• 10+ years global PMO experience of leading, managing and running PMOs to support large programmes in changing environments • Led and managed PMO to deliver and roll out digital and technology transformation programme - Win 10 and Office 365 for Ministry of Justice to 40,000 users across the UK • 10+ years global high-level stakeholder management experience of engaging with executives, 3rd parties and other stakeholders as an influencer & facilitator by becoming a trusted advisor quickly
• Project, Programme & Portfolio Leadership • Waterfall, Agile, Best Practices, PMO Maturity • C-Suite, Senior Stakeholder Management • PMO, Risk Management, Interdependencies • Programme Governance, Controls & Reporting • Effective Communication & Influencing • Cross-Functional Leadership & Coaching • Outsourcing, PMO Tools and Techniques Areas of Expertise
Head of UK Delivery Audit XPRT, London, UK Mar 20 – Nov 20
• Created new business cases to secure funding for projects as well as R&D • Delivered digital transformation projects for Barclays to reduce cost & increase efficiency. • Drastically reduced manual process by automating 25% of QC checks using digital delivery • Reduced time taken for compliance checks from 5 hours to 15 minutes & reduced costs by 90% Lean Management Certification (eLearning) Nov 19 – Feb 20 Providing Career Coaching & Advice to LinkedIn Network Jun 19 – Present Senior Advisor (contract) Saudi Arabian Government, KSA Feb 19 – May 19 • Created PMO by creating roadmap and reinforced it by developing and supporting governance, standards & best practices for business transformation programme in 4 weeks • Aligned roadmap activities to business drivers & secured business agreement and support Programme Manager (contract) Addison Lee, London, UK Nov 17 – Oct 18 • Turned around failing M&A post-merger integration programme by focusing on key priorities & oversight and saving £100K/year by revamping team. • Won 2 major bids from airlines valued at $13M as bid manager, being single point of contact for all issues, questions and by resolving critical issues quickly • Optimised project maturity by implementing best practices, governance, standards, and simplified processes increasing delivery success rate by 20%. • Facilitated workstreams to rationalise & restructure business & IT functions saving £50K/yr. PMO Lead (contract) Ministry of Justice, London, UK Apr 16 – Jun 17 • Successfully transformed existing PMO to provide exemplary support for major digital and technology transformation programme, 50+ projects, team of 200+ with £100m benefits. • Consolidated vendor services and developed governance and transition processes for roll-out of Windows 10 & O365 to 40,000+ user throughout the UK • Trained eight PSOs and five PMO analysts in PMO and PPM best practices enabling them to provide improved level of service and support to project managers.
Head of PMO (contract) Accenture (Bank of America), UK Apr 15 – Sep 15 • Revitalized existing PMO by implementing best practices improving delivery success rate by 20%. • Increased on-time status reporting from 80% to 98% in 4 weeks by simplifying processes. • Accelerated closure of action logs from 30% to 70% within 4 weeks
Head of Delivery and PMO MS Computer Services LTD, UK Jun 13 – Mar 15 Mentoring & coaching professionals on IT & business on PMOs, Project & Programme Management.
Programme Manager & PMO Lead (contract) Dell Services ME, Qatar Jul 12 – May 13 • Established PMO by creating roadmap, governance, reporting, and compliance in 2 months. • Implemented new methodology & trained PMs resulting in 20% increase in delivery success
Career Beak to take care of elderly parent Sep 11 –Jun 12
Head of Delivery & PMO UST Global , London, UK Jul 06 – Jul 11 • Completed post-merger integration, rationalisation & restructuring of US & UK business & IT functions for two global businesses in the UK and US • Involved rationalisation and restructuring of US and UK businesses and IT functions • Oversaw all project plans and project delivery for full end-to-end integration • Led US and UK PMO teams to create single PMO providing global PMO support
Project Management Institute (PMI) Project Management Professional (PMP) CompTIA IT Project+ Fellow of the Life Management Institute Associate of Life and Health Claims FLMI ALHC Health Insurance of America Associate Customer Service Lean Management HIA ACS London Learning Consortium
Education & Certifications Bachelors in Mechanical Engineering (B. Sc. Hons)
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