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Empire Flippers

 This job is getting a pretty high amount of applications right now (14% of viewers clicked Apply)

verified closed
🌏 Worldwide

customer support

 

customer service

 
This job post is closed and the position is probably filled. Please do not apply.
When you first come on board as a Customer Advisor, you will start learning more about our business before jumping into the job. You will be introduced to daily customer service tasks that support our Empire Flippers team. You will become well versed in our phone processes, from how our inbound system works all the way up to speaking to customers and communicating via online chat to give a great impression of Empire Flippers to anyone who makes contact via the site chat function.\nYou might be wondering, though … what will your daily work routine look like once you’re up and going?\nHere is a list of daily tasks we’ll expect from you (though this isn’t an exhaustive list and could change):\nProvide chat support coverage M-F - two shifts to be filled:\n8am - 5pm EST or 5pm - 2am EST\nHandle outbound calls. This may include discussions with potential buyers or sellers who want to understand how our process works.\nIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.\nProperly handle escalating unresolved queries to the next level of support.\nBuild sustainable relationships and engage customers by taking the extra mile.\nCreate tickets and provide general support work in Zendesk as needed.\nUpdate customer data and produce activity reports as needed.\nPreserve and grow knowledge of Customer Advisor procedures, recommending process modifications or improvements as needed.\nCommunicate with colleagues via Slack messaging application.\nAttend weekly team calls via Zoom.\nReview documents sent by customers.\nOther duties as assigned.\n\n#Location\n🌏 Worldwide


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# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

Lionbridge AI


closed
Usa

research

 

music

 

video

This job post is closed and the position is probably filled. Please do not apply.
**About Lionbridge AI  **\n\nLionbridge has been a leader in providing training data for over 20 years. We partner with the world's most innovative companies to develop and improve their AI powered products. Whether it’s improving the relevance of search engines or training digital assistants to understand more languages and dialects, our teams help break machine-learning barriers and build human-learning bridges around the world -- and you can be part of it. Headquartered in the United States, with hubs in Ireland, Finland, India, and Japan. Lionbridge offers flexible opportunities with competitive rates across the globe. Learn more at Lionbridge.com \n\nAre you looking for an opportunity to join one of America’s top 100 most trusted Companies while also supplementing your income from the comfort of your home? Then why not join Lionbridge as a part-time Independent Contractor. We are currently recruiting for the role of Media Search Analyst in the United States.\nThe position will allow you to work from home on a flexible schedule of up to 20 hours per week completing tasks in a web-based evaluation tool. \n\n**What does the job involve?**\n* Evaluation of many different task types including Music and Video judgements across media domains\n* Research using online tools to determine and judge the intent and accuracy of queries\n* Applying market knowledge with provided guidelines to judge the relevance and intent of task information for your market \n* Familiarity with current Music and Video trends\n* Strong attention to detail, analytical skills and excellent communication are essential\n* Ability to work independently and flexibility to new techniques/processes\n* Preferred level of education/certification - High School degree or higher\n* Further opportunities may arise to contribute to other tasks on a freelance basis\n\n**What are the main requirements for the job?**\n* Fluency in English is essential\n* You must be living in the United States for the last 1 consecutive year\n* You must be a Music and/or Video enthusiast\n* Pass online evaluations to demonstrate capability of reading and applying the guidelines\n* Experience/know-how of Apple products mandatory\n* Your email address must have an associated Apple ID\n* A keen interest in Internet research \n* Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense\n\n\n\n\n\n#Location\nUsa


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# How do you apply?\n\nThis job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
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