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Empire Flippers


Accounting Assistant

verified
🌏Worldwide

Accounting Assistant


Empire Flippers

🌏Worldwide verified

accounting

finance

payroll

crypto

accounting

finance

payroll

crypto

🌏Worldwide5mo
Accounting Assistant is a new role here at Empire Flippers! The need for extra help due to explosive growth both internally and externally has added a mountain of work for our Finance Director – who, coincidently lives in Mountain Standard time zone. We are excited to find her the perfect fit!\n\nThe person in this role will perform daily accounting tasks that will support the entire EF team and provide direct assistance for our Finance Director. The ideal candidate will be well-versed in accounting principles, be able to work comfortably with numbers, and have stellar attention to detail. Could this be you?\n\nAfter a six month probationary period – if it is a good fit for everyone – you will be invited to join our team officially, where you will become a fully fledged Accounting Assistant, eligible for company benefits such as unlimited vacation and worldwide healthcare coverage.\n\nBeing a location-independent full time position is one of the many benefits – you’ll be free to work anywhere in the world that serves your creativity best, be it the beaches in Thailand, which does have superb 4G connectivity and cheaper cost of living, or in a mountain resort in the Swiss alps – the choice is yours.\n\n# Responsibilities\n When you first come on board as an Accounting Assistant, you will start learning more about our business before jumping into the job. You will be introduced to daily accounting tasks that support our Empire Flippers team and Finance Director. You will become well versed in all of our processes, from how our deposit system works all the way up to the intricacies of handling the financial transactions and wires of a business acquisition. Ultimately, you will help our Finance department run smoothly, ensuring transparency and efficiency in all transactions.\n\nYou might be wondering, though … what will your daily work routine really look like once you’re up and going?\n\nHere is a list of daily tasks we’ll expect from you (though this isn’t an exhaustive list and could change):\n\nPrepare/record multiple sales and expense transactions in various software platforms.\nCommunicate with customers regarding financial matters.\nProcess reimbursement requests.\nObtain expense documentation from staff members.\nConduct banking duties to include deposit preparation, wire transfers (domestic and foreign) and crypto currency transactions.\nAssist team members and answer payroll-related questions from employees.\nAssist with foreign contractor payroll transactions and ensure all amounts and payment dates are accurate.\nWork with multiple US state payrolls and ensure compliance with all federal and state tax requirements and regulations.\nReconcile balance sheet accounts; research and resolve debit/credit balancing issues.\nAssist the Finance Director with quality assurance and/or conducting audits.\nCheck spreadsheets for accuracy.\nMaintain digital and physical financial records.\nPrepare and submit weekly/monthly reports.\nAssist in the processing of financial statements and other reports according to company accounting and financial guidelines. \n\n# Requirements\nWhile cultural fit is imperative, that doesn’t mean we aren’t looking for a certain kind of skill set…\n\nYou must be trustworthy. Do we even need to mention it? It’s critical that our Accounting Assistant is ethical in all accounting practices.\n\nYou must love numbers and have eyes like a hawk. We’ve said it before, but it’s worth repeating: It will be your task to make sure you understand our processes and spot any numerical discrepancies. A high degree of accuracy in quality control is key to the long-term success of our business.\n\nYou have experience in QB Online and QB Desktop software. We use QB daily and it is a required skill.\n\nYou have solid mastery of accounting principles with a USA-based company. This would include full understanding of Chart of Account classifications, Balance Sheets, P&L Statements, Cost of Goods Sold vs. Expenses, Journal Entry preparation and mastery of Debit and Credit reasoning.\n\nYou understand our equipment requirements. You will need a PC to run QuickBook desktop software for payroll, as well as MS Office / Excel. Having secure internet access is a must too. You will be handling banking tasks, which means you will need encrypted wireless capability.\n\nYou’re excited about expanding the Empire Flippers brand. We love hiring people that are passionate about their role here, as we expand the online business industry. In many ways, we really are changing lives. We want you to be on board with our mission, participate in industry conversations, and get people excited about working with us.\n\nYou take ownership of customer service issues. It’s important that our buyers and sellers know that we care. You will be responsible to help customers with financial questions and give priority service.\n\nYou have a dry sense of humor. To make this work, please be able to laugh. The work is serious enough. There are days you will find it challenging and often tedious. It’s okay to want to find the meaning of life through processing seemingly meaningless transactions and balancing numbers. Self-deprecating humor is an added PLUS.\n\nYou love problem solving. Finally, are you someone who enjoys playing Sudoku and is good at it? Do you love solving logic problems, brain teasers too? Then please apply! You might just be the fit we need! \n\n#Salary\n$40,000 - $55,000\n \n\n#Location\n- 🌏Worldwide

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Open Source Careers


Administrative Assistant in Sales


🇪🇺EU-only

Administrative Assistant in Sales


Open Source Careers

🇪🇺EU-only

sales

administration

crm

virtual assistant

sales

administration

crm

virtual assistant

🇪🇺EU-only6mo
I am looking to hire a hyper-conscientious administrator, part-time. You will be a one-person team responsible for researching sales leads, reading my emails to see which emails I've sent and to whom, recording that information, and harassing me to make sure I send emails when I'm meant to. Internally we have been calling this role a "Human CRM". My business is recruitment consultancy, and we are a 100% completely legitimate and above-board company -- you will be making the world a better place, rather than dealing with some shady internet marketing scam.\n\nMust-have skills:\n\n * Ability to understand written English well\n * A terrifyingly complete attention to detail\n * Be based (anywhere) in the EU\n\nThe role will take approximately 2 hours a day, and we'll pay $20 USD an hour for that. There will be days when there is literally no work to do, and days when you'll need to work 6 hours, but very little of the work is time-sensitive. This would be a good job for a stay-at-home parent who needs some extra cash, but we'll accept anyone who can get through the interview.\n\nThe interview process works like this. You'll need to follow the instructions below _to the letter_. They should take you less than 5 minutes. If that works, we'll send you a task that takes one hour to complete. If you do well on that, we'll give you some work to do that will take you approximately ten hours, and we'll pay you $200 to do that.\n\nHere's the first task. You need to email [email protected] with the exact subject line "I am a human CRM", without the quotes. Any variation on that, and we'll automatically reject your application. In the body of the email, please:\n\n* Confirm the country you live in. IT MUST BE IN THE EU.\n* Research what would be some sensible times for a person in Bangkok, a person in London, and a person in Plovdiv to have a phone call, on October the 28th. Include a guess as to why I chose that date\n* Summarize in exactly five sentences the plot of Romeo and Juliet\n\nNOTHING ELSE is required at that stage. Don't attach a CV, don't tell me about your experience. I just want the three bullet points above! A computer will read your email, and reject it if the title doesn't match.\n\n \n\n#Salary\n$9,600\n \n\n#Location\n- 🇪🇺EU-only

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**The Position Summary**\n\nTitle: Sales & Marketing Assistant\nLocation: Remote. APAC Timezone\nReports to: Commercial Director, Paul Hewett\nWorks on: Company’s internal projects\nAvailability: Part-time (20 hours per week), with the possibility of going full-time during the next 3-6 months.\n\n**The Company**\n\nWe are a Digital Marketing and Analytics Enterprise and we are very good at Analytics, SEO, CRO, Data Science. Find out more about our services\n\nOur motto: Traffic is nice. Revenue is better.\n\nWe have the most fun doing it in competitive environments and our primary sectors by revenue are online travel, technology SaaS, e-commerce, finance, education and many more.\n\nWe strive on being an extension of our client’s team and providing tailor-made, return-focused work.\nWe are picky about the clients we bring on-board and very protective of our reputation. We won’t engage with a firm unless we believe we can make a difference to their business and help them Get Stuff Done!\n\nThis keeps us focused on taking exciting projects, which motivates us to bring the best of our game and build lasting relationships with our clients. \nWe think the current agency model is broken and we really believe we can build a better alternative. But we need great people to help make this happen and that’s where you come in!\n\nWe are a bootstrapped company, we grew exponentially in the last few years and now seating at 60 people working with us.\nWe are built to be remote from day 1, but if you want to say ‘Hello’, our office is 78 meters from the beach in Sydney. Make sure you bring your swimwear!\n\n\n**The Opportunity**\n\nWe are looking for a passionate and creative Sales & Marketing Assistant to join our growing team. You will work on multiple client projects in support of our broader team to contribute to and grow. \n\nThe Sales Assistant will report directly to the Commercial Director and will be responsible for taking on a variety of tasks that allow for the successful completion of planned marketing programs.\n \nYou will collaborate across the organization, and own key agency relationships, developing ideas and strategies, as it relates to the Company’s general growth. \n\n**What we offer you**\n\nCareer progression is based on your ability to deliver and drive ideas and difference for both the client and the company, not your ability to play politics or by the cut of your suit (in fact, we have a no suit policy).\n \nA highly collaborative remote working environment, where teamwork is championed, and ideas shared - you will be someone who is unafraid of contributing ideas and happy to work as part of a remote team and in exchange for your hard work, we can give you a unique opportunity to shape and contribute to a flourishing business to achieve your lifestyle goals.\n \nWe even fly the qualifying team members each year to our awesome TrustEDConf event. The last one was in October in Borneo.\nAn important point that is often overlooked: you will be truly part of a team. For most remote workers, you can easily feel isolated from what's happening in the business. We take good care of our teammates. So much so that a person who joined our team late November told us recently that she has felt more part of a team, than when she was working in an office.\n \nDon't take our word for it. Check what our teammates are saying on Glassdoor (yep, 2 reviews are not great, but most are).\n \n\n# Responsibilities\n * Manage, coordinate and motivate company sales and marketing functions to achieve required sales targets.\n* Conduct client proposals and follow-ups\n* Update and nurture the internal database\n* Undertake daily administrative tasks to ensure the functionality of the department\n* Prepare and deliver presentations\n* Liaise with the team in gathering recommendations and scope of work\n* Craft templates\n* Communicate directly with clients and encourage trusting relationships\n* Research and analyze market conditions and opportunities \n\n# Requirements\nIdeal candidate\n\n* 1-3 years of Sales experience\n* Demonstrable ability to multi-task\n* Impeccable communication and people skills\n* Good knowledge of Google Suite\n* A clear understanding of how social media campaigns can be used in different parts of the funnel\n* Detail oriented & organized\n* Strong analytical skills\n* Can work under pressure with strict deadlines\n\nAttributes and behaviors we love to see\n\n* A can-do attitude\n* Ownership of your work\n* Inquisitive\n* Analytical\n* Creative in context\n* Results orientated\n* Collegiate and supportive\n* A sense of humor \n\n#Location\n- 🌏Worldwide

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Wieduwilt Kommunikation


Graphic Designer

verified

Graphic Designer


Wieduwilt Kommunikation

verified

long term

marketing assistent

german

english

long term

marketing assistent

german

english

2yr
Requirements/Knowledge\n• excellent communication skills (German, English spoken and written)\n• graphic design - corporate conform development of brochures, corporate designs, presentations and so on (InDesign, Illustrator, Photoshop for independent implementation of smaller projects, such as designing ads and Facebook posts, editing photos, creating mockups, implementing small changes to existing open documents)\n• confident handling of MS Office (PowerPoint, Word, Excel)\n• the ability to quickly think through new projects\n• willingness to work with the team and coordinate with it\n• structured, orderly and reliable way of working\n• a desire to think along and develop ideas\n• work for complex, long-term customer projects in Germany and worldwide\n• enjoy working independently on complex tasks as a team assistant for a dynamic, flexible, and globally operating remote team\n• teamwork and use of online tools for communication, project management and documentation\n• availability (approx. 15 hrs. a week)\n• start asap\n• working from anywhere in the world is possible for permanent employment and/or on invoicing. However, reliable availability via mail, messenger, Zoom, etc. within the agreed hours is a requirement.\nWhat do we offer?\n• a cool team of experienced marketing people\n• a high learning curve for all projects\n• very exciting field of work\n• secure income\n• flexible working hours and flexible work location\n• long-term business relationship\n• all advantages of working in a worldwide team independent of location\nCreative, informative applications with some of your recent Projects stating why you would like to join our team, your salary expectations, and your motivation to work remotely are welcome at: [email protected]

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Teramind


Marketing Assistant

verified

Marketing Assistant


Teramind

verified

marketing

non tech

virtual assistant

marketing

non tech

virtual assistant

2yr

Stats (beta): 👁 3,766 views,✍️ 0 applied (0%)
Responsibilities: \n\n- Proactive involvement in completing business development projects\n- Evaluate company processes and pinpoint areas of improvement with defined suggestions\n- Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders\n- Engage and energize the project teams to achieve goals \n\n\nRequirements: \n- Native English speaker with excellent written and verbal communication skills\n- Ability to understand technical concepts \n- Ability to influence and motivate people across a broad variety of job functions

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**_US Based Applicants Only. Not hiring in Washington state, Oregon state, San Francisco, or New York._**\n\n\n## What We Do\nSimply put, we make websites easier to use. Through a scientific method of determining which site improvements result in actual performance improvements, we replace the old way of designing sites through gut feel and management opinions with designing sites through data. Tactically speaking, clients come to us for both strategic direction and to supplement their internal teams.\n\n\n## The Sales Assistant\nWe struggled with what to call this job since while the core of the job is sales assistant, the job will also be what you make of it. We refer to our current sales assistant, Jill Mendoza, as our “Jill of all trades” and she has a small picture of Wonder Woman as the :jill: emoji in our slack instance. Unfortunately, we have grown too big for Jill to be able to do everything, so we need more help.\n\n\nHere are a few of the many, diverse tasks that you'll be potentially doing:\n\n+ Working to make sure quarterly client reviews are on track, and scheduling them with the clients\n+ Creating sales decks with our CEO and 2 VPs of business development\n+ Creating proposals with our CEO and 2 VPs of business development\n+ Ensuring contracts are signed by all parties and facilitating handoffs between business development and the product management team\n+ Various marketing tasks such as updating the website, sending out newsletters, posting jobs for sales assistants, etc (how meta!)\n+ Helping to arrange team travel and client dinners\n+ Competitive research and general LinkedIn research\n\n\n\n## Who we’re looking for\nOur most successful candidates have the following skills/experience/traits:\n\n\n+ Ability to get things done with little direction\n+ Worked cross-functionally in a highly collaborative environment, preferably in a remote capacity\n+ Genuinely like working with clients and their distributed stakeholder group\n+ Lifelong learner\n\nIf you’re interested in checking out the swell people you’ll be working with, click here [to learn more about the team.](https://crometrics.com/meet-the-team/)\n\n\n_If you have questions as you go through this, make notes and if we haven’t answered them by the end, feel free to email [email protected] or [email protected]_\n\n\n## Our Culture\n+ **We’re a remote company.** We are spread out all over the country and enjoy the flexibility remote working affords. Want to go on a mountain bike ride in the middle of the day? Cool, don’t forget your helmet! Need to pick the kids up from school? Nice, you’ve got parent of the year in the bag. We stay connected through Slack and workcations, including one annual trip that is funded by the company.\n+ **Our engineers value elegant code, but move fast.** We’re writing code that runs on top of existing websites. Some tests only run for a few days before disappearing (though some do so well they become a permanent part of the client’s site). If “minimum viable product” isn’t in your lexicon, you aren’t a good fit.\n+ **Communication is critical.** We’re a remote company. That makes communication — including writing and reading comprehension — extremely important. You’ll work closely with engineers, designers and writers. This is not a simple “write specs and close tickets” gig. Successful applicants enjoy the process of defining and clarifying specs, documenting processes, improving processes, seeing their ideas and work affect millions of users, and uploading custom emoji to Slack.\n+ **We’re relentlessly focused on our client’s happiness.** The PM is a client-facing role. Managing a client relationship virtually takes a different type of skill set – the PMs have to be both a strategic partner, the customer (represented by the data), teacher and project manager over the phone/email/Slack, all while delivering an exceptional level of service. This type of interaction is not for everyone, and we completely understand. It’s not easy!\n+ **We are not perfect.** At the core of experimentation is the lesson to be learned from the test, whether a win, loss or inconclusive. We extend this concept to everything we do by setting the bar high for our team and fostering an environment of radical candor and constant learning.\n\nThis short essay sums up the philosophy we operate by: This is Professionalism: http://arches.io/2014/03/this-is-professionalism/ _Sound like something you are interested in? Read on._

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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

Boords is looking for a Sales & Customer Support Assistant to help our customers have the best possible experience. We are a self-funded saas company on a mission to make storyboarding simple. We've been running for just under 2 years and in that time have gone from an idea to a profitable, fast growing company.​\n\nWe’re a small team who share an office in Old Street, London with our sister company Animade (an award winning animation studio), so you’ll be working with a tight-knit group and have the opportunity to make a real impact.​ This is a remote role, however you must be an EU citizen and be able to join our morning video calls at 9am GMT. ​\n\n### What's the job?\n\nWe're looking for someone to be the first port of call for new and existing Boords customers. You'll be responsible for getting back to people via the live chat on our web app (we use Intercom), manning our email inbox and our Twitter account.\n\nYou will also be filtering and qualifying potential new customers who sign up for our free trial, providing one-on-one help and converting those potential customers into paid Boords users.\n\nYou'll be given full training on all aspects of the role. We work with clearly defined processes, and you will have clear targets as well as all the tools and training you'll need to excel.\n\n### Your responsibilities will include:\n\n- Fielding all incoming customer requests via Intercom, email and Twitter\n- Nurturing promising sign-ups into paying customers\n- Maintaining a consistent, friendly tone of voice\n- Updating and refining our FAQ and support documentation\n- Arranging product demos and screencasts for customers\n- Providing input based on customer suggestions during sprint planning\n- Identifying patterns in support requests\n- Keeping up to date with Boords as a product\n\n### Requirements\n\n- Outstanding written and verbal communication skills with the ability to build rapport with new customers\n- Initiative, self-motivation and good time management skills\n- Able to work well as part of a team as well as independently\n- Experience in a customer facing role\n- EU Citizenship\n\n\n### Benefits \n\nWe believe working at Boords offers the opportunity to make a real impact on a growing product within a great company culture. Working with us, you can expect:\n\n- A competitive salary\n- A great work/life balance (we have fixed working hours)\n- Profit share scheme\n- Team away days and trips. Last year we hired a villa in Tuscany!\n- Incredible company culture and team spirit\n- Boords hoodie 🙂\n

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Stats (beta): 👁 5,182 views,✍️ 0 applied (0%)
You\n\n* have experience working as a remote assistant, researching, assisting projects and accounting.\n* tasks may include web publishing, handling support, filing expense reports, project reports, researching and booking flights\n* are happy to learn new tasks and tools, improve methods and processes and can work independently, without constant guidance\n* want to join a team spread over the entire world, although hopefully you are within ±6h of Central European Time.\n* can communicate efficiently using Slack and track your own projects\n* are happy to break down your problems into smaller tasks and keep track of your time using harvest\n* want a freelance position with continuous hourly work\n

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Stats (beta): 👁 5,441 views,✍️ 0 applied (0%)
Looking for a self-starter virtual assistant who wants to learn from the inside how to build an online business empire, currently consisting of customer support / a content agency / SaaS app development.\n\nDaily tasks include a focus on content writing (for various clients) / managing a small team of freelancers / customer support (via intercom.io) of existing apps / research for the stealth finance app currently under development / business development.\n\nWho you'll be working for: a 20-somethings Yale grad who's previously started several online / offline businesses and worked as a former journalist.\n\nPerks: work on your own time (expect 6-8 hours of work a day), as long as the work gets done. Some work may be time sensitive / in real-time, while others can be batched. Ideal for a digital nomad who is working on his or her own projects on the side.\n\nEmail me with a writing sample, a note about why you're a good fit, and your CV. Include your salary expectations (hourly or monthly).\n\nRob Ford, assistant. ([email protected])\n\nExtra tags: writing, va, marketing, sales

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Wonder (askwonder.com) is a fast-growing Internet company committed to making online research more accessible to those who need it. We want to employ confident, seasoned researchers who can efficiently track down the highest quality resources across the Web and explain the results to our users in a personable, human way.\n\nThe best researchers will have a wide breadth of knowledge and specific expertise in several subjects, with an equal penchant for diving into uncharted territory and swiftly becoming an authority. Because many of our users depend on hard data to make decisions, quantitative proficiency is preferred. You not only know how to extract and validate hard stats, but can calculate some of your own on the fly if need be. Previous experience working in a research-intensive role is a definite plus, though not required. Most of all, our researchers are all problem solvers with a sense of imagination that helps them dig deep and find meaningful intelligence. \n\nHere are some example questions our clients ask us:\n+ ”Who is currently deeply pursuing the consumer internet of things and who is primed to lead Industrial Revolution 4.0?”\n+ “What impact will self-driving car technology have on global economies?"\n+ “How fragmented (or consolidated) are companies in the used OEM auto parts industry?”\n+ “What did the French colonial troops do when they were sent to China during the Boxer Rebellion - were they engaged in combat? Did they serve as a peacekeeping force?“\n\nFor each search you claim, you'll be tasked with finding 5+ links to high-quality sources, and writing a rich summary directly answering the user’s query while adding any insights you gleaned along the way. \n\nWe pay up to $24 for each completed research task, rate variable depending upon the difficulty of the question. \n\n### PERKS\n+ Global community of researchers\n+ Work from anywhere\n+ No fixed hours\n+ Be as active as you’d like\n\n### QUALIFICATIONS\n+ A discerning eye for quality content \n+ Strong general knowledge paired with several areas of expertise \n+ Command of the English language and strong/grammatical writing a must\n+ Ability to create lean, high-level, often quantitative summaries directly answering users’ questions\n+ Critical analysis, logical reasoning skills \n+ Keen attention to details\n+ Understanding of basic economics (knowledge of markets a huge plus) \n+ Bonus: those with a narrow, deep understanding of a STEM field/prior study in a technical subject are also encouraged to apply\n\nExtra tags: researcher, analyst, market research, virtual assistant, business, finance, analytics, data mining, research, marketing, consulting

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Push2Start


Social Media Assistant


Santa Monica

Social Media Assistant


Push2Start

Santa Monica

social media

non tech

virtual assistant

social media

non tech

virtual assistant

Santa Monica5yr

Stats (beta): 👁 6,736 views,✍️ 0 applied (0%)
The social media assistant will assist the marketing team in curating social updates for Push2Start profiles, sharing relevant industry content/news, and engaging with others online. This person will work directly with the VP of Marketing. \n\n#Salary\n - \n \n\n#Equity\n - \n \n\n#Location\n- Santa Monica

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MANIMAL GROUP


Publicity Social Media Assistant


Los Angeles

Publicity Social Media Assistant


MANIMAL GROUP

Los Angeles

social media

non tech

virtual assistant

social media

non tech

virtual assistant

Los Angeles5yr

Stats (beta): 👁 3,722 views,✍️ 0 applied (0%)
Helping with day to day with MANIMAL PR. Highly active music publicity firm based in Los Angeles, but not limited to Los Angeles. Sending out press releases, following up with journalists and updating social media. \n\n#Salary\n15000 - 17000\n \n\n#Equity\n - \n \n\n#Location\n- Los Angeles

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TeleAssistants


Virtual Assistant


United Kingdom

Virtual Assistant


TeleAssistants

United Kingdom

marketing

ecommerce

non tech

virtual assistant

marketing

ecommerce

non tech

virtual assistant

United Kingdom5yr

Stats (beta): 👁 4,422 views,✍️ 0 applied (0%)
A UK based company into ecommerce business is looking for a Social Media Manager for one of its sites.\n\nResponsibilities - \n\nManage and promote brand across communities\nCreate and manage content for the social media\nStrategize brand promotion and engagement \nCreate conversion strategies and measure ROI\n\nSend your latest CV to [email protected] mentioning the jobname in the subject. \n\n#Salary\n15000 - 20000\n \n\n#Equity\n - \n \n\n#Location\n- United Kingdom

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La Sewing Cafe


Virtual Marketing Assistant


Florida

Virtual Marketing Assistant


La Sewing Cafe

Florida

marketing

non tech

virtual assistant

marketing

non tech

virtual assistant

Florida5yr

Stats (beta): 👁 4,096 views,✍️ 0 applied (0%)
\n\n#Salary\n18000 - 20000\n \n\n#Equity\n - \n \n\n#Location\n- Florida

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Big Health


Customer Service Assistant


New York

Customer Service Assistant


Big Health

New York

excel

medical

non tech

virtual assistant

excel

medical

non tech

virtual assistant

New York5yr

Stats (beta): 👁 3,716 views,✍️ 0 applied (0%)
BIG HEALTH\nBillions of people worldwide are suffering from problems for which we have proven behavioural solutions. Yet most can’t access anything other than pills.\n \nThat’s where we come in. We take your data and turn it into personalized behavioural medicine – to help you sleep better, stop smoking and worry less, without pills or potions.\n \nOur first product, Sleepio, is a digital sleep improvement program clinically proven to help overcome long term poor sleep. Our ambition is much greater – to transform non-drug healthcare using the power of technology.\n \nOur offices are in London and San Francisco, but as a team we are more widely distributed with members working out of New York, Glasgow and Prague.\n\nYOUR ROLE\nAs  Customer Service Assistant your role will be to help delight our customers - consistently! This role includes:\n- Helping people use the Sleepio web program and iPhone app via email, Twitter and Facebook\n- Troubleshooting any problems they’re having and helping to resolve them as quickly as possible\n- Regularly keeping track of recurring feedback to help us improve Sleepio\n- Moderating the members’ online community\n- Occasionally, managing email campaigns and proactively communicating with our customers\n\nYOU\nWe’re looking for someone organised, energetic and with a can-do attitude. You should have a real passion for helping customers, with a strong desire to find a positive outcome to any problem you face. \n\nYou'll need to demonstrate:\n- Excellent communication skills and fluency in English\n- Ability to prioritise and manage multiple priorities\n- Attention to detail\n\nCrucially, we'll need you to:\n- Be situated in one of these time zones: GMT; EST (or nearby)\n- Be able to commit to this role for at least 6 months\n- Be able to dedicate 6-10 hours/week to this role, spread out over 3 days Mon-Fri\n \nTO APPLY\nPlease visit: https://jobs.lever.co/sleepio/a66284ec-fd19-41b4-a53c-f444118f068c \n\n#Salary\n0 - 0\n \n\n#Equity\n0.0 - 0.0\n \n\n#Location\n- New York

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by levels.io