โข 10+ years global PMO experience of leading, managing and running PMOs to support large programmes in changing environments
โข Led and managed PMO to deliver and roll out digital and technology transformation programme - Win 10 and Office 365 for Ministry of Justice to 40,000 users across the UK
โข 10+ years global high-level stakeholder management experience of engaging with executives, 3rd parties and other stakeholders as an influencer & facilitator by becoming a trusted advisor quickly
โข Project, Programme & Portfolio Leadership โข Waterfall, Agile, Best Practices, PMO Maturity
โข C-Suite, Senior Stakeholder Management โข PMO, Risk Management, Interdependencies
โข Programme Governance, Controls & Reporting โข Effective Communication & Influencing
โข Cross-Functional Leadership & Coaching โข Outsourcing, PMO Tools and Techniques
Areas of Expertise
Professional Experience
Head of UK Delivery Audit XPRT, London, UK Mar 20 โ Nov 20
โข Created new business cases to secure funding for projects as well as R&D
โข Delivered digital transformation projects for Barclays to reduce cost & increase efficiency.
โข Drastically reduced manual process by automating 25% of QC checks using digital delivery
โข Reduced time taken for compliance checks from 5 hours to 15 minutes & reduced costs by 90%
Lean Management Certification (eLearning) Nov 19 โ Feb 20
Providing Career Coaching & Advice to LinkedIn Network Jun 19 โ Present
Senior Advisor (contract) Saudi Arabian Government, KSA Feb 19 โ May 19
โข Created PMO by creating roadmap and reinforced it by developing and supporting governance, standards & best practices for business transformation programme in 4 weeks
โข Aligned roadmap activities to business drivers & secured business agreement and support
Programme Manager (contract) Addison Lee, London, UK Nov 17 โ Oct 18
โข Turned around failing M&A post-merger integration programme by focusing on key priorities & oversight and saving ยฃ100K/year by revamping team.
โข Won 2 major bids from airlines valued at $13M as bid manager, being single point of contact for all issues, questions and by resolving critical issues quickly
โข Optimised project maturity by implementing best practices, governance, standards, and simplified processes increasing delivery success rate by 20%.
โข Facilitated workstreams to rationalise & restructure business & IT functions saving ยฃ50K/yr.
PMO Lead (contract) Ministry of Justice, London, UK Apr 16 โ Jun 17
โข Successfully transformed existing PMO to provide exemplary support for major digital and technology transformation programme, 50+ projects, team of 200+ with ยฃ100m benefits.
โข Consolidated vendor services and developed governance and transition processes for roll-out of Windows 10 & O365 to 40,000+ user throughout the UK
โข Trained eight PSOs and five PMO analysts in PMO and PPM best practices enabling them to provide improved level of service and support to project managers.
Head of PMO (contract) Accenture (Bank of America), UK Apr 15 โ Sep 15
โข Revitalized existing PMO by implementing best practices improving delivery success rate by 20%.
โข Increased on-time status reporting from 80% to 98% in 4 weeks by simplifying processes.
โข Accelerated closure of action logs from 30% to 70% within 4 weeks
Head of Delivery and PMO MS Computer Services LTD, UK Jun 13 โ Mar 15
Mentoring & coaching professionals on IT & business on PMOs, Project & Programme Management.
Programme Manager & PMO Lead (contract) Dell Services ME, Qatar Jul 12 โ May 13
โข Established PMO by creating roadmap, governance, reporting, and compliance in 2 months.
โข Implemented new methodology & trained PMs resulting in 20% increase in delivery success
Career Beak to take care of elderly parent Sep 11 โJun 12
Head of Delivery & PMO UST Global , London, UK Jul 06 โ Jul 11
โข Completed post-merger integration, rationalisation & restructuring of US & UK business & IT functions for two global businesses in the UK and US
โข Involved rationalisation and restructuring of US and UK businesses and IT functions
โข Oversaw all project plans and project delivery for full end-to-end integration
โข Led US and UK PMO teams to create single PMO providing global PMO support
Professional Accreditation
Project Management Institute (PMI) Project Management Professional (PMP)
CompTIA IT Project+
Fellow of the Life Management Institute
Associate of Life and Health Claims FLMI
ALHC
Health Insurance of America
Associate Customer Service
Lean Management HIA
ACS
London Learning Consortium
Education & Certifications
Bachelors in Mechanical Engineering (B. Sc. Hons)
๐ Nationality | ๐ฌ๐ง United Kingdom |
๐ก Residency | ๐ฌ๐ง United Kingdom |
๐ Location | ๐ฌ๐ง United Kingdom |
Remote OK | rok.co/@muzzs |
Skilled in | project management pmo programme management stakeholder management team management agile waterfall outsourcing offshore |
Fluent in | englishurduhindi |
Preferred timezone | 0, +1, +2 |
Preferred annual pay (min) | $100,000/year |
Last seen | 3 years ago |
Signed up | 3 years ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2020 - 2020: Head of UK Delivery @ Audit XPRT
2019 - 2020: Senior Advisor @ Saudi Arabian Govt
2017 - 2018: Programme Manager @ Addison Lee
2016 - 2017: PMO Lead @ Ministry of Justice
2015 - 2015: Head of PMO @ Bank of America