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Browse 2 Remote New Relic Jobs in September 2020 at companies like Help Scout and Teaching.com working as a Senior DevOps Engineer or Ops Engineer. Last post

Browse 2 Remote New Relic Jobs in September 2020 at companies like Help Scout and Teaching.com working as a Senior DevOps Engineer or Ops Engineer. Last post

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Help Scout


Ops Engineer

verified
Americas

Ops Engineer


Help Scout

Americas

aws

 

linux

 

git

 

chef

 

aws

 

linux

 

git

 

chef

 
This job post is closed and the position is probably filled. Please do not apply.
As a member of our Ops team, you will be at the heart of nearly every application, tool, and service at Help Scout. The work you do everyday will reflect the team mission: Ensure uptime and security across all of our applications while developing and supporting tools to enable customer bliss. While the mission might be straightforward, anyone who has delivered high availability services and developer tooling at scale, knows this is no simple task. \n\nTo help us with our mission, we are seeking an experienced Ops Engineer to join our team. You will have a direct impact on Help Scout’s success, while helping more than 8,000 businesses around the world. While customers [love our product](https://www.helpscout.net/customers/), it means nothing if they can't access our services with great performance.\n\n# Responsibilities\n **Technologies we work with**\n\n* AWS, Linux (Ubuntu/CentOS), Chef, Git/Github, RabbitMQ, AWS Aurora MySQL & PostgreSQL, MongoDB, Redis, Jenkins, Docker/Compose, New Relic, Sensu, PagerDuty, Ruby, Go, Python, Java, and PHP.\n\n**About the role**\n\n* You’ll be working on a small team of six (that includes one of our co-founders) and in collaboration with our software developers to build, deploy, secure, manage, and optimize highly-available, fault-tolerant, and horizontally scalable systems in AWS.\n* Ideally, we are looking to add more coverage to the(UTC-5) timezone, but we are open to candidate in UTC-6,-7, or-8 if you are willing to time shift to accommodate the preferred timezone.\n* Our engineering teams communicate mostly via Slack and are committed to [remote, agile development](https://www.helpscout.net/blog/agile-remote-teams/). When your code is ready, you’ll create and send a pull request with test cases and tag your team for review. \n* We are investing heavily in continuous integration and delivery and strive to uphold immutable infrastructure standards. \n* You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.\n* In order to ensure excellent service to our customers, you will be part of our rotating on-call team.\n\n**A note about on-call**\n\n* The 5-week rotation follows this format: 1 week on backup on-call(which rarely sees much action), 1 week of being on-call, followed by a 3 week hiatus from on-call.\n* Our on-call shift is not particularly wearisome, but as a thank you for carrying the weight for the week, the day following your shift is a free day off if you want to take it. We want you happy, healthy and well-rested! \n\n# Requirements\n* You have a deep understanding of what it takes to run SaaS at scale and have a solid understanding of Linux systems and networking; from kernel to shell, system libraries, file systems and client-server protocols.\n* You have a growth mindset, a passion for learning, and are willing to lean into discomfort for the good of our customers and product. \n* You are proficient and comfortable in the AWS ecosystem.\n* Security engineering is near and dear to your heart; you build with and advocate for a security mindset when implementing new features and infrastructure.\n* You are adept at automating service and infrastructure configuration via industry standard tools(E.g. Chef, Terraform).\n* You have experience building continuous deployment and testing tools. Bonus points if you’ve built and managed a containerized production deployment environment at scale. \n* You have experience working with MTAs(e.g exim, postfix) and SPAM filtering(e.g. rspamd, SpamAssassin)\n* You have experience building continuous deployment and testing tools. Bonus points if you’ve built and managed a containerized production deployment environment at scale. \n* You became an engineer because you like building systems, tools or products that help people.\n* You design and build systems that work well and fail gracefully.\n* You write code and scripts that other engineers can easily read and understand and you welcome reviews and feedback from your peers. You are comfortable writing tests and you thoroughly verify your work before you deploy. \n* You’re a great communicator and have an excellent command of written and spoken English.As a remote company, we rely on clear communication for collaboration and execution. \n* You believe remote teams are the future of work, or are at least excited about the idea. You have experience working with remote teams or can adjust your work and time-management style to be remote-friendly.\n* You are helpful and empathetic and care about building on our company culture that embraces these qualities.\n\n#Location\nAmericas


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# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
This job post is closed and the position is probably filled. Please do not apply.
Join the team at Teaching.com to create, develop, and deliver fun and engaging software for educators and students!\n\nWho We Are & What We Do\n\nWe’re working to change the future of online education by building exciting products that equip students and teachers with the tools to succeed in the classroom and beyond. Our team is hungry to learn and improve—both when it comes to our products and ourselves. We’re a small, hard-working group of self-starters who are passionate about what we do and constantly seeking new ways we can be better, together.\n\nAs a team member at Teaching.com, you’ll get to work on popular products like Typing.com, the world’s largest typing software, and Nitro Type, the #1 educational game in the world. Everyone at Teaching.com is empowered to move quickly, make decisions, and get things done so we can continue to make learning accessible to our growing community of more than 40 million students and teachers around the world.\n\nWho You Are & What You’ll Do\n\nWe’re looking for a team-oriented DevOps engineer with strong strategy, planning, and leadership skills who’s passionate about systems architecture and operations. As the bridge between development and operations, you will work across teams to lead the creation of DevOps solutions that will scale to keep up with our rapid growth.\n\nThis is a remote-based position.\n\nResponsibilities\n\n- Work alongside engineering teams to design and implement AWS solutions for infrastructure for deployment, monitoring, alerting, data storage, and security\n- Evaluate new tools and technologies based on current and future feature requirements, performance, cost effectiveness, and reliability\n- Review existing infrastructure with a fresh perspective to suggest improvements and optimizations\n- Contribute to best practices, create diagrams and documentation where appropriate, and participate in standups with the engineering team\n- Collaborate with the engineering team to define strategy and technical infrastructure roadmap, and drive the rapid implementation of appropriate technologies\n- Define and report on performance KPI\n\nSkills & Background\n\n- Extensive AWS cloud experience (EC2, ELB, ECS, VPC, IAM, RDS, CloudWatch, CloudFormation, etc.)\nAWS Certification preferred but not essential: SysOps and/or Solutions Architect ideal\n- Demonstrable expertise in managing AWS-based infrastructure\n- Experience with DevOps and automation: Continuous Integration, Continuous Deployment, Configuration Management, CloudFormation, Salt, Ansible, Jenkins, Chef, Puppet, CircleCI, etc.\n- Experience with Docker tooling and ecosystem\n- Experience with Git version control system\n- Experience using Packer to create identical machine images across multiple platforms\n- Operating systems: experience supporting mission-critical platforms, both physical and virtualized environments, using Vagrant as well as CentOS and AWS Linux distributions\n- Experience using Terraform to build, change, and version infrastructure\n- Experience managing serverless infrastructures using AWS CloudFront, API Gateway, Lambda, S3, etc.\n- Solid working knowledge of cloud computing architectures, networking topologies, and clustering techniques\n- Web servers: advanced experience with Nginx\n- Data platforms: MySQL/RDS and NoSQL databases\n- Strong scripting and automation skills (e.g., Bash, Python, Ruby)\n- Expertise with application performance monitoring tools such as AppDynamics, NewRelic, and open source alternatives\n- Organization/ticketing systems: JIRA, Redmine, or similar tool\n- Self-starter with excellent interpersonal and communication skills, written and spoken\n\nCompensation, Benefits & Perks\n\nCompetitive salary\nMedical, dental, and vision healthcare benefits\nUnlimited paid time off\nRemote office stipend and hardware assistance\nFlexible office hours\nAnnual conference allowance\nAnnual company retreat\n\nHow to Apply\n\nPlease apply here: http://jobs.teaching.com/apply/aLQx1wHcyc/Senior-DevOps-Engineer\n\nPosition Type\n\nFull-Time/Regular Remote\n\nNO RECRUITERS.\n\nSorry, we will not transfer or sponsor visas. We are an Equal Opportunity Employer.


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# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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