Honor is hiring a Remote Care Pro Relationship Manager
\nWe are looking for a Care Pro Relationship Manager who can develop and execute a consistent ongoing staffing strategy for the benefit of both our clients and Care Pros.The role responsibly balances the needs and experience of both the client and Care Pro through partnership with the Sr. Client Manager. This role proactively engages and builds relationships with our Care Pros. This breaks down into 4 main components of work:\n\nOversee and execute market staffing strategy\n\n\n* Develop and manage market ongoing staffing strategy through consistent Care Pro outreach and relationship building, staffing best practices, schedule building and adherence, and creative ongoing staffing processes (e.g. bundles, timing, etc.)\n\n* Work in tight coordination with the Sr. Client Manager to understand specific Client context and care plans, suboptimal matches, and schedule nuances, in order to create the best ongoing scheduling match possible\n\n* Collaborate closely with Market Recruiter to ensure new CP hires are onboarded in a timely manner\n\n\n\n\nProvide exceptional service to Care Pros \n\n\n* Support Care Pros in the market by being their primary point of contact and providing actionable feedback and coaching to enable their success at every visit\n\n* Build relationships with Care Pros in the market to facilitate quality matches between Care Pros and clients, and foster Care Pro retention\n\n\n\n\nCoordinate closely with Sr. Client Manager to execute care delivery\n\n\n* Align with Sr. Client Manager on daily and weekly market priorities\n\n* Communicate seamlessly to ensure scheduling decisions and Care Pro performance feedback are executed in a timely manner\n\n* Share critical feedback and updates from Care Pros that impact Sr. Client Manager workflows\n\n* Support Sr. Client Manager on partner communication, COVID related tasks, or billing / collections efforts as needed \n\n\n\n\nPartner across Honor to deliver a seamless experience\n\n\n* Prioritize work with the market team to meet the dynamically changing needs of partners, clients and Care Pros, including triaging tickets and delegating work\n\n* Work with the market team to manage real-time questions, issues, or changes relating to clients\n\n* Work directly with Market Owner to ensure consistent CP performance management experience\n\n* Work cross-functionally to provide feedback and to support to other internal efforts such as CPHR, Trust and Safety, Recruiting and Training\n\n\n\n\nAbout you:\n\nTo succeed in the role, you’ll need:\n\n\n* 3+ years of experience working in a complex client or patient management position or demanding customer service role\n\n* Strong commitment to providing the highest quality of care and sensitivity to client needs along with exceptional customer service and client orientation\n\n* Flexibility and availability to occasionally respond on evenings or weekends\n\n* Prior experience in operations and/or healthcare/homecare a plus\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Non Tech and Non Tech jobs that are similar:\n\n
$30,000 — $75,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
DoorDash is hiring a Remote S&O Associate Dasher & Logistics
About the Team\n\nThe Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. Dasher & Logistics owns initiatives that touch all parts of the Dasher life cycle ranging from supply & demand, to cost & quality, to Dasher pay, to Dasher retention, to order batching and beyond. We care about metrics like delivery times, cost per order, delivery quality, dasher compensation, and many more! \nAbout the Role\n\nYou will play an integral role in the Cost & Quality pillar of Dasher & Logistics which focuses on improving delivery quality in order to save the company hundreds of millions of dollars per year which we will reinvest right back into our audiences as better earnings for Dashers and lower prices for Consumers. Your primary goal is to make sure that Dashers are equipped with the right tools, insights and technology to deliver the highest quality outcomes to DoorDash consumers. To accomplish this, you will get into the weeds to understand the needs of Dashers, developing and testing hypotheses, and scaling that impact through working with our Product teams. You will report into a Manager on the Quality team who has been leading the charge in this problem space.\nYou’re excited about this opportunity because you will…\n\n\n* Build analysis to create data-driven decisions to improve the experience for our Users\n\n* Operate at the lowest level of detail to become an expert of this problem space\n\n* Learn how to develop strategies and act on them\n\n* Work closely with cross-functional teams to drive impact for DoorDash\n\n\n\nWe’re excited about you because…\n\n\n* You have 1-2+ years of experience in consulting, strategy, financial services, operations, technology, or related experience\n\n* You are able to analyze and synthesize data, make informed decisions and balance quantitative measurement with an empathetic, intuition-based mindset. You can crunch data in SQL/excel independently.\n\n* You love thinking about problems from a first principles approach, and you aren’t afraid to take action and try new things in order to create the future.\n\n* You are able to communicate complex topics in a clear, concise, and thorough way to stakeholders at all levels of the organization.\n\n* You focus on getting stuff done and aren’t afraid to get into the details. No job is beneath you and you lead from the front and with optimism.\n\n\n\nAbout DoorDash\n\nAt DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. \n\nDoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.\nOur Commitment to Diversity and Inclusion\n\nWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.\n\nStatement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.\n\nPursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.\n\nIf you need any accommodations, please inform your recruiting contact upon initial connection.\nCompensation\n\nThe location-specific base salary range for this position is listed below. Compensation in other geographies may vary.\n\nActual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.\n\nDoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.\n\nIn addition to base salary, the compensation package for this role also includes opportunities for equity grants.\n\nApplications for this position are accepted on an ongoing basis \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing and Non Tech jobs that are similar:\n\n
$40,000 — $75,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Radiant is hiring a Remote Senior Technical Recruiter
\nSenior Technical Recruiter \n\nRadiant is seeking a highly driven, enthusiastic Senior Technical Recruiter to own full cycle recruitment and scale a world class team in a startup environment. You will be responsible for the end-to-end process of recruitment – intake meetings, sourcing strategy and execution, interviews, negotiating offers, and closing. You will be a trusted strategic partner to hiring managers on closing strategies, talent trends, and best practices. You will also drive Radiant’s university recruitment program to attract top students. The ideal candidate thrives in fast-paced environments, are skilled in identifying and closing the top 5% of talent in their respective fields, and take extreme ownership over their work. The ideal candidate also has experience supporting a diverse set of skillsets and roles and are is comfortable recruiting both entry level and senior talent across technical and corporate functions. You will have a big impact on Radiant’s mission to build and commercialize the world’s first portable zero-carbon nuclear microreactor. \n\nThis role is located onsite in El Segundo, CA. \n\nResponsibilities and Duties: \n\n\n* Manage full cycle recruiting process providing a best-in-class candidate experience. \n\n* Act as trusted partner for hiring managers on hiring strategies, best interview practices, and closing talent. \n\n* Develop and uphold consistent, structured hiring processes that assesses and attracts top talent. \n\n* Own and drive university recruiting and internship programs that make Radiant the employer brand of choice for students. \n\n* Drive non-traditional recruitment methods, including organizing and executing networking events, identifying industry experts, etc. \n\n* Identify and address process improvements in recruitment and talent function, leaning on data to inform decisions. \n\n* Attend recruiting and networking events on behalf of Radiant. \n\n\n\n\nRequired Qualifications and Skills: \n\n\nBachelor’s degree from accredited university OR 5+ years of professional experience as a technical recruiter. \n\n5+ years of full-cycle technical recruiting experience, preferably in-house. \n\n\n\n\nDesired Qualifications and Skills: \n\n\n* Demonstrated success in sourcing passive niche talent skillsets. \n\n* Demonstrated experience building diverse and inclusive teams. \n\n* Ability to work autonomously and proactively and developing a deep understanding of job functions outside your role. \n\n* Comfortable with senior leadership and hiring manager communication. \n\n* Demonstrated expertise in both traditional and non-traditional recruitment methods: cold calling, networking events, targeted sourcing campaigns, etc. \n\n* Adaptable and flexible to a fast-paced environment with shifting priorities. \n\n* Passionate about our mission and works with innate curiosity. \n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n
$40,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Fanatics is hiring a Remote Manager Customer Service
\nCompany Overview\nFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. \n \nAs a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.\n\n\nWe are seeking a highly skilled and experienced Customer Service Manager (CSM) to oversee and optimize our remote contact center operations supporting our collector community. As CSM, you will be responsible for managing a team of Tier 1 customer service representatives (CSRs) supporting trading card collectors. Your expertise in customer service strategies, operational efficiency, and team leadership will be critical in driving customer satisfaction, loyalty, and retention. \n\n\nIf you are a results-driven leader with a strong focus on customer satisfaction and operational excellence, we invite you to apply for the role of Customer Service Manager. Join our team and play a pivotal role in shaping our contact center's success and customer-centric culture.\n\n\n\nResponsibilities:\n* Lead and manage a team of customer service representatives, providing guidance, coaching, and performance management to ensure a high level of productivity and professionalism.\n* Develop and implement customer service strategies and policies to enhance customer satisfaction and achieve service level targets.\n* Monitor and analyze key performance indicators (KPIs) to identify trends, areas for improvement, and opportunities for operational efficiency.\n* Collaborate with cross-functional teams, such as player licensing, marketing, and operations, to align customer service objectives with overall business goals.\n* Establish and maintain strong relationships with key stakeholders, including top collectors, vendors, and internal teams, to ensure seamless communication and collaboration.\n* Oversee the implementation and utilization of customer service technologies and tools to optimize efficiency and improve the customer experience.\n* Conduct regular training and development programs for customer service representatives to enhance their product knowledge, communication skills, and problem-solving abilities.\n* Handle escalated customer issues or complaints, providing prompt and effective resolution while maintaining a customer-centric approach.\n* Stay updated on industry best practices and emerging trends in customer service and trading cards hobby to proactively implement improvements and ensure competitiveness.\n* Prepare regular reports and presentations on customer service performance, highlighting achievements, challenges, and actionable recommendations for continuous improvement.\n\n\n\nRequirements: \n* Bachelor's degree in business administration, management, or a related field. An equivalent combination of education and experience may be considered.\n* Proven experience as a Customer Service Manager or in a similar role within a contact center environment with a minimum of 5-7 years of progressive experience.\n* Knowledge of trading cards, sports collectables and memorabilia is strongly preferred, but not required. \n* Excellent leadership and people management skills, with a track record of effectively managing and developing high-performing teams.\n* Strong understanding of contact center operations, customer service strategies, and industry best practices.\n* Exceptional communication and interpersonal skills, with the ability to interact effectively with customers, team members, and stakeholders at all levels.\n* Proficiency in using customer service software, CRM systems, and contact center technologies.\n* Proficiency in Microsoft Office product suite\n* Analytical mindset with the ability to interpret data and insights to drive informed decision-making.\n* Proven problem-solving skills and the ability to make effective decisions under pressure.\n* Flexibility to adapt to changing priorities and work in a fast-paced, dynamic environment.\n* Customer-centric mindset with a passion for delivering exceptional customer experiences.\n\n\n\n\n$76,000 - $105,000 a yearThe salary range for this position is $76,000 - $105,000 which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.\n\nEnsure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers\n\n\nTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.\n\n\nFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.\n\n\nNOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Microsoft, Legal and Non Tech jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - USA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.\n\nTripadvisor provides a unique, global work environment that captures the speed, innovation and excitement of a startup, at a thriving, growing and well-established industry brand. At Tripadvisor, you will be part of a dynamic, fun and energetic team where you can immediately make meaningful contributions. \n\nThe Tripadvisor SEO team is seeking an enthusiastic, passionate Strategist to own the project execution and analysis that helps drive a best-in-class search strategy across our business. This role will work directly on the core Tripadvisor product to impact ranks and increase user engagement. We take pride in our work and our collaborative, high-performing team. We love what we do, and we want you to love it as well!\n\nAs an SEO Strategist, you will be responsible for working with partners across the organization on every step of the product life cycle, from business requirements to post-launch analysis. Ideal candidates will have the ability to execute and drive measurable results, fluency with complex data, highly effective communication skills, and a passion for travel.\nA bit about us - we strive to be: \n\n\n* \n\nAccountable: We deliver what we say we will, when we say we will.\n\n\n* \n\nTransparent: We build trust through constructive, open, honest and direct communication.\n\n\n* \n\nGrowth Mindset: We unlock our full potential when we are curious and learn from our success and failure alike.\n\n\n* \n\nBetter Together: We strengthen our ideas when we embrace diverse perspectives.\n\n\n* \n\nAdaptable: We move faster when we embrace change and consider better ways to bigger outcomes.\n\n\n* \n\nTraveler Obsessed: We win when our customers do, and it shows up in everything we do.\n\n\n\n\nWhat You’ll Do:\n\n\n* \n\nCollaboration: You’ll partner with cross-functional teams as product/project manager to define product specifications, establish milestones, and assure quality.\n\n\n* \n\nEnd-to-end ownership: Within weeks, you’ll be writing specs, running tests, analyzing results, and making decisions that have real effects on revenue and profit for the company.\n\n\n* \n\nExperimentation: We emphasize quantitative analysis and thorough, fast-paced experimentation and iteration. You will learn how to gather the preliminary data to build an experiment and how to subsequently analyze these results. \n\n\n* \n\nSEO: You’ll learn or hone your skills in how to optimize our site to improve our reach in Google, Bing, and other search engines. You’ll track traffic patterns, research keywords users are searching for, and analyze data to determine how to make our pages rank higher.\n\n\n* \n\nTravel industry: You’ll get the opportunity to learn about all aspects of the travel industry (e.g., competitor analysis, top destinations by market, etc.). You’ll then leverage your findings to optimize our site to reflect market demand.\n\n\n\n\nWhat We’re Looking For: \n\n\n* Professional experience: 5+ years of SEO or search marketing experience at a consumer-facing internet company, you are considered an “expert” by your peers. \n\n* Strong analytical & data skills: You enjoy working with data (comfortable with Excel/Google Sheets) and are eager to get better. You are well versed in SQL. Tableau experience is a plus.\n\n* Excellent communication & organizational skills: You’re a strong verbal and written communicator, a great partner to engineers and other teams, and able to execute projects and analysis independently. \n\n* Curiosity: You’re a creative problem solver with a deep curiosity about our business, Google algorithms, and how travelers search for information. \n\n* Tech / web-savvy: You’re comfortable reading HTML/CSS, inspecting web pages, and maybe even writing a bit of Javascript.\n\n* Creativity: You think creatively and regularly experiment with new SEO concepts.\n\n* Adaptability: You thrive in a fast-paced environment and successfully handle ambiguity.\n\n* Striving to get better: We expect you to be smart, hard-working, detail-oriented, organized, and motivated. You should constantly be looking for ways to improve on your skills and look for ways to add value to the team.\n\n* Academics: Degree in economics, finance, business, statistics, engineering, or math preferred.\n\n* Remote location available for US\n\n\n\n\nThe salary range for this role is $110,000 to $140,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.\n\nWe strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at [email protected].\n\n\n \n\n#LI-REMOTE\n\n#LI-EK1\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SEO, Marketing and Non Tech jobs that are similar:\n\n
$30,000 — $50,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNeedham, Massachusetts, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Fanatics is hiring a Remote Software Engineering Manager Sportsbook Platform
\nCompany Overview\n \nFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. \n \nAs a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.\n \n\n\nOverview\nAs an Engineering Manager, Sportsbook Platform at Fanatics Betting & Gaming (FBG), you will be a technical leader with the ability to grow and scale engineering teams. In this role, you will lead a team of back end engineers focused on improving our applications that utilizes the JVM ecosystem. Your team will be responsible for architecting, designing, implementing, testing, and maintaining the software to provide Fanatics Betting and Gaming the capability to push content to the front-end applications, accept bets, and settle bets\n\n\nResponsibilities\n- Manage a team responsible for developing and supporting software that is functional and robust to provide an awesome fan experience.\n- Provide leadership and technical expertise within the engineering vertical. \n- Build a team that will deliver software while adhering (and contributing) to engineering best practices.\n- Communicate, develop, and implement a data-driven engineering strategy, approach, and roadmap for Engineering needs. \n- Build strategic relationships with internal stakeholders, inside and outside of Engineering, and collaborate with leaders to gather and present testing metrics and activities.\n- Provide clear updates (KPIs, status, metrics) to an executive audience and key stakeholders.\n- Remain current on technology and trends in engineering.\n- Must be open to occasional travel to Fanatics Betting & Gaming offices and other locations for conferences, events, meetings, and team-building activities.\n\n\nQualifications\n- 5+ years of hands on software development experience3+ years of experience mentoring software engineers\n- Experience with Agile methodology and scrum practices\n- Demonstrated ability to lead the development of complex solutions at scale\n- Positive and flexible attitude to work in a fast-paced environment and a willingness to embrace new initiatives. \n- Experience in start-ups is a plus. \n- Partner closely with engineering teams (and vendors) and implement appropriate tools and practices that balance quality with productivity\n- Strong presentation and communication skills\n- Highly outcome oriented and data driven\n- Excellent influencing and problem resolution skills\n- Experience with Java and SpringBoot preferred\n- Experience managing remote teams preferred\n\n\nIf you possess some of these skills but not all of them, we still encourage you to apply!\n\n\n\n\n\n\n$148,000 - $260,000 a yearThe expected salary range for this role is based on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award. \n*Salary range is listed in USD; actual salary will vary based on location.\nIn addition to the base, bonus, and equity, full-time employees are eligible for Medical, Dental, Vision, 401K, paid time off, and other benefits like GymPass, Pet Insurance, Family Care Benefits, Free Shipt deliveries, and more. We’ll also give you $500 to set up your home office!\nFor information about our benefits, please visit https://benefitsatfanatics.com/\n\nEnsure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address (this includes @betfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers\n\n\nTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.\n\n\nFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.\n\n\nNOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing, Java and Legal jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - New York
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Fanatics is hiring a Remote Account Manager Hobby Shops
\nCompany Overview\nFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. \n \nAs a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.\n\n\nFanatics Collectibles is searching for an Account Manager to help grow and develop our Hobby Shops business, a key pillar of our go to market model. The Account Manager will report to the Director of Hobby Sales and will simultaneously own and/or engage with several high-impact initiatives. We are on the forefront of revolutionizing our B2B buying experience, this role can expect to 1) own the stewardship of existing and new hobby accounts, 2) be on the forefront of ‘Direct’ product sales strategy, and 3) be intimately involved in product operations to ensure accuracy, on-time fulfillment, and a positive consumer and shop experience. The ideal candidate is an excellent problem solver and communicator that should be able to easily move between strategic selling and operational execution. Experience leveraging sales data and marketplace trends to develop selling narratives and programs will position this candidate to thrive in the role and grow our industry.\n \nCandidates with a passion for sports, culture, & entertainment will likely find themselves a strong cultural fit. We are open to remote candidates for this role, though some travel will be required.\n\n\n\nResponsibilities:\n* Maintain and grow existing relationships with accounts to further generate sales, optimize customer experience, and track business results\n* Manage multiple logistics tools (ordering, product release calendars, product sell sheets, account lists) to ensure accurate and timely execution of key programs\n* Support larger strategic initiatives to drive increased Hobby Direct sales by owning new account reviews, onboarding, and continuing to drive fulfillment activities\n* Build expertise in Fanatics Collectibles hobby products and be up to date on market trends and competitive dynamics impacting the industry\n* Collate & summarize business reports and create presentations to effectively communicate with a variety of audiences (peers, senior leaders and/or accounts) on high priority initiatives and programs\n* Collaborate with other business managers to scope projects, creatively solve problems, set attainable goals, and track / measure KPIs\n\n\n\nIdeal Candidate:\n* 5-7+ years of work experience, with 4-5+ years of experience in related sales operations positions, account management, and/or project coordination roles\n* Consumer packaged goods and/or retail management experience preferred\n* Knowledge of trading card environment, including direct sales and distributor environment is a significant advantage\n* Strong organizational skills and a demonstrated ability to prioritize, and remain flexible in high pressure dynamic situations\n* Must be detail oriented, highly organized, and maintain both a sense of urgency & good attitude in day-to-day operations and workflows\n* Sense of urgency, good attitude and work ethic, quick learner\n* Strong interpersonal and communication skills (written/oral) with proven ability to succeed in a team environment and work collaboratively with all internal stakeholders \n* Strong computer skills in Word, Excel, and PowerPoint essential; Access and Oracle ERP experience desirable\n\n\n\n\n$80,000 - $100,000 a yearThe salary range for this posting is $80,000 - $100,000 which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.\n\nEnsure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers\n\n\nTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.\n\n\nFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.\n\n\nNOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Legal, Sales and Non Tech jobs that are similar:\n\n
$45,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - USA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
DoorDash is hiring a Remote Associate Dasher & Logistics
About the Team\n\nThe Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. Dasher & Logistics owns initiatives that touch all parts of the Dasher life cycle ranging from supply & demand, to cost & quality, to Dasher pay, to Dasher retention, to order batching and beyond. We care about metrics like delivery times, cost per order, delivery quality, dasher compensation, and many more! \nAbout the Role\n\nYou will play an integral role in the Cost & Quality pillar of Dasher & Logistics which focuses on improving delivery quality in order to save the company hundreds of millions of dollars per year which we will reinvest right back into our audiences as better earnings for Dashers and lower prices for Consumers. Your primary goal is to make sure every order is dropped off at the correct location and makes it to the Consumer by getting into the weeds and really understanding what’s happening on the ground, developing and testing hypotheses, and scaling that impact through working with our Product teams. You will report into a Manager on the Quality team who has been leading the charge in this problem space.\nYou’re excited about this opportunity because you will…\n\n\n* Build analysis to create data-driven decisions to improve the experience for our Users\n\n* Operate at the lowest level of detail to become an expert of this problem space\n\n* Learn how to develop strategies and act on them\n\n* Work closely with cross-functional teams to drive impact for DoorDash\n\n\n\nWe’re excited about you because…\n\n\n* You have 1-2+ years of experience in consulting, strategy, financial services, operations, technology, or related experience\n\n* You are able to analyze and synthesize data, make informed decisions and balance quantitative measurement with an empathetic, intuition-based mindset. You can crunch data in SQL/excel independently.\n\n* You love thinking about problems from a first principles approach, and you aren’t afraid to take action and try new things in order to create the future.\n\n* You are able to communicate complex topics in a clear, concise, and thorough way to stakeholders at all levels of the organization.\n\n* You focus on getting stuff done and aren’t afraid to get into the details. No job is beneath you and you lead from the front and with optimism.\n\n\n\nAbout DoorDash\n\nAt DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. \n\nDoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.\nOur Commitment to Diversity and Inclusion\n\nWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.\n\nStatement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.\n\nPursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.\n\nIf you need any accommodations, please inform your recruiting contact upon initial connection.\nCompensation\n\nThe location-specific base salary range for this position is listed below. Compensation in other geographies may vary.\n\nActual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.\n\nDoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.\n\nIn addition to base salary, the compensation package for this role also includes opportunities for equity grants. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing and Non Tech jobs that are similar:\n\n
$40,000 — $65,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
LivePerson is hiring a Remote Senior Manager Technical Account Management
\nLivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world's leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes.\n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Every mind is invited to ask questions and actively seek new ways to achieve success and reach their full potential. We operate as one with a growth mindset. This means spotting opportunities, solving ambiguities and seeking effective solutions to challenges that make things better.\n\n \n\nOverview:\n\nAs the Senior Manager of Technical Account Management, you will lead the team towards becoming the ultimate technical relationship owner who embraces the importance of the values of the company, advocates for their brands, spearheads initiatives, builds wellness plans, and steps in to steer cross-functional efforts proactively and during crisis situations. Your role will require perseverance and devotion to go above and beyond the call of duty, motivating and supporting the team to live up to their potential. Your goal will be embracing change, leaning into crisis situations, and managing conflict for positive outcomes. Growth mindset to prioritize business needs with aptitude to disagree but to commit to the set direction.\n\n \nYou will:\n\n\n* Learn and maintain the LivePerson product knowledge\n\n* Assist with design of the value-add technical success packages and lead delivery\n\n* Drive collaboration with the product owners\n\n* Be a point of escalation for customers and internal stakeholders\n\n* Embrace change, build and execute change management plans\n\n* Motivate the team to think outside of the box\n\n* Step up to offer help to the fellow managers any day\n\n* Drive customer satisfaction execution of the role definitions and best practices\n\n* Build and manage follow-the-sun and on-call schedules for the team\n\n* Carry manager on-call responsibilities as needed\n\n* Conduct hiring, onboarding and mentoring team members\n\n* Establish strong peer relationships and be a team player\n\n* Take on an initiative to expand existing processes into innovative scaled methodology\n\n* Be hands-on and act as the TAM when needed\n\n* Take on-call duty for the global support organization as per the team's schedule\n\n* Build onboarding plans and continuous training for the team\n\n\n\n\n \nYou have:\n\n\n* 8+ years of professional related experience\n\n* BS/BA or Masters college degree\n\n* Proven experience being a people’s manager in a technical customer-facing discipline; TAM manager’s role preferred\n\n* A proven track record of Technical Account Management for a SaaS, CCaaS, AI or web engagement company, supporting Fortune 500 customers\n\n* Experience in managing operations tasks, i.e. WFM, playbook creation, on-call rotations\n\n* Web and scripting technologies hands on experience\n\n* Good familiarity with APIs /SDKs\n\n* Excellent presentation skills, using Google Slides or similar tools\n\n* Ability to analyze data and provide insights (SQL/NoSQL/Data lake)\n\n* Experience in managing multiple stakeholders (incl. C-suite) and projects\n\n* Ability to have peer to peer relationship with high level customer contacts\n\n* Excellent verbal and written communication skills\n\n* Critical thinker and problem-solver\n\n* Exemplary conflict management skills\n\n* Team player with the ability to work with multiple stakeholders and cross-organizational efforts with a number of different virtual teams concurrently\n\n* Project management experience with certification is a plus\n\n* Strong time-management skills\n\n* Require little to no supervision\n\n* Show up and own any technical conversation pertaining to the platform and product performance for a brand\n\n* Experience in using CRM tools, bug tracking tools, repositories, and log aggregation tools\n\n* Ability to work under pressure and tight deadlines\n\n* Ability to work flexible hours, including holidays, nights, and weekends as and when needed for crisis management of the top accounts \n\n* Discipline to conduct on-call duties as required by the business\n\n* Available to travel to additional customer sites as required (up to 20%)\n\n* Time flexibility to answer questions and participate in meetings working as part of a global team \n\n\n\n\n \nBenefits:\n\nThe salary range for this role will be between $125,000 to $165,000. Final compensation will be determined by a variety of factors, including, but not limited to, your location, skills, experience, education, and/or certifications. During the phone screening, the recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:\n\n\n* Health: medical, dental, vision and wellbeing.\n\n* Time away: Public holidays and discretionary PTO package for flexible days off with manager approval.\n\n* Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability\n\n* Family: parental leave, maternity support, fertility services.\n\n* Development: tuition reimbursement, native AI learning.\n\n* Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts.\n\n* #LI-Remote\n\n\n\nWhy you'll love working here:\n\nLivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.\n\n \nBelonging at LivePerson:\n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud and Senior jobs that are similar:\n\n
$40,000 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
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Overview\n\nThe Emerging Talent Team at Snyk is actively searching for a Senior Campus Recruiter based in our Boston, MA office (hybrid). In this pivotal role, you'll be at the core of our mission to not only attract and hire but also nurture and retain the emerging talent essential to our business. We firmly believe in the transformative power of fresh perspectives and innovative thinking from academic institutions and continuing education programs, which are indispensable for our growth.\n\nAs a Senior Campus Recruiter, you'll play a pivotal role in connecting these promising talents with our company, extending beyond traditional recruitment to create opportunities and relationships. Your expertise in best practices for university recruitment and diverse sourcing, along with your ability to engage interns, co-ops, and early career professionals through programming, will be invaluable in supporting the expansion of our program. You'll be a driving force in streamlining processes and enhancing the hiring manager experience, ensuring the seamless integration of emerging talent into our teams. Your work will shape not only the careers of these emerging professionals but also the future of our organization. This role reports directly to the VP, Talent Attraction.\nYou’ll spend your time:\n\n\n* Engage in full-cycle recruiting for intern, co-op, and early career positions across all teams at Snyk.\n\n* Travel to strategic campuses for events throughout the year, with a strong focus on January – March and August – October, to identify and engage prospective candidates.\n\n* Plan and attend on-campus recruiting events, such as Career Fairs, socials, presentations, and on-campus interviews, at specified campuses to fill intern positions for which you are responsible.\n\n* Build and maintain vital relationships with college career services departments, faculty, and internal stakeholders on campus.\n\n* Maintain and analyze recruiting tracking databases to measure the success of our campus hires, intern conversions, branding ROI, and onboarding effectiveness for our Boston office.\n\n* Anticipate and understand the talent needs of the organization, actively developing a candidate pipeline for the Boston office.\n\n* Establish partnerships with department leaders across all our offices.\n\n* Effectively communicate expectations to our college recruiting teams for the campuses you are responsible for.\n\n* Partner with TA Leadership, Talent Business Partners, FP&A, and others to develop and deliver a strategic emerging talent program plan and budget. \n\n\n\n\nEvent and Emerging Talent Program Management:\n\n\n* Assist in managing and executing Snyk's emerging talent programs in Boston, London, and Cluj offices.\n\n* Lead the strategic implementation of internship curriculum, learning modules, events, and assessment strategies to cultivate a diverse and highly skilled pool of potential candidates.\n\n* Deliver high quality programming to interns and co-ops in the Boston office.\n\n* Attend intern activities throughout their internships, ensuring a positive experience, including volunteer activities, social hours, and team-building events.\n\n* Oversee the performance review process for interns.\n\n* Provide additional support to the recruiting team as needed for events.\n\n\n\nYou should apply if you:\n\n\n* 5+ years of experience of campus recruiting experience, preferably in a fast paced, tech environment.\n\n* The ability to engage with and build meaningful relationships with Snyk, college faculty members, and college students.\n\n* Demonstrated capacity for successfully managing high-volume recruitment and branding campaigns.\n\n* Experience or potential to plan, direct, and lead recruiting and new hire events to engage emerging talent effectively.\n\n* Proven experience in managing large-scale events with multiple stakeholders.\n\n* A track record of excellence in project management, including workload prioritization, planning, organization, attention to detail, and professional delivery.\n\n* Strong Mac skills, including proficiency in the Google Suite and Applicant Tracking Systems (we use Greenhouse).\n\n* Excellent verbal and written communication skills.\n\n* Results-focused, with a continual drive to exceed expectations.\n\n\n\n\n \n\n#LI-MB2 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Senior and Non Tech jobs that are similar:\n\n
$40,000 — $70,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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