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Remote Python Magento Job in June 2019 at companies likePlatform.sh and posted 5 months ago

Remote Python Magento Job in June 2019 at companies likePlatform.sh and posted 5 months ago

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Platform.sh

Customer Success Engineer  


Platform.sh


customer success

git

php

python

customer success

git

php

python

5mo

Apply

As a  **Customer Success Engineer** you will be responsible to assess the nature of product or service issues and resolve support problems for customers and partners through support tickets, live chat, and occasional voice calls. Successful employees are willing to collaborate with other team members, able to meet deadlines, and excited to test new ideas, tools, and tactics. We are looking for motivators, go-getters, and ways to improve our processes, our products, and ourselves. As one of our Customer Success Engineers, you are our front line; when our customers think of how great Platform.sh is, they think of you.{linebreak}{linebreak}# Responsibilities{linebreak} **In a given day you might:**{linebreak}{linebreak}* Troubleshoot issues pertaining to the underlying infrastructure running customer applications.{linebreak}* Diagnose, debug, and document issues in both applications and systems.{linebreak}* Deploy and configure cloud infrastructure resources.{linebreak}* Troubleshoot, reproduce, and report bugs.{linebreak}* Become a product expert and work toward improving our customer facing documentation.{linebreak}* Participate in limited on-call shifts, providing timely responses to high priority tickets and incidents.{linebreak}* Work under limited supervision with considerable latitude for personal initiative.{linebreak}* Respond to customer inquiries through our ticketing solution, ZenDesk.{linebreak}* Participate in training teammates. {linebreak}{linebreak}# Requirements{linebreak}**Minimum Qualifications**{linebreak}{linebreak}* 3+ years combined of:{linebreak}* Web development using PHP, Python, Ruby, or Go.{linebreak}* Linux system administration.{linebreak}* Experience using git for version control.{linebreak}* Understanding of DNS as well as TLS and encryption.{linebreak}* Exceptional communication skills to provide clear and empathetic customer support.{linebreak}* This role is also open to those willing to work Saturdays and Sundays instead of the usual Mondays to Fridays. {linebreak}{linebreak}**Preferred Qualifications**{linebreak}{linebreak}* Experience with Magento, Symfony, TYPO3, and/or Drupal.{linebreak}* Understanding of CDNs or Varnish and web caching strategies.{linebreak}* Familiarity with IaaS solutions, such as AWS, Microsoft Azure, and Google Compute Engine.{linebreak}* Conversant in containerization technologies and techniques.{linebreak}* Knowledge of nginx, Galera, GlusterFS, and Puppet.{linebreak}* Sound Like a Good Fit? We’d love to talk to you!

See more jobs at Platform.sh

# How do you apply? **This is a remote job. Work from anywhere!**{linebreak}{linebreak}We are a worldwide distributed team and are looking for a candidate who can perform well working remotely. To be an effective performer as a CSE here at Platform.sh, you’ll need to be able to effectively collaborate across time zones while operating with a high level of independence and autonomy.{linebreak}{linebreak}**About Platform.sh**{linebreak}{linebreak}Platform.sh is an idea-to-cloud application platform that simplifies cloud infrastructures.{linebreak}{linebreak}We give developers the tools they need to experiment, innovate, get rapid feedback and deliver better-quality features with speed and confidence thanks to our unique rapid cloning technology.{linebreak}{linebreak}Platform.sh serves thousands of customers worldwide including The Financial Times, Gap, Magento Commerce, Orange, Hachette, Ikea, Stanford University, Harvard University and The British Council.{linebreak}{linebreak}We want people who are passionate, open, multicultural, friendly, humble and smart to join us and help this fast-growing, award-winning company to revolutionize the tech industry.
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Platform.sh

DevOps / SRE


Platform.sh


docker

aws

python

magento

docker

aws

python

magento

10mo

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Stats (beta): πŸ‘ 520 views,✍️ 0 applied (0%)
MissionΒ {linebreak}{linebreak}To reinforce our technical prowess, we are looking to grow our operations team. If you’re looking for an exciting, high-growth opportunity with an award-winning, cutting-edge company, this could be just the job for you{linebreak}{linebreak}For its PaaS solution https://platform.sh is looking for an Operations and Service Reliability Engineer with a taste for Python and Go, great Linux system understanding, and a real hunger for the challenges of building robust, distributed systems.{linebreak}{linebreak}Platform.sh is a PaaS shrouded in a lot of black magic (we can consistently clone a whole running cluster, with its state, databases, indexes in a matter of seconds). We want to get this down to the hundreds of milliseconds domain. Interested? There is more...{linebreak}{linebreak}Our external API is pure Hypermedia REST + oAuth on top of Pyramid. It mechanizes the Git layer and needs more features.{linebreak}{linebreak}We can consistently generate from the same manifest a Docker container, an LXC one, or VM disk images (AWS, Azure, OpenStack), we want more targets.{linebreak}{linebreak}We probably have the highest industry container density. We need to get it higher.{linebreak}{linebreak}We support any Python, Ruby, NodeJS or PHP, Java and .NET, time to roll-out Elixir, of course, Elixir (and Rust. We need Rust).{linebreak}{linebreak}We need to have more auto-healing on the high-availability clusters. We need more performance out of our multi-protocol ssh proxy. We need work on our Ceph Implementation. We need to get the Debian package generation streamlined and faster. We need… great ideas on how to make Platform.sh even better.{linebreak}{linebreak}{linebreak}About Platform.shΒ {linebreak}{linebreak}Platform.sh is an idea-to-cloud application platform that simplifies cloud infrastructures.{linebreak}{linebreak}We give developers the tools they need to experiment, innovate, get rapid feedback and deliver better-quality features with speed and confidence thanks to our unique rapid cloning technology.{linebreak}{linebreak}Platform.sh serves thousands of customers worldwide including The Financial Times, Gap, Magento Commerce, Orange, Hachette, Ikea, Stanford University, Harvard University, The British Council, and Lufthansa.{linebreak}{linebreak}We want people who are passionate, open, multicultural, friendly, humble and smart to join us and help this fast-growing, award-winning company to revolutionize the tech industry.{linebreak}{linebreak}# Responsibilities{linebreak} Directly reporting to our VP of Infrastructure and in close interaction with our Engineering and Customer Support teams, you will be responsible for:{linebreak}{linebreak}* cloud operations: configure clusters, deploy stuff, follow-up on alerts, help customer support debug issues.{linebreak}* automating all of the above so they can instead drink margaritas (or non-alcoholic beverages, of course){linebreak}* creating systems, tools & processes that will enhance our support and operations efficiency{linebreak}* improving service quality, discipline and reliability throughout lifecycle{linebreak}* monitoring operating objectives, streamline and automate intervention{linebreak}* continuous learning from Operations experience, modeled as software{linebreak} {linebreak}{linebreak}# Requirements{linebreak}The ideal candidate:{linebreak}{linebreak}has proven successful experience in an operations role,{linebreak}has demonstrated the ability to successfully manage cloud-based infrastructure for a fast growing organization{linebreak}has experience with containerization technologies{linebreak}has had exposure to cloud services (AWS){linebreak}understands how an OS works, knows networking, how git works, and the constraints of a distributed system{linebreak}Puppet experience{linebreak}is proficient in Python (Golang a plus){linebreak}{linebreak}Nice to have :{linebreak}{linebreak}knowledge of Magento Ecommerce, Symfony, Drupal, eZ Platform, or Typo3{linebreak}relational database skills{linebreak}public speaking experience{linebreak}ability to kick ass in Chess{linebreak}proficiency in Rust grants you bonus points{linebreak}Note: We don't like stress, so we build everything to be robust and resiliant, but stuff does break. This is a role with on-call duties. If page-duty fills you with dread... well, this might not be a fit.

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πŸ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.