\nBackground\n\n\nOn December 6, 2022, the Bank approved the Digital Wallets for Inclusion and Sustainability; project, which builds upon the success achieved in LACChain. This project aims to develop enabling ecosystems in the countries of the LAC region to expand the use of digital wallets, improving the management of economic and environmental assets. Additionally, it will enable the first unique, interoperable protocol for global use of digital wallets, specifically focused on inclusion and sustainability.\n\n\nIn practical terms, the protocol provided by this project will allow each citizen to manage their tangible and intangible assets through a mobile application, including identity documents, property titles, environmental certificates, vaccination credentials, academic diplomas, credit history, professional certificates, and more. Furthermore, complementary projects are being developed such as Central Bank Digital Currencies (CBDCs) environments, and Bella II Project.\n\n\nTo achieve these goals, LACNet is actively recruiting a dynamic and exceptionally skilled Chief Commercial Officer (CCO). The chosen candidate will play a pivotal role in driving revenue growth, spearheading sales initiatives, cultivating strategic business development, directing marketing endeavors, overseeing brand management, and enhancing customer engagement. This key leadership position is integral to positioning LACNet as a prominent force in the global landscape of web3 and blockchain services and solutions.\n\n\n \n\n\nJob Responsibilities\n\n\nThe purpose of this hiring is to bring on board a highly qualified CCO to drive strategically commercialization efforts, implement innovative marketing strategies, cultivate enduring partnerships, and ensure the sustained financial health of LACNet.\n\n\nThis role requires to be a dynamic and results-oriented leader with a profound understanding of commercial and marketing strategies, coupled with knowledge of blockchain technology. The selected individual will be tasked with overseeing the commercialization and marketing endeavors of LACNet's blockchain infrastructure services and solutions, driving the execution of strategic partnerships to further augment the organization's impact and reach in the industry.\n\n\nThe CCO will play a key role in extending LACNet's position by identifying and leveraging revenue opportunities, fostering strategic alliances, and placing a strong emphasis on marketing, brand management, and customer engagement throughout Latin American and Caribbean region. The objective is to enhance LACNet’s position as a leader in blockchain infrastructure services and solutions, contributing to economic development and sustainable practices in the LAC region.\n\n\n \n\n\nMain Activities\n\n\nThe CCO will have the following responsibilities and carry out the following activities:\n\n\nCommercial Strategy:\n\n\n\n * Develop and execute comprehensive commercial strategies to maximise sales and profitability of LACNet, aligning with the organisational objectives.\n\n * Marketing Strategy: Develop and implement marketing strategies to promote the organisation's products or services. This includes branding, advertising, public relations, and market research.\n\n * Partnerships and Alliances: Cultivate and manage strategic relationships with stakeholders to create new business opportunities and revenue streams.\n\n * Market Analysis and Expansion: Conduct market research to identify new business opportunities, market trends, and potential challenges.\n\n * Utilize insights to refine and enhance LACNet’s commercial approach. As well as, work on expanding the organisation's market presence, both geographically and within existing markets by identify new market opportunities and develop strategies for market penetration.\n\n * Revenue Generation: Lead efforts to identify and capitalize on revenue streams, including fee-based services, licensing agreements, and partnerships, ensuring financial sustainability for LACNet.\n\n * Brand Management: Manage and enhance the organization's brand to create a positive brand image and ensure consistency in messaging across all marketing channels.\n\n * Communication and Messaging: craft the overall communication strategy for the organization, ensuring alignment with the brand identity and resonance with the target audience.\n\n * Sales and Business Development: oversee sales teams and involved in business development activities, such as, acquiring of new customers, expanding market share, and driving revenue from existing clients.\n\n * Customer Relationships, Acquisition and Retention: Develop and implement a robust strategy for building and managing relationships with key clients and partners, attracting new customers, and retaining existing ones. Leverage effective marketing campaigns to drive customer engagement and foster loyalty.\n\n * Communication and Advocacy: Represent LACNet in relevant forums, conferences, and industry events. Effectively communicate the value proposition of LACNet.\n\n\n\n\n\n \n\n\nCompetencies\n\n\nTechnical Competencies\n\n\n\n * Bachelor’s degree in Marketing, Business, Economics, Finance, or a related field.\n\n * Advanced degree or relevant certifications are a plus.\n\n * Proven expertise in occupying leading role within commercial or marketing positions.\n\n * Deep understanding of the Latin American and Caribbean business landscape.\n\n * Experience in successfully implementing and driving impactful commercial or marketing strategies.\n\n * Strong network in the blockchain, fintech, and sustainability ecosystems will be desirable.\n\n * Exceptional communication and negotiation skills.\n\n * Entrepreneurial mindset with a results-driven approach.\n\n\n\n\n\nLeadership Competencies\n\n\n\n * Strategic leadership with experience in developing and executing commercial or marketing strategies focused on achieving results and meeting objectives.\n\n * Experience in managing and leading teams, with the ability to motivate, train, and retain talent.\n\n * International experience, with previous experience in global organizations, international environments, and managing teams distributed across different geographic locations being desirable.\n\n * Desirable experience in introducing new technologies, processes, or solutions that have driven the success of previous organizations.\n\n\n\n\n\nOther Competencies:\n\n\n\n * Proficiency in both Spanish and English, both spoken and written, is required.\n\n * Postgraduate studies related areas to the position will be highly regarded.\n\n * Proven professional experience related to the position, with a minimum of 6 years.\n\n * Experience across various sectors, enabling a broader perspective and adaptability to different multi-sector environments.\n\n * Desirable knowledge of cutting-edge technologies, a track record of promoting technological innovation, and the ability to communicate effectively.\n\n * Desirable experience in digital transformation, adoption of new technologies, and promotion of innovation.\n\n * Experience or knowledge of Latin America and the Caribbean.\n\n * Strong interpersonal and effective communication skills.\n\n * Enthusiastic and motivated personality.\n\n * Ability to multitask effectively.\n\n * Creativity, passion, initiative, flexibility, enthusiasm, proactivity, and discretion.\n\n\n\n\n\n \n\n\nOpportunity summary:\n\n\n\n * \nContract Type: International Consulting\n\n * \nDuration: 12 months, scoped to renew if satisfactory performance.\n\n * \nWork Location: Remote, based on the consultant's place of residence.\n\n * \nWorking Hours and Time Zone: Washington D.C., USA (GMT-5), with a flexibility of +/- 2 hours.\n\n * \nTravel/Visits: Travel expenses deemed necessary for performing the duties will be reimbursed separately.\n\n\n\n\n\n \n\n\nCompensation & Package\n\n\n$96000 salary\n\n\nInterview Process\n\n\n1 Recruiter / HR Call\n\n\nIntroductory/Technical call with the team (30 minutes)\n\n\n2 Founder / CEO Interview\n\n\nFinal interview with the CEO (30 minutes) \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3, Mobile, Marketing, Sales and Non Tech jobs that are similar:\n\n $55,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide

\nWhat you will be doing:\n\n\n* Provide exceptional client service and full life-cycle recruiting for quota carrying and support roles based in Columbia. \n\n* Develop project programs to improve our interview process, as it relates to the candidate experience\n\n* Weekly data reporting on interviewing activity to inform the recruiting strategy\n\n* Be an internally and externally facing representative of Podium and our Recruiting team\n\n* Communicate and advise on sourcing and recruiting strategies, market trends and health of candidate pipeline\n\n* Source candidates through channels, building and maintaining a network of talented candidates through market research, community building and on-going relationship management for all opportunities for a broad/deep range of positions\n\n* Manage full life-cycle recruiting process from sourcing to offer acceptance\n\n* Review, screen, and interview candidates for appropriateness of experience in relation to position requirements, while gauging candidates’ motivation for the position\n\n\n\n\n \n\nWhat you should have:\n\n\n* MUST speak English fluently\n\n* BA/BS \n\n* 3+ Years of sales recruiting experience, preferably in the areas of software sales or technology. \n\n* Creative in problem-solving, resourcefulness, experience partnering with senior leadership and executive teams\n\n* Ability to articulate the Podium value proposition & opportunity to candidates. \n\n* Proven track record of sourcing and hiring passive candidates\n\n* Highly organized with the ability to prioritize and manage workload effectively\n\n* Optimistic and Fun; you take your work seriously but have fun doing it\n\n* Strong work ethic, eagerness to learn and adaptability to a fast paced environment\n\n\n\n\n \n\nBENEFITS\n\n\n* Monthly salary\n\n* Transparent culture\n\n* Great opportunities for career growth\n\n\n\n\n \n\nPodium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Sales jobs that are similar:\n\n $45,000 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nWe are looking for a passionate and highly-motivated Junior Recruiter to join our team on a 3-month temporary assignment with the potential opportunity to extend further. The person in this role will provide full-cycle recruitment for our Go-to-market and Operations teams.\n\nThis is a unique opportunity to join one of the fastest growing startup companies in the world and help lay the foundation for our dedicated Talent team. We welcome recruiters looking to grow and leave their impression on recruitment processes, employer branding, and our culture of diversity, equity and inclusion.\n\nWhat You'll Do:\n\n\n* End-to-end recruitment for our GTM and Operations teams\n\n* Develop, implement, and facilitate all phases of the recruitment process\n\n* Oversee preparation of interview questions and other hiring and selection materials\n\n* Navigate and configure ATS platform and other recruiting tools and systems (Greenhouse, LinkedIn Recruiter, etc.)\n\n* Be the guardian and champion of candidate experience\n\n* Drive a culture of diversity, equity and inclusion\n\n\n\n\nWho We Are Looking For:\n\n\n* You have a minimum of 1 year of GTM recruiting experience with a track record of recruiting and scaling high-performing sales and operational teams\n\n* Experience independently partnering with hiring managers to drive hiring initiatives\n\n* Experience using Recruiting tools, such as Greenhouse, LinkedIn Recruiter, etc.)\n\n* You are always looking at how to optimize processes with a focus on continuous improvement\n\n* Ability to build relationships with candidates and effectively pitch the company's value proposition\n\n* Highly organized with the ability to manage multiple tasks and priorities in a fast-paced environment\n\n* Results-driven mindset, with the ability to meet hiring targets and deadlines\n\n* Experience working in a hyper-growth startup environment is a plus.\n\n\n\n\nWhat We Expect From You:\n\n\n* Communicates Effectively. You develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.\n\n* Cross Functional Collaboration. An appetite for cross functional collaboration to learn and grow from hiring partners and teams across the business\n\n* Attracts Top Talent. Attracts and selects the best talent to meet current and future business needs from inside and/or outside the organization.\n\n\n\nThe target hourly rate for this position is $40/hr. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.\n\nDon’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!\n\nReady to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values\nHypergrowth meets impact\n\nWhat to expect working here:\n\n\n* You will be held accountable to an exceptionally high bar and impact\n\n* This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact\n\n* You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you\n\n* You will create processes & products that have never existed before\n\n* You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be\n\n* Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows\n\n\n\n\nAnd…\n\n\n* You get to be surrounded by some of the brightest minds in the field  \n\n* You get to learn and grow at an extremely accelerated pace\n\n* You will experience transparency, integrity, &  humility from leadership \n\n* You will be empowered to constantly challenge the status quo\n\n* You get the space to experiment & innovate\n\n* You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly\n\n* You will become more resourceful and resilient\n\n* You get to be part of a winning team that opens doors in the future\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:\n\n $40,000 — $65,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nBackground\n\n\nOn December 6, 2022, the Bank approved the Digital Wallets for Inclusion and Sustainability; project, which builds upon the success achieved in LACChain. This project aims to develop enabling ecosystems in the countries of the LAC region to expand the use of digital wallets, improving the management of economic and environmental assets. Additionally, it will enable the first unique, interoperable protocol for global use of digital wallets, specifically focused on inclusion and sustainability.\n\n\nIn practical terms, the protocol provided by this project will allow each citizen to manage their tangible and intangible assets through a mobile application, including identity documents, property titles, environmental certificates, vaccination credentials, academic diplomas, credit history, professional certificates, and more. Furthermore, complementary projects are being developed such as Central Bank Digital Currencies (CBDCs) environments, and Bella II Project.\n\n\nTo achieve these goals, LACNet is actively recruiting a dynamic and exceptionally skilled Chief Commercial Officer (CCO). The chosen candidate will play a pivotal role in driving revenue growth, spearheading sales initiatives, cultivating strategic business development, directing marketing endeavors, overseeing brand management, and enhancing customer engagement. This key leadership position is integral to positioning LACNet as a prominent force in the global landscape of web3 and blockchain services and solutions.\n\n\n \n\n\nJob Responsibilities\n\n\nThe purpose of this hiring is to bring on board a highly qualified CCO to drive strategically commercialization efforts, implement innovative marketing strategies, cultivate enduring partnerships, and ensure the sustained financial health of LACNet.\n\n\nThis role requires to be a dynamic and results-oriented leader with a profound understanding of commercial and marketing strategies, coupled with knowledge of blockchain technology. The selected individual will be tasked with overseeing the commercialization and marketing endeavors of LACNet's blockchain infrastructure services and solutions, driving the execution of strategic partnerships to further augment the organization's impact and reach in the industry.\n\n\nThe CCO will play a key role in extending LACNet's position by identifying and leveraging revenue opportunities, fostering strategic alliances, and placing a strong emphasis on marketing, brand management, and customer engagement throughout Latin American and Caribbean region. The objective is to enhance LACNet’s position as a leader in blockchain infrastructure services and solutions, contributing to economic development and sustainable practices in the LAC region.\n\n\n \n\n\nMain Activities\n\n\nThe CCO will have the following responsibilities and carry out the following activities:\n\n\nCommercial Strategy:\n\n\n\n * Develop and execute comprehensive commercial strategies to maximise sales and profitability of LACNet, aligning with the organisational objectives.\n\n * Marketing Strategy: Develop and implement marketing strategies to promote the organisation's products or services. This includes branding, advertising, public relations, and market research.\n\n * Partnerships and Alliances: Cultivate and manage strategic relationships with stakeholders to create new business opportunities and revenue streams.\n\n * Market Analysis and Expansion: Conduct market research to identify new business opportunities, market trends, and potential challenges.\n\n * Utilize insights to refine and enhance LACNet’s commercial approach. As well as, work on expanding the organisation's market presence, both geographically and within existing markets by identify new market opportunities and develop strategies for market penetration.\n\n * Revenue Generation: Lead efforts to identify and capitalize on revenue streams, including fee-based services, licensing agreements, and partnerships, ensuring financial sustainability for LACNet.\n\n * Brand Management: Manage and enhance the organization's brand to create a positive brand image and ensure consistency in messaging across all marketing channels.\n\n * Communication and Messaging: craft the overall communication strategy for the organization, ensuring alignment with the brand identity and resonance with the target audience.\n\n * Sales and Business Development: oversee sales teams and involved in business development activities, such as, acquiring of new customers, expanding market share, and driving revenue from existing clients.\n\n * Customer Relationships, Acquisition and Retention: Develop and implement a robust strategy for building and managing relationships with key clients and partners, attracting new customers, and retaining existing ones. Leverage effective marketing campaigns to drive customer engagement and foster loyalty.\n\n * Communication and Advocacy: Represent LACNet in relevant forums, conferences, and industry events. Effectively communicate the value proposition of LACNet.\n\n\n\n\n\n \n\n\nCompetencies\n\n\nTechnical Competencies\n\n\n\n * Bachelor’s degree in Marketing, Business, Economics, Finance, or a related field.\n\n * Advanced degree or relevant certifications are a plus.\n\n * Proven expertise in occupying leading role within commercial or marketing positions.\n\n * Deep understanding of the Latin American and Caribbean business landscape.\n\n * Experience in successfully implementing and driving impactful commercial or marketing strategies.\n\n * Strong network in the blockchain, fintech, and sustainability ecosystems will be desirable.\n\n * Exceptional communication and negotiation skills.\n\n * Entrepreneurial mindset with a results-driven approach.\n\n\n\n\n\nLeadership Competencies\n\n\n\n * Strategic leadership with experience in developing and executing commercial or marketing strategies focused on achieving results and meeting objectives.\n\n * Experience in managing and leading teams, with the ability to motivate, train, and retain talent.\n\n * International experience, with previous experience in global organizations, international environments, and managing teams distributed across different geographic locations being desirable.\n\n * Desirable experience in introducing new technologies, processes, or solutions that have driven the success of previous organizations.\n\n\n\n\n\nOther Competencies:\n\n\n\n * Proficiency in both Spanish and English, both spoken and written, is required.\n\n * Postgraduate studies related areas to the position will be highly regarded.\n\n * Proven professional experience related to the position, with a minimum of 6 years.\n\n * Experience across various sectors, enabling a broader perspective and adaptability to different multi-sector environments.\n\n * Desirable knowledge of cutting-edge technologies, a track record of promoting technological innovation, and the ability to communicate effectively.\n\n * Desirable experience in digital transformation, adoption of new technologies, and promotion of innovation.\n\n * Experience or knowledge of Latin America and the Caribbean.\n\n * Strong interpersonal and effective communication skills.\n\n * Enthusiastic and motivated personality.\n\n * Ability to multitask effectively.\n\n * Creativity, passion, initiative, flexibility, enthusiasm, proactivity, and discretion.\n\n\n\n\n\n \n\n\nOpportunity summary:\n\n\n\n * \nContract Type: International Consulting\n\n * \nDuration: 12 months, scoped to renew if satisfactory performance.\n\n * \nWork Location: Remote, based on the consultant's place of residence.\n\n * \nWorking Hours and Time Zone: Washington D.C., USA (GMT-5), with a flexibility of +/- 2 hours.\n\n * \nTravel/Visits: Travel expenses deemed necessary for performing the duties will be reimbursed separately.\n\n\n\n\n\n \n\n\nCompensation & Package\n\n\n$96000 salary\n\n\nInterview Process\n\n\n1 Recruiter / HR Call\n\n\nIntroductory/Technical call with the team (30 minutes)\n\n\n2 Founder / CEO Interview\n\n\nFinal interview with the CEO (30 minutes) \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3, Mobile, Marketing, Sales and Non Tech jobs that are similar:\n\n $55,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide

\nCompany Overview\nFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. \n \nAs a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.\n\n\nFanatics Collectibles is searching for an Account Manager to help grow and develop our Hobby Shops business, a key pillar of our go to market model.  The Account Manager will report to the Director of Hobby Sales and will simultaneously own and/or engage with several high-impact initiatives. We are on the forefront of revolutionizing our B2B buying experience, this role can expect to 1) own the stewardship of existing and new hobby accounts, 2) be on the forefront of ‘Direct’ product sales strategy, and 3) be intimately involved in product operations to ensure accuracy, on-time fulfillment, and a positive consumer and shop experience. The ideal candidate is an excellent problem solver and communicator that should be able to easily move between strategic selling and operational execution.  Experience leveraging sales data and marketplace trends to develop selling narratives and programs will position this candidate to thrive in the role and grow our industry.\n \nCandidates with a passion for sports, culture, & entertainment will likely find themselves a strong cultural fit. We are open to remote candidates for this role, though some travel will be required.\n\n\n\nResponsibilities:\n* Maintain and grow existing relationships with accounts to further generate sales, optimize customer experience, and track business results\n* Manage multiple logistics tools (ordering, product release calendars, product sell sheets, account lists) to ensure accurate and timely execution of key programs\n* Support larger strategic initiatives to drive increased Hobby Direct sales by owning new account reviews, onboarding, and continuing to drive fulfillment activities\n* Build expertise in Fanatics Collectibles hobby products and be up to date on market trends and competitive dynamics impacting the industry\n* Collate & summarize business reports and create presentations to effectively communicate with a variety of audiences (peers, senior leaders and/or accounts) on high priority initiatives and programs\n* Collaborate with other business managers to scope projects, creatively solve problems, set attainable goals, and track / measure KPIs\n\n\n\nIdeal Candidate:\n* 5-7+ years of work experience, with 4-5+ years of experience in related sales operations positions, account management, and/or project coordination roles\n* Consumer packaged goods and/or retail management experience preferred\n* Knowledge of trading card environment, including direct sales and distributor environment is a significant advantage\n* Strong organizational skills and a demonstrated ability to prioritize, and remain flexible in high pressure dynamic situations\n* Must be detail oriented, highly organized, and maintain both a sense of urgency & good attitude in day-to-day operations and workflows\n* Sense of urgency, good attitude and work ethic, quick learner\n* Strong interpersonal and communication skills (written/oral) with proven ability to succeed in a team environment and work collaboratively with all internal stakeholders \n* Strong computer skills in Word, Excel, and PowerPoint essential; Access and Oracle ERP experience desirable\n\n\n\n\n$80,000 - $100,000 a yearThe salary range for this posting is $80,000 -  $100,000 which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.\n\nEnsure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address.  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers\n\n\nTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.\n\n\nFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.\n\n\nNOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior, Legal, Sales and Non Tech jobs that are similar:\n\n $45,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - USA

\nCompany Overview\n \nFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. \n \nAs a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.\n \n\n\nWe’re looking for a Program Manager -Chat Bot to leverage the power of an automation-first CX strategy and transform the way we engage and assist our customers.  The conversational chatbot is a cornerstone of our brand interactions, enabling us to offer instant engagement with FBG customers on the channels they prefer, at the time they prefer. This in turn allows our brand to talk more with FBG customers using a consistent brand voice, and drives business results.\n\n\nAs a Program Manager, you will use the bot to implement customer experiences designed to increase interaction volume and conversion rates across the end-to-end customer journey. This includes marketing, sales, support, and post-sales customer care. You will also be the voice of our customers within the company, looking for feedback and insights that can inspire new product features, improvements, and ideas.\n\n\n\nResponsibilities \n* Deliver a bot experience on our app, website and landing pages that is best of class\n* Deliver a bot experience that enables FBG customers to self-serve and automates complex and highly personalized actions\n* Work with the Support, Marketing, Product, and Product Marketing teams to expand the use cases for the chatbot across our customers' entire journey with our brand\n* Leverage data to make optimizations that will support customers better and drive better conversion rates at every stage of the marketing and sales funnel\n* Work with support, channel, and campaign managers to explore opportunities to deploy automated customer experience within new social channels\n* Report frequently on chatbot performance and understand levers to pull to optimize towards our goals\n* Demonstrate a desire to proactively help and serve internal/external customers meet their needs\n\n\n\nSkills and Qualifications \n* You have 2-3 years experience creating workflows and personalized experiences that are optimized for support and conversion \n* You have successfully implemented and managed customer-facing resources in the past, such as messaging, knowledge bases, and/or content strategy\n* You have experience in customer support roles\n* You are comfortable with building and customizing conversational experiences that reflect brand strategy and tone of voice\n* You have strong conversational writing and readability skills as they relate to creating personalized customer experiences\n* You understand the marketing funnel and are eager to learn more about demand generation focused marketing\n* You are comfortable with a metrics based orientation, and can analyze reports and identify actionable insights to drive new opportunities\n* You love to experiment and think outside of the box\n* You have experience documenting feedback that product teams can digest and action\n* You work well cross-functionally\n* Must be open to occasional travel \n\n\n\n\n\nEnsure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address (this includes @betfanatics.com).  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers\n\n\nTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.\n\n\nFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.\n\n\nNOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Marketing and Sales jobs that are similar:\n\n $67,500 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - USA