Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\nThe Opportunity\n\nOur global customer base is growing faster than ever. We are looking for an experienced leader to spearhead the expansion and scaling of our Customer Success program in international markets. You will play a pivotal role in helping Postman understand and capitalize upon the unique opportunities presented by the EMEA and APAC markets.\n\nYou will own the post-sales process for our Enterprise customer segment, from initial customer onboarding to full-scale adoption, and have ultimate responsibility for renewal. You'll be supported by many Postman teams - from sales and engineering, to product management, data science, and our executives - to ensure our customers achieve value from their usage of Postman. \n\nThis role is perfect for an experienced leader passionate about defining global strategies and helping high-growth organizations build operations outside of North America.\nWhat You'll Do\n\n\n* Team Building & Leadership: Define, hire and manage a team of high-performing Customer Success Managers to meet incoming demand. You will also manage a team of existing experienced Customer Success Managers.\n\n* Champion for International Regions: Lead efforts to adapt the existing product and operating model to meet the unique needs of each major region under your leadership. This includes adjusting hiring profiles, developing new playbooks, and adjusting success criteria as appropriate.\n\n* Strategic Expansion Planning: Develop and execute a clear, actionable plan for expanding our Customer Success program in each region. Demonstrate clear alignment with our focus on maximizing Gross Renewal Rate and Net Revenue Retention. \n\n* Data-Driven Strategy: Incorporate usage patterns, market data, customer feedback, and success metrics to guide your decisions and measure progress against goals.\n\n* Cross-functional Leadership: Foster strong relationships with key stakeholders, especially in-region counterparts. Collaborate with our Sales organization to expand use cases & uncover opportunities. Partner with our Customer Education team to build out 1:many enablement programs to help scale. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction\n\n* Product Expertise & Customer Engagement: Develop and maintain product expertise, including best practices & overall industry trends. Foster relationships with priority customers, understanding their needs and objectives to ensure their success with our products.\n\n\n\nAbout You\n\n\n* Proven Post-Sales Leadership: 3+ years building and leading Customer Success or similar teams in a B2B SaaS environment, with a demonstrated track record of maintaining high performance during periods of high growth.\n\n* Strategic Planning: Strong strategic planning and execution skills, with the ability to navigate the complexities of entering new markets. Demonstrated experience leveraging data to make informed decisions on improving Customer Success outcomes.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Comfortable in a fast-paced, evolving environment. Experiments and iterates on new strategies and tools to achieve Customer Success goals.\n\n* Region Building Experience: Deep understanding of cultural, legal, and business landscapes outside of North America, especially EMEA markets. Proven track record of helping organizations scale programs internationally. Experience advocating for product and organizational changes to meet market needs (ex. localization of the product).\n\n* Customer Success Background: Deep understanding of the post-sale lifecycle (onboarding, adoption, value realization, advocacy and renewal), with a focus on developing both high-touch and one:Many strategies to support a diverse customer base.\n\n* Communication Excellence: Outstanding communication and interpersonal skills, capable of influencing and building consensus across cultures and organizational levels.\n\n* Analytical Proficiency: A strong analytical background with experience leveraging qualitative and quantitative data to make informed decisions in international contexts.\n\n* Language Skills: In addition to English, fluency in French or German is highly desirable.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, API, Senior, Sales and Non Tech jobs that are similar:\n\n $55,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

Who Are We?\n\nPostman is the world’s leading collaboration platform for API development. The Postman API Platform’s features simplify each step of the API lifecycle so that individuals and enterprises can create better APIs—faster. More than 25 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly. We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. \n\nWe are seeking a passionate and highly driven individual to join the Deal Operations team at Postman. The Deal Operations Analyst role reports into the Head of Deal Operations which also reports into Revenue Operations. This role will work collaboratively with the sales, Finance, Legal, Renewals and Orders teams in the deal cycle; quote creation, approvals, order form creation, opportunity maintenance and bookings to comply with Postman policies and processes.\n\nThe Revenue Operations team is integral to the success of the Sales and Customer Success organizations by helping to drive revenue, renewals and the productivity of the sales and customer success teams. \nWhat You’ll Do \n\n\nCreate Quotes and Order Forms for sales deals\n\nProcess bookings review of customer orders.  Assist in the complete order cycle, ensure quality and efficiency through the entire process\n\nSupport of internal and external customers in regard to order booking and order tracking\n\nPartner with Deal Operations and Sales on non-standard, custom, and/or complex deal structures to provide accurate quotes and order forms to match the intent of the deal\n\nCoordinate with internal teams to facilitate the order process, achieve joint goals, and solve problems related to order processing. These teams include finance, service, contracts, collections, and others\n\nAccurately enter deal information into Salesforce\n\nSpecial projects related to order processing and general Deal Operations process improvements\n\n\n\nAbout You \n\n\nBA/BS in Business Administration, Accounting, Operations, or other relevant field\n\n2-3 years of experience preferred\n\nUnderstanding of basic back office operations as well as strong knowledge of order processing and finance\n\nExperience with Quote to Cash in Salesforce CPQ Tool\n\nAbility to learn internal business technology, applications, and solutions quickly\n\nExperience interacting effectively with remote teams\n\nFlexibility to work additional nights and weekends for month and quarter-end, as needed\n\nWorking knowledge in Salesforce, Microsoft Excel, Google Suite\n\nWilling to work in a highly demanding and results-oriented team environment\n\nExtremely detail oriented and effective organizational skills. Meticulous in your attention to detail and take pride in ensuring that your work is accurate and thoughtful in nature.\n\nStrong problem solving skills and ability to root cause issues\n\nExcellent communication skills in knowing how develop partnership to effectively convey the needs of the sales team and customer to the appropriate stakeholder\n\nHighly organized in the ability to juggle many competing priorities and strive to support each with equal attention to detail and quick turn-around.\n\nStrong sense of accountability\n\nKindness and consideration in your approach when interacting with peers, partners and customers\n\n\n\nWhat Else? (Benefits)\n\nThis is remote role based in the Pacific time of the United States. Postman has an informal and fun working team environment. We offer a competitive salary and equity package, medical, dental, vision, and cool perks, and our offices include complimentary stocked drinks, snacks, and ergonomic workspaces to keep you comfortable and healthy. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. And we want you to be part of it all.\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman. Postman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Education, API, Microsoft, Sales and Non Tech jobs that are similar:\n\n $50,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nRoutable is a B2B payments platform built to make bill payments and mass payouts fast and seamless. Our mission is to be the simplest way to send and receive business-to-business payments. Unlike other payment platforms, Routable’s modern, easy-to-use API allows you to build a powerful payments infrastructure in minutes. \n\nWe’re a well-funded Series B startup, and we’re helping some of the largest marketplaces and gig economy companies, including Ticketmaster, Snackpass, and Garmentory. Hundreds of finance teams trust our decades of experience in building B2B payment solutions.\n\nOur environment encourages intellectual curiosity, problem solving, and openness—one that provides the support and mentorship needed to succeed, learn, and grow. We'll make sure you have everything you need to do your best work and make an impact. We’re a fully remote startup with our team working from a city they love across the United States and Canada. \nAbout the Role\n\nAs the Director of Demand Generation, you will plan and execute marketing programs to drive pipeline and revenue growth. You will work closely with product marketing and sales to run effective campaigns that increase awareness, generate demand for Routable, and build pipeline. You will be responsible for building the demand generation function from the ground up.\nResponsibilities\n\n\n* Develop and execute demand generation campaigns in alignment with overall GTM strategy, across email, content, SEO/SEM, organic/paid social, digital ads, trade shows, and events\n\n* Support ABM efforts with effective marketing tactics focused on multiple personas at target accounts\n\n* Generate awareness for Routable and activate our inbound channel \n\n* Collaborate with Product Marketing to convert product positioning and narratives into compelling messaging and brand-aligned campaigns\n\n* Lead the demand generation function and team, helping to shape and build the team over time \n\n* Work closely with the sales organization to ensure marketing supports their efforts effectively \n\n* Leverage the marketing technology stack to optimize marketing operations and performance throughout the funnel\n\n* Bring your creativity and data-driven approach to test interesting things and represent a strong brand\n\n* Establish a customer-centered approach to demand gen, developing compelling campaigns that resonate with our ICP  \n\n* Create the demand gen strategy and optimize it, leveraging data to constantly iterate for improved results\n\n\n\nMinimum Qualifications\n\n\n* Proven experience in building and scaling demand generation for a B2B SaaS startup\n\n* Strong communication, leadership, and project management skills\n\n* A strategic thinker with a track record of driving results through data-driven decision-making\n\n* Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions\n\n* A bias towards action and iteration, and a mindset for experimentation\n\n\n\nPerks\n\n🏥  Great Health, Dental and Vision Insurance\n\n💲 Competitive salary\n\n📈 Stock Options\n\n💰 401k \n\n💸  Work from Home Stipend\n\n🚀  We're a remote team\n\n🏝 Flexible vacation policy\n\n🍼Paid Parental Leave (12 weeks)\n\n🙋‍♀️ Voluntary Benefits - additional Life Insurance, Pet Insurance and FSA\n \nInclusive Employer\n\nRoutable welcomes employees from varied backgrounds and walks of life, and it’s reflected in our diverse community of Routers. Routable is proud to be an equal opportunity employer and is committed to administering personnel actions, including hiring, training, promoting and compensating its employees, without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.\n\nOur OTE for the role is $190,000 - $200,000 (base salary + variable)  - the exact offer will depend on the level of experience, role alignment, etc. We also offer equity and full benefits packages for FTEs. This only applies to employees residing in the US. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Finance, API, Marketing, Sales and Non Tech jobs that are similar:\n\n $47,500 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States