Rev.com is hiring a Remote Customer Support Representative
\nHow will this role will Serve, Own and Grow at Rev: \n\nDo you want to work at a high-growth company where your impact is seen and rewarded? Are you looking for the autonomy to do your best work? At Rev, we value service, ownership and growth. Rev is a dynamic and innovative AI transcription company committed to understanding the human voice. \n\nAs a member of the Customer Support Team, you will be responsible for: answering phone calls, taking chats and responding to emails. This role will report to a Customer Support Manager. \n\nPlease note at this time we are only seeking full-time positions – you must be able to work 40 hours per week and specific shift availability in the evenings including (12:00pm-9pm central time). \n\nResponsibilities:\n\n\n* Skillfully communicating with customers while providing an unrivaled experience through phone, chat and email\n\n* Work seamlessly across all Rev services to resolve issues large and small\n\n* Review and process incoming orders for our various service offerings\n\n* Collaborate with the support team while maintaining our core values and meeting goals\n\n* Promote a helpful, happy attitude with both customers and your team members\n\n\n\n\nQualifications:\n\n\n1+ years sales and/or customer support experience\n\nYou are tech-savvy. You are the person your family calls for help when their computer goes wonky and you do so with patience and compassion. You can easily troubleshoot basic issues.\n\nYou have excellent written communication skills. When you write, words flow like butter and people are impressed by your well-thought-out prose.\n\nYou have rare people skills which allow you to get out in front of problems and proactively help with potential troubles.\n\n\n\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:\n\n
$50,000 — $81,250/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Lessen is hiring a Remote Sales Director Multifamily
\nLessen is one of the fastest growing companies in the real estate services industry. Our proprietary technology platform provides clients with portfolio dashboards, the ability to review and approve project estimates, check in on project progress in real time and pay vendors all in one place! But we aren’t just a tech company. We are also a property service delivery company offering renovations, turns and maintenance to residential and commercial clients. Lessen recently acquired SMS Assist, an industry-leading facilities maintenance technology and delivery company. The new combined national footprint will serve more than 250,000 properties, facilitate approximately 2.5 million repair and maintenance orders, and complete nearly 20,000 renovation and turn projects per year. Lessen has quickly evolved from exciting startup to valued partner, delivering scalable and turnkey property services to our clients.\n\n\nWe are looking for a highly motivated and experienced Sales Director to join our team and help us grow our property services business in the multifamily vertical. The ideal candidate will have a proven track record of success in developing and closing new business, as well as a deep understanding and experience selling into the multifamily industry.\n\n\nThis is an individual contributor role, must have experience in the Multifamily Residential industry.\n\n\n\nWhat You'll Do:\n* You will be interacting, influencing, and developing relationships with managers, mid-level management and the C-suite, to drive their operational transformation strategy with market-leading operators of multifamily assets.\n* Work inter-departmentally to develop and execute detailed account plans/strategies to secure new logo customers.\n* Maintain hyper focus on identifying pain and develop a business-orient point of view that compels action.\n* Continuously “connect the dots” within your account base to create executive alignments and develop broad relationships and engagement across targeted teams and leadership.\n* Dedication to consistent pipeline generation and development\n* Exceed sales goals on a quarterly basis.\n* Follow up with all clients and prospects in a timely manner and communicate effectively through all phases to close deals consistently.\n* Disciplined data hygiene: consistent and timely documentation of sales details, pipeline and forecast in Salesforce.\n* Identify and develop a strong ecosystem of relationships to expand market coverage, awareness and penetration within industry sector.\n* Deliver a consultative customer experience by identifying pain or opportunity in an existing process and demonstrating partnership alignment that translates into a compelling business-oriented outcome and impact.\n* End-to-end complex deal management and execution that enables success for both internal and external teams.\n* Plan and lead exceptional presentations that result in a strong and clear understanding of how complex features and functionality drive a direct impact.\n* Develop a deep understanding of each account's unique business and alternative options to effectively structure account strategies to support a Funnel win.\n* Domestic travel required up to 25%.\n\n\n\nYou Should Have:\n* Bachelor’s degree preferred.\n* At least 10 years of business development experience and a minimum of 5 years of complex sales to executives in large organizations, ideally in technology or services required.\n* At least 5 years of sales experience within the Multifamily industry.\n* Strong negotiation skills including contract language, legal requirements, and financial terms.\n* Strong business development process and sales pipeline orientation, including effective use of CRM systems such as Salesforce.com.\n* Basic knowledge of sales process, methodology and data required.\n* Experience closing complicated solutions to senior operational stakeholders within the multifamily industry.\n\n\n\n\n\n#IND1\n\n\nWhy Lessen:\n· Competitive compensation\n· Dental, Vision, Life, Disability options\n· 401K retirement savings plan\n· Paid vacation, federal and floating holidays\n· Maternity/Paternity Pay\n· Career advancement opportunities\n· All the tools you’ll need to be successful\n\n\nLessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel, Senior, Legal, Sales and Non Tech jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nScottsdale, AZ
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Plaid is hiring a Remote Risk Analyst Customer Oversight
\nAt Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. #LI-Remote\n\n\nAt Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. #LI-Remote\n\n\nThe Risk Team at Plaid is a cross-functional team whose responsibility is to enable the business by mitigating risks and maintaining controls that ensure trust in the platform. Plaid sits in the middle of the fintech ecosystem, and we’re the gateway used by our customers to build, launch, and scale FinTech applications. In this role, you’ll be responsible for supporting Plaid’s Customer Oversight risk management activities from security, regulatory, and reputational perspectives. You’ll primarily be responsible for customer onboarding and ongoing monitoring, and you’ll work closely with our GTM, Security Engineering, Legal, and Financial Access teams to ensure trust in the platform and protect the ecosystem.\n\n\n\nResponsibilities\n* Being part of a highly evolving cross functional team in a rapidly growing organization.\n* Having a significant impact on the future of financial services.\n* Conducting and managing compliance reviews and risk analyses of prospective customers as they come through the Sales pipeline.\n* Building, automating, scaling, and improving operational workflows and processesPerforming periodic reviews of client accounts as required by the onboarding policies.\n* Being a key resource in developing and implementing the internal policies and procedures required of a rapidly-evolving risk management function.\n* Learning about and operationalizing relevant regulatory requirements in new jurisdictions to support Plaid’s international expansion.\n* Articulate complex and nuanced compliance requirements into understandable concepts both internally and externally.\n* Support the broader team to operationalize relevant regulatory and legal requirements.\n* Support inbound assessments and audit engagements.\n\n\n\nQualifications:\n* 2+ years of relevant compliance, risk, or operational experience with a specific focus on financial services. Fintech experience strongly preferred.\n* Desire to learn relevant laws and regulatory requirements; experience with KYC/BSA/AML FCRA, GLBA, UDAAP, PSD2 or GDPR requirements is preferredIdeal candidate is positive, collaborative, organized, focused, and a self-starter.\n* Strong familiarity with financial services and high technology verticals.\n* Being understanding and empathetic to the challenges of early stage companies.\n* Strategic decision-maker that can help shape a global Risk function.\n* Willingness to roll up your sleeves; you’ll wear many hats and will have to balance cross-functional projects with different stakeholders in a wide variety of roles.\n* Intellectual honesty and humility; you should be willing to admit when you don’t know something and should have the discernibility to escalate urgent issues when necessary\n\n\n\n\n$99,360 - $125,280 a yearTarget base salary for this role is between $99,360 and $125,280 per year. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.\n\n\n\nOur mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!\n\n\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected].\n\n\nPlease review our Candidate Privacy Notice here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Legal, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout the Internship\n\nLogicGate’s Internship Program is designed and tailored for college students/recent grads from various disciplines to gain real world work experience in a fast-paced, high growth, open and diverse environment. This program will give you exposure to leading edge technology, provide valuable work experience, career coaching, and mentorship. From the time an application is submitted, to the end of the summer internship, students will be supported to learn and grow their strengths, abilities, and potential.\n\nProgram Details:\n\n\n* 10 weeks internship starting on June 3rd, 2023 through mid/late August 2024, exact end date would depend upon your school schedule\n\n* Receive hourly pay of $28 / per hour \n\n* Chicago based individuals are welcome to come to the office and have opportunities to connect with your Team and other workgroups\n\n* Gain meaningful work experience in field of study, participate in special projects, social events, and more!\n\n* Assigned to a mentor to guide you throughout your internship and beyond!\n\n\n\n\nProgram Eligibility:\n\n\n* You are enrolled full time in an accredited college or university as a Junior or Senior or have recently graduated.\n\n* Are available to work 40 hours per week during the summer\n\n* This position is not eligible for sponsorship \n\n\n\n\nThis is a great opportunity for a rising senior to gain exposure and hands-on experience in a high-growth startup environment. You’ll be a great fit if you enjoy cross-functional collaboration and are excited to build strong partnerships with engineering, UI/UX design, marketing, customer success, and leadership to deliver value to our customers.\n\nHow you’ll spend your time:\n\n\n* Virtual events planning: work with Marketing and Sales teams to bring unique and valuable virtual event experiences to our customers and future customers\n\n* Reporting and analytics: work with our operations teams to make sure we’re creating the best campaigns and the highest quality demand\n\n* Customer advocacy: help source customer quotes, testimonials, and value metrics to build out voice of customer database \n\n* Customer Lifecycle: partner with Marketing, Sales, and Customer Success to identify areas and build upon customer nurture programs for various segments to support customer engagement, awareness and satisfaction \n\n* Demand Generation and Integrated Campaigns: support all key areas of demand gen and campaign planning, from ideation to reporting \n\n* Community: help create content and drive engagement within LogicGate’s customer-only community \n\n\n\n\n We get excited about you if you:\n\n\n* Working towards a Bachelor's in Marketing with a planned graduation of Spring 2024 or have recently graduated.\n\n* Cumulative 3.0 GPA in good academic standing\n\n* Problem solving with empathy, combined with knowledge of user experience best practices and logic.\n\n* You are a strong communicator and believe in open collaboration in teamwork.\n\n* You care deeply about getting the details right in order to ship a great product.\n\n* You are driven by the needs of our users balanced by the goals of business when planning and executing projects.\n\n* You are enthusiastic about untangling complex problems and turning them into simple, impactful solutions.\n\n* You have a love for learning and exercising curiosity.\n\n* Experience with MarTech such as Salesforce and Salesforce Marketing Cloud are a plus!\n\n\n\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Senior, Junior, Marketing, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Motive is hiring a Remote Global Account Manager Enterprise Sales
Global Account Manager, Enterprise Sales\nRemote - United States \n \nAbout the role: \nAs the Global Account Manager of Enterprise Sales at Motive, you are responsible for developing and closing business with some of Motive’s largest accounts. You will own the end-to-end relationship with the parent account, while overseeing all sales into their contractor or franchise network. We are seizing the opportunity created by our strong product positioning and pushing up market. You will lead the charge, selling the value of our products and the business outcomes that can be achieved in partnership with Motive.Our Global Account Manager will primarily focus on a single account that operates using both a company owned fleet and a large network of independent contractors. They will lead a team of account executives selling into the long-tail of the contractor network, while building corporate level relationships and managing the pre and post sale operational complexities of the parent account. Because of the collaborative nature of our Go-to-Market team, a win-as-a-team mentality is a must. In this high-energy role, you should be comfortable working in a fast-paced environment with high standards of quality.\n \nWhat you'll do:\n\nLead a world-class team of Account Executives that you’ll partner with on prospecting strategy, account planning, pipeline reviews, achieving revenue targets\n\nIndirectly oversee a cross-functional team of support resources to drive and optimize both pre and post-sale activities. Support teams include Business Operations, Customer Success, Sales Engineering and Marketing, among others.\n\nDevelop champions within the partner both at the corporate level and among independent contractors to ensure that we are set up for success to grow contractual-based business\n\nTrack progress and success of your team against various primary KPIs, coaching and enabling their success across short and long-term goals\n\nCultivate a culture of high-performance and accountability\n\nPartner with our Sales Enablement team ad-hoc and on more formal Account Executive training and coaching programs to ensure consistency and effectiveness across the organization, and more specifically within your team\n\nEnsure use of CRM and other operational tools, processes, and best practices in pipeline planning, forecasting, and sales execution\n\nConstantly study and deepen understanding of market trends to enable consultative insights with the partner\n\nDevelop a deep understanding of our technology platform and operations, using that understanding and market input to bring back iterations to our business\n\nResolve problems, including identifying issues, thinking critically to determine the optimal course of action, and implementing best available solutions\n\n\n\nAbout you:\n\nYou have deep Enterprise sales experience partnering with F500 or F1000 clients\n\n\n\n\n8-10 years of SaaS or industry relevant Enterprise field sales experience required\n\n6+ years of managing a team of cross-functional stakeholders\n\nTelematics, SaaS, and Logistics experience a plus\n\n\n\n\nAbility to lead and motivate others to action, including best-in-class customer skills communication, empathy, and integrity\n\nA people-based mindset, with a passion for coaching and developing sales talent at all levels and a history of developing great sales cultures\n\nYou have an ability to build rapport with C-suite & executive decision-makers, influencing outcomes through both an understanding of the customer’s business and the unique solutions that Motive can deliver\n\nAbility to collaborate with internal cross-functional partners across Sales Development, Sales Engineering, Product, Marketing, Customer Success, Legal and Sales Ops\n\nExperience with Salesforce or other CRM and sales technologies and best practices enabling your team to forecast, manage their pipeline and accelerate wins\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Legal, Sales and Non Tech jobs that are similar:\n\n
$55,000 — $127,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Gusto, Inc. is hiring a Remote Customer Success Manager
\nAbout Customer Success\n\nThe Customer Success team focuses on supporting our current customers as their businesses grow and their needs change. We do this through proactive outreach to our customers during key moments in their lifecycle to drive more adoption and longer lifetimes with Gusto.\n\nWe are looking for a CSM to join our Customer Success team at Gusto. You will work with our existing customers to drive customer education and feature adoption, integrations with our partners, maintain customer satisfaction, and increase retention. You will rapidly test hypotheses that will help develop and create processes for our growing team. Together we help solve our customers’ pain points by educating our current customers about the full value Gusto brings to small businesses. Our customers’ success is Gusto’s success. \n\nHere’s what you’ll do day-to-day:\n\n\n* Proactive outreach to current customers through outbound calls and email communication in the moments that matter. This might be a touchpoint in a customer’s first 90 days with Gusto, or a call to educate them on features they might not know about.\n\n\n\n\n\n* Use your deep Gusto product knowledge and Sandler skills to help our current customers adopt the features they need to support their business needs\n\n* Gather and share insights from your calls: What are some themes we’re hearing from our customers? What can we learn? What can we do better?\n\n* Represent the voice of the customer! You will fuel the feedback engine to inform our sales processes, our product roadmap, and help shape Gusto to be the product of our customers’ dreams.\n\n* Use your communication and partnership skills to educate cross functional stakeholders and compel action\n\n\n\n\nHere’s what we're looking for:\n\n\n* 2-4 years experience in high-volume customer facing roles (Customer Care, Customer Success, Account Manager, Sales Development Representative), preferably in the tech industry.\n\n* Outbound calling experience highly preferred \n\n* Passionate about helping small business owners achieve more success through empathetic and consultative conversations.\n\n* Comfort with ambiguity and willingness to experiment as we continue to build this team\n\n* Exceptional communication skills with the ability to explain complex topics like payroll and R&D tax credits in an easy-to-understand way.\n\n* Analytic and strategic thinker with the ability to translate individual conversations into themes and recommendations \n\n* Energized by learning new skills to do the best work of your life\n\n* Experience with Salesforce preferred \n\n\n\n\nAt Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.\n\nOur cash compensation range for this role is $68,000 to $80,000 OTE in Denver, and most remote locations. Remote locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Payroll, Education, Sales and Non Tech jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Lush Handmade Cosmetics is hiring a Remote In House Legal Counsel
\nLush North America supports over 262 (and growing!) retail stores in Canada and the USA, a mail order business based in Vancouver, and manufacturing centres in both Vancouver and Toronto.\n\nLush is known worldwide for our unique bath and beauty products. We pride ourselves on amazing skin and hair care, personalised customer service, environmental activism and a vibrant store atmosphere. Charitable giving is at the heart of our business, and we believe it's our responsibility to advocate for the environment, animals and people in need. We're passionate about giving back to organizations locally and around the world through programs such as Charity Pot.\n\nWe are looking for an In-House Legal Counsel based in Vancouver, BC, to provide expert legal advice for the Business Leaders to guide them through compliance and mitigate risks. You will partner with our all business areas, specifically Finance, Buying and Brand teams across the Canadian and US businesses regularly to support sales activations and reviewing contracts. \n\n Your core RESPONSIBILITIES will include:\n\n\n* Commercial matters\n\n\n\n* Prepare, draft, and review contract negotiations for all business areas.\n\n* Ensure legally robust and compliant with the latest legislation.\n\n* Drive collaboration with various stakeholders locally and globally, ensuring that legal matters are effectively and efficiently managed.\n\n* You will maintain the electronic management of all agreements, keeping the Finance team updated.\n\n\n\n* Corporate matters \n\n\n\n* Provide guidance and support on corporate organizational legal matters.\n\n* Prepare, draft and review corporate legal documentation such as bank resolutions, corporate reorganizations, change of officers/directors and other tasks. \n\n* Maintain the North America Directors and Officers Listing is up to date and required filings have been completed.\n\n* Counsel business leaders on day-to-day requests regarding corporate legal matters.\n\n\n\n* Notarize legal documents as required.\n\n* Writes, reviews and advises on legal contracts and agreements. \n\n* Advises leadership on tax matters, government regulations, and/or legal rights.\n\n* Partner with the HR Compliance Manager on highly sensitive employment issues.\n\n\n\n\nYou bring the following QUALIFICATIONS:\n\n\n* Ideally, degree qualified with at least 5+ years post qualification experience in commercial law OR equivalent experience relevant to the role\n\n* Recent experience of working for a law firm or in house legal department \n\n* Strong knowledge and familiarity with corporate law and commercial law in both Canada and US\n\n* Able to work independently, prioritize and manage large complex workloads to tight deadlines\n\n* A proactive, solutions driven approach \n\n* Strong analytical and problem-solving skills\n\n* Flexibility and commitment to accommodate additional work demands as required\n\n* Current member of a law society in Canada or US\n\n\n\n\nJob Location: The preferred location of the successful candidate will be Vancouver, British Columbia. Potential flexibility for the role to be North America remote dependent on business needs\nJob Type: Hybrid Position\n\n\n\nRecruitment Process Overview:\n\n\n\nThriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer. \n\nWe thank all interested applicants; however, only qualified candidates will be contacted.\n\nWe’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence , contributing ideas for the future and share in the rewards of success when the company is doing well.\n#LI-IS1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Legal, Sales and Non Tech jobs that are similar:\n\n
$55,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nVancouver, British Columbia, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Immunefi is hiring a Remote Content Marketing Manager
\n \nAbout Immunefi\nImmunefi exists to protect the future of money. Immunefi is Web3's last line of defense and leading bug bounty platform, preventing catastrophic hacks before user funds are stolen. Our team is highly specialized, so we’re looking for talented people who are willing to jump right in and use their expertise to help us protect Web3. If you’re looking to join a fast paced, problem solving environment at the very core of decentralized finance, then read on.\n\n \nSummary\nDynamic content lead who can develop and execute comprehensive content strategies aligned with marketing goals, collaborate cross-functionally, produces engaging multi-channel content, and oversees end-to-end content marketing ensuring consistency and alignment with brand guidelines which drives lead generation.\n \nRole Responsibilities\n\n\nDevelop and execute a comprehensive content strategy aligned with overall marketing goals and business objectives.\n\nCollaborate with cross-functional teams to understand customer needs, industry trends, and product positioning for content planning.\n\nProduce engaging and high-quality content for various channels, including blog posts, whitepapers, case studies, social media, and more.\n\nOversee and execute the end-to-end content creation process, ensuring consistency in messaging and alignment with brand guidelines.\n\nLiaise with SEO team to implement best practices to enhance content visibility and drive organic traffic to our website.\n\nWork closely on marketing campaigns to conceptualize and execute integrated content that align with product launches, promotions, and other key initiatives.\n\nLeverage data and analytics to measure the effectiveness of campaigns and adjust strategies as needed.\n\nDevelop content aimed at generating leads and nurturing prospects through the sales funnel.\n\nCreate content for email campaigns, landing pages, and other lead generation efforts.\n\nManage and grow our social media presence by creating and curating relevant and shareable content.\n\nCollaborate with internal teams, including sales, and design, to ensure cohesive messaging across all touchpoints.\n\nProvide content support for sales enablement, ensuring sales teams have the resources needed for effective communication.\n\n\n\n\n \nWorking at Immunefi\nImmunefi is the foremost Bug Bounty Marketplace in the crypto / Web3 space providing a platform to facilitate the protection of $bn of user funds. We aim for excellence in all we do and want to build a world class team of highly skilled professionals who can help us to scale & develop our company. If you are successful in joining the team, you will be working in a highly collaborative, cross-functional environment where ideas, input & communication are prized. By necessity, the work pace here is rapid and we need people who are able to rapidly immerse themselves. As a fully remote and geographically dispersed team, we require everyone to be capable of autonomous & self-driven work in addition to being able to manage communication across global timezones.\n \nWhat We Offer\n\n\n100% remote-first work environment, flexible schedule\n\nAutonomous work environment with trusting, smart, reliable team members \n\nAn opportunity to be building an early-stage company in a dynamically evolving market and industry\n\nAn opportunity to build your own path in the company as we continue to evolve and grow\n\nA global market (it’s fun to meet people from all over the world every day!)\n\nA chance to make impact and participate in building and securing the ecosystem for smart contracts and the future of money (we’re protecting over $100B in user funds)\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, SEO, Marketing, Sales and Non Tech jobs that are similar:\n\n
$65,000 — $117,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Dyne Therapeutics is hiring a Remote Associate Director Supply Chain Planning
\nRole Summary:\n\nThe Associate Director of Supply Chain Planning is responsible for inventory planning and tracking for Dyne’s end-to-end external supply chain, maintaining a production plan that includes long range planning (LRP), ensuring continuous clinical supply, and commercial launch readiness builds and scenario planning for our assets. This role is instrumental in executing our current supply planning and in helping us develop and implement our future capabilities There role collaborates closely with Process Development, Research, CMC, and Quality Control and Quality Assurance. The person in this role is a strategic and results-driven professional with experience in collaborative supply chain planning. \n\nThis role is based in Waltham, MA without the possibility of being a remote role. Applicants must be able to relocate to the area.\n\nPrimary Responsibilities Include:\n\n\n* Collaborate with CMC, Logistics, Quality Control, Quality Assurance, and Clinical Operations to develop and maintain a valid demand and supply plan, ensure the availability of products for patients, and support the company’s business objectives\n\n* Maintain an understanding of external manufacturing site capacities, capabilities, and supply risks\n\n* Optimize supply chain processes and drive efficiency\n\n* Scenario planning of demand and supply assumptions as we drive to commercialization\n\n* Lead monthly demand and supply planning meetings with cross functional team members as part of our drive to a formal Integrated Business Planning / Sales and Operations Planning process\n\n* Perform analysis of Dyne portfolio, including inventory projection, supply performance and risks\n\n* Integrate with other global planning processes to monitor key performance indicators (KPIs) and analyze supply chain data to identify opportunities for improvement and cost savings (e.g. Demand, Inventory, Sales and Operations Planning process and Key Performance Indicators )\n\n* Author Supply Chain-related standard operating procedures (SOPs) and work instructions\n\n* Work within Interactive Response Technology(s) to verify and adjust clinical site and depot inventories\n\n* Manage relationships with third-party suppliers and vendors to ensure timely delivery of materials and components\n\n* Implement risk mitigation strategies to address supply chain processes and streamline operations\n\n* Ensure compliance with regulatory requirements and quality standards in supply chain operations\n\n\n\n\nEducation and Skills Requirements:\n\n\n* Bachelor's Degree in Engineering, Supply Chain, Business or related field, or equivalent with 8+ years of related work experience in a biotechnology company\n\n* Ability to effectively plan, prioritize, execute, follow up and anticipate challenges\n\n* Experience managing complex schedules and priorities in dynamic pharmaceutical, biotech or related environments\n\n* Ability to work, influence, and gain agreement across multiple functions (Manufacturing, Quality and CMC)\n\n* Strong analytical, problem solving and critical thinking skills\n\n* Strong knowledge of supply chain best practices, inventory management, and demand forecasting\n\n* Expertise in use of MS Excel, as well as demonstrated proficiencies in Smartsheet, Visio, ERP systems and Power BI (or similar application)\n\n* Collaborative work style to be part of a team to identify process gaps and develop solutions\n\n* Excellent interpersonal, verbal, and written communication skills\n\n* Advanced analytical and problem-solving skills\n\n* Experience in working with CMC Teams\n\n* Experience in supply chain, drug development, project management, and/or pharmaceutical manufacturing/packaging\n\n* In-depth working knowledge of regulations relating to clinical manufacturing, packaging and distribution activities (CGMP, GCP)\n\n* APICS or CSCMP certification a plus\n\n\n\n\n#LI-Onsite \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:\n\n
$47,500 — $81,250/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWaltham, Massachusetts, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Braeburn is hiring a Remote Regional Director East
\nReports to: National Sales Director, East\n\nLocation: Philadelphia Metro Area, NYC Metro Area, and/or New Haven, CT (Remote) \n\nCompany Overview:\n\nBraeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery.\n\nAt Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential.\nPosition Summary:\n\nThe Regional Director provides leadership and strategic direction for a diverse team of Account Managers within a defined geographic area to achieve the Company’s business performance objectives. Additionally, the Regional Director must establish high work standards that are patient centric, customer focused, and in line with company values to meet and exceed goals. The individual in this role must strive for continuous improvement while ensuring that all team members perform in accordance with company policies, and code of conduct.\n\nThe key skill sets required for this role are strategic vision, leadership, coaching, accountability, adaptability, business acumen, judgement, and collaboration. The Regional Director must also possess in-depth experience leading teams within multiple, complex distribution models including Specialty Pharmacy and Buy & Bill acquisition.\nSpecific Duties:\n\n\n* Lead recruitment, coaching, development, and retention of top talent for Braeburn and be accountable for talent life cycle including performance management, compensation reviews and employee engagement.\n\n* Train, motivate, and coach Account Managers in all aspects of job performance within a specific regional geography using Braeburn approved resources.\n\n* Execute field strategies and marketing plans effectively to meet or exceed regional and national business objectives.\n\n* Participate in the development and implementation of national sales strategy and related tactics.\n\n* Assist with development and delivery of field infrastructure and field training in support of the strategic business plan.\n\n* Develop and deliver business plans through periodic business reviews with corporate leadership team members.\n\n* Develop a deep understanding of assigned region, including delivery of care, major payers, and public policy initiatives.\n\n* Identify and address region-specific opportunities and barriers to ensure company\n\n* Review, analyze and interpret field reports to ensure quarterly and annual objectives are met.\n\n* Foster compliant innovation in field approaches/ practices and ensure effective cross-functional leadership and collaboration with all Braeburn partners, including market access, medical affairs, and government affairs.\n\n* Develop and implement an effective regional communication\n\n* Plan and execute regional sales\n\n* Exercise sound judgment and ensure integrity and compliance with company policies in all activities and communications.\n\n* Manage all regional level expenses and\n\n* Work on and/or lead special project teams as identified.\n\n\n\nSkills:\n\n\n* Strong interpersonal, written, and oral communication skills\n\n* Strong presentation, planning and operational skills\n\n* Ability to recruit, coach and mentor\n\n* Documented collaborative, team-oriented skill set and operational values\n\n* Strong work ethic and commitment to excellence\n\n* Strong ethical behavior and commitment to compliance\n\n* Willingness to travel both regionally and nationally as needed (up to 50-60%)\n\n* Passion for improving healthcare for patients with substance use or mental health disorders\n\n* Entrepreneurial attitude and/or experience in a start-up environment\n\n\n\nEducation/Experience:\n\n\n* Bachelor’s degree (BS/BA) Advanced business degree a plus\n\n* 12+ years of pharmaceutical experience with at least 7+ years of sales and/or field market access experience in biotech/specialty pharmaceutical/device industries\n\n* Management experience of 5+ years of first-line sales and/or field market access\n\n* Proven sales or field market access performance as evidenced by market performance reports and recognition awards in specialty pharmacy markets\n\n* Demonstrated track record of successfully building field-based teams along with coaching and developing field-based professionals\n\n* In-depth understanding of reimbursement/insurance coverage for physician- administered treatments\n\n\n\n\nBraeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel, Marketing, Sales and Non Tech jobs that are similar:\n\n
$62,500 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPhiladelphia, Pennsylvania, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Newsela is hiring a Remote Enterprise Customer Success Manager
\nThe Role: \n\n\n* As a member of our Enterprise Customer Success team, you’ll have the opportunity to directly influence how administrators engage with Newsela. \n\n* You’ll monitor the health of your portfolio and every step of the client life cycle, while working closely with our internal teams to ensure clients are engaging with and getting the most out of Newsela’s solutions. \n\n* You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an exceptional experience from the pre-sale team introduction throughout the full lifecycle. \n\n* Your work will directly impact the expansion and adoption of Newsela products in K-12 classrooms nationwide, and will ultimately help bring engaging, culturally responsive learning content to students and teachers.\n\n* You will partner closely with members of our Sales, Marketing, and Support teams.\n\n\n\n\nWhy you’ll love this role:\n\n\n* You will manage 20 to 25 enterprise accounts – some of the largest district accounts in the country.\n\n* You’ll leverage data, our tech stack (including Gainsight and Salesforce/SFDC), and customer insights to drive company results in product adoption, renewal, and expansion.\n\n* You’ll also have the opportunity to leverage frameworks for your work while still maintaining autonomy and discretion to personalize your approach to partnership with each district based on their goals and needs.\n\n* You'll drive successful business reviews with clients and manage an assigned portfolio of clients and related OKRs.\n\n* You will own client success planning for your accounts; you'll ask discovery questions, employ active listening skills, and synthesize client goals for successful renewal.\n\n* You will have a direct impact on the expansion and adoption of Newsela products, which will ultimately scale Newsela’s ability to bring engaging, culturally responsive learning content to K-12 classrooms nationwide.\n\n\n\n\nWhy you’re a great fit: \n\n\n* You have 3+ years of enterprise level CSM experience in Educational Technology.\n\n* You have a demonstrated history of hitting and exceeding company OKRs (may include renewal, health scores, product adoptions OKRs, etc).\n\n* You have a history of driving customer retention and forecasting accurately.\n\n* You proactively manage a portfolio of clients and build a strategic plan to maximize results.\n\n* You monitor account health to identify areas of risk and opportunity, and leverage data and insights to drive product and partnership action. \n\nYou quickly become a product expert, understanding the nuances of your company’s products and acutely aligning them to solve for customer pain points\n\nYou are able to leverage your experience in client success planning, and are able to ask discovery questions, actively listen, and synthesize client goals, to effectively uncover hidden needs and get to the root of the problem.\n\nYou have a proven history of partnering with the Sales team to achieve revenue goals, and are able to work across teams to galvanize support and ensure clients have the resources they need to get the most out of their partnership.\n\nWhile not required, a background in education and/or Gainsight and Salesforce (SFDC) experience is a plus. \n\nPreference for candidates located in CA, OR, and WA.\n\n\n\n\nCompensation:\n\n\n* Base salary: $85,000 - $88,000\n\n* On-Target Commission: $27,500\n\n* Total OTE (On-Target Earnings): $112,500 - $115,500\n\n\n\n\nTotal compensation for this role also includes incentive stock options and benefits. \n\n \nAbout Newsela: \n\nNewsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose.\n\nWhy you’ll love working at Newsela:\n\n\nHealth & Wellness: Access to the world’s leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul.\n\nWork From Home: Almost all of our roles are fully remote - tech stipend included!\n\nSupporting ALL Families: Supplemental programs and time off to take care of your family and yourself.\n\nTime Off: Flexible PTO to recharge, including Sabbatical Leave\n\nInclusive Experiences: Robust DEIB curriculum, Identity & Experience Groups (Affinity Groups + Employee Resource Group), Authentic & Transparent conversations with Executive Leadership Teams, and integration of DEIB lens across Talent lifecycle processes.\n\nProfessional Development: Holistic Learning & Development Programs that enable meaningful & inclusive experiences, programs that build future-focused competencies, cohort & community learning sessions that foster a sense of belonging, and individual development plans aligned with your personal and professional aspirations to turn goals into reality.\n\nMake A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.\n\n\n\nDisclaimer: Please be aware of recruitment phishing scams affecting Newsela and other employers. Newsela does not use third party services for full time hires. Our recruiting emails will come from an @newsela.com email address. You can reach out to [email protected] if you have concerns about the legitimacy of an email sent by or on behalf of Newsela’s talent acquisition team. Newsela will never ask for financial or banking information from candidates, nor will you be asked for any type of payment as part of consideration for employment with Newsela. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPortland, Oregon, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Voltus\nVoltus represents the "potential of us" to better manage energy through simple, cost and risk-free demand response programs. Our commercial and industrial customers generate cash by allowing us to maximize the value of their operational flexibility in energy markets. We hire teammates who are bright, gritty, and good and who have a genuine passion for delivering a cleaner energy future and for working in a fast-paced, entrepreneurial environment. \n\n\nThe Role\nVoltus is hiring a whip-smart, entrepreneurial, proud energy nerd with an unparalleled understanding of energy markets and demand side management. This multifaceted role is responsible for managing Voltus’s growing distributed energy resources (DER) portfolio in PJM Capacity Markets. If you are bright, gritty, good, and intellectually curious, and if your brain marries creativity and engineering diligence, you’re a great fit. \n\n\nVoltus is a remote and virtual company, distributed across the US, Canada, and abroad with many team members in New York, San Francisco, Boston, Toronto, Chicago, Los Angeles, Washington, DC and other cities. This is a remote role and you can work from anywhere, with the ability to engage in market-facing activities and to hold meetings with coworkers and stakeholders during Central and Eastern Time business hours. \n\n\n\nKey Requirements:\n* Lead a team of talented analysts and interns to manage all energy market activities for PJM Capacity Programs, including asset registration, position management, settlement, and ongoing portfolio optimization.\n* Serve as the subject matter expert on the demand response programs you manage. Colleagues will look to you for a deep understanding of market rules and participation requirements. \n* Contribute to the analytical tools (extensive Excel and/or Python experience preferred) your team uses to support the operational needs of our market activities as well as the customer-facing needs of our Sales and Marketing efforts.\n* Actively engage and build relationships with policymakers and utility representatives.\n* Generate new ideas for how Voltus can continue to deliver Better Energy and More Cash to our customers.\n\n\n\n\n$125,000 - $145,000 a yearCompensation: Base pay is $125,000-$145,000 annually, commensurate with experience, with 10-20% bonus paid semi-annually, and equity. In addition to a competitive compensation package, Voltus offers a range of benefits including: unlimited leave for full-time employees, parental leave, and a comprehensive benefits package to promote health, wellness, and financial security. \n\nAt Voltus, we are proud to be an equal opportunity employer because we recognize that a diverse organization begins with a diverse candidate pool. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, age, sexual orientation, veteran status, disability status, or marital status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Python, Marketing, Sales and Non Tech jobs that are similar:\n\n
$55,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\nBranch is on a mission to help working Americans grow financially. We do this by helping companies accelerate payments and empower working Americans with accessible, fee-free financial services. We’re committed to building and delivering more inclusive and transparent financial products.\n\nCome join our team as we develop new ways to improve the lives of working Americans. Our mission starts with empowering our own employees. Have a great idea? Share it today and it might just get implemented tomorrow. As a team member at Branch, your voice and creativity can directly impact the product and company. We not only attract great talent from across the country, but also build teams to help that talent to thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together.\n\nThe T2 Resolution Analyst role will be closely partnered with our Compliance team to stay on top of complaints from internal and external sources. Proactively monitor app stores and social media platforms for user feedback, particularly negative reviews and posts, to identify trends and areas for improvement. Creating and maintaining efficient processes is a top priority for this role. The T2 Resolution Analyst will help to identify trends and root causes for complaints, working closely with other members of the CX op team to identify long-term solutions to common reasons for complaints.\n\nResponsibilities include, but are not limited to:\n\n\n* Triage and review incoming complaints identified by our Support teams for validity, submitting official complaints if necessary\n\n* Investigate and respond to complaints sent by partners and regulatory agencies \n\n* Aggregate data from negative app reviews and social media posts, responding/resolving as necessary\n\n* Partner with the Compliance team to identify trends and implement corrective actions\n\n* Openly contact customers by phone for expedient resolution\n\n* Work with Support leadership to identify root causes of complaints\n\n* Build, maintain, and innovate processes related to the role\n\n\n\n\nQualifications:\n\n\n* 2-4 years of experience in a support role, preferably fintech\n\n* Understanding of Reg E Dispute guidelines\n\n* Strong organizational abilities\n\n* Empathetic and resourceful when working directly with customers\n\n* Ability to work cross-functionally across several teams\n\n\n\n\n\n\nBenefits: \n\n\n* Remote-first work culture (domestic USA)\n\n* Branch-paid medical, dental, and vision insurance \n\n* Equity\n\n* 401k\n\n* Paid time off\n\n* Paid company holidays\n\n\n\n\nWorking at Branch\n\nHeadquartered in Minneapolis but with employees located all throughout the US, Branch emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, customer success, and sales teams can all thrive together.\n\nOur teamwork has enabled us to become an award-winning fintech company, with Branch’s innovation and workplace recognized across industries. Branch has been honored by the Webby Awards, Benzinga Fintech Awards, Fintech Breakthrough Awards, Top Workplaces USA, Great Places to Work and EY Entrepreneur of the Year, Heartland, among others. \n\nLearn more about our culture, approach, technology, and people here: https://www.branchapp.com/about\n\nBranch is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:\n\n
$42,500 — $83,750/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMinneapolis, Minnesota, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Parsley Health is hiring a Remote Medical Director
\nAbout us:\n\nParsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.\n\nThe opportunity:\n\nWe are hiring a Medical Director to lead a team of providers who are transforming medical care. This role requires a board-certified MD or DO experienced in functional medicine who brings operational vigor and rigor to managing team members. This leader possesses deep experience in clinical operations, and brings a passion for enhancing business processes, for developing digital healthcare solutions, for ensuring quality health outcomes, and leading a team of virtual clinicians. \n\nThe role is key in driving Parsley’s goals for patient growth, patient experience, B2B client satisfaction, and employee engagement. It is also essential that the clinician in this role is a pro at doing the job as they guide others to excel in the collaborative practice of Functional Medicine.\n\nThe Medical Director is a member of the Leadership team and will serve as liaison between \n\n\n* the Executive team \n\n* the Leadership team (cross functional peer group)\n\n* the Clinician team (as the leader)\n\n\n\n\nThis role reports to the SVP, Clinical and Business Operations. It is highly desired for this role to provide care onsite in our NYC center (Union Square).\n\nWhat you’ll do:\n\nLead a Team of Clinicians\n\n\n* Provides overall leadership, motivation, and support of the clinician team - full-time, part-time and 1099 clinicians \n\n* Directly manage Lead Physicians who are managers to a team of distributed, virtual clinicians \n\n* Demonstrate care for our clinicians and their experience as providers; create a work environment that emphasizes collective team engagement aligned with Parsley values and provider core competencies\n\n* Attract, develop, and retain clinicians in a manner that fosters ongoing commitment, camaraderie, exceptional performance and job satisfaction\n\n* Drive clinician performance\n\n\n* Overseeing semi-annual performance evaluations, clinical quality criteria\n\n* Measuring performance against internal benchmarks (OKRs, and KPIs)\n\n* Contractual obligations (PGs and SLAs)\n\n\n\n\n\n* Evaluate, determine (in partnership with Finance, Clinical ops, and People) and implement changes to clinician staffing mix\n\n\n* Part Time, Full Time, MD, DO, PA, NP, On Site, Remote, 1099, state licensure distribution and redundancy needs\n\n\n\n\n\n* Oversee the development of training curricula to drive forward an optimal member journey within Functional Medicine-based, member-centered care.\n\n* Evaluate and implement improvements to policies, procedures, and protocols. \n\n\n\n\nDrive the Clinical Practice, Health Outcomes and Service Design\n\n\n* In partnership with product, CEO, sales, and clinical team:\n\n\n* Ensures Parsley Health’s services deliver repeatable, reliable health outcomes \n\n* Use data to measure experience, engagement, and cost savings\n\n\n\n\n\n* Lead with data to inform business decisions and to create a high-level of trust, accountability and transparency in decisions.\n\n* Own / partner on scaleable, measurable organizational change initiatives\n\n* Evangelize the healthy symbiosis between compassionate, member-centric care delivery and business needs.\n\n\n* Together, and only together, these teams improve the member experience.\n\n\n\n\n\n* Communicate individual, team, and systemic issues using data, impact analysis, process documentation, and training for relevant, durable solutions.\n\n* Serve as the company-wide clinical liaison for regulatory matters, process improvement, performance monitoring, and relevant statistical analysis.\n\n* Spot issues and opportunities with a data-based plan to address.\n\n* Provide licensed clinical coverage of 50 states + Washington D.C. to meet utilization and capacity requirements\n\n* Follow all (clinical and administrative) Parsley policies, procedures, pathways and member journeys.\n\n* Continuously improve care delivery \n\n\n\n\nCross-functional Leadership across Parsley Health\n\n\n* Actively participates in / directly owns select Leadership meetings and responsibilities. Will attend Executive and other meetings to update and communicate up/downs needed.\n\n* Be a cross-functional partner in the following areas:\n\n\n\n* Data: provide Subject Matter Expertise consultation to Data lead who owns the outcomes data roadmap; and Ops leader who owns clinical operations data tracking.\n\n* Operations Exec: deliver measurable clinical impact to both topline revenue, margin targets, and clinical outcomes. \n\n* Sales/Growth: contribute to initiatives, including presenting at conferences and events, supporting sales in key meetings. \n\n* People: Oversee the planning and execution of medical staff credentialing and of Medical Staff Bylaws, Rules, and Regulations, including peer review and compensation processes.\n\n* Clinical Operation: monitor capacity, licensing, credentialing, and mid-level credentialing, and oversight with the Lead team. \n\n* Legal / Regulatory affairs: maintain familiarity with relevant health care laws and concepts (e.g. Stark law, federal anti-kickback statutes, fair-market valuation) and supports systems to ensure adherence. Senior Medical Advisor/Operations lead own execution on compliance. \n\n* Finance: Understand and can explain our financial model, unit economics and financial targets and is able to align clinicians with business goals. \n\n\n\n\n\n\nDeliver Excellent Patient Care \n\n\n* Manages a panel of patients by providing approximately 6 patient facing hours weekly at Parsley and demonstrating excellence in completing clinician responsibilities\n\n\n\n\nWhat you’ll need:\n\n\n* Board-certified MD or DO with a focus on functional or integrative medicine\n\n* Proven acumen in business, digital and data-focused programs and processes\n\n* Demonstrated leadership in transformative primary care initiatives\n\n* Passion for working a few hours each week, directly handling patient care\n\n* Enthusiastic about cross-functional collaboration and innovative healthcare solutions\n\n* Excellent communication skills and a proven experience driving measurable business impact\n\n* Deeply experienced leadership of people (at least 5 years)\n\n* Experience leading clinical teams to meet SLAs and performance guarantees within B2B and payer contracts\n\n\n\n\nBenefits and Compensation:\n\n\nEquity Stake\n\n401(k) + Employer Matching program\n\nRemote-first with the option to work from one of our centers in NYC or LA \n\nComplimentary Parsley Health Complete Care membership\n\nSubsidized Medical, Dental, and Vision insurance plan options\n\nGenerous 4+ weeks of paid time off\n\nAnnual professional development stipend\n\n\n\n\nParsley Health is committed to providing an equitable, fair and transparent compensation program for all employees. \n\nThe starting salary for this role is between $250,000 - $275,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.\n\nIndividual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.\n\n\nAt Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. \n\n\nImportant note:\n\nIn light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. \n\n Please note: \n\n\n* We will never communicate with you via Microsoft Teams\n\n* We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment\n\n\n\n\nWe look forward to connecting!\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Microsoft, Senior, Sales and Non Tech jobs that are similar:\n\n
$52,500 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Spring Health is hiring a Remote Strategic Account Manager
\nWe are looking for a Strategic Account Manager to join our team. You will be focused on supporting the daily relationships with our existing partners. We are an award-winning, passionate, and mission-driven team with the support of leaders in psychiatry, and backed by prominent VCs including Rethink, Work-Bench, RRE, and General Catalyst. \n\nPOSITION LOCATION: Remote \n\nWhat you’ll be doing: \n\n\n* Serve as the product expert and mental health advocate for a book of business made up of Spring Health’s largest and most strategic customers \n\n* Develop and maintain positive working relationships with multiple customers and consultants \n\n* Consistently demonstrate Spring Health’s value proposition and link to customer’s defined success metrics. \n\n* Own the customer lifecycle from implementations to engagement strategies to contract renewals. This will include\n\n\n* Timely action plans\n\n* Census file management\n\n* Engagement communication ideation, strategy & execution\n\n* Business review creation and presentation to senior HR executives and business leaders\n\n* Insightful, data-based recommendations \n\n\n\n\n\n\n\n\n\n* Work cross-functionally to provide key customer feedback and process improvements \n\n* Provide sales support as needed \n\n* Drive variable revenue through targeted member engagement strategies ● This position reports to the Senior Director, Strategic Account Management \n\n\n\n\nWhat we expect from you: \n\n\n* Bachelor’s degree or higher preferred \n\n* A deep passion to transform the U.S. healthcare system, especially mental health\n\n* Previous experience in the B2B2C vendor space\n\n* 10+ years of experience in account management/customer success/implementation specialist/healthcare management at an early stage company \n\n* Outstanding communication skills with a thoughtful and collaborative approach to relationships \n\n* High integrity organizational skills and attention to detail \n\n* Ability to thrive in a fast-paced and high-pressure environment \n\n* Humility, resourcefulness, directness, ambition, professionalism \n\n* Desire to question, probe, and/or challenge partners in order to ensure their ultimate needs are met \n\n* Experience in upselling and retaining customers to drive additional revenue (recurring and variable) \n\n* Creative use of problem-solving skills to ensure our partners are completely satisfied\n\n* Ability to reconcile data from multiple sources to continually drive value\n\n* Willing and able to travel as necessary (approx. 15%) \n\n\n\nThe target salary range for this position is $135,000 - $162,000, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.\n\nDon’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!\n\nReady to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values\nHypergrowth meets impact\n\nWhat to expect working here:\n\n\n* You will be held accountable to an exceptionally high bar and impact\n\n* This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact\n\n* You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you\n\n* You will create processes & products that have never existed before\n\n* You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be\n\n* Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows\n\n\n\n\nAnd…\n\n\n* You get to be surrounded by some of the brightest minds in the field \n\n* You get to learn and grow at an extremely accelerated pace\n\n* You will experience transparency, integrity, & humility from leadership \n\n* You will be empowered to constantly challenge the status quo\n\n* You get the space to experiment & innovate\n\n* You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly\n\n* You will become more resourceful and resilient\n\n* You get to be part of a winning team that opens doors in the future\n\n\n\nBenefits provided by Spring Health:\n\nYour Total Health:\n\n\n* Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available\n\n* Numerous yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents\n\n* 10 allocated sick days per year\n\n* Flexible paid time off in addition to 12 paid holidays throughout the year\n\n* Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.\n\n* Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave. \n\n\n\n\nYou And Your family:\n\n\n* 4-4.5 months of fully paid parental leave\n\n* Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.\n\n* Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses\n\n\n\n\nSupporting you financially through:\n\n\n* Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.\n\n* On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!\n\n* Employer sponsored 401(k) match of up to 2% after 90 days of employment\n\n\n\n\nCreating a culture you can thrive in:\n\n\n* Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices\n\n* Focus Fridays: no meetings, no distractions, just time for you to get work done.\n\n* Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.\n\n* Up to $1,000 Professional Development Reimbursement per calendar year.\n\n* $200 per year donation matching to support your favorite causes\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Sales and Non Tech jobs that are similar:\n\n
$45,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Backpack Healthcare is hiring a Remote Associate Director of Sales SLED Vertical
\nAbout BackpackHealthcare: BackpackHealthcare, a trailblazer in healthcare solutions, is seeking a dynamic and results-driven Associate Director of Sales to lead our endeavors within the SLED (State, Local, and Education) vertical. Join us in revolutionizing healthcare accessibility through innovation and excellence.\n\nAbout the Role & Responsibilities:\n\n\n* Strategic Planning:\n\n\n\n* Develop and execute comprehensive sales strategies tailored to the intricacies of the SLED vertical.\n\n* Ensure alignment of sales objectives with overall company goals.\n\n\n\n* Client Acquisition:\n\n\n\n* Identify and cultivate relationships with potential clients within the SLED sector.\n\n* Lead the sales team in prospecting, presenting solutions, and closing deals to drive revenue growth.\n\n\n\n* Vertical Expertise:\n\n\n\n* Stay abreast of industry trends, regulations, and challenges within the SLED vertical.\n\n* Leverage in-depth knowledge to position BackpackHealthcare as a leading solution provider.\n\n\n\n* Team Leadership:\n\n\n\n* Supervise and mentor a high-performing sales team.\n\n* Provide guidance, training, and support to ensure team success in meeting and exceeding targets.\n\n\n\n* Collaboration and Relationship Management:\n\n\n\n* Establish, grow, and maintain positive relationships and partnerships with internal and external customers.\n\n* Present at local and state government events to enhance BackpackHealthcare's presence.\n\n\n\n* Leadership Impact:\n\n\n\n* Drive team performance through ongoing training, development, coaching, recognition, and rewards.\n\n* Handle financial, budget, and sales reporting activities.\n\n\n\n\n\n\nQualifications:\n\n\n* Proven track record of success in sales leadership, especially within the healthcare or SLED vertical.\n\n* Strong understanding of the complexities and nuances associated with selling into State, Local, and Education, including the Department of Social Services organizations.\n\n* Excellent communication, negotiation, and interpersonal skills.\n\n* Leadership experience in motivating and driving results from a sales team.\n\n* Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).\n\n\n\n\nWhat We’re Looking For:\n\n\n* A strong communicator and inspirational leader who motivates and builds team confidence.\n\n* Results-driven with the ability to achieve more than initially thought possible.\n\n* Executive presence and willingness to learn to build credibility and critical relationships quickly.\n\n\n\n\nWhy Join Us:\n\n\n* Opportunity to lead and shape sales strategies in a dynamic and rapidly evolving industry.\n\n* Competitive salary and benefits package.\n\n* Collaborative and inclusive work culture.\n\n* Make a meaningful impact on improving healthcare accessibility.\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:\n\n
$42,500 — $83,750/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBaltimore, Maryland, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nThe opportunity\n\n\nWe’re looking for a dynamic and results-driven Product Marketer to join our team at Chord, a leading Customer Data Platform for modern commerce brands. You’ll join a growing team that is building a platform to empower modern and omnichannel brands with smart technology, unique customer experiences, and insightful data.\n\n\nAs a Product Marketer, you will play a pivotal role in shaping the success of our product by developing and executing strategic marketing initiatives. You will collaborate closely with cross-functional teams to drive product awareness, generate leads, and support the sales process. The ideal candidate is passionate about technology, possesses strong communication skills, and thrives in a fast-paced environment.\n\n\nChord offers advanced data and ecommerce infrastructure for modern brands that want to have cutting-edge technology and unified data without a large engineering team. We like to think of our product as the tech engine for high-velocity growth. Backed by top investors, Chord is a SaaS company led by industry veterans, and we’re seeking smart, focused, creative talent to help us realize our vision. In this role you will report to the Director of Marketing, and you will work closely with cross-functional teams such as Sales, Product, and Customer Success.\n\n\nOur company is proudly remote-first, distributed across North America. \n\n\n\nAs a Product Marketer, you will:\n* Develop compelling and informative content such as blog posts, whitepapers, case studies, videos, and webinars to showcase the value proposition of our Customer Data Platform.\n* Collaborate with the marketing team to create content that aligns with the buyer's journey and addresses key pain points of our target audience.\n* Ensure consistency in messaging and branding across all content channels. \n* Create sales collateral, presentations, and product documentation to enable the sales team to effectively communicate the value of our solutions to prospects and customers.\n* Develop sales tools and resources to support the sales process, including product demos, FAQs, and competitive battlecards.\n* Conduct market research to identify industry trends, competitive landscape, and customer needs.\n* Analyze customer feedback, usage data, and market insights to inform product positioning, messaging, and feature prioritization.\n* Monitor competitor activity and market dynamics to identify opportunities and threats, and make recommendations for strategic adjustments.\n* Plan and execute go-to-market strategies for new product launches, feature releases, and updates.\n* Coordinate cross-functional efforts to ensure successful product launches, including marketing, sales, product management, and customer success teams.\n* Develop messaging and positioning that differentiates our product in the market and resonates with our target audience.\n* Collaborate with the marketing team to develop integrated marketing campaigns that drive awareness, engagement, and demand generation.\n* Identify opportunities for targeted marketing initiatives based on segmentation, industry verticals, and customer personas.\n* Develop and refine the product messaging and positioning to effectively communicate the value proposition, key benefits, and competitive differentiation of our platform. \n* Collaborate with product management, sales, and customer success teams to gather insights and customer feedback to inform messaging strategies.\n* Craft compelling narratives and value propositions tailored to various buyer personas, industry verticals, and use cases.\n* Ensure consistency in messaging across all marketing channels, including website, marketing collateral, social media, and sales presentations.\n\n\n\nTo be successful in this role, you’ll need: \n* Proven experience in product marketing or content marketing within the B2B SaaS industry.\n* Strong written and verbal communication skills in English, with the ability to craft compelling messaging and storytelling.\n* Demonstrated ability to collaborate effectively with cross-functional teams and drive results in a fast-paced, dynamic environment.\n* To be a strategic thinker with a data-driven approach to decision-making and problem-solving.\n\n\n\n\n\n\n\n\n\nAbout your application and the interview process\n\n\nChord is an equal opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you’re unsure about your qualifications for this position, we still encourage you to apply. \n\n\nOur interview process for the role begins with an exploratory conversation with the Hiring Manager. After that, we’ll invite you to a Zoom session with a range of stakeholders from across our organization. We aim to get to know you and allow you to learn more about our team and product while being respectful of your time. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Marketing, Sales, Ecommerce and Non Tech jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nEMEA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Braeburn is hiring a Remote Key Account Manager Dayton OH
\nReports to: Regional Director\n\nLocation: Dayton, OH\n\nCompany Overview:\n\nBraeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery.\n\nAt Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential. \n\nPosition Summary:\n\nThe Key Account Manager will help Braeburn accomplish its purpose by educating Healthcare Professionals (HCPs) about Braeburn’s products and related access resources. This role will help to ensure HCPs are fully informed about the clinical aspects of the product as well as how to obtain the product when making an independent treatment decision for their patients.\n\nSpecifically, the Key Account Manager will meet their overall sales objectives by delivering clinical product-related information and providing access related information, in line with Company policies, to appropriate HCPs. The role will require the ability to deliver sales objectives as well as effectively educate on product acquisition, related payer policy, and reimbursement information.\n\nThe skills required for a Key Account Manager are Accountability, Adaptability, Business Acumen/Planning, Judgement and Collaboration, Problem Solving, Account Management, Sense of Urgency, Decision Making, and Integrity. Individual must possess experience within a complex distribution model including Specialty Pharmacy, Buy & Bill and direct distribution.\n\nThe Key Account Manager must conduct all work activities in accordance with Braeburn policies and code of conduct.\n\nSpecific Duties: \n\n\n* Achieve planned Braeburn goals, and patient access to product objectives and other expected performance measures for assigned geography\n\n* Demonstrate mastery of sales competencies:\n\n\n* Business Acumen – Review, analyze and interpret reports / facts and data to plan and execute territory activities that ensure quarterly and annual objectives are met. Develop a deep understanding of assigned territory, including delivery of care, major payers and regulatory environment. Understand industry trends and emerging competition as well as reimbursement patterns and potential implications to patient delivery. Understand state law and policies to execute tactics within a local geography\n\n* Scientific Knowledge – Mastery of disease state and product information communicated in a compliant manner consistent with the FDA-approved product labeling and REMS program\n\n* Customer Engagement – Engage with account personnel to prepare for sales call, uncover needs and opportunities, communicate approved solutions, address customer concerns, gain advance/commitment, post call analysis/next steps\n\n\n\n\n\n* Using internally approved materials, provide information to help inform physicians and office personnel about access related information for Braeburn’s products\n\n* Effectively manage and support accounts, which includes ensuring product access and resolving/triage reimbursement issues in a manner that complies with Braeburn policies, processes, and procedures to optimize customer and patient experience\n\n* Collaborate effectively with all Braeburn cross-functional partners\n\n* Develop ongoing dialogue with customers to effectively anticipate and adapt to customers’ needs, as well as evolving market challenges and opportunities\n\n* Exercise sound judgment, and ensure integrity and compliance with all Braeburn policies and Braeburn Code of Conduct\n\n* Exercise fiscal control of operational expenses\n\n\n\n\nSkills: \n\n\n* Drive for results/strong sense of accountability and ownership\n\n* Strong work ethic and commitment to excellence\n\n* Ability to build strong relationships and effectively inform HCPs about Braeburn’s products\n\n* Strong attention to detail and follow-through\n\n* Ability to solve problems\n\n* Proven expertise in informing healthcare provider offices surrounding coding, billing, and submissions in range of payer environments\n\n* Strong Emotional Intelligence\n\n* Documented team-oriented collaboration skills\n\n* Strong ethical behavior and commitment to compliance\n\n* Demonstrated passion and empathy for improving Addiction/Mental Health patient care\n\n* Ability to thrive in a dynamic, accountable start-up environment\n\n\n\n\nEducation/Experience: \n\n\n* Bachelor’s degree (BS/BA) required. Advanced business degree a plus\n\n* 7+ years of pharmaceutical experience with at least 3 years of sales and/or field market access experience in biotech/specialty pharmaceutical/device industries\n\n* Proven sales or field market access performance as evidenced by market performance reports and recognition awards in Specialty Pharmacy markets\n\n* In-depth understanding of reimbursement/insurance coverage for physician-administered treatments\n\n* Proven product launch experience in a highly complicated and competitive environment\n\n* Experience selling specialty products, in-particular physician-administered products such as implantable or injectable medication technologies in a healthcare setting\n\n* Ability to work autonomously to find new business opportunities\n\n* Valid driver’s license and in good standing\n\n* Experience in a start-up environment a plus\n\n* Willingness to travel both regionally and nationally. Some territories may require overnight travel up to 50-70%.\n\n\n\n\nBraeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar:\n\n
$37,500 — $82,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDayton, Ohio, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Senior Manager Enterprise Customer Success
Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\nThe Opportunity\n\nOur global customer base is growing faster than ever. We are looking for an experienced leader to spearhead the expansion and scaling of our Customer Success program in international markets. You will play a pivotal role in helping Postman understand and capitalize upon the unique opportunities presented by the EMEA and APAC markets.\n\nYou will own the post-sales process for our Enterprise customer segment, from initial customer onboarding to full-scale adoption, and have ultimate responsibility for renewal. You'll be supported by many Postman teams - from sales and engineering, to product management, data science, and our executives - to ensure our customers achieve value from their usage of Postman. \n\nThis role is perfect for an experienced leader passionate about defining global strategies and helping high-growth organizations build operations outside of North America.\nWhat You'll Do\n\n\n* Team Building & Leadership: Define, hire and manage a team of high-performing Customer Success Managers to meet incoming demand. You will also manage a team of existing experienced Customer Success Managers.\n\n* Champion for International Regions: Lead efforts to adapt the existing product and operating model to meet the unique needs of each major region under your leadership. This includes adjusting hiring profiles, developing new playbooks, and adjusting success criteria as appropriate.\n\n* Strategic Expansion Planning: Develop and execute a clear, actionable plan for expanding our Customer Success program in each region. Demonstrate clear alignment with our focus on maximizing Gross Renewal Rate and Net Revenue Retention. \n\n* Data-Driven Strategy: Incorporate usage patterns, market data, customer feedback, and success metrics to guide your decisions and measure progress against goals.\n\n* Cross-functional Leadership: Foster strong relationships with key stakeholders, especially in-region counterparts. Collaborate with our Sales organization to expand use cases & uncover opportunities. Partner with our Customer Education team to build out 1:many enablement programs to help scale. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction\n\n* Product Expertise & Customer Engagement: Develop and maintain product expertise, including best practices & overall industry trends. Foster relationships with priority customers, understanding their needs and objectives to ensure their success with our products.\n\n\n\nAbout You\n\n\n* Proven Post-Sales Leadership: 3+ years building and leading Customer Success or similar teams in a B2B SaaS environment, with a demonstrated track record of maintaining high performance during periods of high growth.\n\n* Strategic Planning: Strong strategic planning and execution skills, with the ability to navigate the complexities of entering new markets. Demonstrated experience leveraging data to make informed decisions on improving Customer Success outcomes.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Comfortable in a fast-paced, evolving environment. Experiments and iterates on new strategies and tools to achieve Customer Success goals.\n\n* Region Building Experience: Deep understanding of cultural, legal, and business landscapes outside of North America, especially EMEA markets. Proven track record of helping organizations scale programs internationally. Experience advocating for product and organizational changes to meet market needs (ex. localization of the product).\n\n* Customer Success Background: Deep understanding of the post-sale lifecycle (onboarding, adoption, value realization, advocacy and renewal), with a focus on developing both high-touch and one:Many strategies to support a diverse customer base.\n\n* Communication Excellence: Outstanding communication and interpersonal skills, capable of influencing and building consensus across cultures and organizational levels.\n\n* Analytical Proficiency: A strong analytical background with experience leveraging qualitative and quantitative data to make informed decisions in international contexts.\n\n* Language Skills: In addition to English, fluency in French or German is highly desirable.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, API, Senior, Sales and Non Tech jobs that are similar:\n\n
$55,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Deal Operations Analyst
Who Are We?\n\nPostman is the world’s leading collaboration platform for API development. The Postman API Platform’s features simplify each step of the API lifecycle so that individuals and enterprises can create better APIs—faster. More than 25 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly. We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. \n\nWe are seeking a passionate and highly driven individual to join the Deal Operations team at Postman. The Deal Operations Analyst role reports into the Head of Deal Operations which also reports into Revenue Operations. This role will work collaboratively with the sales, Finance, Legal, Renewals and Orders teams in the deal cycle; quote creation, approvals, order form creation, opportunity maintenance and bookings to comply with Postman policies and processes.\n\nThe Revenue Operations team is integral to the success of the Sales and Customer Success organizations by helping to drive revenue, renewals and the productivity of the sales and customer success teams. \nWhat You’ll Do \n\n\nCreate Quotes and Order Forms for sales deals\n\nProcess bookings review of customer orders. Assist in the complete order cycle, ensure quality and efficiency through the entire process\n\nSupport of internal and external customers in regard to order booking and order tracking\n\nPartner with Deal Operations and Sales on non-standard, custom, and/or complex deal structures to provide accurate quotes and order forms to match the intent of the deal\n\nCoordinate with internal teams to facilitate the order process, achieve joint goals, and solve problems related to order processing. These teams include finance, service, contracts, collections, and others\n\nAccurately enter deal information into Salesforce\n\nSpecial projects related to order processing and general Deal Operations process improvements\n\n\n\nAbout You \n\n\nBA/BS in Business Administration, Accounting, Operations, or other relevant field\n\n2-3 years of experience preferred\n\nUnderstanding of basic back office operations as well as strong knowledge of order processing and finance\n\nExperience with Quote to Cash in Salesforce CPQ Tool\n\nAbility to learn internal business technology, applications, and solutions quickly\n\nExperience interacting effectively with remote teams\n\nFlexibility to work additional nights and weekends for month and quarter-end, as needed\n\nWorking knowledge in Salesforce, Microsoft Excel, Google Suite\n\nWilling to work in a highly demanding and results-oriented team environment\n\nExtremely detail oriented and effective organizational skills. Meticulous in your attention to detail and take pride in ensuring that your work is accurate and thoughtful in nature.\n\nStrong problem solving skills and ability to root cause issues\n\nExcellent communication skills in knowing how develop partnership to effectively convey the needs of the sales team and customer to the appropriate stakeholder\n\nHighly organized in the ability to juggle many competing priorities and strive to support each with equal attention to detail and quick turn-around.\n\nStrong sense of accountability\n\nKindness and consideration in your approach when interacting with peers, partners and customers\n\n\n\nWhat Else? (Benefits)\n\nThis is remote role based in the Pacific time of the United States. Postman has an informal and fun working team environment. We offer a competitive salary and equity package, medical, dental, vision, and cool perks, and our offices include complimentary stocked drinks, snacks, and ergonomic workspaces to keep you comfortable and healthy. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. And we want you to be part of it all.\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman. Postman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, API, Microsoft, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
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