\nCuraleaf Culture: \n\nAt Curaleaf, we have a passionate commitment in everything we do. From innovative products to promoting social justice, from environmental sustainability to building world-class brands, we know that none of this is possible without our Team Members, which is why weโve committed to fostering a diverse and inclusive experience for all.\n\n \n\nWhat Youโll Do: \n\n The IT Field Support Specialist will oversee technical projects in alignment with organizational goals. This person will be required to travel to multiple Curaleaf locations to manage the effective delivery of networks, development, and disaster recovery systems and processes. This person will be hands-on with excellent problem solving capabilities.\n\nServe as the first point of contact for all Curaleaf users and provide support for level 2 service requests\n\n\n* Perform remote and/or on site troubleshooting through diagnostic techniques and pertinent questions\n\n* Communicate clearly with users either over the phone or in person\n\n* Document issues and resolutions properly for record keeping and posterity\n\n* Consistently follow up with users to insure proper function after issue resolution\n\n* Perform basic functions in Office 365 such as password resets, account updates and changes, license assignments following company protocol, etc.\n\n* Image and configure Windows 10 & 11 stations \n\n* Installation, modification and repair of Windows 10 &11 workstations\n\n* Install Windows 10 &11 updates in addition to frequent software updates and hardware firmware and drivers\n\n* Install and/or configure peripherals such as printers, keyboards/mice, etc. for users\n\n* Resolve basic network issues such as Wireless connections and Local Area Networks among other systems\n\n* Diagnose, troubleshoot and repair basic issues with VOIP phone system which requires some knowledge of TCP/IP networking\n\n* Quickly acclimate with the companyโs ERP system and provide basic support for users\n\n* Other technical tasks as may appear during the day\n\n* Install, configure and manage of Curaleaf POS stations and peripherals \n\n* Willing to frequently travel to dispensaries/sites for support when required\n\n\n\n\n \n\nWhat Youโll Bring:\n\nBachelorโs in Information Technology or similar degree\n\n\n* At least 2 years of Help Desk support experience. Greater work experience will be accepted in lieu of degree\n\n* Must be willing to travel with company reimbursement for expenses\n\n* Working knowledge of TCP/IP networking/configuration, DHCP, DNS, etc.\n\n* Working knowledge of Windows 10 & 11 management and configuration\n\n* VOIP experience is not required but welcome\n\n* Knowledge of Office 365 Administration a plus, but not necessary\n\n* Must be malleable and quick to adjust to a fast-paced environment\n\n* Willingness to take initiative with a can-do attitude\n\n* Subject to background check per state cannabis requirements\n\n\n\n\n \n\nWhat We Offer:\n\n\n* Competitive Pay\n\n* Medical, Dental, Vision Benefits\n\n* Healthcare and Dependent Care Flexible Spending Account (FSA)\n\n* Health Savings Account (HSA)\n\n* Retirement Plan - 401(K)\n\n* Life/AD&D Insurance\n\n* Short- and Long-Term Disability\n\n* Paid Parental Leave\n\n* Community Involvement Through our Rooted in Good Initiative\n\n* Employee Resource Groups\n\n* Employee Referral Payment Program\n\n* Paid Time Off (PTO)\n\n* Employee Assistance Program\n\n* Commuter Benefits\n\n* Employee Product Discounts\n\n\n\n\n \nCuraleaf Awards and Achievements:\n2023 Raganโs Top Places to Work\n2022 TIME100 Most Influential Companies\n2020 Cannabis Doing Goodโs Good Neighbor Award\n2020 Minorities for Medical Marijuanaโs Diversity & Inclusion Award\n \nFollow us on Social Media \nInstagram: @curaleaf.usa\nTwitter: @Curaleaf_Inc \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel and Travel jobs that are similar:\n\n
$140,000 — $200,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nTampa, Florida, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Fresh Prints is hiring a Remote Technical Success Specialist
\nAbout the client\n\n\nBaltoโs mission is to power a new era of knowledge work in the contact center, and we're creating awesome technology to do just that. If you're excited by the opportunity to join a dynamic team initiating a technological revolution in Real-Time Guidance, Balto is for you. \n\nMore than just a company, Balto is a community. A community committed to empowering each of our members. This mission is at the heart of our organization. As a member of our Technical Success team, youโll act as the voice of the user, drive efficient implementation & product engagement from onboarding to continued adoption, and investigate solutions for complex technical issues. \n\nAbout Frontier\n\nFrontier is a subsidiary of Fresh Prints. Fresh Prints is a New York based, fast-growing, fully-remote, 150-person company that has most of our team in India and Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.\n\nHere at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them into the best companies. In three years, weโve never lost a client. \n\nIf you like one of the Frontier roles, and you apply, and youโre accepted, weโll screen you with a couple of internal interviews, and will work on getting you an interview for a full-time job within the month.\n\nThink of us as your personal talent agent, and good luck with the application :)\n\nResponsibilities\n\n\n* Investigate and resolve customer inquiries regarding Balto products and services\n\n* Interact with customers through email and video conferencing\n\n* Collaborate cross-functionally with Customer Success Managers, Implementation Managers, and the Sales Team to handle a variety of post-sales service functions\n\n* Investigate reported technical issues to discover root causes and find solutions\n\n* Provide ongoing support to customers for technical issues, including talking customers through a series of actions to resolve a problem, and then following up to ensure the problem is resolved\n\n* Log all calls and support requests\n\n* Technical documentation development for both internal and external audiences\n\n* Help make our integrations successful:\n\n* Troubleshoot complex integration issues\n\n* Conduct post-live integration checks during low implementation manager bandwidth periods \n\n\n\n\nJob specific requirements\n\n\n* Strong troubleshooting and deductive reasoning\n\n* Highly organized and methodical\n\n* Comfortable in a customer-facing role\n\n* Knowledgeable in networking, firewall, and VPN\n\n* Clear and concise verbal and written communications\n\n* Great rapport-building skills\n\n* Ability to contribute and adapt to evolving support procedures\n\n* Very comfortable in Windows (10+) and MacOS environments\n\n* Knowledge or experience related to CCaaS or VoIP softphone applications highly desired, but not required\n\n* Experience writing, reading, or editing common coding languages a plus (Python, JSON, etc.)\n\n* Experience writing, reading, or editing code in a web environment a plus (HTML, CSS, JavaScript, etc.)\n\n* Experience with DataDog highly desired, but not required \n\n\n\n\nCompensation & Benefits\n\n\n* Competitive monthly salary \n\n* A robust vacation and PTO schedule\n\n* You will be working in the US shift timings\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to macOS and Sales jobs that are similar:\n\n
$32,500 — $70,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nCebu City, Cebu City, Philippines
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Podium is hiring a Remote Senior Android Engineer with VoIP Experience
\nRole/Team Description\n\nAs a Senior Android Engineer at Podium, you'll play a vital role in our close-knit, agile Android team, driving the evolution of our app. You'll join a culture that values collaboration, innovation, and continual growth. You'll collaborate closely with diverse teams, including product managers, designers, and engineers, to deliver high-caliber solutions that meet our customers' needs. It's an opportunity to make a real impact in a dynamic and supportive environment. This role is specifically to help us create the future of voice by building out our softphone offering on android. You will need to have experience working on a VoIP product to apply for this role. \n\nWhat you will be doing:\n\n\n* Design, develop, and maintain high-quality Android applications with a focus on VoIP functionality.\n\n* Collaborate closely with cross-functional teams to translate requirements into technical solutions.\n\n* Implement and optimize VoIP features, ensuring seamless and reliable communication.\n\n* Utilize Kotlin and Jetpack Compose to create elegant and efficient user interfaces.\n\n* Conduct code reviews, provide constructive feedback, and mentor junior team members.\n\n* Stay updated on the latest Android technologies, trends, and best practices.\n\n* Troubleshoot and resolve complex technical issues, ensuring the stability and performance of the application.\n\n* Actively participate in sprint planning, daily stand-ups, and retrospectives.\n\n* Architect mobile infrastructure to ensure a reliable VoIP experience that seamlessly integrates with native Android phone call experiences\n\n\n\n\n \n\nWhat you should have:\n\n\n* 5+ years of professional experience in Android application development on a VoIP product\n\n* Experience with VoIP platforms like NetSapiens, OpenSIPS, Asterisk, or Kamailio.\n\n* Ability to diagnose, troubleshoot, and resolve quality issues related to VoIP, video, and telephony platforms.\n\n* Experience troubleshooting telecommunications networks, VoIP, SIP, RTP, RTCP, parsing call records, sip traces, MOS Score, jitter, and delay is required.\n\n* Strong proficiency in Kotlin and experience with Jetpack Compose for building modern UIs.\n\n* Extensive knowledge of Android SDK, architecture components, and best practices.\n\n* Experience with audio and video processing, optimization, and troubleshooting.\n\n* Solid understanding of networking concepts and protocols, particularly in the context of real-time communication.\n\n* Experience with version control systems, such as Git, and continuous integration tools.\n\n* Excellent problem-solving skills and a passion for learning new technologies.\n\n* Strong communication and collaboration skills, with the ability to work effectively in a fast-paced environment.\n\n* Embody the "Be a Founder" mentality in everything you do.\n\n\n\n\nWhat we hope you have:\n\n\n* Hands-on experience with network monitoring, diagnostics, and analytics tools related to mobile devices.\n\n* Proficient in packet capture utilities and identifying application issues at the packet level.\n\n* Strong knowledge of VOIP and telecommunication industry standards.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Mobile, Senior and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ringba: Culture, Values, & Careers is hiring a Remote Senior Backend Developer
\nWe are the Pay Per Call industryโs fastest growing and most sophisticated call tracking and analytics platform. Thousands of businesses and professional marketers use Ringba every day to power their Pay Per Call programs. We have won multiple awards and our CEO, Adam Young is out of display room.\n\nIf you are an exceptional developer who wants to solve the most challenging problems you can find and are looking for a new role completely devoid of corporate bullshit, please keep reading!\n\nRingba's team is searching for a new member who will help us force an entire industry to change how they do business. Our team has been entirely remote for more than six years so we do not care where you're located as long as you love to learn and bang amazing code.\n\nRingba's team of entirely senior people is searching for a new member who will help us rapidly and radically force an entire industry to change how they do business. We don't care if you're local to San Diego or live in Kathmandu, as long as you love to learn and bang amazing code.\n\nPlease keep in mind we're only interested in hiring high-functioning, meticulous, responsible, and dedicated "A" players. We are very selective about who we bring onto our team, and we challenge those team members to become better every day. If challenges concern you, or you don't consider yourself a highly motivated "A" player, we appreciate you reading this far, but we're simply not interested.\n\nWhy are we so fanatical about who we hire? Well, our team is everything and for us to keep winning, we can only afford to have amazing people.\n\nBeing part of the Ringba team means you have room to grow both personally and professionally and comes with the trust and autonomy you deserve. We take great care of our people, and in return we expect them to be on board with our mission and be ready to do their best work every day. \n\nIf you decide to apply, please expect comprehensive code tests and multiple interview rounds with key members of our teams.\n\nWhat you'll do:\n\n\n* Solve large scale engineering problems with elegant, practical code. \n\n* Be a champion for Ringba's customers, clients, and consumers by ensuring their needs always come first. We are obsessed with CX and UX.\n\n* Implement redundant and scalable architecture.\n\n* Own the full development life-cycle of your projects.\n\n* Work independently with little or no supervision.\n\n\n\n\nWhat you need:\n\n\n* History of successfully working in a remote home office environment.\n\n* Prior experience working for a start-up.\n\n* Industry-leading technical abilities showcasing a depth of technical knowledge. \n\n* Strong problem solving skills that allow you to come up with creative solutions to impossible engineering problems.\n\n* Effective technical leadership skills to improve the technologies and infrastructure of teams.\n\n* 6+ years of experience with .NET.\n\n* Experience with Data Pipelines such as Kinesis.\n\n* Experience with Node.js / JavaScript.\n\n* Experience with major AWS services.\n\n* Experience with full-coverage unit testing using technologies such as Cypress and Ghost Inspector.\n\n* Experience with NOSQL such as AeroSpike or Redis.\n\n* Understanding of software agility principles and practices.\n\n\n\n\nBonus Points:\n\n\n* Experience with real-time bidding systems.\n\n* Experience with VOIP and telecom APIs.\n\n* Experience with Elasticsearch.\n\n\n\n\nAt Ringba, we are deeply committed to cultivating an inclusive culture. Our dedication to our core values of leading, over-delivering, innovating, improving, and educating is steadfast. We adhere to a stringent non-discrimination policy across all facets of employment. Decisions related to hiring, advancement, and other employment considerations are conducted without regard to race, color, ethnicity, national origin, gender, sexual orientation, gender identity, age, religion, disability, veteran or military status, and genetic information. Ringba spans multiple countries, and you can learn more about our culture by watching We Are Ringba:\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing, NoSQL, Senior and Backend jobs that are similar:\n\n
$60,000 — $92,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAraraquara, Sรฃo Paulo, Brazil
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Clari is hiring a Remote Staff Software Engineer VOIP Dialer
\nClariโs Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue accuracy and precision. We never get tired of our customers singing our praises because it fuels us to help them continue to achieve remarkable. The next generation of revenue excellence is hereโฆare you ready to achieve remarkable with us?\n\n\nAbout the Team\nThe Engineering team at Clari is an Agile shop that practices Scrum across all of our teams. We layer in coordination practices such as Big Room Planning to stay aligned to Clariโs KPIs quarterly across sites and teams. If you love working in an Agile environment that values collaboration and continuous improvement, then we canโt wait to meet you.\n\n\nAbout the Role\nWe are looking for a Staff Software Engineer to join a team of 2-3 engineers that will own and drive the technical direction of Clariโs VOIP Dialer, a core functionality that helps our front-line sellers engage with customers. The dialer will be used by thousands of Sales users (Clariโs customers) on a daily basis as a core part of their job - a great improvement over the legacy phone systems they are using today. \n\n\nThis is a hybrid opportunity based in Krakรณw, Poland. Candidates must be based in Poland.\n\n\n\nResponsibilities\n* Rapidly acquire a deep understanding of Clariโs VOIP Dialer architecture and related technologies.\n* Drive and contribute to the architectural design and implementation of robust telephony solutions.\n* Interface with cross-functional teams to build and refine features for an expanding user base.\n* Deliver high-quality contributions to large, impactful projects.\n* Debug complex production issues, elevate system observability, and enhance reliability.\n* Mentor peers and less experienced engineers, fostering professional growth.\n* Build tooling to debug dialer configuration and connectivity issues.\n* Identify client-side configuration issues that could be documented and socialized to help customers self-serve their connectivity issues.\n\n\n\nQualifications\n* 8+ years of experience in software development with proficiency in Ruby or Java and Javascript. \n* Ability to rapidly learn and gain expertise in telephony systems and APIs, with a strong interest in technologies like Twilio, Zoom, and RingCentral.\n* Keen to develop a deep understanding of telephony concepts (SIP Trunking, VoIP, WebRTC, PSTN, IVR).\n* Eager to master configuring and troubleshooting telecommunication technologies.\n* Firm grasp of distributed systems, data storage, data modeling, and the trade-offs involved.\n* Adept at working with engineering teams to build consensus on technical architecture and design.\n* Exceptional cross-functional communication skills to effectively convey complex concepts.\n* Committed to creating observable systems for performance tracking and to addressing issues related to performance, scalability, and maintainability.\n\n\n\nPerks and Benefits @ Clari \n* Team-bonding activities and company-wide events\n* Flexible working hours and remote opportunities\n* Annual Well-being and Professional Development Stipends\n* Private Healthcare and Multisport Pass\n* Paid maternity and paternity leave\n* Stock options\n\n\n\n\n\n#LI-Remote \n#BI-Remote\n\n\nYouโll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and meaningful work in a nurturing and inclusive environment. One that is free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. Efforts have to be recognized. Voices have to be heard. And work-life balance has to be baked into the very fiber of the company. We are honored to be recognized by Inc. Magazine and Bay Area News Group as a best place to work for several years running. Weโd love to have you join us on our journey to remarkable!\n\n\nIf you feel you donโt meet 100% of the qualifications outlined above, we want you to apply! Clari believes in hiring people, not just skills. If you are passionate about learning and excited about what we are doing, then we want to hear from you. \n\n\nClari focuses on culture add, not culture fit. One of our values is One with Customers, and we know we can serve them better when we involve as many different perspectives as possible. Our team is made stronger by what makes you unique, so we hope youโll bring your whole self to the job. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Java, Ruby, Sales and Engineer jobs that are similar:\n\n
$55,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nKrakรณw, Poland
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Scion Group is hiring a Remote IT Support Specialist
\nYour Opportunity\n\nScion is paving a path in student living and weโre seeking a talented IT Support Specialist to join us in executing our vision. This position will focus on the support of a mid-sized Windows Server domain environment and provide troubleshooting support for a nationwide portfolio of remote sites. \n\nIf you are passionate about systems operations and have excellent customer service skills โ we want you! \n\nYouโll work in a fast-paced, agile, corporate office environment. This role demands persistent problem-solving, unwavering follow through and an innovative mind.\n\nYour Responsibilities\n\n\n* Provide local and remote end user support by resolving technology problems (Tier 1-3)\n\n* Support corporate office staff and executive team IT needs\n\n* Monitor and track Help Desk requests and respond efficiently to tickets\n\n* Document procedures and processes as required\n\n* Identify and escalate problems according to team procedures\n\n* Utilize and populate asset management system\n\n* Perform timely workstation hardware and software upgrades\n\n* Provide direction for third-party service contractors\n\n* Stay current on industry knowledge and best practices\n\n\n\n\nOccasional Onsite Visits\n\n\n* Perform implementation of system upgrades\n\n* Perform break-fix for onsite systems as necessary\n\n* Facilitates vendor meets\n\n* Advises and provides guidance to staff members regarding IT operations\n\n* Designs networking and systems solutions for property on-boarding during company acquisitions\n\n\n\n\nThe responsibilities listed above may not be all-inclusive.\n\nWhat We Require\n\n\n* Bachelorโs degree in relevant field or equivalent experience providing help desk support\n\n* Ability to take on and wear multiple hats during certain projects\n\n* Exceptional working knowledge of Windows 10 & 7, Server 2012 & 2016\n\n* Experience with installing, configuring and troubleshooting Windows 10, 7, XP, Apple OSX, Office 2016 and above, and VPN systems\n\n* Intermediate experience with wireless devices (PC, Mac) and (iOS and Android)\n\n* Administration and management of Office 365, Active Directory, DeepFreeze, MDM (JAMF)\n\n* Working knowledge of Networking concepts and hardware such as VLAN, Firewalls (Sonicwall), Switches, Routers\n\n* Setup and configuration of VOIP phone hardware (Cisco, Polycom) and services\n\n* Configuration and troubleshooting of local and networked Printers\n\n* Some hands-on experience with security cameras, A/V equipment, conference room setup\n\n* Use of remote support tools such as Teamviewer and RDP\n\n* Previous experience with or willingness to learn Microsoft Power Platform (Power Apps, Power Automate, Power BI, etc.)\n\n* Excellent customer service skills and consistent follow through\n\n* Excellent written and verbal communication skills\n\n* Valid Driverโs License\n\n\n\n\nOperational Details\n\n\n* Job location is based at the Chicago Headquarters\n\n* Working hours consist of standard daytime business operating hours with occasional after-hours availability for emergencies from time-to-time.\n\n* Up to 25% travel throughout the year may be required\n\n* Ability to lift up-to 50 lbs. of equipment\n\n\n\n\nYour Benefits\n\n\n* FLSA Status Exempt\n\n* Discretionary annual bonus\n\n* Paid Time Off\n\n* Health Insurance\n\n* Dental Insurance\n\n* Vision Insurance\n\n* 401k Matching\n\n* Paid Maternity Leave\n\n\n\n\n \n\nThe Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.\n\nIND-B #wearehiring #werehiring \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Microsoft and Microsoft jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This job post is closed and the position is probably filled. Please do not apply. Work for Lightup Network Solutions and want to re-open this job? Use the edit link in the email when you posted the job!
Hi!
Lightup Network Solutions GmbH & Co. KG is a small ISP and telecommunications service provider (VoIP) based in Frankfurt, Germany. Lightup's team is 100% remote, distributed worldwide (Germany, Portugal, Serbia, Morocco, Brazil, Colombia) and consists currently of just 7 mostly non-tech people. Now we need a hybrid Web Dev / Sys Admin tech pro to join our small team. Lightup was established in 1998 as a ISP focused on webhosting and dedicated servers. Since 2011 Lightup has shifted its core business towards internet-based telecommunication services, primarily so-called DIDs a.k.a. virtual telephone numbers along with international retail and wholesale call termination (VoIP, SIP). In 2022 Lightup became a licensed telecom operator in Switzerland and the wholesale business has been booming since then.
Your tasks would be:
Short-term (now - 6 months): Create multiple new commercial telecom-oriented web-based services from scratch based on the team's ideas (PHP + MySQL preferred, but really up to you)
In the mid-term (6 - 12 months), create, re-design & code from scratch successor sites for outdated Joomla-based sites
Create Linux console-based or web-based scripts and tools to support the team, such as customer accounting scripts / accounting & billing automation or VoIP buy- and sell-rates output automation (Bash, Perl, Python, PHP - your choice)
Take care of 30+ KVM-based VMs and the 20+ underlaying physical servers running CentOS
Keep CentOS installations updated, migrate those which are too old to new installations
Set up new VoIP customers in our VoIP system / cluster (Asterisk, Kamailio)
Analyze, troubleshoot and fix SIP and DID call issues / Work & communicate with vendors and customers alike
Provide technical customer & order support for our 2 Joomla-based retail telecom services
Create a new API from scratch for lawful interception compatibility / requests
Constantly communicate with the team (WhatsApp, Slack) and help them to make their non-tech jobs easier by the creation of cool & useful new tools
If you're not typing most of these commands multiple times on a daily basis into your SSH client or into your local console then you can stop reading at this point and skip to the next job offer. Else, since you are a Linux console person, please read on...
Some server daemons, binaries and tech that you'll be dealing with:
This is a freelancer position, meaning you'll be responsible for taking care of paying taxes, health insurance, social insurance, pension fund etc. by yourself.
You'll be working just 6 hours per day, not 8 hours. But since Lightup's team is global and so are our customers those 6 hours will be spread over the course of a day European time (CET, Berlin) between 10:00 and 22:00. Imagine it like 12 hours standby per day (WhatsApp, Slack, E-Mail) but effectively 6 hours will be dedicated to Web Development, Sys Admin and Tech Support tasks.
Your profile:
Highly self-motivated & independent, but still a team player
Good communicator, friendly attitude
Flexible, curious to learn & try new
Very accurate, with tendency to perfectionism
You're working careful and exact, and you re-read your changes multiple times before you actually save the file
Multiple years Linux experience & created multiple web-based services (PHP + MySQL or comparable) from scratch
You are a real coder, you don't drag & drop buttons and menus and call that coding
You can edit / read / write code with a text editor on your Linux console and you actually understand what you're reading and writing
Education, age, gender not important. Yes, we're looking for a Linux / Web Dev geek / pro. If you're living in your mothers basement for the last 10 years that's OK. If you're never leaving your appartment that's OK too. If you're happily married and have 4 children that's fine too. Coding on laptop is inefficient and slow, so if you are a nomad you need at least a real keyboard + mouse or you'll be too slow.
Thank you for reading until this point and looking forward to read from you via E-Mail! :-) -> [email protected]
Please mention the word COHERENCE when applying to show you read the job post completely (#RNDQuMjIwLjEzMS45Mw==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$10,000 — $20,000/year
Benefits
๐ Distributed team
โฐ Async
โฌ๏ธ No whiteboard interview
๐ซ No politics at work
๐ We hire old (and young)
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.