\nRestaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!\n\n\nIn this role, you will be a key member of our growing Salesforce team (comprised of engineers and admins).This role is for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback from various business units, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is a top concern, and as such our Salesforce Administrators facilitate all aspects of user management including support tickets, training, and designing solutions with user satisfaction as a priority.  \n\n\nThis role requires a good understanding of the Salesforce platform, and a desire to continue to learn new things in Salesforce.  Our Salesforce Administrators must understand both our current setup and our business objectives, to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, communicating, prioritizing, and managing all aspects of a Salesforce project. The ideal candidate will be comfortable working in a team environment, with stakeholders at all levels and can translate technical information into layman’s terms, clearly explaining design options and their potential impact. \n\n\n\nHow you'll add value: \n* User and license management including new user setup/deactivation, roles, profiles, permissions, public groups, sharing rules etc. \n* Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports. \n* Sandbox environment management. \n* Identify and gather requirements, translating into best practice, scalable solutions with a focus on user experience. \n* Identify unused or underutilized platform features. \n* Collaborate on R365’s Salesforce platform roadmap by working with the Salesforce team and stakeholders to define priorities. \n* Own the communication of any platform changes to end users and stakeholders. \n* Data management to improve R365’s Salesforce data quality, implementing rules and automation as needed. \n* Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer. \n* User support tickets through Salesforce Cases and Slack/Jira. \n* Monitor and improve user adoption. \n* New user and ongoing user training. \n* Technical documentation. \n* Working with integrated applications including Intacct, Clari, Salesloft, LeanData, ZoomInfo, Spiff, Marketo, Bizible, Gainsight, Pendo, Freshdesk etc. \n* Other duties as assigned. \n\n\n\nWhat you'll need to be successful in this role: \n* Valid Salesforce Certifications in the following: Administrator, Business Analyst. \n* 2+ years of Administrator experience on Salesforce & Force platforms. \n* Strong interpersonal skills, and ability to work with teams and stakeholders of different backgrounds and time zones in a multicultural environment. \n* Designing scalable, best practice solutions. \n* Excellent relationship-building skills. \n* Translating requirements into technical solutions. \n* Experience in change management and governance. \n* Training end users and key stakeholders. \n* Proven ability in producing technical documentation. \n* Available and responsive to questions. \n* Experience implementing Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports. \n* Experience working with Agile teams and use of tools such as Jira, monday.com, etc. \n* Experience working in a SaaS environment preferred. \n* Experience working with Apex Code and custom Apex Classes preferred. \n* Experience with managed packages and AppExchange preferred. \n* Experience with CPQ preferred. \n* Pacific Time Zone working hours preferred. \n\n\n\nR365 Team Member Benefits & Compensation\n* This position has a salary range of $100K-$110K per year. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. \n* Comprehensive medical benefits, 100% paid for employee\n* 401k + matching\n* Equity Option Grant\n* Unlimited PTO + Company holidays\n* Wellness initiatives\n\n\n#BI-Remote\n\n\n$100,000 - $110,000 a year\n\nR365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Accounting and Mobile jobs that are similar:\n\n $80,000 — $137,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nAbout Logixboard: \n\n\nLogixboard is a white-labeled customer experience software that is transforming how the $2 trillion freight forwarding industry operates. In a highly competitive and technologically antiquated industry undergoing rapid digitalization, we are providing freight forwarders with the only white-labeled and integrated customer experience software available to the market today. Our software enables freight forwarders to deliver world-class digital experience to their customers, which propels them far ahead of their competition and dramatically increases customer retention and sales. Our customers absolutely love our platform, and we're experiencing tremendous growth both in new customers and in funding, with over $50 million in capital raised to date.\n\n\nAbout you:\n\n\nLogixboard is looking for an experienced Sales Operations Specialist to join our Revenue Operations team and help us scale revenue and market share as the leading digital SaaS platform in the freight forwarding space. As the Sales Operations Specialist, you will be responsible for overseeing and improving our sales operations processes. This role involves collaborating closely with sales teams, analyzing data, implementing effective strategies, and optimizing systems to drive revenue growth. The ideal candidate will have a strong background in sales operations, excellent analytical skills, and a proven track record of implementing successful sales processes.\n\n\n\nYou will:\n* Sales Process Optimization:\n* Lead the ongoing optimization of Salesforce to improve sales processes and maximize system capabilities.\n* Evaluate and streamline sales processes to enhance efficiency and effectiveness.\n* Identify bottlenecks and implement solutions to improve the overall sales cycle.\n* Data Integrity and Analysis:\n* Troubleshoot errors in our sales technology stack\n* Ensure consistent and standardized data for event and campaign lists\n* Provide insights into sales performance, forecasting, and trends.\n* Develop and maintain accurate and timely sales reports and dashboards \n* Technology Management:\n* Oversee the effective utilization of Salesforce and other sales technologies.\n* Stay updated on technology/platform updates to leverage new functionalities.\n* Sales Training and Enablement:\n* Develop and implement Salesforce training programs to enhance the skills and productivity of the sales team.\n* Ensure sales representatives are proficient in using Salesforce for daily operations.\n* Sales Forecasting and Planning:\n* Work closely with the finance and sales teams to develop accurate sales forecasts.\n* Assist in the creation and execution of sales strategies and plans.\n* Cross-functional Collaboration:\n* Collaborate with marketing, finance, and other departments to align strategies and goals.\n* Act as a Salesforce subject matter expert and liaison between sales and other internal teams.\n* Assist with revop projects in marketing and CS operations as needed\n\n\n\nWe're looking for:\n* Proven experience in sales operations, with a focus on Salesforce administration.\n* Salesforce Administrator or Advanced Administrator certification is desirable.\n* Strong analytical and problem-solving skills.\n* Excellent communication and interpersonal skills.\n* Proficient in using Salesforce and other sales technologies, including Hubspot, Outreach, Gong, Zoominfo and LinkedIn Sales Navigator.\n* Ability to thrive in a fast-paced and dynamic environment.\n\n\nThe salary range for this role is $104,000 - $120,000, plus equity. Where your pay would fall within that range will be based on 1) relevant experience, knowledge, and skills, as demonstrated through the interview process, 2) by considering parity with current LXB team members, and 3) current market data\n\nBenefits:\n* We are a remote first company, meaning, you can work from home, from the mountains, from the beach, or wherever you feel like getting work done.\n* Logixboard covers 100% of premiums for Medical, Dental, and Vision for you, with 75% of premiums covered for your loved ones. We’ll also offer paid life insurance and Long Term Disability.\n* 12 weeks parental paid time plus a $2,500 parental bonus to support you and your family.\n* Our 401(k) plan makes it easy to save for retirement and you can contribute your tax free dollars from day 1.\n* In addition to statutory and Federal holidays, we offer our teammates Flexible Time Off (average is 4-5 weeks) that can also be used to observe holidays that are important to you.\n* A yearly Learning and Development budget of $500 to find your own way to continue your professional development.\n* To get your office set up, you will receive the basics (laptop, monitor, keyboard and a mouse), plus a one time WFH budget of $1,000 for you to get the other things you need in order to do your best work.\n\n\n\n\n\nAt Logixboard, we believe that people come first and we are committed to building teams that represent a variety of backgrounds, perspectives and skills. We highly encourage under-represented and traditionally marginalized communities to apply. Together, we will create and maintain working and learning environments that are inclusive, equitable and welcoming. If you require assistance or accommodations in the application or interview process, please contact [email protected].  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Finance, Marketing and Sales jobs that are similar:\n\n $70,000 — $137,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSeattle

\nWe are seeking an experienced and dynamic Vice President of Infrastructure/SaaS Operations to lead our Infrastructure, Uptime, Incident Command, DevOps, and Cybersecurity teams. The ideal candidate will be a strategic leader with a strong technical background and a proven track record of implementing and managing robust infrastructure, ensuring high uptime, handling incident responses effectively, and driving DevOps and Security practices to optimize and safeguard our production environments.\n\n\nTHIS ROLE IS ONLY AVAILABLE TO CANDIDATES LIVING IN SOUTH AFRICA AND HOLD SOUTH AFRICAN CITIZENSHIP\n\n\n\nResponsibilities: 1. Infrastructure Management:\n* Oversee the design, implementation, and maintenance of scalable and resilient infrastructure to support our applications and services.\n* Develop strategies to optimize infrastructure costs while ensuring performance, reliability, and security.\n* Stay abreast of emerging technologies and industry best practices to continuously improve our infrastructure.\n\n\n\nResponsibilities: 2. Uptime and Reliability:\n* Set and enforce uptime targets, working closely with cross-functional teams to ensure that service level objectives (SLOs) and service level agreements (SLAs) are met.\n* Implement monitoring and alerting systems to proactively identify and address potential issues before they impact users.\n* Lead incident postmortems to identify root causes and implement preventive measures to enhance system reliability.\n* Conduct risk assessments and business impact analyses. Develop and implement risk mitigation strategies to address identified risks and vulnerabilities.\n\n\n\nResponsibilities: 3. Incident Command:\n* Establish and maintain incident response procedures and protocols, ensuring that the team is prepared to effectively manage incidents of varying severity.\n* Lead incident response efforts during critical incidents, coordinating with technical teams to resolve issues promptly and minimize impact on users.\n* Foster a culture of accountability and continuous improvement within the incident response process.\n\n\n\nResponsibilities: 4. DevOps and SRE Practices:\n* Drive the adoption of DevOps and SRE principles across the engineering organization, promoting collaboration between development, operations, and quality assurance teams.\n* Implement automation tools and processes to streamline deployment, testing, and monitoring workflows.\n* Mentor and develop team members, fostering a culture of learning and innovation.\n\n\n\nResponsibilities: 5. Cybersecurity\n* Oversee the establishment and maintenance of a cybersecurity program that effectively protects information assets against unauthorized access, data breaches, and cyber threats. \n* Ensure the implementation of security measures, including firewalls, anti-virus software, and intrusion detection systems.\n* With the Direction of Infrastructure to implement oversee a comprehensive disaster recovery plan, that is aligned with our high availability targets, including internal process and training.\n* Oversee a regular cadence of penetration testing exercises across all the company’s product lines, and ensure that identified vulnerabilities are logged, prioritized, and addressed within engineering teams. \n* Attend and contribute to regular Information Security Committee meetings.\n\n\n\nResponsibilities: 6. Governance and Compliance\n* Experience with governance and compliance regulations such as ISO27001, NIST.\n* Work with the Director of Governance & Compliance too develop, implement, and maintain policies, procedures, and controls in accordance with ISO 27001 standards to ensure information security management system (ISMS) effectiveness.\n\n\n\nQualifications:\n* Bachelor’s or master’s degree in computer science, engineering, or a related field.\n* 7 years of experience in engineering leadership roles, with a focus on infrastructure, uptime management, incident response, DevOps, and SRE.\n* Proven track record of designing and managing scalable infrastructure in cloud environments (e.g., Azure Commercial, Azure Gov, AWS, GCP).\n* Strong understanding of networking, security, and system administration principles.\n* Experience with incident management frameworks (e.g., ITIL, SRE) and incident response tools.\n* Hands-on experience with DevOps tools and practices (e.g., CI/CD pipelines, configuration management, containerization).\n* Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence decision-making at all levels of the organization.\n* Demonstrated leadership ability, with a focus on coaching, mentoring, and developing high-performing teams.\n* Extensive knowledge of cybersecurity frameworks, ISO 27001 standards, and regulatory compliance requirements.\n\n\n\nPreferred Qualifications:\n* Experience in a fast-paced startup environment or high-growth technology company.\n* Certifications in relevant areas such as Microsoft Azure Cloud Architect, Certified Kubernetes Administrator (CKA).\n\n\n\nBehavioural Competencies\n* Results oriented, excellent problem solving, strong analytical skills and self-managed\n* High attention to detail\n* Technically minded and be able to understand and communicate using technical jargons and terminologies with ease\n*  Work well under pressure.\n* Good communication skills (Written and verbal)\n\n\n\n\n\nTHIS ROLE IS ONLY AVAILABLE TO CANDIDATES LIVING IN SOUTH AFRICA AND HOLD SOUTH AFRICAN CITIZENSHIP\n\n\nRapidDeploy is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, genetics, disability, age, or veteran status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, DevOps, Cloud and Microsoft jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote, South Africa

\nThe mission for this role:\n\nThis is an exciting opportunity to work as a Senior Salesforce Administrator focused on developing a best-in-class that delights its users and captures meaningful data to optimise processes and maximise revenue. The role will also focus on managing integration applications into Salesforce such as Salesloft, Planhat, Gong, Lean Data, LeadIQ, and SalesNav to name a few.\n\nYour focus will be to...\n\nAs the Salesforce Administrator, you will be the driving force behind the success of Attest and will be responsible for ensuring that Salesforce is set up and configured to maximise our revenue-generating activities.\n\nYou will \n\n\n* Maintain a complex Salesforce org and manage several releases per year to improve our process and revenue-generating activities.\n\n* Solve business problems by customising our Salesforce Platform by building, configuring, and automating technology solutions to deliver business value.\n\n* Understanding the needs and motivations of different stakeholders around the business (senior sales professionals, users, marketers, legal and finance) to gather requirements and be a driver of transformation.\n\n* Working with other departments such as marketing, sales, customer success, finance and legal to find ways of improving systems that will lead to increased profitability for the company.\n\n* Identify areas where processes can be improved or streamlined to reduce costs and increase efficiency and productivity.\n\n* Constantly leverage release updates, health checks and optimisers to improve our Salesforce organisation’s user interface and experience.\n\n* Ensure accurate collection of key data in Salesforce and integrated applications. \n\n\n\n\nWe’d love to hear from you if…\n\nAs a Senior Salesforce Administrator candidate, you will \n\n\n* Have worked as a Salesforce Administrator or in a Revenue Operations role, ideally in a fast-paced B2B SaaS Company.\n\n* Have experience of Sales Cloud or a suite of clouds, which could result in having a specialism e.g. CPQ. You will also be comfortable with advanced automation (Salesforce Flow).\n\n* Have experience working with integrated applications including but not limited to DocuSign, Lean Data, Pardot, Gong, SalesLoft, Planhat etc.\n\n* Have previously gathered requirements and understood business processes, including project and release management.\n\n* Have great stakeholder management skills and have been responsible for governance. Maintaining and customising the Salesforce org using best practices. Full understanding of options, such as automation, and record types vs. page layouts. \n\n* Have experience in setting up and configuring the system with an understanding of Users, Profiles, Permission Sets and Permission Set Groups , monitoring and proactively improving user adoption, providing user training and ongoing support, and ensuring your data hygiene is also clean and accurate. \n\n* Support additional Salesforce needs such as creating and updating custom and standard reports and dashboards, record updates, and bulk uploads using Data Loader.\n\n* You have strong problem-solving skills and can see and make process improvements. Prior experience building processes and implementing change within a growing organisation.\n\n\n\n\nBenefits:. \n\nOur benefits programme is designed with a focus on the wellbeing, engagement and growth of our people. \n\nPlease see our list of benefits below:\n\n\n* EMI share options in the company so that as the business succeeds, so do you!\n\n* Benefits to support your career development and growth, including a career growth and development budget of £20/$20 per month which can be accrued over the year. We’ll even give you £300/ $300 to set up your home office.\n\n* 25 days paid holiday per year, increasing to 26 after 3 years service and 27 after 4 years service. This is in addition to local public holidays and an additional average of 2 days off during the festive season. You can also take one month's fully paid sabbatical after 4 years service. \n\n* We offer benefits that support your physical and mental health. These include enhanced sick pay, a £40/$40 per month wellness allowance to spend on things that matter to your wellbeing which can be spent on a monthly basis or saved up for larger purchases over the year, and access to private and confidential coaching via Sanctus.\n\n* Family-friendly policies from your first day of employment, such as enhanced parental leave with primary careers receiving 18 weeks fully paid leave and secondary careers receiving 4 weeks full pay. We also have a fertility treatment and family support policy which include paid leave for those going through treatment and their partners. Should the worst happen, we have a pregnancy loss policy with paid time off to support you through this time. \n\n* Spend up to 2 paid days per month – we call it 10% time – giving back to your community or supporting your favourite charity.\n\n* To help you save for your retirement, you’ll be auto-enrolled to our group pension plan through Penfold when you join. You can maximise your pension contribution through the salary sacrifice scheme. \n\n* Receive support whenever you need it with our Employee Assistance Programme, Care First, available 24/7. \n\n* Work from anywhere – spend up to 80 days per year working abroad +/-4 hours from London\n\n* An open, inclusive and supportive team where everyone is valued and all ideas and suggestions are welcomed.\n\n\n\n\nIn-person and remote working balance …\n\nWe are a collaborative bunch and know the value of solving problems together. We’ve adopted a hybrid working approach, where employees split their time between the office and their home / alternative place of work. Typically Attesters are in the office 2 days per week with the days and times in the office being agreed with the employee and the line manager. This may also vary week to week based on the employee's workload and calendar. \n\nWe’re also mindful that flexible working arrangements can make a big difference for a variety of reasons and encourage Attesters to let us know if flexible working will enable the best balance for them. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Finance, Cloud, Senior, Legal and Sales jobs that are similar:\n\n $55,000 — $82,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom

\nUpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott! \n\n\nWe're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape. \n\n\nPOSITION SUMMARY \nAs UpKeep’s Sales Operations Manager, you will be in a pivotal role to enable our Sales teams to be more efficient and effective. Your ultimate goal is to drive more high-quality revenue from lead gen to customer acquisition, to retention. You will own important functional areas such as tooling, internal processes and standards that drive our marketing, sales cycle, and customer journey. You will partner closely with members of our marketing, sales, and customer success teams to drive a strategic operations roadmap and ensure the teams are supported day-to-day. Our ideal candidate has a proven track record of successfully supporting a rapidly growing GTM team. \n\n\nThis role requires a passion for data, self-motivation, detail oriented and excellent problem-solving abilities. Ability to deal with highly ambiguous problems, taking full control and responsibility for finding solutions, and drive towards simple solutions to complex problems. \n\n\n\n ESSENTIAL FUNCTIONS AND RESPONSIBILITIES  \n* Partner with GTM Leadership to define the sales operations strategy as it aligns and integrates the customer-facing teams (marketing, sales, customer success)\n* Partner with GTM leadership to define, build, and optimize the lead, sales cycle, and post sales cycle process to improve our pipeline throughput & retention initiatives\n* Manage relationship and program execution with strategic outsourced rev ops agency, reporting on project progress weekly and monthly\n* Build and maintain the Sales automation stack to ensure clean data synchronization between core systems such as Salesforce, Salesloft, etc.\n* Partner with Sales Leadership to centralize KPI dashboards for all revenue-generating teams\n* Proactively monitor and strive to maintain high levels of data quality, accuracy, process adoption, and consistency across all GTM functions\n* Enable a best-in-class sales forecast, pipeline, and operating cadence. This will include everything from gathering data, improving predictive measures, running analysis, reporting, territory creation and planning\n* Partner with cross-functional teams to review operational procedures, and develop scalable processes and solutions to address any inefficiencies, including ongoing documentation\n* Hands on configuration of Salesforce Platform including users, roles, security, profiles, workflow rules, custom objects, etc. \n* Act as a consultant to provide support for all GTM systems\n* Support in Territory design for new logo / account management / BDR teams\n\n\n\nEXPERIENCE  \n* Bachelor’s degree in MIS or related field \n* Preferred Certified Salesforce.com Administrator (ADM-201)\n* Experience managing and supporting sales needs and questions around systems such as SFDC, Salesloft, ZoomInfo, etc.\n* 3+ total years of operating experience in either Sales Operations, Revenue Operations or Operations ideally at a B2B SaaS company\n* Managing, triaging, and resolving user submitted issues via ticketing system(s) \n* Advanced Google sheets/Excel skills (Macro, Pivot Tables, VLOOKUP) \n\n\n\nKNOWLEDGE\n* Strong verbal and written communication skills to influence others at all levels and across all functions within the organization to rally behind shared business goals\n* Ability to communicate effectively with technical personnel as well as with business users. \n* Handles multiple competing priorities in a fast-paced, deadline-driven environment \n* Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users \n* Relational databases, data modeling, and ETL tools \n\n\n\nDESIRED BEHAVIORS \n* Receptive to change – is flexible. Seeks and adopts improved approaches and processes.\n* Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.\n* Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results, and takes remedial action where necessary.\n* Technically proficient – able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs. \n* Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn. \n* Communicates ideas – respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives. \n* Works collaboratively – shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work.  \n* Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values. \n* Act as a good citizen of UpKeep.  \n\n\n\n\n$145,000 - $150,000 a year\n\nEven if you don’t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.\n\n\nEmployee Benefits:\n\n\nFull-time team members at UpKeep are offered affordable medical, dental, and vision insurance for themselves and their families, HSA with employer paid contribution, optional FSA, Life Insurance, 11 paid annual holidays, unlimited paid time off, 10 days of sick time per year, ability to enroll in our 401(k) plan, 12-week paid parental leave, Employee Assistance Program, Modern Health for mental health resources, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. \n\n\nCompany History & Product:\n\n\nUpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage! \n\n\nToday, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!\n\n\nWe've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses. \n\n\n\n\nLearn More!\nwww.onupkeep.com\nwww.onupkeep.com/careers\n\n\n\n\nAt UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Cloud, Sales and Engineer jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States / Remote

\nCority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the world works. \n \nFor over 35 years, Cority has been powered by the spirit of innovation, deep domain expertise, and a commitment to integrity that enables higher levels of operational and sustainable performance with the most comprehensive, human-centered, and secure SaaS platform to help workers and businesses thrive in 100 countries around the world. \n \nThe company enjoys the industry’s highest levels of client satisfaction and has received many awards for its strong employee culture and outstanding business performance. To learn more, visit www.cority.com.\n\n\n\n\n\n\n\n\n\nPRIMARY RESPONSIBILITIES\n* Act as the primary technical liaison between Cority Client Service Consultants and clients during a project. This includes but is not limited to project meetings where technical discussions regarding database conversion (data mapping development and support to programming for SQL Script writing), review of client legacy systems for integration to Cority via proprietary web service tools, advanced security configuration, defining workflow logic through business rule and advanced report development.\n* Liaise with product/programming and consulting team to expedite resolution of high priority issues identified during the implementation ensuring client satisfaction and delivery of resolved technical issues or new enhancements required for a client’s Go Live. Gather technical information to provide context around technical troubleshooting that may be required during an implementation. Track and maintain bugs/findings during the implementation using JIRA.\n* Assist in client business process review sessions (on-site or remote), provide support for any in-scope technical requirements, and assist in development of any project documentation\n* Provide Technical Subject Matter Expertise for implementing the Cority application to meet client requirements regarding application authentication (SSO, LDAP, LDAPS, MFA), Data Clean-up tasks for historical data (Web Service tools or SQL Scripts), integrations between client and Cority systems (Web Service Tools (using SOAP / REST API’s), SQL Scripts with FTP / SFTP), understanding of HL7 file format and MIRTH Connect middle wear and any other in-scope technical tasks required for a successful implementation. Establish, in conjunction with the lead Client Service -=Consultant and the client, a plan for management of the project implementation including intervention where timeline milestones are being delayed or missed.\n* Define and document technical requirements in the form of Change Requests (Change Control Documentation) when applicable. Provide experience to clients and support development of test cases and validate changes in software through design reviews to confirm software changes meet client expectations and requirements.  Where necessary validate the specifications with the programming and product team.\n* Conduct System Administrator and advanced Business Intelligence Reporting training sessions for client system administrators and other technical leads.\n* Provide application enhancement suggestions to Product Management for the core product by means of in-depth business / technical needs analysis from the client and assessing viability of use for other Cority clients.\n\n\n\nEDUCATION:\n* A graduate of a university program in occupational health & safety, industrial hygiene, business administration or computer science or a related program with equivalent work experience.  Industry experience in the field of Sustainability or EHSQ is highly recommended.  Experience with the Cority software is desired.\n\n\n\nEXPERIENCE:\n* Working Knowledge of technical tools such as Relational Database Management Tools (SQL or Oracle), Web Service Utilities (using SOAP or REST API’s), SSO Platforms (ADFS, Shibboleth, Ping Federate, etc).\n* Working knowledge with Java Script, PowerShell, Visual Basic for Applications (VBA).\n* Experience with MIRTH or other middleware tools for converting CSV to HL7 is a strong asset.\n* Must have strong Organizational and Time Management skills.\n* Must be able to understand and communicate the role of technology in the delivery Of a SaaS based solutions.\n* Must have a knowledge of system development life cycles (SDLC)\n* Must have the ability to work independently as well as with a team.\n* Must have excellent interpersonal and communications skills.\n* An ability to mentor team members and resolve conflicts considered a strong asset.\n* Ability to speak French is required.\n* May be required to Travel.\n\n\n\n\n\nCority is committed to a diverse and inclusive work environment. Cority is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability or any other legally protected status. For applicants who would like to request for accommodation please send an email to [email protected]. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Consulting and Java jobs that are similar:\n\n $57,500 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada