๐๐ผ What you will be doing\n\nWe are a well-established Data Team within the organization, having evolved from our initial focus on data integration, sustainable descriptive analytics, and A/B testing to now encompass predictive and prescriptive analytics fully. In your role as Senior Analyst, you will collaborate closely with the Product, Design, and Engineering Teams to inform high-impact decisions regarding future product development with data. Your work will span across various product areas such as End-User, Partners, Business Operations (including Anti Money Laundering (KYC, KYT, Name Screening), Fraud prevention rule sets, Treasury), and influence Rampโs business KPIs directly.\n\n \n๐งฉWhat you will be working on\n\n\n* Analysing transactional data (crypto transactions), KYC, and AML data; utilising event-based analytics with tools like Amplitude; and leveraging data from customer support, feedback apps, and more.\n\n* Developing and maintaining modular data infrastructure, with a focus on dbt (data build tool), BigQuery, and visualisation (experience with any BI tool is a must, at the moment we are using Tableau).\n\n* Conducting thorough data analysis to generate actionable insights, making recommendations for product improvement, development, and launch strategies.\n\n* Owning a descriptive analytics platform for internal reporting and responding to investors, support, operational, financial, legal, and regulatory requests.\n\n* Developing and automating reporting for key performance indicators across various Rampโs products and services, addressing business priorities.\n\n* Partnering with product managers on designing experiments for hypothesis testing, supporting in idea generation and refinement.\n\n* Advocating for data best practices in collaboration with data engineers.\n\n* Identifying and creatively solving key business challenges through data analytics, in partnership with key stakeholders.\n\n* Communicating findings and insights to stakeholders effectively.\n\n* Contributing to data quality & security best practices.\n\n\n\n\n \nโ๏ธOur tech stack:\n\n\n* Google Cloud Platform, BigQuery, dbt (Data Build Tool)\n\n* Amplitude\n\n* Tableau (or similar BI tools like PowerBI, Looker)\n\n* Github\n\n* Other tools we are using: Figma, Figjam, VS Code\n\n\n\n\n \n๐คWhat you will bring:\n\n\n* At least 3 years of experience in an analytical role with a strong business acumen and client-focused approach.\n\n* Expertise in data visualisation and data modelling; forecasting, and machine learning algorithms is a plus.\n\n* High proficiency in SQL and data visualisation tools like Tableau, PowerBI, or Looker.\n\n* Demonstrated leadership abilities, including task delegation and managing workloads.\n\n* Excellent communication skills, capable of presenting complex data sets and insights to both technical and non-technical audiences.\n\n* A growth mindset, positive attitude, and the ability to work under pressure and tight deadlines.\n\n* Proven ability to act as a Trusted Advisor within Product and Functional Teams, with a strong focus on proactive problem-solving and continuous improvement.\n\n* Experience in discovering new data sources, developing new data models, and making recommendations to stakeholders.\n\n* An advocate for change and new methodologies that enhance team productivity.\n\n* Commitment to personal development and staying up to date with emerging trends and technologies in the field.\n\n* Being friendly and professional; excited by the possibilities of working on the intersection of FinTech and blockchain (no blockchain experience required)\n\n\n\n\n \n๐ชWhatโs in it for you?\n๐ธ Competitive salary\n\n\n* Equity package: share in our success\n\n* Zero-fee crypto purchases via on-ramp!\n\n\n\n\n \n๐ฉบ Health & wellbeing\n\n\n* 26+ days paid time-off\n\n* Health & Sports benefits for you and your loved ones\n\n* Dedicated time off for yearly health check-ups\n\n\n\n\n \n๐ง Development & Growth\n\n\n* Self-development and conference budget\n\n* Language lessons\n\n* Internal workshops and activities supporting growth and mental health\n\n\n\n\n \n๐ข Great working environment and socials\n\n\n* Modern and comfy offices in Warsaw and Wroclaw, which has everything you'll need to excel and collaborate with your team\n\n* Remote working with visits in our offices\n\n* The best laptops and kit to work on\n\n* Internal Tech meetups on-site & online\n\n* Team socials funded by us\n\n\n\n\n \n๐คOur interview process\n\n* Discovery phone interview with a recruiter (30 minutes).\n\n* Technical and Lifestyle interview with our Lead Analyst and another person from the Data team (60 minutes).\n\n* Interview with a domain specialist and Head of Data (30 minutes).\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto, Testing, Cloud and Senior jobs that are similar:\n\n
$55,000 — $95,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWrocลaw, Lower Silesian Voivodeship, Poland
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
ARC'TERYX is hiring a Remote Senior Software Quality Analyst
\n Your Opportunity at ARCโTERYX:\nAs the Senior Software Quality Analyst, you will be responsible for testing new and modified software and ensuring that it meets Arcโteryxโs standards. Testing work includes strategy, planning, and the execution of tests, using a variety of techniques that range from manual testing, to load testing, and accessibility testing and test automation. You will collaborate closely with Software Developers and Business Analysts to help troubleshoot defects, and to communicate information about quality and risk to the project team. You will also assist with developing and mentoring other QA team members and will support initiatives within the QA group. A Senior QA Analyst is expected to show leadership skills, and technical knowledge that elevates the team, and enhances our ability to support the software development process.\n\n\nThis role is primarily based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada. \n\n\nMeet Your Future Team:\nThe Quality Assurance Team works closely with Technology Development teams to provide confidence in software quality before any feature is released into Production. Each individual member of the Quality Assurance team is empowered to collaborate within cross-functional teams to reach the finish line together and deliver to our Users, whether they are within the company or our guests.\n\n\n\n\n\nIf you were the Senior Software Quality Analyst now, here are some of the core activities you would be doing:\n* Leading the design and execution of software application testing, including coordination of manual testing, and evolving the automation and scripting processes, foundation, aiuand framework\n* Championing quality guidelines and standards (including QA best practices) and providing feedback to processes\n* Ensuring the timely and thorough testing of hard to test systems, with a focus on back-end testing, white box testing, and developing tests that can be planned and executed outside of the GUI\n* Supporting the intermediate QA team membersโ testing activities and automation testing for projects of varying size, working horizontally across agile squads\n* Overseeing and ensuring that systems function according to business requirements and user expectations\n* Driving and supporting the mentorship, training and onboarding of intermediate QA team members and 3rd party QA colleagues\n* Developing user documentation for any knowledge share that is relevant to the QA teams testing activities and bringing deep expertise on specific topics to develop the team\n* Supporting the Quality Assurance Automation Engineer in developing and maintaining test automation, where appropriate\n* Supporting the Manager, Software Quality with other projects and tasks as required\n* Validating the data against the business rules, data mapping, and transformation rules to ensure accuracy and completeness\n\n\n\nHere are some of the things you could be working on in the future:\n* Working collaboratively with project managers, business analysts and software developers across multiple agile squads\n* Leading mentorship, training, and onboarding of intermediate quality team members\n* Introducing, championing, or supporting ideas, approaches, or tools that elevate our testing and QA process\n* Coordinating testing on projects, executing on tests, and reporting information to the project teams\n* Evolving the automation framework and scripting based on the coverage needs and acceptance criteria of the application in test which would be coordinated with the manual tester to support smoke testing and regression testing\n\n\n\nAre you our next Senior Software Quality Analyst?\n* You have a bachelorโs degree in computer science or equivalent in a related technical field\n* You have 5+ yearsโ experience in software QA and excellent application of QA best practices\n* You have hands-on experience with API and backend testing, and other non-functional types of software testing\n* You have experience with test automation, possibly including the TTA or Testim tools (Tricentis)\n* You have experience with record/playbook tools for test automation, and how to maximize their value\n* You have experience with both โblack boxโ and โwhite box" software testing\n* You have experience with developing and maintaining test plans and test scenarios\n* You have experience with Windows and web application and services\n* You have knowledge and experience with Agile project tracking tools and JIRA\n* You have experience working with development projects on Adobe Commerce/Magento platform\n* You have a strong understanding of Agile methodology and IS concepts, including data models and application integrations, continuous integration and deployment and software build pipelines\n* You can work collaboratively as part of a cross functional team of business analysts, project managers and software developers\n* You can prioritize effectively and have excellent multi-tasking abilities\n* You have demonstrated ability consistently meeting strict delivery deadlines\n* You have strong oral and written communication skills\n* You are driven and passionate about championing quality in all forms\n* You are proactive in identifying the root cause of issues and developing solutions\n* You remain highly flexible and adaptable when faced with ambiguity\n* You are able to balance autonomy and collaboration\n* You inspire breakthrough thinking and continuous improvement\n* You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right\n* You have experience building test strategy, and leading test projects\n* You lead peers, sharing your experience and knowledge, and inspiring growth in the people around you\n* You understand product and project risk, and how to communicate about risks to your team\n* You have experience testing microservices and their integrations with other systems \n* Your passion for your work is paralleled by your passion for getting outside and living it\n\n\n\n\n$80,000 - $100,000 a yearA reasonable estimate of the pay range is $80,000 - $100,000 CAD at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. \nPlease note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer. \n\nEqual Opportunity\n\n\nArcโteryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. \n\n\nCreating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. \n\n\nAll applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.\n\n\nDesign your Purpose. Live our Values. \nDISRUPTIVE EVOLUTION. Design your future through challenge, experimentation, and inspiration.\nCOMMIT. Set and deliver on bold objectives as we collectively raise the bar.\nLIVE IT. Deepen your connection to nature and live your most purposeful life. \nLEAVE IT BETTER. Create a better world, together. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Education, API, Senior, Engineer and Backend jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNorth Vancouver, BC (Corporate)
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Brooklinen is hiring a Remote Enterprise Systems Analyst
\nOverview\n\nWeโre excited to be looking for a Senior Associate, Enterprise Systems Analyst to join our team in Brooklyn, NY. Reporting to our VP of Technology, you'll play a critical role in troubleshooting issues in NetSuite, Boomi, Shopify, and our PLM system. You're the perfect person for this role if you have a high energy โcan doโ attitude with a willingness to do what it takes to get the job done, are an expert in Netsuite, and have experience with Boomi and Shopify. If this sounds like you, we'd love to hear from you!\n\nThis role is based at our office in Dumbo, Brooklyn. We currently have a hybrid schedule of 2 days in and three days remote, which is subject to change based on business needs.\n\nWhat youโll do\n\n\n* Support all integrations across different systems managed by the Technology team\n\n* Monitor the daily syncs and make sure that any interruption will be remediated in a timely manner\n\n* Work closely with vendors and internal resources to debug and resolve technical issues\n\n* Collaborate with various cross-functional teams to define and resolve integration issues & requirements\n\n* Collaborate with our business partners to improve processes through automated integrations\n\n* Develop, deploy, and maintain integration processes between applications across the cloud\n\n* Manage JIRA tickets and give Brooklinen users updates\n\n* Understand integration requirements to configure data and mappings as per clientsโ requirements\n\n* Help with Netsuite SuiteScripts, SuiteFlow, and web services or any other development to support new enhancements\n\n* Support month-end and accounting daily processes\n\n* Work with third-party APIs and/or web services\n\n* Coordinate and execute testing and validation activities with clients, other integration consultants and/or other third parties as required\n\n* Support the technology roadmap in implementing new systems and enhancements with the cross-functional team\n\n\n\n\nWe're looking for someone who brings\n\n\n* 3+ years of Dell Boomi and NetSuite experience \n\n* 3+ years of integration experience\n\n* Experience working with a retail company \n\n* NetSuite Administrator certification is preferred\n\n* 2+ years of experience in software development or technical integrations\n\n* Business and/or technical experience in the ERP, eCommerce, or WMS space\n\n* Proven ability to read and understand data formats and structures such as JSON, XML, flat files, and how they relate to business processes\n\n* Ability to identify and suggest improvements to client integration architecture and flows \n\n* Experience in working in an agile environment \n\n* Strong time management, organization, and planning skills\n\n* Intellectual curiosity, a sense of urgency, and a strong sense of responsibility\n\n\n\n\nCompensation & Benefits\n\nAt Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company size, stage, industry, and location. The base salary range for this role is between $100,000 - $125,000. \n\nBeyond base salary, we contribute significantly to offset the cost of health benefits, offer a 401K with a 4% Safe Harbour match, have commuter benefits, and also provide a yearly product allowance. \n\nWe have 14 weeks of 100% paid parental leave for all new parents, year-long Summer Fridays, a workday that starts at 10 am, four weeks of vacation, and a one-month paid sabbatical at your 5th anniversary.\n\nMost importantly of all, our HQ hires receive competitive equity grants. We would be happy to tell you more about this and how to value this part of compensation during our interview process.\n\nWhy join us?\n\n\nOur team is made up of friendly, funny, welcoming, low-ego, and passionate people -- who also happen to be great at what they do. We all know the people you work with can make or break a job and so we go to great lengths to protect this amazing culture.\n\nWe work hard but are well-rounded and well-rested. Hanging with coworkers is encouraged. So is taking a vacation, getting a great night's sleep (our day starts at 10 am), and getting out of here at a reasonable time (we have year-long summer Fridays that end at 3 pm). \n\nCare about growth? So do we. Weโre growing, so weโve got tons of exciting growth opportunities for our amazingly talented team. Not the type of place where you wait for your boss to quit before you can get promoted. New projects and business needs pop up every single day, and we always look internally first.\n\nHybrid work - our HQ team has 2 days in and 3 days remote schedule.\n\nAnd donโt just take our word for it! Weโre honored to be recognized by various industry tastemakers for the work weโve put into our culture and employee engagement, including accolades from LinkedIn Top Startups (in 2020 and 2021!), Inc.โs Best Workplaces and Forbes Best Startup Employers in America (in 2022 and 2023!).\n\n\n\n\nEveryone is welcome at Brooklinen - weโre passionate about building a team that reflects the diversity of our community and creating an environment where our differences are celebrated. We invite you to take a look at how weโve done so far and where we know we need to do better.\n\nOur Interview Process\n\n\n* Initial Interview:\n\n\n* Director of Recruitment\n\n\n\n\n\n* First Rounds:\n\n\n* VP of Technology\n\n* Director of Logistics\n\n* Assistant Controller\n\n\n\n\n\n* Second Rounds:\n\n\n* Case Study with VP of Technology\n\n* VP of Customer Experience\n\n\n\n\n\n* Final Rounds:\n\n\n* Chief Operating Officer\n\n* Meet & Greet with IT Support Engineer and Data Integration Engineer\n\n\n\n\n\n\n\nAbout Brooklinen\n\nBrooklinen, home of The Internetโs Favorite Sheets, was founded in 2014 with one goal in mind: We want you to be comfortable.\n\nWe believe everyone deserves beautiful home essentials, and our approach to provide these is simple: Create high-quality products using the finest materials โ from bedding to towels and everything in between โ and offer these products directly to our customers (without the luxury markup!). As weโve expanded beyond the bedroom, introducing bath goods, accessories, loungewear, our Spaces marketplace and IRL retail stores (with many more opening in 2022 and beyond!), our goal of keeping you comfortable has remained at the forefront.\n\nWe take pride in our products and think you will, too: Our sheets, towels and more have received over 100,000 5-star reviews and been recognized by numerous industry tastemakers such as Apartment Therapy, Good Housekeeping, The New York Timesโ Wirecutter and many more.\n\n#LI-MK \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing, Accounting, Senior and Engineer jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Fanatics is hiring a Remote Senior Systems Analyst
\nCompany Overview\nFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. \n \nAs a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.\n\n\nSummary: \n\n\nAs the Senior Systems Analyst for Technical Services, you will play a crucial role in ensuring seamless IT operations for our New York City office supporting our executive suite and about 100 users. You will be responsible for delivering top-notch technical support and ensuring optimal endpoint performance. This position will oversee the processing of on-site and remote incidents and requests, ensuring that users receive the highest standard of customer service. \n\n\nThis position demands five to seven years of experience and a track record of successful performance. Candidates are expected to operate with minimal supervision, complete a wide array of tasks independently and adhere to established policies and procedures. \n\n\n \n\n\nResponsibilities: \n\n\nPremier Executive Assistance: Deliver proactive and personalized technical assistance to executives, ensuring their IT needs are met with urgency and precision. Utilize a 'concierge-style' approach, anticipating needs and providing tailored solutions that enhance executive productivity. \n\n\nRelationship Management: Build and maintain strong, trust-based relationships with executive team members and support staff. Employ empathetic communication and active listening skills to understand their unique preferences and requirements, ensuring a seamless and bespoke service experience. \n\n\nIncident Response and Resolution: Provide rapid response to technical issues, employing a 'first-contact resolution' strategy. Ensure a smooth and efficient resolution process, minimizing disruption to executive workflows. Follow up meticulously post-resolution to confirm satisfaction and continuous service improvement. \n\n\nFeedback and Continuous Improvement: Regularly solicit and analyze feedback from executives to gauge the effectiveness of technical support. Implement a continuous feedback loop to refine and enhance service delivery, ensuring alignment with executive expectations and industry best practices in white-glove service. \n\n\nDiscretion and Confidentiality: Uphold the highest standards of discretion and confidentiality in all interactions. Handle sensitive information and high-stakes situations with professionalism, ensuring that executive communications and data are securely managed. \n\n\nProficient in Problem-Solving: Utilize a range of common problem-solving techniques such as root cause analysis, brainstorming, and the 5 Whys approach to efficiently diagnose and resolve complex technical issues. Demonstrate adaptability and critical thinking in challenging situations, ensuring effective and innovative solutions that enhance operational efficiency and customer satisfaction. \n\n\nVideo Conference Management: Oversee and maintain our video conferencing facilities. Conduct regular testing and validation to ensure optimal functionality and performance. Provide comprehensive support and customization for executive Zoom rooms. \n\n\nDiverse Endpoint Support: Provide robust and responsive technical support for various endpoints including Windows and Mac computers, printers, BYOD (Bring Your Own Device) phones, and digital signage. Troubleshoot and resolve issues swiftly to minimize downtime, offering user-friendly guidance and ensuring a seamless operational experience across all these platforms. \n\n\nEfficient Dispatch Management: Participate in the intake of all incoming support tickets, ensuring efficient assignment and distribution of work to appropriate team members. Vigilantly monitor and manage ticket queues to guarantee that both response and resolution are achieved within the stipulated Service Level Agreements (SLAs), thereby maintaining high standards of service delivery and customer satisfaction. \n\n\nProject Leadership in Technical Support: Spearhead key technical support initiatives, such as office buildouts and system implementations, from concept to completion. Coordinate project activities, manage resources, and collaborate with cross-functional teams to ensure timely and efficient execution while adhering to technical specifications and organizational goals. \n\n\nCollaborative Team Interaction and Knowledge Sharing: Actively engage in team-based troubleshooting, offering and seeking assistance with technical issues to foster a cooperative work environment. Diligently document resolutions and processes in the knowledge base, enhancing the team's collective knowledge and efficiency, and exemplifying the values of teamwork and continuous learning. \n\n\nLiaison with Technical Departments and Vendors: Serve as the primary point of contact between the technical support team and other technical departments, as well as external vendors. Facilitate effective communication and collaboration to align strategies, resolve issues, and optimize service delivery, ensuring cohesive operations and the successful implementation of technology solutions. \n\n\n \n\n\nRequirements: \n\n\nExtensive customer service or hospitality experience with senior executives. \n\n\nExcel in both written and verbal communication, ensuring clarity, professionalism, and a customer-centric tone in all interactions. \n\n\nEmploy active listening and empathetic responses to understand and effectively address client needs, fostering positive relationships and ensuring customer satisfaction in every interaction. \n\n\nAbility to stay calm in stressful situations, especially when dealing with demanding customers and/or upper management. \n\n\nCollege degree, or related work experience. \n\n\nMinimum of 5 years of experience in IT support, with at least 2 years in a leadership role. \n\n\nStrong knowledge of IT endpoints, networks, and typical software applications. Principles and practices of computer operation, network troubleshooting, maintenance, and repair. \n\n\nProject management experience, Comptia certifications (e.g., A+, Net+, etc.), Apple Certified Support Professional (ACSP) is a plus. \n\n\nM365, Okta, Teams, Outlook, Zoom or relevant experience. \n\n\nThis is a full-time position requiring occasional after-hours support. \n\n\nPhysical presence at the office is necessary. \n\n\nAbility to lift computer equipment, including monitors and printers, which may weigh up to 60 lbs. \n\n\nBasic understanding of Active Directory administrative tasks including creating user and computer accounts \n\n\n\n\n\nThe salary range for this position is $84,000 to $126,000, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. \n\n\nEnsure your Fanatics job offer is legitimate and donโt fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers\n\n\nTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.\n\n\nFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanaticsโ fair labor practices.\n\n\nNOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (โPersonal Informationโ). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing, Video, Senior and Legal jobs that are similar:\n\n
$55,000 — $92,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York - New York
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Cityblock Health is hiring a Remote Senior Data Analyst
\nAbout Us:\n\nCityblock Health is the first tech-driven provider for communities with complex needsโbringing better care to where itโs needed most, block by block. Founded in 2017 on the premise that โhealth is localโ and based in Brooklyn, we are backed by Alphabetโs Sidewalk Labs along with some of the top healthcare investors in the country.\n\nOur mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.\n\nIn close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.\n\nOver the next year, weโll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community. \n\nOur work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.\n\nOur Values:\n\n\nAim for Understanding\n\nBe All In\n\nBring Your Whole Self\n\nLean Into Discomfort\n\nPut Members First\n\n\n\n\nAbout the Role:\n\nWe are seeking a curious, experienced data analyst to bridge between product, clinical, and operational teams. This analyst will be directly embedded on a product team for close collaboration with other technical and clinical experts within a domain.\n\nThe analytics teamโs mission is to empower Cityblock with trustworthy data insights, intuitive and reliable tools, and deep data domain expertise in support of our mission to radically improve the health of marginalized communities at scale. \n\nTo succeed in this role, a candidate should have a strong sense of curiosity, a propensity towards action, and a desire to work in agile teams. In this role, you should feel comfortable working with and advising experienced business executives, technical stakeholders, engineers, product managers, and clinical teams. This analyst will act as a technical mentor and leader across the analytics team to assist with code reviews, question design, and stakeholder management. This analyst could find themself supporting clinical leaders to design member care models, analyzing experiments, designing tables with data engineers, and building new data-based tools to solve complex operational problems.\n\nYou might be a good fit for this role if you get excited about diving headfirst into challenging problems, untangling complex healthcare data, and creating new ways to communicate findings across diverse audiences. A sense of curiosity, a desire to learn new skills, and flexibility in a fast-moving organization are essential.\n\nDo you have a passion for health care data? Advising executives with data-driven solutions? Learning new skills? Working with and for folks from all backgrounds and identities? If so, we want to hear from you!\n\nRequirements for the Role:\n\n\n* 4 years experience in delivering actionable insights in big data environments resulting in:\n\n\n* Fluency with SQL for multiple databases (BigQuery, standard MSSQL, PL/SQL, MySQL, PostgreSQL, Teradata)\n\n* An understanding of relational database structures, theories, principles, and practices\n\n* Experience in creating independent testing protocols to ensure accuracy of queries and analyses.\n\n* Ensure data quality and validation and utilize a range of data cleansing techniques to correct both ad hoc and systemic issues.\n\n* A desire to operate in a development environment using GitHub\n\n\n\n\n\n* 3 years experience with business intelligence tools resulting in:\n\n\n* A high-degree of familiarity with at least one business intelligence tool (Looker preferred).\n\n* A strong understanding of data visualization best practices both for explanatory and exploratory reporting\n\n* Comfort in creating operational sources of truth, tools, and guides for daily data end users.\n\n\n\n\n\n* 2 years running experimentation analysis and testing in a business setting resulting in:\n\n\n\n* Comfort in running A/B experiments without third-party tooling, generating appropriate sample sizes, and applying appropriate statistical tests.\n\n\n\n\n\n* 4 years of team-based analytics work experience resulting in:\n\n\n* Comfort in establishing credibility and trusted working partnerships with cross-company leaders\n\n* Proficiency in both peer coaching and learning roles with other analysts and technical team members\n\n* Comfort in presenting data-driven analyses, insights, and recommendations to executives and large groups\n\n* Experience working in a team-oriented, collaborative environment\n\n* Strong problem solving skills, curiosity, and a growth mindset\n\n\n\n\n\n\n\n\nWhat Weโd Like From You:\n\n\nA resume and/or LinkedIn profile \n\n\n\n\n \n\nCityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.\n\n-\n\nWe do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.\n\nWe take into account an individualโs qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the companyโs equity program, paid time off, including vacation and sick leave. The expected salary range for this position is $94,800 to $134,200. The actual offer will be at the companyโs sole discretion and determined by relevant business considerations, including the final candidateโs qualifications, years of experience, skillset, and geographic location. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Testing and Senior jobs that are similar:\n\n
$50,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
GlossGenius is hiring a Remote Senior Product Analyst
\nAbout GlossGenius\n\nGlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. \n\nOver 65,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.\n\nAbout the Role\n\nAs a Senior Product Analyst, you will uncover and share critical insights that will shape our product roadmap and the future of our company. You will partner cross-functionally with leaders from Product, Design, Analytics Engineering, Data Engineering, and the Go-to-Market team to scale our product data infrastructure, develop analytical frameworks and grow our analytical tools to help us make increasingly more data-driven product decisions. \n\nWe are currently hiring Analysts for our Booking and Teams product teams. The Booking Product Analyst will support efforts to improve conversion rate on customer booking sites & improve our customersโ operational efficiency in client management. The Teams Product Analyst will support efforts to accelerate our up-market strategy.\n\nYou will report to the Manager of Product Analytics and are welcome to either work out of our office in New York City or work remotely from anywhere in the continental US.\n\nWhat Youโll Do\n\n\n* Define, analyze, and evangelize KPIs for your dedicated product team\n\n* Identify opportunities for our product to improve the customer experience and drive increased conversion, retention, engagement, and lifetime value, both through data and a deep qualitative understanding of our customers\n\n* Serve as a thought partner to the Product Management Lead in building the product roadmap\n\n* Partner with Data Engineering and peer Analytics teams to implement best-in-class analytical frameworks and testing structure across the entire product\n\n\n\n\nWhat Weโre Looking For \n\n\n* 4+ years of experience in a highly analytical role, 2+ years in a product analytics role, ideally at a SaaS company\n\n* Advanced proficiency in SQL\n\n* A demonstrated self-starter with strong communication and project management skills\n\n* Excitement about working in for a a high-paced, fast-changing start-up and willingness to roll up your sleeves to get foundational work done\n\n* Proficiency with dbt, Looker or data visualization tools and solid stats fundamentals (A/B testing, regression) are a plus\n\n* Familiarity with best-in-class product analytics tech stacks, including Mixpanel and Segment (or similar tools) is a plus\n\n\n\n\nBenefits & Perks\n\n\n* Flexible PTO\n\n* Competitive health & dental insurance options, with premiums partially or fully covered by GG\n\n* Fertility and adoption benefits via Carrot\n\n* Generous, fully-paid parental leave policy\n\n* 401k benefit - employees are eligible to contribute starting day 1 of employment\n\n* Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses\n\n* Pre-tax commuter benefits\n\n* Dependent Care FSA\n\n* Home office support\n\n* Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year\n\n\n\n\nThe starting base salary for this role in New York, California, and Washington is between $144,000-$170,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. \n\nAt GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, Senior and Non Tech jobs that are similar:\n\n
$45,000 — $77,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
GlossGenius is hiring a Remote Senior Product Analyst
\nAbout GlossGenius\n\nGlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. \n\nOver 65,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.\n\nAbout the Role\n\nAs a Senior Product Analyst, you will uncover and share critical insights that will shape our product roadmap and the future of our company. You will partner cross-functionally with leaders from Product, Design, Analytics Engineering, Data Engineering, and the Go-to-Market team to scale our product data infrastructure, develop analytical frameworks and grow our analytical tools to help us make increasingly more data-driven product decisions. \n\nWe are currently hiring Analysts for our Booking and Teams product teams. The Booking Product Analyst will support efforts to improve conversion rate on customer booking sites & improve our customersโ operational efficiency in client management. The Teams Product Analyst will support efforts to accelerate our up-market strategy.\n\nYou will report to the Manager of Product Analytics and are welcome to work remotely from anywhere Canada.\n\nWhat Youโll Do\n\n\n* Define, analyze, and evangelize KPIs for your dedicated product team\n\n* Identify opportunities for our product to improve the customer experience and drive increased conversion, retention, engagement, and lifetime value, both through data and a deep qualitative understanding of our customers\n\n* Serve as a thought partner to the Product Management Lead in building the product roadmap\n\n* Partner with Data Engineering and peer Analytics teams to implement best-in-class analytical frameworks and testing structure across the entire product\n\n\n\n\nWhat Weโre Looking For \n\n\n* 4+ years of experience in a highly analytical role, 2+ years in a product analytics role, ideally at a SaaS company\n\n* Advanced proficiency in SQL\n\n* A demonstrated self-starter with strong communication and project management skills\n\n* Excitement about working in for a a high-paced, fast-changing start-up and willingness to roll up your sleeves to get foundational work done\n\n* Proficiency with dbt, Looker or data visualization tools and solid stats fundamentals (A/B testing, regression) are a plus\n\n* Familiarity with best-in-class product analytics tech stacks, including Mixpanel and Segment (or similar tools) is a plus\n\n\n\n\nBenefits & Perks\n\n\n* Flexible PTO\n\n* Competitive health & dental insurance options, with premiums covered by GG\n\n* Generous, fully-paid parental leave policy\n\n* Retirement Savings Plan\n\n* Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses\n\n* Home office support\n\n* Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year\n\n\n\n\nAt GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, Senior and Non Tech jobs that are similar:\n\n
$45,000 — $77,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Shift4 is hiring a Remote Senior Salesforce Business Analyst
\nSenior Business Analyst - Salesforce\n\n \n\nShift4 is standing up their Salesforce teams for their Internal Systems group and hiring several Salesforce Business Analysts that will be involved in discovering and documenting business processes and business objectives and converting them into requirements and user stories. Working closely with the Solution Architects and Experience Owners (Product Owners) to refine stories, conduct UAT and execute other standard BA functions in an Agile environment for optimal success internally as well as with our external customers!\n\n \n\nThe Salesforce Business Analyst roles are available as remote-based roles in the U.S. and can also be based onsite / hybrid at any of the following Shift4 locations: Las Vegas, NV (preferred), Tampa, FL, Center Valley, PA or Silver Spring, MD\n\n \n\nThis team will have the opportunity to be involved in: \n\n\n\n\n* Collaborating with multiple stakeholders through a variety of mediums (workshops, discovery sessions, story grooming sessions, etc.) to define what the stakeholder(s) are looking to achieve and conduct detailed analysis on the requirement (e.g., persona definition, journey mapping cost-benefit analysis, pros/cons of solutions from the Solution Architect).\n\n* Advising business on SFDC best practices for requirements and adoption of Salesforce features.\n\n* Maintaining detailed documentation on user stories/features/epics/initiatives in Jira.\n\n* Working directly with Solution Architecture in an Agile fashion to refine stories for development. \n\n* Conducting UAT testing and sign off in conjunction with the associated Experience (Product) Owner and business Stakeholder Champion(s). \n\n* Evolving into subject matter experts in one or more of our functional areas (Sales, Service, Finance) \n\n\n\n\n \n\nQualifications:\n\n\n\n\n* At least 5 years of experience as a Salesforce Business Analyst.\n\n* Salesforce Certified Administrator required\n\n* Experience with Sales Cloud and Service Cloud required\n\n* Proficiency in Agile/Scrum and associated tools \n\n* Excellent written/oral communication skills in English\n\n\n\n\n \n\n#LI-BN1\n\n \n\nPreferred skills (Skills that are a plus to have)\n\n\n* Additional Salesforce Certifications\n\n* Experience with Jira\n\n* Experience with CPQ and DPA / RPA \n\n\n\n\n \n\n#LI-BN1\n\n \n\n \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing, Cloud, Senior, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nLas Vegas, Nevada, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Togetherwork Internal is hiring a Remote Business Analyst
\n\n\nJOB SUMMARY: \n\nAs a member of the Professional Services team, the Business Analyst (BA) is an external-facing, project-based role, focused on the elicitation of Customer User Stories, their documentation and analysis, and the declarative configuration of the solution that results from this documentation. Note that the BA is the owner of all User Stories for a given implementation, whether the story work is declarative or custom. The Business Analyst collaborates with the Project Manager, Solution Architect & Developer roles, to ensure adherence to contracted scope and budget, and to affirm their solution design and configurations have been optimized for their customerโs requirements and business operations. The BA also drives data migration activities, including object mapping and data validation (post migration). Additionally, the BA works closely with their Project Manager, to groom their backlog and validate quality/accuracy of any deliverables. This role is further responsible for documenting a customerโs full software configuration/solution, providing demonstrations of configurations/solutions, and for end-User training and supporting the effort through deployment and go live.\n\n \n\nRESPONSIBILITIES: \n\n\n* Facilitate customer meetings, either virtually or in person as required by the Project.\n\n* Lead requirements elicitation and User Story documentation.\n\n* Execute software configurations in alignment with the documentation and contracted scope/budget.\n\n* Create a backlog of Stories, by project, for review and collaboration with the Project Manager.\n\n* Work with the Solution Architect and Developer roles to document solutions\n\n* Develop test scripts and acceptance criteria for the user stories\n\n* Prioritize and assign user stories to the development team\n\n* Perform configuration of our application, including Salesforce configuration\n\n* Validate all customization work and provide Customer-facing demonstrations.\n\n* Prepare and analyze data conversion requirements; identify data gaps.\n\n* Collaborate with data architects for data migration activities.\n\n* Lead User Acceptance Testing, deployment and validation activities.\n\n* Complete required project documentation (configuration documentation, User Stories, functional designs, deployment checklists, support documentation, etc.).\n\n* Directly and effectively train customerโs personnel in the use of the system.\n\n* Clearly and effectively communicate with team and with customers regarding status, technical issues, enhancements, and creative solutions\n\n* Maintain target billable utilization while providing quality work\n\n\n\n\n REQUIREMENTS: \n\n\n* Minimum 3 years of experience working as an admin/analyst in Salesforce.com environment with external clients/customers\n\n* Salesforce admin (ADM201) certification\n\n* Knowledge of all aspects of testing end-user products: Functional, Performance, Security, Usability, etc.\n\n* Excellent troubleshooting, analysis, and problem-solving skills\n\n* Ability to effectively prioritize and escalate issues as required\n\n* Excellent written and verbal communication skills; adept at presentation to customers and senior management\n\n* Experience with Project Management tools such as Jira/Confluence or similar tools\n\n* Solid experience with the Microsoft Office Suite and Products (Word, Excel, PowerPoint, Sharepoint, Teams, Visio)\n\n* Ability to work remotely without direct supervision.\n\n* Occasional travel may be necessary as required by the customer.\n\n\n\n\nPreferred\n\n\n* Previous experience or knowledge of working on Fonteva product/application\n\n* Experience with other CRM/Association Management Systems\n\n* Working knowledge of Salesforce.com administration, configuration, customization, and third-party integration or other CRM environment\n\n* Prior consulting experience\n\n* Additional certifications such as (PAB, DEV 1)\n\n\n\n\nEmployee Referral Bonus\n\nThis position is eligible for a 1,000 USD employee referral\n\nAccess Referral Form Here\n\nSalary Range Disclosure\nThe base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherworkโs total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.\n\nSalary Range\nUS Remote: $100,000- $120,000 USD per year plus bonus\n\n \n\n \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, Consulting, Testing, Microsoft and Senior jobs that are similar:\n\n
$55,000 — $82,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This job post is closed and the position is probably filled. Please do not apply. Work for BitPay and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 403 9 months ago
\nBitPay is looking for a Senior AML Analyst to join our compliance team. You'll be helping with the onboarding of new merchants through financial transaction monitoring, outreaching to regulators and banks, and jumping on different projects when needed. This role is looking for a quick and eager learner with a great attitude. \n\nRESPONSIBILITIES:\n\n\n* Screen new merchants that apply for an account in line with the internal on-boarding process\n\n* Monitor and review merchant account details to ensure accounts are in good standing, legally operating their businesses, and within Terms of Use\n\n* Conduct regular compliance monitoring and testing to assess companyโs compliance with all applicable laws/regulations and create written reports of findings\n\n* Prepare Enhanced Due Diligence (EDD) reports and other analytic reports as necessary\n\n* Assist law enforcement/government agencies by drafting a response to subpoenas that we receive\n\n* Be in direct contact via email with our customers to answer questions related to compliance\n\n* Investigate and assess alerts for potential money laundering risks.\n\n* Ensure efficient identification and monitoring of suspicious activities and transactions.\n\n* Prepare and file suspicious activity reports and continuing activity reports.\n\n* Maintaining Policy and Procedures (collectively, the Program), to include the implementation of internal controls such as Know Your Customer, Customer Identification Program, Monitoring of Suspicious Activity, Filing and Retaining of Regulatory Reports, and Conducting Periodic Risk Assessments\n\n* Respond to data privacy and law enforcement requests.\n\n* Provide direction and guidance to employees on appropriate remediation action for high risk accounts.\n\n* Must be able to effectively communicate with senior leadership or senior executives of high risk accounts.\n\n* Communicate with various software vendors.\n\n* Assist with data collection for regulatory exams and regulatory presentations. \n\n* Support internal testing and monitoring functions.\n\n\n\n\nREQUIREMENTS:\n\n\n* 3-4 years of experience in (AML) compliance or financial services industry\n\n* Solid research, communications, analytical, organizational, and interpersonal skills\n\n* Strong attention to details\n\n* A self-starter mentality with the ability to work flexible hours and perform well under pressure\n\n* Quick-thinker, eager to learn and develop new skills\n\n* Team-player with a good sense of humor\n\n\n\n\nPREFERRED SKILLS:\n\n\n* ACAMS Certifications\n\n* Banking or financial background\n\n* Some pre-law experience\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Analyst, Testing and Senior jobs that are similar:\n\n
$50,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWorldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.