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Browse Remote in July 2020 at companies like Invoca and Help Scout while working as a Ops Engineer or Site Reliability Engineer. Last post

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Browse Remote in July 2020 at companies like Invoca and Help Scout while working as a Ops Engineer or Site Reliability Engineer. Last post

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Invoca


Site Reliability Engineer

Site Reliability Engineer


Invoca


devops

sre

linux

chef

devops

sre

linux

chef


๐Ÿ‘ 2,115 viewed | โœ๏ธ 32 applied (2%)
Invoca offers an unusually valuable engineering experience. You will be part of a team of world-class Operations Engineers deploying code to our production SaaS platform and public cloud infrastructure multiple times per day. Our remote-first team is committed to upholding high standards via modern methodologies of agile software deployment, test-driven development, and DevOps.\n\n# Responsibilities\n * Work on solutions for challenging problems, including:\n * Highly available architecture\n * Large scale data warehouses\n * Scalable and reliable VoIP telephony\n* Exhibit an exceptional diligence to automate processes.\n* Practice sustainable incident response and blameless postmortems.\n* Participate in peer code reviews, design reviews, production on-call rotation, standups, retrospectives, mentoring 1-on-1s, root cause analyses, and more.\n* Focus on the whole production stack; building, maintaining, and monitoring systems that a wide range of internal and external customers are using.\n \n\n# Requirements\n* A systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.\n* Previous experience with a production-like environment, troubleshooting and supporting Linux operating systems and Internet-based applications\n* Demonstrable experience with a Public Cloud provider (e.g. AWS, GCP, Azure) and/or Containers (e.g. Docker, Kubernetes)\n* Hands-on experience with Configuration Management (e.g. Chef, Ansible, Puppet) and/or Infrastructure as Code (e.g. Terraform, CloudFormation).\n* A desire to create and write elegant, scalable, and maintainable tools and solutions.

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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

Help Scout


Ops Engineer

verified
Americas

Ops Engineer


Help Scout

Americas

aws

linux

git

chef

aws

linux

git

chef


๐Ÿ‘ 1,219 viewed | โœ๏ธ 54 applied (4%)
As a member of our Ops team, you will be at the heart of nearly every application, tool, and service at Help Scout. The work you do everyday will reflect the team mission: Ensure uptime and security across all of our applications while developing and supporting tools to enable customer bliss. While the mission might be straightforward, anyone who has delivered high availability services and developer tooling at scale, knows this is no simple task. \n\nTo help us with our mission, we are seeking an experienced Ops Engineer to join our team. You will have a direct impact on Help Scoutโ€™s success, while helping more than 8,000 businesses around the world. While customers [love our product](https://www.helpscout.net/customers/), it means nothing if they can't access our services with great performance.\n\n# Responsibilities\n **Technologies we work with**\n\n* AWS, Linux (Ubuntu/CentOS), Chef, Git/Github, RabbitMQ, AWS Aurora MySQL & PostgreSQL, MongoDB, Redis, Jenkins, Docker/Compose, New Relic, Sensu, PagerDuty, Ruby, Go, Python, Java, and PHP.\n\n**About the role**\n\n* Youโ€™ll be working on a small team of six (that includes one of our co-founders) and in collaboration with our software developers to build, deploy, secure, manage, and optimize highly-available, fault-tolerant, and horizontally scalable systems in AWS.\n* Ideally, we are looking to add more coverage to the(UTC-5) timezone, but we are open to candidate in UTC-6,-7, or-8 if you are willing to time shift to accommodate the preferred timezone.\n* Our engineering teams communicate mostly via Slack and are committed to [remote, agile development](https://www.helpscout.net/blog/agile-remote-teams/). When your code is ready, youโ€™ll create and send a pull request with test cases and tag your team for review. \n* We are investing heavily in continuous integration and delivery and strive to uphold immutable infrastructure standards. \n* Youโ€™ll work autonomously for the most part and we trust you to get work done when/where you can be productive.\n* In order to ensure excellent service to our customers, you will be part of our rotating on-call team.\n\n**A note about on-call**\n\n* The 5-week rotation follows this format: 1 week on backup on-call(which rarely sees much action), 1 week of being on-call, followed by a 3 week hiatus from on-call.\n* Our on-call shift is not particularly wearisome, but as a thank you for carrying the weight for the week, the day following your shift is a free day off if you want to take it. We want you happy, healthy and well-rested! \n\n# Requirements\n* You have a deep understanding of what it takes to run SaaS at scale and have a solid understanding of Linux systems and networking; from kernel to shell, system libraries, file systems and client-server protocols.\n* You have a growth mindset, a passion for learning, and are willing to lean into discomfort for the good of our customers and product. \n* You are proficient and comfortable in the AWS ecosystem.\n* Security engineering is near and dear to your heart; you build with and advocate for a security mindset when implementing new features and infrastructure.\n* You are adept at automating service and infrastructure configuration via industry standard tools(E.g. Chef, Terraform).\n* You have experience building continuous deployment and testing tools. Bonus points if youโ€™ve built and managed a containerized production deployment environment at scale. \n* You have experience working with MTAs(e.g exim, postfix) and SPAM filtering(e.g. rspamd, SpamAssassin)\n* You have experience building continuous deployment and testing tools. Bonus points if youโ€™ve built and managed a containerized production deployment environment at scale. \n* You became an engineer because you like building systems, tools or products that help people.\n* You design and build systems that work well and fail gracefully.\n* You write code and scripts that other engineers can easily read and understand and you welcome reviews and feedback from your peers. You are comfortable writing tests and you thoroughly verify your work before you deploy. \n* Youโ€™re a great communicator and have an excellent command of written and spoken English.As a remote company, we rely on clear communication for collaboration and execution. \n* You believe remote teams are the future of work, or are at least excited about the idea. You have experience working with remote teams or can adjust your work and time-management style to be remote-friendly.\n* You are helpful and empathetic and care about building on our company culture that embraces these qualities.\n\n#Location\n- Americas

See more jobs at Help Scout

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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