\nOverview\n\nWe’re excited to be looking for a Senior Associate, Enterprise Systems Analyst to join our team in Brooklyn, NY. Reporting to our VP of Technology, you'll play a critical role in troubleshooting issues in NetSuite, Boomi, Shopify, and our PLM system. You're the perfect person for this role if you have a high energy “can do” attitude with a willingness to do what it takes to get the job done, are an expert in Netsuite, and have experience with Boomi and Shopify. If this sounds like you, we'd love to hear from you!\n\nThis role is based at our office in Dumbo, Brooklyn. We currently have a hybrid schedule of 2 days in and three days remote, which is subject to change based on business needs.\n\nWhat you’ll do\n\n\n* Support all integrations across different systems managed by the Technology team\n\n* Monitor the daily syncs and make sure that any interruption will be remediated in a timely manner\n\n* Work closely with vendors and internal resources to debug and resolve technical issues\n\n* Collaborate with various cross-functional teams to define and resolve integration issues & requirements\n\n* Collaborate with our business partners to improve processes through automated integrations\n\n* Develop, deploy, and maintain integration processes between applications across the cloud\n\n* Manage JIRA tickets and give Brooklinen users updates\n\n* Understand integration requirements to configure data and mappings as per clients’ requirements\n\n* Help with Netsuite SuiteScripts, SuiteFlow, and web services or any other development to support new enhancements\n\n* Support month-end and accounting daily processes\n\n* Work with third-party APIs and/or web services\n\n* Coordinate and execute testing and validation activities with clients, other integration consultants and/or other third parties as required\n\n* Support the technology roadmap in implementing new systems and enhancements with the cross-functional team\n\n\n\n\nWe're looking for someone who brings\n\n\n* 3+ years of Dell Boomi and NetSuite experience \n\n* 3+ years of integration experience\n\n* Experience working with a retail company \n\n* NetSuite Administrator certification is preferred\n\n* 2+ years of experience in software development or technical integrations\n\n* Business and/or technical experience in the ERP, eCommerce, or WMS space\n\n* Proven ability to read and understand data formats and structures such as JSON, XML, flat files, and how they relate to business processes\n\n* Ability to identify and suggest improvements to client integration architecture and flows \n\n* Experience in working in an agile environment \n\n* Strong time management, organization, and planning skills\n\n* Intellectual curiosity, a sense of urgency, and a strong sense of responsibility\n\n\n\n\nCompensation & Benefits\n\nAt Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company size, stage, industry, and location. The base salary range for this role is between $100,000 - $125,000. \n\nBeyond base salary, we contribute significantly to offset the cost of health benefits, offer a 401K with a 4% Safe Harbour match, have commuter benefits, and also provide a yearly product allowance. \n\nWe have 14 weeks of 100% paid parental leave for all new parents, year-long Summer Fridays, a workday that starts at 10 am, four weeks of vacation, and a one-month paid sabbatical at your 5th anniversary.\n\nMost importantly of all, our HQ hires receive competitive equity grants. We would be happy to tell you more about this and how to value this part of compensation during our interview process.\n\nWhy join us?\n\n\nOur team is made up of friendly, funny, welcoming, low-ego, and passionate people -- who also happen to be great at what they do. We all know the people you work with can make or break a job and so we go to great lengths to protect this amazing culture.\n\nWe work hard but are well-rounded and well-rested. Hanging with coworkers is encouraged. So is taking a vacation, getting a great night's sleep (our day starts at 10 am), and getting out of here at a reasonable time (we have year-long summer Fridays that end at 3 pm). \n\nCare about growth? So do we. We’re growing, so we’ve got tons of exciting growth opportunities for our amazingly talented team. Not the type of place where you wait for your boss to quit before you can get promoted. New projects and business needs pop up every single day, and we always look internally first.\n\nHybrid work - our HQ team has 2 days in and 3 days remote schedule.\n\nAnd don’t just take our word for it! We’re honored to be recognized by various industry tastemakers for the work we’ve put into our culture and employee engagement, including accolades from LinkedIn Top Startups (in 2020 and 2021!), Inc.’s Best Workplaces and Forbes Best Startup Employers in America (in 2022 and 2023!).\n\n\n\n\nEveryone is welcome at Brooklinen - we’re passionate about building a team that reflects the diversity of our community and creating an environment where our differences are celebrated. We invite you to take a look at how we’ve done so far and where we know we need to do better.\n\nOur Interview Process\n\n\n* Initial Interview:\n\n\n* Director of Recruitment\n\n\n\n\n\n* First Rounds:\n\n\n* VP of Technology\n\n* Director of Logistics\n\n* Assistant Controller\n\n\n\n\n\n* Second Rounds:\n\n\n* Case Study with VP of Technology\n\n* VP of Customer Experience\n\n\n\n\n\n* Final Rounds:\n\n\n* Chief Operating Officer\n\n* Meet & Greet with IT Support Engineer and Data Integration Engineer\n\n\n\n\n\n\n\nAbout Brooklinen\n\nBrooklinen, home of The Internet’s Favorite Sheets, was founded in 2014 with one goal in mind: We want you to be comfortable.\n\nWe believe everyone deserves beautiful home essentials, and our approach to provide these is simple: Create high-quality products using the finest materials – from bedding to towels and everything in between – and offer these products directly to our customers (without the luxury markup!). As we’ve expanded beyond the bedroom, introducing bath goods, accessories, loungewear, our Spaces marketplace and IRL retail stores (with many more opening in 2022 and beyond!), our goal of keeping you comfortable has remained at the forefront.\n\nWe take pride in our products and think you will, too: Our sheets, towels and more have received over 100,000 5-star reviews and been recognized by numerous industry tastemakers such as Apartment Therapy, Good Housekeeping, The New York Times’ Wirecutter and many more.\n\n#LI-MK \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Testing, Accounting, Senior and Engineer jobs that are similar:\n\n $65,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nWHY DEPT®?\n\nWe are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.\n\nOur culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world. \n\n \n\nTHE ROLE\n\nThis role is a key member of the DEPT® Commerce delivery team working on various projects as a direct liaison between our customer business partners and the DEPT® Commerce creative and development teams. This person will need to understand the current business landscape of our clients and document their current state processes and systems to outline business and/or functional requirements. Through this, they are responsible for ensuring the business needs are met through the technical solution DEPT® Commerce builds. This position requires the candidate to have a strong grasp of Salesforce Products, specifically Salesforce Service Cloud and Commerce Cloud. The role requires a strong technical acumen, being able to get in the weeds on functional requirements and translating those specs into actionable technical solutions.\n\nEssential Duties and Responsibilities: include the following.  Other duties may be assigned. \n\n\n* Collaborate with cross-functional teams to elicit, identify, and document business and functional requirements for system integration projects.\n\n* Analyze existing business processes, identify gaps, and propose efficient integration solutions.\n\n* Support technical requirement gathering from clients in partnership with the solution architect.\n\n* Collect, organize, and document all information necessary for a successful implementation \n\n* Understand, facilitate, and document business needs from client stakeholders and communicate them to the creative and development team.\n\n* Create flow charts and prototypes as needed.\n\n* Provide guidance and support to development teams in implementing integration solutions, ensuring adherence to best practices and standards.\n\n* Manage the development backlog for projects, write user stories and acceptance criteria for development \n\n* Ability to contribute to delivery process efficiency and standardization initiatives.\n\n* Serve as an eCommerce and Salesforce subject matter expert to drive development decisions and prioritization\n\n* Provide consultative services to clients and contribute as a lead on the project.\n\n\n\n\nQualifications & Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n\n\n* 4+ years of experience leading requirement gathering for software applications on an eCommerce platform (i.e.Salesforce Commerce Cloud, Magento, etc.) \n\n* 4+ years experience with delivering Salesforce Technical Programs in an SI-driven environment\n\n* Ability to work in a face-paced environment \n\n* Strong communication, interpersonal and consultative skills\n\n* An analytical mindset, problem-solving, and presentation skills \n\n* Excellent documentation skills \n\n* Ability to work with the project team within the agile methodology \n\n\n\n\nPreferred Skills:\n\n\n* Experience working in Jira and Confluence for project documentation \n\n* Experience working on Enterprise level projects  \n\n* Experience implementing successful Business Analyst processes\n\n* Any experience with Industry cloud implementation\n\n\n\n\nLanguage Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. \n\nReasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.\n\nComputer Skills: To perform this job successfully, an individual should have extensive knowledge of word processing software; spreadsheet software; accounting software; payroll systems; human resource systems, and database software.\n\nWork Environment: Remote position.\n\n \n\nWHAT DO WE OFFER?\n\nWe are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:\n\n\nHealthcare, Dental, and Vision coverage\n\n401k plan, plus matching\n\nPTO\n\nPaid Company Holidays\n\nParental Leave\n\n\n\n\nThe anticipated salary range for this position is $100,000 - $135,000. Salary is based on a range of factors that include relevant experience, expertise, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible. \n\n\n \n\nWE SUPPORT YOU BEING YOU: \n\nDEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. \n\nDEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. \n\nWe are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. \n\nDEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. \n\nLearn more about DEPT®\n\n \n\nDIVERSITY, EQUITY, & INCLUSION\n\nAt DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.\n\nNot sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. \n\nWe also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.\n\nWant to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.\n\n \n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Accounting, Payroll, Cloud, Senior, Marketing and Ecommerce jobs that are similar:\n\n $52,500 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n