This job post is closed and the position is probably filled. Please do not apply. Work for Skedda and want to re-open this job? Use the edit link in the email when you posted the job!
Weโre looking for a friendly, helpful and tech-savvy person that loves teaching people how to use things.\n\nWeโre an Australian-based SaaS startup, and it's getting a bit tricky for us to look after all of our fans in the various parts of the world.\n\nYour role will be to help our prospective and existing customers to demonstrate how Skedda can add value to what they do.\n\nWe're a small team, so you'll have a big impact!\n\n**Your day-to-day will involve:**\n* Answering email/chat questions from prospective and existing customers\n* Helping customers find solutions to their unique scenarios\n* Collect and report feedback for driving product-development decisions\n \n**For this role we need you to:**\n* Be motivated to help people with their questions\n* Have a friendly, engaging and relaxed style\n* Demonstrate outstanding written and verbal communication in English\n* Be generally interested in SaaS products\n\n**About Us:**\n\nSkedda is a cloud-based, business-to-business SaaS platform for managing bookings for 'spaces' at venues. It is used by a wide spectrum of organisations to enable self-service bookings for their rooms, desks, studios, halls, courts or any other kind of 'space'. Itโs truly an international product, with active customers in over 2500 cities globally.\n\nWe are 100% bootstrapped, profitable, and growing. We (the founders) build and run the product, and weโre dedicated to improving it on a daily basis.\n\nWe'd love you to join the team! \n\n# Requirements\nThe position is full-time and fully remote but does require that live in a timezone that is in **UTC -4 or UTC -5** such as Central / Eastern USA & Canada, South America etc. \n\nPlease mention the words **BRICK IMPOSE FILTER** when applying to show you read the job post completely (#RMzUuMTY4LjExMy40MQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Customer Support, Non Tech and Teaching jobs that are similar:\n\n
$60,000 — $95,000/year\n
\n\n#Location\nCENTRAL / EASTERN USA & CANADA, SOUTH AMERICA
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.