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πŸ’° $90k - $120k

product design





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### About us\n\nCircuit's on a path to completely rebuilding the delivery experience, an area that hasn't seen any significant change in decades.\n\nGone will be the days where you need to wait in all day to receive a package, where you have to wait for 3 failed attempts to be able to pick it up from the depot, or where you're forced to stay in to sign for something you consider unimportant.\n\nAlready powering 100M deliveries per year, and rapidly scaling to 1B and beyond, this is an opportunity to join a fast-growing company set to influence the lives of hundreds of millions of people. \n\n\n\n### Why you should join\n\nCircuit is a product-led company. Since day one, we've focussed on solving user needs in the best way possible. We believe the best way to grow the business is to create world-class products that provide our users with the most value. We can proudly say this has earned us a 4.7/5 rating, and 50.000 subscribed users - making Circuit the fastest growing app in its category.\n\nYou'd be joining our design team of one, and help shape the future of both the products and the design team. \n\n\n\n### About you \n\nYou're passionate about making products that people love, and take great ownership in doing so. You care about holistically understanding the problem space and building deep knowledge of our different types of users. You want to uncover the problems that need solving the most, and build simple and efficient solutions.\n\nAs a product designer, you'll be involved in every aspect of our product development. This means you help set the vision and take the lead on user research, prototyping and validating possible solutions. In the end, you get to a solution that makes the lives our users more successful and less stressful. \n\n\n\n### What you’ll be doing \n\n- Turn raw user feedback into actionable problem statements to guide design and development\n- Build or support your hypotheses by talking to relevant departments and/or getting qualitative/quantitative data\n- Iterate on possible solutions and work with the team to find the global maximum\n- Create prototypes or mocks, and validate those using user testing\n- Turn all your findings into designs for world-class interface designs\n- Work with engineers to make the implementation as good as the designs\n- Figure out how to track the effectiveness of the work you ship \n\nYou're successful if you ship products that \n\n1. Help our users solve their problems and achieve their goals\n2. Are visually pleasing and a joy to use \n\n\n\n### We’re looking for someone with\n\n- Strong systems thinking, information architecture, and interaction design skills\n- 5+ years experience as a product designer\n- A track record of creating high quality products\n- Interest and excitement for problem solving and complex systems\n- Strong written communication skills\n- An innate sense of ownership and self-management\n- Strong knowledge of visual design foundations (color, grids, typography, animation)\n- Aptitude for shipping and ability to balance quality and time\n- Basic knowledge of mobile and web development for collaboration with developers \n\n\n\n### We offer\n\n- $ 97K - 118K\n- Equity + Stipend\n- Fully remote work (GMT +/-4)\n- The ability to work flexibly\n- Swift decision making and flat hierarchies\n- A high degree of autonomy in your work \n\n\n\n### Job requirements\n\n- 5+ years experience as a Product Designer\n- Located in GMT +/-4\n- Include a portfolio link or PDF \n- If possible please include one or more case studies that clearly demonstrates your thinking and skills \n\n#Salary and compensation\n$90,000 — $120,000/year\n\n\n#Location\n🌏 Worldwide

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This job post is closed and the position is probably filled. Please do not apply.
# What we do\nOverleaf is a social enterprise that builds modern collaborative authoring tools for scientists β€” like Google Docs for Science. We have over seven million registered users from around the world. Our primary product is an online, real time collaborative editor for papers, theses, technical reports and other documents written in the LaTeX markup language.\n\n# Who we are\nOverleaf was founded by two mathematicians who were inspired by their own experiences in academia to create a better solution for scientific collaboration and communication. Now we are a team of about forty based mainly in the UK, Europe, the US and Canada. We were recently recognised as one of the [UK's top 100 fastest growing businesses]( and as the [Best SaaS for Nonprofits or Education]( in the 2020 SaaS Awards Program. Our vision is to be the go-to place for writing scientific documents.\n\n# How we work\nOverleaf is (and was, even before the pandemic) remote-first β€” all founders and staff work remotely. We also have an office in Farringdon for those in the London area, and when the pandemic settles down we'll again get the whole team together in London a few times a year for face-to-face time.\n\nWe encourage flexible working. Our core hours are 2pm–5pm UK time, during which our development and product teams have 10–15 minute daily standup calls.\n\nWe always collect user feedback to inform our work. We have UX professionals on our team, and we run surveys and user interviews on a weekly basis to inform our Product Discovery process.\n\nWe have a flexible roadmap that we review quarterly, which includes regular user-facing releases. Our Product team works closely with everyone in the company, from Support, to Finance and Marketing to understand every aspect of how we can best deliver value to our users. Our roadmap also includes initiatives driven by staff and quarterly hackathons to keep our learning fresh.\n\n# About this role\nAt Overleaf, we are proud to have a very engaged community of users, and their feedback is essential to us as we continue to evolve the platform. We are looking for a UX designer who has experience working directly with users and a keen interest in user research. You will be key in helping us discover opportunities and pain-points through research and analytics; you will craft user experiences that help our users get their work done, while continuously assessing and iterating on Overleaf.\n\nYou will have autonomy in developing your designs, from concept to execution, but you won’t be alone. You will be part of a cross-functional team, collaborating with product managers that will help you understand where your work fits in our roadmap and with developers that will help you make your design come to life.\n\nThis year, we are excited to be working on:\n\n* Adding support to multiple-window workflows, allowing users to be more productive and take advantage of extra screen real estate.\n* Creating a palette for symbols (just like an emoji picker, but for scientific typesetting).\n* Delivering a new UI to help users troubleshoot their LaTeX compilation errors more effectively and help them publish their work more quickly.\n* Launching a new analytics system and team to generate insights into our B2C funnel and help us understand our users better, while respecting their privacy.\n* Enhance the collaboration experience on our product to make it even more compelling for teams.\n* Revamping our template gallery to help users find what they need to produce the best documents.\n* \nHere is an example of a feature that we launched recently to help users navigate their projects more easily:\n\n# What we're looking for\n* Experience designing for the web. We don’t expect you to code but, as a designer, we expect you to be familiar with the media you design for, as well as its constraints. You should be able to design and prototype solutions (with various degrees of fidelity) based on user research, and to iterate based on feedback and collaboration with stakeholders (e.g. product managers and developers).\n* Strong understanding and experience doing user research. You base your design decisions on a deep understanding of your users’ needs. You are able to script and conduct interviews; you are able to design and analyse surveys; you are able to run a usability test.\n* Ideally, you’ll have some experience (or interest) in developing or maintaining a design system or style guide. Similarly, some experience (or interest) in collaborating with and steering graphic designers (and/or doing some graphic design yourself) would be valuable too, as would a keen eye for typography (as LaTeX is all about excellent typesetting). Finally, some familiarity with publishing, the scholarly market and scientific research would help you better understand the sector Overleaf operates in.\n\n# How we Hire\nThe stages in our hiring process are typically:\n\n1. You submit your application (please provide a cover letter and a link to your portfolio if you have one).\n2. We will aim to update you on the status of your application within two weeks from when we receive it.\n3. We'll follow up by email (or sometimes schedule a phone call) with any questions we have about your application, usually around logistics, your ambitions and your expectations about the role.\n4. We'll schedule a more in-depth interview, which is typically followed or combined with a practical assignment. For the practical, you'll have the option of either completing a homework assignment, which requires about one hour of your time before the interview, or doing an exercise during the interview, if you prefer. The exercises are practical in nature, and you can use existing resources, templates, Google, etc., and ask us questions.\n5. We'll make an offer. We usually interview in batches, so there may be a short delay while we interview other candidates, but we will try to keep you informed throughout the process.\n\nIf you have a deadline, please let us know in your application, and we will try to be accommodating.\n\n# Requirements\nWe require that you:\n* Have a minimum of 2–3 years of relevant experience.\n* Will work for us full time (or nearly full time).\n* Will usually be available in our core hours, 2pm–5pm UK time.\n* Are based in the UK, Europe, US or Canada.\n\n# Benefits\n* Remote and flexible working.\n* Salary Β£35k–£60k per year depending on experience.\n* You would join a small, dedicated and growing team.\n* We're substantially (around 80%) open source, so your work will often be on open source.\n* We're backed by Bethnal Green Ventures ( and Digital Science (, through which we're part of a wider community of startups in science, health and ed-tech.\n* Our London office is shared with several other Digital Science companies, so there's lots of interesting people to meet, and clubs and sports activities outside of work.\n* You can pick your own equipment. MacBook Pro? Lenovo ThinkPad? Notebook and pen? However you like to work, we'll provide what you need.\n* We provide a training budget; many of our staff choose to attend relevant industry conferences or buy training materials.\n* We run a biweekly internal seminar series (show and tell) with short talks from staff about their work or personal projects, new technologies and techniques.\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. \n\n#Salary and compensation\n$50,000 — $90,000/year\n\n\n#Location\nUK, Europe, US or Canada

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 This job is getting a pretty high amount of applications right now (20% of viewers clicked Apply)

verified closed
🌏 Worldwide

user support





This job post is closed and the position is probably filled. Please do not apply.
**Who We Are**\n\nORCID is a mission-driven, member-supported, community-governed non-profit organization. Our vision is a world where all who participate in research, scholarship, and innovation are uniquely identified and connected to their contributions across disciplines, borders, and time. Every one of ORCID’s employees is committed to that vision as well.\n\nWe believe in and operate by our three main values [read our Dignity at Work statement]. ORCID strives to be:\n\n**Inclusive**: We work hard to create a diverse working environment with a global focus.\n**Trusted**: We are open and transparent in our work, with our members, and with our colleagues.\n**Persistent**: We are committed to the work of ensuring integrations spread across regions and throughout different institutions.\n\n\n**The Role**\n\nORCID is seeking an enthusiastic and motivated User Support Specialist with exceptional communication skills to join our user-centric and highly responsive User Support team. The User Support Specialist will respond to user queries from researchers around the world, answering questions and providing guidance on how to use the ORCID Registry. Working with ORCID colleagues, the User Support Specialist will be responsible for ensuring that we support our global user community and will serve as the β€œvoice of the user” within the organization.\n\nOn average, ~70% of your time will be spent on user queries, answering ~500 tickets a week, with the remaining time dedicated to other initiatives, such as workflow improvements, documentation, ticket analytics, reviewing spam accounts or additional projects as needed. We are a small and highly collaborative team, and as part of it you will play an integral role in identifying ways we can improve the User Support Team experience, including improvements to our processes and workflows.\n\nThis position is full time (40 hours/week) and, like all positions at ORCID, is fully remote. Candidates must be able to work during Europe or Americas standard business hours (Mon-Fri) with at least four hours daily between 1200-2000 UTC, with recurring meetings at 1500 UTC. Outside of these parameters, ORCID offers flexibility with your schedule.\n\n\n**Responsibilities**\n\nProviding timely and friendly replies to user queries (cca. 500 per week) via the Zendesk platform\nIdentifying process improvements for the ticketing and user feedback workflows and other ways we can improve the User Support Team experience/processes\nReporting bugs to the Development team\nSharing feedback and feature requests from users with the Product team\nAssisting with writing and reviewing documentation for users\nReviewing suspect accounts to identify spam\nParticipating in calls and projects with other teams as needed to provide a β€œvoice of the user” to the organization\nAssisting with other projects as needed\n\n**Requirements**\n\nFluency in written and spoken English\n1-2+ years experience providing user support via a helpdesk platform (Zendesk or similar) or via email\nExceptional communication and prioritization skills; ability to get things done in a dynamic environment\nExperience extracting and communicating actionable recommendations from feedback and data\nMotivated and results-driven, with a high-level of energy, enthusiasm, and initiative\nTech-savvy with the ability to learn about and troubleshoot technical issues\n\n\n**Nice-to-Haves**\n\nFluency in additional languages\nExperience working remotely\nExperience working for a startup or in the research community\nExperience improving support workflows and processes\nExperience resolving disputes or other sensitive issues\nExperience writing documentation\nExperience with analytics, especially with ticket data\n\n\n**We provide:**\n\nA family-friendly, flexible working environment, including: \n\nFlexible work hours and the ability to work fully from home (when not travelling)\nA committed and awesome team serving a community-driven organization\nCompetitive compensation & benefits, plus an ORCID-wide closure the first Friday of each month\nA continuous learning environment with opportunities for training & professional development\nTools to support our virtual office environment, including a budget to choose your preferred laptop and a remote working stipend.\n\n\n \n\n#Salary and compensation\nCommensurate with experience/year\n\n\n#Location\n🌏 Worldwide

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This job post is closed and the position is probably filled. Please do not apply.
At Bonfire, we work everyday to unlock the potential of custom apparel. We’ve helped tens of thousands of causes and organizations raise millions of dollars by selling their own custom apparel online.\n\nWe are seeking a talented individual who will assist with the collection and tagging of data to ensure proper customer-type classification within our database. This role will be responsible for researching and investigating various customer profiles to ensure customer archetypes are accurately tagged for data reporting purposes.\n\n**Key Responsibilities:**\n\n* Perform data collection and tagging efforts by researching customer profiles\n* Research companies and individuals to determine customer type based on information that is publicly available and reports generated through our internal databases\n* Enter data into online database and maintain accurate and reliable records of company information\n\n**Qualifications/Requirements:**\n\n* Strong English communication skills\n* Attention to detail\n* Familiarity with social media platforms\n* Comfortable making independent decisions with limited information\n* Time management and organization skills, with an ability to stay focused on assigned tasks\n* Understanding of different US and global fundraising and retail drivers including non-profits, social media creators, small businesses and established corporations\n\n**Other Details: **This is a contractor position where you are compensated based on your output and quality of work (i.e., the more you do, the more you earn)\n\n**You’re in good company (with a good company). We offer our team members:**\n\n* Competitive compensation\n* A positive, engaging culture and dynamic team environment\n* The chance to make a real impact on the company’s growth and history\n* The ability to help make a difference in thousands of people’s lives\n* An environment to grow your skills, learn new technologies, and to challenge yourself (while having fun)\n\n#Location\n🌏 Worldwide

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verified closed
πŸ‡ΊπŸ‡Έ US-only

remote job


part time


entry level

This job post is closed and the position is probably filled. Please do not apply.
## Part time, Independent Contractor, Work from Home Opportunity\n\n## The Position\n\nAre you looking for a position that gives you the opportunity to work with one of America’s top 100 most trusted Companies while also increasing your income from the comfort of your home? Then why not join Lionbridge as a part-time Independent Contractor. We are currently recruiting for the position of Online Map Quality Analysts in the United States. \n\nThe position will allow you to work from home on a flexible schedule of up to 20 hours per week completing tasks in a web-based evaluation tool. The tasks will involve determining the relevance and accuracy of information by performing online research and referring to guidelines provided to you. The tasks will mainly be map related but it is possible there will be non-map related tasks you are required to work on from time to time. Candidates for this position will need to have good research skills and a strong understanding of local and national information. Cultural, geographical, social media and current affairs knowledge are important in this position. \n\n## The Requirements \n\n- Fluency in English is essential\n- You must be living in the United States for the last 3 consecutive years\n- Working knowledge of local and national geographical areas\n- Passing an online evaluation to demonstrate capability of reading and applying the guidelines\n- Experience/know-how of using online maps, search engines and website research\n- You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States\n- Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense\n\n## The Position Will Involve\n\n- Reading and applying written guidelines on how to evaluate and rate the tasks\nPlease note it is possible you will receive guidelines for multiple task types over the course of the program\n- Research using online tools to determine the relevance and accuracy of the task information\n- Applying local knowledge to evaluate relevance of the task information in your market\n- Completing tasks in the web-based evaluation tool\nHours for this position are up to 20 hours per week depending on task availability \n\nThis is a freelance, independent contractor position.\n\n\n#Location\nπŸ‡ΊπŸ‡Έ US-only

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Lionbridge AI







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**About Lionbridge AI  **\n\nLionbridge has been a leader in providing training data for over 20 years. We partner with the world's most innovative companies to develop and improve their AI powered products. Whether it’s improving the relevance of search engines or training digital assistants to understand more languages and dialects, our teams help break machine-learning barriers and build human-learning bridges around the world -- and you can be part of it. Headquartered in the United States, with hubs in Ireland, Finland, India, and Japan. Lionbridge offers flexible opportunities with competitive rates across the globe. Learn more at \n\nAre you looking for an opportunity to join one of America’s top 100 most trusted Companies while also supplementing your income from the comfort of your home? Then why not join Lionbridge as a part-time Independent Contractor. We are currently recruiting for the role of Media Search Analyst in the United States.\nThe position will allow you to work from home on a flexible schedule of up to 20 hours per week completing tasks in a web-based evaluation tool. \n\n**What does the job involve?**\n* Evaluation of many different task types including Music and Video judgements across media domains\n* Research using online tools to determine and judge the intent and accuracy of queries\n* Applying market knowledge with provided guidelines to judge the relevance and intent of task information for your market \n* Familiarity with current Music and Video trends\n* Strong attention to detail, analytical skills and excellent communication are essential\n* Ability to work independently and flexibility to new techniques/processes\n* Preferred level of education/certification - High School degree or higher\n* Further opportunities may arise to contribute to other tasks on a freelance basis\n\n**What are the main requirements for the job?**\n* Fluency in English is essential\n* You must be living in the United States for the last 1 consecutive year\n* You must be a Music and/or Video enthusiast\n* Pass online evaluations to demonstrate capability of reading and applying the guidelines\n* Experience/know-how of Apple products mandatory\n* Your email address must have an associated Apple ID\n* A keen interest in Internet research \n* Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense\n\n\n\n\n\n#Location\nUsa

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Bietigheim Sunshine Solutions

πŸ‡ͺπŸ‡Ί EU-only



product manager


non tech

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Bietigheim Sunshine Solutions is hiring to expand its E-Commerce Team. As a fast-paced E-Commerce Business, that is selling internationally, we believe in giving our Shoppers the best selection of modern and fitting products. That is why we always strive to research and find the best products.\n\nWe are looking for a Product and Market Researcher, to comb the web for products, that matches our goals. Your task will be to check out our competitors, AliExpress and also look at Market Movements to find and assemble a daily list of products to sell and market. Thinking outside the box and being able to foresee product success, is key.\n\nWe work with a Scrum-like team-structure and we put a lot of focus on transparency and team-wide results. \n\n# Responsibilities\n - Keeping an eye on the competition\n- Search AliExpress and similar websites for new products\n- Predict needs in the Market and find products matching that need\n- Provide Writing team with sources and images\n- Report to the CEO with results \n\n# Requirements\n- Deep understanding of Internet Research\n- Understanding of the E-Commerce world\n- Be self-disciplined and motivated as well as a team player. Be extremely organized and detail oriented but also be creative and innovative.\n- Speak English on a proficient level\n- Need excellent communication skills via Email, Slack, Phone etc.\n- Ability to work in a fast-paced segment of the E-Commerce World\n- Have a thirst for knowledge! Constantly reading, studying and testing. \n\n#Salary and compensation\n$33,000/year\n\n\n#Location\nπŸ‡ͺπŸ‡Ί EU-only

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