\nWhy We Need You\n\n \n\nInclusion and diversity have been part of our cultural values since day one. From our CEO to our newest Dutonian, we take individual ownership in creating a work environment where everyone can thrive. As we prepare for our next phase of growth, we are excited to search for our next Customer Success Manager!  Customer Success Managers at PagerDuty are responsible for ensuring that our customers are successful in their use of our services throughout their lifecycle.  \nHow You Contribute to Our Vision\n\n \n\n\n* Assist assigned customer with on-boarding, configuration and ongoing product adoption\n\n* Partner with Sales to create an engagement strategic\n\n* Build relationships with decision-makers and champions across your book of business and lead strategic meetings to discuss accountage usage and opportunity\n\n* Reach out to customers and address where they are not fully utilizing the product\n\n* Identify accounts that are likely to churn using product data, queries and information to support your analysis\n\n* Partner with Sales and Customer Support to create an engagement strategy for high-risk accounts\n\n* Work to assess customers that have been lost or churned identifying reasons for churn and building a strategy to win customers back\n\n* Make your customers wildly successful at the work they do by leveraging the PagerDuty platform\n\n\n\nAbout You\n\n\n* You’ve got your Bachelor's degree (required), ideally in a technical field\n\n* You have previous experience in a customer facing role such as Customer Support or Customer Success\n\n* You have previous experience working to support a highly technical product\n\n* Previous experience on-boarding new customers and working to develop extensive customer enablement documentation or create and build webinars\n\n* Ability to use MySQL or other tools (Birst, Tableau, Looker) to gather and assess information\n\n* Have excellent presentation, written and verbal communication skills  \n\n* Have proven time management skills with the ability to prioritize tasks \n\n* You work well under pressure, are a results oriented individual, and you are a team player\n\n* Salesforce experience\n\n* 3 or 5 years of experience\n\n\n\n\n \nNice to Have\n\n\n* Experience supporting a SAAS solution\n\n* Gainsight\n\n* Worked in a DevOps environment or with a company going through a transition to DevOps.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps and Sales jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nWhy We Need You\n\n \n\nInclusion and diversity have been part of our cultural values since day one. From our CEO to our newest Dutonian, we take individual ownership in creating a work environment where everyone can thrive. As we prepare for our next phase of growth, we are excited to search for our next Customer Success Manager!  Customer Success Managers at PagerDuty are responsible for ensuring that our customers are successful in their use of our services throughout their lifecycle.  \nHow You Contribute to Our Vision\n\n \n\n\n* Assist assigned customer with on-boarding, configuration and ongoing product adoption\n\n* Partner with Sales to create an engagement strategic\n\n* Build relationships with decision-makers and champions across your book of business and lead strategic meetings to discuss accountage usage and opportunity\n\n* Reach out to customers and address where they are not fully utilizing the product\n\n* Identify accounts that are likely to churn using product data, queries and information to support your analysis\n\n* Partner with Sales and Customer Support to create an engagement strategy for high-risk accounts\n\n* Work to assess customers that have been lost or churned identifying reasons for churn and building a strategy to win customers back\n\n* Make your customers wildly successful at the work they do by leveraging the PagerDuty platform\n\n\n\nAbout You\n\n\n* You’ve got your Bachelor's degree (required), ideally in a technical field\n\n* You have previous experience in a customer facing role such as Customer Support or Customer Success\n\n* You have previous experience working to support a highly technical product\n\n* Previous experience on-boarding new customers and working to develop extensive customer enablement documentation or create and build webinars\n\n* Ability to use MySQL or other tools (Birst, Tableau, Looker) to gather and assess information\n\n* Have excellent presentation, written and verbal communication skills  \n\n* Have proven time management skills with the ability to prioritize tasks \n\n* You work well under pressure, are a results oriented individual, and you are a team player\n\n* Salesforce experience\n\n* 3 or 5 years of experience\n\n\n\n\n \nNice to Have\n\n\n* Experience supporting a SAAS solution\n\n* Gainsight\n\n* Worked in a DevOps environment or with a company going through a transition to DevOps.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps and Sales jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nOur Engineering team is looking for a strong Full Stack Software Engineer who has a passion for building new, highly scalable and robust systems. As a Software Engineer on our HR & Benefit side, you will be an integral part of the engineering team as you’ll be a part of a new squad where there is plenty of ownership and be in a position to deliver value to our customers by shipping new features and helping our platform scale.\n\n\nWho are we?\nHumi’s mission is to help organizations throughout Canada foster their greatest asset – their employees. Starting with a powerful yet intuitive HR, payroll, benefits, and insurance platform, Humi has established a leadership position as the only company addressing all of these needs in one place. With a potential reach spanning every business in Canada, and a platform that touches every employee at every business that uses it, Humi is reimagining the future of work.\n\n\nHumi is backed by the same group who funded Slack, Carta, and more (Tribe Capital), the top value-based U.S. accelerator (Y-Combinator), as well as several of the world’s leading angel investors.\nWe’re hiring across Canada and are open to applicants who prefer to work remotely!\nWe are committed to building an inclusive and diverse workforce, representative of the communities we serve and beyond. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women, persons with disabilities, LGBTQ2S+ persons, and others who contribute towards promoting innovative ideas and solutions.\n\n\n\n What will you do as a Software Engineer (PHP/Laravel)?\n* From day one, you will be working with a new squad consisting of seasoned Software Engineers on the HR & Benefit side; and collaborating with various technical teams within Humi to deliver on new capabilities, tooling, and exciting initiatives.\n\n\n\n In your first 30 days, you will focus on learning:\n* Participate in Humi’s immersive onboarding program to learn about all aspects of the business while meeting with cross-functional collaborators\n* Work with your manager to build out tailored goals and an education plan in place to set you in the right direction for the upcoming quarter\n\n\n\nIn your first 60 days, you will focus on collaborating:\n* Deep dive into your squad's problem space and start becoming familiar with the many areas that compose HR, like Time Off, Document Signing, and Recruiting\n* Take partial ownership of small features and quick wins within your squad, from scoping to implementation\n* Contribute to the Engineering team's culture, processes, and best practices\n\n\n\n In your first 90 days, you will take initiative:\n* Start assuming more autonomy and finding small ways to practice ownership across the platform\n* Work closely with your Manager to explore goals for the rest of the year\n* Deep dive on other parts of the application outside of the squad's main responsibilities\n\n\n\nWhat are we looking for in a Software Engineer (PHP)?\n* Minimum of 3-5+ years of experience working with PHP and the Laravel framework\n* Proven experience in designing, building, and maintaining large-scale SaaS applications\n* Strong understanding of Object-Oriented Programming (OOP) principles and design patterns\n* Extensive experience in writing and maintaining automated tests, including unit, integration, and functional tests\n* Proficiency in front-end technologies such as HTML, CSS, and JavaScript, along with experience in front-end frameworks like Vue.js, React, or Angular (preferred)\n* Familiarity with RESTful API design and implementation\n* Experience with relational databases such as MySQL or PostgreSQL as well as knowledge of database optimization and performance tuning\n* Strong problem-solving skills, along with excellent communication and interpersonal skills\n* Ability to work independently and as part of a team in an agile development environment\n* A desire to help our team continuously improve\n\n\n\nWhy join Humi?\n* As a team that services the HR world, we are a team that understands you perform best in an environment that cares about their employees\n* Be part of a high performing team of critical thinkers that thrive on problem solving\n* Access leadership and growth opportunities as the company rapidly scales\n* Maintain work-life engagement with flex hours and our Long(er) weekends initiative\n* Opportunity to work fully remote across Canada if you choose to\n\n\n\n\n$110,000 - $145,000 a year\n\nPlease note that all successful candidates will only receive offers through the Humi platform and we do not issue offers outside of our platform. We do not make any offers of employment via social media. Please see our resource library for the best ways to detect fraud and fraudulent activity. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Education, Laravel, PHP, Angular, API and Engineer jobs that are similar:\n\n $60,000 — $107,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada

\nOur Vision: Machines Will Be Our Future Workforce\nHere at MachineFi Lab, we’re building tomorrow’s internet today and powering the new reward economy by creating a fairer / safer / and more rewarding internet of things! MachineFi is a new paradigm that underpins the future Web3 machine economy, where machine resources, services, and intelligence can be monetized/financialized to deliver value, control, and ownership to everyday people and businesses, not centralized corporations. If you’re a maverick, a digital renegade, one of those who say no to the status quo, a person crazy enough to think you can change the world, then MachineFi is for you.\n\n\nSenior Engineer, SRE/DEVOPS. (Part-Time/Contract Position)\nEngineering | US (All Locations)\n\n\nJob Overview:\nWe are seeking a talented and experienced DevOps/SRE Engineer to join our fast-paced and innovative team. As a DevOps/SRE Engineer at MachineFi, you will play a crucial role in ensuring the reliability, scalability, and security of our blockchain infrastructure. You will collaborate with cross-functional teams to implement and maintain robust DevOps practices, automate deployment pipelines, and enhance the overall system performance.\n\n\n\nResponsibilities:\n* Infrastructure Automation: Design, implement, and maintain infrastructure as code (IaC) using tools such as K8S, Terraform or Ansible on GCP and AWS.\n* Automate deployment, scaling, and management of blockchain nodes and related services.\n* Continuous Integration/Continuous Deployment (CI/CD): Develop and maintain CI/CD pipelines for blockchain and backend applications to ensure efficient and reliable release processes.\n* Implement automated testing strategies to validate code quality and deployment readiness.\n* Monitoring and Incident Response: Establish and maintain monitoring solutions for the entire infrastructure.\n* Collaborate with development teams to enhance application-level monitoring and alerting.\n* Participate in on-call rotations to respond to incidents promptly.\n* Security and Compliance: Implement and enforce security best practices across the infrastructure.\n* Work closely with the security team to conduct regular audits and ensure compliance with industry standards.\n* Capacity Planning and Performance Optimization: Analyze system performance and make recommendations for improvements.\n* Collaborate with cross-functional teams to plan for future infrastructure needs.\n* Documentation: Create and maintain comprehensive documentation for infrastructure configurations, processes, and procedures.\n\n\n\nQualifications:\n* Bachelor’s degree in Computer Science, Information Technology, or a related field.\n* Proven experience as a DevOps Engineer or Site Reliability Engineer in a blockchain/crypto environment.\n* Strong proficiency in scripting languages (e.g., Python, Bash).\n* Experience with containerization and orchestration tools (Docker, Kubernetes).\n* Familiarity with blockchain technologies (e.g., Ethereum, Cosmos).\n* Significant experience with AWS public cloud technologies implemented large-scale container clusters: AWS, EKS, Infrastructure as Code: Terraform, Containers technologies (Docker and Kubernetes), and IAM\n* Strong programming/scripting skills with one or more scripting languages (Python, Go, Ruby, Bash, etc.) and strong Linux OS and networking fundamentals.\n* Experience building monitoring systems to ensure high availability, performance, and security integrity (e.g., ELK-stack, Pingdom, Opsgenie/Pagerduty, Kiali, Weave Scope, CloudWatch, CloudTrail, etc.)\n* Hands-on experience in operating microservices architecture based SaaS products, REST web services, SSO (Okta, Auth0), EC2-RDS, MySQL and Elasticsearch.\n* Solid understanding of network protocols, security, and system administration.\n* Experience with cloud platforms (e.g., GCP, AWS, Azure) and related services.\n* AWS System Architect certification is strongly preferredKnowledge of CI/CD tools (e.g., Jenkins, GitLab CI).\n* Strong problem-solving skills and the ability to work in a collaborative team environment.\n* Self-motivated and excited about the ambiguity, opportunity, and self-direction required at an early stage startup.\n\n\n\n\n$175,000 - $200,000 a year\n\nIf you are passionate about blockchain technology, thrive in a dynamic environment, and possess the skills and experience outlined above, we invite you to apply for this exciting opportunity to contribute to the future of decentralized innovation. Join us at MachineFi and be part of a team that's shaping the future of blockchain technology.\n\n\nAbout MachineFi and Our Culture:\n\n\nMachineFi Lab, IoTeX’s core developer, is a leading tech provider for Decentralized Physical Infrastructure Networks (DePIN), a Web3 category predicted to become a multi-trillion-dollar economy powered by billions of smart devices and trillions of sensors. Its team of over 60 research scientists and engineers released W3bstream, the world's first decentralized off-chain compute framework for smart devices and real-world data. It aims to provide advanced middleware and tools for Web2 businesses connecting to Web3 token incentives with real-world activity confirmed by user-owned smart devices, unlocking new business opportunities through its Proof-of-Anything technology, which can be used with several data sets, such as in location, activity, and humanity. \n\n\nMachineFi Lab’s easy-to-use tools for the creation of  X-and-earn scenarios, such as play-and-earn, walk-and-earn, or sleep-and-earn—community-owned machine networks, such as smart cities, public utilities, and other physical infrastructure. Backed by nearly 20 prominent VCs, including Samsung Next, Jump Crypto, Draper Dragon, Xoogler Ventures, IOSG, Wemade, and Escape Velocity, MachineFi Lab is building advanced technology to bring the metaverse into the real world, and vice versa.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Web3, Testing, DevOps, Cloud, Senior, Engineer, Linux and Backend jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUS Remote

\nAs an Associate Technical Product Manager you will be a key member of the team that designs technical, service and content solutions to support Aledade’s various lines of business. The Associate Technical Product Manager works alongside product team members, business owners, data analysts, designers and engineers to develop and refine requirements, project goals, solution scope, implementation approach, and rollout plans.  \n\n\nProduct team members are the interface between business strategy and technology development, ensuring the creation of high-quality products that can scale effectively. At Aledade, you will be working on an ecosystem of applications, sophisticated analytics, and a robust set of integration capabilities to enable primary care practices, operational teams, and external partners to deliver innovative value-based care programs, technology and services that improve the health and wellbeing of our patients.\n\n\n\nQUALIFICATIONS: \n* Bachelor’s Degree in related field\n* 2+ years of product management or similar technology experience in large healthcare organizations, product development or SaaS platforms\n* Experience using data and primary research to inform business decision making\n* Excellent organizational and communication skills, with an emphasis on problem-solving, prioritization, and building subject matter expertise\n* Experience participating in Agile / Scrum teams or using Agile methodology/concepts in product development\n* Experience with data, data structures (e.g. relational databases), relevant or similar analytics platforms and tech stacks (e.g. Tableau, Snowflake, ETL, healthcare data sets, etc)\n* Experience with and understanding of the software development lifecycle and software development methodologies\n* Experience with project management tools like JIRA or Trello\n* Experience evaluating workflows and operational processes, conducting user research\n* Experience managing delivery processes, such as enhancement request\n* Experience creating wireframes independently and in coordination with designers\n* Experience writing clear specifications / technical writing\n* Experience working with process documentation tools\n* Familiarity working with SQL or other database querying language on large multi-table data sets\n* Experience developing software products or analytics, especially healthcare-related \n* Knowledge of SQL, ideally with MySQL experience\n* Knowledge of alternative payment models related to primary care such as MSSP ACOs, Pioneer ACOs, commercial insurance shared savings programs, PCMH\n\n\n\nRESPONSIBILITES:\n* Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective. \n* Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback\n* Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution.\n* Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes.\n* Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration.\n\n\n\n\n\nWho We Are:\nAledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.\n\n\nWhat Does This Mean for You?\nAt Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.\n\n\nIn addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:\nFlexible work schedules and the ability to work remotely are available for many roles\nHealth, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays\n12 weeks paid Parental Leave for all new parents\n6 weeks paid sabbatical after 6 years of service\nEducational Assistant Program & Clinical Employee Reimbursement Program\n401(K) with up to 4% match\nStock options\nAnd much more!\n\n\nAt Aledade, we don’t just accept differences, we celebrate them!   We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.\n\n\nPrivacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at  https://www.aledade.com/privacy-policy-applicants \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n $55,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPhoenix, AZ

\nAs an Associate Technical Product Manager you will be a key member of the team that designs technical, service and content solutions to support Aledade’s various lines of business. The Associate Technical Product Manager works alongside product team members, business owners, data analysts, designers and engineers to develop and refine requirements, project goals, solution scope, implementation approach, and rollout plans.  \n\n\nProduct team members are the interface between business strategy and technology development, ensuring the creation of high-quality products that can scale effectively. At Aledade, you will be working on an ecosystem of applications, sophisticated analytics, and a robust set of integration capabilities to enable primary care practices, operational teams, and external partners to deliver innovative value-based care programs, technology and services that improve the health and wellbeing of our patients.\n\n\n\nQUALIFICATIONS: \n* Bachelor’s Degree in related field\n* 2+ years of product management or similar technology experience in large healthcare organizations, product development or SaaS platforms\n* Experience using data and primary research to inform business decision making\n* Excellent organizational and communication skills, with an emphasis on problem-solving, prioritization, and building subject matter expertise\n* Experience participating in Agile / Scrum teams or using Agile methodology/concepts in product development\n* Experience with data, data structures (e.g. relational databases), relevant or similar analytics platforms and tech stacks (e.g. Tableau, Snowflake, ETL, healthcare data sets, etc)\n* Experience with and understanding of the software development lifecycle and software development methodologies\n* Experience with project management tools like JIRA or Trello\n* Experience evaluating workflows and operational processes, conducting user research\n* Experience managing delivery processes, such as enhancement request\n* Experience creating wireframes independently and in coordination with designers\n* Experience writing clear specifications / technical writing\n* Experience working with process documentation tools\n* Familiarity working with SQL or other database querying language on large multi-table data sets\n* Experience developing software products or analytics, especially healthcare-related \n* Knowledge of SQL, ideally with MySQL experience\n* Knowledge of alternative payment models related to primary care such as MSSP ACOs, Pioneer ACOs, commercial insurance shared savings programs, PCMH\n\n\n\nRESPONSIBILITES:\n* Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective. \n* Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback\n* Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution.\n* Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes.\n* Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration.\n\n\n\n\n\nWho We Are:\nAledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.\n\n\nWhat Does This Mean for You?\nAt Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.\n\n\nIn addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:\nFlexible work schedules and the ability to work remotely are available for many roles\nHealth, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays\n12 weeks paid Parental Leave for all new parents\n6 weeks paid sabbatical after 6 years of service\nEducational Assistant Program & Clinical Employee Reimbursement Program\n401(K) with up to 4% match\nStock options\nAnd much more!\n\n\nAt Aledade, we don’t just accept differences, we celebrate them!   We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.\n\n\nPrivacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at  https://www.aledade.com/privacy-policy-applicants \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n $55,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPhoenix, AZ

\nPlanetScale is the modern MySQL platform. Our products are loved by developers, builders, scalers, creators, and enterprise buyers alike. \n\nCreated by the people who built the infrastructure at YouTube, Instagram, GitHub, and Slack. PlanetScale is a series C start-up with over $100 million in funding raised; and backed by leading investors such as a16z, SignalFire, Insight Partners, and Kleiner Perkins. We are just getting started!\n\nWhy PlanetScale Marketing?\n\nThe Marketing team at PlanetScale drives awareness and adoption of our database platform through storytelling, brand activations, demand generation, community building, and education.  We are responsible for transforming how the industry thinks about using and developing alongside databases. We are changing the game, and that’s no easy feat.\n\nJob Summary\n\nWe are hiring a Developer Community Manager who will be responsible for managing our social channels, creating social content, nurturing and growing our developer community, and engaging with developers throughout various external channels. Our brand is highly technical, educational, credible, and accessible. You should feel comfortable taking existing technical content and repurposing it into easy-to-digest standalone social media posts.\n\nWhat’s the job to be done?\n\n\n* Manage our organic social media channels by creating/maintaining a content calendar, repurposing existing content (blogs, videos, webinars, podcasts, etc), writing copy, and scheduling. You will be in charge of all content that goes out on our Twitter, LinkedIn, Facebook, and Instagram.\n\n* Monitor our social media channels (Facebook, Twitter, LinkedIn, Instagram), the PlanetScale Discord, and other channels like community Slack groups, LinkedIn groups, subreddits, etc., to build a community of followers, route support questions, and increase reach.\n\n* Repurpose existing content to create engaging and educational material fit for each outlet\n\n* Build and maintain intelligence reports on the competitive landscape\n\n* Engage with the community to identify and build relationships with strong community members/leaders\n\n* Ensure that social content meets brand guidelines, overall communication style, and company vision\n\n* Develop strategies to grow the company’s community/customer base\n\n* Work in conjunction with our Paid media team, Developer Education team, and Campaigns team to increase our campaign exposure and visibility in the market\n\n* Monitor website traffic and customer engagement through metrics and be able to interpret those metrics\n\n\n\n\nThese attributes best describe you:\n\n\n* You are involved in and love interacting with technical communities\n\n* You’re a life-long learner with an interest in technical topics\n\n* You are data-driven and use analytics to prioritize your efforts and develop strategy\n\n\n\n\nWhat you will need:\n\n\n* 2+ years of managing communities and social channels for a developer audience\n\n* Strong technical knowledge, with a background in engineering or prior experience as a developer advocate preferred\n\n* Knowledge of online channels for developer marketing and marketing best practices for each\n\n* Exemplary communication skills without a fear of over communication. This role will require effective collaboration and coordination across internal and external stakeholders\n\n* Proven experience carrying out marketing efforts, including planning, prioritizing, and implementing strategy\n\n* Highly organized and proficient at managing multiple projects at the same time\n\n* Proficient in spoken and written English.\n\n\n\n\nWhat else will help you be successful:\n\n\n* Experience working in a remote organization\n\n* Previous experience at a database or SaaS company\n\n\n\n\nAt PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.\n\nIf you need any accommodations, please inform our Talent Acquisition team upon initial contact. We are happy to accommodate!\n\nTotal Compensation and Pay Transparency\n\nAn employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process. \n\n\nSalary Range: $110,000 - $140,000\n\n#LI-Recruiter \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education and Marketing jobs that are similar:\n\n $50,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote, Oregon, United States