\nAbout the Internship\n\nLogicGate’s Internship Program is designed and tailored for college students/recent grads from various disciplines to gain real world work experience in a fast-paced, high growth, open and diverse environment.  This program will give you exposure to leading edge technology, provide valuable work experience, career coaching, and mentorship. From the time an application is submitted, to the end of the summer internship, students will be supported to learn and grow their strengths, abilities, and potential.\n\nProgram Details:\n\n\n* 10 weeks internship starting on June 3rd, 2023 through mid/late August 2024, exact end date would depend upon your school schedule\n\n* Receive hourly pay of $28 / per hour \n\n* Chicago based individuals are welcome to come to the office and have opportunities to connect with your Team and other workgroups\n\n* Gain meaningful work experience in field of study, participate in special projects, social events, and more!\n\n* Assigned to a mentor to guide you throughout your internship and beyond!\n\n\n\n\nProgram Eligibility:\n\n\n* You are enrolled full time in an accredited college or university as a Junior or Senior or have recently graduated.\n\n* Are available to work 40 hours per week during the summer\n\n* This position is not eligible for sponsorship \n\n\n\n\nThis is a great opportunity for a rising senior to gain exposure and hands-on experience in a high-growth startup environment. You’ll be a great fit if you enjoy cross-functional collaboration and are excited to build strong partnerships with engineering, UI/UX design, marketing, customer success, and leadership to deliver value to our customers.\n\nHow you’ll spend your time:\n\n\n* Virtual events planning: work with Marketing and Sales teams to bring unique and valuable virtual event experiences to our customers and future customers\n\n* Reporting and analytics: work with our operations teams to make sure we’re creating the best campaigns and the highest quality demand\n\n* Customer advocacy: help source customer quotes, testimonials, and value metrics to build out voice of customer database  \n\n* Customer Lifecycle: partner with Marketing, Sales, and Customer Success to identify areas and build upon customer nurture programs for various segments to support customer engagement, awareness and satisfaction \n\n* Demand Generation and Integrated Campaigns: support all key areas of demand gen and campaign planning, from ideation to reporting \n\n* Community: help create content and drive engagement within LogicGate’s customer-only community \n\n\n\n\n We get excited about you if you:\n\n\n* Working towards a Bachelor's in Marketing with a planned graduation of Spring 2024 or have recently graduated.\n\n* Cumulative 3.0 GPA in good academic standing\n\n* Problem solving with empathy, combined with knowledge of user experience best practices and logic.\n\n* You are a strong communicator and believe in open collaboration in teamwork.\n\n* You care deeply about getting the details right in order to ship a great product.\n\n* You are driven by the needs of our users balanced by the goals of business when planning and executing projects.\n\n* You are enthusiastic about untangling complex problems and turning them into simple, impactful solutions.\n\n* You have a love for learning and exercising curiosity.\n\n* Experience with MarTech such as Salesforce and Salesforce Marketing Cloud are a plus!\n\n\n\n\n\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Senior, Junior, Marketing, Sales and Non Tech jobs that are similar:\n\n $50,000 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States

\n*** English Version Below ***\n\n\nLes voyages vont bien au-delà de leur destination ; ils sont tissés de chaque souvenir que l'on crée en chemin. Notre engagement consiste à redéfinir l'avenir du voyage en collaborant avec plus de 200 compagnies aériennes, établissements hôteliers, sociétés de croisières, réseaux ferroviaires pour voyageurs et services financiers, dans le but de créer de nouvelles sources de revenus significatives grâce à des expériences client exceptionnelles. Fondés sur nos valeurs fondamentales d'ambition, d'innovation et de collaboration, nous sommes constamment poussés à repousser les limites, à surpasser les attentes et à exploiter le meilleur de chacun. Nous favorisons une culture qui repose sur la conviction que notre force réside dans notre unité, travaillant ensemble pour bâtir un avenir extraordinaire dans l'univers du voyage. Joignez-vous à nous pour transformer les voyages quotidiens en expériences véritablement extraordinaires.\n\n\nÀ PROPOS DU POSTE:\nNous recherchons un Administrateur expérimenté de Sales et Service Cloud pour rejoindre notre équipe. En tant qu'expert Salesforce, vous jouerez un rôle crucial dans la configuration, la personnalisation et le soutien continu de nos applications Sales et Service Cloud.\n\n\nCE QUE VOUS FEREZ :\nSous la responsabilité du responsable des applications opérationnelles, vous serez responsable de ce qui suit :\n\n\n• L'administration quotidienne de l'application - gestion des accès, maintenance et mises à jour avec les parties prenantes, utilisateurs internes et externes.\n• Travailler avec les parties prenantes pour personnaliser les applications Sales et Service Cloud en fonction des besoins commerciaux.\n• Vous créerez, gérerez et distribuerez des rapports et des tableaux de bord dans Salesforce ainsi que des applications de reporting externes.\n• Vous gérerez les applications intégrées, en veillant à ce que le flux de données soit conforme et précis, et que les utilisateurs soient formés de manière appropriée sur les nouvelles applications intégrées.\n• Mener la transition des flux de travail traditionnels et du Process Builder vers Salesforce Flows, en garantissant une approche rationalisée et évolutive de l'automatisation des processus métier.\n• Fournir un support Salesforce aux utilisateurs internes, y compris la formation, la documentation et le débogage des problèmes.\n• Rester à jour avec les versions Salesforce et les nouvelles fonctionnalités, en faisant des recommandations pour leur adoption et leur mise en œuvre au sein de l'organisation.\n\n\nVOUS ÊTES UNE PERSONNE AVEC:\n• Diplôme en informatique, technologie de l'information ou domaines connexes.\n• Expérience prouvée de 2 ans ou plus en tant qu'administrateur Salesforce, spécifiquement avec Sales et Service Cloud - de préférence avec des certifications.\n• Compréhension de la structure des données, de la manipulation des données et des formules Excel avancées.\n• Fort penchant pour l'apprentissage de nouveaux outils et technologies.\n• Attention aux détails et précision, et solides compétences en résolution de problèmes.\n• Expérience dans la priorisation et la gestion de plusieurs projets.\n• Capacité à créer et à personnaliser des rapports et des tableaux de bord dans Salesforce pour visualiser les données et fournir des informations aux parties prenantes.\n\n\n\n\nCE QUE VOUS AIMEREZ CHEZ NOUS:\n🏦 REER de contrepartie\n🏥 Plans de santé complets\n📅 Programme de congés payés flexible\n✈️ Allocation d’expérience de voyage\n🧘 Crédit annuel pour bien-être\n🥗 Événements d'équipe et déjeuners mensuels\n💻 Allocation pour des fournitures de bureau / transport\n🌅 Programme de travail à distance\n🍼 Programme de prime de congé parental\n🌍 Passeport pour l'aventure\n\n\nNOTRE PROCESSUS:\nPlusgrade est un employeur offrant des chances égales et s'engage à fournir un processus de recrutement accessible. Nous accueillons les candidatures de toutes les personnes qualifiées et nous sommes engagés à offrir des opportunités d'emploi égales, quel que soit l'identité ou l'expression de genre, la race, l'origine ethnique, la croyance, le lieu d'origine, l'âge, le sexe, l'état civil, le handicap physique ou mental, l'orientation sexuelle et toute autre catégorie protégée par la loi. Sur demande, nous fournirons un hébergement pour les candidats handicapés.\n\n\nNous croyons en la diversité et l'inclusivité, c'est pourquoi notre processus d'entrevue est conçu pour offrir une expérience de candidat positive et garantir que chaque candidat est évalué de manière égale. Toutes les candidatures seront examinées par notre équipe de talents et le ou les candidats retenus passeront par le processus de recrutement suivant:\n\n\n• Entrevue téléphonique avec le recruteur\n• Entrevue avec le responsable de l'embauche\n• Test pratique à domicile ou exercice de codage à distance (le cas échéant)\n• Entrevue en équipe\n\n\nTous les candidats recevront des commentaires, qu'ils réussissent ou non toutes les étapes de notre processus d'entrevue. Toutes vos informations seront confidentielles.\n\n\n\n\n\n\n\nTravel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.\n\n\nABOUT THE ROLE:\nWe are looking for an experienced Sales and Service Cloud Administrator to join our team. As the Salesforce expert, you will play a crucial role in configuring, customizing, and providing ongoing support for our Sales and Service Cloud applications.\n\n\nWHAT YOU WILL BE DOING:\n\n\nReporting to the Manager, Operations Applications, you will be responsible for the following:\n\n\n• The day-to-day administration of the application - managing access, maintenance and updates with stakeholders, internal and external users. \n• Working with stakeholders to customize Sales and Service Cloud applications based on business requirements.\n• You will create, manage and distribute reports and dashboards within Salesforce as well as external reporting applications\n• You will manage the integrated applications, ensuring the flow of data is compliant and accurate, and that users are appropriately trained on newly integrated applications.\n• Lead the transition from traditional workflows and Process Builder to Salesforce Flows, ensuring a streamlined and scalable approach to business process automation.\n• Provide Salesforce support for internal users, including training, documentation, and issue debugging.\n• Stay up-to-date with Salesforce releases and new features, making recommendations for adoption and implementation within the organization.\n\n\n\n\nYOU ARE SOMEONE WITH:\n• Degree in computer science, information technology, or related fields.\n• Proven 2+ years experience as a Salesforce Administrator, specifically with Sales and Service Cloud - preferably with certifications\n• Understanding of data structure, data manipulation and advanced excel formulas\n• Strong acumen for learning new tools and technologies\n• Attention to detail and accuracy and Strong problem-solving skills.\n• Experience in prioritizing and managing multiple projects.\n• A loader or Salesforce Import Wizard for efficient data management.\n• Ability to create and customize reports and dashboards within Salesforce to visualize data and provide insights to stakeholders.\n\n\n\n\nWHAT YOU’LL LOVE ABOUT US:\n🏦 RRSP/401(k) Matching \n🏥 Comprehensive Health Plans \n📅 Flexible Paid Time Off\n✈️ Travel Experience Credit \n🧘 Annual Wellness Credit \n🥗 Team Events and Monthly Lunches\n💻 Home Office/Commuter Credit \n🌅 Work From Anywhere Program \n🍼 Parental Leave Top Up \n🌍 Adventure Pass\n\n\n\n\nOUR PROCESS:\nPlusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.\n\n\nWe believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:\n\n\n• Recruiter Phone Interview \n• Hiring Manager Interview\n• Take-home Assessment or remote coding exercise (if applicable)\n• Team Interview \n\n\nAll candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. All your information will be kept confidential.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Sales and Non Tech jobs that are similar:\n\n $45,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMontreal, Quebec

Vonage Mission\nVonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Customers like Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.\nWhy this role matters\n\nAs a Senior Pricing Analyst (SG) , you will provide direct support & guidance to the Sales Teams in all commercial aspects of deals with existing and prospective customers, including pricing quotations. The candidate will also be responsible for bringing together Sales, Marketing, Operational managers, Product managers, Finance and Legal team members to develop and execute Vonage’s pricing strategy, and facilitate the on-boarding process of customers.\n\nYour contribution will be essential to win deals, increase Vonage market share and grow the revenue stream.\n\nIF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW...\nWhat you'll do\n\n\n\n* Works with Sales Teams in building price quotes for customers, including our largest and most strategic accounts\n\n* Actively collaborate with Operations entities, Finance, Legal, Product teams to optimize the on-boarding process of customers\n\n* Provide analysis around trends in customer requests and pricing. Take action on trends revealed, driving changes in pricing and costs\n\n* Streamline and improve business practices, including tools, templates and processes, to increase the efficiency of the Deal Desk team\n\n* Train and advise Sales and any other stakeholders on pricing, quoting, on-boarding process and best practices\n\n* Mentor more junior team members in developing competitive commercial offers\n\n* Define and manage projects to deliver further operational efficiencies\n\n\n\n\n\n What is required for this role \n\n\n* \n\nBachelor’s degree required; Business, Economics, Math or Engineering undergrad majors preferred\n\n\n* \n\n5+ years of experience in a rapidly changing, deadline-based position involving daily interaction with multiple levels of management and peers\n\n\n* \n\nStrong analytical skills\n\n\n* \n\nExcellent communication skills\n\n\n* \n\nProblem solving\n\n\n* \n\nExcellent Excel skills and data manipulation\n\n\n\n\n\nWhat you'll bring\n\n\n\n\n* You are a self-starter, initiator\n\n* Customer focused - Always thinks first about the needs of his/her internal customers.\n\n* You are delivery-focused\n\n* You are curious and informed - Stays on top of the latest in product, pricing, and industry news\n\n* You are structured in your approach\n\n* You are not afraid to challenge authority to get things done\n\n* You put the company objectives ahead of your own\n\n* Comfortable in a fast pace, global & multicultural environment\n\n\n\n\nWhat's in it for you\n\nIn addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.\n\nNote: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.\n\n#LI-SL1\n#LI-REMOTE \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance, Cloud, Math, Senior, Excel, Sales and Non Tech jobs that are similar:\n\n $30,000 — $60,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSingapore

Please note: UK Hours\nVonage Mission\nVonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Our Customers depend on our APIs and SDKs to connect with their customers all over the world, and rely on our contact centre and back office solutions to improve their interactions with end customers by ensuring quick and efficient engagement. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.\n\n\n\n\n\nWHY THIS ROLE MATTERS\n\nWe are currently looking for a  Customer Operations Manager, who will provide direct support and guidance to the Sales team, while working cross functionally with our Deal Desk, Pricing Implementation, Finance, and other operational teams. The Customer Operations Manager will develop subject matter expertise on pricing models and processes to resolve customer disputes,  work on root cause analysis for systemic issues causing disputes and help facilitate the remediation of those gaps. The role is an individual contributor role within a small operational team. The role requires attention to detail, process orientation,  problem solving, and the ability to break down complex problems into easily understandable steps and instructions. Your contributions will be  key to delivering best in class customer experiences.  \n\n \n\nWHAT YOU WILL DO\n\n\n* Investigate customer invoice disputes through data analysis. Negotiate goodwill credit with the sales team and customer.\n\n* Actively collaborate with cross functional teams (Operations, Sales, Support, Finance, Legal, Product, Carrier Services) to resolve any invoice dispute or other customers’ commercial or financial issues.\n\n* Lead root cause analyses, working with stakeholders to identify systemic process or knowledge gaps leading to errors in billing. \n\n* Facilitate and project manage any remediation plans originating from the root cause analysis\n\n* Support internal or external customer requests in collaboration with our operational teams, to improve customer experience\n\n* Deliver best in class internal and external customer support\n\n\n\n\n \n\nWHO WE ARE \n\n\n* An organization for the 2020s. We are flexible, supportive, professional, creative, and demanding\n\n* A global team of smart, imaginative and self-motivated people working in a fast paced environment. \n\n* Problem solvers and technology disruptors. We lead change, seek out new ideas and different views. We want big and bold ideas to anticipate future needs. \n\n\n\n\n \n\nYOU ARE \n\n\n* Fluent in English.Degree education. Bachelor’s degree required, preferably in Business. Numerate and literate, with advanced excel skills. You are a formula wizard, comfortable with using formulas to help you analyze data sets and find inconsistencies and solutions. \n\n* A junior project manager, with exceptional ability to balance competing priorities, manage stakeholder relations, communicate milestones,  and keep projects on track. \n\n* Process oriented and adaptable. You can juggle multiple steps in complex process maps, whilst delivering on tight deadlines. \n\n* Customer focused, always thinking about how to improve tools and customers for your internal and external customers.\n\n* Collaborative and friendly. You excel at communicating with diverse stakeholders. \n\n* A problem solver. You proactively identify gaps and challenges, pitching solutions. You are curious and enjoy diving into complex issues and investigating until the root cause is identified and a plan to fix defined. \n\n* Comfortable in a fast pace, global & multicultural environment.\n\n\n\n\nNice to have\n\n\n* Top notch Salesforce skills \n\n* Experience in a tech company\n\n* Familiarity with G-Suite\n\n\n\n\n\n\n\n\n\n\n\n\n \n\nWhat's in it for you\n\nIn addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.\n\nPERKS\n\n●  Discretionary unlimited paid holidays\n\n●  Matched pension\n\n●  Life assurance\n\n●  Income Protection\n\n●  Payroll Giving for Charities\n\n●  Private Medical\n\n●  Dental & Eye Cover\n\n●  Gym Membership Loan\n\n●  Flexible working hours\n\n●  Work laptop\n\nNote: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.\n\n \n\n#LI-MB1\n\n#LI-REMOTE \n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Cloud, Excel, Sales and Non Tech jobs that are similar:\n\n $40,000 — $65,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBangalore, Karnataka, India