Remote Technical Support Engineer at Rocana Open Startup
RSS
API
Remote HealthPost a job

find a remote job
work from anywhere

The largest collection of Remote Jobs for Digital Nomads online. Get a remote job you can do anywhere at Remote Companies like Toptal, Zapier and Automattic who embrace the future. There are 42,750+ jobs that allow you to work anywhere and live everywhere.

The largest collection of Remote Jobs for Digital Nomads online. Get a remote job you can do anywhere at Remote Companies like Toptal, Zapier and Automattic who embrace the future. There are 42,750+ jobs that allow you to work anywhere and live everywhere.

Remote HealthPost a job

  Jobs

  People

👉 Hiring for a remote position?

Post a job
on the 🏆 #1 remote jobs board
The first health insurance for remote startups
A fully equipped health insurance that works for all your global employees
The first health insurance for remote startups
A fully equipped health insurance that works for all your global employees

Rocana


Technical Support Engineer

Technical Support Engineer


Rocana


engineer

 

customer support

 

engineer

 

customer support

 
This job post is closed and the position is probably filled. Please do not apply.
\n As a Technical Support Engineer at Rocana, you will be responsible for high-quality enterprise level support of our applications to our customers and partners. You will be a core member of our Support team providing technical issue resolution and advice. You will work closely with our customers to rapidly assess issues, add to our documentation, troubleshoot, and provide expert advice regarding implementation and use of Rocana’s Applications.As a Technical Support Engineer at Rocana, you will be responsible for high-quality enterprise level support of our applications to our customers and partners. You will be a core member of our Support team providing technical issue resolution and advice. You will work closely with our customers to rapidly assess issues, add to our documentation, troubleshoot, and provide expert advice regarding implementation and use of Rocana’s Applications.\n\n\nResponsibilities:\n\n\n* Provide our customers and partners with exceptional technical support.\n\n* Develop root cause analytic systems for disparate customer topologies and environments.\n\n* Acquire a deep understanding of Rocana’s technology, product, and services.\n\n* Troubleshoot technical issues, and provide solutions and/or workarounds\n\n* Escalate critical or time sensitive issues as necessary, file bug reports, and work with engineering to create effective solutions\n\n\n


See more jobs at Rocana

# How do you apply?\n\n This job post is older than 30 days and the position is probably filled. Try applying to jobs posted recently instead.
FeedbackIf you find a bug, or have feedback, write it here. Please no job applications in here, click Apply instead! If you want to advertise, we do not do CPA/aff/perf ads ever.Thanks for the message! We will get back to you soon.

[Spam check] What is the name of Elon Musk's company going to Mars?

Send feedback