Remote Customer Success Specialist at Knock Open Startup
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Knock

 

Customer Success Specialist

Customer Success Specialist  


Knock


customer support

 

non tech

 

customer support

 

non tech

 
This job post is closed and the position is probably filled. Please do not apply.
Knock is on a mission to revolutionize how people buy and sell homes. With a Knock Home Swapโ„ข, homeowners get the certainty and convenience of being able to buy and move into their new home before prepping and selling their old one while saving money compared to selling the traditional way. Working with a local Knock Certified Agent of their choice, consumers skip the hassles of living through repairs and showings, pay only one mortgage at a time and have home prep covered upfront so their old home sells on the market for the highest possible price.\n\nLaunched in 2015 by founding team members of Trulia.com, Knock has raised more than $600 million in debt and equity, from top tier investors, including RRE Ventures, Foundry Group, Redpoint, Greycroft, Corazon Capital, Correlation Ventures, Great Oaks Venture Capital and FJ Labs. The company is headquartered in New York and San Francisco and operates in Atlanta, Charlotte, Raleigh-Durham, Dallas, Fort Worth and Phoenix with more cities on the way.\n\nWeโ€™re looking for a Customer Success Specialist to join our remote team working in the Pacific Standard time zone, Sunday - Thursday, 9 AM - 6 PM PST. As a Customer Success Specialist (CSS) here at Knock, your goal is to make a great first impression and then back it up with unbeatable customer service. You believe that customers are the most valuable aspect of our business and you treat them as such.ย \n\nAt Knock, we have fun, we move fast, we celebrate our fellow teammates, and we live by our POPSICLE values.\n\nWe are proud to be a distributed company from our founding with employees in 21 different states. This is an amazing opportunity to be an integral part of building a multi-billion dollar consumer brand in an industry that is long overdue for a new way of doing things. You will be working with a passionate team that is disrupting the status quo.ย \n\nKnock, and its subsidiaries, are committed to creating a diverse, inclusive, and equitable environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.\n\nPlease no recruitment firm or agency inquiries, you will not receive a reply from us.\n\nThis position is in the continental United States.


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