\nWho We Are:\n\nSmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.\n\nWe pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:\n\n\n* Integrity: Always operate with honesty and transparency so we earn the trust of our clients.\n\n* Courage: Demonstrate the courage needed to take on a broken industry and continuously improve what we offer to optimize health outcomes.\n\n* Together: Foster a collaborative and inclusive environment that values teamwork, respect, and open communication, and encourages creativity and diversity of thought.\n\n\n\n\nJob Summary:\n\nSalesforce is a cornerstone tool of SmithRx’s business, for both GTM and customer service.  As such, the Salesforce team plays a foundational role at SmithRx, with the responsibility of creating, maintaining, and optimizing core business processes throughout the company.  \n\nThis Senior Business Systems Analyst will be the “founding BSA” role within the Salesforce team at SmithRx.  This team is currently composed of two Salesforce Admins and one Salesforce Specialist, with no dedicated business analyst support.  The Senior Business Analyst will play a key strategic and executional role collaborating with almost every team in the organization to improve our tools, products, and processes.  They will work closely with the Salesforce Admins and the stakeholder teams that the Salesforce team serves in order to ideate, define, plan, deploy, and optimize key projects.  \n\nThe Senior Business Analyst will be primarily focused on Salesforce initially, but may undertake BA duties for other business systems as the team evolves. \n\nWhat you will do:\n\n\n* Requirements Gathering:\n\n\n* Collaborate with stakeholders to understand business objectives and processes.\n\n* Conduct thorough analysis to gather and document detailed business requirements.\n\n\n\n\n\n* Salesforce Expertise:\n\n\n* Serve as a subject matter expert on Salesforce capabilities and best practices.\n\n* Provide recommendations on how to leverage Salesforce to meet business needs.\n\n\n\n\n\n* Solution Design:\n\n\n* Lead and facilitate discussions with relevant subject matter experts to drive effective solutions in Salesforce to address business requirements.\n\n* Collaborate with technical teams and Salesforce Admin & Eng  to ensure solutions align with overall architecture and design principles.\n\n\n\n\n\n* Planning and Execution:\n\n\n* Deliver quarterly, monthly and sprint planning. \n\n* Drive execution and status to deliver the plan and measure the impact.\n\n* Communicate planning, execution, impact status and risks. \n\n* Develop and maintain reports and dashboards to provide insights into business performance.\n\n\n\n\n\n* User Training and Support:\n\n\n* Conduct user training sessions to ensure effective utilization of Salesforce features.\n\n* Facilitate ongoing support to end-users and address any issues or concerns.\n\n\n\n\n\n* Data Management:\n\n\n* Call out the requirements needed to support data migration and integration activities within Salesforce.\n\n* Work with the Salesforce Admins to ensure data accuracy, consistency, and integrity within the system for projects on which the BA is contributing.\n\n\n\n\n\n* Collaboration and Communication:\n\n\n* Work closely with cross-functional teams, including Customer Success, Product, Tech, sales, marketing, and IT, to foster collaboration and ensure alignment with business objectives.\n\n* Communicate effectively with stakeholders at all levels, including presenting findings and recommendations to leadership.\n\n\n\n\n\n* Continuous Improvement:\n\n\n* Stay current with Salesforce updates and industry best practices.\n\n* Identify opportunities for process improvement and propose enhancements to existing Salesforce implementations.\n\n\n\n\n\n\n\n\nWhat you will bring to SmithRx:\n\n\n* Bachelor's degree in Business, Information Technology, or a related field.\n\n* Minimum of 6 years of experience as a Product Manager/Business Analyst with focus on Salesforce systems or enterprise CRMs.\n\n* Experience working with product engineering teams to help facilitate business solutions\n\n* Understanding of Salesforce object structure and Salesforce low-code solutions such as Flows and lightning enabled instances\n\n* Salesforce Administrator or Advanced Administrator or Salesforce Service Cloud  certification preferred.\n\n* Strong analytical and problem-solving skills.\n\n* Excellent communication and interpersonal skills.\n\n* Ability to work independently and collaboratively in a team environment.\n\n* Familiarity with Agile methodologies.\n\n* Experience with third-party integrations such as Conga, DocuSign, popular call center tools.\n\n\n\n\nWhat SmithRx Offers You: \n\n\n* Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance\n\n* Flexible Spending Benefits \n\n* 401(k) Retirement Savings Program \n\n* Short-term and long-term disability\n\n* Discretionary Paid Time Off \n\n* 12 Paid Holidays\n\n* Wellness Benefits\n\n* Commuter Benefits \n\n* Paid Parental Leave benefits\n\n* Employee Assistance Program (EAP)\n\n* Well-stocked kitchen in office locations\n\n* Professional development and training opportunities\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Senior jobs that are similar:\n\n $65,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\nAbout Robin:\nRobin is the leading hybrid workplace experience platform. Since 2014, we’ve empowered people to do their best work by building tech solutions that fuel vibrant workplace experiences. Our platform redefines work and community building for hybrid companies everywhere. With industry-leading desk booking and room scheduling software alongside our powerful workplace analytics, our mission is to empower people to do great work and foster a sense of community.\n\n\nHybrid Work. We believe the best work gets done when employees have the best of both worlds. Some days that's working from home and there are other days when that takes place at our Robin HQ, located in the Seaport District of Boston. Our teams value the energy of in-person collaboration and the productivity of heads-down remote work. We empower our Robinauts to choose what works best for them, team policies are set at a department level.\n\n\nWe are looking for an inspiring analyst to join our Go-to-Market Systems and Operations team, focused on building out our customer success processes and Gainsight platform. This role is expected to be in our Boston HQ office at least twice a week.\n\n\n\nThis role is interesting because: \n* You are self-motivated and results driven, and are able to work both independently and in a cross-team environment.\n* You can turn data into actionable insights and help drive the usage of Gainsight to improve overall efficiency and customer experience.\n\n\n\nYou are qualified if you have:\n* Strong analytical and critical thinking skills with the ability to collect, organize, analyze, and disseminate information and data.\n* Ability to set and meet deadlines, manage competing priorities, and shift focus when necessary.\n* A desire to incorporate feedback and personally grow as a team member.\n* Experience designing and building technical solutions within Gainsight CS, including explanations of how you have translated business requirements into technical requirements.\n* Bonus: Gainsight NXT Admin Certified\n\n\n\nHow our values show up in this role: \n* Drive: You see process inefficiencies as opportunities to improve and tackle them eagerly.\n* Innovate: You don’t accept “we’ve always done it this way” as an acceptable response and aren’t afraid to recommend new ideas.\n* Adapt: You are resilient and are able to bounce back after setbacks or shifting priorities.\n* Unite: You are a strong communicator and are able to collaborate with people with differing perspectives.\n\n\n\n\n\nBenefits:\n- Medical & Dental Insurance through Blue Cross Blue Shield covered at 100% for employee-only plans and 85% for family members. \n- Vision Insurance offered through EyeMed\n- Company sponsored 401k with up to a 3% match\n- Incentive Stock Options\n- 100% Paid Parental Leave\n- Flexible vacation time (that we actually use!)\n- 12 company holidays\n\n\nPerks:\n- Professional Development Stipend \n- Talent Referral Program \n- Recognition perks through Blueboard \n- Annual company kickoff in Boston\n\n\nWe Celebrate Diversity\nRobin is committed to creating a workplace that reflects the world around us. We believe that the key to good work is empowering our people and we know that  diversity and inclusion are a large part of this equation. Our realities shape our everyday experiences and it’s our responsibility to our employees, our customers and our communities to address the issues with workplace representation. Robin does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n\n\n#IHSRemote
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts

Hi there! Thanks for stopping by 👋\n\nAre you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!\n\nWe have bike enthusiasts, foodies, video game heroes, dog and cat lovers, movie buffs, musicians, and every variety of people. Lightspeed was founded on the principles of diversity and inclusion and our daily practices and interactions reflect this commitment everyday. Wherever you look, you will find a friend in Lightspeed. If you’re keen to join, we’re looking for a Junior Underwriting Analyst - 3 month contract (Permanent Work from home) to join our team in Manila. \n\nYou'll be a key player in the risk assessment process, collaborating with sales teams to assist potential payment customers in securing our products and services. This role is key to improving the Lightspeed customer journey by streamlining payment services onboarding. We're seeking someone to support the team, enhance processes, ensure effective pricing, risk evaluation, and secure client underwriting. In this role you will focus on Compliance and Underwriting, specifically checking sub-merchant applications for legal compliance.\nWhat you’ll be doing:\n\n\nConduct risk assessment and decisioning of low risk applications in the underwriting queue, adhering to acceptable risks outlined in payment operation policies.\n\nCarry out due diligence for all sub-merchant applications.\n\nCommunicate with potential payment customers to collect supporting documentation for the adjudication process.\n\nMaintain good relationships with various teams, addressing urgent questions and concerns when necessary\n\n\n\n\nAnd a little bit of… \n\n\nContributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.\n\nContribute to operational improvements to streamline procedures/processes and enhance service.\n\n\n\nWhat you need to bring:\n\nWe're looking for a candidate who has experience with the following:\n\n\nPrevious customer service experience\n\nExcellent written and spoken communication skills in English\n\nPrevious experience in an admin type role in FinTech/Payments/Banking is a bonus\n\n\n\n\nOur hiring process is very straightforward. You’ll undergo a preliminary video screening and the whole process will be conducted at the comfort of your own home, through Zoom or Google Meet. No need to go through Manila's heavy traffic!\nWhat’s in it for you?\n\nCome live the Lightspeed experience...\n\n\nAbility to do your job in a permanent work from home environment;\n\nGenuine career opportunities in a company that’s creating new jobs everyday;\n\nWork in a team big enough for growth but lean enough to make a real impact.\n\n\n\n\nNot yet convinced?\n\nFor honest reviews left by real people, you can check our Glassdoor page. To know more about Lightspeed, you can check our website, LinkedIn, and Youtube pages. We’re an open book!  \n\nWe know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!\n\nWe partner with Inform Group to employ our Lightspeed workforce in the Philippines. Inform Group hosts Lightspeed employees who enjoy the benefits of the Philippine labour code combined with the full career opportunities provided by Lightspeed. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Video, Legal and Sales jobs that are similar:\n\n $40,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nManila, Manila, Philippines

\n\n\n \n\nWho are Tide:\n\nAt Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is  transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale.\n\nWhat we’re looking for:\n\nAs part of the team, you will be responsible for building and running the data pipelines andservices that are required to support business functions/reports/dashboard.. We are heavily dependent on Snowflake, Airflow, Fivetran, dbt , Looker for our business intelligence andembrace AWS as a key partner across our engineering teams\n\nAs a Analytics Engineer you’ll be:\n\n\n* Developing end to end ETL/ELT Pipeline working with Data Analyst of business function.\n\n* Designing, developing, and implementing scalable, automated processes for data extraction, processing, and analysis in a Data Mesh architecture\n\n* Mentoring other Junior Engineers in Team\n\n* Be a “go-to” expert for data technologies and solutions\n\n* Ability to provide on the ground troubleshooting and diagnosis to architecture and design challenges\n\n* Troubleshooting and resolving technical issues as they arise\n\n* Looking for ways of improving both what and how data pipelines are delivered by the department\n\n* Translating business requirements into technical requirements, such as entities that need to be modelled, DBT models that need to be build, timings, tests and reports owning the delivery of data models and reports end to end\n\n* Perform exploratory data analysis in order to identify data quality issues early in the process and implement tests to ensure prevent them in the future\n\n* Working with Data Analyst to ensure that all data feeds are optimised and available at the required times. This can include Change Capture, Change Data Control and other “delta loading” approaches\n\n* Discovering, transforming, testing, deploying and documenting data sources\n\n* Applying, help defining, and championing data warehouse governance: data quality, testing, coding best practises, and peer review\n\n* Building Looker Dashboard for use cases if required\n\n\n\n\nWhat makes you a great fit: \n\n\n* You have 7+ years of extensive development experience using snowflake or similar data warehouse technology\n\n* You have working experience with dbt and other technologies of the modern datastack, such as Snowflake, Apache Airflow, Fivetran, AWS, git ,Looker\n\n* You have experience in agile processes, such as SCRUM\n\n* You have extensive experience in writing advanced SQL statements and performance tuning them\n\n* You have experience in Data Ingestion techniques using custom or SAAS tool like fivetran\n\n* You have experience in data modelling and can optimise existing/new data models\n\n* You have experience in data mining, data warehouse solutions, and ETL, and using databases in a business environment with large-scale, complex datasets\n\n* You having experience architecting analytical databases (in Data Mesh architecture) is added advantage\n\n* You have experience working in agile cross-functional delivery team\n\n* You have high development standards, especially for code quality, code reviews, unit testing, continuous integration and deployment\n\n\n\n\nWhat you’ll get in return: \n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get:\n\n\nCompetitive salary\n\nSelf & Family Health Insurance\n\nTerm & Life Insurance\n\nOPD Benefits\n\nMental wellbeing through Plumm\n\nLearning & Development Budget\n\nWFH Setup allowance\n\n15 days of Privilege leaves\n\n12 days of Casual leaves\n\n12 days of Sick leaves\n\n3 paid days off for volunteering or L&D activities\n\n\n\n\nTidean Ways of Working \n\nAt Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n#LI-NN1 #LI-Remote\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Git and Engineer jobs that are similar:\n\n $55,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBangalore, Karnataka, India

\nDepartment : Member Operations (IN)\n\nWho are Tide:\n\nAt Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is  transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses.\n\nTide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale.\n\nAbout You\n\nAs an Ongoing Monitoring Analyst, you would be working on being  the first line of defence in our battle against financial crime. You’ll be responsible for monitoring a variety of transaction types across our customer base. This role is an important part of our monitoring and helps identify any suspicious activity that requires further investigation.\n\nSome of the things you’ll be doing:\n\n\nAnalyzing transactions across a variety of payment types to look for signs of financial crime including fraud, money laundering and \nterrorist financing\n\nSanctioning and screening some payments\n\nDeveloping and seeking ways to improve tools and process for transaction analysis\n\nReviewing transaction alerts, spotting inconsistencies and escalating accounts with financial crime concerns\n\nUsing a variety of tools to analyse transactions in different ways, including thematic reviews\n\nBeing responsible for different operational activities as per requirements\n\nWorking a shared shift pattern\n\nWilling to work weekends as and when required\n\nUsing interpersonal & great communication skills to interact with many of Tide’s internal and external stakeholders and take \ninitiative in a very busy, and always changing work environment\n\nResolving member queries in a timely manner by contacting members through the in-app chat, email and through the phone\n\nResponding to queries from internal teams and working with them closely\n\n\n\n\nYou’ll be a great fit if:\n\n\nYou have good eye for detail to be able to identify suspicious activity amongst transaction data\n\nYou have 2 - 4 years of experience working in AML and transaction monitoring in India, preferably in a highly regulated environment\n\nYou have strong understanding and experience of CDD and EDD processes in Indian context\n\nYou have professional work experience, preferably in financial services e.g. Banking sector and Fintech\n\nYou have inclination towards asking right questions with problem solving attitude and always looking to make process leaner and robust\n\nYou have an analytical mind – able to digest large data sets and spot patterns and trends with ease\n\nYou are a quick learner, explorer, multitasker and flexible with work profile\n\nYou have exceptional communication skills – written and verbal – to communicate with the clients and company stakeholders & regulatory bodies if required\n\nYou are organized and able to remain calm under pressure\n\nYou are able to carry out multiple different tasks and stay organized while doing so\n\nYou are a problem solver and willing to share your solutions\n\n\n\n\nWhat you’ll get in return:\n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get:\n\n\n* Competitive salary\n\n* Self & Family Health Insurance\n\n* Term & Life Insurance\n\n* OPD Benefits\n\n* Mental wellbeing through Plumm\n\n* Learning & Development Budget\n\n* WFH Setup allowance\n\n* 15 days of Privilege leaves\n\n* 12 days of Casual leaves\n\n* 12 days of Sick leaves\n\n* 3 paid days off for volunteering or L&D activities\n\n\n\n\nTidean Ways of Working \n\nAt Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\n#LI-AP1\n\n#LI-Hybrid \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Design jobs that are similar:\n\n $35,000 — $75,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nGurugram, Haryana, India

\n\n\nJOB SUMMARY: \n\nAs a member of the Professional Services team, the Business Analyst (BA) is an external-facing, project-based role, focused on the elicitation of Customer User Stories, their documentation and analysis, and the declarative configuration of the solution that results from this documentation. Note that the BA is the owner of all User Stories for a given implementation, whether the story work is declarative or custom.  The Business Analyst collaborates with the Project Manager, Solution Architect & Developer roles, to ensure adherence to contracted scope and budget, and to affirm their solution design and configurations have been optimized for their customer’s requirements and business operations. The BA also drives data migration activities, including object mapping and data validation (post migration). Additionally, the BA works closely with their Project Manager, to groom their backlog and validate quality/accuracy of any deliverables. This role is further responsible for documenting a customer’s full software configuration/solution, providing demonstrations of configurations/solutions, and for end-User training and supporting the effort through deployment and go live.\n\n \n\nRESPONSIBILITIES: \n\n\n* Facilitate customer meetings, either virtually or in person as required by the Project.\n\n* Lead requirements elicitation and User Story documentation.\n\n* Execute software configurations in alignment with the documentation and contracted scope/budget.\n\n* Create a backlog of Stories, by project, for review and collaboration with the Project Manager.\n\n* Work with the Solution Architect and Developer roles to document solutions\n\n* Develop test scripts and acceptance criteria for the user stories\n\n* Prioritize and assign user stories to the development team\n\n* Perform configuration of our application, including Salesforce configuration\n\n* Validate all customization work and provide Customer-facing demonstrations.\n\n* Prepare and analyze data conversion requirements; identify data gaps.\n\n* Collaborate with data architects for data migration activities.\n\n* Lead User Acceptance Testing, deployment and validation activities.\n\n* Complete required project documentation (configuration documentation, User Stories, functional designs, deployment checklists, support documentation, etc.).\n\n* Directly and effectively train customer’s personnel in the use of the system.\n\n* Clearly and effectively communicate with team and with customers regarding status, technical issues, enhancements, and creative solutions\n\n* Maintain target billable utilization while providing quality work\n\n\n\n\n REQUIREMENTS: \n\n\n* Minimum 3 years of experience working as an admin/analyst in Salesforce.com environment with external clients/customers\n\n* Salesforce admin (ADM201) certification\n\n* Knowledge of all aspects of testing end-user products: Functional, Performance, Security, Usability, etc.\n\n* Excellent troubleshooting, analysis, and problem-solving skills\n\n* Ability to effectively prioritize and escalate issues as required\n\n* Excellent written and verbal communication skills; adept at presentation to customers and senior management\n\n* Experience with Project Management tools such as Jira/Confluence or similar tools\n\n* Solid experience with the Microsoft Office Suite and Products (Word, Excel, PowerPoint, Sharepoint, Teams, Visio)\n\n* Ability to work remotely without direct supervision.\n\n* Occasional travel may be necessary as required by the customer.\n\n\n\n\nPreferred\n\n\n* Previous experience or knowledge of working on Fonteva product/application\n\n* Experience with other CRM/Association Management Systems\n\n* Working knowledge of Salesforce.com administration, configuration, customization, and third-party integration or other CRM environment\n\n* Prior consulting experience\n\n* Additional certifications such as (PAB, DEV 1)\n\n\n\n\nEmployee Referral Bonus\n\nThis position is eligible for a 1,000 USD employee referral\n\nAccess Referral Form Here\n\nSalary Range Disclosure\nThe base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.\n\nSalary Range\nUS Remote: $100,000- $120,000 USD per year plus bonus\n\n \n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, Consulting, Testing, Microsoft and Senior jobs that are similar:\n\n $55,000 — $82,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n