Remote Online Business Jobs Open Startup
RSS
API
Global PayrollPost a job

find a remote job
work from anywhere

Browse 2 Remote Online Business Jobs in September 2020 at companies like Empire Flippers and working as a UX Specialist or Chat Specialist. Last post

Browse 2 Remote Online Business Jobs in September 2020 at companies like Empire Flippers and working as a UX Specialist or Chat Specialist. Last post

Global PayrollPost a job

Get a  email of all new remote Online Business jobs

Subscribe
×

  Jobs

  People

👉 Hiring for a remote Online Business position?

Post a job
on the 🏆 #1 remote jobs board

Empire Flippers

 

Chat Specialist

verified
🌏 Worldwide

Chat Specialist  


Empire Flippers

🌏 Worldwide

customer service

 

phone support

 

chat

 

online business

 

customer service

 

phone support

 

chat

 

online business

 
This job post is closed and the position is probably filled. Please do not apply.
We believe in hiring people who are a good fit with us culturally. We want people who are hungry to learn, but also people that will be fun to work with. It’s important to keep in mind that we are all remote workers. This means that you would need to be comfortable working alone, while knowing you have support from coworkers who are just a Slack message or phone call away. \n\nWhen you first come on board as a Chat Specialist, you will start learning more about our business before jumping into the job. You will be introduced to daily customer service tasks that support our Empire Flippers team. You will become well-versed in our phone processes, from how our outbound system works all the way up to speaking to customers and communicating via online chat to give a great impression of Empire Flippers to anyone who makes contact via the site chat function. \n\n# Responsibilities\n While helping people should be your #1 priority, here is a list of daily tasks we’ll expect from you (though this isn’t an exhaustive list and could change):\n\nProvide first-level chat support M-F, 7 am to 10 pm EST. \nHandle outbound calls on the main telephone line. This may include discussions with potential buyers or sellers who want to understand how our process works. \nIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.\nProperly handle escalating unresolved queries to the next level of support.\nBuild sustainable relationships and engage customers by taking the extra mile.\nCreate tickets and provide general support work in Zendesk as needed.\nUpdate customer data and produce activity reports as needed.\nPreserve and grow knowledge of chat service procedures, recommending process modifications or improvements as needed.\nCommunicate with colleagues via Slack messaging application.\nAttend weekly team calls via Zoom.\nOther duties as assigned. \n\n# Requirements\nWhile cultural fit is imperative, that doesn’t mean we aren’t looking for a certain kind of skill set:\n\nProficiency in English is a must.\nYou are customer service focused.\nYou must have strong phone and verbal communication skills along with active listening.\nYou are a quick-learner, dependable, with strong attention to detail.\nYou’re able to multitask and meet deadlines.\nYou can work on a flexible schedule.\nYou are proficient with Google Suite, Slack, Skype and Zoom.\nYou’re able to closely follow processes.\nYou’re not afraid to ask questions whenever you’re unsure about how to proceed.\n\n#Location\n🌏 Worldwide


See more jobs at Empire Flippers

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.

Empire Flippers


UX Specialist

verified

UX Specialist


Empire Flippers


ux

 

remote

 

design

 

tech

 

ux

 

remote

 

design

 

tech

 
This job post is closed and the position is probably filled. Please do not apply.
We are looking for a super creative person to come on-board with our engineering department to work in the position of UX specialist. You’ll lead the creative thinking side of the engineering team in almost full autonomy, working alongside the VP of Engineering James Andrews and the CEO Joe Magnotti.\n**Only applicants that apply at: https://empireflippers.com/career/ux-specialist/ will be considered**\nThis is a huge opportunity for you to work with one of the fastest-growing companies in the U.S. and learn the ins and outs of the online business world. Over the last couple of years, our company has seen explosive growth—and there is no sign of it slowing down. In order to keep hitting our goals, including our 2018 goal of $40 million-worth of businesses sold, we need to expand our horizons and improve our customer experience to a point that makes us the de-facto standard for buying and selling online businesses. Your work will help propel the industry forward to new levels not seen before and you’ll be gracefully rewarded for doing so.\nThe UX specialist role is vital to the success of our company.\nYou’ll be the first UX specialist hire – which means a lot of responsibility on your part. You’ll take the lead in designing slick user interfaces to address our business needs. You’ll guide and advise us on how to solve customer experience problems in almost every department – be it vetting, customer support, sales and migrations.\nYou may also assist within our marketing team from time to time, offering them your experience, knowledge and coming up with designs.\nYou’ll be a key asset to our engineers, responsible for coming up with product designs and assisting them with implementation.\nThe feature set will have already been decided on – it’s your responsibility to decide on what they look like, to explain to us the common traps and pitfalls when implementing such features and how we can merge your designs with the features that in the end provide a flawless customer experience.\nUltimately you will be responsible for ensuring customers are happy with their experience, but you will be able to lean on our years of experience to shortcut your learning curve and make sure our customers leave happy with our process.\nMore info and to apply at: https://empireflippers.com/career/ux-specialist/


See more jobs at Empire Flippers

Visit Empire Flippers's website

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
FeedbackIf you find a bug, or have feedback, write it here. Please no job applications in here, click Apply instead! If you want to advertise, we do not do CPA/aff/perf ads ever.Thanks for the message! We will get back to you soon.

[Spam check] What is the name of Elon Musk's company going to Mars?

Send feedback