while clients benefit from unparalleled efficiency and quality.\n\nABOUT THE HIRING PROCESS:\n\nThe hiring process for this role involves completing your Braintrust profile, applying directly to the role on Braintrust, and undergoing a one-time screening to ensure you meet our vetted talent specifications. After this, the hiring team will contact you directly if they believe you are a suitable match.\n\nOur process isn't for everyone, that's intentional. If you believe that you are a top candidate for this job, please join our network to give yourself the opportunity to work with top companies.\n\n \n\n\n* \nJOB TYPE: Freelance, Contract Position (no agencies/C2C - see notes below)\n\n* \nLOCATION: Europe, United Kingdom\n\n* \nHOURLY RANGE: Our client is looking to pay $40 – $60 /hr\n\n* \nESTIMATED DURATION: 30h/week - Long term\n\n* \nEXPERIENCE: 5-10 years\n\nBRAINTRUST JOB ID: 9126\n\n\n\n\n \n\nTHE OPPORTUNITY\n\n \n\n\n\n\n\n\n\nRequirements\n\n\n\nJoin our team as a Technical Implementation Consultant for a Workflow SaaS company on a contract basis, working on impactful SaaS tech implementation projects for global industry leaders. In this remote, part-time position, you'll receive in-depth training and resources, guaranteeing your success in delivering premier digital solutions. Benefit from comprehensive training and resources to ensure your success in the technical delivery of exceptional digital workflow solutions. Collaborate with top-tier professionals, and contribute to defining best practices in digital transformation. Your technical expertise and commitment can drive real change with us.\n\nResponsibilities:\n\n\n* Documentation of project progress as per project management best practices (meeting minutes, project plan updates, weekly status reports).\n\n* Technical solution validation via customer workshops and technical configuration within our platform.\n\n* Successful technical solution delivery to the customers.\n\n* Management of solution gaps and customer expectations.\n\n* Gather and assess customer requirements versus technology and capabilities.\n\n* Resolve technical issues related to implementation.\n\n* Facilitate user acceptance testing, training and customer go live.\n\n* Manage transition of customer to Customer Success and Technical Support teams post go live.\n\n* Understand customers’ needs and work with the internal team to advise customers on how to best leverage implemented technology and services to achieve their goals.\n\n\n\n\n\n\n\n\n\nWhat you’ll be working on\n\n\n\nIdeal Candidate Profile:\n\n\n* Organized and detail oriented, able to collaborate effectively to get things done while providing an excellent customer experience in a fast paced and constantly changing environment. A highly customer-centric, responsive and proactive approach is required.\n\n* Experience in a client facing role, preferably at a SaaS, IT or consulting company.\n\n* Demonstrated client empathy; ability to de-escalate tense situations.\n\n* Ability to understand and communicate high level technical concepts related to software configuration and platform integration.\n\n* Ability to effectively work on multiple projects at the same time.\n\n\n\n\nAdditional Information:\n\n\n* This will be a part time role requiring 10-30hrs per week.\n\n* Although the position is fully remote, we would prefer the candidate to be based in the UK (ideally) or Europe at the very least.\n\n* The initial engagement will be for 6 months, with the potential to be extended for many years if the profile is suitable.\n\n\n\n\n\n\n\n\n\n\n\n\nApply Now!\n\nNotes:\n\nOur employers all have varying legal and geographic requirements for their roles, they trust Braintrust to find them the talent that meet their unique specifications. For that reason, this role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.\n\nBraintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting and Legal jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nEurope 2
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Cority is hiring a Remote Customer Support Analyst
\nCority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works. \n \nFor over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world. \n \nThe company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.\n\n\nPOSITION SUMMARY:\nThis position is the initial point of contact for Cority’s customers pertaining to any technical or functional issue with our product suite/environment. They liaise with multiple Tier 2 groups to resolve customer cases. They must gain product knowledge through training and exposure to the application. Note, this role has a Native French speaking requirement.\n\n\n\n PRIMARY RESPONSIBILITIES:\n* Assist clients to resolve technical problems with the use, installation and configuration of the Cority Product Suite.\n* Document/Update all support cases within the Customer Support software application(s). Assign case ID’s to all customer support calls or emails, and communicate these to clients. Monitor all open cases, and ensure that each client is updated on the progress of their case.\n* Assign technical problems that cannot be resolved by help desk staff to Tier 2 Support Teams (Programming, Development, etc…). Follow up as needed with internal staff to ensure issues are resolved.\n* Assign functional cases that cannot be resolved by help desk staff to the Tier 2 - Consulting Team (Success Team). Follow up as needed with internal staff to ensure issues are resolved.\n* Escalate any customer concerns to Management (Manager, Customer Support and - Director of Client Service Consulting)\n* Communicate issues to the Programming / R&D Teams to ensure that known bugs are identified and fixed in future releases of the core product\n* Assist R&D staff with testing of technical features (administrator, security, installation etc.) for the core application\n* Be aware of the company's information security requirements, including Immediately reporting all breaches in information security to the CSO (Chief Security Officer) and take whatever other actions may be required of him or her under the terms of ISO 27001 information security policies, Information Security Management System (ISMS) and other company security policies and procedures.\n* Be aware of and abide by all company policies and procedures (e.g. Employee Handbook).\n\n\n\n QUALIFICATIONS:\n* A graduate of a university program in computer science or a related program with equivalent work experience.\n* Must be a highly customer focused individual with excellent customer service skills.\n* Must have strong organizational skills.\n* Must have a comprehensive knowledge of system development life cycles and project management methodologies.\n* Must have the ability to work both independently as well as within a team environment.\n* Must possess strong time management skills.\n* Must have excellent interpersonal and communications skills.\n* Must have excellent technical skills with knowledge of Windows IIS, SQL Server, Salesforce CRM, ActiveX Controls and Web Services.\n* Previous experience in the field of occupational health and safety is an asset\n* The successful candidate will have a passion for excellence and will promote the same from their peers.\n* An ability to quickly pick up a technical understanding of solutions for customers.\n\n\n\n\n\nCority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email to [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting and Testing jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nFrance
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
UpKeep is hiring a Remote Scale Customer Success Manager
\nUpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott! \n\n\nWe're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape. \n\n\nPOSITION SUMMARY:\nUpKeep is seeking a passionate and customer-focused Scale CSM to join our growing team. As a Scale CSM, you will play a critical role in driving customer value and reducing churn risk for a large book of SMB to Mid Market accounts. You will be focused on proactive outreach triggered by risk signals to address product adoption issues and prescribing success plans to retain customers.\n\n\n\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES:\n* Own and manage a portfolio of ~1000 SMB-Mid Market accounts\n* Perform a series of proactive outreach to customers based on risk signals triggered by a multi-dimensional health model\n* Host meetings with customers to address adoption issues and drive value\n* Host product walkthroughs, team trainings, and account optimization meetings with customers based on their needs\n* Prescribe free and paid internal resources (ie Professional Service, Consulting Hours) to drive value and product adoption\n* Partner with Renewal Managers to manage and mitigate churn and downgrade requests\n* Identify and source expansion opportunities\n* Help build and improve internal processes to drive attainment of quarterly retention goals\n\n\n\nEXPERIENCE: \n* 3 or more years of experience in customer retention or customer success\n* Previous experience working with Salesforce, Zoom, Slack\n* Proven ability to manage a large book of business\n* Strong analytical and problem-solving skills\n* Excellent communication and interpersonal skills\n* Strong understanding of cloud-based software solutions\n\n\n\nBENEFITS:\n* Competitive salary and benefits package.\n* Opportunity to work with cutting-edge technology and make a real impact on our customers' businesses.\n* Collaborative and supportive work environment.\n* Chance to grow your career with a fast-growing company.\n\n\n\n\n\nEven if you don’t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.\n\n\nEmployee Benefits:\n\n\nFull-time team members at UpKeep are offered affordable medical, dental, and vision insurance for themselves and their families, HSA with employer paid contribution, optional FSA, Life Insurance, 11 paid annual holidays, unlimited paid time off, 10 days of sick time per year, ability to enroll in our 401(k) plan, 12-week paid parental leave, Employee Assistance Program, Modern Health for mental health resources, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. \n\n\nCompany History & Product:\n\n\nUpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage! \n\n\nToday, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!\n\n\nWe've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses. \n\n\n\n\nLearn More!\nwww.onupkeep.com\nwww.onupkeep.com/careers\n\n\n\n\nAt UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Cloud and Engineer jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nManila
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Icertis is hiring a Remote Senior Program Manager Public Sector
\nWith unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.\n\n\nWho we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination\n\n\nWe are looking for a passionate Senior Program Manager who can build and foster our consulting capability within the implementation team across different domains and industries. You will be leading digital transformation projects with the help of our outstanding subject matter advisors and implementation specialists. This role will contribute to ICERTIS product roadmap through active feedback from customers and implementation experience. This is an opportunity to work in a fast-paced start-up, learn the Icertis platform and CLM domain, and become an expert on how customers use Icertis.\n\n\n\nWhat you will do:\n* Provide leadership, oversight, and management of customer-facing project delivery within public sector vertical to ensure performance against contract and project requirements. Coordinate and ensure completion of deliverables, and other contractual requirements.\n* Manage all aspects of projects from planning through execution while establishing solid working relationships with customers and stakeholders in an effort to deliver successfully on program goals and position Icertis as a thought leader on the program.\n* Management and monitoring of the work relating to management and support of all activities throughout the lifecycle of the project to support the implementations.\n* Analyze and manage the real needs of project stakeholders including customers and end users, with an initial focus on requirements analysis to quickly move into management of those requirements and verifying their fulfillment through actual implementation.\n* Manage cross-functional interactions with Icertis internal teams - e.g. Product Management, Customer Support, and Cloud Operations and be the point of contact to drive toward successful implementations.\n* Plan for weekly, monthly, and quarterly leadership reviews focused on implementation program status with a focus on schedule, cost, and risk mitigation plans. \n\n\n\nWhat you will bring:\n* 10+ years of IT Program Management experience or equivalent and a proven track record working with heterogeneous teams spread across multiple locations/time zones is mandatory. \n* Demonstrate a good understanding of SDLC, project management, and product implementation methodologies. Experience in Software Development or Product Support is a plus.\n* Proactive and organized with project planning tools experience such as MS Project for devising detailed project plans, project monitoring, and progress tracking. \n* Excellent written and verbal communication skills, discretion, and excellent judgment. Very strong business analytical skills with an eye for detail\n* Ability to multitask and prioritize effectively and handle shifting priorities efficiently and professionally.\n* Critically evaluate information gathered from multiple sources and reconcile conflicts.\n* Must have direct client engagement experience over multiple end-to-end implementations. \n* Show an acumen to correctly interpret trends and patterns from available data and to formulate effective strategies to achieve program/project objectives. \n* Excellent interpersonal skills and ability to develop and foster peer-to-peer relationships with client counterparts.\n* Bachelor’s degree or equivalent experience with a keen business sense is required. MBA and/or experience in Management Consulting is preferred.\n* Progressive experience in managing enterprise SaaS implementations - analyzing, troubleshooting, and debugging customer issues will be useful.\n* Excellent verbal and written communication, negotiation, and relationship-building skills.\n* Superb time management and ability to juggle multiple tasks under strict deadlines.\n* Knowledge of SaaS, Microsoft technologies, and Cloud services\n\n\n\n\n$155 - $205 a year\n\nIcertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected] or get in touch with your recruiter.\n \nBy submitting your application you acknowledge that you have read Icertis’s Privacy Policy (https://www.icertis.com/privacy-statement/)\n\n\nIcertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Cloud, Microsoft and Senior jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Curaleaf is hiring a Remote Vice President IT Application Services
Curaleaf Culture: \nAt Curaleaf, we have a passionate commitment in everything we do. From innovative products to promoting social justice, from environmental sustainability to building world-class brands, we know that none of this is possible without our Team Members, which is why we’ve committed to fostering a diverse and inclusive experience for all.\n \nWhat You’ll Do: \nThe Vice President of Application Services (VP Apps) will provide strategic leadership and direction to create coherent, cohesive, agile, and enterprise-focused application technology solutions with a focus on mapping IT capabilities to business needs. The VP Apps will be responsible for working with the business in order to gain a strong understanding of the business needs and how software can enable and improve the needed business functionality. This person will develop the technology roadmap for applications aligned with the business strategy. The VP Apps will also be responsible for communicating and providing technical design, driving innovation and providing architectural leadership to their team to ensure high value application development, deployment and integrations that meet business requirements and internal standards. The ideal candidate will manage and provide leadership to applications teams consisting of internal, managed service and contract resources. They will be responsible for maintaining the applications environment per SLAs developed with the business. \n\n\nDevelop multi-year application strategy and roadmap aligned with the business strategy and technology roadmaps.\n\nDevelop departmental KPIs and manage and report to these metrics.\n\nDevelop service catalogs and SLAs for services provided.\n\nMaintain applications and tools to supported versions\n\nManage client expectations for application portfolio, support and delivery.\n\nWork with cross functional IT leadership to prioritize initiatives across work areas and effective resource planning.\n\nDevelop a practical and working knowledge of business processes; interact with key business partners to recommend solutions that best meet the strategic needs of the business.\n\nMotivate, lead and develop a team of diverse individuals with a variety of experience levels and skill sets.\n\nEvaluate installed software solutions and identify areas to improve standards, simplify, and enhance functionality and/or transition to packaged solutions to improve supportability and time to market.\n\nLead analysis of leading technology, industry, and market trends to determine their potential impact on the enterprise architecture with a focus on aligning and enabling the business strategy.\n\nProvide leadership direction for the overall strategic application architecture plans, system design, and implementation.\n\nProvide broad understanding of platforms and applications across all technologies to both IT and business leadership.\n\nWork with project teams across the organization to develop and apply architectural best practices and standards, including performing a more involved advisory role on complex initiatives.\n\nDeliver application recommendations consistent with architectural standards that drive significant value back into the organization relative to IT investments.\n\nEnsure the “face of IT” and all things coming out of IT are consistent with the communication strategies and aligned with ease of use and agility principles.\n\nDevelop and apply consistent, standardized system development life cycle processes that are regularly updated through lessons learned from previous projects.\n\nUnderstand and apply development methodologies to meet service delivery objectives.\n\nEnsure Project Delivery objectives are met.\n\nCreate and maintain architectural best practices and standards that address applications, data, and technology across the Applications landscape.\n\nDevelop IT communication strategies and process optimization across the different groups touching IT (employees, business, corporate, production, etc.)\n\nManage internal application development projects to meet scope, goals, budget, schedule, resourcing and deliverables.\n\nMaintain effective communication with business partners, management and team.\n\nFollows change management processes.\n\nEffectively applies established methodology and enforces standards.\n\nEnsures the project management methodology is adhered and stores all project deliverables and documentation.\n\nLeads and may champion change management activities. \n\nSupport all applicable regulations such as SOX, HIPAA and GDPR.\n\nDevelop department Cap ex and Op ex budgets and forecasts.\n\nEnsure team is structured and resourced to meet service delivery objectives. \n\nProvide leadership and management of staff, including mentoring and career development.\n\nManage vendor relationships and contracts.\n\nOptimize resourcing to meet service delivery and cost objectives, through use of managed services, offshore resources, contractors.\n\nEnsure cross training and documentation is in place to meet service delivery objectives.\n\n\n\nWhat You’ll Bring:\n\n\n10+ years of experience implementing IT application projects with track record of handling multiple projects concurrently with successful project delivery across a broad footprint.\n\nMinimum of 10 years of experience in IT management, business analysis, solutions management or other related area.\n\nExperience with global delivery of SAAS application solutions.\n\nExperience successfully leading large, complex projects in business, IT consulting or management roles.\n\nDeep understanding of MS Project, Visio, PowerPoint, Word and Excel.\n\nBachelor’s degree in Information Technology, Business or a related field, or equivalent work experience.\n\nExperience with Financial and Operations ERP systems required, D365 preferred.\n\nExperience with Manufacturing systems preferred.\n\n Excellent client relationship skills\n\nExcellent verbal and written communication skills\n\nStrong project management skills\n\nExpert planning and organizing, decision-making and problem-solving skills\n\nVery detail oriented and organized\n\nStrong critical thinking and managerial skills, including managing of remote staff\n\nStrong interpersonal and diplomacy skills \n\nSolid working knowledge of entertainment industry (specifically, organizations similar to Deluxe) and industry context preferred\n\nDemonstrated ability to conceptualize, launch and deliver multiple IT projects on time, delivering expected business results\n\nIn-depth knowledge of the system development life cycle especially, current and emerging application development tools/platforms and application program development alternatives\n\nKnowledge of multiple technologies including system analysis and design tools\n\nWorks well under stress with tight timelines for deliverables\n\n\n\nWhat We Offer:\n\nCompetitive Pay\n\nMedical, Dental, Vision Benefits\n\nHealthcare and Dependent Care Flexible Spending Account (FSA)\n\nHealth Savings Account (HSA)\n\nRetirement Plan - 401(K)\n\nLife/AD&D Insurance\n\nShort- and Long-Term Disability\n\nPaid Parental Leave\n\nCommunity Involvement Through our Rooted in Good Initiative\n\nEmployee Resource Groups\n\nEmployee Referral Payment Program\n\nPaid Time Off (PTO)\n\nEmployee Assistance Program\n\nCommuter Benefits\n\nEmployee Product Discounts\n\n\n\n \nCuraleaf Awards and Achievements:\n2023 Ragan’s Top Places to Work\n2022 TIME100 Most Influential Companies\n2020 Cannabis Doing Good’s Good Neighbor Award\n2020 Minorities for Medical Marijuana’s Diversity & Inclusion Award\n \nFollow us on Social Media \nInstagram: @curaleaf.usa\nTwitter: @Curaleaf_Inc\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS and Consulting jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLas Vegas, Nevada, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Memora Health is hiring a Remote Commercial Enablement Manager
\nMemora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Commercial Enablement Manager. \n\nThe Commercial Enablement Manager role, reporting to the Director of Product Marketing, will have the critical responsibility of ensuring colleagues across our Commercial function are trained, enabled, and empowered to drive a superb customer experience from the start of the sales journey through program go-live. The ideal candidate will be able to identify and prioritize training needs, build and deliver enablement programs to Client Delivery, Customer Success, Revenue, and customers directly. Additionally, this role will work closely with Care Delivery, Marketing, and Product to obtain and develop content for Commercial enablement programs. Ideal candidates will not only be driven by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.\n\nPrimary Responsibilities:\n\n\n* Partner with Commercial leaders across Care Delivery, Client Delivery, Client Success, Marketing, Revenue, and Solutions Consulting to identify training needs for customer-facing colleagues.\n\n* Build high-quality, engaging internal training curriculum and materials to educate customer-facing teams on product releases, messaging and positioning changes, and general client readiness.\n\n* Develop external customer education strategy and materials focused on streamlining change management and driving end-user adoption during implementation and go-live. Aid delivery teams in execution of customer onboarding and training sessions.\n\n* Implement an accountability system, measurement strategy, and feedback process to ensure adherence to training, measure effectiveness of programs, and drive data-driven enablement strategies.\n\n* Own the enablement calendar and knowledge management process for internal and external training events, managing coordination of content/attendance and enabling easy access to customer-facing collateral.\n\n\n\n\n \n\nQualifications (Required):\n\n\n* 5+ years experience in enablement roles (e.g. sales enablement, sales coaching, customer education, product marketing) including at least one year of customer-facing experience (e.g. sales, customer success, solutions consulting)\n\n* Demonstrated success in building training content and programs to enable customer-facing teams in onboarding or ongoing training\n\n* Strong presentation and communication skills, both verbal and written, and enjoys presenting to and enabling via varied learning styles\n\n* Expert in driving clarity and seeking alignment in ambiguous environments and across functions\n\n* Experience with platforms such as Gong, Salesforce, or interactive demo vendors to build tech-driven enablement programs\n\n\n\n\n \n\nQualifications (Bonus):\n\n\n* Experience working with health systems buyers\n\n* Experience at a high-growth B2B or B2B2C health tech or SaaS startup\n\n\n\n\n \n\nWhat You Get:\n\n\n* An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually\n\n* Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup\n\n* Work alongside world-class clinical, operational, and technical teams to build and scale Memora\n\n* Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams\n\n* Improve the way care is delivered for hundreds of thousands of patients\n\n* Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans\n\n* Ownership over your success and the ability to significantly impact the growth of our company\n\n* Benefits including health, dental, and vision coverage, flexible work hours, paid parental leave, company retreats, Macbook, and a 401(k) plan with employer matching\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education and Sales jobs that are similar:\n\n
$57,500 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Clarify Health is hiring a Remote Implementation Associate
\nOur Mission\nWe exist to power better care.\n \nWe are on a mission to power better care by optimizing every patient journey. We help payers, providers, and life sciences companies deliver better care, therapies, and outcomes by delivering the most actionable patient journey insights and value-based payments platform. With Clarify, healthcare organizations benefit from big data efficiencies and self-service, on-demand enterprise insights that light the path to higher-value care.\n \nClarify is looking for an Implementation Associate within our Customer Impact team to deliver impact at our provider, payer, and life sciences customers. This position is ideal for someone with health IT implementation/professional services/customer success or healthcare management consultant who is looking to switch into an entrepreneurial, mission-driven environment. This role requires a creative problem-solver who has strong analytical and interpersonal skills and can operate effectively in a fast paced and ever-evolving environment.\n \nDoes this sound like you?\n· You have an enthusiastic, analytical, detail-oriented, collaborative, project-management oriented mind.\n· You are a doer at heart - you love rolling up your sleeves to dig into the nitty-gritty details. \n· You love managing project details, you are methodical and you always follow-up, yet you never lose sight of the big picture or timelines. \n· You love working with customers - even challenging customers - and you have a customer-first mindset. You are willing to go to bat for your customers and can articulate their needs clearly and succinctly\n· You are technically savvy, analytical, and can learn (and teach) new software applications to others.\n· You are an excellent communicator in all directions. You keep you manager apprised of status without being asked, you coordinate coverage with peers and teammates, and you tailor your communication to the specific audience at hand.\n· You value working with hardworking, curious, and supportive teammates, and cross-functionally with other teams.\n· You embrace change as an opportunity to learn.\nYou believe diversity of thought improves our outcomes.\n\n\n\n\n\nThe role: \n* Support the delivery of multiple, complex SaaS implementations and/or professional services engagements, per our customer’s needs and objectives\n* Collaborate closely across Clarify’s sales, product, data science, engineering, and development teams to enhance Clarify's platform, especially based on feedback from customers\n* Engage with customers, including facilitating customer meetings, conducting virtual and/or live trainings and workshops to support change management\n* Help maximize NPS, customer satisfaction, and revenue recognition through meeting/exceeding individual and team goals\n* Contributing to development and enhancement of the Clarify platform, especially based on inputs and feedback from customers\n* Establish and develop strong, credible relationships with current and potential future customers and expanding our support for those customers\n* Work directly with CI Leadership team to support business across our 3 verticals: provider, payer, and life sciences\n* Demonstrate healthcare, provider, payer, and/or life sciences knowledge and functional project management and analysis skills to build credibility with internal and external stakeholders\n* Project lead roles, staffing on higher visibility and higher complexity projects, increased contribution to internal initiatives and training including internal projects.\n* Lead engagements (internally and externally) for straightforward and low to medium priority customers\n\n\n\nWhat we are looking for: \n* We are always looking for new team members who will contribute to our culture and have a strong passion for impact.\n* Passion for Clarify’s mission and making a difference in healthcare\n* Pride in prioritizing our customers above all else and delivering exceptional experiences to our customers every step of the way\n* Undergraduate degree from a top-tier college/university\n* 2-4 years of relevant work experience (e.g., top consulting firm, healthcare analytics/technology, SaaS)\n* 2-4 years of healthcare provider, payer, and/or life sciences experience (strongly preferred)\n* Strong analytical problem-solving skills and ability to distill critical insights (advanced Excel and Powerpoint skills critical; SQL skills also mandatory)\n* Self-motivated, organized, and capable of managing multiple responsibilities to successful completion\n* High attention to detail and ability to produce high quality outputs\n* Demonstrated flexibility and adaptability relative to thriving in ambiguous, constantly changing, high-pressure environments\n* Ability to build strong relationships and foster teamwork with customer and internal team members\n* Ability to work collaboratively in an interdisciplinary team environment\n* Ability to communicate complex ideas effectively, both verbally and in writing \n\n\n\nWhat we offer you: \n* Competitive compensation (base + bonus + equity)\n* Quality health insurance\n* Traditional 401K plan\n* Vision, dental, disability and life insurance\n* Flexible Spending Accounts and Commuter Benefits\n* Generous PTO\n* Flexibility\n* Monthly wellness stipend\n* Remote friendly\n* A collaborative workplace, which will challenge you and celebrate your work\n* A chance to learn with and from interesting and enthusiastic colleagues\n\n\n\n\n$80,000 - $95,000 a year\n\n\nDon’t meet every single requirement? At Clarify we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!\n \nWe believe that a happy, diverse, and impact-driven team is critical to our mission of transforming healthcare. Having a diverse team allows us to bring more ideas to the table when working on lighting the path to higher-value care. We embrace employees and applicants of all backgrounds, including those of traditionally underrepresented groups. With this in mind, we do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, the basis of disability, homelessness, reproductive health decisions or any other federal, state or local protected class. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting and Excel jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote- US
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Cority is hiring a Remote Bilingual Technical Consultant
\nCority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works. \n \nFor over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world. \n \nThe company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.\n\n\n\n\n\n\n\n\n\nPRIMARY RESPONSIBILITIES\n* Act as the primary technical liaison between Cority Client Service Consultants and clients during a project. This includes but is not limited to project meetings where technical discussions regarding database conversion (data mapping development and support to programming for SQL Script writing), review of client legacy systems for integration to Cority via proprietary web service tools, advanced security configuration, defining workflow logic through business rule and advanced report development.\n* Liaise with product/programming and consulting team to expedite resolution of high priority issues identified during the implementation ensuring client satisfaction and delivery of resolved technical issues or new enhancements required for a client’s Go Live. Gather technical information to provide context around technical troubleshooting that may be required during an implementation. Track and maintain bugs/findings during the implementation using JIRA.\n* Assist in client business process review sessions (on-site or remote), provide support for any in-scope technical requirements, and assist in development of any project documentation\n* Provide Technical Subject Matter Expertise for implementing the Cority application to meet client requirements regarding application authentication (SSO, LDAP, LDAPS, MFA), Data Clean-up tasks for historical data (Web Service tools or SQL Scripts), integrations between client and Cority systems (Web Service Tools (using SOAP / REST API’s), SQL Scripts with FTP / SFTP), understanding of HL7 file format and MIRTH Connect middle wear and any other in-scope technical tasks required for a successful implementation. Establish, in conjunction with the lead Client Service -=Consultant and the client, a plan for management of the project implementation including intervention where timeline milestones are being delayed or missed.\n* Define and document technical requirements in the form of Change Requests (Change Control Documentation) when applicable. Provide experience to clients and support development of test cases and validate changes in software through design reviews to confirm software changes meet client expectations and requirements. Where necessary validate the specifications with the programming and product team.\n* Conduct System Administrator and advanced Business Intelligence Reporting training sessions for client system administrators and other technical leads.\n* Provide application enhancement suggestions to Product Management for the core product by means of in-depth business / technical needs analysis from the client and assessing viability of use for other Cority clients.\n\n\n\nEDUCATION:\n* A graduate of a university program in occupational health & safety, industrial hygiene, business administration or computer science or a related program with equivalent work experience. Industry experience in the field of Sustainability or EHSQ is highly recommended. Experience with the Cority software is desired.\n\n\n\nEXPERIENCE:\n* Working Knowledge of technical tools such as Relational Database Management Tools (SQL or Oracle), Web Service Utilities (using SOAP or REST API’s), SSO Platforms (ADFS, Shibboleth, Ping Federate, etc).\n* Working knowledge with Java Script, PowerShell, Visual Basic for Applications (VBA).\n* Experience with MIRTH or other middleware tools for converting CSV to HL7 is a strong asset.\n* Must have strong Organizational and Time Management skills.\n* Must be able to understand and communicate the role of technology in the delivery Of a SaaS based solutions.\n* Must have a knowledge of system development life cycles (SDLC)\n* Must have the ability to work independently as well as with a team.\n* Must have excellent interpersonal and communications skills.\n* An ability to mentor team members and resolve conflicts considered a strong asset.\n* Ability to speak French is required.\n* May be required to Travel.\n\n\n\n\n\nCority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email to [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Consulting and Java jobs that are similar:\n\n
$57,500 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
BetterUp is hiring a Remote Enterprise Customer Success Manager EMEA
\nLet’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. \n\nWe do. We can’t cram it all in here, but you’ll start noticing it from the first interview. \n\nEven our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. \n\nThis makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.\n\nJoin us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. \n\nIf that sounds exciting—and the job description below feels like a fit—we really should start talking. \n\nThe EMEA Customer Success Manager role contributes to the mission of BetterUp by serving our accounts with a deep understanding of the evolution of their partners’ business strategy and operations through ongoing discovery and knowledge development. The CSM leads the end-to-end journey from design through value and outcome storytelling. The CSM will reinforce BetterUp’s vision of transformation as a trusted advisor, aligning the Human Transformation Platform narrative to the customer’s People strategy while constructively challenging to maximize BetterUp value and impact. Leadership skills, client service orientation, strategic consulting, project management, relationship mastery, problem-solving, and storytelling are the core skills exercised in this role.\n\n\nWhat you’ll do:\n\n\n* Build rapport with and expand customer/executive sponsorship and champions, aligning internal BetterUp resources to further relationships and account health. \n\n* Be a true champion of account health, taking action on early warning signals; escalates to leadership appropriately. Ensures best-in-class program engagement across all programs regardless of size, teeing Account Management partners up for expansions well ahead of the renewal period. \n\n* Create thoughtful, value-based business recommendations that help customers maximize value; make internal recommendations on customizations or ways to serve globally while balancing ROI, scale, and time to market. \n\n* Drive problem-solving and risk mitigation strategies, engaging cross-functional partners to get results. \n\n* Manage relationships with program sponsors and day-to-day partners while teaming with AM to increase the breadth and depth of relationships. Become a true advocate of your customer’s best interest internally at BetterUp as well as with the customer’s of BetterUp.\n\n* Understand customer strategy and challenges; align BetterUp’s Human Transformation Platform with their internal narrative and desired outcomes to maximize insights and value.\n\n* Contribute to the evolution of our product & product functionality, product marketing, and internal and customer best practices \n\n\n\n\nIf you have some or all of the following, please apply:\n\n\n* Previous experience building deep relationships with customers, stakeholders, and client teams. Must have previously served as the main point of contact for customers. \n\n* Strong experience keeping customers’ expectations grounded in reality, and pushing back while maintaining a positive relationship. Must be able to be prescriptive, consultative, and credible. \n\n* Project management experience and/or experience managing multiple projects with separate stakeholders at once.\n\n* Must have demonstrated ability to build industry or company-specific knowledge and business acumen and engage with senior leadership of large organizations.\n\n* Strong experience inspiring customers to do something different. Should have experience consulting or managing customers in a solution that required behavior change of end-users. \n\n* Experience in the HCM SaaS space or Talent disciplines is highly valued, though not required.\n\n\n\n\nBenefits:\n\nAt BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. \n\n\n* Access to BetterUp coaching; one for you and one for a friend or family member \n\n* A competitive compensation plan with opportunity for advancement\n\n* Flexible paid time off\n\n* Per year: \n\n\n\n* All federal/statutory holidays observed\n\n* 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)\n\n* 5 Volunteer Days to give back\n\n* Learning and Development stipend\n\n* Company wide Summer & Winter breaks \n\n\n\n* Year-round charitable contribution of your choice on behalf of BetterUp\n\n\n\n\nWe are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.\n\nBetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\n\nWe value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to [email protected]\n\n#LI-Remote\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Consulting and Senior jobs that are similar:\n\n
$57,500 — $92,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
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Agiloft is hiring a Remote GTM Field Operations Analyst
\nAgiloft was named a Leader in the 2023 Gartner Magic Quadrant for Contract Life Cycle Management for the fourth year in a row. Contract Lifecycle Management (CLM) is one of the fastest-growing areas of enterprise sales, with a TAM projected to climb from $2B to $7B in the next 5 years. \n \nThe Agiloft Contract Lifecycle Management platform has won dozens of awards, including the Editor's Choice award from PC Mag, for the past five years in a row. \n \nAgiloft has a highly differentiated value proposition which is uniquely appealing to enterprises: pre-built applications with a deeply configurable, no-code platform for integrated Business Process Management throughout an organization. \n \nAgiloft is pioneering the applied use of Artificial Intelligence to enable next-generation business commerce at organizations ranging from small enterprises to U.S. government agencies and Fortune 100 companies. \n \nAdditionally, 99% of employees who commented on Glassdoor would recommend Agiloft to a friend.\n\n\nPosition Overview\n\n\nThe GTM Field Operations Analyst is a high-impact role at Agiloft who: \n\n\nInnovates constantly our analyses, processes, and systems so we can always be one step ahead of our fast-paced GTM team needs. \nUncovers data-driven insights that have immediate impact in our Field execution and sustain our top-line growth and retention.\nWorks cross-functionally with a “one-team” mind-set with other departments, including our Finance, IT and HR teams. \n\n\n\nJob Responsibilities\n* Work with the Field to uncover areas of revenue opportunity in our customer and prospect base \n* Supports GTM Operations Functional leads with Planning/Budgeting \n* Optimize the Field experience in Salesforce and other relevant systems, partnering with Sales Enablement and IT \n* Act as Business Analyst in the implementation and optimization of various GTM tools, translating Field needs into business requirements for the IT team \n* Support in developing and maintaining formal reporting packages for Management and Board use \n* Know the forecasting process and work to make our forecasting more accurate \n* Document processes and methodologies \n* Interpret, evaluate, and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making \n* Create operational efficiencies through process automation and optimization to help drive growth and scalability \n* Contribute in operational efforts to provide data and reporting that will provide sales managers with insights to run their teams effectively \n* Maintain clean system data to provide the most accurate reporting (data normalization / standardization) \n* Build and maintain cross functional relationships with supporting sales functions \n* Other duties as assigned \n\n\n\nRequired Qualifications\n* Bachelor’s Degree in Finance, Economics, Mathematics, or a related field \n* 1 to 3 years’ operating in high growth environments, particularly in the technology industry, management consulting and/or investment banking. Experience in SaaS is a plus. \n* Fluent Salesforce user: complex dashboards & reports, custom report types, calculated fields, workflows (admin certification a plus) \n* Exceptional quantitative and MS Excel skills (sumifs, index/match and vlookup, pivots) \n* A solid understanding of data visualization techniques \n* Intermediate or higher Tableau, Domo or Power BI skills is a plus \n* Python or R programming language for data analysis and statistics is a plus \n* Excellent written and verbal communication skills. \n* Strong attention to detail \n\n\n\n\n\nEnsuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at [email protected].\n \nApplicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Salesforce, Consulting, Excel and Sales jobs that are similar:\n\n
$50,000 — $70,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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