Remote Customer Support Representative at Numbrs Personal Finance AG Open Startup
RSS
API
Remote HealthPost a job

find a remote job
work from anywhere

The largest collection of Remote Jobs for Digital Nomads online. Get a remote job you can do anywhere at Remote Companies like Toptal, Zapier and Automattic who embrace the future. There are 42,700+ jobs that allow you to work anywhere and live everywhere.

The largest collection of Remote Jobs for Digital Nomads online. Get a remote job you can do anywhere at Remote Companies like Toptal, Zapier and Automattic who embrace the future. There are 42,700+ jobs that allow you to work anywhere and live everywhere.

Remote HealthPost a job

  Jobs

  People

šŸ‘‰ Hiring for a remote position?

Post a job
on the šŸ† #1 remote jobs board
The first health insurance for remote startups
A fully equipped health insurance that works for all your global employees
The first health insurance for remote startups
A fully equipped health insurance that works for all your global employees

Numbrs Personal Finance AG


Customer Support Representative


šŸŒ Worldwide

Customer Support Representative


Numbrs Personal Finance AG

šŸŒ Worldwide

support

 

customer support

 

customer success

 

agent

 

support

 

customer support

 

customer success

 

agent

 
This job post is closed and the position is probably filled. Please do not apply.
The Numbrs Personal Finance AG is a global leading technology company. Our product is Numbrs, one of the most widely used banking apps in Germany.\n\n\n\nThe app provides millions of users with the best technology platform for easily managing their personal finances and assets. Numbrs is one of the best-funded FinTechs worldwide, backed by renowned investors.\n\n\n\nThe Numbrs business division solves some of the most complex business problems in the financial industry today. We are a team of professional, hard-working, supportive and entrepreneurial individuals with a passion for execution, headquartered in Zurich, Switzerland.\n\n\n\nWe are seeking professionals who can thrive in a fast-paced environment where attention to detail, excellent communication skills, and a talent for delivering out-of-the-box ideas are essential. Do you want to have a real impact on the future of the financial industry? Join Numbrs.\n\n\n\n**Job Description**\n\n\n\nAs part of our support team, you will solve customer inquiries (via email, chat, media monitoring), identify, troubleshoot and resolve issues encountered by customers. Thanks to your empathy and professionality, you deliver an excellent customer experience by e-mail and through our chat. You work closely with technical teams to report customer issues while providing timely status updates to our users. You will collect and analyse customer feedback as well as possible trends in customer issues, in order to provide insights and suggestions on how to improve our product and processes.\n\n\n\n**Key Qualifications**\n\n* Native German and high level of English\n\n* 1-2 years of work experience in an administrative or organizational role\n\n* Ability to effectively prioritise and escalate user issues as required\n\n* Advanced customer service skills: active listening, empathy, conflict resolution, problem-solving, and professionalism\n\n* Quick to learn and fast to adapt to changing environments\n\n* Ability to multi-task, work independently, and make accurate decisions with a sense of urgency\n\n\n\n**Ideally, candidates will also have**\n\n* Prior experience in customer support\n\n* Strong technical understanding and interest in internet companies and mobile apps\n\n\n\n**Location: Remote**\n\n#Location\nšŸŒ Worldwide


See more jobs at Numbrs Personal Finance AG

# How do you apply?\n\n This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
FeedbackIf you find a bug, or have feedback, write it here. Please no job applications in here, click Apply instead! If you want to advertise, we do not do CPA/aff/perf ads ever.Thanks for the message! We will get back to you soon.

[Spam check] What is the name of Elon Musk's company going to Mars?

Send feedback