Celonis is hiring a Remote Senior Technical Program Manager Engineering Operations
\nThe Team:\n\nYouโll have the opportunity to be a part of our Engineering Operations Technical Program Management Team which sits within the Celonis Product and Engineering Organization! You'll be working with a cross-functional team to lead strategic customer escalation and hypercare projects across all areas of our product alongside our exceptional Product and Engineering teams.\n\nThe Role:\n\n\nJoin Celonis Engineering and play a key role as Escalations TPM in Madrid, Spain. In this role, you will lead cross-functional technical customer escalations inside of the Product and Engineering department, working closely with Engineering, Product, Design, and QA teams to ensure prompt resolution. Your focus will be on driving execution velocity, controlling and driving progress of escalation projects and strategic new feature customer adoption all the way to resolution. You will streamline the escalation process within PnE and ensure effective communication with company internal and external stakeholders.\n\nThe work youโll do:\n\nYour primary responsibility is to coordinate and support the Product & Engineering teams dedicated to resolving technical issues for escalated customers. To achieve this, your work will involve:\n\n\n* Lead multidisciplinary cross-functional engineering escalation programs in every area of the product. If necessary, break down escalations into several projects and coordinate across functional areas in order to deliver effectively and promptly. Owning the PnE customer escalation end-to-end.\n\n* Leverage technical acumen to investigate, understand, and describe the customer's experience, with a focus on translating into engineering working packages, involving both ETL chain and Front End Applications.\n\n* Lead new feature customer adoption with strategic customers in collaboration with Product and Engineering and Go To Market, identifying product gaps and work on prioritization in the roadmap. \n\n* Management of technical discussions and strategic decision-making involving escalations and feature adoption. Advocate complex business and technical Escalation concepts with Engineering Leadership and Executive Management.\n\n* Propose the best course of action and optimal technical solutions to solve issues at the customer side. Analyzing and organizing resources and bandwidth in Engineering to ensure prompt resolution.\n\n* Strengthening the customer feedback loop with Engineering during the escalation period to ensure timely resolution of issues, organizing and driving customer calls. \n\n* Streamline the Engineering escalation process and work with the Engineering teams on prevention tactics for future escalations on a data driven approach.\n\n\n\n\nThe qualifications you need:\n\n\n* 5+ years experience in Technical Program Management in SaaS software companies, preferably in escalations and/or development projects.\n\n* Masterโs degree in Computer Science or equivalent experience & skillset.\n\n* Experience dealing with large scale, technologically complex accounts which are constantly challenging the product capabilities.\n\n* Experience facilitating decision-making by identifying key stakeholders & surfacing the required information to make critical decisions.\n\n* Demonstrated experience in qualifying and prioritizing incoming requests from high priority clients, stakeholders and business leaders.\n\n* In-depth technical skills from experience working in Engineering organizations. In depth knowledge of technical trends within Big Data and Cloud Computing (e.g. knowledge of network topologies and devices, database and ETL concepts and SQL, multi-tenancy).\n\n* Ability to clearly & accurately communicate (English is a must!) program status, issues, dependencies & risks to leadership & other program stakeholders beyond Product & Engineering.\n\n* Excellent problem-solving ability. You can find practical & simple solutions to complicated problems without sacrificing quality.\n\n* You have an entrepreneurial spirit, are self-sufficient & able to operate in a fluid, ambiguous environment and value teamwork.\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud and Senior jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nMadrid, Madrid, Spain
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Goldsky\n\nAt Goldsky, our vision is simple but powerful: build the data platform for web3.\n\nBlockchains will enable a new era of unique digital experiences and applications. However, today itโs impossible to build high-quality products due to the difficulties of processing on-chain data โฆ and this complexity is only increasing as more chains and smart contracts are deployed. Teams are forced to build data infrastructure in-house in order to build their product, distracting them from their core focus.\n\nGoldsky bridges this gap by automating the creation of end-to-end data pipelines. Our data infrastructure enables hundreds of teams across the industry to build rich, instant, data-driven experiences using on-chain data at blazing fast speeds.\n\nWeโve raised over $20M from Dragonfly Capital, Felicis Ventures, prominent players in the industry such as 0x Labs, Uniswap Labs, and Protocol Labs, and angel investors including Elad Gil, Plaid founders Zach Perret and William Hockey, and Zhuoxun Yin of Magic Eden.\n\nOur team built complex, scalable infrastructure with companies across tech, crypto, FinTech, and data analytics โ and weโre excited to bring this expertise to solving new and unique challenges with crypto data.\n\nWe hope youโre excited to join us and build the infrastructure that unlocks the rest of web3.\n\nAbout the Role\n\nWe launched our first product โ Index โ last year and are onboarding hundreds of customers to the platform, including Zora, Polymarket, POAP, Arweave, Hashflow, NounsDAO, and others.\n\nIn parallel, weโre launching two new products โ Mirror and Fusion โ to expand our suite of data tools for customers.\n\nOur pipeline of current and potential customers is full and we need an experienced sales professional to help capitalize on this momentum and keep up with demand. Weโre looking for a driven, capable, and thoughtful Account Executive to build relationships, close deals, and scale revenue. Youโll be a key steward of Goldskyโs brand and relationship with new customers, and youโll be ubiquitous amongst the crypto community.\n\nImportantly, youโll partner with Hemanth (Growth & Partnerships Lead), Kevin (CEO), Andrew (Marketing Lead), and others across the company to build a world-class go-to-market function. And as we scale, your insights will dictate how our sales team operates at 10 and 100+ people. Over time, you can grow into a leader in sales, operations, or other domains across the company.\n\nResponsibilities:\n\n\n* \nEnd-to-end Ownership: Youโll be a master of the sales process, ensuring we nurture leads from start to finish through robust pipeline management. With your vantage point, nothing will fall through the cracks as we scale and add revenue.\n\n* \nFeed the Machine: Youโll proactively identify, qualify, and close an inbound sales pipeline, while also strategically prospecting leading teams in the ecosystem. Youโll run sales calls, host demos, and nurture potential customers through a robust and flexible process.\n\n* \nBuild the Machine: Youโll build out the core processes for the sales team, implement them into systems and our daily workflow, and fine-tune them over time. We believe in keeping process light โ so weโre thoughtful in how we design processes that can make things hum.\n\n* \nEverything in Between: Building a sales function also involves developing playbooks, collateral, training resources, and other materials that enables the sales team to be at their best. Youโll collaborate with the entire team to develop the components that make go-to-market successful.\n\n* \nGo Deep on the Tech: Youโll become a product expert across our entire platform and understand our competitor landscape. Youโll go so deep that you can guide customers through a journey of understanding their pain-points, options, trade-offs, and why Goldsky might โ or might not โ be the best platform for them.\n\n* \nWork Across Goldsky: Weโre a small team and lean on each other to be successful. In addition to working closely Hemanth, Kevin, and Andrew โ youโll work closely with engineering, product, technical support, operations, and others to make Goldsky successful.\n\n\n\n\nWeโre excited to talk with you if:\n\n\n* You have a track record of exceeding sales targets as a quota-carrying Account Executive at a SaaS company. Youโve proven you can run the full sales cycle in a larger, more established team and now want to prove you can do it as the first Account Executive.\n\n* Youโre adaptable and have closed sales processes of various length and depth. Over time, you build repeatable, methodical processes to ensure success in any scenario.\n\n* Youโre curious, low ego, and always looking to improve. You experiment with strategies, tactics, and tools in order to identify what works, and you adjust to find repeatable success. Youโre open to feedback and collaborating with others to get to the best approach.\n\n* Youโre hungry and excited to join a high-growth, fast-paced startup where youโll get your hands dirty on a range of challenges. Youโre comfortable in an ambiguous, remote environment without much structure.\n\n* Youโre organized, have great attention to detail, and can manage multiple projects at a time โ while also keeping several stakeholders up-to-date with good written and verbal communication.\n\n* You enjoy building long-term relationships with teammates and customers.\n\n* Youโre open and curious to learn more about this wacky world of crypto :)\n\n\n\n\nBonus points for:\n\n\n* Youโve worked with highly technical products and customers.\n\n* Youโre deeply familiar with CRM systems like HubSpot or Salesforce and know how to design, configure, and manage those systems to make you even more productive.\n\n* Youโre crypto native, familiar with the broader ecosystem, and understand why Goldsky will unlock new experiences and applications in web3.\n\n\n\n\nBenefits\n\n\n* Competitive salary and equity in Goldsky.\n\n* Fully paid health plans - This includes medical, dental, and vision coverage for you and your family at no cost to you.\n\n* Unlimited vacation - Take time to recharge as you need it. Weโre serious.\n\n* Home office setup fund - Expense up to $5,000 for new equipment (e.g. computer, desk, chair) when you first join.\n\n* Wellness stipend - Expense up to $100/mo on whatever helps you stay healthy.\n\n* Connectivity stipend - Expense up to $75/mo on phone or internet.\n\n* Regular self-care days - Every other Friday is a company holiday to decompress. We go hiking, learn to cook, or trade jpegs.\n\n* Paid travel - Weโll cover any costs for work-related conferences and quarterly company offsites all around the globe.\n\n* Nice swag - We have a free internal Shopify store set up!\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Crypto, Travel and Sales jobs that are similar:\n\n
$90,000 — $150,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote, Americas
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
HomeToGo is hiring a Remote PHP Backend Engineer Smoobu
\n \n\nExplore a new world of possibilities:\n\nSmoobu (www.smoobu.com), a subsidiary of HomeToGo Group, is a fast-growing startup in the vacation rental industry. Smoobuโs all-in-one SaaS solution for private hosts currently manages over 70,000 properties across more than 120 countries. Smoobuโs priority is to help its hosts efficiently manage and grow their business.\n\nSmoobuโs team is the secret to our success. We are an ambitious and international team that are motivated to exceed our customersโ expectations through expert advice and action. We are searching for new colleagues who are looking to take on the exciting challenge of transforming the vacation rental industry and taking it to the next level.\n\n \n\nYour future contribution:\n\n(Write a paragraph to describe the mission and vision of the role, how it fits into HomeToGoโs wider mission, and describing the business impact it has. This is crucial to attract candidates to the role. This section should form the intro to the job description. See here for more inspiration.)\n\n \n\nHow youโll add value:\n\n\n* Work hand-in-hand with business stakeholders to identify requirements, plan milestones, and polish features by measuring their performance\n\n* Decompose the monolith, building and perfecting a variety of APIs to enable seamless integration with external partners as well as inter-service communication\n\n* Migrate the application environment from the private cloud to the AWS platform\n\n* Choose adequate technical and business metrics to monitor features and manage the risk\n\n* Apply engineering best practices to the current team environment \n\n* Contribute to the resolution of technical design issues\n\n\n\n\n \n\nYouโll be successful in this role if you:\n\n\n* Have solid relevant experience in Backend engineering\n\n* Demonstrated expertise in our technical stack \n\n\n\n* Recent PHP & Symfony versions\n\n* Relational databases (MySQL)\n\n\n\n* Have a practical knowledge of:\n\n\n\n* Decomposing monolithic architectures\n\n* Clean Coding\n\n* Test-Driven Development\n\n* SOLID principles\n\n* Docker\n\n\n\n* Have good communication skills and the ability to work efficiently in a distributed team\n\n* Are fluent in English\n\n\n\n\nNice to have:\n\n\n* Familiarity with layered architecture and CQRS patterns\n\n* Understanding of Domain-Driven Design principles\n\n\n\n\n \n\nNote: We operate a rolling recruitment approach - no deadlines, just opportunities. Should the volume of applications become too high, we might briefly remove this posting to provide our hiring team the space for thorough and unbiased review. The role will be made available again if we decide weโre still looking for the right fit.\n\n \n\nWhy Smoobu?\n\nYour journey with Smoobu is a two-way street - weโve got you covered! We offer a diverse variety of benefits to enable your career development and make Smoobu a great place to work, including:\n\n\n* The essentials: Competitive compensation package, visa sponsorship & relocation assistance*, full IT support & equipment, corporate benefits, modern offices, 27 paid vacation days a year (+ one additional day per year of employment until 32)\n\n* Career growth: 360ยฐ feedback, open feedback culture, buddy and mentorship programs from an international team of passionate industry experts \n\n* Personal development: German & Lithuanian language courses, internal and external workshops & trainings, company & team events, Gympass, clubs & sports (e.g. volleyball, running, yoga classes), psychological support\n\n* Startup spirit: Driven by our Leadership Principles: We are fast, nimble, and results-driven - embodying a startup mentality even as a global, public company. We encourage ownership and enable each other to succeed\n\n* Flexible work approach: Office-led and remote friendly approach; employees are offered remote work flexibility for up to 50% of the year, including work from abroad benefits. Plus, access to a Travel Industry Card \n\n* Climate action: Committed to being a pioneer in green travel: Weโve achieved an industry-leading โLow Riskโ ESG Rating (16), awarded by Morningstar Sustainalytics, and are a proud member of Leaders for Climate Action\n\n* And so much moreโฆ\n\n\n\n\n*Certain conditions apply\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Cloud, PHP, Engineer and Backend jobs that are similar:\n\n
$70,000 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBerlin, Berlin, Germany
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Go1 United States is hiring a Remote Senior Manager Deal Operations
\nWhy You'll Love This Role:\n\nThe Senior Manager of Deal Operations will help to accelerate deal cycles to close and maximize revenue by partnering with our GTM organization in proposal building, pricing, quote generation, and opportunity management in the effort to structure profitable and compliant transactions. In addition, you will add strategic value by highlighting process inefficiencies and areas in need of enablement or definition and working with multiple departments directly with the field sales team to ensure deals are being supported to the highest standard possible. \n\nYou will partner with the sales, customer success, revenue operations, andce t legal and finaneams on policy and process, balancing customer and Go1 needs. You will be a proactive partner to the Sales organization on key upcoming deals and be the voice of Sales back to the Revenue Operations team on needs and proposed updates to the policy.\n\nHereโs a Taste of What Youโll Be Doing:\n\n\n* Lead scaling the Deal Desk operation in line with the companyโs growth in customers, products, and contractual complexity. Develop strategies and processes to manage an increasing volume of transactions efficiently.\n\n* Review proposals/quotes and provide Sales with deal structure and pricing guidance to optimize profitability, meet strategic corporate goals, and accelerate deal closure.\n\n* Ensure that sales proposals adhere to established corporate strategies and legal, billing, and revenue recognition policies and present a solid understanding of product offerings.\n\n* Analyze deal structure, business terms, pricing and impacts on both top and bottom lines working closely with the product marketing / pricing teams.\n\n* Be the renewals owner for resolving complex customer issues and mitigating potential attrition during the contract term.\n\n* Provide accurate 90 day rolling forecasts for assigned renewal region through accurate maintenance of renewal opportunities.\n\n* Work closely with Sales, Customer Success, Finance, Pricing and Legal team to streamline the resolution process including notifications and approvals. \n\n* Responsible for creation of replacement contracts and detailed quotes with approvals. \n\n* Provide renewals management with regular status updates and accurate visibility to forecasted attrition, and escalate as needed for support. \n\n* Maintain renewal opportunities and associated data as needed to ensure accuracy. \n\n* Approve/Reject/Escalate proposals based on thorough analysis and business judgement. \n\n* Present large and/or strategic deals to management team for review \n\n* Create process and lead deal team committee to bring together necessary stakeholders to provide commercial / strategic guidance including product and finance. \n\n* Provide consultative guidance to sales reps, as well as other supporting business segments. \n\n* Evaluate current processes and offer recommendations for areas of improvement. \n\n* Identify potential training issues and coordinate with Sales Enablement to develop & communicate said issues to all necessary business functions.\n\n* Ad-hoc projects and analysis (e.g. field testing, in-depth pricing analysis, etc.)\n\n\n\n\nYou will have: \n\n\n* Bachelorโs degree in business/finance or related field. \n\n* 6+ years of deals desk/sales or Sales operations/Revenue Operations/Legal experience in a growth SaaS company with a global customer base. Distribution partner experience is a plus. \n\n* Proficiency in SFDC and CPQ tools. \n\n* Experience in structuring multi-element (subscriptions, services, and products) contracts. \n\n* Experience in data analysis, modeling, and/or financial analysis. \n\n* Expertise in Excel and Salesforce required. \n\n* Strong communication/interpersonal skills; able to build relationships and influence cross-functionally. \n\n* High level of accountability; proven ability to take ownership and solve problems. Dedication to excellent customer service. Self-motivated, able to work independently as well as contribute to a team. \n\n* Can operate in an ever-changing environment and work within tight deadlines.\n\n\n\n\nAt Go1, your base pay is one part of your total compensation package. This role pays between $130,000 and $150,000, and your actual base pay will depend on your skills, qualifications, and experience. This role is also eligible for the employee bonus plan and employee stock options. \n\nJoin our team at Go1 and be at the forefront of transforming education through innovative learning solutions. Together, we can change the world. One learner at time. \n\nWhile technical skills are important, it is just as important for us find people who will positively contribute to our diverse culture. We welcome you to apply, even if you don't exactly meet the criteria above. \n\n#LI-REMOTE #LI-AR1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, Senior, Marketing, Legal and Sales jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Enterprise Customer Success Manager
\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIsโfaster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! Weโre looking for an experienced Enterprise Customer Success Manager that is fluent in English as well as German, Spanish or Italian to help us scale our EMEA business.\n\nAs a Customer Success Manager at Postman, you will be the driving force behind post-sale strategy and engagement across a portfolio of named Enterprise accounts. Youโll partner with your customers to co-create Joint Success Plans that outline key objectives, milestones, and success criteria. In partnership with our Solutions Architecture and Customer Education teams, youโll curate and deliver a series of high-touch and one: Many enablement programs to help them solve critical problems, fast. Periodically, youโll engage key stakeholders to analyze the value theyโre getting from our platform and to identify new opportunities.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the UK.\n\nThis role will cover our EMEA accounts.\n\nWhat You'll Do\n\n\n* Strategic Account Planning: Collaborate with customers to outline and execute Joint Success Plans; complete with clear objectives, milestones, owners, and success criteria. Partner with our Customer Education and Solution Architecture teams to deliver impactful workshops, consultations, and training sessions that help customers accelerate Time-to-Value.\n\n* Proactive Portfolio Management: Regularly review customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Impact Reviews & Best Practice Consultation: Capture success metrics and engage key decision-makers to communicate the value their organization is deriving from our platform. Develop and maintain product expertise, including best practices & overall industry trends. Help our customers identify and pursue new use cases to drive lasting success.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 8+ years of experience in Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Track record of meeting and exceeding targets.\n\n* Consulting Acumen: Strong consulting skills. Demonstrated capability to develop thoughtful account plans that align with both customer objectives and company goals. Proficient in engaging senior stakeholders to influence requirements, use cases, and strategy.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Analytical Capabilities: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Methodology Flexibility: Comfortable leveraging both high-touch and one:Many strategies to support a diverse customer base. Experience tailoring playbooks and collateral based on the changing needs of their portfolio. Highly customer-centric.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. Weโre creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
PagerDuty is hiring a Remote Senior Security Engineer
\nPagerDuty is seeking a Senior Security Engineer (AWS, IAM) to join our diverse, customer-focused team! As a Senior Security Engineer, you will be a key contributor to leading security initiatives around foundational infrastructure supporting the PagerDuty SaaS offerings through architecture reviews, threat modeling sessions, and designing security tool implementations supporting PagerDutyโs security mission. Since we own and operate what we build, youโll collaborate closely with engineers across many teams. You will work closely with our internal development teams to ensure we deliver secure, highly reliable, and scalable solutions to our customers. This is an exciting opportunity to build lovable security solutions that make developers and customers happy. The ideal candidate will come from a large enterprise environment focused on IAM strategy for product and infrastructure security. Things that make you smile: Secure Infrastructure, systems, automation, analysis, coding, and cute animal memes.\n\nKEY RESPONSIBILITIES \n\n\n* Act as technical team lead by providing mentorship designing and scoping implementation of security projects and guiding team members to ensure implementation is completed. Work closely with Product Engineering teams to review service designs (full stack) and provide security-focused recommendations to address potential threats or insecure designs. Provide oversight and mentorship to the Corporate Security team to ensure alignment with CISO mandates.\n\n* Mentor and help guide team members to ensure product and business objectives are considered for project implementations.\n\n* Work with loosely defined requirements where you exercise your analytical skills to clarify questions, share your approach, and collaborate with the rest of the team to build/test elegant solutions.\n\n* Participate in our teamโs on-call rotation, triaging and addressing security issues as they arise.\n\n* Enable service team security implementations by building security-as-code constructs into infrastructure-as-code (IaC) modules, maintaining hardened configurations in platform components (container images, kubernetes deployments, etc.), and maintaining developer focused documentation to ensure low effort adoption.\n\n* Continually improve infrastructure security implementations with consideration for IAM, Network Access, and Security Alerting supporting kubernetes and AWS infrastructure with services operating modern-day a microservice architecture.\n\n\n\n\nBASIC QUALIFICATIONS\n\n\n* 5+ years of experience as a full-stack Security Engineer in a cloud-native, micro-service SaaS, PaaS, or IaaS environment.\n\n* Strong understanding of AWS IAM best practices, and demonstrated experience in implementing a strong and scalable IAM strategy.\n\n* Must have current AWS and Kubernetes (EKS) experience. \n\n* Technical stack experience required to be successful in this role:\n\n\n\n* AWS Security (GuardDuty, CloudTrail, Secrets Manager, EKS/ECR, IAM family, Config), Vulnerability management (Qualys/Nessus, Twistlock, Snyk), SIEM (SumoLogic or Splunk), Container Security, CI/CD Discipline (Helm, Terraform, Chef, Kubernetes (EKS)), Security Incident Response & Risk Management. \n\n\n\n* Proficiency in at least one programming language and framework (e.g. Ruby on Rails, Python, Phoenix/Elixir, Java). \n\n* Familiarity with Threat Modeling principles.\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n\n* Current or past experience with obtaining and maintaining FedRAMP authorization. \n\n* Experience working at a SaaS company larger than 1000 employees and 100M in revenue. \n\n* Ability to think through a complex problem, build a solution, and execute that solution with effective change management skills. \n\n* Possesses a strong sense of ownership and a keen discernment for excellence in security systems within a SaaS environment, demonstrating the ability to distinguish what constitutes a truly robust and effective safeguarding infrastructure.\n\n* Ability to design, monitor, and operate security logging and alerting toolsets.\n\n* Demonstrated history of mentoring and coaching.\n\n* Familiarity with Corporate security needs and solutions. \n\n\n\n\nThe base salary range for this position is 176,000 - 277,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.\n\nOur base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.\n\nYour recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Recruiter, Ruby, Senior and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Stealth Ventures at Redesign Health (CEO) is hiring a Remote Chief Executive Officer Biopharma Network StealthCo
\nPrimum CEO JD \n\nAbout Redesign\n\nRedesign Health is a proud Equal Opportunity Employer โ we recruit, train, compensate and promote our team members based on qualifications. We know how important it is not only to include, but to actively seek out a diversity of opinions and voices.\n\nWe want to hear from you regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics.\n\nAbout Redesign\n\nRedesign Health is a healthcare innovation platform. We bring together entrepreneurs, industry experts, and investors to launch companies that transform the healthcare system and empower people to live their healthiest lives. Our companies include Calibrate, Lively, Vault Health and Jasper. Weโre capitalized with permanent capital from world-class institutional investors and entrepreneurs.\n\nAt Redesign Health, weโve unlocked healthcare innovation at scale, and a key aspect of progress toward our mission of redesigning health for everyone is understanding the impact the companies we create have on the healthcare industry and the people who use it. \n\nThat means that as an organization weโre focused on specific areas of impact within healthcare. Those are: increasing access to care, increasing the quality of care provided, removing cost from the healthcare system and improving healthcare equity. \n\nThese four pillars shape everything we do, and every company idea that receives funding at Redesign Health must demonstrate that it has the potential to improve one or more of the above criteria without negatively impacting any of the others. \n\nPrimum was created with the aim to improve the quality of care provided and increase access to care, by enabling community oncologists to tap into a best in class class expert network of highly regarded specialists to inform their care decisions - leveling up their care and allowing more patients to receive better care, close to home.We very much believe this commitment is critical to the long-term success of the company.\n\n \n\nAbout The Job \n\nPrimum Health is a secure peer-to-peer platform for oncologist virtual consultations. Primum bridges the gap between community oncologists, oncology experts and biopharma through its insight generating expert network. Primum drives access to best in class care for cancer patients reliant on community oncologists, increased revenue and clinical care seclusion support for community oncologists, and unprecedented access to biopharma therapy insights, with value for both medical and commercial teams.\n\nWhat youโll do:\n\n\n* Refine the vision for the company and the overall strategy from early stage to scale.\n\n* Recruit, retain & develop world-class talent.\n\n* Drive strategy and decision making across all functional areas, including product, marketing & content, operations, and finance.\n\n* Determine the highest order KPIs and manage the company and team to measure, monitor and improve them.\n\n* Lead all fundraising activities to support growth objectives in partnership with RH.\n\n* Drive operations, including full P&L and cash flow management.\n\n* Regularly partner and communicate with Redesign Health and relevant investors or Board of Directors.\n\n* Continue improving on the product and technical vision, the execution framework and the team in close collaboration with the key product and engineering leaders hired.\n\n* Create and sustain a great company culture with articulated values that provides inspired leadership and enables a great working relationship to the team across all levels.\n\n\n\n\nWhat youโll need:\n\n\n* Background\n\n\n\n* 10+ years of experience, with progressively more senior roles and in orgs with strong track records and bars for talent.\n\n* 3+ years building something from 0-1.\n\n* 5+ years selling into the commercial side of pharma.\n\n* 5+ years selling SaaS / software / data analytics.\n\n* Significant Domain Expertise: An understanding of the drivers, pain points, and opportunities within the commercial side of pharma and specialty physicians.\n\n* Customer Orientation: Demonstrated understanding of end users or customers, adept at hypothesizing, testing, and iterating โ recognizing that product-market fit is often hard-fought.\n\n* Driven Growth and Generated Value with Limited Resources: Built and grown a company or business line from the ground up with limited capital and resources, and ultimately reached a favorable outcome.\n\n* Financial Accountability: Owned a P&L with responsibility for delivering against gross margins, unit economics, and day-to-day financial performance while adeptly conserving a limited cash runway. \n\n\n\n* Skills\n\n\n\n* Radical Accountability: Relentless in achieving results (e.g. product-market fit, customer acquisition, fundraising), demonstrates an ability to experiment and show resilience until solving a problem, and invest those around them in being similarly tenacious.\n\n* Growth Mindset: Confident in your convictions and committed to constant improvement, recognizing that proactively seeking out and acting on feedback from all stakeholders โ including your own teams โ enables success.\n\n* Strategic Communication: Strong situational awareness, and know how to leverage your gravitas and dynamic storytelling to inspire investors, sell to customers effectively, and compel top candidates to work with you. \n\n* Operational Rigor: Detail-oriented and have an innate bias for proactively digging into metrics and KPIs to diagnose root causes and solve problems.\n\n* Decisive Leadership: Knows how to gather input from the right stakeholders at the right times without being overly consensus-driven in making decisions. \n\n\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior and Marketing jobs that are similar:\n\n
$80,000 — $125,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
SVT Robotics is hiring a Remote Senior Software Automation Engineer
\nSVT Robotics is seeking a highly skilled and motivated Senior Software Automation Engineer to join our Customer Success department. Reporting to the Director of Solution Delivery, the Senior Software Automation Engineer will play a crucial role in developing and executing an organizational strategy for automated testing of solutions. The successful candidate will be responsible for building robust applications to support this strategy, ensuring the reliability and efficiency of delivering our solutions to customers. \n\nKey Responsibilities: \n\n\n* Develop and implement an organizational strategy for automated testing of solutions using industry best practices. \n\n* Design, develop, and maintain automated testing frameworks, tools, and infrastructure to support continuous testing and delivery pipelines. \n\n* Collaborate closely with cross-functional teams including Solution Delivery, Product Management, and Engineering to understand system requirements and ensure test coverage. \n\n* Lead efforts to identify, prioritize, and automate test cases for functional, regression, performance, and integration testing. \n\n* Drive improvements in test automation processes, tools, and techniques to enhance efficiency, reliability, and scalability. \n\n* Mentor and provide technical guidance to members of the Solution Delivery and Software Engineering team, fostering a culture of continuous learning and innovation. \n\n* Stay updated on emerging trends, tools, and technologies in automation testing and incorporate them into our practices as appropriate. \n\n* Collaborate with Customer Success and Software Engineering teams to provide technical expertise and support for customer deployments and troubleshooting. \n\n\n\n\nRequired Qualifications \n\n\n* Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. \n\n* Proven experience in software development with a focus on test automation, preferably in a SaaS environment. \n\n* Extensive hands-on experience with testing automation tools and frameworks. \n\n* Strong programming skills, preferably with a variety of programming languages. \n\n* Deep understanding of software testing methodologies, principles, and best practices. \n\n* Experience with CI/CD pipelines and tools. \n\n* Experience with Application Programming Interface documentation and technology concepts. \n\n\n\n\nPreferred Qualifications\n\n\n* Bachelorโs degree in computer science, engineering, or related field\n\n* Experience working in an Agile/Scrum environment\n\n* Experience in automated material handling, or supply chain \n\n\n\n\n \n\nPlease note, this is an 100% remote position. This position is only available to candidates residing in the following states: California, Colorado, Florida, Georgia, Massachusetts, Maryland, Michigan, North Carolina, New Jersey, New York, South Carolina, Texas or Virginia. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, Senior and Engineer jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.\n\n\nAt the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company โ we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.\n\n\nAs a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.\n\n\nJoin us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.\n\n\nThe Role\n\n\nThe vision of our Link data application family is to connect life sciences with key people to improve research and care. Link for MedTech is a real-time customer intelligence tool for Marketing, Medical Affairs, and MSL teams to build and execute engagement plans with key people in a compliant way. \n\n\nAs one of our QA Analysts, you will be the subject matter expert for questions regarding the data structure and quality of a specific Link Product. You will ensure the data we use meets the product goal and provide data analysis for the various stakeholders. You will be closely working with product management, data operations, data governance, software engineering, and quality assurance teams. \n\n\nTo thrive in your role, you need to have an academic background in the technical field and initial working experience with data analytics, large databases, and complex data sets. You are a fast learner, detail-oriented, have a growth mindset, and can turn data into valuable insights. You communicate effectively with stakeholders and can deliver high-quality results within a tough timeline. You are comfortable working remotely in an international environment.\n\n\nWe care about a great cultural fit. You should enjoy working at speed in multi-cultural teams. If you are excited about data, Life Sciences, and working for a fast-growing tech company, we are the optimal fit.\n\n\n\nWhat You'll Do\n* Assure that data quality and compliance meet our high standards \n* Extract data from databases (e.g., Redshift, Mongo DB)\n* Analyze large data sets and generate insights\n* Modify existing SQL scripts to meet product needs\n* Identify data gaps and quality issues \n* Root cause analysis\n* Build and maintain a technical data model (entity relationship diagram)\n* Create customized reports and dashboards for internal stakeholders \n\n\n\nRequirements\n* University degree in an analytical or technical field, e.g., bioinformatics, computer science, applied mathematics\n* 1+ years of working experience in data analysis or data quality\n* Intermediate level of SQL (joins of multiple tables, subqueries, subquery factoring)\n* Experience working with large databases and data sets\n* Confident spreadsheet user (pivot tables, nested formulas)\n* Strong written and verbal communication skills in English \n\n\n\nNice to Have\n* Work experience in life science, healthcare, pharmaceutical, or MedTech\n* Data analysis tools (KNIME)\n* Database technologies (Redshift, NoSQL/MongoDB)\n* Programming (Python, R)\n* Data visualization tools (Tableau, PowerBI)\n\n\n\nPerks & Benefits\n* Opportunity to work in a diverse and international workspace\n* Personal development budget\n* A significant contribution to the pension fund\n* Life insurance\n* Fitness reimbursement\n\n\n\n\n\n#RemoteUK\n\n\nVeevaโs headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.\n\n\nAs an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.\n\n\nIf you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$90,000 — $165,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUnited Kingdom - London
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Manager Account Development
Who Are We?\n\nPostman is the worldโs leading collaboration platform for API development. Postman's features simplify each step of building an API and streamline collaboration to help create better APIsโfaster. More than 20 million developers and 500,000 organizations worldwide currently use Postman. We recently raised our Series-D at a $5.6 billion valuation.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly.\n\nWith every major Fortune 1000 company in the world using Postman at some level, we are positioned to expand our Enterprise presence exponentially over the coming year and are looking for a seasoned Sales Leader to grow and develop a team of Corporate Account Executives to seamlessly navigate the enterprise sales cycle and effectively close deals. This is a unique opportunity to rapidly scale a Mid-Market sales team in alignment with our fast-growing Enterprise business. The ideal candidate is energetic and passionate and has personally driven teams to achieve significant sales growth at technical Enterprise SaaS companies.\nHere's a timeline of Postmanโs journey in becoming an API Platform. \nHow We Operate.\n\nSince we are a globally distributed team, we measure outcomes, not hours. We operate from a deep sense of our values, and strive to build the best products for the entire developer community.\nAbout the Team.\n\nThis is an exciting opportunity to build and scale a global Account Development team within our growing Sales Organization. With nearly every Fortune 1000 company in the world using Postman at some level, we are positioned to expand our Enterprise presence exponentially over the coming year. We are looking for a passionate, energetic, value-centric leader to grow and develop a team of Account Development Representatives that will directly support Corporate Account Executives and Enterprise Account Executives based in the US, Europe & APAC. The ideal candidate is passionate about building, growing and developing a team, has SaaS closing experience and is ready to make an immediate impact on Postmanโs pipeline. \n\nThis role will report into Postmanโs Head of Account Development. \nWhat You'll Do.\n\n\n* Lead a word-class Account Development team. Recruit, train, and develop a team of Account Development Representatives.\n\n* Provide hands-on coaching by teaching foundational sales skills, including account research, prospecting, cold calling & high-level discovery.\n\n* Leverage data to make educated and informed business decisions that are aligned with the go to market strategy. \n\n* Provide accurate and timely sales forecast and maintain accurate records in all internal CRM and reporting tools.\n\n* Foster a culture of sales excellence by reinforcing and modeling Company values when working with customers and team members.\n\n* Adopt an interest in the API lifecycle to help team members communicate the Postman value props to key stakeholders.\n\n* Teach the team to educate customers on the value of Postman Enterprise and help them navigate decision makers in enterprise accounts. \n\n* Promote a culture of inclusion by engaging team members in thoughtful discussion & collaborative problem solving during team meetings. \n\n* Communicate regularly and effectively with Sales Operations, Marketing and cross-functional leaders to support company initiatives.\n\n* Be an innovator in helping the team discover new business initiatives and identifying opportunities to book meetings with relevant prospects. \n\n* Review and develop sequences and design outbound campaigns. \n\n* Motivate, encourage and develop ADRs in order to exceed goals through coaching and incentives.\n\n\n\nAbout You. \n\n\n* 1-3 years leading an ADR/SDR/BDR sales team in a SaaS environment \n\n* Proven ability to create and iterate the sales development process, methodology (such as MEDDIC, Sandler, Miller Heiman, etc), campaigns, hiring profiles\n\n* Excellent communication skills both with customers and within an organization\n\n* You are comfortable navigating the technology stack and have experience with Salesforce\n\n* Strong track record of navigating within large enterprise and mid-market organizations\n\n* You have a positive attitude and see every challenge as a new learning opportunity!\n\n* Experience in a closing sales role is not required but preferred\n\n\n\nBenefits.\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. Weโre creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Education, API, Marketing and Sales jobs that are similar:\n\n
$70,000 — $95,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Versapay is hiring a Remote Senior Software Engineer
\nAbout Versapay ๐\n\n\nVersapay is the leader in Collaborative Accounts Receivable. The Versapay Collaborative AR Network is the first solution that empowers the genius of teams by bridging the gap between suppliers and buyers through a shared, digital experience. Versapayโs accounts receivable (AR) automation solutions and next-generation B2B payments network make billing and payments easier for enterprises, increasing efficiencies, accelerating cash flow, and dramatically improving the customer experience. \n\n\nFounded in 2006, the company has grown into a global network of 9,000+ clients and 1,000,000+ users handling 40+ million new invoices and driving $60+ billion in global payment volume annually. \nVersapay goes beyond traditional AR automation to deliver customer-driven experiences. The results? Versapayโs clients benefit from improved payment times and stronger customer relationships with an over 80% portal adoption rate. \n\n\nOwned by Great Hill Partners, Versapay is based in Toronto with offices in Atlanta and Miami.\n\n\nThink you might be the next Veep to join? Read on!!\n\n\nOur Values \nโญ๏ธ We obsess over our customers. \nโญ๏ธ We help each other. \nโญ๏ธ We embrace diversity. \nโญ๏ธ We find better ways. \nโญ๏ธ We get things done. \nโญ๏ธ We own it. \n\n\n\n\nHOW YOUโLL MAKE A HUGE IMPACT HERE โ AND ON YOUR CAREER\n\n\nAs a Senior Software Developer on the Cash App Squad, you will work with a talented group of engineers to ensure that we deliver quality code on time while helping us to streamline processes and optimize our workflow. This is a unique opportunity for focused engineers with a dedication to the craft and an eagerness to improve teams. You will work to deliver new features, fix bugs, reduce tech debt, help level-up less experienced developers via code reviews and mentoring, and help shape and drive team culture.\n\n\n\n\n\n\n\nWhat You'll Do\n* Get stuff done: Implement new features, improve user experiences, and fix bugs in a mature SaaS application.\n* Grow those around you: Review PRs to educate others of best practices, pair program with people who are stuck on a problem, ensure the team is following agreed upon standards.\n* Design solutions: As needed, work closely with the Implementations Team to turn customer needs/pain points into actionable work with technical designs.\n* Help define and implement future architecture: Help create an architectural roadmap to future proof our app and make that plan come to life.\n* Focus on NFRs: Ensure we have the right level of resiliency, logging, monitoring, security, etc.\n* Support production: Help debug/diagnose/triage emergency production issues (luckily rare).\n\n\n\nWhat You'll Bring to the Team:\n* Education & Experience:\n* 5+ years of experience with RoR and Javascript. \n* B.S. Computer Science, Mathematics, or related field is prefered but not necessary.\n* Familiarity with SaaS applications and the FinTech domain are a plus.\n* Vision: An insatiable desire to make the team awesome; a drive to identify and seize opportunities for wins both in the code and in how the team works.\n* Technical Expertise: A strong understanding of programming patterns, best practices, long term software maintenance, software architecture, and how to balance best vs. practical.\n* Collaboration: Work closely with others to achieve team goals. Understand how to give feedback appropriately. Mentor/coach via pair programming if needed.\n* Technical Oversight: Ensure that the code is appropriately optimized (avoiding n+1 queries, etc.), appropriately structured, appropriately formatted, that technical decisions made are right, that the code is well-tested, and that we aren't introducing technical debt.\n* Humility/Teamwork: Succeed as a team, fail as a team. Promote a blameless culture. See teammates as equals.\n* \n\n\n\nNice to Have(s): \n* โช๏ธReact.js\n* โช๏ธPostgres\n* โช๏ธRedis\n* โช๏ธElasticsearch + Kibana\n* โช๏ธC++ (very minor)\n* โช๏ธDatadog\n* โช๏ธNew Relic\n* โช๏ธLoggly\n* โช๏ธAWS\n* โช๏ธAzure\n* โช๏ธKubernetes\n* โช๏ธSemaphore CI\n\n\n\n\n$140,000 - $150,000 a yearSalary band is $140,000-$150,000 USD with a 10% annual bonus. \n\n#LI-Remote\n\n\nAll of our Veeps live out our core values: \nWe look for excellence: individuals that are better than we are and not only meet our values but bring value to our teams.\n\n\nResearch shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. Think you have what it takes, but not sure you check every box? Apply to the role anyways. Weโd love to talk and determine together whether you could be a great fit!\n\n\nWe are committed to providing an environment that is inclusive and accessible. Versapay is an equal opportunity employer and considers all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are addressed. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior and Engineer jobs that are similar:\n\n
$80,000 — $130,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nFlorida
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Zscaler is hiring a Remote Regional Sales Manager Major Accounts Central Canada & Public Sector
\nTraditional security companies are becoming less relevant as cloud adoption and digital transformation become the norm in every market industry and in every market segmentation. Zscaler has been a leader in Gartnerโs MQ for 10 consecutive years and has helped shape the emerging SASE category (a true category creator). We are well positioned to dominate this massively growing cloud security market. \n\nThe Zscaler Sales Culture\n\nWinning Technology and Products โ We offer the best technology and products for the cloud first world. We pioneered cloud security and continue to grow our 20B + TAM by releasing new products every year.\n\nInvesting in People โ A well-funded and world-class Sales Strategy and Enablement Team to help you succeed. Sales process, practical methods and training to help you ramp faster and close larger deals as companies accelerate their move to the cloud.\n\nSupportive Leadership โ An industry leading leadership team with strong values, off the chart business acumen that well help you succeed quickly, while providing mentorship and career growth.\n\nCompetitive; We Play to Win โ We are playing in a Rapidly growing TAM and huge market mega-shifts that leads directly to Zscaler; tracking a growth path similar to Salesforce, Workday, & ServiceNow.\n\n \n\nResponsibilities:\n\n\n* You will take ownership of an assigned territory focused on net new logo and upsell opportunities, while leveraging customer references such as the CIO of GE*, CTO of Siemens*, and EVP of Microsoft*.\n\n* You will demonstrate expertise in building business cases which clearly show value and differentiation at all levels of your customer / prospect organizations.\n\n* You will benefit from complementary and robust Sales Engineering, Solution Architecture, Value Consulting and Transformation Teams throughout your sales cycles.\n\n* You will constantly generate pipeline using new techniques, tools, joint field marketing initiatives, trade shows and top tier channel partners (VAR, SI & SP).\n\n* You will win deals through world-class planning and preparation, as well as being consultative in your approach to solving real business problems.\n\n\n\n\nMinimum Qualifications:\n\n\n* 10+ years of Strategic SaaS Sales experience evangelizing enterprise technology, with particular focus on disruptive networking technologies. Security background a plus.\n\n* Proven track record selling to a Technical audience and C-Suite. \n\n* Consistent track record of over-achievement; net new logo accomplishments; and keen understanding of how to leverage channel partnerships.\n\n\n\n\nPreferred Qualifications:\n\n\n* Maniacal focus on excellence in Pipeline Generation & Opportunity Progression; including meticulous planning and preparation.\n\n* Willingness to be coached and the discipline to work a proven sales process from beginning to end.\n\n* Evidence of โteam salesโ and the ability to use internal resources, partners, and team members to be successful.\n\n* An โin the fieldโ mentality leading you to meet customers & prospects face to face wherever possible.\n\n\n\n\n#LI-AM6 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Cloud, Marketing and Sales jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Parity Technologies is hiring a Remote End User Computing Support Engineer
\n \nEnd User Computing Support Engineer\n\nAs stewards of the Polkadot and Substrate ecosystem, Parity is laying the foundation for a better web. We believe in a decentralised web that respects the freedom and data of individuals and empowers developers to create better services. Our vision is to create a world based on truthful, rather than trustful, interactions.\n\nParity is one of the world's most experienced core blockchain infrastructure companies, having built and pioneered some of the most advanced technologies in the blockchain sector.\n\nWith a remote-first, global team, Parity is building open-source technologies for developers and organisations to implement and build upon. Our Web3 tech stack includes Polkadot, Substrate, and Kusama.\n\n \n\nAbout the position \n\nAs an End User Computing Support Engineer the successful individual will be required to provide support to all levels of employee technical support issues. The ability to build productive relationships with colleagues at remote locations around the world will make you successful in this role as will patience and a sense of humour\n\nThis position requires hands-on experience across a wide end user IT and Security scope of technologies and processes to bring a smooth and secure experience to users . \n\n \n\n \n\nAbout the role:\n\n\n* Provide end to end technical assistance and support to end-users - across Linux and Mac laptops and desktops, including configuration and troubleshooting\n\n* Ensure that computer hardware, software, and peripherals are functioning securely and effectively\n\n* Manage endpoint security protection with a risk-based approach depending on context and use cases including with support of following capabilities: Mobile Device Management, VPN, Strong and Physical authentication and Antivirus/Antimalware/EDR\n\n* Manage support tickets from creation to resolution\n\n* Serve as the first point of contact helping your colleagues to resolve IT and security end users related issues and incidents (software and hardware).\n\n* Manage purchases and maintenance of the hardware and other equipment needed in a remote-first company.\n\n* Have your assets inventory and stock management approach tailored to ensure rapid availability of hardware for new joiner an in the event of failure in a remote first environment\n\n* Hand over assets to new joiners and manage the return of equipment when required in sync with People Ops and Operations.\n\n* Improve and propose improvements to our existing back office processes.\n\n* Deliver IT services including multiple SaaS to the different teams.\n\n* Build and keep the IT documentation clear and up to date to help end users on their journey and to support IT back office processes.\n\n* Lead people through IT onboarding and offboarding processes, with emphasis on secure operations.\n\n\n\n\n \n\n \n\nAbout you:\n\n\n* Excellent employee/end user-facing skills with user service focus\n\n* Strong analytical skills with demonstrated problem-solving ability.\n\n* Previous experience in mainly/full remote first environment\n\n* Have knowledge of Linux and Mac operating systems to be comfortable and sure when helping your colleagues.\n\n* Manage the command line interface with ease - both in Linux and MAC environments\n\n* Passion and good knowledge of common Open Source Software products\n\n* Have exposure to user access management in a moving environment using multiple SaaS.\n\n* Experience with MDM and EDR products.\n\n* You understand the typical processes in the software development teams and what kind of tools theyโre using.\n\n* You understand which authentication models and protocols exist, what SSO and IDP are and how they work.\n\n* Have the negotiation skills to convince your colleagues that the best option is what they need and not what they want.\n\n* Collaborate with our Operations department to ship equipment all over the world.\n\n* Collaborate with cross-functional teams to make things happen.\n\n* Have a structured and organised mindset. Generate documentation accordingly.\n\n* Know where it goes every euro you spend\n\n* Fluency in English\n\n\n\n\n \n\nAnd ideally also:\n\n\n* You like working with people, and people like to work with you.\n\n* You are a curious individual with an eagerness to learn new things.\n\n* You like to ask questions.\n\n* You are experienced with networking including Wifi, VPN management.\n\n* You like to automate routine processes or you can highlight what can be automated/optimised.\n\n* Prior experience in the Security teams (endpoint protection, incident response). \n\n* You understand what kind of security threats are topical for the end-point users.\n\n* You feel comfortable working autonomously, with accountability\n\n\n\n\n \n\n \nAbout working for us:\n\n\n* Competitive remuneration packages based on iterative market research, including tokens (where legally possible)\n\n* โFuture of workโ environment thatโs remote-first and self-initiating with flexible hours\n\n* Team mates that are genuinely excited about their impact and projects\n\n* Access to the brightest minds in this space to learn about Web3 and develop your skills and knowledge while on the job\n\n* Becoming part of the wider ecosystem (career and networking opportunities)\n\n* Team and company-wide retreats\n\n* Work laptop\n\n* Opportunity to relocate to Germany or Portugal (with visa sponsorship)\n\n\n\n\n \n\nThose joining our collective as an employee in Germany, Portugal, and the U.K. also enjoy benefits such as health care, parental leave, PTO (28 days per year), local team events, yearly L&D budget, and language classes.\n\n\n\n\n\nParity is an Equal Opportunity Employer. We welcome diversity in our global team and care about everyone in our collective feeling included and welcome.\n\n \n\nView our Applicant Notice to see how we use your data.\n\n \n\nIs this position not quite your match? Browse our other open roles.\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Web3, Mobile, Engineer and Linux jobs that are similar:\n\n
$75,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote (Central European Time (CET))
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Crossbeam is hiring a Remote Senior Product Designer
\nABOUT YOU\n\nYou will thrive as a member of our design team if you:\n\n\n* Have experience working in a B2B SaaS startup in a similar stage as Crossbeam. \n\n* Have experience and continued interest in designing effective user experiences for data and analytics-heavy products. Bonus if youโve worked in a growth design capacity, on browser integrations, or sales tech in general.\n\n* Have a knack for picking up new concepts quickly, and can integrate complex user needs into broader business goals.\n\n* Can break down problems into solutions that balance simplicity, power, and flexibility. You know how to scope features effectively, anticipate where things might get complicated, and proactively propose alternatives.\n\n* Know how to use the right kind of fidelity, process, and validation during the design process. You deliver polished work and take pride in sweating the details of your craft. \n\n* Have effective critical thinking, verbal, and written communication skills. You know how to present your work to different audiences.\n\n* Have an excellent, up to date portfolio with presentable case studies showing a foundation in typography, interaction and visual design, product sense, and idea generation for digital products. (Unfortunately, we cannot consider applicants who do not submit a portfolio).\n\n* Have a learning and growth mindset: our product development process evolves and iterates alongside the company itself. You have empathy for your coworkers, and the resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your actions, thinking, and work. \n\n\n\n\nROLE AND RESPONSIBILITIES\n\nAs a member of our design team, you willโฆ\n\n\n* Be expected to actively collaborate with your PM and Engineering counterparts on one of our core product areas. \n\n* Be expected to grasp our long-term company goals and design vision, the understanding you develop about our users through your work, and use that information to develop your teamโs roadmap, and deliver towards it. \n\n* Be able to create detailed, comprehensive, high-fidelity design deliverables that enable engineering to build polished, performant, and accessible functionality. Youโll know how to leverage our Bitts design system and when to add to it.\n\n* Enable a better understanding of our users. Youโll work with users directly for generative and evaluative research and help infuse the insights to your work and that of the broader product team.\n\n* Collaborate with the design team to maintain cohesiveness and consistency across the entire product experience. Youโll be expected to engage in critique, co-create when needed, share insights from your user research, and mentor newer designers.\n\n* Collaborate with brand design to make Crossbeam feel like a holistic continuum across every touchpoint of the customer experience.\n\n\n\n\nEven if you donโt meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements. \n\n \n\nINTERVIEW PROCESS\n\nWe go through the same interview steps for all Product Design candidates to ensure equity in our hiring process. Our process is designed to learn as much about each candidate, as well as to give candidates a way to learn about what it's like to work at Crossbeam. Topics will range from previous work experiences, problem solving and collaboration approaches, to technical skills.\n\n* First-round phone call with a Crossbeam in-house recruiter.\n\n* 20-30 minute phone call with hiring manager.\n\n* 60 minute portfolio presentation with cross-functional panel including product design and PDE team participants.\n\n* 45 minute realtime design collaboration exercise with a member of the product design team. (Not a take-home!).\n\n* The final Interview is set up to meet multiple folks in succession, here's how we break it up:\n\n* 30 minutes with the PM of the team\n\n* 30 minutes with an engineer of the team\n\n* 30 minutes with the VP of Product\n\n\n\n\n\n\nHOW WE WORK\n\nThis role can be based anywhere in the US.\n\nCrossbeam has always been committed to building a remote-first culture, even before the pandemic. We have a founder footprint in the Philadelphia area and team members distributed across the country. The majority of our collaborative work happens in Figma, Slack, Loom, and Zoom. \n\nWhen travel feels comfortable, we celebrate with non-mandatory team off-site meetings and events a few times a year.\n\n \nBENEFITS\n\nThis is a salaried* role. In addition, Crossbeam offers:\n\n\n* Health Care Plan (Medical, Dental & Vision)\n\n* Flexible PTO Policy\n\n* Parental leave\n\n* Stock Option Plan\n\n* 401k Plan + Match\n\n* Learning & Development Budget\n\n* Remote Work Options\n\n* Generous Wellness Stipend\n\n\n\n\n*Residents of Colorado: There is a minimum salary of $100,000 plus equity and benefits for this position. Benefits may include, but are not limited to, health, dental, vision, 401k+ Match, flex PTO, parental leave, & fully remote work. Salary for this role may vary depending on your location, skills, and experience. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Designer, Travel, Senior, Sales and Engineer jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nPhiladelphia, Pennsylvania, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho are we?\nOur mission is to scale intelligence to serve humanity. Weโre training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.\n\n\nWe obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do whatโs best for our customers.\n\n\nCohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.\n\n\nJoin us on our mission and shape the future!\n\n\nWhy this role?\n\n\nIn this role, you will have ownership of the full sales cycle - from identifying leads to closing deals for high-growth tech companies. Weโre looking for an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohereโs platform can help them achieve their business goals. Youโll lay the foundation for Cohereโs growth by owning your territory and collaborating with teammates across customer success, sales development, marketing and sales engineering. Youโll be the voice of the field and help our product, and engineering teams prioritize the Cohere roadmap with customer-centric care. Itโs a highly self-directed role, so you should be someone who thrives in an unstructured environment and quickly evolving environment. And your opportunity for impact will be astronomical โ Cohere has skies-the-limit potential, and youโll help us reach it. \n\n\nAs an Account Executive, you will: \n- Focus on net-new logo acquisition via outbound activity and relationship building with key stakeholders\n- Work closely with customers and prospects as a trusted advisor who deeply understands their challenges and goals, and will tailor solutions to drive impact for their businesses\n- Work in close partnership with channel partners to find opportunities to scale outreach and customer satisfaction in your region\n- Collaborate with product and engineering teams on strategic motions to deliver solutions to large enterprise customers\n- Collaborate with Sales Development Representatives to drive top of funnel activity\n- Own the full sales cycle โ from initial outreach through proof-of-concept through deal close\n\n\nYou may be a good fit if you have:\n- 5+ years of previous B2B sales experience, negotiating and closing SaaS deals in the 6 figure range, and a track record of high performance and beating your quota\n- Previous experience selling technical products, such as developer tools, API products, or AI / NLP solutions, are a plus\n- Previous experience working with channel partners to drive sales cycles and hit shared revenue goals\n- High tolerance for ambiguity - as an early sales hire, youโll have to be a doer and a strategist\n- Curiosity - you want to go deep on NLP and become an expert on our technology\n- Fantastic communication skills - you are a great listener, have a knack for understanding what matters most to others, build strong relationships, can speak to the c-suite, and feel comfortable speaking to both technical and non-technical audiences\n\n\n\n\n\nIf some of the above doesnโt line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.\n\n\nWe value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.\n\n\nOur Perks: \n๐ค An open and inclusive culture and work environment \n๐งโ๐ป Work closely with a team on the cutting edge of AI research \n๐ฝ Weekly lunch stipend, in-office lunches & snacks\n๐ฆท Full health and dental benefits, including a separate budget to take care of your mental health \n๐ฃ 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK\n๐จ Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement\n๐ Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend\nโ๏ธ 6 weeks of vacation\n\n\nNote: This post is co-authored by both Cohere humans and Cohere technology. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, API, Marketing and Sales jobs that are similar:\n\n
$65,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout the Role: \n\nWe are building our documentation team and are looking for a Technical Writer to help lead the end-to-end vision, strategy, and implementation of Redpanda products. Reporting to the Technical Writing Manager, you will document multiple functional areas of Redpanda products, including all aspects of security, data balancing, and cluster configuration. You will advocate for the user experience of our products (including the core streaming platform and cloud SaaS areas), spearhead a user-centric approach, and help lead product strategy. You will be a foundational member of the documentation team, helping to build processes, and drive strategy. This is an opportunity to work closely with product and engineering leadership and teams at a fast-growing, well-funded startup.\n\nYou Will:\n\n\n* Collaborate with engineering teams to discuss technologies and workflows, and create top-notch documentation\n\n* Write, format, and edit content, including security configurations, cluster configuration, and Redpanda Cloud content\n\n* Contribute to web content designโa content design background is a plus\n\n* Facilitate knowledge sharing throughout our engineering, product management, and design teams and help produce accurate, well-written communications\n\n* Partner with content specialists to define documentation standards and best practices\n\n* Participate in assessing and proposing software and methods to continuously improve our documentation processes\n\n* Write and revise content/test features with the customer experience as the primary driver\n\n* Engage in community discussions with OSS, prospective, and paying customers\n\n* Be part of a diverse remote distributed team\n\n\n\n\nYou Have:\n\n\n* 4+ years of experience writing technical documentation for an external developer audience\n\n* Familiarity with basic software security fundamentals \n\n* Ability to distill complex technical concepts into clear, comprehensive, developer-focused documentation\n\n* Recent experience working in a docs-as-code environment \n\n* Understand and have worked on Git, open-source development, Asciidoc/Antora, front-end web development\n\n* Experience working with open source technologies and communities\n\n* Read and code in languages such as Java, golang or Python, and YAMLโfamiliarity with data streaming and/or Apache Kafka a plus\n\n* Excellent information architecture and information design skills\n\n* Familiar working with Apache Kafkaยฎ (event streaming), databases, or distributed systems\n\n* Rabid desire to help our customers get the information they need quickly and easily\n\n* Excellent writing, editing, and verbal communication skills\n\n\n\n\n \n\nU.S. base salary range for this role is $144,000 - $170,000 (CA, NY, WA) and $125,000 - $148,000 (other US locations). Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Writer, Education, Cloud and Golang jobs that are similar:\n\n
$65,000 — $95,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Phaidra is hiring a Remote Technical Account Manager
About Phaidra\n\nPhaidra is building the future of industrial automation.\n\nThe world today is filled with static, monolithic infrastructure. Factories, power plants, buildings, etc. operate the same they've operated for decades โ because the controls programming is hard-coded. Thousands of lines of rules and heuristics that define how the machines interact with each other. The result of all this hard-coding is that facilities are frozen in time, unable to adapt to their environment while their performance slowly degrades.\n\nPhaidra creates AI-powered control systems for the industrial sector, enabling industrial facilities to automatically learn and improve over time. Specifically:\n\n\n* We use reinforcement learning algorithms to provide this intelligence, converting raw sensor data into high-value actions and decisions.\n\n* We focus on industrial applications, which tend to be well-sensorized with measurable KPIs โ perfect for reinforcement learning.\n\n* We enable domain experts (our users) to configure the AI control systems (i.e. agents) without writing code. They define what they want their AI agents to do, and we do it for them.\n\n\n\n\nOur team has a track record of applying AI to some of the toughest problems. From achieving superhuman performance with DeepMind's AlphaGo, to reducing the energy required to cool Google's Data Centers by 40%, we deeply understand AI and how to apply it in production for massive impact.\n\nPhaidra is based in the USA but 100% remote; we do not have a physical office. We hire employees internationally with the help of our partner, OysterHR. Our team is currently located throughout the USA, Canada, UK, Norway, Italy, Spain, Portugal, and India.\n\n**Please only apply to one opening. If you are a better fit for another opening, our team will move your application. Candidates who apply to multiple openings will not be considered.**\nWho You Are\n\nYouโre an independent worker, skilled in organization, planning, and project management. You have technical knowledge of industrial controls, building automation systems, and/or air or water cooled chiller plants. You have the drive to learn about different industries and technologies, and a passion to help customers operate their plant more efficiently and effectively with Phaidraโs AI supervisory control system.\n\nYou can take ownership of your assigned customers and delight them! You can guide internal and external teams as you coordinate the configuration and installation of the customers industrial plant AI Agents, and provide professional support while you grow customer relationships for future expansion and advocacy.\n\n*We are seeking a team member located within one of the following areas: United States, Canada, and Singapore. Candidates located in other APAC countries will also be considered. \nResponsibilities\n\n\n* Act as the project manager in the customization and deployment of the AI Agent for assigned customers. This includes establishing the project schedule, coordinating between internal and external teams, and monitoring progress to fulfill the contract.\n\n* Serve as the main point of contact for the customer in collaboration with the Phaidra Solutions Engineer, and draw on the Phaidra team to ensure an excellent customer experience.\n\n* Effectively communicate and manage at all levels within customer organizations, including executives, optimization and process engineers, operators and technicians.\n\n* Ensure the Solutions Engineer and Engineering teams have the information needed to customize the AI Agent and data connection for the customer.\n\n* Understand the customer journey as you help them adopt full autonomous control and expand AI supervisory control to other plants and facilities.\n\n* Work with our sales team to continuously improve how we set customer expectations in order to deliver a better customer experience.\n\n* Maintain clear and concise documentation of your projects meeting minutes, action items, project risks, and key decisions.\n\n* At the conclusion of an AI Agent autonomous install, continue to serve the customer by efficiently managing the SaaS to resolve product issues, improve system configuration, and meet all customer goals.\n\n\n\n\nIn your first 30 daysโฆ\n\n\n* You will be immersed in an onboarding program that introduces you to Phaidra and our product.\n\n* You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra.\n\n* You will join calls with current customers to familiarize yourself with managing customer installs.\n\n* You will familiarize yourself with our tools and process for developing customer schedules.\n\n* You will meet with the Solutions Architects, Strategic Account Lead, and members of the Engineering team to better understand challenges and opportunities with current processes.\n\n\n\n\nBy your first 60 daysโฆ\n\n\n* You will have a solid understanding of what Phaidra does and how we do it.\n\n* You will have met with team members across Phaidra and started building relationships that will help you be successful at your job.\n\n* You will have become proficient at navigating the Customer Success teamโs processes and software tools.\n\n* You will learn how to manage customer related cases and assist with managing our customer service agreements.\n\n* You will assist in creating and managing project and process documentation.\n\n\n\n\nBy your first 90 daysโฆ\n\n\n* You will have been fully integrated into the Customer Success team and with Phaidra team members across the company.\n\n* You will have begun to manage your own customers and projects.\n\n* You will help improve our processes and project documentation.\n\n\n\nKey Qualifications\n\n\n* Minimum of 3+ years of technical project management experience.\n\n* 4-year college degree.\n\n* Experience working with diverse, remote teams to support enterprise customers.\n\n* Passion to learn about industrial controls and automation systems, industrial process heating and cooling systems, and AI Machine Learning technology.\n\n* Ability to learn quickly and explain complex domain specific concepts to non-domain experts.\n\n* Ability to translate a combination of customer-stated and customer-implied needs into coherent requirement documentation for use by the software development team.\n\n* Experience with both waterfall and agile scheduling tools.\n\n* Exceptional verbal, written, organizational, presentation, and communication skills.\n\n\n\nBonus\n\n\n* Understanding of industrial control and automation systems.\n\n* Understanding of industrial process heating and cooling systems and their applications within manufacturing environments.\n\n* Strong proficiency in working with industrial operations teams and contributing to solving field operations related problems and challenges (especially with data centers).\n\n* Project Management Professional (PMP) certification.\n\n\n\nBase Salary Range\n\n\n* Singapore Residents: S$99,200- S$181,200/year\n\n* United States Residents: $82,400- $180,000/year\n\n\n\n\nThis position will also include equity.\n\nThis is a best faith estimate of the base salary range for this position. Multiple factors such as experience, education, level, and location are taken into account when determining compensation.\nBenefits & Perks\n\n\n* Fast-paced and team-oriented environment where you will be instrumental in the direction of the company.\n\n* Phaidra is a 100% remote company with a digital nomad policy.\n\n* Competitive compensation & equity.\n\n* Outsized responsibilities & professional development.\n\n* Training is foundational; functional, customer immersion, and development training.\n\n* Medical, dental, and vision insurance (exact benefits vary by region).\n\n* Unlimited paid time off, with a minimum of 20 days off per year requirement.\n\n* Paid parental leave (exact benefits vary by region).\n\n* Home office setup allowance and company MacBook.\n\n* Monthly remote work stipend.\n\n\n\nOn being Remote\n\nWe are thoughtful about remote collaboration. We look to the pioneers - like Gitlab - for inspiration and best practices to create a stellar remote work environment. We have a documentation-first culture and actively practice asynchronous communication in everything we do. Our team stays connected through tools like Slack and video chat. Most teams meet daily, and we have dedicated all-hands meetings bi-weekly to build strong relationships. We hold virtual team building events once per month - and even hold virtual socials to watch rocket launches! We have a yearly in-person, all-company summit in locations like Seattle, Athens, Goa, and Barcelona.\nEqual Opportunity Employment\n\nPhaidra is an Equal Opportunity Employer; employment with Phaidra is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. We welcome diversity and strive to maintain an inclusive environment for all employees. If you need assistance with completing the application process, please contact us at [email protected].\nE-Verify Notice\n\nPhaidra participates in E-Verify, an employment authorization database provided through the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA). As required by law, we will provide the SSA and, if necessary, the DHS, with information from each new employeeโs Form I-9 to confirm work authorization for those residing in the United States.\n\nAdditional information about E-Verify can be found here.\n\n#LI-Remote\n\nWE DO NOT ACCEPT APPLICATIONS FROM RECRUITERS.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Sales and Engineer jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSingapore
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Restaurant365 is hiring a Remote Salesforce Administrator
\nRestaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365โs culture is focused on empowering team members to produce top-notch results while elevating their skills. Weโre constantly evolving and improving to make sure we are and always will be โBest in Classโ ... and we want that for you too!\n\n\nIn this role, you will be a key member of our growing Salesforce team (comprised of engineers and admins).This role is for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback from various business units, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is a top concern, and as such our Salesforce Administrators facilitate all aspects of user management including support tickets, training, and designing solutions with user satisfaction as a priority. \n\n\nThis role requires a good understanding of the Salesforce platform, and a desire to continue to learn new things in Salesforce. Our Salesforce Administrators must understand both our current setup and our business objectives, to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, communicating, prioritizing, and managing all aspects of a Salesforce project. The ideal candidate will be comfortable working in a team environment, with stakeholders at all levels and can translate technical information into laymanโs terms, clearly explaining design options and their potential impact. \n\n\n\nHow you'll add value: \n* User and license management including new user setup/deactivation, roles, profiles, permissions, public groups, sharing rules etc. \n* Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports. \n* Sandbox environment management. \n* Identify and gather requirements, translating into best practice, scalable solutions with a focus on user experience. \n* Identify unused or underutilized platform features. \n* Collaborate on R365โs Salesforce platform roadmap by working with the Salesforce team and stakeholders to define priorities. \n* Own the communication of any platform changes to end users and stakeholders. \n* Data management to improve R365โs Salesforce data quality, implementing rules and automation as needed. \n* Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer. \n* User support tickets through Salesforce Cases and Slack/Jira. \n* Monitor and improve user adoption. \n* New user and ongoing user training. \n* Technical documentation. \n* Working with integrated applications including Intacct, Clari, Salesloft, LeanData, ZoomInfo, Spiff, Marketo, Bizible, Gainsight, Pendo, Freshdesk etc. \n* Other duties as assigned. \n\n\n\nWhat you'll need to be successful in this role: \n* Valid Salesforce Certifications in the following: Administrator, Business Analyst. \n* 2+ years of Administrator experience on Salesforce & Force platforms. \n* Strong interpersonal skills, and ability to work with teams and stakeholders of different backgrounds and time zones in a multicultural environment. \n* Designing scalable, best practice solutions. \n* Excellent relationship-building skills. \n* Translating requirements into technical solutions. \n* Experience in change management and governance. \n* Training end users and key stakeholders. \n* Proven ability in producing technical documentation. \n* Available and responsive to questions. \n* Experience implementing Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports. \n* Experience working with Agile teams and use of tools such as Jira, monday.com, etc. \n* Experience working in a SaaS environment preferred. \n* Experience working with Apex Code and custom Apex Classes preferred. \n* Experience with managed packages and AppExchange preferred. \n* Experience with CPQ preferred. \n* Pacific Time Zone working hours preferred. \n\n\n\nR365 Team Member Benefits & Compensation\n* This position has a salary range of $100K-$110K per year. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. \n* Comprehensive medical benefits, 100% paid for employee\n* 401k + matching\n* Equity Option Grant\n* Unlimited PTO + Company holidays\n* Wellness initiatives\n\n\n#BI-Remote\n\n\n$100,000 - $110,000 a year\n\nR365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Accounting and Mobile jobs that are similar:\n\n
$80,000 — $137,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Degreed is hiring a Remote Technical Support Specialist
\nDegreed is looking for a Technical Support Specialist to join our Client Experience (CX) team. As a Technical Support Specialist, you will interact directly with Degreed clients and their end-users to ensure that technical issues are resolved quickly and efficiently. You are ready to provide an unparalleled support experience, and you recognise that this role significantly impacts the Degreed client experience and can impact client satisfaction and retention. \n\nThis role reports to a Manager, Americas Technical Support, and will ideally be based in Salt Lake City, Utah. \nDay in the Life\n\n\nProvide technical support to Degreed clients via phone, email, and/or chat platforms; work with end-users to diagnose and resolve routine technical software issues quickly and efficiently.\n\nTrack and document all technical issues and the steps taken to resolve the issue, including writing articles in the Knowledge Centre; escalate cases to upper-tier engineers or other CX resources when appropriate.\n\nSupport client questions and issues by gathering data about the problem they are experiencing, analysing their needs, then research possible resolutions before implementing the best solution to meet the specific situation.\n\nStay current with product updates, system changes, and customer support team procedures and best practices.\n\nAssisting in the onboarding of new team members.\n\nThe ability to work rotating weekend shifts as needed.\n\nThis description reflects managementโs assignment of essential functions; it does not prescribe or restrict other tasks as assigned and is subject to change at any time.\n\n\n\nWho You Are\n\n\n1-3 years of experience in technical customer service/technical support or help desk support.\n\nProfessional fluency in English and French including speaking, listening, reading, and writing skills.\n\nProven ability to learn new software quickly for the purpose of supporting end users. \n\nEffective use of listening skills to develop an understanding of client inquiries and problems\n\nStrong written and verbal communication skills with the ability to translate technical concepts to a non-technical audience. You inspire confidence while leading clients through steps to resolve issues and defuse situations where clients may be frustrated. \n\nExcellent analytical and problem-solving skills combined with the ability to provide quick resolution to problems. \n\nAble to work independently, within a team, and cross-functionally to best support the client and/or improve the product. \n\n\n\nWhat Sets You Apart\n\n\nExperience with web troubleshooting (i.e., capturing network traces, extracting a .HAR file).\n\nExperience with SaaS applications and platforms.\n\nBasic knowledge of API interfaces, SSO, and FTP troubleshooting. \n\nExperience with ticket management systems and call tracking applications.\n\nYou are passionate about continual learning and sharing knowledge.\n\n* Ability to work 9am-6pm PST to accommodate West Coast coverage.\n\n\n\n\n#LI-REMOTE\n100% Remote\nCompensation and Benefits at Degreed\nDegreed is passionate about pay transparency and we are committed to fair and equitable compensation practices. The pay range for this role is $50,000 - $67,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to: skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.\nWe believe your best work happens when you have a complete life balance, and Degreed gives you the support and flexibility to make that happen. Degreed is committed to delivering a comprehensive benefits program that provides the support you need. At the time of this posting, this role is eligible to participate in the following benefits and wellness programs:\n\n\n* Comprehensive health insurance for you and your family (both PPO and HDHP plans available)\n\n* Dental and vision plans for you and your family\n\n* Employer-paid life insurance, AD&D, short-term disability, and long-term disability\n\n* Company equity\n\n* 401(k) Retirement Savings Plan with up to 4% match\n\n* Company funded HSA and dependent care FSA (pending eligibility)\n\n* Generous Parental Leave\n\n* Unlimited Paid Time Off and 5 sick days per year\n\n* Education benefit: Up to $1,200 per year for anything you want to learn (and we mean anything!)\n\n* One-time Home Office Stipend to make your workspace more comfortable\n\n* Monthly internet and phone stipend\n\n* Monthly wellness stipend through Forma\n\n* Wellness programs focused on your financial, physical, and mental wellbeing\n\n\n\n*Degreed reserves the right to modify these benefits at any time, for any reason in accordance with applicable law. Please note the offerings vary based on location. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and API jobs that are similar:\n\n
$70,000 — $140,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSalt Lake City, Utah, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\n\nAbout this role\n\nAs a Junior Data Analyst, you will be helping Petvisorโs enterprise customers benefit from this data by analyzing customer data and creating custom audience segments to meet their specific needs. This entails understanding the workings of the products from the data perspective, identifying customer utilization patterns, and correlating with data requests. This role offers a unique opportunity for individuals passionate about data analysis and customer satisfaction to contribute to our goal of enabling customers to succeed with our products.\n\n \n\nApply if youโre excited to:\n\n\n* Analyze PetDeskโs unique data, perform advanced analysis, and provide reporting to both company leadership and enterprise customers\n\n* Work closely with customers to understand their messaging outreach requirements and create customized reports using data visualization tools and techniques\n\n* Translate high-level business or product objectives into accurate, efficient, and effective segmentation solutions, delivering critical insights to the product team. Continuously refine and optimize segmentation based on customer feedback\n\n* Establish data quality standards, troubleshoot data validation, proactively identify issues, and ensure the accuracy and integrity of data in custom segments and campaigns by conducting thorough quality checks and validations\n\n* Document the process of creating custom audience segments, including data sources, methodologies, and any specific customer preferences or requirements\n\n* Collaborate with cross-functional teams including product managers, developers, and strategic enterprise account managers, to ensure alignment between customer requirements and product capabilities\n\n* Serve as the subject matter expert for delivering targeted audience-based messaging in a data-driven way. Facilitate inquiries into our audience capabilities, then interpret and explain the findings to stakeholders clearly and conciselyโaddressing any questions or concerns they may have\n\n\n\n\n \n\nAbout You\n\n\n* University degree in a quantitative field such as Statistics, Mathematics, Computer Science, or related field\n\n* Strong analytical skills with the ability to translate complex data into actionable insights\n\n* Relentless attention to detail to ensure data results are accurate and complete\n\n* Proficiency in data analysis and manipulation using tools such as SQL and Python\n\n* Experience with large-scale database technology such as Snowflake and common tools such as Git, Bitbucket, JupyterLab are required\n\n* Experience with data visualization tools such as Tableau or similar is preferred\n\n* Internal and external consulting or customer-facing experience with the ability to effectively communicate technical concepts to non-technical stakeholders\n\n* Exemplary written and verbal communication skills coupled with unparalleled follow-up skills\n\n* Customer-centric mindset with a strong commitment to delivering high-quality solutions and exceeding customer expectations\n\n* Proactive and inquisitive learner who seeks out and capitalizes on opportunities for growth\n\n* Previous experience in a similar role or familiarity with SaaS products and/or Enterprise services is a plus\n\n\n\n\n\n\nBenefits & Perks \n\n\n* Medical coverage for employees and dependents (80-90% covered by employer)\n\n* Employer HSA contribution with HDHP\n\n* 401(k) match up to 3.5% \n\n* Dependent Care Flexible Spending Account (FSA)\n\n* Dental & Vision coverage available \n\n* Basic Life and AD&D Insurance\n\n* Short and Long Term Disability\n\n* Flexible Time Off & 13 Paid Annual Holidays\n\n* Paid Parental Leave\n\n* Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance\n\n* $250 Annual Stipend for Learning and Development\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Consulting jobs that are similar:\n\n
$75,000 — $127,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.