\nSpring Health is looking for a 2024 Summer Intern to support our Operations Instructional Design team in designing and developing ongoing training and onboarding materials for multiple teams within Operations. The Instructional Design intern will work closely with the Senior Manager of Operations Enablement, the Senior Instructional Designer and subject matter experts to create engaging and effective learning resources that support onboarding and ongoing training. This internship offers valuable hands-on experience in instructional design, allowing you to refine your skills and collaborate with experienced professionals.\n \n\nWhat you’ll be doing: \n\n\n* Partner with the Senior Instructional Designer and the Senior Manager of Ops Enablement to design and develop engaging training materials such as e-learning modules, videos and interactive presentations using industry-standard tools and adult learning principles.\n\n* Work closely with Operations leadership and subject matter experts to ensure training materials meet operational requirements and confirm content accuracy. \n\n* Review and revise existing training content to boost engagement and impact.\n\nCollect and analyze data related to learner engagement, performance, and feedback to make data-driven improvements to the training materials developed during internship period.\n\n* Support the Senior Instructional Designer in developing bi-weekly newsletters for the teams within Operations.\n\n\n\n \n\nWhat we expect from you:\n\n\n* Currently pursuing a degree in Instructional Design, Education, Communication, or related field.\n\n* Strong passion for learning and a keen interest in instructional design and adult learning principles.\n\n* Excellent written and verbal communication skills, with an eye for detail and clarity.\n\n* Basic understanding of project management concepts and ability to meet deadlines.\n\n* Adaptability and willingness to learn and apply new technologies and methodologies.\n\n* Creative thinking and problem-solving abilities to design engaging and effective learning experiences.\n\n* Strong organizational skills and ability to manage multiple tasks simultaneously.\n\n* Team player with the ability to work collaboratively and independently.\n\n* Creativity and an eye for visual design.\n\n* Proficiency in using instructional design tools (e.g., Adobe Creative Suite, Articulate Rise, Canva) is a plus.\n\n\n\n \nThe target pay for this position is $26/hr, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.\n\nDon’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!\n\nReady to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values\nHypergrowth meets impact\n\nWhat to expect working here:\n\n\n* You will be held accountable to an exceptionally high bar and impact\n\n* This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact\n\n* You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you\n\n* You will create processes & products that have never existed before\n\n* You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be\n\n* Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows\n\n\n\n\nAnd…\n\n\n* You get to be surrounded by some of the brightest minds in the field  \n\n* You get to learn and grow at an extremely accelerated pace\n\n* You will experience transparency, integrity, &  humility from leadership \n\n* You will be empowered to constantly challenge the status quo\n\n* You get the space to experiment & innovate\n\n* You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly\n\n* You will become more resourceful and resilient\n\n* You get to be part of a winning team that opens doors in the future\n\n\n\nBenefits provided by Spring Health:\n\nYour Total Health:\n\n\n* Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available\n\n* Numerous yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents\n\n* 10 allocated sick days per year\n\n* Flexible paid time off in addition to 12 paid holidays throughout the year\n\n* Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.\n\n* Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave. \n\n\n\n\nYou And Your family:\n\n\n* 4-4.5 months of fully paid parental leave\n\n* Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.\n\n* Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses\n\n\n\n\nSupporting you financially through:\n\n\n* Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.\n\n* On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!\n\n* Employer sponsored 401(k) match of up to 2% after 90 days of employment\n\n\n\n\nCreating a culture you can thrive in:\n\n\n* Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices\n\n* Focus Fridays: no meetings, no distractions, just time for you to get work done.\n\n* Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.\n\n* Up to $1,000 Professional Development Reimbursement per calendar year.\n\n* $200 per year donation matching to support your favorite causes\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Designer and Senior jobs that are similar:\n\n $70,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nFor more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\n*THIS POSITION IS OPEN TO APPLICANTS FROM BOTH CANADA AND THE UNITED STATES*\n\n\nPosition Summary: \nThis role reports to the Manager of Instructional Design/Development.  Under the guidance of the manager and/or with support from more senior Instructional Designers, the Instructional Designer/Developer will perform the end-to-end analysis, design, development, implementation, and evaluation of PointClickCare customer, partner and staff product training and certification learning needs. Utilizing foundational knowledge/experience of instructional design and a basic skill set in authoring and visual design tools, this position is responsible for the creation, maintenance, and deployment of all educational solutions that support the successful adoption of PointClickCare’s products. \n\n\n\nKey Responsibilities\n* Collaborate cross-functionally with Project Management, Product, and Customer Care teams to understand business goals, prioritize tasks, negotiate content, communicate timeframes, and to ensure content accuracy and quality\n* Determine the appropriate learning strategies that will meet business outcomes.\n* Follow adult learning best practices to design, develop, and maintain customer education materials including eLearning courses, virtual and traditional instructor-led facilitator guides and materials, performance support documentation and tools, surveys, knowledge checks, and mastery level tests.\n* Support creation of material used in internal and partner certification programs.\n* Provide creative and unique solutions that enhance education, engage learners and transfer knowledge more effectively.  \n* Manage projects with support from manager and team through the entire life cycle from analysis through implementation to complete project deliverables within planned scope, quality, and timelines.\n* Effectively communicate and collaborate on a virtual team.\n* Focus on scripting course dialogue in conversational tones to convey topics and new concepts in a relatable manner\n* Design storyboards, scripts, and other related materials to develop highly engaging and impactful learning solutions.\n* Thrive in a fast-paced environment, remain flexible, and adapt to shifting priorities.\n* Collaborate with LMS and Certification team members on curriculum placement, additions, and updates.\n* Monitor key learning metrics on quality, customer satisfaction, and impact and enhance education for continuous improvement. \n* Communicate when something is beyond your ability and feel comfortable asking for help. \n* Stay current with what is happening in the LTPAC industry, adult learning discipline, and PointClickCare go-to-market products and release enhancements to develop relevant training.\n\n\n\nRequired Experience\n* Foundational ability to use Articulate Storyline 360 \n* Foundational understanding of instructional design principles and delivering online education \n* Excellent presentation and communication skills to communicate clearly, both verbally and in written formats\n* Self-motivated with fundamental organization skills to manage multiple projects and priorities\n* Basic time management skills with the ability to be agile and adapt quickly to changing priorities\n* Analytical, problem solving, and critical thinking skills\n* Ability to deal with ambiguity and work independently to successfully deliver on departmental goals\n* Basic knowledge of Learning Management Systems and standards such as SCORM, AICC, and xAPI\n\n\n\nPreferred Experience\n* University degree in instructional design, a certificate in instructional design, or equivalent experience\n* Basic experience with Adobe Creative Cloud, Vyond, Camtasia, and Articulate Rise\n* Working knowledge of software release cycles and the ability to maintain deliverables that align with each release\n* Experience with SharePoint, SnagIt, Smartsheet, Netsuite, JIRA Microsoft Office tools\n* Entry level visual design skills\n* Well-founded knowledge of Long-Term Post-Acute Care (LTPAC) industry \n* Working knowledge of PointClickCare software or similar healthcare software experience\n\n\n\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Designer, Education, Microsoft and Senior jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga

Vonage Sales Mission\n\nWe strive to innovate and enhance our customers’ ability to communicate within today’s digital, cloud and real-time business environments. Our team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services.\nWhy this role matters\n\nThe Revenue Enablement department is seeking a highly motivated, self-driven, inspirational, and skillful facilitator to join our Product and Technical Enablement team.  Sales Training develops and administers sales training courses, material and programs for the company’s sales organization. We help our external vendor sales teams do their jobs better and achieve exceptional levels of assimilation to our internal processes and needs. You can join our team as a Sales Trainer, researching, designing, developing, delivering and evaluating value-added training classes and programs for on-boarding, and ongoing external Sales Teams.\n\nIF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW...\nWhat you'll do\n\n\n\n\n* Develop instructional materials, courses, and training programs that align with Vonage’s core values and the objectives of our partners.\n\n* Design engaging and interactive learning experiences using various instructional methods, including e-learning modules, videos, simulations, and assessments.\n\n* Recommends learning solutions that influence positive change, align with strategic business objectives and enhance individual sales capabilities.\n\n* Collaborate with subject matter experts and supporting departments to gather content and ensure the accuracy and relevance of instructional materials.\n\n* Manages large scale training design, development and delivery projects.\n\n* Facilitates training as an instructor, designer, business partner and internal consultant.\n\n* Utilize digital design tools to create visually appealing and effective learning materials, incorporating multimedia elements to enhance learner engagement.\n\n* Facilitate training sessions and workshops for resell partners and internal employees, delivering content in a clear, engaging, and professional manner.\n\n* Conduct needs assessments and analyze performance gaps to identify training needs and propose appropriate solutions.\n\n* Utilize Learning Management Systems (LMSs) to manage and track training programs, including course creation, enrollment, and reporting.\n\n* Provide guidance and support to resell partners and internal employees in their learning journey.\n\n* Collaborate with resell partners, internal teams, and supporting departments to develop and implement training strategies and initiatives.\n\n* Stay updated with the latest industry trends and best practices in instructional design and adult learning principles.\n\n* Provide training support for broad regions, product lines or other areas of the company.\n\n* Develops recommendations for changes and improvements to training processes, ensuring alignment with company objectives and philosophy.\n\n* Evaluate learning outcomes and recommend improvement strategies and tactics.\n\n\n\nWhat you'll bring\n\n\n* Familiarity with G-Suite and Microsoft tools\n\n* Excellent written and verbal communication skills, with the ability to articulate complex concepts in a clear and concise manner\n\n* Strong collaboration and interpersonal skills to effectively work with subject matter experts, resell partners, and internal teams.\n\n* Ability to conduct needs assessments and analyze performance gaps to design and deliver targeted and effective training solutions\n\n* Proven ability to facilitate engaging and interactive training sessions, adapting instructional techniques to meet the needs of diverse learner groups\n\n* Detail-oriented with excellent organizational and project management skills, able to manage multiple projects simultaneously and meet deadlines.\n\n\n\nWhat's required for application\n\n\n* Bachelor's degree in instructional design, education, instructional technology, or a related field (or equivalent experience)\n\n* Minimum of 2+ years of experience as an instructional designer and facilitator in a corporate setting\n\n* Proficiency in using digital design tools, such as Articulate, Adobe Creative Suite (Premiere Pro, Photoshop, InDesign), Camtasia, or similar software, to create visually appealing and interactive learning materials\n\n* Strong awareness and experience with Learning Management Systems (LMSs) and Content Management Systems (CMSs), with the ability to manage and administer training programs\n\n* Familiarity with Customer Relationship Management (CRM) systems\n\n* Foundational understanding of Unified Communications, Contact Center Solutions, and Communication APIs\n\n* Must be able to travel up to 50%\n\n\n\nWhat's in it for you\n\nIn addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.\n\nNote: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.\n\n\n\n\n\n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Designer, Cloud, Microsoft and Sales jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nHolmdel, New Jersey, United States