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๐ค Closed by robot after apply link errored w/ code 404 2 years ago
\n\n\nSkills: JavaScript, MongoDB, Node.js, Python\n\n\n\n\nWe are looking for someone to join our Customer Success Team who we can count on to:\n\n\n\n\n\nOwn:\nPartner facing conversations about technical integrations.\nCall external APIs to perform data review, examine data structures for potential issues and manipulate CSV and JSON Data.\nWrite custom Javascript integration formatting scripts.\nWork directly with clients to improve their experience and turn insights into actionable product feedback.\nBe responsible for user acceptance testing.\n\n\n\n\n\nCollaborate:\nWork with our Co-Founder and CTO and Director of Customer Success to improve our system integrations and own our go-lives.\n\n\n\n\n\nLearn:\nDeep product knowledge,\ndeep API expertise,\nthe ins and outs of Higher Education, and\ncustomer service skills.\n\n\n\n\n\nAchieve:\nData quality/product improvements,\nfaster time to integration,\nbetter customer experience,\nhigher NPS scores, and\nfaster growth.\n\n\n\n\n\nWithinโฆ\n\n\n\n\n\n1 month:\n\n\n* Gain basic understanding of our data structures and API\n\n* Begin collaborating with team\n\n* Learn all internal tools\n\n* Understand and speak eloquently about the product\n\n\n\n\n\n\n\n\n3 months:\n\n\n* Run data health checks and lead user acceptance testing from start to finish\n\n* Write live custom javascript for edge cases\n\n* Lead projects and work directly with the product\n\n* Become fluent in the product and Higher Education terminology\n\n\n\n\n\n\n\n\n6 months:\n\n\n* Get involved with hiring and growing the team by evaluating/interviewing candidates\n\n* Help hire, train, and manage new Customer Success folks\n\n* Build out scalable processes for Customer Success org\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Architecture, JavaScript, Education and API jobs that are similar:\n\n
$75,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, NY, USA / Remote
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.