Apollo.io is hiring a Remote RevOps Manager Support Operations
\nThe role of the Senior RevOps Manager: Support Operations will be focused on operationalizing the support team making them more efficient and effective in customer & revenue retention. You will be enabling Support/GTM management and company leadership to operate support org at scale and where appropriate automate processes lower value accounts. \n\nWe are looking for great teammates who can connect with our sales team and get them excited about their learning journey. As part of this team, the work you do will be the foundation for massive growth over the coming years! \n\nResponsibilities:\n\n\n* Program & Campaign Building \n\n\nDevelop, deploy, and measure customer campaigns at key lifecycle moments to mitigate risk, drive adoption, and provide customer enablement.\n\nWork within Apollo (dog food style) to configure campaign logic, work with internal stakeholders for copy generation, and coordinate asset/collateral development and deployment with Apollo Marketing team.\n\n\n\n\n\n* Optimize for Retention \n\n\n* Identify user behavior and signals to promote adoption and engagement\n\n* Leverage signals to drive actionable, proactive account health triggers across customer segments\n\n\n\n\n\n* Process Improvement \n\n\n* Operationalize the customer Support playbook: have all Support plays automate from Support Tech Stack (Primarily Apollo), create role-specific Support page layouts in Support tooling, leverage product engagement and Apollo data as triggers for actionable workflows. \n\n* Support annual planning process, including compensation planning, territory creation, and customer segmentation\n\n\n\n\n\n* Analysis\n\n\n* Partner with Support leadership to identify retention trends within the customer base. Surface customer trends through data, including friction points in user experience, NPS, renewals, and expansion data\n\n* Develop analytical forecasts for account health and renewal based on product usage and behavioral patterns. \n\n\n\n\n\n\n\n\nAbout you:\n\n\n5+ years in GTM Ops\n\nStrong preference in Support function Zendesk/Support stack\n\nExperience โฅ3 years SFDC Admin Experience (Certification Preferred)\n\nSoftware integration experience SQL experience very strong plus\n\nTeam player who can get buy-in across departments and seniority levels\n\nBe highly coachable and invested in your professional growth, development, and career path.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Marketing and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote is hiring a Remote Senior Sales Systems Manager
What this job can offer you\n\n\n* Ownership over admin and vendor relationships for revenue tools that could include, but not limited to, Outreach, ZoomInfo, LeadIQ, MadKudu, Clari, and Qualified\n\n* Exposure to cross-functional collaboration within Revenue Operations, Marketing, Sales/SDR Leadership, and Sales Enablement so that you can make sure processes are streamlined, documented, implemented, and adhered to\n\n* Experience working directly with the sales team to offer front line support related to our revenue technology\n\n\n\nWhat you bring\n\n\n* Experience with marketing automation software, customer relationship management software, sales engagement platforms, outbound prospecting, enrichment, customer success software, and other revenue productivity tools\n\n* Experience with lead management, routing, scoring multi-touch attribution, data strategy & governance\n\n* 4+ years' experience in a revenue operations or systems role (ideally in the B2B SaaS industry)\n\n\n\nPracticals\n\n\n* You'll report to: Senior Manager, Revenue Operations - Process, Policy and Tech Stack\n\n* Team: Revenue Operations & Sales Acceleration\n\n* Location: Global\n\n* Start date: As soon as possible\n\n\n\nRemote Compensation Philosophy\n\nRemote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.\nApplication process\n\nRoughly 3 hours across 6 weeks\n\n* Interview with recruiter\n\n* Interview with Senior Manager, Revenue Operations - Process, Policy and Tech Stack\n\n* Group interview with team members\n\n* Interview with VP of Rev. Ops\n\n* Prior employment verification check\n\n\n\n#LI-DNP \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Marketing and Sales jobs that are similar:\n\n
$55,000 — $97,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nManila, Manila, Philippines
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.