\nAre you ready to power the World's connections?\n\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply.  Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\nAbout the role:\n\n\nJoin our friendly, fast-moving Docs team in delivering content that helps our users succeed in their goals. \n\n\nWe’re an international group of writers and engineers with remote-savvy processes and tools, who pride ourselves on sharing knowledge. We own the docs site, from the foundational platform, through supporting contributions from across the company, to leading initiatives that advance our content and usability. We take the responsibility of that ownership seriously and are continuously striving to improve. \n\n\nOur products are evolving and our content does as well. So, in addition to the usual tech writing tasks, we’ll also take a step back to envision new content structures and new ways to present information. We aren’t afraid to tear things apart and put them back together in a completely different way.\n\n\nWe’re looking for a Senior Technical Writer who is excited by having a variety of projects in their queue, who is either comfortable with or wants to learn a docs-as-code delivery model, and who is ready to be an integral part of a rapidly growing company.  \n\n\nWhy should you want to work at Kong?  \n\n\nMarket Opportunity \nWe are on a quest to build a $10b+ software company over the next few years and need YOUR help!\nWhy APIs Matter? APIs have been enabling innovation for decades!\nStrong VC team, Series D, strong year-over-year revenue growth!\nTechnical Leadership - We are recognized as the leader in innovation in the connectivity space.\nMarco, our CTO/co-founder - “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021\nWe are the leading innovator in the connectivity space!\nAmazing Team & Culture - Come be a "Konger" and find out what we mean.\nGreat Place to Work Certified in 2020 & 2021 Best Workplaces in 2022\nCustomer Fireside Chat with Rabobank | API Summit 2023\nBuilding Great Products - Learn why the world's largest companies love our tech!\nKong Named a Leader in the 2023 Gartner Magic Quadrant\nOver 250m+ downloads of our open-source API gateway!  Over 60k+ stars on GitHub between Kong API and Kong Insomnia!\n\n\n\nWhat You'll Do:\n* Author, edit, test, and deliver content for on-premises and cloud environments that have frequent updates. \n* Revise, restructure, and edit existing content to improve usability.\n* Write deployment and configuration guides, user guides, API and command references, tutorials, and best practices guides.\n* Interact with and test automation scripts.\n* Manage our open-source Github repositories.\n* Collaborate with fellow writers, engineers, product managers, and UX designers to develop clear and concise technical content.\n* Collaborate with technical support staff, field specialists, and the community to develop and edit contributed content for technical accuracy, grammar, usage, and style.\n* Contribute to information architecture, and internal development processes, and help manage documentation development tools.\n\n\n\nWhat You'll Bring:\n* You possess empathy, curiosity, and a willingness to try new things, especially those outside of your comfort zone. \n* Your favorite part of being a technical writer is the actual writing.\n* You’re a strong communicator who has written technical material before, and your communication skills carry over into the way you engage with teammates. \n* You’re a self-directed learner who can pick up tech skills with minimum support.\n* You’re comfortable working within a diverse global team in multiple time zones. \n* You’ve got some familiarity with Git and Github, or other version control products. \n* 4+ years’ experience documenting highly technical software for developers and/or enterprise admins. \n* \n\n\n\n\nBonus Points:\n* Experience crafting the following types of content (and we’d love to see samples):\n* Top-notch tutorials \n* Effective technical diagrams\n* Writing for multi-cloud or hybrid products\n* Experience working in an Agile development environment.\n* Familiarity with single-source publishing \n* Familiarity with REST APIs and Open API \n* Familiarity with programming languages such as Ruby, JavaScript, Lua, and Go.\n* Familiarity with the Jekyll static site generator\n\n\n\n\n\nKong has different base pay ranges for different work locations globally, which allows us to pay employees competitively and consistently in different geographic markets. The compensation varies depending on a wide array of factors, including but not limited to specific candidate location, role, skill set, and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. Benefits may vary depending on location. US-based employees are typically offered access to healthcare benefits, a 401(k) plan, short and long-term disability benefits, and basic life and AD&D insurance, among others. The typical base pay range for this role is GBP 72,450 - 86,940.\n\n\nWhat is a Konger? \n\n\nWe are a group of makers, thinkers, and doers focused on helping today’s developers build tomorrow’s technology. Our teams work on the bleeding edge of API innovation to provide our users with a central nervous system for data and services. \n\n\nWe put design at the heart of everything we do, and we’re relentlessly focused on creating beautiful experiences for our customers. That’s why technology companies, major banks, e-commerce innovators, and government agencies put Kong in front of their most important web applications. \n\n\nWe believe in the power of Open Source and everything it stands for. That’s why developers around the world enthusiastically contribute on top of our open-source platform. \n\n\nWe are passionate about solving challenges that will fundamentally shape the future of technology, and we’re looking for the right people to join us on our mission. If you believe in taking ownership of your work, making an impact, and having fun along the way, we would love to talk to you.\n\n\nKong Core Values: \n\n\nBe Inclusive. We work together from anywhere to achieve our common goals. Our differences make us stronger. \n\n\nBe Authentic. We are genuine, principled and confident without arrogance. Show respect and kindness, especially in tough moments. \n\n\nBe Relentlessly Resourceful. We work with purpose, obsession and grit. It takes muscle to do hard things and doing hard things build muscle. \n\n\nBe Customer Obsessed. We care. Customers are everything, we put them at the center of everything you do. We are all empowered to make an impact. \n\n\nBe Curious. We value ideas over hierarchy. Never accept the status quo. We make bold bets, fail, and learn everyday. There is always a way. \n\n\nBe an Owner. We are drivers not passengers and own the quality and outcomes of our work.\n\n\nAbout Kong: \n\n\nKong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). Loved by developers and trusted with enterprises’ most critical traffic volumes, Kong helps startups and Fortune 500 companies build with confidence – allowing them to bring solutions to market faster with API and service connectivity that scales easily and securely. \n\n\n83% of web traffic today is API calls!  APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another.  Therefore, we believe that APIs act as the nervous system of the cloud.  Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind!  \n\n\nFor more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.\n\n\nWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, Git, API, Senior and Sales jobs that are similar:\n\n $55,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nEMEA

\nCompany Overview \n\nFarmers Business Network (FBN) is on a mission to power the prosperity of family farmers and rural communities around the world, transforming how the world farms with an integrated, technology-enabled agricultural platform.\n\nWe offer high ROI farm inputs, fintech and sustainability products and services powered by network data, and farm-tested insights from our global farmer community.  Our platform helps FBN members make confident decisions to ensure the economic viability of their farms, while also empowering them to be a part of the solution as the global community confronts its most pressing issues: providing food security for a growing population, transitioning to more sustainable agriculture, and responding to climate change.\n\nWe are a dynamic, innovative, and mission-driven AgTech company that offers competitive compensation and benefits as well as boundless career mobility. We are backed by top investors, including Fidelity, ADM, Google Ventures, Kleiner Perkins, DBL Partners, T Rowe Price and Temasek. We have been featured in these articles by the Wall Street Journal and Forbes, and were also named "One of the 50 Most Innovative Companies in the World" by Fast Company Magazine.\n\nCompany Overview \n\nFarmers Business Network®  (FBN®) is on a mission to power the prosperity of family farmers and rural communities around the world, transforming how the world farms with an integrated, technology enabled agricultural platform.\n\nWe offer high ROI farm inputs, financial technology and sustainability products and services powered by network data, and farm-tested insights from our global farmer community.  Our platform helps FBN members make confident decisions to ensure the economic viability of their farms, while also empowering them to be a part of the solution as the global community confronts its most pressing issues: providing food security for a growing population, transitioning to more sustainable agriculture, and responding to climate change.\n\nWe are a dynamic, innovative, and mission-driven AgTech company that offers competitive compensation and benefits as well as boundless career mobility. We are backed by top investors, including Fidelity, ADM, Google Ventures, Kleiner Perkins, DBL Partners, T Rowe Price and Temasek. We have been featured in these articles by the Wall Street Journal and Forbes, and were also named "One of the 50 Most Innovative Companies in the World" by Fast Company Magazine.\n\nPosition Summary\n\nWe’re looking for an experienced Senior Marketing Operations Manager to assist in the overall management and growth of FBN's marketing operations team. This role will have the core responsibility of helping support FBN’s marketing operations initiatives.\n\nThe Marketing Operations Manager is responsible for architecting, executing, optimizing, and reporting of demand and lead generation programs/campaigns for Farmer’s Business Network. The ideal candidate has a passion for process, data, and reporting. This role will report directly to the Director of Digital Marketing & Analytics and work closely with the various marketing teams to develop and build scalable integrated marketing campaigns to fuel the sales pipeline.\n\nYou’ll have the opportunity to make a big impact with a company that is in high growth mode. Bring your expertise with Marketo marketing automation and campaign execution to become a key part of our marketing operations team.\n\nResponsibilities \n\n\n* \n\nProvide leadership in managing Marketo instance, applying best practice initiatives, and improving team knowledge \n\n\n* \n\nManage build and implementation of 3rd party tools into Marketo\n\n\n* \n\nSupport campaigns & data sync between Marketo and Salesforce\n\n\n* \n\nDevelop scheduled and incremental reporting with the ability to compile and review raw data from Marketo and Salesforce, enabling one to provide detailed analyses, regularly assess program effectiveness, and make recommendations and optimizations\n\n\n* \n\nMonitor and maintain data quality in coordination with the Salesforce administration and other relevant data source stakeholders\n\n\n* \n\nDevelop and implement policies and procedures in coordination with Marketing, Security and Compliance, Legal, and other stakeholders to ensure effective technology implementation\n\n\n* \n\nEnsure campaign setup and processes are in line with overall platform architecture and lead flow/scoring programs\n\n\n* \n\nDevelop database segmentation - build audience lists that drive automation touchpoints and translate into a tailored campaign and program experience for audiences across specific market segments, industries, etc.\n\n\n* \n\nMonitor and report on program and ecosystem health - monitor audience and nurture counts within Marketo to ensure systems are operating correctly and report out on automation performance and impact for tactics of all levels (ad hoc emails, email nurtures, campaign syncs)\n\n\n* \n\nMake data-driven decisions and identify new opportunities for growth and efficiencies\n\n\n* \n\nCreate new and refine existing reporting capabilities, automating reporting as needed\n\n\n* \n\nHelping to create and maintain an efficient process for campaign scheduling and deployment\n\n\n* \n\nSupervise global and regional MA performance, discover improvement opportunities and craft implementation plans for their execution\n\n\n\n\n\nMinimum Qualifications\n\n\n* \n\nMarketo Certification\n\n\n* \n\n7+ years working in a marketing automation role or similar managing the Marketo platform (ideally for a FinTech organization)\n\n\n* \n\nTroubleshoot technical issues and collaborate with system providers to implement solutions\n\n\n* \n\nExperience in the technical implementation of Marketo campaign management including Salesforce integration\n\n\n* \n\nExperience working with custom API calls, webhooks, and Marketo Custom Objects\n\n\n* \n\nBasic knowledge of email and landing page templates\n\n\n* \n\nExperience building and maintaining multiple scoring models\n\n\n* \n\nExperience building and maintaining data normalization and standardization campaigns\n\n\n* \n\nRelevant experience in digital marketing and campaign marketing\n\n\n* \n\nProven experience in digital reporting and analysis, including building out multi-touch attribution models\n\n\n* \n\nProven experience with automated data mapping to/from custom-built data houses\n\n\n* \n\nExperience with email, SMS, and phone compliance processes across different regions\n\n\n* \n\nBasic familiarity with HTML, CSS, and JavaScript\n\n\n* \n\nExperience working within corporate brand guidelines\n\n\n* \n\nFunctional knowledge of digital marketing ecosystem, content marketing, and social media, as it relates to marketing automation\n\n\n* \n\nComfortable working as part of a team-based across multiple offices as well as remote staff and various time zones (Global)\n\n\n* \n\nAbility to multitask and work well under tight deadlines in a busy environment, responding to requests and project briefs\n\n\n* \n\nStrong analytical skills and attention to detail\n\n\n* \n\nExceptional written communication skills; proven ability to communicate effectively and influence all levels of staff\n\n\n* \n\nAn extremely analytical mind and ability to translate data into actionable, effective, and profitable marketing campaigns; experience managing and interpreting analytics \n\n\n* \n\nExperience with website analytics tools (e.g, Google Analytics, Tableau, Amplitude)\n\n\n* \n\nExperience with A/B and multivariate experiments\n\n\n\n\n\nPreferred Qualifications\n\n\n* \n\nPrevious experience in the agricultural sector, specifically financial services or insurance\n\n\n* \n\nExperience with Contentful is a plus\n\n\n* \n\nExperience with Tableau is a plus\n\n\n* \n\nExperience with Salesforce is a plus\n\n\n* \n\nExperience with Amplitude is a plus\n\n\n\n\n\nCharacteristics\n\n\n* \n\nThe successful applicant will be:\n\n\n\n\n* \n\nInterested in a fast-paced, startup environment where new opportunities and challenges are around every corner\n\n\n* \n\nStrong communication and interpersonal skills, professionalism and accountability\n\n\n* \n\nIndependent, dependable go-getter with a demonstrated ability to proactively manage successful projects from ideation to completion while creatively problem-solving along the way\n\n\n* \n\nCapable of working autonomously, extremely organized, detail-oriented self-starter who enjoys collaboratively working across multiple business units\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\nTo understand the physical demands of this job, please click this link and refer to Template B\n \nThe following represents FBN's reasonable estimate of the US national average base salary range for this role based on market data and placement of internal employees: $165,000 - $190,000 This salary range may vary based on geography and the higher cost of labor in some metropolitan areas. \n \nBeyond Base Pay, FBN also offers all full-time/permanent employees competitive total compensation packages that include equity compensation, paid holidays plus an additional floating holiday, work flexibility including paid time off and remote work if your role is eligible, parental leave, benefits including but not limited to: medical, dental, vision, wellbeing, short & long term disability, life insurance, 401k, HSA employer contributions, and more.\n \n\n\n\n\n\n\n\nFBN is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. FBN considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.\n \n\nWe participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.\n \n\nFBN is also committed to providing reasonable accommodations to the known limitations for qualified applicants with disabilities and disabled veterans in our job application process. If you need assistance to complete this form or participate in an interview, please let us know.\n \nLI-LC1\nLI-Remote\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to API, Senior, Marketing and Sales jobs that are similar:\n\n $65,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States

\nAre you ready to power the World's connections?\n\n\nIf you don’t think you meet all of the criteria below but are still interested in the job, please apply.  Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.\n\n\nAbout the role:\n\n\nWe’re seeking an ambitious, creative, tech-savvy product marketer to contribute to the go-to-market motion for both the enterprise and open-source product and help define the future of how organizations manage applications and services. This is an opportunity for the right person to have an outsized impact at a high-visibility company. The best candidate will help raise our product, technical, and solution content to the next level, engaging and activating our customers and users, and fueling our marketing funnel and sales motion. Your work will be noticed, and the impact will be felt by the company and a massive user base and ecosystem.\n\n\nAbout you:\nYou have a thirst for learning, and you are always ready to pitch in and try something new. You take initiative and get stuff done. You are comfortable working in fast paced start-up environments. You are a great storyteller. You understand how cutting edge technologies work, and you can translate that into business value. You love creating compelling content. You know how to communicate with different audiences, so your stories and messages resonate. You are inclusive, kind and people enjoy working with you. \n\n\nWhy should you want to work at Kong?  \n\n\nMarket Opportunity - We are on a quest to build a $10b+ software company over the next few years and need YOUR help!\n- APIs are driving innovation across every industry!\n- Strong VC team, Series D, strong year-over-year revenue growth!\n\n\nTechnical Leadership - We are recognized as the leader in innovation in the API space.\n- Gartner Magic Quadrant Leader 4 consecutive years\n- Gartner Peer Insights Voice of the Customer Customers’ Choice Award Recipient\n- GigaOm Release Radar for Service Mesh—Named Outperforming Leader\n\n\nAmazing Team & Culture - Come be a "Konger" and find out what we mean.\n- Remote first\n- Flexible time off\n- Stock options\n\n\n\nWhat you'll be doing:\n* Contribute to the creation and execution of the go to market strategy for Kong Gateway Enterprise and Kong Konnect. Generate compelling positioning and  messaging for each key audience and use case\n* Work cross-functionally to drive messaging through all channels and enable sales with strategies aligned to customer personas and pain points\n* Create collateral and assets across the customer journey, including presentations, briefs, white papers, blog posts, and videos for Funnel Marketing\n* Become a subject matter expert to evangelize the product, use cases, and best practices to the community. Develop and execute influencer marketing leveraging analysts, press and the community\n* Identify and manage key performance metrics to establish customer-focused and results-oriented strategies\n* And any additional tasks required by manager\n\n\n\nWhat we are looking for:\n* 1-3 years B2B product marketing, technical marketing, or product management experience with deep expertise and appreciation for marketing next-generation technology products to both technical and business audiences\n* Exceptional written and verbal communication skills with meticulous attention to detail\n* A track record of delivering compelling, breakthrough content targeting technical audiences\n* Deep appreciation for open-source and familiarity with prevailing trends in cloud computing, microservices architectures, API management, and DevOps. Expertise in any one of these preferred\n* Strong analytical skills, business acumen, and flexibility to manage a changing set of opportunities and fluency in a fast-paced environment\n\n\n\nBonus Points:\n* Start-up experience preferred\n* Public speaking\n* MBA\n* Experience with product marketing metrics\n\n\n\n\n\nKong has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. Compensation varies depending on a wide array of factors, including but not limited to specific candidate location, role, skill set and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. Benefits may vary depending on location. US based employees are typically offered access to healthcare benefits, a 401(k) plan, short and long term disability benefits, basic life and AD&D insurance, among others. The typical base pay range for this role in the US is $75,000 - 95,000. There is no bonus for this role.\n\n\nWhat is a Konger? \n\n\nWe are a group of makers, thinkers, and doers focused on helping today’s developers build tomorrow’s technology. Our teams work on the bleeding edge of API innovation to provide our users with a central nervous system for data and services. \n\n\nWe put design at the heart of everything we do, and we’re relentlessly focused on creating beautiful experiences for our customers. That’s why technology companies, major banks, e-commerce innovators, and government agencies put Kong in front of their most important web applications. \n\n\nWe believe in the power of Open Source and everything it stands for. That’s why developers around the world enthusiastically contribute on top of our open-source platform. \n\n\nWe are passionate about solving challenges that will fundamentally shape the future of technology, and we’re looking for the right people to join us on our mission. If you believe in taking ownership of your work, making an impact, and having fun along the way, we would love to talk to you.\n\n\nKong Core Values: \n\n\nBe Inclusive. We work together from anywhere to achieve our common goals. Our differences make us stronger. \n\n\nBe Authentic. We are genuine, principled and confident without arrogance. Show respect and kindness, especially in tough moments. \n\n\nBe Relentlessly Resourceful. We work with purpose, obsession and grit. It takes muscle to do hard things and doing hard things build muscle. \n\n\nBe Customer Obsessed. We care. Customers are everything, we put them at the center of everything you do. We are all empowered to make an impact. \n\n\nBe Curious. We value ideas over hierarchy. Never accept the status quo. We make bold bets, fail, and learn everyday. There is always a way. \n\n\nBe an Owner. We are drivers not passengers and own the quality and outcomes of our work.\n\n\nAbout Kong: \n\n\nKong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). Loved by developers and trusted with enterprises’ most critical traffic volumes, Kong helps startups and Fortune 500 companies build with confidence – allowing them to bring solutions to market faster with API and service connectivity that scales easily and securely. \n\n\n83% of web traffic today is API calls!  APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another.  Therefore, we believe that APIs act as the nervous system of the cloud.  Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind!  \n\n\nFor more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.\n\n\nWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, API, Marketing and Sales jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States