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Remote Non Tech Business Job in November 2019 at companies likeBaremetrics and Clevertech posted 11 days ago

Remote Non Tech Business Job in November 2019 at companies likeBaremetrics and Clevertech posted 11 days ago

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Last 30 days

Baremetrics

 

Customer Advocate

verified
🌏Worldwide

Customer Advocate  


Baremetrics

🌏Worldwide verified

success

technical support

saas

business

success

technical support

saas

business

🌏Worldwide11d
We're hiring a Customer Advocate to join our support team. Your job will not only be to handle incoming technical support requests but to also proactively look for ways to make our customers happy and to empower and educate them to build better businesses.\n\nBaremetrics provides analytics and tools that, for many business owners, can be overwhelming if they haven't had to interact with these metrics before, so your job will be to help them both understand and use the tools better, while answering questions along the way.\n\n**Some things you'll be responsible for**\n* Email, live chat and social support\n* Proactive outreach to existing customers\n* Synthesizing customer problems into bug tickets for the engineers\n* Building out our help docs\n * Creating how-to's and tutorials for using our product\n* Gaining insights into how businesses on Baremetrics use (and want to use) our service\n\n**Requirements**\n* Love interacting with people\n* Enjoy writing and are able to do it in a clear and concise manner\n* Enjoy talking about technical concepts, and would be comfortable explaining how Baremetrics and SaaS metrics work\n* Empathize with users and can see through their questions to quickly grasp the issues they’re facing\n* Enjoy solving open-ended problems\n* Love constantly learning and re-learning a changing technical product\n* Familiarity with SaaS metrics and small business in general\n\n**Benefits**\n* Work from anywhere (we're 100% remote)\n* Minimum vacation policy\n* Competitive salary\n* Bonus structure\n* Flexible work hours\n* Full health, vision & dental insurance for you and your family\n* Annual company meetups\n* Kindle Paperwhite + Unlimited Books\n* Monthly "remote stipend" that you can use for anything \n\n#Salary\n$50,000\n \n\n#Location\n- 🌏Worldwide

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This year

Clevertech

 

Jr. Product Analyst (no Tech Exp. Required)


🇺🇸US-only

Jr. Product Analyst (no Tech Exp. Required)  


Clevertech

🇺🇸US-only

admin

product

business

analyst

admin

product

business

analyst

🇺🇸US-only6mo
Clevertech is looking for an organized and efficient Jr Product Analyst to join our worldwide team. We are looking for a team member to help us set the best practices and define success for various projects while working with Project Managers and other members of the product team. Your day will consist of testing and analyzing web and mobile apps that are in active development to verify functionality and report defects.\n\nDo you have an interest in tech? Do you love discovering new apps and their endless possibilities?\n\nOur vision at Clevertech is to provide enterprises a world class development team that executes on their most ambitious goals. The ideal candidate will have a willingness to learn. This is a position where experience is a plus, but a genuine interest in learning about new technologies will go a long way. Attention to detail, a dynamic approach and communication skills are highly desired.\n\n**REQUIREMENTS:**\n\nYou have a consistently positive attitude and are interested in learning new things. Excellent communication (verbal and written), analytical, and interpersonal skills are you best strengths and you are able to work independently and within a team to take on new tasks as needed. Prioritization and organization will be key factors of success in this role.\n\n**Experience Required:**\n-Bachelor’s Degree or equivalent work experience\n- At least 3 years of professional work experience\n- Experience with the G Suite, GitHub and/or ZenHub a plus\n \n**Key Qualities:**\n- Tech-savvy, yet no prior experience in a technical role in the software development industry\n- Desire and ability to work in a fast-paced environment\n- Attention to detail\n-Organization\n- Ability to multitask\n- Ability to effectively prioritize\n- Willingness to learn\n\n**Our Benefits**\n\nWe know that people do their best work when they’re taken care of. So we make sure to offer great benefits.\n\n- Competitive Vacation Package\n- Annual Financial Allowance for YOUR development\n- Flexible Family Leave\n- Clevertech Gives Back Program\n- Clevertech U (Leadership Program, Habit Building, New Skills Training)\n- Clevertech Swag\n- Strong Clevertech Community\n\n**How We Work**\n\nWhy do people join Clevertech? To make an impact. To grow themselves. To be surrounded by developers who they can learn from. We are truly excited to be creating waves in an industry under transformation.\n\nTrue innovation comes from an exchange of knowledge across all of our teams. To put people on the path for success, we nurture a culture built on trust, collaboration, and personal growth. You will work in small feature-based cross-functional teams and be empowered to take ownership.\n\nWe make a point of constantly evolving our experience and skills. We value diverse perspectives and fostering personal growth by challenging everyone to push beyond our comfort level and try something new.\n\nThe result? We produce meaningful work\n\n**Getting Hired**\n\nWe hire people from a variety of backgrounds who are respectful, collaborative, and introspective. Members of the tech team, for example, come from diverse backgrounds having worked as copy editors, graphic designers, and photographers prior to joining Clevertech.\n\nOur hiring process focuses not only on your skills but also on your professional and personal ambitions. We want to get to know you. We put a lot of thought into the interview process in order to get a holistic understanding of you while being mindful of your time. You will solve problems derived from the work we do on a daily basis followed by thoughtful discussions around potential fit. Whatever the outcome, we want you to have a great candidate experience. Learn more about our hiring process \n\n#Location\n- 🇺🇸US-only

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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.