Donorbox is hiring a Remote Support and Implementation Engineer Latin America
\n \nAbout Donorbox\n\nDonorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have helped more than 80,000 global organizations raise over $2B in donations from over 10 million donors. ๐\n\nOur fast-growing company is profitable and bootstrapped with a healthy run-rate. We have a diverse, motivated team that is fully remote, with 100+ team members in 15 states and 20+ countries.\n\n๐ Donorbox was a Capterra 2022 Top Performer in fundraising software and Emerging Favorite in nonprofit and donation management software. We're proud of what we do, and our product reflects it!\n\nSoftware engineering is a highly respected department in our company. We want to help engineers deploy high-quality, well-tested code that powers global philanthropy.\nThe Role\n\nYour primary responsibility will be to maintain the platform by identifying and fixing bugs. Additionally, you will play a crucial role in supporting our agents, providing them with assistance whenever they need it.\n\nFurthermore, you will actively contribute to enhancing our support admin platform by improving existing features. These enhancements are aimed at empowering our support agents to deliver an even higher level of service to our valued customers. Time permitting, you will also develop strategic features for the product.\n\nYour dedication and expertise in maintaining the platform will be instrumental in ensuring an exceptional user experience and reinforcing our commitment to customer satisfaction.\nResponsibilities\n\n\n* Help to maintain exciting features used by millions of users\n\n* Maintain and improve the support admin platform used by our support agents\n\n* Review and test pull requests\n\n* Help our support agents with technical questions during shifts\n\n* Document troubleshooting problems in order to prevent the same issue from escalating again to the support dev team.\n\n\n\nQualifications\n\n\n* Elementary Ruby on Rails experience is nice to have\n\n* Some experience with vanilla Javascript and CSS\n\n* Elementary Knowledge in SQL\n\n* Excellent communication skills, and the flexibility that is needed for working distributed team\n\n* Intermediate English writing and speaking skills\n\n* Ability to work independently and solve problems without direct orders\n\n* Customer oriented mindset\n\n* Humble enough to ask questions when stuck in a problem.\n\n\n\nCurrent Technical Stacks\n\n\n* Ruby on Rails\n\n* Vanilla JS\n\n* Hotwire (turbo, stimulus)\n\n* Postgres & Redis\n\n\n\nDetails\n\n\n* Fully remote\n\n* Latin America candidates only\n\n* Salary: $16,000- $ 25,000 per year, depending on experience\n\n\n\nBenefits & Perks\n\n\n* Fully remote work\n\n* Reimbursement credit for home office set-up and work laptop\n\n* Health insurance premium reimbursements, up to 75% for you and your family\n\n* PTO of 21 days (birthday included), 8 holidays of your choosing, and 2 paid volunteer days\n\n* Wellness program with fitness and mindfulness classes\n\n* Help thousands of social impact organizations improve the world\n\n* Work inside an apolitical, no-nonsense, mission-driven company\n\n* Culture of fewer meetings and async communication\n\n\n\n\n \n\n\nIf this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you!\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Ruby and Engineer jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nTijuana, Baja California, Mexico
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About Donorbox\n\nDonorbox is the leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have helped more than 80,000 global organizations raise over $2B in donations from over 10 million donors. \n\nOur fast-growing company is profitable and bootstrapped (we also offer stock options) with a healthy run rate. We have a diverse, motivated team that is fully remote, with 100+ team members in 10 states and 15 countries.\n\nSoftware engineering is a highly respected department in our company. We want to help engineers deploy high-quality, well-tested code that powers global philanthropy. \nThe Role\n\nThe team is currently engaged in developing well-received products within the philanthropic ecosystem. These products include Event Ticketing, QuickDonate, Text2Give, Donorbox Live Kiosk, and the Donor Portal. We are actively seeking a skilled and proficient developer with expertise in HTML (ERB), CSS (SCSS), and Javascript. Additionally, familiarity with the Ruby on Rails ecosystem is essential, as we prioritize maintaining high-quality outputs through a commitment to simplicity. Our software engineers are expected to exercise autonomy in decision-making, often working without explicit, detailed specifications.\nResponsibilities\n\n \n\n\n* Build and maintain exciting features used by millions of users\n\n* Propose efficient solutions with greater impact and lower cost\n\n* Enforce well-written tests and clean code. Refactor and delete code for long-term usability.\n\n* Understand the concept of componentization and reusability\n\n* Develop valuing Continuous Integration\n\n* Review and test pull requests\n\n* Help our support agents with technical questions during shifts\n\n* Deploy priority bug fixes\n\n* Collaborate with product managers/designers/cross-functional teams to understand requirements and translate them into technical solutions\n\n\n\n\n \nQualifications \n\n \n\n\n* 1+ year of Ruby on Rails experience\n\n* Strong experience with vanilla Javascript (5 years experience min)\n\n* Write clean, maintainable CSS, HTML and JS\n\n* Ensuring Style Consistency and Mobile Responsiveness\n\n* Elementary to Intermediate SQL skills\n\n* Excellent communication skills, and the flexibility that is needed for working in a small, distributed team\n\n* Intermediate English writing and speaking skills\n\n* Ability to work independently and solve problems without direct orders\n\n* Favor simplicity over trendy solutions. We will not be using React or VueJS\n\n\n\n\n \nCurrent Technical Stacks\n\n \n\n\n* Ruby on Rails\n\n* Vanilla JS\n\n* Hotwire (turbo, stimulus)\n\n* ViewComponent\n\n* Active Record\n\n* Active View\n\n* SCSS + ERB\n\n* System Tests\n\n* Postgres\n\n\n\n\n \nDetails\n\n\n* Fully remote\n\n* Must be based in Latin America\n\n* Salary: $50-$60k, depending on location and experience\n\n\n\nBenefits & Perks\n\n\n* Fully remote work\n\n* Stock options (0.03%-0.05%)\n\n* Reimbursement credit for home office set-up and work laptop\n\n* Health insurance premium reimbursements, up to 75% for you and your family\n\n* PTO of 21 days (birthday included), 8 holidays of your choosing, and 2 paid volunteer days\n\n* Wellness program with fitness and mindfulness classes\n\n* Help thousands of social impact organizations improve the world\n\n* Work inside an apolitical, no-nonsense, mission-driven company\n\n* Culture of fewer meetings and async communication\n\n\n\n\n \n\n\n\nIf this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you!\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to React, JavaScript, CSS, HTML, Ruby and Mobile jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThe opportunity\n\n\nWeโre looking for a Full-Stack Engineer to elevate Chord as the leader in customer data platforms. Youโll join a growing team that is building a platform to empower modern and omnichannel brands with smart technology, unique customer experiences, and insightful data.\n\n\nIn this role, you will be responsible for building Chordโs storefront data SDK, which captures customer behavior on merchantโs ecommerce stores and feeds it into our data warehouse. You will also have an opportunity to expand our data reporting and administration portal, where merchants view key performance metrics necessary to grow their revenue. \n\n\nThis is a perfect opportunity for engineers who thrive on big data problems; using data to generate insights that lead to actions. As an early-stage technology startup, you will have an opportunity to influence the culture and practices of the Engineering team. You will have an instrumental role in the design and implementation of our flagship products. If youโre curious, willing to learn, humble, and a good team player, youโll be at home here at Chord. \n\n\nAs a Full-Stack Engineer, you will be a key member of the Engineering team and will report to the Engineering Manager. You will work in a group with senior and principal engineers responsible for the end-to-end development of Chordโs software products. You will also regularly collaborate with members of our Product and Customer Success teams to contribute to product design and support customers.\n\n\nChord offers advanced technology for modern brands that want amazing customer experiences and unified data without a large engineering team. We like to think of our product as the tech engine for high-velocity e-commerce growth. Backed by top investors, Chord is a SaaS company led by industry veterans, and weโre seeking smart, focused, creative talent to help us realize our vision. \n\n\nOur company is proudly remote-first, distributed across North America. \n\n\n\nAs a Full-Stack Engineer, you will:\n* Design, build, and grow our proprietary storefront data capture SDK.\n* Design, build, and grow our analytics and data management platform.\n* Support projects to launch customers onto Chordโs platforms.\n* Analyze and resolve technical issues that arise during production operations.\n* Contribute to technical design discussions and proposals that improve our team's culture, processes, or architecture.\n* Collaborate within a cross-functional project and operations team to execute product plans and achieve company goals.\n* Learn and practice Chordโs engineering principles through pairing sessions with developers.\n* Support the growth of engineers around you.\n* Contribute to tutorials and documentation that our customers will love using.\n\n\n\nTo be successful in this role, youโll need: \n* A reputation for being inclusive, curious, entrepreneurial, and thoughtful.\n* Proficiency in Javascript and Typescript.\n* Experience working with Node and React/Redux-based frameworks.\n* Skill in authoring and maintaining GraphQL or RESTful-based APIs. \n* Expertise in writing tests with tools such as Jest, Cypress, and React Testing Library.\n* Experience publishing and maintaining JS libraries. \n* Experience with CI/CD and DevOps tools like Github, Sentry, and CircleCI.\n\n\n\nBonus points for:\n* Proficiency in Ruby on Rails and common frameworks/integrations such as Solidus, RSpec, FactoryBot.\n* DevOps experience with Heroku, AWS (Lambda, API Gateway, RDS).\n* Experience creating metrics and monitors in Datadog.\n* Experience with static website libraries such as Gatsby and NextJS.\n* Skill in building integrations using middleware platforms such as Segment.\n* Background working with payment processors such as Stripe and Braintree.\n* Familiarity with modern CMS systems like Contentful or Sanity. \n* Hands-on experience with complex ecommerce experience is a big plus. \n\n\n\nWorking at Chord, you can expect: \n* An investment in your physical and mental well-being; we offer 100% employee Medical Benefits coverage, with 69% dependant coverage. \n* Flexible PTO; we encourage you to take the time you need to be your best self at work. \n* An onboarding package and annual work from home stipend to ensure you have everything you need to be successful while working remote. \n* Generous Parental Leave with customizable transition back to work program.\n* To make an impact! Weโre an early-stage company, which means there is space to champion ideas, and create and lead initiatives at any level in the Organization. \n* The benefits of working from home, with opportunities to spend quality time with the team at Chord in-person events throughout the year.\n\n\n\n\n$145,000 - $170,500 a yearThis is the expected salary range for US-based employment. \nThis is a full-time, salaried position that includes Equity. We set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies in our market. This salary range represents the full salary range for the position. The starting base pay offered may vary depending on factors including experience, expertise, market demands, and internal parity. \n\nAbout your application and the interview process\n\n\nChord is an equal opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If youโre unsure about your qualifications for this position, we still encourage you to apply. \n\n\nOur interview process for the role begins with an exploratory conversation with the Hiring Manager. After that, weโll invite you to a Zoom session with a range of stakeholders from across our organization. We aim to get to know you and allow you to learn more about our team and product while being respectful of your time. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, React, GraphQL, Testing, DevOps, JavaScript, Node, Ruby, API, Senior, Engineer and Ecommerce jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York, New York
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This job post is closed and the position is probably filled. Please do not apply. Work for Rasayel and want to re-open this job? Use the edit link in the email when you posted the job!
We, atย Rasayelย (https://rasayel.io), are a small, sharp-focused and deliberate team. We built Rasayel to help businesses support, sell and market to customers over WhatsApp. We started small with a stellar group of designers, engineers, and product folks. We do dream big, and we have plenty of big plans. We have recently raised our seed round. We want to tackle our next set of exciting challenges in the next years to come and this is where YOU come into the picture, we want your help for us to do so. You will get to work with product, engineering and design folks who are ex-Intercom,ย Instabug, and Evervaultย as well as folks who built popular open-source libraries likeย vee-validate. We are open, kind, inclusive and forward-thinking. You will find zero of the big tech co-bureaucracies or politics. We are all about good, deliberate, quality and meaningful work. :)
About the role,
We are looking to hire a Senior Software Engineer to join our small distributed team around different parts of Ireland, Belgium, Spain, Turkey, Egypt, and Canada. Ideally, we are looking for a generalist, someone who can wear many hats, someone who is pragmatic, a product engineer at heart and most importantly, who thinks from first principles (https://fs.blog/2018/04/first-principles). We work remotely, so this is a 100% remote role. You can choose to work anywhere you'd like having a few hours overlapping with GMT+0.
Here are a few pieces of work you will have a chance to work on:
Building on top of our new not-yet-fullly-launched omnichannel messaging platform.
Building infrastructure for hosting open-source protocol messaging clients.
Building a Bot framework that works across all popular message channels.
Building a connection with new messaging platforms like Messenger, Telegram, Instagram, etc.
Building and releasing open-source Ruby SDKs for some of the popular messaging channels out there.
Grokking through our GraphQL layer or measuring queries performance.
Building Public APIs & Webhooks for our messaging channels.
Get us approved for a SOC Type I and II compliance
And many more equally exciting and challenging projects!
We have just launched ourย productย that has been gaining some great momentum with our customers and you'll get to be a big part of it. ๐
About you,
A little bit about what we think can be a good fit for us,
You are a product engineer at heart.
You have worked withย Ruby on Rails.
You aren't afraid to dabble in Rails internals if you need to.
You worked extensively with PostgreSQL, and you can writeย raw SQLย if you need to.
You worked with REST, and GraphQL APIs and you can put an argument for using one over the other.
You aren't afraid to work with Javascript, Typescript and/or Vue.js.
You understand the value of writing tests, as an investment for the future.
You have worked with any cloud provider, preferablyย AWS.
You have worked withย Docker and preferably touched onย AWS ECS.
You have done your share ofย DevOpsย work. The more the merrier.
You write your code with empathy for your fellow Engineers and for future readers.
You favour simplicity.
You are self-driven and can self-manage.
You can write and communicate in English succinctly. You wrote technical plans before, we do write a lot.
You love to take on complex problems, and you don't shy away from fixing issues.
You have some remote experience, and you understand its challenges.
You can take and give feedback openly.
You are kind, and there is โฅ5% chance we will see you smile. :)
You like to work in a small team and have direct ownership of your work.
You think of technology, not as an ideology but rather as a means to push value into the world.
Your engineering skills are as important as your entrepreneurial skills to us. We value generalists who can take a problem from its most ambiguous state and deliver its end value to solve a real-world problem for our customers. If you reach out, leave something personal so we know you actually read this. ๐
About pay & benefits,
Competitive salary, and meaningful equity
100% remote, stress-free and friendly environment.
Reimbursing your monthly internet bill & fitness subscription.
A new laptop and the equipment that you will need.
Health insurance in your country of residence, or salary compensation for it.
We don't have middle managers, we will work to enable you be successful and get out of the way.
You'll have the opportunity to have a massive impact due to our size and being an early stage.
No recruitment agencies, and no middleman of any kind. We never go through an agency to talk to people who want to work with us.
Please mention the word GEEKIER when applying to show you read the job post completely (#RNDQuMjIzLjMxLjE0OA==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$30,000 — $60,000/year
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.