Remote SaaS Customer Success at Skedda Open Startup
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Skedda

 

SaaS Customer Success

verified
🌏 Worldwide

SaaS Customer Success  


Skedda

🌏 Worldwide

non tech

 

customer success

 

customer support

 

saas

 

non tech

 

customer success

 

customer support

 

saas

 
We’re looking for a friendly, helpful and tech-savvy person that loves teaching people how to use things.\n\nWe’re an Australian-based SaaS company, and it's getting a bit tricky for us to look after all of our fans in the various parts of the world.\n\nYour role will be to help our prospective and existing customers to demonstrate how Skedda can add value to what they do.\n\nWe're a small team, so you'll have a big impact!\n\n**Your day-to-day will involve:**\n\nAnswering email/chat questions from prospective and existing customers\nHelping customers find solutions to their unique scenarios\nCalls and demos with potential customers\nCollect and report feedback for driving product-development decisions\n \n**For this role we need you to:**\n\nBe motivated to help people with their questions\nHave a friendly, engaging and relaxed style\nDemonstrate outstanding written and verbal communication in English\nBe generally interested in SaaS products\n \n**About Us:**\n\nSkedda is a cloud-based, business-to-business SaaS platform for managing bookings for 'spaces' at venues. It is used by a wide spectrum of organisations to enable self-service bookings for their rooms, desks, studios, halls, courts or any other kind of 'space'. It’s truly an international product, with active customers in over 2500 cities globally.\n\nWe are 100% bootstrapped, profitable, and growing. We (the founders) build and run the product, and we’re dedicated to improving it on a daily basis.\n\nWe'd love you to join the team!\n\n#Location\n🌏 Worldwide


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