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Empire Flippers

 This job is getting a pretty high amount of applications right now (17% of viewers clicked Apply)

verified closed
🌏 Worldwide

customer service

 
This job post is closed and the position is probably filled. Please do not apply.
The Migration Advisor role is vital to the success of our company.\nSince this role will have you speaking to buyers and sellers around the world, it can be a bit stressful here and there. You will need to work weird hours sometimes to make sure you can get on the phone with sellers in different time zones. You will also need to be extremely detail-oriented to make sure that processes are followed to a tee.\nNot all buyers and sellers are familiar with the technical aspects of migrating a business; you will need to guide them through the process in a clear and logical manner, ensuring all parties know what’s going on.\nOf course, as in any role, sometimes things may not go quite to plan. It’s at this point that your role becomes most critical; you’ll need to calmly troubleshoot issues and make buyers and sellers feel that we have things in hand.\nYou will drive all of our migrations through a multi-step migration process. We are constantly refining this process to make the transfer as seamless as possible and ensure that we are in-line with any updates to program terms and conditions. As you become more seasoned, you will be tasked with improving this migration process.\nWe will train you on how to use the various tools we use to migrate businesses. You’ll also be digging into the backend of websites and learning about the various technical aspects of moving a site.\nWhile you don’t have to be a β€œtechie,” having the capacity to learn the technical nuances of the process is a must.\nYou’ll also be exposed to contracts and purchase agreements for multi-million dollar deals. It will be your job to ensure that the migration is conducted in line with the contract.\nFinally, on the rare occasion that some form of renegotiation is required during the migration, you’ll run point on that, helping buyers and sellers to reach a point that works for all parties.\nWhat Skills Do I Need?\nWe believe in hiring people that are a good fit for us culturally. A good fit is actually more important to us than the skill sets since we will teach you everything you need to know.\nWhile no previous work experience is required, having a background in customer service and/or some kind of technical chops is helpful. Plus, there are some qualities that will go a long way in helping you succeed in this position, such as:\nYou need to be detail-oriented. Migration is a meticulous job. You will be closely following our tried and tested processes and it’s vital that steps are followed closely and accurately.\nYou need to be a team player. The migration team regularly interact with other areas of the business. You’ll be working closely with our sales team to ensure a smooth customer transition when a deal is done. You’ll give feedback to our vetting department on processes tweaks they can make to make your life easier. You need to be good at communicating your thoughts and getting buy-in from colleagues.\nYou’re good at defusing problems. Buying and selling a business is an intimate process. There will almost always be obstacles and challenges for you to help both parties overcome. You’ll need to approach problems in a fair and constructive manner, keeping buyers and sellers calm and giving them confidence that you’ve got their back.\nYou’re not afraid of getting on the phone. The migration position will require you to get on the phone a lot with buyers and sellers. Your phone communication needs to be spot-on and you have to be comfortable making those calls to get all the information we need from the buyer and seller.\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

Empire Flippers

 This job is getting a pretty high amount of applications right now (15% of viewers clicked Apply)

verified closed
🌏 Worldwide

customer support

 

customer service

 

non tech

This job post is closed and the position is probably filled. Please do not apply.
When you first come on board as a Customer Advisor, you will start learning more about our business before jumping into the job. You will be introduced to daily customer service tasks that support our Empire Flippers team. You will become well versed in our phone processes, from how our inbound system works all the way up to speaking to customers and communicating via online chat to give a great impression of Empire Flippers to anyone who makes contact via the site chat function.\nYou might be wondering, though … what will your daily work routine look like once you’re up and going?\nHere is a list of daily tasks we’ll expect from you (though this isn’t an exhaustive list and could change):\nProvide chat support coverage M-F - two shifts to be filled:\n8am - 5pm EST or 5pm - 2am EST\nHandle outbound calls. This may include discussions with potential buyers or sellers who want to understand how our process works.\nIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.\nProperly handle escalating unresolved queries to the next level of support.\nBuild sustainable relationships and engage customers by taking the extra mile.\nCreate tickets and provide general support work in Zendesk as needed.\nUpdate customer data and produce activity reports as needed.\nPreserve and grow knowledge of Customer Advisor procedures, recommending process modifications or improvements as needed.\nCommunicate with colleagues via Slack messaging application.\nAttend weekly team calls via Zoom.\nReview documents sent by customers.\nOther duties as assigned.\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

Lionbridge AI


closed
Usa

research

 

music

 

video

This job post is closed and the position is probably filled. Please do not apply.
**About Lionbridge AI  **\n\nLionbridge has been a leader in providing training data for over 20 years. We partner with the world's most innovative companies to develop and improve their AI powered products. Whether it’s improving the relevance of search engines or training digital assistants to understand more languages and dialects, our teams help break machine-learning barriers and build human-learning bridges around the world -- and you can be part of it. Headquartered in the United States, with hubs in Ireland, Finland, India, and Japan. Lionbridge offers flexible opportunities with competitive rates across the globe. Learn more at Lionbridge.com \n\nAre you looking for an opportunity to join one of America’s top 100 most trusted Companies while also supplementing your income from the comfort of your home? Then why not join Lionbridge as a part-time Independent Contractor. We are currently recruiting for the role of Media Search Analyst in the United States.\nThe position will allow you to work from home on a flexible schedule of up to 20 hours per week completing tasks in a web-based evaluation tool. \n\n**What does the job involve?**\n* Evaluation of many different task types including Music and Video judgements across media domains\n* Research using online tools to determine and judge the intent and accuracy of queries\n* Applying market knowledge with provided guidelines to judge the relevance and intent of task information for your market \n* Familiarity with current Music and Video trends\n* Strong attention to detail, analytical skills and excellent communication are essential\n* Ability to work independently and flexibility to new techniques/processes\n* Preferred level of education/certification - High School degree or higher\n* Further opportunities may arise to contribute to other tasks on a freelance basis\n\n**What are the main requirements for the job?**\n* Fluency in English is essential\n* You must be living in the United States for the last 1 consecutive year\n* You must be a Music and/or Video enthusiast\n* Pass online evaluations to demonstrate capability of reading and applying the guidelines\n* Experience/know-how of Apple products mandatory\n* Your email address must have an associated Apple ID\n* A keen interest in Internet research \n* Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense\n\n\n\n\n\n#Location\nUsa


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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