Gusto, Inc. is hiring a Remote Customer Success Manager
\nAbout Customer Success\n\nThe Customer Success team focuses on supporting our current customers as their businesses grow and their needs change. We do this through proactive outreach to our customers during key moments in their lifecycle to drive more adoption and longer lifetimes with Gusto.\n\nWe are looking for a CSM to join our Customer Success team at Gusto. You will work with our existing customers to drive customer education and feature adoption, integrations with our partners, maintain customer satisfaction, and increase retention. You will rapidly test hypotheses that will help develop and create processes for our growing team. Together we help solve our customers’ pain points by educating our current customers about the full value Gusto brings to small businesses. Our customers’ success is Gusto’s success. \n\nHere’s what you’ll do day-to-day:\n\n\n* Proactive outreach to current customers through outbound calls and email communication in the moments that matter. This might be a touchpoint in a customer’s first 90 days with Gusto, or a call to educate them on features they might not know about.\n\n\n\n\n\n* Use your deep Gusto product knowledge and Sandler skills to help our current customers adopt the features they need to support their business needs\n\n* Gather and share insights from your calls: What are some themes we’re hearing from our customers? What can we learn? What can we do better?\n\n* Represent the voice of the customer! You will fuel the feedback engine to inform our sales processes, our product roadmap, and help shape Gusto to be the product of our customers’ dreams.\n\n* Use your communication and partnership skills to educate cross functional stakeholders and compel action\n\n\n\n\nHere’s what we're looking for:\n\n\n* 2-4 years experience in high-volume customer facing roles (Customer Care, Customer Success, Account Manager, Sales Development Representative), preferably in the tech industry.\n\n* Outbound calling experience highly preferred \n\n* Passionate about helping small business owners achieve more success through empathetic and consultative conversations.\n\n* Comfort with ambiguity and willingness to experiment as we continue to build this team\n\n* Exceptional communication skills with the ability to explain complex topics like payroll and R&D tax credits in an easy-to-understand way.\n\n* Analytic and strategic thinker with the ability to translate individual conversations into themes and recommendations \n\n* Energized by learning new skills to do the best work of your life\n\n* Experience with Salesforce preferred \n\n\n\n\nAt Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.\n\nOur cash compensation range for this role is $68,000 to $80,000 OTE in Denver, and most remote locations. Remote locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Payroll, Education, Sales and Non Tech jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Seesaw is hiring a Remote Customer Success Specialist
\nAbout Us:\n\nSeesaw is an ed-tech company that opens the window to learning, allowing the brilliance and uniqueness of every elementary student to shine through to teachers and families. More than 10 million people across 150+ countries use our all-in-one education platform monthly. \n\nHistorically, families had little insight into what their children were learning in school, and students had to demonstrate their skills in a one-size-fits-all way that failed to capture the depth of their knowledge. Since 2013, Seesaw has paved a new way for learning by enabling families to participate in their children’s education. Our platform generates a powerful learning loop that connects teachers, families, and students, thus creating an environment where every student can thrive. \n\nOur Mission:\n\nSeesaw’s mission is to create an experience where students are inspired to be their best. We all deeply value education and come to work knowing that what we do today enables future generations. Seesawers take pride in knowing that our work makes the learning experience better and more accessible to all.\n\nYour Team: \n\nIn this role you will work in close partnership with Enterprise Customer Success Managers. \n\nYour Role:\n\nSeesaw is seeking a Customer Success Specialist Contractor to assist with outbound calls and email communication to connect with our customers regarding their upcoming contract expirations and related matters. \n\nYour Responsibilities:\n\n\nConduct proactive cold outreach to active customers to help validate contact information and maintain contact hygiene in Salesforce\n\nMeet key performance indicators aligned with Seesaw’s retention goals\n\nPartner closely with Customer Success Manager teammates \n\n\n\n\nRequirements:\n\n\nThe ideal candidate is enthusiastic about a career in sales or account management in a high volume environment\n\nHas experience conducting outbound calls and managing high volume of email communication\n\nAdaptable and able to shift priorities as needed \n\n\n\n\nCompensation \n\nOur salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Seesaw. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Seesawers. It is our expectation that the majority of candidates who are offered roles at Seesaw will land well within our salary ranges based on these factors.\n\nThe hourly rate for this position is: $17.30 - $20.55\n\nThis is a Non-Exempt position.\n\nSeesaw provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religious creed, color, sex, sex stereotype, gender, gender identity/gender expression/transgender, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, or military or veteran status. In addition to federal law requirements, Seesaw complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\n\nSeesaw is committed to protecting your personal data. Learn more about the personal information we collect, how we use it, and how to exercise your rights here: U.S. Privacy Notice. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCarolina, South Carolina, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Newsela is hiring a Remote Enterprise Customer Success Manager
\nThe Role: \n\n\n* As a member of our Enterprise Customer Success team, you’ll have the opportunity to directly influence how administrators engage with Newsela. \n\n* You’ll monitor the health of your portfolio and every step of the client life cycle, while working closely with our internal teams to ensure clients are engaging with and getting the most out of Newsela’s solutions. \n\n* You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an exceptional experience from the pre-sale team introduction throughout the full lifecycle. \n\n* Your work will directly impact the expansion and adoption of Newsela products in K-12 classrooms nationwide, and will ultimately help bring engaging, culturally responsive learning content to students and teachers.\n\n* You will partner closely with members of our Sales, Marketing, and Support teams.\n\n\n\n\nWhy you’ll love this role:\n\n\n* You will manage 20 to 25 enterprise accounts – some of the largest district accounts in the country.\n\n* You’ll leverage data, our tech stack (including Gainsight and Salesforce/SFDC), and customer insights to drive company results in product adoption, renewal, and expansion.\n\n* You’ll also have the opportunity to leverage frameworks for your work while still maintaining autonomy and discretion to personalize your approach to partnership with each district based on their goals and needs.\n\n* You'll drive successful business reviews with clients and manage an assigned portfolio of clients and related OKRs.\n\n* You will own client success planning for your accounts; you'll ask discovery questions, employ active listening skills, and synthesize client goals for successful renewal.\n\n* You will have a direct impact on the expansion and adoption of Newsela products, which will ultimately scale Newsela’s ability to bring engaging, culturally responsive learning content to K-12 classrooms nationwide.\n\n\n\n\nWhy you’re a great fit: \n\n\n* You have 3+ years of enterprise level CSM experience in Educational Technology.\n\n* You have a demonstrated history of hitting and exceeding company OKRs (may include renewal, health scores, product adoptions OKRs, etc).\n\n* You have a history of driving customer retention and forecasting accurately.\n\n* You proactively manage a portfolio of clients and build a strategic plan to maximize results.\n\n* You monitor account health to identify areas of risk and opportunity, and leverage data and insights to drive product and partnership action. \n\nYou quickly become a product expert, understanding the nuances of your company’s products and acutely aligning them to solve for customer pain points\n\nYou are able to leverage your experience in client success planning, and are able to ask discovery questions, actively listen, and synthesize client goals, to effectively uncover hidden needs and get to the root of the problem.\n\nYou have a proven history of partnering with the Sales team to achieve revenue goals, and are able to work across teams to galvanize support and ensure clients have the resources they need to get the most out of their partnership.\n\nWhile not required, a background in education and/or Gainsight and Salesforce (SFDC) experience is a plus. \n\nPreference for candidates located in CA, OR, and WA.\n\n\n\n\nCompensation:\n\n\n* Base salary: $85,000 - $88,000\n\n* On-Target Commission: $27,500\n\n* Total OTE (On-Target Earnings): $112,500 - $115,500\n\n\n\n\nTotal compensation for this role also includes incentive stock options and benefits. \n\n \nAbout Newsela: \n\nNewsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose.\n\nWhy you’ll love working at Newsela:\n\n\nHealth & Wellness: Access to the world’s leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul.\n\nWork From Home: Almost all of our roles are fully remote - tech stipend included!\n\nSupporting ALL Families: Supplemental programs and time off to take care of your family and yourself.\n\nTime Off: Flexible PTO to recharge, including Sabbatical Leave\n\nInclusive Experiences: Robust DEIB curriculum, Identity & Experience Groups (Affinity Groups + Employee Resource Group), Authentic & Transparent conversations with Executive Leadership Teams, and integration of DEIB lens across Talent lifecycle processes.\n\nProfessional Development: Holistic Learning & Development Programs that enable meaningful & inclusive experiences, programs that build future-focused competencies, cohort & community learning sessions that foster a sense of belonging, and individual development plans aligned with your personal and professional aspirations to turn goals into reality.\n\nMake A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.\n\n\n\nDisclaimer: Please be aware of recruitment phishing scams affecting Newsela and other employers. Newsela does not use third party services for full time hires. Our recruiting emails will come from an @newsela.com email address. You can reach out to [email protected] if you have concerns about the legitimacy of an email sent by or on behalf of Newsela’s talent acquisition team. Newsela will never ask for financial or banking information from candidates, nor will you be asked for any type of payment as part of consideration for employment with Newsela. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPortland, Oregon, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe’re LumiQ – an audio-first professional education platform for CPAs. We help CPAs get their continuing professional development (CPD) hours through engaging podcasts with business leaders (the CFOs of Slack, Shopify, Yelp, Yahoo!, TD Bank, and Wealthsimple just to name a few). CPD/CPE is the yearly required learning that CPAs generally dread doing. They’re tired of dealing with boring webinars, irrelevant content and product experiences that are out-of-date. That’s why they’ve flocked to LumiQ and our mission to make professional learning enjoyable. \n\n\nWith hundreds of companies signed up, we’re at the precipice of launching a global movement that’s going to massively change the professional education and podcasting industries. Following our recent Series A, we’ve expanded into the US market and are seeing wonderful early signs of traction. \n\n\nDespite our lightning growth, we tend not to subscribe to the mantra of “move fast and break things.” Our goal is to build a profitable company, where our employees can learn and grow, and where customers see real value and genuinely enjoy using the product. We are building a company meant to last, and if this resonates with you, we hope you will consider joining us on our journey to transform professional education!\n\n\nRevenue Operations (RevOps) aligns the sales, customer success and marketing teams in LumiQ to optimize the customer’s journey. The RevOps team in LumiQ is focused on ensuring the revenue teams are working towards common KPIs, eliminating silos and ensuring data-driven decision-making.\n\n\n\nWHAT YOU'LL RESPONSIBLE FOR\n* Assist with creating business reports, forecasting, budgeting and financial/operational analysis to provide insights and demonstrate the performance of the business. \n* Work closely with the Marketing team to create and track campaigns, develop strategies, analyze lead quality and sales outreach metrics, and provide recommendations to achieve targets. \n* Responsible for data enrichment, list-building optimization for marketing and ensuring data integrity, Data collection, clean-up and preparation: collect, clean, and preprocess data from various sources to ensure accuracy and reliability for business operation and analysis. \n* Report generation: prepare and present reports and dashboards that visualize key performance metrics and trends to stakeholders. \n\n\n\nWHO YOU ARE \n* Results-oriented with an initiative-driven mindset coupled with excellent analytical and organizational skills.\n* Strong attention to detail, problem-solving skills, excellent written and verbal communication. \n* Ability to execute proactively and meet deadlines in a fast-paced environment. \n* 1-2 years of experience working with a revenue team such as Sales, Customer Success (CS) or Marketing. \n* Post secondary education in Business, Finance or Mathematics. \n* Advanced knowledge of Microsoft Excel, and ability to work with large datasets. \n* Ability to work through ambiguity and manage up, work independently and as part of a team in a fast-paced environment. \n* Demonstrate flexibility to accommodate work demand Ability to deliver on commitments and manage multiple deliverables. \n* Experience with CRM systems such as Salesforce and sales reporting tools is an asset.\n\n\n\n\n\nIf you think your experience is most of the way there we’d still love to meet you! \n\n\nThis is a flexible hybrid role based out of Toronto, Canada. Employees will be expected to be able to commute to the office 1-2 times per week.\n\n\nBenefits and Perks\nNomad Policy: Work from anywhere in the world for up to 4 weeks per year. \nHybrid Work Style: The best of both worlds. Enjoy remote work and a downtown Toronto office with snacks, events, and ping pong. \nTime Off to Recharge: Great vacation day offerings as well as uncapped sick and mental health days. \nHealth Benefits: Medical, dental, and health spending account. \nMonthly Social Events: Connect with your colleagues during baseball games, taco bars, escape rooms, and more. \nFlexibility: We don't mind if you need to run to a mid-day appointment or pick up your kid early from school. \nEndless Learning: Our platform isn't just for accountants. Listen to podcasts on soft skills, career development, leadership, and more. \nLumiQ Clubs: Join an existing club or start your own. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Finance, Microsoft, Marketing, Sales and Non Tech jobs that are similar:\n\n
$65,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Senior Manager Enterprise Customer Success
Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\nThe Opportunity\n\nOur global customer base is growing faster than ever. We are looking for an experienced leader to spearhead the expansion and scaling of our Customer Success program in international markets. You will play a pivotal role in helping Postman understand and capitalize upon the unique opportunities presented by the EMEA and APAC markets.\n\nYou will own the post-sales process for our Enterprise customer segment, from initial customer onboarding to full-scale adoption, and have ultimate responsibility for renewal. You'll be supported by many Postman teams - from sales and engineering, to product management, data science, and our executives - to ensure our customers achieve value from their usage of Postman. \n\nThis role is perfect for an experienced leader passionate about defining global strategies and helping high-growth organizations build operations outside of North America.\nWhat You'll Do\n\n\n* Team Building & Leadership: Define, hire and manage a team of high-performing Customer Success Managers to meet incoming demand. You will also manage a team of existing experienced Customer Success Managers.\n\n* Champion for International Regions: Lead efforts to adapt the existing product and operating model to meet the unique needs of each major region under your leadership. This includes adjusting hiring profiles, developing new playbooks, and adjusting success criteria as appropriate.\n\n* Strategic Expansion Planning: Develop and execute a clear, actionable plan for expanding our Customer Success program in each region. Demonstrate clear alignment with our focus on maximizing Gross Renewal Rate and Net Revenue Retention. \n\n* Data-Driven Strategy: Incorporate usage patterns, market data, customer feedback, and success metrics to guide your decisions and measure progress against goals.\n\n* Cross-functional Leadership: Foster strong relationships with key stakeholders, especially in-region counterparts. Collaborate with our Sales organization to expand use cases & uncover opportunities. Partner with our Customer Education team to build out 1:many enablement programs to help scale. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction\n\n* Product Expertise & Customer Engagement: Develop and maintain product expertise, including best practices & overall industry trends. Foster relationships with priority customers, understanding their needs and objectives to ensure their success with our products.\n\n\n\nAbout You\n\n\n* Proven Post-Sales Leadership: 3+ years building and leading Customer Success or similar teams in a B2B SaaS environment, with a demonstrated track record of maintaining high performance during periods of high growth.\n\n* Strategic Planning: Strong strategic planning and execution skills, with the ability to navigate the complexities of entering new markets. Demonstrated experience leveraging data to make informed decisions on improving Customer Success outcomes.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Comfortable in a fast-paced, evolving environment. Experiments and iterates on new strategies and tools to achieve Customer Success goals.\n\n* Region Building Experience: Deep understanding of cultural, legal, and business landscapes outside of North America, especially EMEA markets. Proven track record of helping organizations scale programs internationally. Experience advocating for product and organizational changes to meet market needs (ex. localization of the product).\n\n* Customer Success Background: Deep understanding of the post-sale lifecycle (onboarding, adoption, value realization, advocacy and renewal), with a focus on developing both high-touch and one:Many strategies to support a diverse customer base.\n\n* Communication Excellence: Outstanding communication and interpersonal skills, capable of influencing and building consensus across cultures and organizational levels.\n\n* Analytical Proficiency: A strong analytical background with experience leveraging qualitative and quantitative data to make informed decisions in international contexts.\n\n* Language Skills: In addition to English, fluency in French or German is highly desirable.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, API, Senior, Sales and Non Tech jobs that are similar:\n\n
$55,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Deal Operations Analyst
Who Are We?\n\nPostman is the world’s leading collaboration platform for API development. The Postman API Platform’s features simplify each step of the API lifecycle so that individuals and enterprises can create better APIs—faster. More than 25 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly. We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. \n\nWe are seeking a passionate and highly driven individual to join the Deal Operations team at Postman. The Deal Operations Analyst role reports into the Head of Deal Operations which also reports into Revenue Operations. This role will work collaboratively with the sales, Finance, Legal, Renewals and Orders teams in the deal cycle; quote creation, approvals, order form creation, opportunity maintenance and bookings to comply with Postman policies and processes.\n\nThe Revenue Operations team is integral to the success of the Sales and Customer Success organizations by helping to drive revenue, renewals and the productivity of the sales and customer success teams. \nWhat You’ll Do \n\n\nCreate Quotes and Order Forms for sales deals\n\nProcess bookings review of customer orders. Assist in the complete order cycle, ensure quality and efficiency through the entire process\n\nSupport of internal and external customers in regard to order booking and order tracking\n\nPartner with Deal Operations and Sales on non-standard, custom, and/or complex deal structures to provide accurate quotes and order forms to match the intent of the deal\n\nCoordinate with internal teams to facilitate the order process, achieve joint goals, and solve problems related to order processing. These teams include finance, service, contracts, collections, and others\n\nAccurately enter deal information into Salesforce\n\nSpecial projects related to order processing and general Deal Operations process improvements\n\n\n\nAbout You \n\n\nBA/BS in Business Administration, Accounting, Operations, or other relevant field\n\n2-3 years of experience preferred\n\nUnderstanding of basic back office operations as well as strong knowledge of order processing and finance\n\nExperience with Quote to Cash in Salesforce CPQ Tool\n\nAbility to learn internal business technology, applications, and solutions quickly\n\nExperience interacting effectively with remote teams\n\nFlexibility to work additional nights and weekends for month and quarter-end, as needed\n\nWorking knowledge in Salesforce, Microsoft Excel, Google Suite\n\nWilling to work in a highly demanding and results-oriented team environment\n\nExtremely detail oriented and effective organizational skills. Meticulous in your attention to detail and take pride in ensuring that your work is accurate and thoughtful in nature.\n\nStrong problem solving skills and ability to root cause issues\n\nExcellent communication skills in knowing how develop partnership to effectively convey the needs of the sales team and customer to the appropriate stakeholder\n\nHighly organized in the ability to juggle many competing priorities and strive to support each with equal attention to detail and quick turn-around.\n\nStrong sense of accountability\n\nKindness and consideration in your approach when interacting with peers, partners and customers\n\n\n\nWhat Else? (Benefits)\n\nThis is remote role based in the Pacific time of the United States. Postman has an informal and fun working team environment. We offer a competitive salary and equity package, medical, dental, vision, and cool perks, and our offices include complimentary stocked drinks, snacks, and ergonomic workspaces to keep you comfortable and healthy. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. And we want you to be part of it all.\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman. Postman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, API, Microsoft, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Zen Educate is hiring a Remote Marketing Specialist
\nLocation: Minneapolis - Hybrid (Remote with 1-2 days a week working with the team from a co-working space in Minneapolis)\n\n\n\n\nOur Mission\n\n\nZen is revolutionising education. Schools spend over £2bn a year on agency staff, and £600m of that goes straight into the pockets of recruitment agencies. That’s why we’ve built an alternative. \nOur online platform gives schools instant access to hundreds of profiles of fully vetted teachers and support staff. Since launching in 2017, we’ve saved schools over £10m – money that goes straight back into school budgets and increases teachers’ pay.\n\n\nThe opportunity \n\n\nThis is your chance to join a tech startup in hypergrowth. We’re passionate about professional development, and we’ll work to maximize your personal and career growth.\nWe're looking for enthusiastic, mission-driven people who fit our values and are passionate about what we do. You're encouraged to apply even if your experience doesn't exactly match the job description.\n\n\nWhat we are looking for\n\n\n- Understanding of the US education market is highly desirable but not essential \n- Demonstrable experience of execution of a holistic B2B marketing plan\n- Good copywriting skills for emails, collaterals, social media \n- Ability to work unsupervised\n- Problem-solving skills and a proactive attitude to thrive in an evolving marketing team\n- Excellent project management and organisational skills, with the ability to multitask and meet deadlines\n- A customer-centric, results-driven mindset.\n\n\nWhat you’ll be doing\n\n\n- Coordinating marketing activities to generate leads. Track, analyze, and report on the performance of marketing activities\n- Creating a copy for emails and sales collaterals\n- Ensuring consistency across all communication channels in terms of reflecting our brand values, differentiators, messages, tone of voice, brand guidelines and style\n- Curating content plans & execute for multiple social media platforms, supported by research conducted from relevant industry news and trends\n- Identifying and evaluating relevant education conferences, trade shows, and industry events\n- Planning and coordinating participation in assigned events\n- Managing the marketing budget, ensuring efficient allocation of resources and tracking expenses\n- Preparing and delivering targeted email campaigns with high-quality content and effective audience segmentation.\n\n\nWhat's in it for you?\n\n\n- Work that you want to talk about\n- Competitive salary\n- Ownership in the company\n- 15+ days PTO & 9 federal holidays\n- Fun-loving, tight-knit team solving a problem that makes a difference\n- Health Insurance (Dental and Vision)\n\n\nWe can’t wait to hear from you!\n\n\nDiversity and Inclusion \nAt Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. \n\n\nWe welcome applicants with diverse backgrounds and different experiences and perspectives — just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work. \n\n\nWe are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.\n\n\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Marketing, Sales and Non Tech jobs that are similar:\n\n
$60,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMinneapolis
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
ThoughtExchange is hiring a Remote Account Manager
\nThoughtExchange is the world’s most trusted engagement and survey platform for leaders who drive change and alignment. We support a diverse range of clients from top school districts across North America to Fortune 500 companies and Public Sector innovators. We’re also winners of Quartz’s Best Companies for Remote Workers and Canada’s Top Growing Companies. Join us on our journey to accelerate change for good through inclusive problem-solving!\n\n\nWe are looking for an Account Manager (AM) to join our Civic team to drive business outcomes that result in renewals, expansion, and customer advocacy. They will partner with the Customer Success Manager to support a seamless customer journey from onboarding to renewal for some of the top school districts & public sector clients across North America. The ideal candidate has impeccable relationship-building and negotiation skills. They are a problem-solver not afraid to think outside the box and are customer-centric in everything they do. \n\n\n\nWhat You’ll Do: \n* Drive Renewal & Expansion Goals: Follow a strategic and revenue-focused approach to managing the end-to-end renewal process for a portfolio of assigned customer accounts. Develop and execute strategies to drive engagement and adoption of ThoughtExchange products and identify opportunities for upselling and cross-selling.\n* Discover and Prove Value to Executive Sponsor: Understand what value means to the customer via ongoing discovery and success planning. Provide customers with quarterly business reviews/reports. Proactively engage with existing customers to review overall account health, customer outcomes, and new product offerings, and consult to help sustain and grow our footprint in these accounts. \n* Customer Relationship Management: Be strategic in identifying and developing relationships with the Executive Sponsor, Champions and other key contacts within the assigned portfolio to be seen as a trusted advisor and valued partner; leverage these relationships to expedite your other responsibilities. Build relationships with customers by traveling for in-person events and conferences\n* Cross-Team Collaboration: Collaborate with internal TE teams to ensure that the customer has a smooth customer experience; that the CSM is well positioned to drive usage and value; that the customer is set up for success; and that product and marketing continues to hear customer feedback.\n* Data Analysis/Forecasting: Analyze client feedback and data to identify areas for improvement and develop plans to address them. Maintaining accurate and up-to-date account data and forecasting through administrative precision in Salesforce, Dooly, Domo \n* ADEI: Support our Anti-Racism and Diversity, Equity and Inclusion (ADEI) mandate by (at a minimum) being aware of our ADEI commitment and initiatives and completing all required ADEI training.\n\n\n\nWhat We Think Is True About You:\n* You have a minimum 3 years of work experience in account management, preferably in SaaS\n* You have a minimum 2 years of quota-carrying experience based on renewals \n* Demonstrated knowledge and skills like value articulation, objection handling, discovery skills, experience conducting Quarterly Business Reviews and renewal conversations\n* You have experience managing a challenging book of business \n* You have a proven ability to listen deeply, understand and communicate effectively with all levels of stakeholders, including senior leadership\n* Collaborative and exceptional relationship builder with both internal and external stakeholders\n* Critical and strategic thinking skills\n* Proven ability to take ownership and demonstrate accountability\n* Able to travel to meet clients in Canada and the United States about 4-5 times a year \n\n\n\nNice to have:\n* Experience working in the Education or Public vertical or with a survey product\n* Experience with B2B SaaS sales with a yearly or multi-year renewal cycle \n* Experience with supporting a complex, unique product\n* Experience in a fast-paced, dynamic startup/scale up\n\n\n\n\n$80,000 - $89,000 a yearThe base hiring range for this role is $80,000-$89,000 CAD ($133,500-148,000 On-Target Earnings). Your specific compensation within this range is determined based on your job-related skills, knowledge, experience, and our internal equity assessment.\n\nIf you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out, apply and tell us more about yourself in your application. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. \n\n\nThoughtExchange welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time to time, emergencies happen, and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.\n\n\nWhat we offer:\nThoughtExchange wants to ensure our people are heard, supported, and cared for—so we invest in our employees. We're continuously asking our employees what they need to ensure we're supporting their successes in the workplace and in life. We are proud to offer our employees the following:\n\n\nBenefits & Well-Being: From day one, you’ll receive a benefits package focused on health & wellness that includes a generous time off policy, flexible extended benefits plan options and company-wide Mental Health days off scheduled through the year. Our benefits package also includes maternity & parental leave top-up programs and access to Cyno, which offers personal & professional support services like career coaching & counselling.\n\n\nFlexibility: We’ve been remote-first for over ten years. We’re contribution-focused, and we operate on mutual trust because we need you to feel empowered to be your best self. You know the circumstances in which you excel—where you work and how you structure your day.\n\n\nOwnership: In addition to competitive pay and benefits, employees receive share options when joining the company. Additional options are awarded throughout your ThoughtExchange career based on ongoing contributions to the company. \n\n\nCulture: We walk the walk when it comes to our product, and we make sure no important decisions are made without including our employees' perspectives. We value and prioritize everyone’s voice, so we use our anonymous, anti-bias platform to make sure people are comfortable sharing their real thoughts and feedback.\n\n\nCompensation: We want you to do your best work, and part of that is being happy with your compensation. We pay fairly, taking into account all the complexities of market rates, experience, location, and demand. We believe in pay transparency and pay equity. \n\n\nConnection: In addition to remote hubs of employees across Canada & the US and offices in Rossland & Vancouver, we get together once a year as a company in some pretty cool locations. We also connect virtually as a company on a monthly basis and celebrate one another in our #gratitude Slack channel. \n\n\nGrowth: You’ll have the opportunity to join regular Anti-racism, Diversity, Equity & Inclusion (ADEI) and Learning & Development sessions. You also have access to an annual Professional Development stipend & Company Coach to ensure you can grow in your role & advance your career.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, Senior, Marketing, Sales and Non Tech jobs that are similar:\n\n
$55,000 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote in Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Demandbase is hiring a Remote EMEA Marketing Specialist
\nIntroduction to Demandbase: \n\nDemandbase is the Smarter GTM™ company for B2B brands. We help B2B companies hit their revenue goals using fewer resources. How? By aligning their sales and marketing teams around a combination of their data, our data, and artificial intelligence — what we call Account Intelligence — so they can identify, engage, and focus their time and money on the accounts most likely to buy. \n\nAs a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have offices in the San Francisco Bay Area, Seattle, and India, as well as a team in the UK, and allow employees to work remotely. We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area including, “Best Workplaces for Millennials” and “Best Workplaces for Parents”!\n\nWe're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of living out our mission to transform how B2B goes to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!\n\nAbout the Role:\n\nWe are currently looking for a Marketing Specialist to join our Segment Marketing Team to support EMEA in-territory marketing programs. We’re looking for people with experience in B2B marketing across demand generation programs and event management. This role will report to the Marketing Director, EMEA and is a remote role.\n\nWorking alongside the Marketing Director, EMEA, you will be responsible for supporting the delivery of the EMEA marketing plan and campaigns that target key audiences across Europe to support our objectives of generating pipeline, growing revenue and delivering more engagement from our existing clients.\n\nWhat you’ll be doing:\n\n\n* Conducting in-depth research on industry trade shows and events, aligning their audience with our strategic targets.\n\n* Collaborating with key stakeholders across the organization, including sales, business development, partner marketing, and segment marketing, to ensure cohesive event strategies.\n\n* Strategically selecting events that align with our business goals and securing optimal sponsorship levels.\n\n* Creating and executing integrated plans for each event, encompassing internal kickoffs, booth and onsite experiences, pre- and post-event campaigns, staffing, logistics, and goal alignment.\n\n* Ensuring timely and budget-conscious handling of logistics, services, and shipping.\n\n* Partnering with field marketing and partner marketing to plan supporting programs such as dinners.\n\n* Collaborating with the sales team to drive on-site meetings and registrations for ancillary events.\n\n* Supervising the lead handoff to sales, prioritizing hot leads and providing sales enablement materials for prompt and effective follow-up.\n\n* Developing success criteria, goals, and forecasts for all programs, regularly reporting progress and key insights, and adjusting plans as needed.\n\n* Creating and managing the budget for event marketing initiatives.\n\n* Plan and execute webinars and other online events\n\n* Direct Mail: ownership of direct mail programs and gifting to support awareness, sales needs and customer gifts.\n\n* Running automated campaigns leveraging channels like LinkedIn and Outreach\n\n\n\n\nWhat we’re looking for:\n\n\n* 2-3 years of B2B demand generation marketing, preferably in on-demand/SaaS business environment\n\n* Revenue-focused individual with a high sense of urgency and a history of exceeding quantifiable performance metrics\n\n* Excellent written and verbal communication skills and a strong ability to make persuade and delight a variety of individuals, including executives, customers and prospects\n\n* Detail oriented and highly organized, with a keen ability to keep projects on track while proactively flagging risks\n\n* Skilled at coordinating complex projects and aligning multiple stakeholders to achieve business goals\n\n* Knowledge/experience using Salesforce.com, marketing automation and Asana a plus\n\n\n\n\n \n\nOur Commitment to Diversity, Equity, and Inclusion at Demandbase\n\nAt Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.\n\nWe recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!\n\nWe acknowledge that true diversity and inclusion require ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Marketing, Sales and Non Tech jobs that are similar:\n\n
$47,500 — $77,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Mentor Collective is hiring a Remote Partnerships Director
\nAbout the Company: \n\n\nWork for one of the 50 Best Fully Remote Startups To Work For 2023 according to BuiltIn. Mentor Collective has also been recognized in the top 100 Best Remote Companies to Work For in 2022 as well as in the Top Ten Best Small Companies to Work For in Boston (2021 & 2020). Learn more about our culture here. \n\n\nMentor Collective is the industry-leading provider of mentoring programs. We partner with 200+ colleges and employers to provide all students with a relevant, trained peer, professional, or alumni mentor. Our partner institutions have seen an average reduction in melt rates of -13.79% and an average effect on retention of +5.67%, with a total of more than 310,000+ mentorships created since our inception in 2015. \n\n\nAbout the role:\n\n\nAt Mentor Collective, the Partnerships (aka Sales) team serves as the starting point for every new partner relationship, making this a crucial role within our organization. Partnerships Directors (aka Account Executives) develop and execute a territory sales plan. This role acts as a trusted and informed advisor to the marketing team. \n\n\nOur Partnerships Directors are motivated by improving the student experience on college and university campuses and are passionate about sales. An ideal candidate is comfortable in a sales environment and working in a growing, changing start-up.\n\n\nThis position reports to VP of Partnerships (Sales).\n\n\n\nResponsibilities:\n* Sales and Business Development:\n\n\n* Identify, prospect, and qualify new leads within the education industry.\n* Develop and implement effective sales strategies to meet or exceed revenue targets.\n* Conduct product demonstrations and presentations to potential customers.\n* Collaborate with the marketing team to generate and execute lead generation campaigns.\n* Understand customer needs and tailor product solutions to meet their specific requirements.\n\n\n\n* Product Knowledge and Expertise:\n* Stay updated on industry trends, competitor offerings, and advancements in educational technology.\n* Demonstrate a deep understanding of our SaaS Ed Tech platform and its features.\n* Effectively communicate the value proposition and benefits of our solutions to potential clients.\n\n\n\n* Sales Pipeline Management:\n* Maintain accurate and up-to-date records of all sales activities and customer interactions using CRM software.\n* Track and report on sales performance metrics, revenue forecasts, and progress towards targets.\n* Work with the sales team and management to strategize and optimize the sales pipeline.\n\n\n\nExample goals/KPIs include:\n* Partnerships Directors lead activities to generate brand awareness and interest in territory. Creating qualified opportunities to sustain a 3X pipeline. \n* Quota based of TAM and achievable metrics \n\n\n\nJob Requirements: \n* At least 5 years of experience working in EdTech, new business-focused sales role with proven track record of hitting quotas and metrics \n* Experience navigating a multi-decision-maker enterprise sales process\n* Excellent relational and communication skills, both written and verbal.\n* U.S. work authorization required\n* 75% EST working hours overlap\n\n\n\nPreferred Qualifications: \n* Previous experience selling in Higher Education\n* Experience working in a startup environment and navigating ambiguity \n* Prior full-time remote experience\n\n\n\nBenefits:\n* 100% remote company\n* 5 Medical plans - all PPO plans\n* 1 Medical plan option is 100% employer-covered (employee-only tier) \n* 5 Dental/Vision plans\n* HSA, FSA, Dependent FSA options\n* Annual travel benefits to seek out-of-state care from specialists for reproductive and gender-affirming care\n* One year covered for Talkspace mental health therapy\n* One Medical membership covered 100% \n* Flexible PTO with a minimum requirement for employees\n* 12 Company holidays\n* Company-wide 'winter break' between Christmas & New Year each year\n* 401k benefits\n* Stipend for WFH office setup\n* Flexible work schedule, ability to work remotely while traveling\n\n\n\n\n$85,000 - $115,000 a yearCompensation: $85,000 - $115,000 per year (total compensation inclusive of base & variable) based on experience. This is a Full-Time, Exempt position. \n\nYou are welcome at Mentor Collective\n\n\nMentor Collective welcomes any and all people, embracing their age, race, gender identity, sexual orientation and expression, physical or mental ability, ethnicity, nationality, culture, religion, and perspective. We want to create an inclusive and equitable work environment that reflects the very students and universities we serve.\n\n\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, Marketing, Sales and Non Tech jobs that are similar:\n\n
$55,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Demandbase is hiring a Remote Events Marketing Specialist
\nIntroduction to Demandbase: \n\nDemandbase is the Smarter GTM™ company for B2B brands. We help B2B companies hit their revenue goals using fewer resources. How? By aligning their sales and marketing teams around a combination of their data, our data, and artificial intelligence — what we call Account Intelligence — so they can identify, engage, and focus their time and money on the accounts most likely to buy. \n\nAs a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have offices in the San Francisco Bay Area, Seattle, and India, as well as a team in the UK, and allow employees to work remotely. We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area including, “Best Workplaces for Millennials” and “Best Workplaces for Parents”!\n\nWe're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of living out our mission to transform how B2B goes to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!\n\nAbout the Role:\n\nDemandbase is looking for an Events Marketing Specialist, who has the skills and drive to create unforgettable experiences for our prospects, customers and partners at high-profile events. This position will be responsible for creating top-of-funnel awareness and market acceptance of Demandbase and our category while driving pipeline and revenue.\n\nThe base compensation range for this role, excluding bonus, is: $61,094 - $86,186.\n\nWhat you’ll be doing:\n\n\n* Conducting in-depth research on industry trade shows and events, aligning their audience with our strategic targets.\n\n* Collaborating with key stakeholders across the organization, including sales, business development, partner marketing, and segment marketing, to ensure cohesive event strategies.\n\n* Strategically selecting events that align with our business goals and securing optimal sponsorship levels.\n\n* Creating and executing integrated plans for each event, encompassing internal kickoffs, booth and onsite experiences, pre- and post-event campaigns, staffing, logistics, and goal alignment.\n\n* Ensuring timely and budget-conscious handling of logistics, services, and shipping.\n\n* Partnering with field marketing and partner marketing to plan supporting programs such as dinners.\n\n* Collaborating with the sales team to drive on-site meetings and registrations for ancillary events.\n\n* Supervising the lead handoff to sales, prioritizing hot leads and providing sales enablement materials for prompt and effective follow-up.\n\n* Developing success criteria, goals, and forecasts for all programs, regularly reporting progress and key insights, and adjusting plans as needed.\n\n* Creating and managing the budget for event marketing initiatives.\n\n* Staying abreast of the latest event marketing best practices, innovations, and technologies and sharing insights with key stakeholders.\n\n\n\n\nWhat we’re looking for:\n\n\n* 2+ years of B2B event marketing, preferably in on-demand/SaaS business environment\n\n* Revenue-focused individual with a high sense of urgency and a history of exceeding quantifiable performance metrics\n\n* Excellent written and verbal communication skills and a strong ability to make persuade and delight a variety of individuals, including executives, customers and prospects\n\n* Detail oriented and highly organized, with a keen ability to keep projects on track while proactively flagging risks\n\n* Skilled at coordinating complex projects and aligning multiple stakeholders to achieve business goals\n\n* Knowledge/experience using Salesforce.com, marketing automation and Asana a plus\n\n\n\n\nBenefits:\n\nOur benefits include options for up to 100% paid Medical and Vision premiums for employees, flexible PTO policy, no internal meeting Fridays, Modern Health mental wellness platform, and 11 paid holidays and 2 additional weeks where all Demandbase employees take off (the week of July 4th and the week of Thanksgiving). Plus 401(k), short-term/long-term disability, life insurance, and all those good things.\n\nOur Commitment to Diversity, Equity, and Inclusion at Demandbase\n\nAt Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.\n\nWe recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!\n\nWe acknowledge that true diversity and inclusion require ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Marketing, Sales and Non Tech jobs that are similar:\n\n
$47,500 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Age of Learning is hiring a Remote VP National Partnerships
\nCompany Overview:\nAge of Learning® is the leading education technology innovator, creating engaging and effective learning resources to help children build a strong foundation for academic success and a lifelong love of learning. Our research-based digital education programs have proven efficacy in increasing children’s learning gains, and our curriculum is developed by an experienced team of education experts. Age of Learning’s flagship product, ABCmouse.com® Early Learning Academy, is an award-winning comprehensive curriculum for children. Adventure Academy™, a massively multiplayer online game (MMO), provides elementary-and middle-school-age learners the opportunity to build critical knowledge in language, arts, math, science, social studies, and more in a fun and safe virtual world. The company’s School Solutions Programs include My Math Academy® , an adaptive, personalized program that helps students master foundational math concepts, and My Reading Academy™, which helps young learners become fluent readers and build a foundation for reading comprehension and literacy. With over 10 billion learning activities completed by more than 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit www.AgeofLearning.com.\n\n\n Age of Learning’s School team is looking for a seasoned Vice President of National Partnerships and Government Relations that will lead our efforts to establish and strengthen national partnerships with national associations, education institutions, consultants and other key stakeholders. The successful candidate will work closely with internal teams to develop and implement strategies for expanding the company's reach and impact and will represent the company in interactions with national educational leaders, policymakers, and other external stakeholders.\n\n\n\nResponsibilities\n* Build and manage relationships with key stakeholders in the education sector, including consultants, school districts, state education agencies, and other educational organizations.\n* Develop and implement strategies to establish Age of Learning as a trusted partner in the education community.\n* Collaborate with internal teams to create and execute successful partnerships and outreach initiatives.\n* Work with government officials and policymakers to promote Age of Learning's products and services and influence policies that impact education.\n* Develop and execute a national strategy utilizing consultants and associations that supports Age of Learning's business objectives.\n* Represent Age of Learning in public forums and events, including speaking engagements, conferences, and meetings with key stakeholders.\n* Build a team of professionals who can support Age of Learning's educational partnerships and government relations efforts.\n* Proactively manage communications with relevant Age of Learning executive stakeholders.\n* Communicate at a high level with all internal and external stakeholders. \n\n\n\nMinimum Qualifications\n* 8+ years’ experience in educational leadership within an EdTech company or equivalent experience.\n* Mission-driven, values-based marketing leader with experience in building processes and systems from the ground up\n* Strong understanding of the education market, marketing to education customers and working with B2B sales teams focused on PK-12.\n* Ability to think strategically while also working with stakeholders to produce the highest quality marketing campaigns with strategic use partnerships under tight timelines\n* Strong presentation skills including content creation and delivery\n* Strategic thinker with an inherent ability to simplify complex things and to lead through influence. \n* Experience managing multiple projects simultaneously from start to finish, including project discovery and planning, building, executing, and managing marketing campaigns\n* Demonstrated ability to consistently meet service level agreements for all projects.\n* Excellent communicator with effective written and verbal communication skills and the ability to collaborate with various levels of management, both internal and external. \n* Exceptional customer service orientation and behaviors. \n* Strong attention to detail and extremely high standards of quality.\n\n\n\nPreferred Qualifications\n* Knowledge of Hubspot and Salesforce preferred\n* Fluent in Microsoft Suite and Adobe\n* Working knowledge of a second language preferred\n\n\n\n\n\nThe estimated salary range for a new hire in this position is $180,000 USD to $220,000 USD. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location.\n\n\nAge of Learning currently provides: \n\n\n• 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums\n • A 401(k) program with employer match\n • 15 paid vacation days (increases to 20 days on your 3-year anniversary), 11 observed national paid holidays plus 9 sick days\n • Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions\n\n\n\n\n\n\nAn Equal Opportunity Employer\nAge of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.\n\n\nAge of Learning, Inc. (the “Company”) will consider qualified applicants with criminal histories pursuant to EEOC requirements and applicable state laws. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Education, Math, Microsoft, Marketing, Sales and Non Tech jobs that are similar:\n\n
$40,000 — $70,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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