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EMEA: This position is for applicants based in timezones UTC+6 to UTC-1\n\nAs a Cloud Support Engineer you will be responsible for assessing the nature of product or service issues and resolving support problems for customers and partners through support tickets, live chat, and occasional voice calls. Don’t let the word β€œSupport” fool you - this is not a typical call center role. Our customers are technically sophisticated and once a question gets to us search engines have failed to provide an answer. On any given day, you’ll be applying your knowledge of Linux with technologies like MySQL, DNS, CDNs, SSL, Redis, various programming languages, replication, integration with other systems and much more. Expect to learn something new every day.\n\nSuccessful employees will collaborate with other team members, meet deadlines and test new ideas, tools, and tactics. We are looking for motivators and go-getters who will improve our processes, our products and ourselves. As one of our Cloud Support Engineers, you are our front line; when our customers think of how great is, they think of you.\n\nIn a given day you might:\nTroubleshoot issues pertaining to the underlying infrastructure running customer applications.\nDiagnose, debug and document issues in both applications and systems.\nDeploy and configure cloud infrastructure resources.\nTroubleshoot, reproduce and report bugs.\nBecome a product expert and work toward improving our customer facing documentation.\nParticipate in limited on-call shifts, providing timely responses to high priority tickets and incidents.\nWork under limited supervision with considerable latitude for personal initiative.\nRespond to customer inquiries through our ticketing solution, ZenDesk.\nParticipate in training teammates.\n \n\nQualifications\n3+ years combined of:\nLinux system administration.\nWeb development using PHP, Python, Ruby or Go. (However, this is not primarily a programming job.)\nExperience using git\nManaging DNS\nFunctional knowledge of TLS and encryption.\nDemonstrating exceptional communication skills to provide clear and empathetic customer support.\n \nThis is a remote job. Work from anywhere!\n\nWe are a worldwide distributed team and are looking for a candidate who can perform well working remotely. To be an effective performer as a CSE here at, you’ll need to be able to effectively collaborate across time zones while operating with a high level of independence and autonomy.\n\n#Location\n🌏 Worldwide

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software engineering





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**Description**\n\nSemaphore is a leader in hosted continuous integration and deployment, with over 30,000 developers relying on Semaphore to test and deploy their code. Our mission is to help teams ship their software faster and with more confidence by providing a robust and scalable platform for software delivery.\n\nOur platform provides continuous delivery services for all mainstream programming languages as well as native support for building and shipping Docker containers. We aim to deliver the easiest to use and fastest CI/CD service. We work in small and highly effective teams, so every team member is vital to the success of the company.\n\nWe're looking for collaborative, detail-oriented people who are ready for a challenge. In this role, you'll have the opportunity to take significant ownership of technical projects that will drive the success of the overall business. A strong candidate will bring solid product and technical acumen, combined with the ability to move fast (and fix things).\n\nWe are passionate about providing a remote, flexible and supportive work culture. Collaboration is in our DNA.\n\n**Examples of problems you'll be solving**\n\n* Implementing new Semaphore features\n* Improving the internal and external APIs of Semaphore\n* Automating the release process, monitoring, and solving scalability issues\n* Contributing to and collaborating on Open Source software\n* Optimizing performance and scalability of Semaphore\n* Researching implementation strategies for new features\n\n** Qualifications**\n\n* You have 3+ years of professional experience\n* You have experience with shipping services into production and maintaining their quality\n* You have experience with developing database-backed web applications.\n* You are proficient in one or more high-level languages\n* You are willing to master Elixir and/or Golang, our primary languages for writing Semaphore\n* You can apply TDD/BDD practices for implementing new features\n* You care about building maintainable, efficient, clean code\n* You are comfortable with Linux and the command line. You can automate processes with Bash\n* You are self-managed and capable of making effective decisions\n* You are able to take responsibility for projects end-to-end from idea to completion\n* You speak and write well. Our team is distributed, so we’re extra mindful about communication\n\n**Benefits**\n\n* The impact of working on a product that's competing on a global market\n* Join a small team of around 20 full-time people who love what they do\n* A healthy 40-hour work week, a friendly and supportive work environment\n* Competitive salary\n* Company retreats\n* Space to learn continuously and choose the tools and equipment for your job\n* Paid trips to conferences and books of your choice\n* Interact with developers that use Semaphore and talk about the latest and greatest way to develop and ship software\n* Paid membership at a fitness club of your choice \n\nSemaphore is an equal opportunity employer. Consistent with our mission of serving a diverse and global audience, we value a diverse workforce and inclusive culture, which reflects that. We encourage applications from all qualified individuals without regard to race, colour, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.\n \n\n#Location\nπŸ‡ͺπŸ‡Ί EU-only

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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.







This job post is closed and the position is probably filled. Please do not apply. is building an end-to-end platform that brings fast, secure and regulatory compliant AI deployment to our customers' doorstep.\n\nWe are currently looking to grow our team with Golang engineers with a focus on back-end development. As a Golang developer you will play an important role in building out the foundation of this new platform.\n\nYou get:\n\n* the opportunity to work on a state-of-the-art Golang-based stack\n* the possibility to work from anywhere\n* the satisfaction of working on a technically-challenging (B2B) product\n* a no-nonsense work environment with passionate and smart colleagues\n* a unique opportunity to be an important contributor in a fast-growing, ambitious startup\n\nYou:\n\n* are a technical allrounder with a sound knowledge of Golang, cloud services or a strong proven ability to rapidly pick up new languages/framework\n* believe in the Twelve-Factor App principles\n* are familiar with the principles of machine learning\n* keep close track of technical developments and know your way around the open source community\n* like to share your technical know-how with colleagues and clients\n* are fluent in English\n* are located in Belgium πŸ‡§πŸ‡ͺ\n* A sound knowledge of either Python, Scala or R is a big plus. \n\nSounds awesome? Then apply now!\n\n#Location\nBelgium

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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.